Joanna Herman's Morocco commetns
Morocco | Sep 22 - Oct 6, 2024

J
Joanna H.
Newark, NJ | Reviewed on Oct 07, 2024

Ayoub Benalla, our driver was so great. He was professional, helpful, kind and considerate at all times. He was concerned about everyone's desires and needs. He made the trip very special.

Jazmine, Sharif, Hanan, were three guides in Tangier, Fes and Marrakesh that each added so very much to our experiences. Sharif is so well educated and informed. But also kind and sweet to us.

Hanan though was our delight. She has a gentle aura while being incredibly informed and kind.

Yusef in Merzhuga was one of the most articulate people I've even met.

All of the Riad's were good with the exception of Chefchaon, which while run by lovely people was a dark unpleasant place to stay. There wasn't even a glass a single glass in the room to have a drink of water, much less a bottle of water. The Riad in Tangiers was delightful, the Riad in Fes was quite lovely, in a traditional old home. The Riad in Marrakesh was another lovely, comfortable well appointed place. The Hotel is Skoura was of course palatial. It was so elegant, a little bit of paradise. The gardens, the swimming pool, all of the rooms were divine. Breakfast under the ancient olive tree was a once in a lifetime experience.

The camp in the Merzhuga desert was very well run. The tents were lovely and the whole experience was excellent.

The one thing that I didn't like about this trip is that I wished it wasn't so shopping centric. I didn't really want to stop at all of the herbalist, and oil and soap making facilities. There should only have been one of those on the whole trip. But it came up over and over and I felt an uncomfortable pressure to buy things I didn't want to buy. There were at least three of those stops scheduled.

Ayoub was our prize on this trip. We will never forget this Amerzigh kind person.

Hotel Reviews
Riad Mokhtar Tanger
Tangier

This was one of my favorite places on this whole trip. Such a great setting. And the rooms were wonderful as was the courtyard and roof terrace.

Authenticity & Character
A completely charming place
Location
Perfect for us.
Staff
Cleanliness & Comfort
Great breakfasts too.
Hotel Dar Mounir
Chefchaouen

While the staff was kind, the place is not a pleasure to stay in. The rooms aren't comfortable. And there were no amenities available. Not even a water glass in the room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

Quite pretty. And very well located. An authentic old home in Fes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Well organized and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Dazzling. One of the nicest hotels I've ever stayed in. A complete joy.

Authenticity & Character
Look at the photographs and that will tell you everything you want to know.
Location
Staff
They were concerned for our every comfort and kind and helpful
Cleanliness & Comfort
The place was impeccably run.
Riad Le Pèlerin
Marrakech

A lovely well appointed Riad.

Authenticity & Character
The decor is terrific and the rooftop terrace charming too.
Location
Staff
Couldn't have been kinder.
Cleanliness & Comfort
perfect
Activity Reviews
Explore the Magic of Marrakesh: A Guided Tour
Explore the Magic of Marrakesh: A Guided Tour
Marrakesh

Hanan was a remarkable guide in a great city.

Quality of Experience
Food
Guides, Drivers and Staff
The best.
Transport
Ayoub Benalla made everything better for us.
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

Not interesting to me enough. I've been all over the Mediterranean. I didn't need to see more Roman ruins.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Seeing the ceramics and mosaic cooperative was a great experience. Moroccans are so hard working and so very skilled. It was great to see that.

Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

It's a complicated experience to go into a private home. Especially people who are so hardworking and who live modestly. I'd say don't do this.

Food
The food was great, but the experience was awkward.
Transport
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco

The dunes are exceptionally beautiful. The sky at night is extraordinary.

Quality of Experience
Food
Guides, Drivers and Staff
Yusef is exceptionally smart. The wait staff were great.
Transport
 Journey Through the Beauty: Skoura to Marrakech
Journey Through the Beauty: Skoura to Marrakech
Morocco

The High Atlas Mountains and the terrain was so beautiful. Thrilling to ride hours through this amazing landscape.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 08, 2024
Dear Joanna, Thank you so much for your thoughtful and detailed review. We are glad to hear that Ayoub, along with Jazmine, Sharif, Hanan, and Yusef, contributed to making your trip memorable. It's wonderful to know that Ayoub’s kindness and professionalism, as well as the knowledge and warmth of your guides, added so much value to your experience. That being said, we sincerely apologize for the discomfort caused by the shopping stops. We understand that this took away from the overall... Read more

Dear Joanna,

Thank you so much for your thoughtful and detailed review. We are glad to hear that Ayoub, along with Jazmine, Sharif, Hanan, and Yusef, contributed to making your trip memorable. It's wonderful to know that Ayoub’s kindness and professionalism, as well as the knowledge and warmth of your guides, added so much value to your experience.

That being said, we sincerely apologize for the discomfort caused by the shopping stops. We understand that this took away from the overall enjoyment of your trip, and we appreciate your feedback. We will make sure to address this with our team and guides to reduce these stops and ensure future travelers are able to fully enjoy the cultural and historical richness of the journey without feeling pressured.

Thank you again for sharing your experience with us and for the kind words about Ayoub—we are so lucky to have him! We look forward to welcoming you again and creating an even more enjoyable experience next time.

Warm regards,
Abdel