Jesse Barrera

New and modern accommodations, a nice breakfast, and a friendly, helpful staff. The hotel was a little off the beaten path, but we were able to walk to the center of town, though getting an Uber was often more convenient. The location on the water was nice!

The hotel is certainly pricey, but its location in the park was well worth the money. We could walk out the front door and immediately start trekking. It was also a warm and welcoming place to rest after a long day of adventures! Our reservation was "half-board," and the breakfasts and dinners were exceptional. Every staff member we encountered went out of their way to be helpful.

Seeing penguins up close was amazing! Although all visitors to the island are required to stay on the paved path, we never felt herded or rushed. The walk was self-paced, and a number of guides were spread out during the walk to answer questions and give more information.

This trip was disappointing. Our tour was for just the four of us, but the small SUV we rode in required that one of us sit up front with the driver, while the other three sat in the back, with someone in the middle seat. Not ideal for looking out the windows, which was a big part of this driving tour. Two of us were native Spanish speakers with good English, and two of us were native English speakers who know a little Spanish. Our guide was fluent in Spanish, but his English was definitely not fluent. The result was that he spent 90% of the time conversing with the Chileans, and much less time talking with the English speakers. It was frustrating when we had questions. That being said, we visited some beautiful parts of the park, places we never would have seen if we had been driving on our own.

The route was amazing and so was Pedro, our guide!

Full disclosure: The day we took this tour could not have been wetter. It poured rain the whole time, and everyone on the boat was soaking wet before we were finished. It limited the views of this incredibly scenic place. The windows were steamed up, and most people never went out on the decks because it was raining so hard.

Wasn't the best hotel but I intentionally skimped on this hotel to save money. So I got what I paid for.

Hotel staff is excellent, responsive and good. However the hotel definitely has a mold problem and some rooms have clear water damage (we had to switch rooms for this reason). Fix this and the hotel would be great!

Great view of the mountains. Felt safe with several walkable restaurants. Nice Breakfast

Nice resort with great pool and spa. Offered a shuttle between the hotel and town which is nice, but required as it is a little ways outside. The food was ok, but menu somewhat limited.

Spectacular setting and views. Staff was all very friendly and accommodating. Food was excellent. They have a long list of provided activities, but be sure to contact the hotel about them or book ahead of time.

Claudio was informative and very accommodating to our interests. A great start to the trip.

The wine tour and tasting were great. Claudio suggested having lunch at the winery, which was delicious. The tour of Valparaiso was interesting, informative and scenic.

The stargazing tour itself was very cool. The pickup and drop off were being changed/coordinated through WhatsApp somewhat last minute. The drivers did not speak any English, but the tour itself did have a translator.

Layana Travel did a great job with communication and the tour was incredible. The tour guide and driver were great. The meals were somewhat lacking compared to other tours nearby, but were just fine.

Very cool. Long drive to see the Geysers, but was a beautiful spot. There were extra stops on the way back we were not anticipating. The tour dropped us in the town center and unfortunately the hotel shuttle wasn't running yet, so was a somewhat long walk back after a very early morning.

We didn't really know what to expect from this tour, but it was great. The guide and driver were both top notch. The hike was a pleasant surprise and the food spread and cocktail at sunset were delightful.

Thankful for the tour guide who walked me through in English!

Thanks to the guide for engaging me and answering me with all the questions in English!

Thanks to the guide for engaging me and answering me with all the questions in English!

Very nice hotel with a great location and friendly staff.

This hotel is in desperate need of room upgrades. The door to our room looked like it had been kicked in with marks and debris on the floor and a broken/missing doorstop. We did request to change rooms however the other room the staff showed us looked very similar. The tub/shower was falling apart with pieces of tape across the tile and a moldy and cracked shower handle. Breakfast was included with our stay however the options were very limited and of poor quality. The location very central and the lobby is very modern and up to date which is why I did not give this hotel a one star review.

Small hotel with a great location for downtown walking and a great breakfast. We did not have a chance to use the jacuzzi/sauna but loved that it was an option.

Stunning hotel with beautiful waterfront view. Our room looked out over the water and we loved that we could open the window to catch the sea breeze. Breakfast was delicious and the staff were very kind and helpful to us.

This was our favorite day of the whole trip with stunning views of Torres del Paine National Park. Our guide was Jhon Pineda and he was super friendly and helpful and took some absolutely amazing photos of our family. He truly went above and beyond to make sure we got the best quality photos and videos and we appreciate him so much. He made sure we were comfortable with our baby all day and always checked on us. This tour cannot be missed!

Amazing food and service with a tango show that was out of this world! The dancers, musicians, and singers are so talented I could have watched them perform for hours! Truly talented!