Awesome planning and execution was flawless! Helped create a once in a lifetime memorable family trip for us!
Chile | Dec 21 - Dec 31, 2022

Rahul
Rahul S.
Atlanta, GA | Reviewed on Jan 01, 2023

thanks for helping plan a wonderful trip that will leave us lifelong memories! I will of course refer friends to Lorena and Kimkim since we are very happy with the end to end experience you offered.

The guided tours in Valparaiso with Claudia and the all day one with Simple Patagonia in Torres Del Paine were excellent. Pick ups and drop offs were professional and on time in clean comfortable and safely driven vehicles

The penguin tour to Isla Magdalena and the all day boat tour to the glaciers were highlights

The hotels - both boutiques in Valparaiso and Chiloe were divine as was the 5 star comfort in Puerto Varas.

Finally Lorena and her staff in country were always available and super responsive via WhatsApp and so flexible that they were able to move us to an earlier bus when we decided to leave Punta Arenas 3 hours earlier to enjoy more of Natales. Someone picked up the old tickets and the new tickets were handed to us by the driver!

An amazing service experience and Lorena worked so patiently with me to co develop an itinerary that had some self driven days like Chiloe and Lake District and a lot of guided stuff in all other places

Hotel Reviews
Hotel Boutique Acontraluz
Valparaíso

Fantastic setting right in the heart of Cerro Allegro with gorgeous views

Authenticity & Character
A house converted to a hotel but retains a small homey feeling
Location
Staff
Packed breakfast for our early departure
Cleanliness & Comfort
Hotel Palafito 1326
Castro

Unique property sitting on stilts right above the water

Authenticity & Character
One of the palafito houses converted lovingly to a small hotel with the most attentive staff and a gourmet restaurant
Location
Staff
When the restaurant was full although they don’t do room service they made an exception for us and delivered
Cleanliness & Comfort
Hotel Cumbres Puerto Varas
Puerto Varas

5 star comfort in a large hotel that doesn’t feel large at all rght on lake llanquihue with gorgeous views

Authenticity & Character
Looks like a Swiss chalet albeit a large imposing one that dominates the waterfront
Location
Right in the water with a lovel view of both volcanoes from water facing rooms
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales

Eco friendly amazing location facing the sound. Built unobtrusively to fit the terrain with spectacular views. Good menu in the restaurant and incredibly helpful staff!

Authenticity & Character
Unique low slung design that fits into the hilly terrain with large glass windows in every room
Location
Staff
Special breakfast for us as vegetarian
Cleanliness & Comfort
Need better wifi in room without having to come to the lobby and dark blackout drapes for the 5am sunrise and 1030pm sunsets in the summer
Dreams del Estrecho Hotel
Punta Arenas

Large casino hotel large rooms well located close to the central plaza and on the water but no airconditioning and the rooms can heat up in the summer sun so close drapes

Authenticity & Character
Typical modern casino hotel so feels a little sterile at times
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 07, 2023

Rahul, it was a real pleasure working together in crafting this special trip for you and family. It is wonderful to know you enjoyed visiting our country and wish you all a magnificent New Year 2023 full of new memories.
Best always,
Lorena