Lorena Huidobro

This trip took a year to plan, though that time Lorena was so patient and communicated very well. The itinerary that she made for me was tweaked for my liking. Everything was to the T from pick up, tour, hotel, bus. The hotel that she picked was great. Lorena did an excellent job and her team was great.I was going to this trip knowing it's going to be a good trip but it exceeded my expectations it was great!!

Our guides, Lorena and Johnny; and our drivers, William, Ivan, and Carlos were excellent. The driver who took us to and from the Chilean/Bolivian border knew the procedure very well. The guides were exceptional, having very good local knowledge, cultural, political, geologic, archeological, etc. information. Their English language skills were very proficient and this was helpful for us non-Spanish speaking visitors.

The guides listened to our needs and wants and adjusted schedules accordingly. They understood that our group was photographically oriented and they readily accommodated our needs. They also were aware of good photo locations. They were customer-focused and attended to our needs. The afternoon snacks and beverages offered by the guides was a classy touch. Guides and drivers were on time.

Hotel Reviews

Hotel La Casa de Don Tomás

San Pedro de Atacama

Friendly and attentive staff. The restaurant served very good food a reasonable prices.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mallku Cueva

Villa Mar

Clean, quiet, nicely decorated. Simple meals. Friendly staff.

Location

Staff

Cleanliness & Comfort

Hotel de Sal Luna Salada

Uyuni

Authenticity & Character

Location

Staff

Staff was unresponsive to our requests to control the noise made by 80 high school students running, yelling, etc. in the halls and rooms until 3:00 am on the two nights we stayed.

Cleanliness & Comfort

Tayka Del Desierto

Ojo de Perdiz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Noi Borde Loa

Calama

Authenticity & Character

Well appointed and decorated

Location

Convenient location to the airport

Staff

Staff was somewhat lackluster, especially with the dinner service.

Cleanliness & Comfort

Tayka de Piedra

San Pedro de Quemes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ancestral Convoy with Llamas

San Pedro de Atacama

Quality of Experience

Competent local guide, just wasn't interesting for me.

Guides, Drivers and Staff

Knowledgable, competent, friendly, helpful

Transport

On time, clean vehicles, comfortable

Explore Yerbas Buenas & Rainbow Valley

San Pedro de Atacama

Good breakfast, nice scenary. Felt a bit rushed with the photography, as we were a private group.,

Quality of Experience

Guides, Drivers and Staff

Transport

We spent two great weeks on our trip, one in the Atacama Desert in Chile and one in Uyuni, Bolivia. Our guides in Chile, Lorena and JD, were so knowledgeable and fun. William, our driver, was very kind and patient. Our guide Jhonny and our drivers Carlos and Iván in Bolivia were equally as wonderful. We felt so well cared for during the entire time. Our guides and drivers even prepared delicious breakfasts and lunches for us while we were on the road. All we had to do was sit back, relax, and have fun! We didn't always sit back and relax; sometimes we did some hiking, too. We felt the whole trip was very successful. Thank you to Lorena at Kimkim for setting everything up for us and allowing us not to have to worry about anything. I was nervous about crossing the Bolivian border, but since we had prepared so thoroughly beforehand, it wasn't difficult at all. If you're an American, fill out paperwork online at Bolivian website and have it printed along with the USD cash to buy the VISA. I highly recommend this trip. So beautiful!

Hotel Review

Hotel La Casa de Don Tomás

San Pedro de Atacama

Our stay at the hotel in San Pedro de Atacama was mostly pleasant. While they occasionally had issues with hot water, they worked hard to resolve it. The restaurant was excellent, and the staff was very kind. The laundry service was a big plus as well.

Activity Reviews

Wildlife Photo Safari

San Pedro de Atacama

The Wildlife Photo Safari was an incredible experience, especially thanks to our guide JP. We even managed to see a puma, which was thrilling. JP was very knowledgeable and made the whole safari worthwhile.

Stargazing Tour

San Pedro de Atacama

The Stargazing Tour was an unexpected delight. JP gave a great presentation before the tour, and his wife Valeria was very knowledgeable during the telescope session. It exceeded our expectations. It was a very pleasant surprise that it was so interesting.

Discover the Salt Flats of Uyuni

Bolivia

Discovering the Salt Flats of Uyuni was a magical experience. The drivers made it fun with creative photography, and despite initial reluctance, we all participated and ended up with some fantastic photos.

Everything went so smoothly and as planned. Lorena L. listened to what we wanted out of the trip and the trip delivered. Our driver and guide for the Atacama, William and Lorena, were kind, patient, and knowledgeable and funny. Our drivers and guide for the Uyuni portion of the trip, Iván, Carlos, and Jhonny, were also kind, patient, knowledgeable, and funny. We had two cars in Uyuni since there were four of us. My husband and I only had the driver, Iván, who was great, so sweet and caring. He knows the area so well that he could be a guide except that he doesn’t speak English. (I speak Spanish so not a problem for us.) in Uyuni we went on miles and miles of dirt, sand, and salt. Some might find that grueling, but we loved it all. The three men I traveled with are all avid photographers and they were thrilled with the photos they got. We’re so glad we did this trip and used KimKim for the second time.

Lorena arranged our entire trip , she did a fantastic job , we four friends was traveling all our travel hotel local guide was superb
As we were traveling to a new country we didn’t know any one there still Kim Kim made us feel that we have close people near us

Thank you Kim Kim for an excellent trip

It was an amazing experience!! Entire trip was awesome. A well organized tour by true professionals.. Friendly, dedicated and well experienced guides and drivers.. Special mention on Mr. Mauricio Carrasco and Ms. Ana Tobar. Awesome guides. Transport team were also very caring and punctual! Special salute to Team KIMKIM and TURISMO MILODON.

Lorena and Vanessa were very helpful from the beginning till the end of the trip. They were very responsive when we were on our trip. In general Lorena customise the trip with exactly all our needs and preferences!!! Totally recommend it using their services for a totally personalised and unforgettable trip!

Lorena helped us plan an amazing trip to Argentina to see penguins, a lifelong dream. Our guides Mery and Fabian were incredibly knowledgeable about the area and shared their love of the culture and natural history. We had a beautiful trip thanks to Kim Kim, thanks!

Hotel Review

Dazzler by Wyndham Puerto Madryn

Puerto Madryn

Really beautiful hotel, friendly bilingual staff and a nice rooftop rest area that was perfect for resting after our day trips. Easy walk to downtown Puerto Madryn.

Authenticity & Character

Location

Central location, great water views

Staff

Very friendly

Cleanliness & Comfort

Rooms were clean and service was really good.

Activity Review

Visit to a Penguin Colony by land - Punta Tombo

Puerto Madryn

Quality of Experience

We were able to spend a good part of the day at Punta Tombo and were not rushed

Food

We really appreciated the packed lunches for the long journey.

Guides, Drivers and Staff

Mery and Fabian were so well versed in the history, culture and wildlife of Patagonia. Their clear love of their home was evident and made us appreciate the experience even more.

Transport

We had a slight communication error at the airport, but everyone jumped in and got us to our hotel with a small seat, but every day we were picked up on time and had a great relaxed experience, which is what we wanted. We had some great conversations en route to our destinations, and time seems to go quickly.