Kimkim Trip Reviews for Costa Rica

4.8
Based on 886 ratings
Read 886 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Good tour of Costa Rica and good job from kimkim
Costa Rica | Jan 2 - Jan 10, 2023

Daniel
Daniel R.
Malaysia | Reviewed on Jan 11, 2023
Thoroughly enjoyed a comprehensive tour on Costa Rica over 7 days. First timer using kimkim and was very pleased with the overall experience. The initial booking on-line and subsequent adjustments were done very easily. Kimkim staff respond very quickly and precisely, and get things done. All the service providers in Costa Rica, transportation and excursions, were professional, on-time, and delivered what was booked. Read more

Thoroughly enjoyed a comprehensive tour on Costa Rica over 7 days. First timer using kimkim and was very pleased with the overall experience. The initial booking on-line and subsequent adjustments were done very easily. Kimkim staff respond very quickly and precisely, and get things done. All the service providers in Costa Rica, transportation and excursions, were professional, on-time, and delivered what was booked.

Hotel Reviews
Gran Hotel Costa Rica
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Vela Boutique Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grano de Oro Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Had a very good two hours hike with a small group of other travellers. This was well organised. Although if you have your own transportation, it is not difficult to get to the start of the hike, having a guide will greatly help with actually seeing any of the wild life, in addition to lots of interesting information about the volcano itself. . It is next to impossible to spot any of the wild life by yourself. The guide carries a telescope lens allowing to see the animals very closely and take good pictures. We made an improptu stop on the way to the volcano because our guide knew that a number of sloths were in trees next to the road, and was excited to show them to us. They are very few sloths left in the wild and they are very difficult to spot. It was a a very good start of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

This activity started with a 20 mn drive in a mini bus from our hotel to the Reserve through a dirt road up the hill. We were there in January so the road was dry, but according to the driver, it can be challenging at time. The Reserve got a number of tracks ranging from 0.5km to 4.8km loops. The guide tour took about 2 hours using a 1.5-2km track, as we progressed slowly looking at plants and animals. The track is easy to walk on, especially since we were there in January and it was fairly dry. The weather can change very quickly and can be very misty at time, so come equipped. Although walking around by yourself is not difficult (if you got transportation to get to the Reserve), having a guide is very valuable since it is next to impossible to find and see animals by yourself. The guide carries a telescoping lens so that you can observe very well all there is to see. Our guide, Danny, was most knowledgeable about all the plants around, and was happy to talk about anything related to Costa Rica. We thoroughly enjoyed discussing with him. He managed to find a sloth, porcupine, a tarantula (hidden in a hole), and plenty of birds and other animals. We walked up to the top of the area, where there is a 4 story tower to observe the surroundings, including a number of volcanos. At some stage, we were at the exact point where the water would either go to the Pacific ocean or the Caribbean seen, depending on which side you go. This tour is great for nature lovers and worth getting a guide if you want to fully experience this unique place.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Christmas in Costa Rica
Costa Rica | Dec 25 - Dec 30, 2022

Ruth
Ruth M.
Houston, TX | Reviewed on Jan 10, 2023
Pura Vida!
I recently had the pleasure of working with Veronica at Kim Kim Travel Agency to plan my 6 day family vacation to Costa Rica. Planning a vacation is never easy, but Kim Kim made the process incredibly easy for me. We communicated a lot via the website allowing me to get my questions answered easily.
During our five days, we had nothing to worry about. Transportation and activities were all taken care of. In Arenal we did the hot pools and took a beautiful hike around the...
Read more

Pura Vida!
I recently had the pleasure of working with Veronica at Kim Kim Travel Agency to plan my 6 day family vacation to Costa Rica. Planning a vacation is never easy, but Kim Kim made the process incredibly easy for me. We communicated a lot via the website allowing me to get my questions answered easily.
During our five days, we had nothing to worry about. Transportation and activities were all taken care of. In Arenal we did the hot pools and took a beautiful hike around the volcano. We also took incredible photos of the stunning waterfall and got to swim around it . The hanging bridges were also amazing!
We moved on to Manuel Antonio where we went on a private catamaran, snorkeled and swam in the ocean. We went deep sea fishing and also explored the National Park. We saw monkeys, sloths, snakes and many other things native to Costa Rica. The beach and the sunset view was amazing!
I highly recommend Kim Kim, it made my life and trip so much easier!

Hotel Reviews
Hotel Los Lagos Spa & Resort
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were great!
Hotel San Bada Resort & Spa
Manuel Antonio

The staff was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Cruise & Snorkeling/Lunch included
Catamaran Cruise & Snorkeling/Lunch included
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on Jan 12, 2023

Hello Ruth!
Thank you so much for this review!
Knowing that you had a memorable time makes me really happy!

Don't forget to share the Pura Vida Lifestyle!!

Veronica

Awesome Olman
Costa Rica | Dec 31 - Jan 7, 2023

L
Leslie V.
Elmhurst, IL | Reviewed on Jan 10, 2023
Olman was very patient in working with us as we weren't sure what we wanted from our trip. I appreciated all the information as we were making our choices. Olman had great suggestions on where to stay, what to do, and where to eat. In particular, we loved our stay at The Springs. It was more than we would normally spend, but the resort was worth it. The La Paz Waterfall hiking and rafting excursion were our favorite outings. Our favorite meal was a reservation that Olman made for us in... Read more

Olman was very patient in working with us as we weren't sure what we wanted from our trip. I appreciated all the information as we were making our choices. Olman had great suggestions on where to stay, what to do, and where to eat. In particular, we loved our stay at The Springs. It was more than we would normally spend, but the resort was worth it. The La Paz Waterfall hiking and rafting excursion were our favorite outings. Our favorite meal was a reservation that Olman made for us in San Jose for our New Year's Eve dinner. All of our drivers were attentive to our needs and got us to our destinations safely and in good time. We normally plan our own trips, but I was so thankful to have Olman from KimKim do it for us for Costa Rica. I would definitely recommend this service!

Hotel Reviews
Park Inn San Jose by Radisson
San José

The people at the front desk were the best part. Very helpful in calling taxis, exchanging money and answering our questions. Room was clean and comfortable, the food at the hotel was good. Only four stars because the fire alarm went off at five in the morning and the pool was cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

Worth the splurge! The staff was amazing - don't miss the welcome tour. The grounds are amazing. Rooms were lovely and the breakfast buffet was so good. The views are crazy beautiful. We wish we would have stayed here longer.

Authenticity & Character
Beautiful grounds/furnishings
Location
The view!
Staff
Ready to answer any question and make the stay more enjoyable
Cleanliness & Comfort
Very spacious room even though we were staying as a family of four, it didn't feel cramped
Cala Luna Boutique Hotel & Villas
Guanacaste

This hotel was a great choice for our family because of the 2-bedroom villa with private pool. We even had monkeys swing by as we were swimming! But the vibe wasn't quite our speed. We didn't take advantage of the wellness opportunities and the food wasn't very family friendly. It might have just been a hard transition coming here after our favorite resort in Arenal.

Authenticity & Character
Location
On the beach, walking distance to town
Staff
Cleanliness & Comfort
Activity Reviews
San José - Arenal - Visit to La Paz Waterfall & Gardens
San José - Arenal - Visit to La Paz Waterfall & Gardens
Costa Rica

Beautiful place! We loved walking the trails and seeing the waterfalls and the animals. Food was very good for lunch, too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna

It was a bit farther to raft then the information we were given suggested, but even so, I would recommend this trip. Guides were experienced and helpful and it was just the right amount of thrills for our family. The even took us to a spot where we could jump off a small cliff into the water.

Kayak & Snorkel Tour in Tamarindo Bay
Kayak & Snorkel Tour in Tamarindo Bay
Costa Rica

I missed this trip because I became ill in Tamarindo and unfortunately they were unable to reschedule us. My husband and kids went and enjoyed their time. The guide was fantastic. As far as snorkeling goes, they didn't see many fish, but they enjoyed the kayak ride.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 10, 2023

Hello Leslie,

Thanks for your excellent review.
I am so glad to know you had a terrific time in the tropics.

The hotels you stayed at and the activities you enjoyed are all top-notch for families.

Let's hope you will visit our country again to continue exploring great destinations.

