Our local specialist put together an amazing ...
Chile | Mar 19 - Mar 23, 2024

David
David T.
Chicago, IL | Reviewed on Mar 25, 2024

Our local specialist put together an amazing experience for us. The local guides and drivers were punctual, knowledgeable, and caring. I would use Kimkim for travel again. Now that I have had the experience with Kim Kim, I think I would have the confidence to tailor the trip more to my interests. Everything Jesse planned for us was well executed with very few changes. Our pickup time was changed, in one case, to avoid traffic related to school schedules, and it was a wise decision. All the surprises were delightful ones

Hotel Reviews
Hotel Boutique Acontraluz
Valparaíso

Wow, just wow. The hosts were so gracious and caring. The views from the room verandas were stunning. The staff gave us maps to beautiful walking tours and there was nothing more we could have needed. Our only regret was booking only a single night. If you are coming to Valparaiso, book an extra day just to absorb the color and poetry of this neighborhood.

Authenticity & Character
This is an historical building whose character and charm is preserved but carefully updated to modern standards.
Location
It's just a beautiful neighborhood. A maze of amazing treasures. Anything you could need is within walking a few blocks.
Staff
SO gracious and accommodating. We could not believe our good fortune.
Cleanliness & Comfort
Several cozy common areas and comfortable seating in rooms and verandas
Hotel Director Vitacura
Santiago, Vitacura, Región Metropolitana

This is a lovely and reasonable hotel with good amenities. It is surrounded by fancy restaurants but we decided to eat in the hotel restaurant 3 of 4 evenings, for the convenience and the varied menu. This hotel is in one of the wealthiest neighborhoods and hence very safe, but also lacking in character.

Authenticity & Character
Location
This hotel was chosen by our tour planner. I would have chosen a different location closer to museums, history and local culture. Others in our group of 6 may feel differently. This was in a wealthy and cosmopolitan area, hence very safe but also uninteresting.
Staff
The staff was great, especially in the restaurant. We encountered one unfriendly desk clerk but others were welcoming and helpful. I guess it would be asking to much for the door/security person to smile.
Cleanliness & Comfort
Rooms were large and comfortable and cleaned quickly while we were out. Views on upper floors were great.
Activity Reviews
Transfer from San Antonio Dock to Valparaíso
Transfer from San Antonio Dock to Valparaíso
Chile

Our young guide was very knowledgeable and outgoing. He keyed in on our interests and gave us some awesome tours. He left us with a strong understanding of local culture that really helped us appreciate what we experienced on our own.

Quality of Experience
Plan to 2wlk and explore
Guides, Drivers and Staff
Punctual, knowledgeable and caring
Transport
Punctual and safe
San José Volcano & Andes Mountains
San José Volcano & Andes Mountains
Santiago

The drive was a bit grueling but our guide planned it to make it less so. We began our mountain trek on a small farm, surrounded by goats, chickens, sheep cows and horses. Our guide knew the locals and was very knowledgeable about everything. Sebastián is trained in eco-tourism and we traveled leaving only footprints on this beautiful mountain trail in the shadows of volcanoes and glaciers.

Santiago City Tour - Private
Santiago City Tour - Private
Santiago

Hernan is an older gentleman but very fit and capable. Chile has a very complex history and Hernan spoke genuinely from his own experience, making this a very rich and touching experience for us. He tailored the tour completely to our interests from start to finish.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 26, 2024

Hi David,

I'm so happy to hear you enjoyed your time here during your 5-day trip in Santiago and Valparaíso 🤗 It's awesome to learn our guides played such an important part in making this journey memorable and that they were able to share so much of their local knowledge with the group.
Please don't hesitate to reach out if you decide to explore new destinations in Chile, I would be happy to help again!

All the best in your future travels,
Jesse