Kimkim Trip Reviews for Colombia

Our 11 day trip to Colombia was memorable and hassle free. Columbia was both surprising and inspiring. The quality of the experiences including the guides were world class. We particularly loved our guide Santi in Medellin and his "innovation tour", he was insightful and intellectually challenging in the best possible way. The internal flights and airports were all remarkably modern. The roads generally were less than ideal! The biodiversity and birding opportunities were fantastic. The food scene in all the major cities is diverse and great value (and we are foodies).

Hello Chio,

We had a great time, just as we had wanted it. Highlights, were the guided tour in Medellin. Gorgona diving, Bazurko market, the seamless transfers and the nice hotels, particularly Bioxury and Ananda. However there were often unnecessary early starts that put us at the airports around 3 hours before the due time of flight departure.

We really appreciated your help and availability during our trip, the welcome by Jules at the airport and the most useful SIM card. We have lots of wonderful and unforgettable memories from this trip so a big thank you to you and your team.

Let me know if you’d like further information.

Erick

We enjoyed the trip and our guide Anderson was very good and pleasant. Many thanks for arranging.

We just had a great trip to Colombia. We were there for 13 days. It was our first time with Kimkim. Usually we planned our trip completety on our own but this time, we tried Kimkim because we decided to go on a trip not a long time before leaving and we were very busy to do all the research we usually do. The planning of the trip went really well. Andrea listen to our interests and respected our limited budget. She answered quickly to all our questions and suggested some great improvements. The trip went really well except for some minor thing. First, one of the driver didn't show up at the right time in Medellin (and we think he might have been to the wrong airport too because there is 2 airport in Medellin). We were not able to reach someone at Kimkim for several hours but once we did, they were able to help us really fast and solve all the problems. They refund us back for the expenses we had to make because of this problem. We had a city tour already booked for the morning but we were still able to do it anyway in the afternoon. Also, at the end of our trip, we found out that there was a day missing in the planning. We were taking the plane back on the 19th August at night but the planning said we were leaving on the 18th despite having said the right date at the beginning! But Andrea solved the problem really fast: she booked us another night for free in Bogota. All in all, we liked the trip and we were really glad to have all the transportation included in the package, we always had great hotel in central neighborhoods. We think that a few improvements could prevent future problems: provided all vouchers (hotel and activities), give exact address of the hotel in the plan, write what compagny is in charge of the transport with a phone number. Also, maybe give more than one contact we can reach in case of a problem. We understand that one person can not be accessible 24/7, it is normal, so accordingly, it would be great to have more than one contact in case of a problem needed to be solved quickly. Also, we had a limited budget and had asked for cheap hotels or hostals. In the end, we had really great upscale hotel like the Hilton. It was great, but we had asked for cheap hotels. Maybe our budget finally was enought for good hotel but if it was the case, we would have like better the make the decision for ourselves if we would have prefer to have the overall cost lower than our budget or if we wanted nicer hotels instead. I'm being critical but I would still recommand Kimkim to my friend and family. They were many waiting for my experience before booking with Kimkim and I will encourage them to do so mostly if they want to spare time while planning a trip or if they want to do a more elaborate trip with a lot of logistic with transportation.
Thank you for this great experience in Colombia.

We planned a trip to Colombia and got advice from Laura. We have seen wonderful places in Colombia and had excellent hotels. Also the city guides we booked seemed the best in town with a lot of knowledge and fun in doing their job. We had a short trip of 2 weeks, and it was worth in experience 4 weeks plus!

Thank you to everyone at Kimkim, especially Cami who was so helpful in putting together my trip to Colombia.
I visited bogota, Santa Marta, Cartegena and did the Lost City Trek.
Cami helped put this altogether as well as arranging trips, tours and transfers meaning all I pretty much had to was get on the plane and the rest was taken care off.
Special mentions to the tour guides of Jhon and Alvaro for showing me around Bogota and Cartegena.
For the Lost City Trek I'd like to thank Denis, Gostavo, Luis and Samir who were amazing guides and helped make the whole adventure truly memorable.
Thank you to Kimkim for being a major part of giving me a fantastic Colombia experience!

We confirmed our 4 region trip a couple weeks before leaving for Columbia. Our initial consult with Lisa proved quite helpful in narrowing down the regions and activities we wanted to experience. We then were contacted by Chio who handled booking the schedule and was in contact with us throughout the trip to check that everything was going well. All of our drivers and guides were amazing - on time, super friendly and helpful for our family of 4 (mom/dad/2 older teens). Lina in Bogota provided in-depth historical context, local and urban insights to our visits to Monserrat, city walking tour (Botero, etc.), and Salt Cathedral. Jasmine was delightful when we visited the woman-owned coffee farm and guiding us hiking thru the Corcora Valley wax palms pointing out local plants. Jose guided us through the dense jungle on our hike through La Tayrona pointing out animals and local plants along the way to the secluded beach (super refreshing swimming in the clear, blue water). Braulio greeted us at our last stop in Cartagena - he is a wealth of historical, urban, and cultural knowledge -- we toured the city with him 2 afternoons. And we have to mention Carolina - probably one of the most eye-opening / moving experiences of the trip where she took us early morning to Bazurto Market and then to her restaurant (Ohlala) for cooking/eating. The boutique hotels were comfy. Meals were delicious - ginormous portions were the norm! The warm hospitality we encountered from the people we met throughout the 4 regions we visited was amazing! We will definitely visit the country again.