Pura Vida!
Olman

Incredible trip!!! Can’t wait to book the nex...
Costa Rica | Apr 22 - Apr 29, 2022

Blaire
Blaire W.
Lexington-Fayette, KY | Reviewed on Jan 09, 2023
Incredible trip!!! Can’t wait to book the next with Kim Kim. My husband and I were a bit worried booking online but Yuliana did an incredible job. Read more

Incredible trip!!! Can’t wait to book the next with Kim Kim. My husband and I were a bit worried booking online but Yuliana did an incredible job.

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Transport
Rafting Balsa River Class III & IV
Rafting Balsa River Class III & IV
Arenal/La Fortuna
Catamaran Sailing Excursion & Snorkeling
Catamaran Sailing Excursion & Snorkeling
Costa Rica

This was my favorite part of the whole trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour in Monteverde
Coffee & Chocolate Tour in Monteverde
Monteverde
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Sky Tram & Sky Trek Adventure in Monteverde Cloud Forest
Sky Tram & Sky Trek Adventure in Monteverde Cloud Forest
Monteverde
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 09, 2023

Hi Blaire,
I hope you are well.
Thank you for your time and leave us this beautiful review.
It was my pleasure assisting you during this time, I hope you could visit Costa Rica in the future and could explore many other nice places.
Best,
Yuliana

The only excursion we would not recommend is ...
Costa Rica | Dec 31 - Jan 8, 2023

G
Gabriela W.
Alpharetta, GA | Reviewed on Jan 09, 2023

The only excursion we would not recommend is the kayak and snorkel tour in Manuel Antonio. The guide was horrible and the snorkeling was a total joke. I’ve never seen such dead coral. Apart from that everything else was fabulous!

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 09, 2023

Hi Gabriela,
I hope you are well and had a good time in Costa Rica.
Thank you for your time and leave us this review, it is very important for us our traveler's comments, as it will increase our service to our future visitors.
Also, I will share this important information with our colleagues.
Best,
Yuliana

Excellent Way to Customize Just For Us - Trip of a Lifetime
Costa Rica | Sep 9 - Sep 19, 2022

Brian
Brian S.
Horizon City, TX | Reviewed on Jan 07, 2023
We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary. He then was kind enough to customize and revise it several times for us as we played with the cost and travel schedule until it was just right. The trip ended up being a perfect progression of seeing different types of wildlife for the first time and/or seeing wildlife more up close and personal. We also enjoyed the right amount of first time and beach time. Read more

We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary. He then was kind enough to customize and revise it several times for us as we played with the cost and travel schedule until it was just right.

The trip ended up being a perfect progression of seeing different types of wildlife for the first time and/or seeing wildlife more up close and personal. We also enjoyed the right amount of first time and beach time.

Hotel Reviews
Sleep Inn Hotel Paseo Las Damas
San José

Not our favorite hotel of the trip, but it was ok for the budget we had. Not quite as spacious and nice as others we visited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Bosco Inn
Fortuna

Great location and ambience. Rooms were pretty small and they aren't like your typical luxury hotel but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Great view of Arenal Volcano. Interacted with geckos and frogs while there. Quick walk to city center and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bambutel

Rooms were pretty small and they aren't like your typical luxury hotel, more hut-like, but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Kind of a long walk to anything but it's tucked away, so it'd be good if you're looking for that. Could hear howler monkeys often, but didn't see any. Staff sometimes hard to find but they were helpful when you could find them.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Make it easier to find staff for help
Crowne Plaza San José La Sabana
San José

This was towards the end of our trip and we were basically headed home. Wasn't the same ambience and experience as some of our other hotels during our trip but definitely nicer and more luxurious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laguna Lodge
Tortuguero

Great location and ambience. Rooms were pretty small and they aren't like your typical luxury hotel but that was part of the ambience and probably along the lines we asked for in our in our desired experience and budget. Loved the wildlife we were able to see here including a baby turtle emerging from its nest and scrambling to the ocean. Also saw a couple mother turtles laying her eggs up close. Saw frogs, howler monkeys, white faced or capuchin monkeys, iguana, Jesus Christ lizards, alligators, sloth, golden orb spiders, turtles, king fishers, herons, macaws, other rare birds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tortuguero National Park - Boating
Tortuguero National Park - Boating
Tortuguero

We headed out early in the morning and it was so peaceful being out in nature and on the water. We got great views of sloth, saw one of the few macaw couples and other rare birds, Jesus Christ lizards, , howler monkeys, and white-faced or capuchin monkeys. At one point our guide took us to a place where a capuchin troop was climbing and playing all around us and very near us.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Hotel - Chocolate Rainforest Tour - Hotel
Transfer Hotel - Chocolate Rainforest Tour - Hotel
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Farm Visit and Workshop
Chocolate Farm Visit and Workshop
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Our first tour with Canoa Aventura was to hike Arenal 1968 then to the La Fortuna Waterfall including lunch in-between. Arenal 1968 are trails at the base of Volcano Arenal. We had a great tour guide and saw a good deal of plants and wildlife. Our guide would point things out that we would have otherwise overlooked like the Mimosa Fern (youtube it - so cool). The leaf ants were all over the place and fun to watch. La Fortuna waterfall was beautiful. Hard to see in the pictures but our kids had fun interacting with the fish in the swimming area. It was a great way to start our Costa Rica vacation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano - safari float on the Peñas Blancas River
Arenal Volcano - safari float on the Peñas Blancas River
Arenal/La Fortuna

This was our second tour with Canoa Aventura. It was a wonderful chance to see a ton of wildlife. Our guides were very helpful in pointing out animals that we would have otherwise missed. We saw several animals for the first time in the wild during our float including howler monkeys, alligators, spectacled owl, river otter, long nosed bats, snake birds (ahingas), Jesus Christ lizards, and sloth. Also saw many iguana (just not for the first time).

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

Saw some amazing animals and fish including puffer fish, stingrays, very colorful fish, very large schools of fish, coral, white-face or capuchin monkeys (actually touched one), howler monkeys, sloth, yellow viper, golden orb spiders

Quality of Experience
Guides, Drivers and Staff
Transport
Jaguar Rescue Center
Jaguar Rescue Center
Puerto Viejo de Talamanca

Not quire as amazing as seeing animals in the wild but at the same time we got to see some animals much closer than ever before and a few we had yet to see. Great guide and overall wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Puerto Viejo - Zip lining
Puerto Viejo - Zip lining
Puerto Viejo de Talamanca

At first nerve racking and then exhilarating.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Guided Visit
Tortuguero Village Guided Visit
Tortuguero

We enjoyed our time at the village. Saw several cool frogs during a nocturnal walk. Were able to see a turtle emerging from its nest and scramble to the sea.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 13, 2023

Hi Brian,

It is so nice to hear from you after your trip to my country last September.

I appreciate the review of your experience with us and it makes me happy that you have felt comfortable along the whole process pre/during the trip and the most important thing, that you have enjoyed your vacation here, we hope the chance to welcome you again in the future.

All the best,
Randall

Good resource to use when planning your trip
Costa Rica | Dec 17 - Dec 28, 2022

Alexandros
Alexandros T.
Greece | Reviewed on Jan 07, 2023
- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel...
Read more

- Planning with Kimkim was very easy. Jessica was great
- Days per destination and activities added were the right ones.
- Biggest miss was hotels. Arenal hotel was great (Lost Iguana). Monteverde hotel was not good (Jaguarundi lodge) as they have a bad section were you have 8 apartments next to each other with bad soundproofing, no heating, faulty windows etc. We decided to stay at another place called Green Tree B&B which was great and actually a great experience. Manuel Antonio hotel was mediocre (Tabulia tree) as the bathroom was smelling, the beds were not great, but we were able to interact with macaws and monkeys at hotel premises. Overall the last two had some of the things mentioned in public comments and reviews so I would double-check next time public reviews.
- Activities overall were great with enough time in between, good guides, good mix etc. Some guides didn't speak as great English, and one of the activities (snorkeling) was a let down. But overall happy with that part.
- In our view Costa Rica is a very nice and safe place to visit that combines nature and wildlife with beach vacations. That said, it has become very expensive and quite touristy especially during the peak season that we visited. Not our best trip, but a good experience.

