Kimkim Trip Reviews

4.8
Based on 14,523 ratings
Read 14,523 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Custom Family Trek
Nepal | Apr 11 - Apr 16, 2016

M
Melinda B.
Thailand | Reviewed on Apr 21, 2016
Sherpas were extremely kind, patient and helpful. Trail was perfectly adapted for our group age (family travelers). The view and landscape was stunning. Teahouses were welcoming and friendly. Reactive, helpful and super professional. Before traveling, Mads exactly understood our needs and expectations, and suggested the best trek for our family. On site, we had weather condition that needed our trek to be changed. It was rescheduled and re-planned for us to enjoy as much as possible without... Read more

Sherpas were extremely kind, patient and helpful. Trail was perfectly adapted for our group age (family travelers). The view and landscape was stunning. Teahouses were welcoming and friendly.

Reactive, helpful and super professional. Before traveling, Mads exactly understood our needs and expectations, and suggested the best trek for our family. On site, we had weather condition that needed our trek to be changed. It was rescheduled and re-planned for us to enjoy as much as possible without missing trek length. At all time, he was reachable through kimkim conversation, and he was liaising with his people on site (office with Angkit and our guide Pasang) who took really good care of us.

Local specialist: Mads Mathiasen
Joost
Joost Schreve
Local specialist in Boulder, Colorado | Replied on May 03, 2016

Hi Melinda,
I am very happy to hear that you and your family had such a great trip to Nepal! We look forward to helping you with your future trips.
Happy travels,
Joost

Manaslu Circuit Trek
Nepal | Mar 23 - Apr 6, 2016

L
Louis f.
San Francisco, CA | Reviewed on Apr 18, 2016

Overall the trip was very good. The trek was great, the choice of towns to stay, and the overall experience was very good.

The only thing I can think that could be improved was the handoff from kimkim to the agency doing the trek (i.e. magical nepal with the guide). It wasn't entirely clear to me who was responsible for what at first. But honestly this is a small thing, as I said overall things were great.

Local specialist: Richard Ball
Alex
Alex B.
| Replied on May 03, 2016

Hi Louis, thanks for your review! Agree, the handoff could be a bit better explained, and we're working on making this more clear. Glad to hear you had a great trip, overall.

Manaslu Circuit Trek
Nepal | Mar 14 - Apr 2, 2016

K
Karyn A.
India | Reviewed on Apr 09, 2016
Some confusion between Kim kim, ManasIu Circuit trek and Magical Nepal and who I was actually dealing with - need to be made as a clear distinction which agency is doing what. Also I didn't receive any it in art etc until I asked as Magical Nepal assumed Kim kim had given it to me I'm not sure what exactly Richard does. Alex was awesome bit Richard seemed to only be a connection between Alex and Pradeep . Also l spent a week waiting to see if he could match my dates with other hikers. At... Read more

Some confusion between Kim kim, ManasIu Circuit trek and Magical Nepal and who I was actually dealing with - need to be made as a clear distinction which agency is doing what. Also I didn't receive any it in art etc until I asked as Magical Nepal assumed Kim kim had given it to me

I'm not sure what exactly Richard does. Alex was awesome bit Richard seemed to only be a connection between Alex and Pradeep . Also l spent a week waiting to see if he could match my dates with other hikers. At the end of the week I emailed to see what was happening and the reply was like "oh you wanted us to keep looking" - a bit frustrated with the service. Cannot speak more highly of Alex who was available at any time of the day and tried his best to sort out my issues

Local specialist: Richard Ball
Alex
Alex B.
| Replied on May 03, 2016

Hi Karyn, sorry for the minor issues we had during the planning process and that you had to wait for some information. Rest assured, we realize how important this is to receive timely responses, and have improved this since your trip. Glad you had a good trip around Manaslu, and thanks for sharing the photos!

Incredible Nepal Journey
Nepal | Mar 13 - Mar 25, 2016

Kim
Kim C.
San Diego, CA | Reviewed on Apr 04, 2016

Loved planning the trip working closely with my expert - she answered so many questions and really helped me solidify our perfect itinerary

Kim went above and beyond to make our trip amazing - she arranged special anniversary gifts at check-in, had staff pick us up and take us to the airport and she even included us in a pre-trek dinner with her Upper Mustang group - so fun to feel like you have a local friend.

Local specialist: Kim Bannister
Kim
Kim Bannister
Local specialist in Kathmandu, Nepal | Replied on May 03, 2016

Thanks for the feedback, Kim. I'm so glad we had time for a few dinners together in Kathmandu and Pokhara, and we enjoyed setting up your perfect anniversary trip to Nepal! Hope to see you again in the near future!

Khopra Danda Trek
Nepal | Mar 19 - Mar 28, 2016

P
Philipp B.
United Kingdom | Reviewed on Mar 30, 2016

The organisation of the trip was fabulous. Ngima is an extremely warm hearted person and went out of his way to make sure we are enjoying the trip to the maximum.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on May 03, 2016

Thank you very much Philipp for your kind appreciation on our service. It was indeed a great opportunity to serve you for your trip to Khopra with our best expertise. We are more than happy to know that you and Clare enjoyed the trip to maximum and do hope to welcome you again in Nepal for your next trip soon.

Best wishes,

Ngima D. Sherpa with whole NMMT and kimkim team.

Mauna Kea Beach Hotel
Hawaii | Mar 24 - Mar 27, 2016

Angie
Angie M.
Honolulu, HI | Reviewed on Mar 29, 2016

Michele was really great to work with. She was super friendly but also prompt and professional. She made the effort to understand my needs before making recommendations and quickly adapted as new information was given. I would have loved for her recommendations to have more insights and reason behinds them. It wasn't always clear if she was giving me a list of options or making a personalized recommendation. Overall, she was very helpful and I would work with her again!

Local specialist:
Michelle
Michelle M.
Bell, CA | Replied on May 03, 2016

Thanks for your review Angie, it was great working with you and I'm glad you and your husband had a great trip to the Big Island.

Khopra Danda Trek
Nepal | Mar 3 - Mar 11, 2016

Nick
Nick L.
| Reviewed on Mar 23, 2016

Did a great job booking a trekking tour on very short notice. Everything went very smoothly and Alex and Raj were very responsive. In hindsight, I would have appreciated a more detailed price breakdown, but I didn't think to ask for that while booking.

Social Tours did a great job of getting me settled into my hotel in Kathmandu, and the trekking guide that they had hired did a wonderful job of making sure I was safe and that all my needs were taken care of during the trek.

Local specialist: Raj Gyawali
Alex
Alex B.
| Replied on May 03, 2016

Nick, it was a pleasure helping you plan your trip. Glad to hear you had a great time and everything worked out on short notice. Good feedback on the price breakdown, and happy to explain more next time :)

Family Trip to Hawaii
Hawaii | Jan 13 - Jan 19, 2016

Edouard
Edouard T.
Palo Alto, CA | Reviewed on Feb 10, 2016

I used kimkim for a family trip to Hawaii. Kimkim was particularly useful to help me cut through the noise and get the information I needed. Most importantly, they saved me a lot time in my planning process.

Local specialist:
Alex
Alex B.
| Replied on Feb 18, 2018

Was a pleasure working with you, Edouard! Hope to have the chance again :)