Laura and Natalia were our travel coordinators.
Many emails were exchanged and many questions were asked and they responded with their knowledge and experience. We were a group of 2 couples requesting specific experiences. The vehicles used were in good condition , clean and comfortable. The guides were informative , flexible and punctual. In particular Victoria, our guide in Bogota was able to gauge our interests and adapted the tours accordingly. Taking us to good restaurants and joining us for meals to help us order authentic Colombian dishes. In Cali, Natalia our young Colombian guide was excellent and passionate about showing us her hometown , she gave us a history lesson and made it fun.
Overall, the trip was well planned and organised.
A tip, be very specific and explanatory about the type of experience you want so that Kimkim can match you with the best guides and tours and the style of hotels.

Congratulations to all your people of the Kim Kim team in Columbia. First we mention Nathalie. She did a great job from the beginning to the end. She was everytime absolutly accurate and punctual.
Every question from or side has been answered immediately and correct. She found an incredible crew in all the places we visited. Every guide and all the translators have done an excellent job. And also the drivers - what is not the easiest job on Columbian roads!

Whenever we come back to Columbia, we will certainly join again Kim Kim an of course Nathalie!!!

Our tour of Eje Cafetero was much, much better than expected. Juan Diego Giraldo was the most knowledgeable, professional, and polite guide we have ever had. He answered our many questions thoroughly and thoughtfully. His vast knowledge of Colombia, biodiversity, the regions was evident. Yuliana was very professional and knowledgeable, as well. Thank you kimkim! We will be sure to contact you again when we need a new tour of somewhere exciting, though our trip to Colombia will be a tough act to follow. Colombia is amazing,

Excellent trip. Hotels were well selected, transfers were all in decent cars and activities all went to plan. Medellin for me was the best location with Salento a close second.

Every aspect of our trip was spectacular. Laura and the kimkim team did an amazing job both on the ground and before our trip to make it simply unforgettable. All of our guides were wonderful including our drivers. I would definitely recommend and use kimkim again for future holidays.

Excellent. Thanks.

Chio was very responsive and accommodating. This was our first time to Colombia so it was great to obtain his guidance and recommendations. All of our booked guides were professional, knowledgeable and fun! Our favorite parts of the trip included the cooking class in Cartagena, the hike in Tayrona and our glamping stay in Minca. I would definitely recommend booking with Chio and KimKim if its your first time to Colombia. Having the accommodations and transportation booked for you in advance was a must! It added a lot of ease to the trip. Can't wait to go back!

Nuestro conductor el señor Eider Zuleta fue la mejor compañía que nos pudieron ofrecer. Siempre estuvo muy atento de nuestras necesidades. En Neyva nos encontramos conque no tenían planeado el hecho de que pedimos guías que hablaron inglés pues mi esposo no habla español. Nos pusieron una traductora que en realidad no manejaba mucho el idioma.
En San Agustin los guías el hotel y todo el servicio en general fue excelente al igual que en Popayán.
En Cali nada de lo que estaba establecido en el plan se cumplió. El hotel excelente pero nada más. los guías son personas poco preparadas. El tour de la ciudad fue bastante limitado y no nos llevaron a ver las mariposas u otros lugares emblemáticos que estaban planeados.
La clase de salsa no la vimos y el club al que nos deberían de llevar fue cambiado por otro lugar horrible en el nos tocó a nosotros pagar la entrada pues según el guía está no estaba incluida. La verdad este tipo de cambios no deberían de hacerse y mucho menos el llevar turistas a un sitio que da miedo.
Al siguiente día en cali fue igual nos llevaron a la hacienda y después nos dejaron en el aeropuerto tres horas antes de nuestro vuelo. En el plan dice que ese día el almuerzo estaba incluido pero Natalia que era la organizadora en Cali dijo que ella no estaba informada de esto así que al final nadie respondió.

Thank you for putting a terrific wonderful outstanding vacation for us. It was one to remember forever.
The team was amazing. From a birthday cake for our son, to cold water bottles delivered unexpectedly in the middle of a hot Santa Marta tour, even loaning me money until I found an atm, the team is exceptional. The best. I highly recommend them.

This was our first time using kimkim and I am very happy we did! We made a short fuse decision to tack on a family vacation to my business trip to Colombia, and Chio put together a great itinerary for us on very short notice (less than 2 weeks). Responses were prompt and we didn't have any issues during our 10 day vacation.

Highlights of the trip for us include the private graffiti tour in Bogota with Anna, Guatape day visit near Medellin and the cooking class in Cartagena. But all of it was great. We all really loved Bogota and Medellin the most. Cartagena old town was beautiful but a bit too hot and touristic for us.

My only complaint was that it was probably more than we needed to spend, but that's on me since I didn't allow time for back and forth planning/optimization. We had private transport to go almost everywhere, but it was easy enough to get around by secure taxi. Oh...and the Hotel Du Parc in Medellin had the smallest water heater ever and we could only get one shower at a time. All small things. Overall we had a fabulous family vacation in a country that I never had really thought about visiting. We all loved Colombia!

Lisa

Fabio and John were both great and easy to travel with.

I traveled with my two boys 10 and 12 years old, we visited Bogotá, Sta Marta, Tayrona, Cartagena, Isla Baru and Cali, everything was so smoth transportation always on time, accommodations, Tayrona trip with the guide, Wilson was excellent my boys learned so much, in regards of organizing our intynery? Laura was always patient, worked with our budget, and always very professional and understanding of our needs. I definitely recommended it.
Ligia
Louisiana, USA

Nathalie planned my vacation experience in Colombia perfectly. Not only was she flexible with my changes but she was also very understanding. From the tour guides to the transportation, everything worked out perfectly and I had no issues getting around since she was able to plan what I needed. I would highly reccommend anyone going to Colombia to use Nathalie if they're unsure as to what to do. Thank you for everything!