Kimkim Trip Reviews for Costa Rica
Great Trip!
Costa Rica
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Mar 7 - Mar 17, 2024
I would have changed our lodging in La Fortuna (Las Colinas) if I... Read more
PURAAAA VIDAAAA
Costa Rica
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Aug 20 - Aug 30, 2023
Hi Orla,
It is good to hear from you after the trip we organized for you and Adam last year in our country.
We are delighted that you enjoyed your time in Costa Rica and we look forward to seeing you again soon exploring some other exotic areas in our country.
Best,
Randall
Really great trip, thank you.
Costa Rica
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Mar 9 - Mar 16, 2024
Hi Brad!
Thank you for such a thorough review. This helps us continuously improve and ensures that we give our travelers the best on each step of their trip.
I especially love that you enjoyed Ocotea; what a family business can become with hard work and lots of Pura Vida energy is impressive. We will make sure to pass down your comments next time we visit!
I hope we get to work together again in the future :)
Gill Review
Costa Rica
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Feb 26 - Mar 7, 2024
Thank you for taking the time to share your review!
We're sorry to hear that you were disappointed by the Roadbook delivery, good thing that you had all the specific info about the trip right after it was confirmed, way before your trip, and the latest update only included the reservation numbers.
We're so happy to know that you had a wonderful time exploring our beautiful country and we're sure that you were able to create beautiful lasting memories. That's truly what we strive for! 😊
A great PURA VIDA for you!
Phil
Our trip was amazing! Every guide and transpo...
Costa Rica
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Mar 2 - Mar 12, 2024
Thank you Bobbi for your honest review! I'm glad that you had a good time with your family and I will certainly take into account some of your feedback on the hotels and activities for future trips.
Sincerely
Holden Ketchum
Serendipity Adventures
This trip was wonderful!
Costa Rica
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Mar 2 - Mar 10, 2024
I'm so glad we were able to make a great engagement trip for you Samantha, how amazing that you had the sailing tour almost to yourselves!
I'm also glad that Mariano was so helpful, he's really amazing and I'm glad you enjoyed your experiences with him.
Holden
Serendipity Adventures
Everything was great. Bryan was most helpful....
Costa Rica
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Feb 22 - Mar 2, 2024
The drivers were all good, especially Alex who is a real gentleman. He was very helpful and very knowledgeable. The river tour was exceptional. I wish it had been longer. The hotels were great, especially the second one.
One thing that was not planned well was the day we drove from... Read more
We waited for a long time at the SJO airport ...
Costa Rica
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Mar 3 - Mar 8, 2024
Per itinerary, we had to bring our passports to Nacional Park Manuel Antonio but our guide said that we don't have to. Kimkim agency should note in the itinerary that plastic water bottles are not allowed inside the park. We had a reckless driver who drove us for Joni Read more
Hi Peter,
Thanks for leaving a review! It was great working with you to plan and organize your trip quickly the month before you travel :)
We'll use your feedback and make sure to highlight that kind of info in future itineraries. Sorry about the airport wait, but I'm happy to hear the rest of your trip was fantastic!
I agree the views from La Mariposa are some of the best! 🌊 Plumbing in Costa Rica is different than the standards in the USA; my apologies for not informing you earlier about that. I hope to see you again at Kimkim on a future trip! :)
Best,
Adam
Kim Kim (NO to a second chance)
Costa Rica
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Feb 11 - Feb 18, 2024
Once Sergio was no longer involved we were shuffled between, Charlotte, Nancy and Helen without any understanding of the role each of these persons had in finalizing our trip. We felt abandoned and frustrated when we tried to get answers to... Read more
I received your review, and I was sorry to read you are not satisfied with the process prior to your travels. At the same time, I am glad to know that in the end you had an enjoyable trip including all the elements offered during the sales process. It is heartwarming to know how much you appreciate our coworker Wilman. In the response to your daughter Miranda's review, I explained how we work as a team within the company and that it is normal that various people are involved in... Read more
Fantastic trip made effortless by kimkim
Costa Rica
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Feb 27 - Mar 4, 2024
Hello Beth,
Thanks for your excellent review!
I am so happy to know you had an amazing in my country with your kids. I will send your kind words to the guide who created a unique experience for you.
I will be waiting for your message to start planning your second adventure in the tropics!