Hotel Reviews
Park Inn San Jose by Radisson
San José

Solid choice if you are just passing by San Jose. Not great neighbourhood, but if you are there just for a night's sleep is great (beds, staff etc)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaguarundi Lodge
Monteverde

This place is actually a hostel (at least the room we stayed in). Wouldn't recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabulia Tree
Manuel Antonio

Ok choice but better options to look for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lost Iguana Resort & Spa
Fortuna

Great place, right next to nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

Desafio is a great company to do this experience. The river is not that scenic, but a good experience to add while at La Fortuna.

Quality of Experience
Food
Guides, Drivers and Staff
Amazing guide!
Transport
Ecocentro Danaus Nighttime Rainforest Walk
Ecocentro Danaus Nighttime Rainforest Walk
Arenal/La Fortuna

Good place to spot some nocturnal animals

Quality of Experience
Guides, Drivers and Staff
Transport
Great guide!
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna

As a park is very nice, but maybe not worth spending a whole day for the experience.

Quality of Experience
Food
Great food at the stop the guide made!
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde

Quite touristy but other than that a good visit

Quality of Experience
Guides, Drivers and Staff
Transport
a lot of people per vehicle
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde

Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Transport left early and we had to drive there
Arenal Hanging Bridges Guided Walk & EcoTermales Hot Springs & Meal
Arenal Hanging Bridges Guided Walk & EcoTermales Hot Springs & Meal
Arenal/La Fortuna

Must-see at Arenal. Hot Springs were solid.

Quality of Experience
Food
Guides, Drivers and Staff
Guide didn't speak great English
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Very touristic place. You can see cappucin monkeys and some other animals we couldn't see elsewhere. We had to slide between people to make our way.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure with Meal
Catamaran Adventure with Meal
Manuel Antonio

Great Catamaran ride but very very bad snorkeling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

This was a great trip that ran very smoothly!...
Costa Rica | Dec 31 - Jan 6, 2023

D
Destini K.
Philadelphia, PA | Reviewed on Jan 07, 2023
This was a great trip that ran very smoothly! Any questions or concerns that we had before or during the trip were answered swiftly. Our trip included a lot of traveling around and I was very impressed by how reliable all of our transportation arrangements were. Our drivers were always on time, and were very friendly and considerate. Probably the greatest highlight of our trip was the white water rafting. It was so exciting and fun. Our instructor was very knowledgeable and made sure we were... Read more

This was a great trip that ran very smoothly! Any questions or concerns that we had before or during the trip were answered swiftly. Our trip included a lot of traveling around and I was very impressed by how reliable all of our transportation arrangements were. Our drivers were always on time, and were very friendly and considerate. Probably the greatest highlight of our trip was the white water rafting. It was so exciting and fun. Our instructor was very knowledgeable and made sure we were safe out in the water. I enjoyed all of our locations though, and our accommodation in Arenal had a great view of the volcano. It was a bit cloudy most of the time, but when the sky finally cleared up, the view was breathtaking. Our last accommodation in Tamarindo had an ocean view and was only a few feet from the beach. Everyone we met during our trip was so nice and helpful!

Hotel Review
Tamarindo Diria Beach Resort
Tamarindo

Great location! We were a few feet from the beach and the surrounding area had a lot to do. Weather was beautiful the entire time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Paulina Gamboa

Our trip was fantastic and memorable! All of ...
Costa Rica | Dec 21 - Dec 30, 2022

Radhika
Radhika R.
Herndon, VA | Reviewed on Jan 06, 2023
Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal... Read more

Our trip was fantastic and memorable! All of the logistics (with the exception of a few minor mishaps) were well planned and we were able to do all of our activities. Veronica was very attentive and helpful and met our every request. All accommodations (except Pueblo Dorado Surf Hotel which was ok) were fantastic and activities were amazing! The guides who led us in rafting canyoning hiking and zip lining were outstanding and experts who made us feel safe and comfortable. We loved Arenal Paraiso and El Establo and found both accommodations to be excellent. Pueblo Dorado was ok-not quite as nice and had some issues with ants in our room. However all people were very kind and helpful and respectful.
Veronica and team were available 24 hours a day for questions and answers and to provide help. I was nervous using a company to plan the trip and we were very happy with the outcome. Everyone was professional and kind and helpful. Our overall trip was unbelievable and we would recommend Kim Kim band use them again! Pura vida!!

Hotel Reviews
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraiso Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pueblo Dorado Surf Hotel
Camino Principal, Tamarindo

Good location though a bit of a walk to main strip. People extremely helpful and friendly. Cleanliness good bit ants and lizards in room likely due to heat and older rooms with not updated windows. Great breakfast with Eat at Joes!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Carlos was fantastic and very experienced! Kept us safe and was funny too!
Transport
Arenal Volcano Hike & Paradise Hot Springs & Meal
Arenal Volcano Hike & Paradise Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning in the Lost Canyon
Canyoning in the Lost Canyon
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna
Quality of Experience
Change menu away from items already eaten during trip like rice and beans - bring newer items and more diversity. Allow more hands on cooking and provide recipes and more time. Very short class and seemed rushed
Food
See above
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, and Sky Trek Zip Line
Sky Tram, and Sky Trek Zip Line
Monteverde
Quality of Experience
Guides, Drivers and Staff
Not very personable and just seemed in a rush to get us done due to shift change. Least engaging group of guides on trip.
Transport
Dry Forest Canopy Tour
Dry Forest Canopy Tour
Tamarindo

Canceled this tour due to duplication from prior tour

Surf Lessons at Tamarindo Beach
Surf Lessons at Tamarindo Beach
Tamarindo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on Jan 12, 2023

Dear Radhika and Family!

Thank you so much for your words and your trust!
It was my pleasure to work with you in this family vacations!

Knowing that you had a memorable time makes me feel really happy!

Keep living the Pura Vida lifestyle!

Veronica

Excellent experience working with Randall and KimKim ! A wonderful family trip in Dec 2022.
Costa Rica | Dec 10 - Dec 20, 2022

R
Roveen B.
Berkeley, CA | Reviewed on Jan 04, 2023
I worked with Randall to organize this trip and give him an A+ for his work! I would highly recommend him to anyone planning a trip to Costa Rica. There were many moving parts in the planning process, starting from our original plan to do this trip in the summer to ultimately doing this in the winter. Also, we went from a smaller 4 person group to start with to a larger multi-generational 8-person family trip. Randall was extremely responsive, patient and very helpful with all the changes... Read more

I worked with Randall to organize this trip and give him an A+ for his work! I would highly recommend him to anyone planning a trip to Costa Rica.

There were many moving parts in the planning process, starting from our original plan to do this trip in the summer to ultimately doing this in the winter. Also, we went from a smaller 4 person group to start with to a larger multi-generational 8-person family trip. Randall was extremely responsive, patient and very helpful with all the changes that we had to iterate on. Also, kudos to Chris, the emergency contact assigned to us for support while we were on the trip itself - turns out that due to flight delays, we missed a flight connection, and had to enlist him to make some last minute modifications to our plans. Very handy to have this support.

Now on to the trip itself -
It was 10 day trip with bookends in San Jose. It was a fabulous trip enjoyed immensely by everyone in our party. Costa Rica is a fantastic combination of nature, wildlife, activities, and some interesting cultural experiences - something for everyone in our party. We ended up splitting our time between the Arenal volcano area and the Caribbean Coast. We had originally planned to go to the Pacific Coast (and Manuel Antonio Park) which is more on the beaten path but ended up switching the plans to go to the more chill Caribbean Coast. And glad we did, as it fit our travel interest and style really well, and its Afro-Carib vibe is certainly different from the rest of Costa Rica. Thanks to Randall to enable this switch to happen during the planning process and for his recommendation on the activities in the area.

Some details:

Accommodations:
Arenal Manoa and Hot Springs Resort in La Fortuna - Absolutely fantastic place to stay with beautiful grounds, multiple pools (including a hot springs), amazing breakfast buffet, and plenty of drinking/dining options on site, including a sushi place, a pizza place, and a main dining room with gorgeous views. The service was awesome, and each of our rooms had fantastic views of the Arenal volcano to wake up to! We also got super lucky as we had clear views every day during our stay (which I am told was a bit unusual).

Cariblue Beach and Jungle Resort in Puerto Viejo - Nice, rustic set-up, right across from a beach with nice grounds. A good dining room with a varied menu, and a pleasant lounge area. We ended up enjoying the nail-biting World Cup Finals while there! The breakfast buffet was unexciting. There is a pool with a swim-up bar, which we ended up not using due to the proximity to the beach itself. The service at the resort was a bit uneven, e.g., they only give you one key per room (regardless of number of guests in the room), and they didn't seem to have the front desk manned after hours in case of any issues like getting locked out. One of the people at the front-desk (Alberto) was downright rude. Also, one of our rooms had a leaking AC unit, and the staff did not (or were not able to) fix it and we ended up not using it. The location of the resort is great though with easy access to Puerto Viejo dining and night life.

