Moody Italy trip
Italy | Jun 20 - Jun 29, 2024

Bill
Bill M.
Camarillo, CA | Reviewed on Jun 30, 2024

Beatriz and her weekend support were wonderful. She was totally responsive the small things that come up and made sure everything went as planned. This is our second straight year with her and she has always been great. Looking forward to another trip with her in the future.

Bill Moody

Hotel Reviews
Hotel Saturnia
Venice

This hotel had a good location and great people working there. Breakfast was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mozart Rome
Roma

The Mozart was and good hotel. We were k no it in the actual hotel as they have some rooms a couple of blocks down the street. No way for the travel company to know this when they booked. Where they had us was under construction so it was a little noisy during the day and construction materials where we had to walkthrough to get to our rooms. Shouldn’t be use for anyone with disabilities, as even though it had an elevator, you had to walk stairs to get to your room. Fine for our group but not for many.

Authenticity & Character
When the construction is done it will probably be fine. The base hotel was great and the breakfast was very good.
Location
In a great location and walking distance to most places you would want to see.
Staff
It depended on the shift. Most or the staff was very helpful.
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

The only reason this isn’t 5 starts is that the breakfast was pretty weak compared to the other hotels and other hotels we have stayed at in italy. Overall it was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Pompeii & Naples from Rome by Train
Privately Guided Visit of Pompeii & Naples from Rome by Train
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Rome

The guide was great, very knowledgeable and good with people said all ages. but the directions where to find the guide need to be more specific. Either a transfer needs to be arranged or in the write up it needs to explain where the meeting actually, which was below the coliseum, not at the coliseum. Many taxi drivers don’t speak great English and many of our group had to walk about half a mile from taxi dropoff to the meeting place.

Quality of Experience
Guides, Drivers and Staff
Guide was great.
Transport
Depending on where the hotel is, having transport instead of using a cab would be much easier.
Gelato Making Class
Gelato Making Class
Florence

This class is for a maximum of 7 people at a time and the owner was willing to do 2 sessions once we got there, but we decided not to spend the extra time. This fact should be noted when booking. The owner said the travel company knew and should have told us. Not Kim Kim, their supplier. But the kids, which is who we picked to attend, thought it was great!! The owner was very friendly and very accommodating.

Quality of Experience
Hot Air Ballon Over Florence
Hot Air Ballon Over Florence
Florence

A must for anyone that hasn’t been in a hot air balloon. When I asked our group what was the favorite thing they did, almost all said the hot air balloon.

Quality of Experience
Once in a life experience
Guides, Drivers and Staff
Everyone that worked there were very accommodating, friendly, informational, and very safety conscious.
Transport
The owner actually one of the vans so he could get to know our people better. He was wonderful.
Private Guided Visit of Florence Including Michelangelo's David
Private Guided Visit of Florence Including Michelangelo's David
Florence
Quality of Experience
The guide was very knowledgeable and great with the whole group.
Guides, Drivers and Staff
Tuscany Day Trip to Siena and San Gimignano
Tuscany Day Trip to Siena and San Gimignano
Florence

Both cities were unique so there was no overlap in info. The guide was very good at telling both the historical fact of both places and stories to bring them to life. This was a very good day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Privately Guided Visit of St. Mark's Basilica & Doge's Palace
Privately Guided Visit of St. Mark's Basilica & Doge's Palace
Venice

Guide was very good and St. Marks was close to our hotel.

Quality of Experience
Guides, Drivers and Staff
Venetian Lagoon Experience: Rowing in Venice
Venetian Lagoon Experience: Rowing in Venice
Venice

Once again, this was awesome. We were taught to row the boats, which was like a gondola, but made for two people to row. The operators were all women school teachers also doing this and they could row the boat without you if needed. Everyone got a chance to row both through the back canals in Venice and out in the open water. Everyone truly enjoyed the experience.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 01, 2024

Hi Bill! Thank you so much for your super detailed feedback and the kind words to our team! It could be tricky sometimes to put all 15 people on the same page while traveling, but you made it SO easy. I'm glad you had a great time and that the weather in the end allowed you to enjoy the hot air balloon! Definitely a unique experience :) It would be definitely a pleasure to accompany you on a third adventure with us. Sending you my best regards, Bea.