Pura Vida,
Olman
Reliable, quality service
Costa Rica
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Feb 24 - Mar 1, 2024
We were so grateful to have KimKim support as we planned our first international trip with young kiddos. Gustavo answered all of our questions as we selected day trips and each of the drivers and tour providers were reliable, knowledgeable, and welcoming. We felt very taken care of!
Hi Chelsea!
I throughly enjoyed working with you!
Thank you so much for being a great traveler, and for your curiosity to explore Costa Rica with your family.
I wish you the best in your future adventures !
Randall did an amazing job tailoring our week...
Costa Rica
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Feb 23 - Mar 2, 2024
Hi Andrea,
Thank you so much for your review. We're happy that you're happy with the trip and watching the amazing pictures that you shared, I can see that Carl and Anna had a good time too :)
We're looking forward to your next visit to our country!
Regards and Pura Vida!
Randall
Trip was great. Our guide, Mariano, was a lo...
Costa Rica
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Feb 13 - Feb 21, 2024
Thank you Robert for your kind words, especially for your guides who put so much of themselves into the work they do. I'm glad that your trip went smoothly and as planned!
Self-Drive Adventure Exploring the Pacific Coast and Central Highlands - 21 Days
Costa Rica
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Feb 7 - Feb 27, 2024
Hello Garrit,
Thanks for your review.
I am thrilled to know you had a second amazing trip exploring more of this unique country!
Let's hope the time will allow us to work on the third adventure!
Pura Vida!
Olman
Amazing vacation to CostaRica!
Costa Rica
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Feb 24 - Mar 1, 2024
Hola Vishnu,
Pura Vida! A huge thank you for taking the time to share such a detailed review.
It brings me immense joy to know that we could contribute to making your anniversary celebration trip special. I'm delighted that you've completed your journey, enjoyed the activities, and now carry those beautiful memories with you.
Whenever you're ready for another adventure, Our team will be thrilled to craft the perfect trip plans for you.
You and your wife were truly special and polite travelers, and it was a pleasure designing your trip.
Sending warm regards from Costa Rica,
Priscila
Splendid
Costa Rica
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Feb 18 - Mar 1, 2024
The drivers and guides were all great.
We enjoyed our accommodations, except for Ocotea Hotel in Monteverde, which was mostly like a down scale suburban motel. It definitely was not up to KimKim luxury standards, though the food was good and people were nice. If we could have we would have moved to upscale Belmar... Read more
A fantastic time in Costa Rica!
Costa Rica
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Feb 19 - Feb 29, 2024
Hello Bill,
Your photos from Costa Rica are amazing! I'm thrilled to hear that you had a fantastic time celebrating your birthday. I enjoyed planning your itinerary, and it's great to see that everything paid off.
Pura Vida,
Olman
The trip was pretty good. I was expecting bet...
Costa Rica
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Feb 15 - Feb 21, 2024
The excursions were all nature driven, which is what we expected, forests, parks, waterfalls, hot springs (which we loved), a tram in the clouds, unfortunately it was pouring rain, windy and nasty that day. we went on walks to see animals, but they were not... Read more
Hola Ruth,
Firstly, thank you so much for taking the time to provide your valuable feedback. We appreciate it, and we use it to continually improve our services. Also, a big thank you for choosing us for your trip. We're thrilled to hear that you had a good time.
I'd like to apologize for the inconvenience regarding the air conditioning. Typically, some hotels in Monteverde don't offer it due to the temperatures. We're sorry if this made you feel uncomfortable.
Sending warm greetings from Costa Rica 🌺🌴
Just an average trip
Costa Rica
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Feb 20 - Feb 26, 2024
First the good :
all the bookings of my daily tours, cars and accommodations were in place. Had no problems anywhere .
We had one person from their contracting company which had one person available on what’s up sending us reminders and directions and we could occasionally get some recommendations. Not so good :
1. The overall experience , the accommodations, tours were just about an average . Nothing which kind of wow’d us.
2. went by... Read more
Wonderful Costa Rica!
Costa Rica
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Feb 17 - Feb 24, 2024
Phil, our specialist, was great. It was very easy to communicate with him, he made the trip perfect for us. He was very present and responsive even while we were traveling.
We loved everything, from the accommodations to the activities! Read more
Thank you so much for taking the time to share your experience! We're so happy to hear that you had such a fantastic time in my country. It's wonderful to know that you enjoyed everything, from the accommodations to the activities. I didn't know that much about the Guatil tour but now it's like I also want to do it myself and I recommend it all the time, thank you for that! 😀
We hope to welcome you back for another unforgettable adventure in the future! All the best,
Phil