Family Tour of Santiago and Southern Chile
Chile | Dec 27 - Jan 3, 2025

K
Keri B.
Dallas, TX | Reviewed on Jan 04, 2025

Jesse did a fabulous job organizing our trip. She always seemed to me one step ahead of me with drivers and guides. We were so thankful we used KimKim to help us plan and schedule everything for our family to have stress-free trip in a country where we barely spoke the language. All the hotels, activities and guides she picked were just right for our family (parents plus 2 teenagers).

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Bidasoa was in a great safe location. Hotel was very clean and nice. Breakfast was fabulous. Everyone was very nice and helpful. They let us sit in the lobby and store our stuff for hours when our flight got cancelled.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas

We were actually only in the hotel for 4 hours because our rescheduled flight was very late, but they were nice when we arrived at 2am local time and kind to store our bags the next day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

Everyone was very helpful and the hotel was in a great location-easy walking distance to town right on the water. Only negative was that the rooms were hot. No A/C and you had to shut the window at night to block the light.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Appelgren House Hotel Boutique
PUERTO NATALES

The owners were very nice and helpful. Always asking if we needed anything. We stayed in a multi-room suite with a kitchen so it was nice for all 4 of us to be together. Only negative was that it was further out of town, but the view was great! And it was only 5000 pesos to take a taxi to town.

Authenticity & Character
Location
Staff
Activity Reviews
Santiago City Tour - Private
Santiago City Tour - Private
Santiago

Felipe was a great guide. Told us a lot about the city and kept it interesting which is saying something since we had just arrived that morning and hadn't slept on our flight.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Viña del Mar & Valparaíso
Day Trip to Viña del Mar & Valparaíso
Chile

Hernan spoke great English and clearly knew a lot about the area. It was a really interesting trip. We would have liked to explore on foot a little more if possible. There was a lot of riding in the van.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver seemed very sleepy on the way home.
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Base Torres Hike
Base Torres Hike
Chile

This is a hard hike. Guests need to be aware that this hike is 13+ miles and very challenging both directions. We would have preferred a private hike for our family so we didn't have to wait for the whole group at each stop. I didn't realize that was an option.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

It was fun to see the glacier but it is a LONG day on a boat. The lunch at the ranch took 2.5 hours and the food was only okay. By the time we got there we were very hungry and just wanted to be served immediately rather than everything slowly served. Also, it was weird that some people got a cheese board snack on the boat and we didn't-I guess their hotel sent the snack.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile

Abi was a great guide. We enjoyed both shorter hikes we did in the park.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Jan 06, 2025

Hi Keri,

I'm super happy to hear that you and your family enjoyed 8-day trip in Chile exploring Santiago and the Patagonia 😊 It was unfortunate that one of your flights was changed to such a late hour but I'm glad we could make it work anyways!

I will pass along your praises to our local operators and guides that are truly the ones that make such an impact for our travelers to enjoy the very best of Chile 🎉

Don't hesitate to reach out for any future trips to visit us again. Maybe a trip to the Atacama Desert or Easter Island? 🗿🌵

All the best,
Jesse