Transportation - Excellent set-up for our point-to-point movement. Nice, comfortable vans, with good air-conditioning to make some of the 4-5 hour drives very pleasant.

Activities:
The highlights of our trip to the Arenal Volcano area were:
- The Penas Blanco safari float excursion was a very enjoyable experience for the older folks in our group (who wanted to skip the mountain biking some of the others did). It was a short drive from our hotel, so it gave us plenty of time on the water and sighting of some good wildlife.
- The Cano Negro Wildlife Refuge tour was fun, gave us a glimpse of the countryside heading up north to the park near the Nigaragucan border. We were lucky enough to see plenty of wildlife (caiman, monkeys, sloths, toucans, etc.) both on the boat and when we got off the boat when our guide sighted something. The chocolate tour at Don Domingo's farm nearby at the end was a nice touch.
- The white water rafting class II/III excursion on the Blasa river that the younger folks in our group did with Wave Expedition was exciting, perhaps a bit too exciting. Two of them were thrown off the raft very early on in the ride, and were not fully ready/prepared for it - the class category are definitely to be taken seriously!
- Mistico Hanging Bridges & La Fortuna Waterfall - really nice for the entire group. Great perspective crossing the bridges over the forest canopy and biodiversity and wildlife sighting along the walk. The La Fortuna Waterfall is a definite must do for those that can brave the multiple steps down - the swimming in the watering hole below was a highlight.
- The mountain biking tour was nothing too exciting. It's pleasant enough, but most of it was along a paved road - we were expecting it be more on dirt roads or trail riding. It did allow for us to stretch our legs during the trip. The highlight was a coati along the roadside and the views at the end of the ride overlooking Lake Arenal and the volcano in the background.
- Enjoyed the downtime in the town of La Fortuna more than we had anticipated. Some good local dining options - our find was Choza del Laurel - authentic, traditional plates and amazing freshly ground and brewed coffee at the end!

The Maleku Tribal Village visit was very disappointing. It didn't seem to match the description for it at all: We didn't see any village on the tour, neither did we get served a traditional lunch, nor observe any of the sights mentioned in the write-up. If seemed that those of us who did the zip-lining tour got to do the same experience as well, so not sure what one got for doing the Maleku tour. I would suggest that KimKim review this offering.

The highlights of our trip on the Caribbean Coast were:
- Bribri Tribal and Waterfall visit on the Caribbean Coast along with the chocolate making part. A must-do! Our guide Gloria was awesome
- Jaguar Rescue Center tour - despite the fact that there are no jaguars there - the work they are putting into rescuing and rehabbing the various animals is impressive and worth supporting
- Enjoying the night life and dining in the town of Puerto Viejo including an impromptu music festival one of the nights we were there!
- Beach time at the various beaches in the area, including the one across the street from our hotel
- Some dining finds were Chile Rojo and Lidia's Place in PV and El Refugio in a garden setting down the road near Playa Punta Uva.

The not so good experience was the Cahuita Park Hike & Snorkel tour - mostly because the weather resulted in the snorkeling part being cancelled. We learnt that this is not uncommon for this time of the year - so obviously this is hard to control for and part of nature being in the tropical part of the country - but the guests need to be told about it more explicitly, and if the snorkeling part is being cancelled, they should give the guests the option to opt out of the tour altogether as snorkeling is a big part of the reason we had signed up for it. The Cahuita Park hike is something that one can easily do on your own.

Overall, a great trip. Thanks to Randall and team for their outstanding work in getting everything organized for us!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Arenal Manoa and Hot Springs Resort in La Fortuna - Absolutely fantastic place to stay with beautiful grounds, multiple pools (including a hot springs), amazing breakfast buffet, and plenty of drinking/dining options on site, including a sushi place, a pizza place, and a main dining room with gorgeous views. The service was awesome, and each of our rooms had fantastic views of the Arenal volcano to wake up to! We also got super lucky as we had clear views every day during our stay (which I am told was a bit unusual).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Attentive and service oriented. They even flagged us down as we were departing as some of us had left stuff like charging cords behind in our rooms!
Cariblue Beach & Jungle Resort
South Puerto Viejo

Nice, rustic set-up, right across from a beach with nice grounds. A good dining room with a varied menu, and a pleasant lounge area. We ended up enjoying the nail-biting World Cup Finals while there! The breakfast buffet was unexciting. There is a pool with a swim-up bar, which we ended up not using due to the proximity to the beach itself. The service at the resort was a bit uneven, e.g., they only give you one key per room (regardless of number of guests in the room), and they didn't seem to have the front desk manned after hours in case of any issues like getting locked out. Also, one of our rooms had a leaking AC unit, and the staff did not (or were not able to) fix it and we ended up not using it. The location of the resort is great though with easy access to Puerto Viejo dining and night life.

Authenticity & Character
Good grounds, nice lounge area and bar.
Location
Access to town, access to Cocles beach
Staff
Uneven service and staff didn't seems fully trained for customer service for a place like this. Some people were friendly and nice and some not so. One of the people at the front-desk (Alberto) was downright rude and condescending including berating one of the older folks in our group for taking off her wrist tag :(
Cleanliness & Comfort
AC in one room was leaking and did not get fixed. Have multiple keys to the room if there are more than one guest.
Holiday Inn San José-Aurola
San José

Location, location, location. Our room overlooking the park was nice and light.

Crowne Plaza San José La Sabana
San José

Location is a bit removed from downtown, although proximity to the airport and the park next door is nice. The breakfast Buffett was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
They stopped along the way when they'd sight wildlife. The 2-toed sloth sighting up close was special.
Transport
Arenal Volcano - Unique Caño Negro Wildlife Refuge Boat Trip
Arenal Volcano - Unique Caño Negro Wildlife Refuge Boat Trip
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Exceptional guide - she made our long drive to the activity very fun and informational with loads of information about the region, the country, and the flora/fauna. She had amazing tips for us regarding dinner spots in town.
Transport
Arenal Volcano - Mountain Biking
Arenal Volcano - Mountain Biking
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - safari float on the Peñas Blancas River
Arenal Volcano - safari float on the Peñas Blancas River
Arenal/La Fortuna

This was way better than we had expected! Great experience overall, with lots of wildlife sighting and nicely paced.

Quality of Experience
Guides, Drivers and Staff
Transport
Zip-Lining Tour
Zip-Lining Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Maleku Tribe Village Visit
Maleku Tribe Village Visit
Arenal/La Fortuna

The experience did NOT fit the description. There was no village, no feast, no sights mentioned. It seems that they just jammed something at the last minute. Maybe it wa because we picked an afternoon session as we were doing another activity in the morning??

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Sanctuary - Buttercup Tour
Sloth Sanctuary - Buttercup Tour
Costa Rica

You're supporting a good cause!

Quality of Experience
Guides, Drivers and Staff
Transport
Jaguar Rescue Center
Jaguar Rescue Center
Puerto Viejo de Talamanca

Awesome experience, and a really worthy cause. We had an excellent guide (a Canadian volunteering) who made everything really fun and enjoyable, in addition to being super informational.

Quality of Experience
Guides, Drivers and Staff
Transport
We used rental banana bikes from our hotel to get to the tour. It was soaking rain, but part of the experience!
Bribri Indigenous Territory, Chocolate Process and Waterfall
Bribri Indigenous Territory, Chocolate Process and Waterfall
Puerto Viejo de Talamanca

Amazing experience. One of the highlight of our trip. The chocolate making process if very organic, very insightful. The village tour is very informational and you get a good sense of the Bribri culture!

Quality of Experience
Food
Home cooked meal was delicious
Guides, Drivers and Staff
Transport
Learnt a lot from our guide Gloria
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

Arenal Volcano Hike was a really nice introduction to the area. Having just taken a long van ride from San Jose, it was nice to get out and stretch and walk with the volcano in the vicinity. Baldi - nice way to finish the evening! Worth visiting once - quite a spot with multiple pools and various areas to hang out.

