Excellent service
Morocco | Oct 27 - Nov 3, 2024

Josielyn M.
Josielyn M. D.
the Philippines | Reviewed on Nov 06, 2024

Hakim and the rest of the local tour guides were very nice and accommodating.

Hotel Reviews
Riad la Clé d'Or
Marrakech

Everyone was easy to talk to and seek assistance. I love the ambiance, the aesthetic, and the location of the hotel.

Authenticity & Character
The décor and ambiance felt very authentic, cultural, and comfortable.
Location
It is just a few kilometers away from everything you'd like to visit in Marrakesh.
Staff
Our needs were easily addressed and accommodated.
Cleanliness & Comfort
The cleanliness and comfort was maintained all throughout our stay.
Lina Ryad & Spa
Chefchaouen

The hotel was absolutely spectacular! From the view of Chefchaouen, to the amenities', as well as the service were amazing.

Authenticity & Character
The décor and ambiance was authentically fabulous and beautiful.
Location
The view of the place was top-notched.
Staff
Everyone was very accommodating and friendly.
Cleanliness & Comfort
The amenities were consistently clean and comfortable.
Riad Semlalia
Fès

The hotel's aesthetic is absolutely stunning and authentic while the service is friendly and accommodating. I loved the breakfasts served. Thank you.

Authenticity & Character
Décor is fabulous and aesthetic is culturally authentic.
Location
Accessible location with gorgeous views.
Staff
Everyone was friendly and accommodating.
Cleanliness & Comfort
Cleanliness was maintained and it felt very comforting all throughout our stay.
Riad Madu Desert Camps
Merzouga

The experience was amazing! The facilities were clean and comfortable to think that we were in the middle of the desert. We enjoyed the ambiance as well as the program after dinner. Thank you.

Authenticity & Character
The authenticity of being in the desert while being comfortable and safe.
Location
We loved the sunrise and sunset! The location provided everything we expected.
Staff
Everyone was friendly, patient, and considerate.
Cleanliness & Comfort
The facilities were clean and comfortable throughout our stay.
GuestHouse Bagdad Café
Ait Ben Haddou

The hotel was an oasis after a long travel. Thank you.

Authenticity & Character
The décor kept with the Moroccan theme and felt very authentic.
Location
The hotel's location was accessible and easy to get to.
Staff
Everyone was friendly and accommodating.
Cleanliness & Comfort
The hotel was clean and comfortable all throughout our stay.
Activity Reviews
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

We enjoyed the scenery and the assistance provided by the assigned guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco
Guided tour of Meknes
Guided tour of Meknes
Meknes
Guided Tour in Fes
Guided Tour in Fes
Fes
Fes to Merzouga (Erg Chebbi Desert) - Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud (No Camel Rides)
Fes to Merzouga (Erg Chebbi Desert) - Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud (No Camel Rides)
Morocco
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco

The hammam was a bit disorganized and felt the place was not equip to handle all six of us in the group. Only 5 of us were given beds immediately after the hammam. Although this was later rectified, I was already almost dry before I was given a bed (I replaced one of my companions and did not know were she was taken after accommodating me). The massage was great. The masseuse did a good job at relaxing my muscles. Sadly, when we were about to leave, the hammam and massage place lost my companion's personal slippers. She had to borrow their lent slippers as we went back to our Riyad. Later, her personal slippers were returned but were still wet.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 26, 2024
Hey Josielyn, Thank you for your kind review! I’m so glad to hear that you had a positive experience with us and that everyone has been great from the local tour guides, and the accommodations, to Hakim your driver. We always look to provide a welcoming and comfortable experience, and it’s wonderful to know that our efforts contributed to your enjoyable trip. We'll also make sure the Spa provider is improving their service to accommodate our travelers' needs and be at their... Read more

Hey Josielyn,

Thank you for your kind review!

I’m so glad to hear that you had a positive experience with us and that everyone has been great from the local tour guides, and the accommodations, to Hakim your driver. We always look to provide a welcoming and comfortable experience, and it’s wonderful to know that our efforts contributed to your enjoyable trip. We'll also make sure the Spa provider is improving their service to accommodate our travelers' needs and be at their expectations.

Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you again soon!

All the best,
Hakim