Fantastic Experience thanks to kimkim
Australia | Nov 9 - Nov 23, 2024

Pam
Pam R.
Los Angeles, CA | Reviewed on Jan 06, 2025

Everything about our experience with kimkim was absolutely amazing. Our specialist Vicky was very responsive and chock-full of great ideas and recommendations for our diverse travel group, and because she knew the area so well, was able to make perfect suggestions for us. We were a little indecisive at first and she was extremely accommodating and always fast to respond and give alternatives. The trip we found ourselves on was truly a dream, each day we kept saying "this is the best day", and having had all of the reservations made for us allowed us to simply enjoy each other's company and take it all that Australia and New Zealand had to offer! Which is a LOT!!! We have already recommended kimkim to friends and will definitely use the service again. Thank you for making an intergenerational trip extremely memorable.

Hotel Reviews
The Star Grand Hotel and Residences Sydney
Pyrmont, Sydney

Impressive, perfect location and excellent customer service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swiss-Belsuites Victoria Park Auckland
Auckland

Roomy, modern fantastic views in a great location!

Authenticity & Character
Location
Walkable to many attractions, great view of the sky tower!
Staff
We had an issue with our dryer and the person on duty helped us out immediately.
Cleanliness & Comfort
The rooms were very large with nice closets and large bathrooms.
The Glebe Apartments
Queenstown

Absolutely loved this hotel, the kitchen was very well appointed, living area was delightful, nice balcony overlooking a central garden courtyard that was so beautiful and peaceful. We were told there would be construction and to potentially expect noise, but we didn't experience any inconvenience the entire trip, in fact it was one of the most tranquil places we stayed. The rooms were large, nice closet space, heated floors in the bathroom! It was decorated so nicely that it literally felt like a home away from home!

Authenticity & Character
Charming courtyard and warm and welcoming decor
Location
Very walkable to the city center with shopping and restaurants as well as to the ski lift.
Staff
Cleanliness & Comfort
Lounging in the living room felt just like being at home!
Vision Cairns Holiday Apartments
Cairns

Odd smell upon arrival, didn't feel particularly clean, beds were TINY and there was little to NO decor at all. Only positive experience here was the person at reception - she was very kind. Also - it was nice to have a washer and a dryer.

Authenticity & Character
Extremely outdated and almost zero decor
Location
Very walkable
Staff
Front desk staff was very kind
Cleanliness & Comfort
Strange odor, living room felt unclean, beds were tiny, closet was tiny, bathroom needs racks for towels
Activity Review
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

We felt very well taken care of and safe during the entire activity, and enjoyed every minute of it, especially the sense of accomplishment at the end!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 07, 2025

Thank you so much for sharing your wonderful experience Pam! It was truly a pleasure working with you to create a trip that everyone could enjoy. I’m so glad to hear that the journey felt like a dream and that each day brought new highlights—Australia and New Zealand really are spectacular destinations!

Your kind words about my recommendations and responsiveness mean the world to me. Helping you navigate the planning process and making sure the trip suited everyone in your group was my goal, and I’m thrilled it all came together so beautifully.

Thanks again
Vicky