Quality of Experience
Food
Pre included Baldi dinner is not too exciting but can't complain as it is pre-paid!
Guides, Drivers and Staff
Our guide Juan was exceptionally knowledgable and really passionate about what he was doing!
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

The tour was first re-scheduled to another day and then the snorkeling part was cancelled due to bad weather. The Cahuita Park hike part was very nice despite the pouring down rain. We got to see the white capuchin monkey floricking up close, howler monkeys creating a racket, lots of iguanas, and also various other flora/fauna. Beautiful setting along the sea.

Quality of Experience
Check if this is good time of the year for snorkeling
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 05, 2023

Dear Ro,

First of all, Happy New Year, I hope you and your family had a good time during the holidays.

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

We will share these comments with the local tour operators and with the hotels, including the one on the coast, I apologize for any inconvenience it may cause you.

I wish you all the best in this new year and we hope to have the chance to welcome you again to our country and explore new destinations.

Pura Vida!
Randall

Fantastic Family Adventure!
Costa Rica | Dec 23 - Dec 31, 2022

Laurie
Laurie L.
Onaway, MI | Reviewed on Jan 03, 2023
Our family of 6 adults just returned from a fabulous week-long visit to Costa Rica thanks to Bryan and Nancy at Serendipity Adventures. We flew in and out of San Jose and took private transportation to visit the Arenal Volcano, Monteverde Cloud Forest and Manual Antonio National Park. We worked with Bryan to book our transportation, accommodations, and most importantly our guides. We could not have been more pleased with his knowledge, professionalism and timely responses to our... Read more

Our family of 6 adults just returned from a fabulous week-long visit to Costa Rica thanks to Bryan and Nancy at Serendipity Adventures.

We flew in and out of San Jose and took private transportation to visit the Arenal Volcano, Monteverde Cloud Forest and Manual Antonio National Park. We worked with Bryan to book our transportation, accommodations, and most importantly our guides. We could not have been more pleased with his knowledge, professionalism and timely responses to our questions. We were in touch with Nancy during our trip confirming pick up times and making schedule changes if needed.

From end to end the private transportation was clean, comfortable and on time. The drivers were friendly, brought snacks for us, and happily stopped for bathroom and lunch breaks. We considered renting a van and driving ourselves and are very glad we chose to leave the driving through winding mountain roads to professionals!

Christmas week was very busy but Bryan was able to find excellent accommodations in the small, locally owned hotels we requested. Each one was different but they were all conveniently located, clean, comfortable and included a hearty breakfast. We felt welcome and cared for by everyone we met.

We now know that the key to seeing wildlife in Costa Rica is getting great guides. Chris and Roy (Arenal Star), Andy (Forest Alive), Chris (Sky Adventures) and Andres (Endemic Bird) were fantastic! We appreciated their vast knowledge of each ecosystem along with its flora, fauna, insects and reptiles. They carried high-quality equipment and helped us capture amazing pictures and videos. We highly recommend them all!

Costa Rica is a beautiful country, rich in natural beauty and wildlife. We are grateful that the friendly people of Costa Rica have chosen eco-tourism over deforestation and are preserving their rain forests, cloud forests, fog forests and beautiful beaches for themselves and those of us lucky enough to visit.

Pura Vida!

Hotel Reviews
Arenal Oasis Eco Lodge & Wildlife Refuge
Fortuna

If you are looking for an authentic ecolodge experience, this is the place for you! Rustic, individual bungalows set in the rain forest. Bungalows were spacious, clean, comfortable with modern amenities. There were howler monkeys in the trees throughout our visit and colorful tropical birds on display at the restaurant. We enjoyed walking the nature trail and were lucky to see a large Fer de Lance off to the side of the trail at a safe distance. The staff was very friendly and attentive. Not for everyone but we loved it!

Authenticity & Character
Location
10 minutes taxi outside Fortuna.
Staff
Cleanliness & Comfort
Rooms were large, clean and comfortable but kept rather dark. That might be because they don't want to disturb the wildlife...
Hotel Heliconia
Monteverde Costa Rica

Great location at the top of a hill outside Santa Elena. Nice views of the valley. We stayed in 3 family garden rooms in the main lodge close to the restaurant. The rooms were large, comfortable and clean with a big bathroom and walk in shower. The restaurant was great for breakfast and dinner, not open for lunch.

Authenticity & Character
Location
Easy 20 minute walk down hill into town but you'll definitely want to get a taxi for the trip back.
Staff
The staff at the front desk and in the restaurant were very friendly and helpful.
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Resort style hotel with two pools and beach access located adjacent to the entrance to Manuel Antonio National Park. Very relaxing place to end our trip. Our standard rooms were large, clean and comfortable on a lower floor. Future guests might chose to be on a higher floor to have a better view of the forest or the ocean. The family pool looked great but we'd highly recommend the adult only pool, bar and sushi restaurant on the 6th floor! Excellent breakfast buffet.

Authenticity & Character
Location
We avoided all the traffic in town because we were so close to the entrance to the park.
Staff
Cleanliness & Comfort
Studio Hotel
San José

Excellent location for arriving and departing from San Jose International airport. Very artsy vibe, clean, comfortable, very friendly staff. Nice bar and restaurant, hearty breakfast. We especially appreciated the friendly airport shuttle drivers who picked us up and dropped us off on time at all hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Guide Chris and our driver Roy took great care of us!
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 04, 2023

Hola Laurie,

Thank you for your detailed review and constructive feedback! We are glad to know that you had a nice time in our land :)

We are proud of our tour guides because they are passionate about sharing the details of our biodiversity. We will share your comments with all partners involved. It was a pleasure to work with you! Please, let us know if you like to plan a second visit.

Have a Pura Vida Day,
Bryan

Fantastic Costa Rica experience
Costa Rica | Dec 19 - Dec 26, 2022

Jaya
Jaya C.
Hermosa Beach, CA | Reviewed on Jan 03, 2023
We decided to use kimkim for our Costa Rica trip in December. This was our first time and we had a fantastic experience with them. Jessica planned out a wonderful trip for us based on our likings and needs. She was flexible with changes and was prompt in her responses. We visited La Fortuna, Arenal, Monteverde and Guanacaste region. All the hotels and activities were as described. We enjoyed the safari float, zip lining and night time sloth observation a lot. We had one hitch with our hotel... Read more

We decided to use kimkim for our Costa Rica trip in December. This was our first time and we had a fantastic experience with them. Jessica planned out a wonderful trip for us based on our likings and needs. She was flexible with changes and was prompt in her responses. We visited La Fortuna, Arenal, Monteverde and Guanacaste region. All the hotels and activities were as described. We enjoyed the safari float, zip lining and night time sloth observation a lot. We had one hitch with our hotel reservation not paid and had to pay out of pocket. But Jessica took care of it by immediately refunding! Overall, it was a very positive experience.

Hotel Reviews
Hotel Arenal Kioro Suites & Spa
Fortuna

We got upgraded to this hotel with the views of Mount Arenal. Room was very convenient with Jacuzzi and perfect view of Arenal volcano. Staff were very courteous and helpful. Food was decent and vegetarian options were there. There is a gift shop and was quite helpful. Only issue was distance from the town. We got to use the Titoku springs for free and there was shuttle to take us and bring back. Over all a great place.

Authenticity & Character
Location
It was good mix of nature and modernization
Staff
Helpful staff including the housekeeping.
Cleanliness & Comfort
Property was well maintained and beds were comfortable
Hotel Bosque del Mar
Playa Hermosa

More like 3.5 stars. Hotel is set right by the beach and very convenient to hang out. Staff was very friendly. Food was average. They did try to accommodate vegetarian food for Christmas dinner. We had ocean suite but jacuzzi didn’t really work well but since was close to beach we didn’t bother complaining. Pool was average. Loved the sounds of ocean, birds, monkeys

Authenticity & Character
Casual vibes
Location
Close to beach but far from anything else
Staff
Accommodating and friendly
Cleanliness & Comfort
The jacuzzi was dirty and shower setting was very low
Senda Monteverde Hotel
Monteverde

Very nice property right next to the Aguti reserve. We could see lot of birds and Animals in the property. Food was fantastic and very accommodating to kids and vegetarians. There were daily activities for family. Our suite was far away from lobby which was little painful. Housekeeping was excellent and they even did laundry.

Authenticity & Character
Setting was beautiful and property was very beautiful
Location
Quick walk to town though uphill on the way back
Staff
Staff was quite friendly especially at the restaurant. Front desk was fine but seemed not so accommodating with checking out an hour late due to our morning activity
Cleanliness & Comfort
Housekeeping was excellent and very warm. Nightly warm hot bags, chocolates!!
Activity Reviews
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Guide was very knowledgeable and friendly. He took us around a private farm and we got to see two toed sloths, toads, bull frogs, red eye tree frog, sleeping toucans and more. He took great pictures and shared with us.

Quality of Experience
Knowledgeable and friendly
Guides, Drivers and Staff
Transport
On time
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

It was a small group hike. Guide was friendly and knowledgeable. Hiking was not very hard except for few areas. La Fortuna falls was 500 steps down and little challenging on the way back. Lunch afterwards was fantastic at the farm.

Quality of Experience
Food
Fresh and vegetarian friendly. Quite tasty
Guides, Drivers and Staff
Transport
Guided Walk at Curi-Cancha Reserve
Guided Walk at Curi-Cancha Reserve
Monteverde

Felt like a small reserve compared to sky. We didn’t really see much more wildlife. It was raining quite a bit so that didn’t help. We saw a male quetzal, humming birds, few other birds.

Quality of Experience
Guides, Drivers and Staff
Staff could be more engaging
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Wonderful experience doing slow raft on the penas blancas river. We could see monkeys, toucans and few other birds. Carlos, our guide was fun and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Carlos was fantastic
Transport
On time and comfortable
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

It was our first time zip lining and with a kid. Crew was very supportive and gave all safety instructions. They repeated every time and encouraged us. Views were amazing and needed for true cloud forest view. Main lobby staff was little rude and not accommodating. Our zip lining ended late and so we were late for hanging bridges guided tour but they had us wait an hour.

Quality of Experience
Guides, Drivers and Staff
Transport
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Costa Rica

We really wanted to do this adventure and we’re lucky to see a few turtles coming offshore. Couple didn’t nest but one did and we saw it digging in sand and laying eggs. It was surreal experience. You’re involved a car drive to a place and then a van drive with a group to a beach. Guide at the beach was knowledgeable but little rude. He was watching out for wild life which is very admirable but would have helped to know some of the rules/things before hand.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure
Catamaran Sailing Adventure
Costa Rica

Catamaran sailing adventure was good. Boat was clean and crew was quite friendly. Bar served drinks all the time. We got to see couple whales and sting ray but not much other wild life. It was more of party boat with music and alcohol. Would not recommend highly for kids. Snorkeling was ok. Was hoping to get some help from crew but there were lot of people on the boat so guess not possible. Food was basic but tasty. Sunset was very beautiful. It’s worth for a relaxed sailing and drinks and views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

The overall experience of planning and bookin...
Costa Rica | Dec 29 - Jan 2, 2023

Leo
Leo Z.
Flagami, FL | Reviewed on Jan 03, 2023
The overall experience of planning and booking was really smooth and easy. Randall provided lots of options and was patient when we wanted things to change or were unsure about certain things.
All of the tours were also great. Our tour guides were all very knowledgeable in the places we were going to and were helpful to take photos and answer questions as needed.
Read more

The overall experience of planning and booking was really smooth and easy. Randall provided lots of options and was patient when we wanted things to change or were unsure about certain things.
All of the tours were also great. Our tour guides were all very knowledgeable in the places we were going to and were helpful to take photos and answer questions as needed.

Hotel Review
Arenal Country Inn
Fortuna

The hotel was good, the staff were all super helpful, friendly and nice and the area is conveniently located near the town center of La Fortuna with easy access to restaurants and grocery stores. Only thing would be the door is super hard to figure out especially since you can potentially be locked in the room if the key leaves the room with someone. There aren't door handles on the inside, it was a scrolling mechanism that was difficult to figure out. I think a demonstration from staff at check in could be helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zip-Lining Tour
Zip-Lining Tour
Arenal/La Fortuna

The zip-lining tour was great. It was a lot of fun and the guides were knowledgeable, skillful and helpful. Picture service was also included at an additional fee. The only complaint would be it did feel a little too rush but was still a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste Day Trip
Rio Celeste Day Trip
Arenal/La Fortuna

Great experience overall. The hike was not strenuous. It was easy and relaxing. The walk down to the waterfall was very enjoyable. Guide was knowledgeable. Food at the restaurant however had chicken that was undercooked and still pink.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal/La Fortuna

The experience was great overall however our guide flipped the schedule around where we did the Volcano hike early in the morning, waterfall during mid day and Mistico hanging bridges in the afternoon so we were thrown off a little bit but overall both experiences were a lot of fun. The waterfall was a great view and fun place to hang out. The hanging bridges was great too, there were not a lot of people since we went much later in the day but wildlife spotting was more difficult.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

This was great and probably one of my favorite activity most of all. The Arenal Volcano Hike was not strenuous and you get to see a great view of the volcano, take pictures and walk through hardened lava. The Baldi Hot Springs was also super enjoyable and very unique. The facility was relaxing and enjoyable. Wish we could stay longer.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano - kayaking or canoeing on the Peñas Blancas River
Arenal Volcano - kayaking or canoeing on the Peñas Blancas River
Arenal/La Fortuna

All of guides during this safari tour of the Penas Blancas River were all super helpful and experienced. It was a little difficult trying to coordinate so many people on kayaks however and can get a little stressful since some people would miss some of the wildlife we were seeing and others will others depending on who is close. Because the group was so large, whenever we stopped to look at something, it was really difficult coordinating the stops. I think having a smaller group would be much more manageable as it was very hard for our 2 guide (1 in front and back) to manage around 16 kayakers.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 05, 2023

Hi Leo,

Happy New Year!

I appreciate your comments and feedback about your trip to my country last week.

We will be checking with the local tour operators about the maximum number of participants so everybody can enjoy a pleasant experience and also checking with the hotel in Arenal for a more friendly method of keys in the rooms.

I wish you and Tyler all the best!

Regards,
Randall

5 Stars for Kimkim!
Costa Rica | Dec 10 - Dec 17, 2022

Bianca
Bianca S.
Manhattan, NY | Reviewed on Jan 03, 2023
I absolutely loved my experience using kimkim. I couldn't ask for a better specialist than Nuria to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times. She started feeling like a friend after a while. All of the companies kimkim works with for your onsite experiences are top-notch. Every driver for transport around the country was friendly and punctual. All our guides for... Read more

I absolutely loved my experience using kimkim. I couldn't ask for a better specialist than Nuria to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times. She started feeling like a friend after a while. All of the companies kimkim works with for your onsite experiences are top-notch. Every driver for transport around the country was friendly and punctual. All our guides for excursions were knowledgeable, seemed to really enjoy what they were doing, and went above and beyond to create a memorable experience. By using kimkim, we felt in good and reliable hands and would definitely use them again for another trip in the future.

Hotel Reviews
Arenal Paraiso Resort & Spa
La Fortuna

Wonderful staff and great amenities. Breakfast buffet is just ok but lunch/dinner food is fantastic. And what a view! Some hot springs pools and swim-up bar pool could be warmer and the bathroom in the rooms could be updated but overall, it was an incredible stay.

Authenticity & Character
Location
quick ride La Fortuna
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

Staff, food, location, and amenities were all wonderful. Lots of places to dine within walking distance. There was no A/C in our bedroom but luckily we did not need it as it was very cool at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Naoz
Manuel Antonio

Clearly, a new hotel as everything was modern, clean, and new. Such a nice staff and within walking distance to many places to go out at night. Only a $10 cab to the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Our tour guide was sensational and so knowledgeable. A must do to get great views of the volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Jan 07, 2023

Hello Bianca,

I appreciate your feedback so much. It was really nice to meet you both!
I'm very happy to know you had an amazing experience in Costa Rica, we will be waiting for you to back and continue exploring our country :)

Wish you the best and ¡PURA VIDA!
Nuria

The best decision I made before leaving for a solo trip
Costa Rica | Dec 24 - Dec 30, 2022

Tiphanny
Tiphanny C.
Canada | Reviewed on Jan 03, 2023
I am the type of traveller who hates pre-organized group travelling (cruise type). Kimkim was amazing because it allowed me to safely plan a trip in a country I didn't know (it was a nightmare to try to plan for ground transportation remotely on my own) without feeling stuck in a pre-organized trip. I really designed my own journey, on my budget, at my pace. Their agents were super communicative prior to the departure to make sure all of my questions were answered and everything ran... Read more

I am the type of traveller who hates pre-organized group travelling (cruise type).

Kimkim was amazing because it allowed me to safely plan a trip in a country I didn't know (it was a nightmare to try to plan for ground transportation remotely on my own) without feeling stuck in a pre-organized trip. I really designed my own journey, on my budget, at my pace.

Their agents were super communicative prior to the departure to make sure all of my questions were answered and everything ran super smoothly during the trip, I was able to get so much done in such a short period thanks to them.

Will use them again in the future 100%

Hotel Reviews
Selina Puerto Viejo
Puerto Viejo de Talamanca

I booked a teepee, and as nice and cleaned it was, it was also not sound proof at all, which was really the only bad thing. The location and staff was great :D

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mar Inn Costa Rica
Monteverde Costa Rica

Nice little hotel, clean and 5min away from the main area of Monteverde. I know the view is advertised in the description, I wasn't mind blown, but the hotel is worth its value for the cost. Would stay again Note: I had a bit of an issue checking out early, I had to wait until 7 for somebody to open the reception. If you need to check out early, make sure you arrange it prior to the day

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Selina San Jose
San Jose

I was upgraded last minute, and it was the best way to finish the trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

OK.. this was honestly beyond my expectation. I was picked up at my hotel by the coffee farmer, his wife and his daughter. This experience felt super authentic ( I think most other coffee tours and night walks in Monteverde are more touristy). We saw a tarantula, a toucan sleeping and got a full intro to how coffee is made and how it is supposed to be consumed

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

This was fun and it felt very safe. Lots of zip lines and high sensations. Downsize: the shuttle was late to pick me up, and once down with the activity I had to wait 45 min at the zip line office to get a ride back (they only have shuttles every hour, so if you miss one, you have to wait for 1h)

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

I cannot stress enough how amazing this was. I almost cancelled this activity because it was a 5 am pickup, but I am so glad I didn't. This day was the highlight of my journey in Costa Rica. Beyond the adrenaline of rafting through the rapids, the scenery of the river Pacuare is fantastic. You feel like you are in a movie. Plus breakfast and Lunch were included

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Everything was exceptional - guides knowledge...
Costa Rica | Dec 10 - Dec 20, 2022

Edward
Edward G.
Gloucester, MA | Reviewed on Jan 02, 2023
Everything was exceptional - guides knowledgeable and well spoken. Drivers were on time. Lodging was great. Enjoyed the Arenal area more then the Caribbean location but both were fine. EXCEPT The trip to the Maleku After a one-hour drive through the northern plains, you'll arrive at the Indian community Palenque Tonjibe and be warmly received by their people. Following a brief presentation, you'll begin a hike through the village where you'll see many important cultural aspects of... Read more

Everything was exceptional - guides knowledgeable and well spoken. Drivers were on time. Lodging was great. Enjoyed the Arenal area more then the Caribbean location but both were fine.

EXCEPT The trip to the Maleku

After a one-hour drive through the northern plains, you'll arrive at the Indian community Palenque Tonjibe and be warmly received by their people. Following a brief presentation, you'll begin a hike through the village where you'll see many important cultural aspects of this special place. The antique home structures, and their unique artwork and craftsmanship, the use of cocoa in their farming, and the creation of their clothing. Next, you'll take a trail through the forest to learn about medicinal plants and how they're used by the tribe. Here you'll also be able to observe antique huacas or indigenous tombs. Finally, you'll pass through a Palenque where you'll be treated to a dance presentation with dialogue in the native Maleku language and customary dress, followed by a traditional meal. You'll depart around 1:00 pm back to La Fortuna, where you have the rest of the day at leisure.

Meeting time: 12:50 pm
Confirmation # AMA-2463

There was no brief presentation. There was no hike through the village in fact there looked like 3 buildings from where we stood one of which was the bathroom. No antique home structures, and their unique artwork and craftsmanship. No explanation of the use of cocoa in their farming, and the creation of their clothing. No trail trail through the forest to learn about medicinal plants and how they're used by the tribe. No observation of antique huacas or indigenous tombs.

What did happen - Entered a Palenque where we were treated to a dance presentation with dialogue in the native Maleku language and customary dress. There was some discussion about life style and maybe the use of cocoa but it was hard to follow. His English was good, his descriptions were not. We were shown a dance around the fire and then danced with the man and his wife. The only 2 Maleku on site. The room was filled with "artworks and crafts" for sale. Some stuff okay but most was of lower quality seen in other sites.

Everything else we did was so top notch that this was a real disappointment.

Ro said you seemed to be reluctant about this excursion. You were right. Big difference in the advertisement and the reality maybe since Ed and Claire were the only two visitors????

Hotel Reviews
Crowne Plaza San José La Sabana
San José

great entry into Costa Rica

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

wonderful grounds - good morning views of Arenal

Authenticity & Character
Location
Staff
courteous and helpful
Cleanliness & Comfort
Cariblue Beach & Jungle Resort
South Puerto Viejo

step below the Arenal Monoa - If the Arenal Manoa had not been so good .....

Authenticity & Character
Location
Close to beach -
Staff
Guy (not gentleman) at the desk bordered on being rude with my wife
Cleanliness & Comfort
Holiday Inn San José-Aurola
San José

just what I would expect in a downtown hotel. Clean, comfortable and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maleku Tribe Village Visit
Maleku Tribe Village Visit
Arenal/La Fortuna

covered in opening

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

hot spring were warm - needed to ask for hotter water

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal/La Fortuna

Mistico Hanging Bridges were great. Lots of animals and birds. Guide had good eyes. Claire and I being 80 did not hike down to the waterfall.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - Unique Caño Negro Wildlife Refuge Boat Trip
Arenal Volcano - Unique Caño Negro Wildlife Refuge Boat Trip
Arenal/La Fortuna

nice easy trip. Saw lots of neat flora and fauna. Good guide - good boat operator. Everything moves at the right speed to see everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - safari float on the Peñas Blancas River
Arenal Volcano - safari float on the Peñas Blancas River
Arenal/La Fortuna

liked the raft more than the boat. river was up so no getting out and dragging the raft. Flow was such that the trip was too short. Guess we can.t have everything. GOOD GUIDE. Had good eyes.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Sanctuary - Buttercup Tour
Sloth Sanctuary - Buttercup Tour
Costa Rica

interesting. Good info on sloths

Quality of Experience
Guides, Drivers and Staff
Transport
Jaguar Rescue Center
Jaguar Rescue Center
Puerto Viejo de Talamanca

Ain't no jaguars here. Rescue center for others. mainly baby sloths. CCTV would have been appreciated, Understand the need to keep them isolated. Short trip and worthwhile

Quality of Experience
Guides, Drivers and Staff
Transport
Bribri Indigenous Territory, Chocolate Process and Waterfall
Bribri Indigenous Territory, Chocolate Process and Waterfall
Puerto Viejo de Talamanca

Good intro to Bribri. Enjoyed introduction initial presentation. Nice tour of medicinal plants. Understand thee chocolate process better. Will buy some beans stateside and try it. Good video of cracking the roasted cocoa beans.

Quality of Experience
Food
likes the banana leaf bowls
Guides, Drivers and Staff
excellent guide. second time we had her
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 05, 2023

Hi Edward,

Thank you so much for this 5-star review. We really appreciate your comments and feedback about the Maleku Indigenous Tour, we will be in touch with the local tour operator and make the adjustments necessary to guarantee a pleasant experience for future travelers.

Regards,
Randall

A "Pura Vida" Experience!
Costa Rica | Dec 21 - Dec 31, 2022

W
Wendy J.
Santa Monica, CA | Reviewed on Jan 02, 2023
We had an amazing time in Costa Rica! Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens. We traveled to Jaco Beach, Monteverde, Arenal/La Fortuna, and Sarapiqui - a place I never heard of before but a haven for white water rafting and chocolate tours. As a mom, I loved that she combined educational hiking tours (lead by experienced guides) with family bonding time (outrigger canoeing, zip lining, white... Read more

We had an amazing time in Costa Rica! Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens. We traveled to Jaco Beach, Monteverde, Arenal/La Fortuna, and Sarapiqui - a place I never heard of before but a haven for white water rafting and chocolate tours. As a mom, I loved that she combined educational hiking tours (lead by experienced guides) with family bonding time (outrigger canoeing, zip lining, white water rafting). All of our transportation ran like clockwork which allowed us to experience all the “Costa Rica Essentials” in four different towns. My husband enjoyed the surprise private room to celebrate his birthday too. I highly recommend Charlotte and her team at Serendipity. Pura Vida!

Hotel Reviews
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tilajari Hotel Resort
Fortuna

I realize that we were traveling during the peak season, so finding a place to stay was challenging. One of our rooms was a little smelly but that may have had to do with the septic tank. The staff were not as happy as the other hotels, but again, I appreciate that we had a clean safe place to stay.

Authenticity & Character
Location
Location to La Fortuna was a $40 cab ride each way.
Staff
Cleanliness & Comfort
La Quinta Inn Sarapiqui
Sarapiqui

Very cute, family run lodge. Loved that they were so friendly and cared about everyone who stayed here. The staff made sure that we had a large enough table for every meal of our stay (8 ppl) We really enjoyed taking the cooking class - made empanadas. Bring a magnet from your home town so that she can display it on her wall. (I will be sending her one)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Club del Mar Oceanfront
Jacó
Authenticity & Character
Location
I loved the property, but not much to walk to
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Chris was very knowledgeable and engaging!

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Outrigger Adventure
Ocean Outrigger Adventure
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Rafting Sarapiquí River, Class II-III
Rafting Sarapiquí River, Class II-III
Costa Rica

Walter and Kiki were excellent guides

Quality of Experience
Guides, Drivers and Staff
Transport
Festive Dinner for all hotel guests!
Festive Dinner for all hotel guests!
Costa Rica
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Andy was amazing! He knew so much about the history of Costa Rica and the different regions.

Quality of Experience
Guides, Drivers and Staff
Transport
100% Aventura Zip Line and Hanging Bridges Monteverde
100% Aventura Zip Line and Hanging Bridges Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Tour
Chocolate Tour
Costa Rica

Geiner was an excellent host and knew so much about the history of chocolate and fermentation process. We really enjoyed our tour/demonstration.

Quality of Experience
Guides, Drivers and Staff
Transport
Long Privately Guided Naturalist Hike at La Selva Biological Station
Long Privately Guided Naturalist Hike at La Selva Biological Station
Sarapiquí

I'm so glad that Charlotte scheduled us to visit this Institute. It seemed like our guide was used to more scientific groups than a family with four teens. But we did learn a lot about the region and original rain forest

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jan 07, 2023

Hello Wendy and family,
Thank you so much for your kind words. It was a pleasure to work with you on planning this trip, and I already look forward to the next one!
Charlotte

Fun-filled family vacation in Costa Rica!
Costa Rica | Dec 23 - Dec 30, 2022

Veronika
Veronika S.
Merrick, NY | Reviewed on Jan 01, 2023
KimKim helped us plan a fun-filled family vacation in Costa Rica at the last minute! We went on beautiful nature hikes, saw sloths, monkeys and other animals and got to try new things like white-water rafting. We had a fantastic time the entire trip and made so many great memories. Read more

KimKim helped us plan a fun-filled family vacation in Costa Rica at the last minute! We went on beautiful nature hikes, saw sloths, monkeys and other animals and got to try new things like white-water rafting. We had a fantastic time the entire trip and made so many great memories.

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna

The location of the hotel was good, but the property was a little older and wasn't maintained super well. It's clean and has potential.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceano Suites & Residence
Puntarenas

Great place with a convenient location and a nice pool. The kitchen and laundry are super convenient. My only complaint is the sofa bed in the living room is not comfortable at all (thin mattress). If you're four people, I would consider a double room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Jennings

kimkim.com is a reliable website for booking ...
Costa Rica | Dec 23 - Dec 29, 2022

N
Nina H.
San Diego, CA | Reviewed on Dec 30, 2022
kimkim.com is a reliable website for booking our Costa Rica trip. Drivers and tour guides are punctuated and professional. Vehicles are clean. Our tour specialist, Jessica is responsive and helpful. Our family enjoyed the holiday trip so much. We will definitely book future tours from kimkim again. Read more

kimkim.com is a reliable website for booking our Costa Rica trip. Drivers and tour guides are punctuated and professional. Vehicles are clean. Our tour specialist, Jessica is responsive and helpful. Our family enjoyed the holiday trip so much. We will definitely book future tours from kimkim again.

Activity Reviews
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)
Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding at the Base of Arenal Volcano
Horseback Riding at the Base of Arenal Volcano
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

6 day vacation in Costa Rica
Costa Rica | Dec 22 - Dec 27, 2022

Ram
Ram R.
Conyers, GA | Reviewed on Dec 28, 2022
Landed in San Jose airport after a 3 hr delay in flight. Drove to Kokoro Resort at La Fortunat. Our overnight stay in Kokoro resort was good.Hiked the base of Arenal Volcano about to for about 3.5 hrs on lava rocks to top of volcano base and elevation of 3500ft.. Saw some venomous viper snakes in the parking lot curled up on the tree.
Melanie, our guide was very helpful since we were slower than rest of the young group Melanie walked with us. Was a beautiful hike, thoroughly enjoyed and...
Read more

Landed in San Jose airport after a 3 hr delay in flight. Drove to Kokoro Resort at La Fortunat. Our overnight stay in Kokoro resort was good.Hiked the base of Arenal Volcano about to for about 3.5 hrs on lava rocks to top of volcano base and elevation of 3500ft.. Saw some venomous viper snakes in the parking lot curled up on the tree.
Melanie, our guide was very helpful since we were slower than rest of the young group Melanie walked with us. Was a beautiful hike, thoroughly enjoyed and highly recommend to those who are interested in nature.
Lunch ar Indian restaurant was pretty good, especially after the challenging hike. In the evening the hot springs bath was relaxing. The Kokoro staff was helpful. Would recommend this resort.
We were transported by private bus, boat and car from Arenal to Monteverde. Very windy and cold place. We had a great time at Aventura park zip lining the 7 legs. It was an exhilarating experience for both of us since this was our first time. The town is hilly, and after a good meal it is good workout after a walk up and down the hills.
We had night hike in the rain forest of about 2 hrs The knowledgeable guide explained the flora and fauna that we spotted during the night. This is a recommended hike.
We were disappointed with Mar-Inn hotel. They wanted us to put the used toilet paper after defecation in the trash can in the restroom instead of flushing down the toilet.
The next day we were driven to Manuel Antonio. Nice drive from top of the hill to sea level becoming progressively warmer.
We had good 4 hr walk thru the National park Rain forest. We saw a variety of flora and fauna which the guide was explaining in detail, We spent some time on the beautiful Espedillo beach. We then went to Quepos for lunch and got back to the hotel.
The hotel Tibulia Tree was ok, like cabin on the hill nestled among tall trees, but is too far from the beach. Would have wanted it to be closer to the beach.
On the whole we had a good time. Kimkkim had made good arrangements for the trip except for those noted above(. I would recommend Kimkim for for trip planning.

Hotel Reviews
Hotel Kokoro Mineral Hot Springs
La Fortuna

Our overnight tay in Kokoro resort was good. In the evening the hot springs bath was relaxing. The Kokoro staff was helpful. Would recommend this resort.

Authenticity & Character
Location
hotsprings but there was no coffee in the room.
Staff
Very courteous and helpful
Cleanliness & Comfort
Mar Inn Costa Rica
Monteverde Costa Rica

Good location. We were disappointmented the Mar-Inn hotel. They wanted us to put the used toilet paper after defecation in the trash can in the restroom instead of flushing down the toilet.

Authenticity & Character
Like any other motel
Location
Good location
Staff
Cleanliness & Comfort
We were disappointmented the Mar-Inn hotel. They wanted us to put the used toilet paper after defecation in the trash can in the restroom instead of flushing down the toilet.
Tabulia Tree
Manuel Antonio

All good. but no coffee in the room. There was coffee maker but no coffee powder.

Authenticity & Character
Location
too far from the beach. Had to take the bus everywhere
Staff
Very courteous.
Cleanliness & Comfort
Activity Reviews
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Guides were very helpful. Since we were slower than rest of the group, Melanie, was with us all the time while the rest of the group went much faster.
Transport
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde

Awesome experience if you are not scared of heights.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Excellent hike trhu the rainforest. Very educational. Adrian is an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings