Kimkim Trip Reviews for France

4.8
Based on 379 ratings
Read 379 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A very memorable trip - thank you Aline & Bastien
France | Jun 30 - Jul 7, 2024

Atul
Atul H.
Singapore | Reviewed on Jul 08, 2024
Aline and Bastien planned an amazing trip - they spent time understanding our needs, budgets and things we (my wife and me) wanted to do in Paris. Every small detail from hotel type and location to customized tours were well thought of. We enjoyed the entire week in Paris, thanks to the attention to details and planning done by the Aline/Bastien. They were also very reachable, always quick to respond and proactive. Thank you for a very memorable trip! Read more

Aline and Bastien planned an amazing trip - they spent time understanding our needs, budgets and things we (my wife and me) wanted to do in Paris. Every small detail from hotel type and location to customized tours were well thought of. We enjoyed the entire week in Paris, thanks to the attention to details and planning done by the Aline/Bastien. They were also very reachable, always quick to respond and proactive. Thank you for a very memorable trip!

Hotel Review
Terrass Hotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jul 08, 2024

Bonjour Atul,
Thanks a lot for your review! It’s been a pleasure
To organize your Paris discovering and romantic week with your wife!
As you mentioned we are always here for our traveler before, during and after the trip! We are happy that you are appreciated our work and commitment.
We are here next time you need us for your next trip to Europe!
Best
Bastien and Aline

Beauty and adventure in Paris and the South of France
France | Jun 19 - Jul 1, 2024

D
Diane H.
Champaign, IL | Reviewed on Jul 07, 2024
Our trip to Paris and the South of France was packed with beautiful sites and fun adventures. My favorites were the trip to Giverny to see Monet's garden, the e-bike tour through the Provence region with our excellent guide, Roman, and the day-trip to the Loire Valley to visit 3 castles. Read more

Our trip to Paris and the South of France was packed with beautiful sites and fun adventures. My favorites were the trip to Giverny to see Monet's garden, the e-bike tour through the Provence region with our excellent guide, Roman, and the day-trip to the Loire Valley to visit 3 castles.

Hotel Reviews
Marseille Penthouse
Marseille

Great outdoor spaces. Bright interior and beautiful views of the sea. Nice to have an elevator with private access to the apartment.

Authenticity & Character
Bright and clean. Nothing super fancy but comfortable furniture and beds.
Location
Park right across the road. Cafes and a small grocery store very close by.
Staff
Our host checked in on us almost daily and answered the few questions that I had. She definitely cared that we had a good stay.
Cleanliness & Comfort
Hotel Du Ministere
Paris

We were 4 people in a lofted room, with the king bed up a narrow set of stairs and the bathroom and sofa-bed on the lower level. The sofa bed was not very comfortable so we ended up putting the mattress on the floor. The air conditioning was not working properly, despite several phone calls to the front desk and a hotel clerk coming to try to adjust it. We slept with windows open and it was still warm in the room for most of the night. Finally, the carpet was wet outside the bathroom door when we first arrived, which the clerk said was due to the shower overflowing (from the previous occupants?).

Authenticity & Character
Loved the breakfast
Location
Close to restaurants
Staff
Staff was friendly and tried to remedy the problems we were experiencing
Cleanliness & Comfort
Air-conditioning fixed, 2 regular beds for 4 people rather than a sofa-bed, and fix the shower so floor outside bathroom would not be wet
Saint Martin 339 Apartment
Paris

Spacious and a great location. Comfortable beds. Wonderful covered terrace for dining al fresco. The only thing to note is the 5 flights of spiral stairs that are required to access the apartment. It was not a problem for us (we definitely got our exercise in each day) but is something to note for those with mobility issues.

Authenticity & Character
Covered terrace, wood floors and built-in storage areas
Location
Close to 2 metro stations, surrounded by cafes and right by a small grocery store
Staff
Cleanliness & Comfort
Comfortable beds
Activity Reviews
Visit of the Eiffel Tower and Seine river cruise
Visit of the Eiffel Tower and Seine river cruise
Paris
Quality of Experience
Guides, Drivers and Staff
N/A We got to this activity via the metro
Gourmet food tour in Saint-Germain-des-Prés
Gourmet food tour in Saint-Germain-des-Prés
Paris

Fannie was a knowledgeable and friendly guide. We enjoyed all the stops, especially the chocolates, jams and cheeses. Getting to pick our own dessert was also a treat.

Quality of Experience
Guides, Drivers and Staff
Friendly and knowledgeable
Visit of the Louvre museum
Visit of the Louvre museum
Paris
Quality of Experience
Day excursion by train to Giverny and visit of Monet’s Garden
Day excursion by train to Giverny and visit of Monet’s Garden
France

End of June is the ideal time to visit the gardens. So many flowers blooming!

Quality of Experience
Day Trip to Loire Valley Châteaux
Day Trip to Loire Valley Châteaux
Paris

It was a long day with a lot packed in, but very fun to see all 3 castles. Each one was special and unique in its own right. The architecture and the gardens, along with the history of the region and each castle was interesting and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Philip was full of information and gave us some good stories and insights on the history of each place we visited.
Transport
Van was comfortable and it was nice that the group was small. It was nice that we stopped at a nice gas station with a bakery on the way.
Visit of City of Popes and Pont d'Avignon
Visit of City of Popes and Pont d'Avignon
France
Quality of Experience
Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France

Huge place. The inside is impressive but the gardens need equal time to explore.

Quality of Experience
Guided E-bike tour of Luberon
Guided E-bike tour of Luberon
France

Amazing scenery and fun adventure! Romain was an excellent guide that showed us all around the region - from lavender fields and other agricultural areas to villages and beautiful architectural structures. He tailored the day to our interests, which was a fantastic way to explore. From coffee and pastries in one village to exploring the countryside to eating lunch while overlooking the beautiful valley, we loved every minute of it! This was our group's favorite thing we did in our 2 weeks in France.

Quality of Experience
Having the day tailored to what we wanted to see was amazing. Loved the lavender fields as well as all the small villages
Guides, Drivers and Staff
Our guide, Romain really made the day fun and interesting
Transport
E-bikes are fun and easy to ride
Visit of Carrières de Lumière & free time in Les Baux de Provence
Visit of Carrières de Lumière & free time in Les Baux de Provence
France

We enjoyed walking around the village, eating and shopping.

Quality of Experience
Transport
Overall, having a rental car is a burden for those not used to driving in France. We needed a larger car to accommodate our luggage and this was difficult to maneuver in the narrow streets and parking areas.
Full day kayaking in Marseille's Calanques
Full day kayaking in Marseille's Calanques
France

The kayaking experience was definitely only for the super-adventurous. It was more of a kayaking lesson, complete with how to load/unload the kayaks from the trailer, carry the kayaks down a flight of stairs to the water, how to skirt yourself into the kayak and also proper paddling techniques. Our guide tried very hard to instruct us and encourage us to be calm in the choppy water. We did get to spend an hour or so on a beach area eating lunch and that was fun and relaxing, but by the time we were headed our onto the water again, it was even windier and so our guide agreed we should head back. Overall, it was a bit more work than what we 4 women had anticipated.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of The Catacombs of Paris
Visit of The Catacombs of Paris
Paris

Interesting to learn the history of the catacombs

Quality of Experience
Mediterranean cooking class
Mediterranean cooking class
Marseille

Fun to see where the ingredients come from. The group was a fun mix of people and we all learned a bit about cooking this special dish that originated in Marseille

Quality of Experience
Food
Appetizers and bread were great. Some in our group were not big fans of fish, so that made the main dish unsatisfying. Fresh fruit salad was excellent.
Guides, Drivers and Staff
Half-day private cruise in Frioul archipelago
Half-day private cruise in Frioul archipelago
Marseille

Unfortunately it was a windy and cloudy day so the water was very rough getting out and especially coming back into the marina. We loved our guide, however, and we were confident in Marie’s abilities to safely get us around. She was great at telling us the history of the area and talking about the structures we were seeing. We got to snorkel while out in one of the calmer areas so that was a highlight.

Quality of Experience
Guides, Drivers and Staff
Great guide/captain. She was thoughtful in giving us rain jackets to wear to protect us from the sea spray.
Transport
Can't do anything about the weather, but Marie did well in maneuvering the boat even in less than ideal conditions
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 09, 2024

Dear Diane, Naomi, Johanna and Sarah

I'm delighted that you had a pleasant stay. However, I note your negative feedback regarding the hotel in Paris and apologize that it did not meet your expectations; I will be contacting them.
As for kayaking, I understand the difficulty and challenge it can present, especially against the wind and possibly with rough seas.
For my part, it was a true pleasure to organize this trip. France still has so much to offer, so please visit us again!
I wish you all the best,
Audrey

Aline and Bastion planned an amazing trip to France
France | May 16 - May 28, 2024

katherine
katherine k.
Ashburn, VA | Reviewed on Jul 05, 2024
Aline and Bastion planned an amazing trip to France for me, my son and daugher-in-law, 3grandchildren ages 10, 8 and 4 and my daughter. We visited Paris, Normandy, Aix and Marseilles, traveling by train. Everything was planned out and went as smooth as silk - no unexpected surprises, even with 3 children! The places that we stayed in each location were perfect for our family, all of our train travel was arranged, and the tour guides that were arranged for us for Normandy, the Louvre and... Read more

Aline and Bastion planned an amazing trip to France for me, my son and daugher-in-law, 3grandchildren ages 10, 8 and 4 and my daughter. We visited Paris, Normandy, Aix and Marseilles, traveling by train. Everything was planned out and went as smooth as silk - no unexpected surprises, even with 3 children! The places that we stayed in each location were perfect for our family, all of our train travel was arranged, and the tour guides that were arranged for us for Normandy, the Louvre and Versailles were great with the children, as well as the adults. Restaurant recommendations were great and took into consideration that we were traveling with children. Bastion was in touch with us almost everyday checking to see that everything was going smoothly and he answered each question promptly, I highly recommend both Aline and Bastion for France and will definitely use them again for future travels!

Hotel Review
« Travel to the Old Time » - Notre Dame - 3BDR/ AC
Paris

This was a great place, with plenty of room for our group of 4 adults and 3 children - ages 10, 8 and 4. It was very clean and had all we needed in a galley style kitchen. Also it was quite beautiful with the many stone walls. We felt very secure and it is in a great location with restaurants, grocery, pharmacy and markets all very close. Would definitley stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
American D-Day Experience - Full Day Private Tour
American D-Day Experience - Full Day Private Tour
Bayeux

Jonathan was a wonderful tour guide for our family trip. He was great with the adults as well as the children, making our trip to Normandy and Mont St Michel both interesting and fun for everyone. He selected great places for us to eat and was very knowlegeable about the history of both places He presented the information in a way to was wat interesting to young and old.

Quality of Experience
Guides, Drivers and Staff
Transport
Treasure Hunt at the Louvre (Private/3Hours)
Treasure Hunt at the Louvre (Private/3Hours)
Paris

Thank you Aline and Bastion for lining up Alexandra of Family Focus while we were visiting Paris! Our tour of the Louvre and Versailles with Alexandra of Family Focus Tours was one of the highlights of our recent trip to France. My grandchildren (10, 8 and 4) immediately felt right at home with her. She expertly manuevered us through the crowds to the front of display and presented the most interesting historical information. We all learned so much. Also she added so many extra touches to entertain the children ( work and coloring books, treasure hunt, etc) - they were completely engaged throughout both tours. And there were extras for the adults also, as we all peformed a dance in the ballroom at Versailles, despite the crowds! I highly recommend her!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jul 08, 2024

Dear Katherine,
Thanks a lot for your great family review! We want to thank you! You and your family were amazing with us! We truly appreciated our time with you and you’ve been amazing traveler to us!
We are very proud that you loved every aspect of your trip including guides, hotels, our creativity and flexibility.
We are trying our best to adapt our tailor made trips to every family and traveler profile!
Thanks again!
Aline and Bastien

Another great trip with KimKim!
France | Jun 23 - Jul 1, 2024

Megan
Megan H.
Ashburn, VA | Reviewed on Jul 04, 2024
We have again had a great experience working with KimKim. Sebastian was very responsive to adapting his plan to match our needs and interests. The Olive Farm tour was absolutely terrific, and we also thoroughly enjoyed the Albi Food Tour. Nastia does an outstanding job of making it fun and interesting. The car rental experience was smooth, and the we loved both of the hotels that Sebastian booked for us. Read more

We have again had a great experience working with KimKim. Sebastian was very responsive to adapting his plan to match our needs and interests. The Olive Farm tour was absolutely terrific, and we also thoroughly enjoyed the Albi Food Tour. Nastia does an outstanding job of making it fun and interesting. The car rental experience was smooth, and the we loved both of the hotels that Sebastian booked for us.

Hotel Reviews
Grand Plaza Hotel
Andorra la Vella

This is a lovely 5 star hotel. The staff was terrific. The breakfast was lovely and delicious. The room was comfortable and very well appointed. I highly recommend this hotel and wish I could have stayed longer.

Authenticity & Character
Really cool art in the hotel!
Location
We were within 20 minutes walk of everything we wanted to see and do. Great location.
Staff
Kind, helpful, responsive -- they made us feel comfortable and welcome.
Cleanliness & Comfort
Everything was perfect!
Hotel Alchimy
ALBI

Our room was large, gorgeous, and comfortable. I never wanted to leave! It is such a treat for the eye as well as comfortable and luxurious. I had the best meal of metric in their dining room. Exquisite! We would return to this hotel in a heartbeat.

Authenticity & Character
So beautifully decorated, so cool, a fantastic experience!
Location
In the old part of the city and walkable within 5-10 minutes of all the sights.
Staff
Everyone was kind and friendly.
Cleanliness & Comfort
It was beautifully maintained.
Activity Reviews
Guided visit of an olive grove and mill estate with olive oil tasting
Guided visit of an olive grove and mill estate with olive oil tasting
Albi

We liked everything about this experience -- our guide was informative and friendly. We learned about the farm, about growing olives, we walked the fields. It was so neat. Then we had a tasting of olive oils and olive products. The owner came to meet us and gave us an extra gift. We were treated so well. What a delightful experience!

Quality of Experience
We learned so much, got to spend time in the beautiful outdoors, tasted delicious products, and met lovely people.
Guides, Drivers and Staff
Our guide was able to answer all our questions and taught us so much. She was fantastic.
Albi Food Tour
Albi Food Tour
Albi

This was so much fun! We got a walking tour of Albi along with three food stops. The first was a fabulous patisserie where the baker puts mystery ingredients inside of pastries and you get to guess what they are. We got three different delicious pastries there, plus a drink, all while sitting with a lovely view of the river and the old town. After walking by the cathedral and visiting the cloister, we stopped at a confectioner's shop and got to have delicious macarons. Our final stop was so cool - a rooftop restaurant (the highest in Albi) with a view of the city to enjoy while having a glass of wine or cocktail and sharing an enormous charcuterie board with three cheeses, pate, many meats, peppers, pickles, and lovely crusty bread. It was a lovely capstone to a terrace experience.

Quality of Experience
Amazing food at special places we wouldn't have found on our own.
Guides, Drivers and Staff
Nastia is a 5-star guide!!
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jul 09, 2024

Hi Megan,

Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you to tailor the trip to your preferences. I'm glad you enjoyed the Olive Farm tour and the Albi Food Tour – Nastia truly does make it special. It's great to know that the car rental and hotel arrangements met your expectations as well.

Looking forward to helping you plan your next adventure!

Best regards,
Sebastian

Rashi was our contact for our trip. The trip ...
France | Jun 19 - Jun 28, 2024

S
Susan B.
Chicago, IL | Reviewed on Jul 04, 2024
Rashi was our contact for our trip. The trip went quite smoothly except on parts where she suggested we take buses. They didn't alway run as she indicated and in a few towns it was really hard to find the bus station. The road book should have included a map to the bus stations. Our accommodations were wonderful and the baggage transfer was flawless.
The roadbook was confusing at times when trying to follow the alternative routes. The GPS was excellent.
Read more

Rashi was our contact for our trip. The trip went quite smoothly except on parts where she suggested we take buses. They didn't alway run as she indicated and in a few towns it was really hard to find the bus station. The road book should have included a map to the bus stations. Our accommodations were wonderful and the baggage transfer was flawless.
The roadbook was confusing at times when trying to follow the alternative routes. The GPS was excellent.

Activity Review
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Champex
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Thomas Bringuy

Family Trip to Europe was a success!
France | Jun 17 - Jun 26, 2024

J
Jessica M.
Austin, TX | Reviewed on Jul 02, 2024

When we started planning our trip, we knew we wanted to visit two countries: France and Switzerland. Navigating between the two was too overwhelming to plan. There were four of us, including 4 kids, and everyone had different ideas about what they wanted to see. The tours and experiences we had through KimKim really took our trip to another level. Our rep, Mathilde, was so patient and kind. It was a fantastic experience!

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 03, 2024

Bonjour Jessica,
Merci beaucoup for your fantastic review! It was a real pleasure to organize your family trip to France and Switzerland and I'm so happy to read you had a great time. I hope you arrived home safely and with a lot of new memories in mind :)
I wish you all the best in your future travels,
Mathilde

In dinard the hotel had zero parking we usual...
France | Jun 17 - Jun 28, 2024

K
Keith K.
Dallas, TX | Reviewed on Jul 01, 2024

In dinard the hotel had zero parking we usually parked about 6 or 7 blocks away. The guides were awesome.
People need to be aware very little cell service. Makes it difficult to use google maps to travel. communication was nice most new a little English. A list of nice restaurants in areas where we are staying with the times they are open would be great. a lot are closed midday and during the week. Really loved your choices of places to see!

Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jul 04, 2024

Thank you for this brief review .
I was very surprised to read that Royal Emeraude Hotel in Dinard has no parking because they do have their own private parking ! ( May be with a limited capacity ?)
We had sent you Apps to help you finding restaurants every where.

The most important is that you had a wonderful trip and "awesome guides".
Thank you for choosing us !
All the best
Nathalie

Wonderful France Trip to France 🇫🇷 for my husband and I
France | Jun 10 - Jun 22, 2024

Lynn
Lynn M.
Ashburn, VA | Reviewed on Jun 26, 2024
I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in.... Read more

I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in. The hotels were also the boutique hotels we prefer. She also got us from point A to B with good timing and clear instructions. Thank you Valentine!

We enjoyed the many tours we had in France. Our tour guides were all great! Celine’s tour of Montmarte was one of our 1st tours. Her knowledge of the area is impressive. She was very patient with us as we navigated some traffic and weather issues. We especially enjoyed our Versailles bike tour with Michael ( his passion for history shows , we learned a lot) , recommend this full day tour! A great way to see most of Versailles. A special shout out to Sebastian on our Gourmet stopovers tour in Marseille. We had so much fun learning about the food, wine, chocolates, soaps, olive oils there. We did not want the tour to end. We also enjoyed our cooking class in Nice. We have new techniques and recipes to take home with us.

Hotel Reviews
Hôtel Des Grands Hommes
Paris

Beautiful room, clean. Nice breakfast area downstairs. Nice location in the Latin Quarter. Good service!

Authenticity & Character
Beautiful decoration
Location
Staff
Someone at the desk 24/7 , friendly, helpful
Cleanliness & Comfort
Les Ormes (Bed & Breakfast)
Saint Rémy de Provence

G

Authenticity & Character
Upstairs over a bakery/restaurant, very clean, newly remodeled room, large bathroom.
Location
Central St Remy location, parking a little tricky but manageable
Staff
Not really a breakfast- one day so busy, we ended up somewhere else. Another day just bread, service lacking
Cleanliness & Comfort
Very clean . Double vanity in room
Hotel Particulier Le 28
Aix en Provence

Beautiful hotel, great customer service.

Authenticity & Character
Beautiful art, has a cool vibe combined with a classic mansion. Charming courtyard for breakfast
Location
Staff
Lovely breakfast, wonderful servers. Helpful at check-in , accomadated laundry request.
Cleanliness & Comfort
Mattress ( a bit worn) towels ( dingy ,thin) can use improvement
Les Terrasses d'Eze 4*
Eze

Gorgeous view! Accommodating staff, amazing restaurant

Authenticity & Character
Location
Good location to drive to Nice, Monaco
Staff
All very attentive .
Cleanliness & Comfort
4* Hilton Paris Charles de Gaulle Airport
Tremblay-en-France

A very nice airport hotel, good breakfast

Authenticity & Character
Location
Great location. Recommend to give clients notice it is a bit of a walk from terminal 2 to 3 with heavy bags.. , doable but a little far. once to terminal 3, Hôtel directly outside, 3 min walk.
Staff
Cleanliness & Comfort
Activity Reviews
Gourmet stopovers in Marseille
Gourmet stopovers in Marseille
France
Paris Dinner Cruise
Paris Dinner Cruise
Paris
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris
Montmartre Artistic & Picturesque Life (private/2hours)
Montmartre Artistic & Picturesque Life (private/2hours)
Paris
Lavender afternoon tour
Lavender afternoon tour
Aix-en-Provence
Latin Quarter Gourmet Tour
Latin Quarter Gourmet Tour
Paris
Versailles Bike Tour
Versailles Bike Tour
France
Baux de Provence Castle & Quarries  of Lights (Combined ticket)
Baux de Provence Castle & Quarries of Lights (Combined ticket)
France
Half-day Calanques tour from Marseille
Half-day Calanques tour from Marseille
France

Beautiful area , we had a VERY windy day. Water is cold, but there are wetsuits available Choppy boat ride . Our boat captain, Mike was great. He did have necessary rain jackets to provide us from the spray of the waves.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 02, 2024

Hello Lynn,
Thank you so much for your detailed review! Your feedbacks are very important to us in order to improve our services.
We hope you had a great time and cameback home with a lot of souvenirs in mind!
It was very exciting to organize your beautiful anniversary trip,
See you soon in Europe,
Valentine

Above & beyond...highly recommend!
France | Jun 12 - Jun 25, 2024

Alyssa
Alyssa T.
Chicago, IL | Reviewed on Jun 26, 2024
The planning & support services provided by Aline & Bastien was above & beyond what I expected when I first signed up for the KmKim service. Aline & Bastien were instrumental in planning an engaging and fun trip for our family. They kindly answered our endless questions and made adjustments to fine-tune the trip to meet our needs. The tour guide they arranged for us in Normandy was fantastic and reliable. All hotel and rental car reservations were seamlessly integrated into our trip and we... Read more

The planning & support services provided by Aline & Bastien was above & beyond what I expected when I first signed up for the KmKim service. Aline & Bastien were instrumental in planning an engaging and fun trip for our family. They kindly answered our endless questions and made adjustments to fine-tune the trip to meet our needs. The tour guide they arranged for us in Normandy was fantastic and reliable. All hotel and rental car reservations were seamlessly integrated into our trip and we had no issues with any arrangements. They provided helpful & accurate recommendations for other activities like bike rentals, too. I highly recommend KimKim and Aline and Bastien!

Hotel Review
Hotel Le Clos d'Amboise
Amboise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
American D-Day Experience - Full Day Private Tour
American D-Day Experience - Full Day Private Tour
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
From Bayeux to Mont Saint Michel Village & Abbey tour (Small Group/8Hours)
From Bayeux to Mont Saint Michel Village & Abbey tour (Small Group/8Hours)
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 27, 2024

Dear Alyssa & Robert,
Thanks a lot for your excellent review!
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this Europe trip for you :)
Have a safe flight back! and don't hesitate to join us on your next trip to Europe!
Best
Aline

The lavender fields with private driver who w...
France | Jun 14 - Jun 19, 2024

Kelly
Kelly M.
Sarasota, FL | Reviewed on Jun 26, 2024
The lavender fields with private driver who was familiar with area was the highlight of my trip. Nathalie gave us lovely shopping time and was most gracious with our every whim. Nick was very knowledgeable about wines and shared a lively day with him in Sancerre and Pouilly. Hotels were big improvement from previous trips. Only negative was that taxis were a precious commodity at Famille Bourgeois. Managed with help. Read more

The lavender fields with private driver who was familiar with area was the highlight of my trip. Nathalie gave us lovely shopping time and was most gracious with our every whim. Nick was very knowledgeable about wines and shared a lively day with him in Sancerre and Pouilly. Hotels were big improvement from previous trips. Only negative was that taxis were a precious commodity at Famille Bourgeois. Managed with help.

Hotel Reviews
Hôtel Restaurant Famille Bourgeois
Chavignol Sancerre

Charming authentic French hotel with good food. The only negative was getting taxis to go anywhere. Only near it’s own winery so this was difficult

Authenticity & Character
Charming. Made huge efforts to speak English with us.
Location
Available taxis during high season
Staff
Friendly. See above comment
Cleanliness & Comfort
Authentic. No safe. Good bed and clean.
Le Clos de la Glycine
Roussillon

Wonderful view from atop the ocre hills. Charming village. Exceptional restaurant with view and food. Aperol was fabulous but the bar is only for the restaurant not hotel.

Authenticity & Character
Patio with a view
Location
See above
Staff
Awesome just short staffed.
Cleanliness & Comfort
Charming suite
Boutique Hotel Cezanne
Aix-en-Provence

Felt like back in America with more modern feel in the city.

Authenticity & Character
You lose some character but you get comfort. Only negative was toilet across the room for the sink.
Location
Walked to restaurant and shopping
Staff
Friendly and informative
Cleanliness & Comfort
Clean
Activity Reviews
Sancerre Wine Tour (Private/8Hours)
Sancerre Wine Tour (Private/8Hours)
Chavignol

Very knowledgeable guide, Nick. Enjoyed his expertise and his company. Showed us new wines.

Quality of Experience
Good variety of wines and interesting conversations
Guides, Drivers and Staff
See above
Transport
Guide had Mercedes van. Taxis. Stresssful but they did show up when they were supposed to be there
Lavender Full Day ! (Private/8Hours)
Lavender Full Day ! (Private/8Hours)
France

Enjoyed Nathalie and her tour of st Remy and searching of fields for us.

Quality of Experience
Loved shopping in st Remy and local markets.
Guides, Drivers and Staff
Kudos Nathalie.
Transport
Being dropped right at front doors and being picked up promptly is nice.
To the villages of the Luberon tour (Private/8Hours)
To the villages of the Luberon tour (Private/8Hours)
Aix-en-Provence

Enjoyed driving from village to village. Got to see a lot of countryside and she is very knowledgeable of the area.

Quality of Experience
See above
Guides, Drivers and Staff
Repeating but Nathalie was with us for 2 days. Awesome
Transport
Clean Mercedes van
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jul 02, 2024

Hi Kelly,
Thank you for choosing us, we are happy of your excellent review!
We are glad that you appreciated our guide selection for you!
Do not hesitate to reach us for your next trip to France, Switzerland, Germany or Italy!
Aline & the whole team at Love Europe by Serenji Travel

Provence and Sancerre in style
France | Jun 14 - Jun 19, 2024

Lori
Lori I.
Sarasota, FL | Reviewed on Jun 26, 2024
Nathalie and Emil were exceptional in showing us the full range of what Provence has to offer. Nicholas knew the wines and vineyards in Sancerre which met our goals for winetasting. The itinerary was very confusing to follow unlike the usual kimkim format. The train system was a complete mystery and many mistakes were made trying to find trains, stations, cars and seats. Read more

Nathalie and Emil were exceptional in showing us the full range of what Provence has to offer. Nicholas knew the wines and vineyards in Sancerre which met our goals for winetasting. The itinerary was very confusing to follow unlike the usual kimkim format. The train system was a complete mystery and many mistakes were made trying to find trains, stations, cars and seats.

Hotel Reviews
Hôtel Restaurant Famille Bourgeois
Chavignol Sancerre

This was the best hotel in the area but was minimalist in the rooms. Staff was friendly and accommodating. Hotel was 2 miles from town with taxis impossible to arrange and extremely expensive ($20 each way). Meals were delicious. The famous wine maker Henri Bourgeois also owns this hotel.

Authenticity & Character
Original family based hotel
Location
Hotel in Sancerre center of town for more dining options and eliminate high taxi costs.
Staff
Cleanliness & Comfort
Le Clos de la Glycine
Roussillon

New owner in 2024. Hotel is now called Omma. Breathtaking views from all parts of the hotel.

Authenticity & Character
Very stylish decorating
Location
On top of ochre mountains
Staff
Superb service and friendliness.
Cleanliness & Comfort
Beautiful rooms. Spacious. Terrace was large and comfortable to enjoy the view of the valley.
Boutique Hotel Cezanne
Aix-en-Provence

Modern hotel in great location. Very accommodating staff.

Authenticity & Character
Location
A few blocks from main tourist and shopping areas. Clean safe streets.
Staff
Cleanliness & Comfort
Activity Reviews
Sancerre Wine Tour (Private/8Hours)
Sancerre Wine Tour (Private/8Hours)
Chavignol

This private guided tour took us to exactly where we wanted to learn about and sample Sancerre wines.

Quality of Experience
Guides, Drivers and Staff
Transport
Lavender Full Day ! (Private/8Hours)
Lavender Full Day ! (Private/8Hours)
France

Nathalie Smith is an extraordinary guide who knows Provence very well and offers a buffet of ideas to fill your day. Absolutely ask for her.

Quality of Experience
Guides, Drivers and Staff
Transport
To the villages of the Luberon tour (Private/8Hours)
To the villages of the Luberon tour (Private/8Hours)
Aix-en-Provence

Nathalie Smith took us to a variety of towns, markets, historic villages and amazing sights. Be sure to visit Rousillon as part of this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 27, 2024

Hi Lori,
Thank you for choosing us, we are happy of your excellent review!
We are glad that you appreciated our guide selection for you!
As you mentioned train between Paris-Sancerre-Roussillon are quite an adventure but you made it!
sincerely, do take care and stay in touch!
Do not hesitate to reach us for your next trip to France, Switzerland, Germany or Italy!
Aline & the whole team at Serenji Travel

Fabulous France!
France | Jun 11 - Jun 19, 2024

R
Robyn C.
Johnstown, PA | Reviewed on Jun 24, 2024
Sebastian was easy to work with and adjusted our schedule as needed. He responded while on our trip when we had an issue with a canceled flight and delayed pick up. I would advise anyone booking with Kimkim to be VERY specific about what you want to do and the type and location of the hotels you want to stay in. We had one hotel in an area that we never would have picked ourselves, everywhere else we stayed was lovely. Once you arrive you can't cancel plans for a refund so the planning... Read more

Sebastian was easy to work with and adjusted our schedule as needed. He responded while on our trip when we had an issue with a canceled flight and delayed pick up. I would advise anyone booking with Kimkim to be VERY specific about what you want to do and the type and location of the hotels you want to stay in. We had one hotel in an area that we never would have picked ourselves, everywhere else we stayed was lovely. Once you arrive you can't cancel plans for a refund so the planning process is critical and Sebastian was very patient and diligent during the planning process.

Hotel Reviews
Hotel Villa Victoria
Nice
Authenticity & Character
Lovely garden in the back. Quiet location.
Location
Staff
Front desk staff was very helpful and they were super friendly
Cleanliness & Comfort
Comfortable beds
Maisons du Monde Hôtel Marseille Vieux Port
Marseille

The breakfast was great and the staff very helpful but the location is at the busiest and loudest part of the port and we had people sleeping outside of the entrance during our stay which made it difficult to get in and out of the hotel.

Authenticity & Character
Very nice lobby and dining area
Location
Staff
Super friendly, especially the breakfast staff
Cleanliness & Comfort
Cleanliness was very good, comfort was okay
Activity Reviews
Paris Dinner Cruise
Paris Dinner Cruise
Paris

Excellent dinner, superb wait staff and the singer was fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-day excursion to Monaco, Monte-Carlo & Eze
Full-day excursion to Monaco, Monte-Carlo & Eze
France
Quality of Experience
Guides, Drivers and Staff
Our tour guide was awesome!
Transport
Cruise &  Swim in the Calanques National Park and its crystal clear water
Cruise & Swim in the Calanques National Park and its crystal clear water
Marseille

We had a very poor day weather wise and really the trip should have been canceled , but it wasn't so we had to go or lose our money.

Quality of Experience
Every stop looked the same, could have done 2 stops and been done
Guides, Drivers and Staff
Our guide was very friendly
Transport
Crowded boat
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 26, 2024
Hi Robyn, how are you?
Thank you so much for your feedback! I'm glad to hear that we were able to assist you promptly during your trip, especially with the challenges of a canceled flight and delayed pickup. Your advice to be specific about your preferences is very valuable and will certainly help future travelers.
Regarding the hotel in the area you wouldn’t have picked, I apologize for any inconvenience it caused. Your insights are essential for us to improve our service, and we’ll make... Read more

Hi Robyn, how are you?
Thank you so much for your feedback! I'm glad to hear that we were able to assist you promptly during your trip, especially with the challenges of a canceled flight and delayed pickup. Your advice to be specific about your preferences is very valuable and will certainly help future travelers.

Regarding the hotel in the area you wouldn’t have picked, I apologize for any inconvenience it caused. Your insights are essential for us to improve our service, and we’ll make sure to be even more attentive to such details in the future.

I'm delighted that you enjoyed the rest of your accommodations and had a great overall experience. We look forward to helping you plan your next adventure with even greater precision. Safe travels and thank you for choosing us!

Perfect Trip through France
France | Jun 13 - Jun 23, 2024

R
Richard L.
Mesa, AZ | Reviewed on Jun 24, 2024
Our ten day trip was absolutely marvelous. From the hotels that were chosen to the tours that were booked we had every we could ever want and more. Lyon was magical and the food delicious. Annecy was an unexpected gem with an abundance of outdoor activities only topped by our four days in Chamonix. We have never been to a more well appointed hotel as the Heliopic. It was absolutely perfect for us and our daughter. Read more

Our ten day trip was absolutely marvelous. From the hotels that were chosen to the tours that were booked we had every we could ever want and more. Lyon was magical and the food delicious. Annecy was an unexpected gem with an abundance of outdoor activities only topped by our four days in Chamonix. We have never been to a more well appointed hotel as the Heliopic. It was absolutely perfect for us and our daughter.

Hotel Reviews
Hotel de l'Abbaye
Lyon

A charming boutique hotel. It was well situated and quiet. The staff was accommodating and friendly if not always present.

Authenticity & Character
Beautiful hotel and area.
Location
Quite area just a five to ten minute walk from any tourist area.
Staff
Very helpful with good advice on area. Sometimes the front desk was unmanned even during the day.
Cleanliness & Comfort
Splendid Hotel Lac d'Annecy - Handwritten Collection
Annecy
Authenticity & Character
We liked the mid entity modern styling
Location
Right on the lake and in the center of town. Perfect location.
Staff
Everything we ever needed was always taken care of.
Cleanliness & Comfort
Heliopic Spa & Hotel
Chamonix

This was the nicest hotel I have ever stayed at.

Authenticity & Character
Location
Right next to the top attraction in Chamonix
Staff
Cleanliness & Comfort
Activity Reviews
Annecy Lake Cruise
Annecy Lake Cruise
Annecy
Quality of Experience
Guides, Drivers and Staff
Transport
Lyon Food Tour
Lyon Food Tour
Lyon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Radia Tehitahe

Memories for a lifetime
France | Jun 7 - Jun 17, 2024

K
Kirby F.
Newark, NJ | Reviewed on Jun 24, 2024
Thanks to Lucie for putting together a memorable trip to the Loire region and Bretagne. The chateau she found for us, Domaine de La Tortinière, was remarkable. She arranged breathtaking tours and a full-day of interesting history from the D-Day invasion of Normandy. We really enjoyed our guide, Clementine, whose local knowledge was great to experience. Read more

Thanks to Lucie for putting together a memorable trip to the Loire region and Bretagne. The chateau she found for us, Domaine de La Tortinière, was remarkable. She arranged breathtaking tours and a full-day of interesting history from the D-Day invasion of Normandy. We really enjoyed our guide, Clementine, whose local knowledge was great to experience.

Hotel Reviews
Hôtel Beaufort
Saint-Malo

This hotel was breathtaking. Being on the water with such a dramatic view was incredible. We enjoyed a fantastic dinner at a local restaurant recommended by Lucie, which featured amazing fresh seafood and a stunning sunset. The next day, even though it was rainy, the views were dramatic and beautiful.

Hotel Collège de France 3*

Smaller hotel with a really historical feel. Fantastic staff who were always helpful finding restaurants, transportation, etc. We loved the location in the heart of the 5th Arrondissement, near the Pantheon.

Authenticity & Character
Location
Staff
Very friendly and good English.
Cleanliness & Comfort
Activity Reviews
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

I was really looking forward to going up to the top of the Eiffel Tower, but due to some crazy traffic (thanks to President Biden's visit), we missed our appointment. Despite not making it to the summit, we still enjoyed our time at the Eiffel Tower and took some great pictures.

Chambord Castle
Chambord Castle
France

Chambord Castle was one of the highlights of our trip. It was lovely to see and really stood out among the chateaus we visited.

Vouvray wine discovery tour
Vouvray wine discovery tour
France

The wine discovery tour in Vouvray was fantastic. We learned about biodynamic wines, which was fascinating. It was a great day overall.

Rodin museum
Rodin museum
Paris

The Rodin Museum was part of a perfect day. We got to see different aspects of France, and the museum itself was a wonderful experience. We really enjoyed it.

Tour of D-Day Sites
Tour of D-Day Sites
France

We had a private guide named Clementine who was outstanding. She brought the history of the Normandy invasions to life and adjusted the tour magnificently to our interests. By the end of the day, we had a comprehensive understanding of the event

Discovery of the Machines de l'île
Discovery of the Machines de l'île
Nantes

This was such a unique and fantastic experience! The mechanized animals, including a giant elephant you can ride, were incredible. It felt like stepping into a Studio Ghibli movie, filled with imagination and creativity. Plus, the hotel was conveniently located, which made for an enjoyable evening.

Adventure aboard an authentic sidecar to uncover Paris
Adventure aboard an authentic sidecar to uncover Paris
Paris

The sidecar tour was an unexpected delight! It was a recommendation from Lucie, and my family absolutely loved it. It gave us a unique perspective of Paris, almost like we were pedestrians exploring the city. The kids, who are in college, found it especially helpful to understand the city's geography before we walked around the next day.

Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Jun 24, 2024

Thank you so much Kirby for your review. I am so happy that this was a memorable trip for the whole family and that you enjoyed the Loire Valley, Brittany and Normandy.
Thanks for sharing your feedback on the hotels and the tours. This is of great help for us to keep improving our services.
I wish you the best.
Lucie

Our Second Awesome Trip Thru France via KimKim and Tomorrow Travel
France | Jun 8 - Jun 21, 2024

Charles
Charles H.
Atlanta, GA | Reviewed on Jun 22, 2024
Our second journey with KimKim, and specifically the remarkable travel agency Mobee Travel / Tomorrow Travel, to explore France was an absolute delight. Amandine expertly curated various itineraries for our return trip, meticulously booking everything and providing us with detailed vouchers, daily itineraries, and travel guides for each event, destination, and hotel. The standout feature of our experience was the unwavering support from Amandine and her colleague Valentine throughout our... Read more

Our second journey with KimKim, and specifically the remarkable travel agency Mobee Travel / Tomorrow Travel, to explore France was an absolute delight.

Amandine expertly curated various itineraries for our return trip, meticulously booking everything and providing us with detailed vouchers, daily itineraries, and travel guides for each event, destination, and hotel. The standout feature of our experience was the unwavering support from Amandine and her colleague Valentine throughout our trip. For instance, during a strike at the Musee d’Orsay, they promptly informed us and swiftly rescheduled our private tour around the disruption. When we arrived at the museum, we bypassed the long lines of uninformed visitors, thanks to Valentine, and our guide was there to ensure we were among the first to enter when the doors opened. This level of service exemplified the seamless nature of our trip.

Every detail of our journey was flawlessly executed. Our private drivers were punctual and flexible, all vouchers worked seamlessly, and our first-class seat assignments on the high-speed train were perfectly convenient. The tours were led by guides who spoke excellent English and were personable, knowledgeable, and friendly.

Amandine and Valentine eliminated the stress of planning a two-week adventure through Paris, Bordeaux, and back to Paris. We never had to worry, knowing they were always accessible via the KimKim app or a phone call. Their dedication and attention to detail made our trip to France unforgettable.

Hotel Reviews
5* Hotel Napoleon Paris
Paris

This was our second stay at the Hotel Napoleon and it was exactly the same top experience we remembered from 2022 (we even remembered some of the same staff). The hotel is exquisitely decorated in gorgeous traditional classical French finishes and furniture. No detail was spared anywhere. The breakfast was always wonderful and the woman who works there (I wish we could remember her name) was a delight every single morning when she served us delicious cappuccino coffees and individual orders of poached eggs. She also acted as an informal concierge and provided us an excellent restaurant for lunch and a top chocolatier to pick up gifts to bring home. She made our mornings even better. The bar was another lovely place to have a drink and sometimes snacks. The service was excellent and the staff wonderul (they even tried to teach us some French words). We had two small problems with the toilet and the hotel immediately sent people to repair the problem quickly. We were very impressed and wished we had service like that at home (LOL).

Authenticity & Character
Gorgeous hotel. We want to decorate our home like the hotel.
Location
Perfect location to the Arc d’Triumph, the metro, tour buses, restaurants and of course famed shopping
Staff
Lovely professional people from checkin to checkout, including the people who took care of our baggage.
Cleanliness & Comfort
Quiet, comfortable, lovely room.
Hotel Le Burdigala
33000

Here's an improved version of your hotel review: --- **Exceptional Hotel Experience in Bordeaux** From the moment we arrived, we were treated exceptionally well at this fantastic hotel. Rodrigo at the front desk checked us in and seamlessly took on the role of concierge, arranging our restaurant and taxi reservations for several days. His dedication, along with the rest of the front desk staff, was outstanding. The bellhops greeted us daily, inquiring about our experiences and making us feel genuinely welcomed. Our room was one of the largest we have encountered in French hotels, both well-appointed and functional. Comfort was paramount, evidenced by a menu detailing the different types of pillows available—all of which were exceedingly comfortable, as was the bed. Breakfast was a delightful experience, served in a lounge-like setting with elegant tables, sofas, and oversized chairs. The staff were incredibly accommodating, keeping us supplied with endless cappuccinos and Americanos. Upon request, they even prepared eggs to our individual preferences. Dining at the hotel's restaurant, Madame B, is a must. We enjoyed an excellent and affordable meal on our first night, complemented by superb service and lovely decor. The hotel's location just north of the city center is ideal—quiet at night yet only a 10-minute walk to the heart of Bordeaux. Additionally, the nearby tram stops make exploring the city convenient and effortless.

Authenticity & Character
Large rooms, large lounge for breakfast
Location
Short walk to city center, yet away from all the bustle and hustle
Staff
Everyone at the front desk, especially Rodrigo were excellent, including the bellhops
Cleanliness & Comfort
Great selection of pillows for the bed
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
France

Our travel agents, Amandine and Valentine were always available to help us during our trip. At one time they called us to alert us to disruption due to a strike at the museum. They quickly rescheduled everything for us to avoid the disruption. Another time we needed the car service to arrive earlier than scheduled and they made that happen. Lastly, we had problems getting to a cheese making class (rain in Paris, no cars, no taxis, no ubers) so we called them to let them know we could not get to the event.

Quality of Experience
They called us to alert us to a strike and rescheduled events around the strike to make everything uneventful
Guides, Drivers and Staff
All our guides were knowledgeable, spoke fluent english and were friendly and accomodating.
Transport
All transports were excellent, polite and overly helpful.
Private Guided Visit of Orsay Museum
Private Guided Visit of Orsay Museum
Paris

Vivian was our tour guide and she was lovely, knowledgeable and friendly. She walked us through the entire museum and highlighted many of the more important paintings, all along allowing us to wonder about to other paintings. Having Vivian as our guide made seeing all the art in 2 hours a pleasure.

Quality of Experience
Guides, Drivers and Staff
Transport
Cheesemaking workshop and cheeses and wine tasting (small group/2hours)
Cheesemaking workshop and cheeses and wine tasting (small group/2hours)
Paris

We never made it to this tour due to rain, no taxis and no ubers. Tried to take the metro but still had too far to walk that we gave up and notified the agency we cannot get there.

Transport
Giverny and Monet’s Garden Half-day trip from Paris in a Small-Group
Giverny and Monet’s Garden Half-day trip from Paris in a Small-Group
Paris

We enjoyed this tour and our guide was very entertaining (cannot remember his name, but he was young, had a pony tail and wore his signature Celtics basketball jersey). The ride in the van to and from was comfortable. Our guide provided a good orientation and we never felt rushed and had plenty of time to explore the gardens, the house and water lily pond on the other side. After seeing Giverny, we have a better appreciation for Monet.

Quality of Experience
Guides, Drivers and Staff
Very entertaining guide and driver. Spoke very good english.
Transport
Very comfortable van and we could control the temperature and vents overhead
La Cité du Vin - Bordeaux Wine Museum - Entrance Tickets
La Cité du Vin - Bordeaux Wine Museum - Entrance Tickets
Bordeaux

Interesting museum but the tour on the first floor was odd and not my cup of tea (too much using your imagination in a very non-vineyard like environment). Second floor was interesting to see so many exhibits, but after awhile it was information overload and we shut off the audio guide and just walked around and looked at various exhibits. The wine tasting on the top level was okay. The best part were the amazing views of Bordeaux from up high. The wine, was meh and not really a place to enjoy a fine wine. You would not be missing too much if you skipped this venue. I would rather have used the time to see another vineyard and speak with the people there.

Picasso Museum - Entrance tickets
Picasso Museum - Entrance tickets
Paris

Very good, large museum with over 5000 items to see, however it can be a bit overwhelming. We decided during the tour that we are not really fans of contemporary art, especially Cubism (it is just a little too abstract for us). We eventually rushed through the museum because we were getting overwhelmed and not a huge fan of this important contributions to the art world.

Quality of Experience
It can be overwhelming to try and see over 5000 pieces
Musée de l'Orangerie: Entrance tickets & Audioguides
Musée de l'Orangerie: Entrance tickets & Audioguides
Paris

Beautiful smaller museum in a gorgeous park across the river from the Musee de’ Orasy. We enjoyed seeing the two massive oval rooms of Monet’s Water Lilies (4 massive canvases in each room). It was a peaceful place to enjoy the paintings (although many people kept trying to stand in front of the canvases to take selfie videos which was annoying). We went to the lower lever where a different collection of exhibits existed but by this point we were mentally drained having been to Giverny the day before and Musee de’ Orsay in the morning so we speeded our way through the lower level (which was very busy with patrons)

Quality of Experience
Lunch/Dinner at Madame Brasserie
Lunch/Dinner at Madame Brasserie
Paris

We enjoyed our gourmet dinner at Madame Brasserie on the 2nd level of Eiffel tower. It was impressive that they sat and served the entire restaurant at the same time and the service was very good. The views were even better as we walked around the 2nd level before and after dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Full day classified growth Medoc & St Emilion
Full day classified growth Medoc & St Emilion
Bordeaux

Ben was our tour guide for the day and he was very friendly, personable, and knowledgeable. He provided us great transportation and was informative and entertaining along the way. He made time for dialog on general topics to keep the trip interesting. We enjoyed the one Medoc winery and wished we could have seen more of Medoc. We saw two wineries in St. Emilion and had a relaxing and enjoyable lunch at one with wine pairing.

Quality of Experience
Food
We enjoyed our picnic style lunch at the winery in St. Emilion
Guides, Drivers and Staff
Ben was a very good guide and driver.
Transport
Nice comfortable van
Bordeaux Historic & Gourmet City Tour
Bordeaux Historic & Gourmet City Tour
Bordeaux

Dorian was our guide for this walking tour and this was his first time providing this particular tour. He was very knowledgable and informative and attentive to us. He spoke very good English and we enjoyed everything he showed us. We covered a lot of ground and there was quite a not of walking. The food part was minimal at best. We had three food stops: 1. Purchased for us 2 cannellini's to eat while we walked 2. Sat outside at a small gourmet ham/pork shop for some exotic pork charcuterie 3. Cheese shop where we were given two packages of different cheese to take with us while we walked - very minimal information about the cheese and no where to sit to eat it. Overall, we learned a lot from Doreen, and we walked a lot. Just do not come hungry and expecting to eat much.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 25, 2024

Thank you so much for your trust for this second adventure in France.
Thank you for taking the time to share your detailed feedback with us, this helps us to improve our services! This trip has been a real pleasure to co-organize together this year!
I wish all the best for you two :)
See you soon! Amandine

4 day wine tasting trip in Chablis & Champagne regions
France | Jun 8 - Jun 12, 2024

Alexandra
Alexandra A.
Long Beach, CA | Reviewed on Jun 21, 2024
We're a group of 6 who are very knowledgeable about wines. Bastien (our local specialist) and our 2 guides (Nicholas - Chablis; Christophe - Champagne) were all incredibly helpful in the trip planning and our tasting locations during the 4-5 months before the trip. They were very gracious about the many ideas and requests we had, and educated us that tastings schedules often are booked only a week (or less) at the smaller wineries/champagne houses. We also used transportation services... Read more

We're a group of 6 who are very knowledgeable about wines. Bastien (our local specialist) and our 2 guides (Nicholas - Chablis; Christophe - Champagne) were all incredibly helpful in the trip planning and our tasting locations during the 4-5 months before the trip. They were very gracious about the many ideas and requests we had, and educated us that tastings schedules often are booked only a week (or less) at the smaller wineries/champagne houses. We also used transportation services through Kimkim from Paris to Chablis and Champagne. The drivers were always on time and kept us aware of their timing. A big shout out in particular for our guide Nicholas in Chablis. He had a wealth of knowledge not just about the wineries but also the history of Chablis. He was a great storyteller.

Hotel Review
Hostellerie des Clos
Chablis

The location is right in the heart of Chablis and looks lovely from the outside, but the rooms were a dated and need some sprucing up. Our room (#1) didn't have wi-fi access and the laminate floors were warped and very squeaky. When we asked about the wi-fi, the front desk said "oh yes, Room #1 doesn't have wi-fi". It was serviceable for 1 night. I believe some rooms have been renovated but the 2 rooms our group had certainly hadn't been updated.

Authenticity & Character
Lovely exterior and some quaint elements in the common areas
Location
Right in the heart of the town of Chablis; great farmers market on Sundays
Staff
Cleanliness & Comfort
No wi-fi available in Room #1 and some rooms need updating
Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Marseille | Replied on Jun 24, 2024
Greetings Alexandra to you and your friends! It's been an absolute pleasure to work with you guys! You've been amazing to us!
Thank you for choosing us! We also love our guides and partners!
I can see that the different legs of the trip pleased you a lot except the Hotel in Chablis! Unfortunetely the hotel selection there is limited! With no 4 star in the city it's difficult to have a certain quality of hotel.
I also want to say that I really enjoyed your attitude before during and... Read more

Greetings Alexandra to you and your friends!

It's been an absolute pleasure to work with you guys! You've been amazing to us!
Thank you for choosing us! We also love our guides and partners!
I can see that the different legs of the trip pleased you a lot except the Hotel in Chablis! Unfortunetely the hotel selection there is limited! With no 4 star in the city it's difficult to have a certain quality of hotel.

I also want to say that I really enjoyed your attitude before during and after the trip!

Sincerely, do take care and stay in touch!
Bastien & the whole team at Love Europe by Serenji Travel !

Valentine curated the most amazing experience!
France | Jun 4 - Jun 17, 2024

M
Mike R.
Newark, NJ | Reviewed on Jun 20, 2024
Valentine curated the most amazing experience! Best of all, she and the KimKim team were available throughout the trip to address any issues we had. I will definitely be booking another KimKim experience! Read more

Valentine curated the most amazing experience! Best of all, she and the KimKim team were available throughout the trip to address any issues we had. I will definitely be booking another KimKim experience!

Activity Review
Treasure Hunt at the Louvre
Treasure Hunt at the Louvre
Paris

Alexandra was awesome. She was the perfect tour guide for our family and so wonderful with the kids. The amount of info was perfect to keep their attention and the game she created kept them engaged.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jun 28, 2024

Bonjour Mike,
Thank you so much for your kind review!
It was a pleasure to organize your trip to France for your lovely family.
I hope you cameback home with a lot of memories in mind,
See you soon in Europe & have a great Summer,
Valentine

Merci beaucoup!
France | Jun 8 - Jun 11, 2024

A
Andre B.
South Africa | Reviewed on Jun 19, 2024
My experience with KimKim and Lise in particular during our short trip to France was nothing short of amazing. Great suggestions of accommodation and activities, all of whom my family and I thoroughly enjoyed, as well as extremely reliable and professional guides and transfer services. Well done and thank you. I will most definitely rely on you again in the future! Read more

My experience with KimKim and Lise in particular during our short trip to France was nothing short of amazing. Great suggestions of accommodation and activities, all of whom my family and I thoroughly enjoyed, as well as extremely reliable and professional guides and transfer services. Well done and thank you. I will most definitely rely on you again in the future!

Hotel Review
Hotel Le Negresco
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monaco, Eze and La Turbie Tour Private Tour
Monaco, Eze and La Turbie Tour Private Tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Cannes, Antibes and St Paul de Vence Private Tour
Cannes, Antibes and St Paul de Vence Private Tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Replied on Jun 19, 2024

Bonjour André, Doné, Johann and Monique,

Thank you very much for your wonderful review and for taking the time to share your experience. I am thrilled to hear that your family trip to the south of France was nothing short of amazing. It's great to know that you enjoyed the accommodation and activity suggestions, as well as our reliable and professional guides and transfer services.

I'm so pleased that we could help create beautiful memories for you and your family. Thank you once again for your trust, and see you soon for more adventures!

Sincerely,
Lise.

Fantastic Trip to France
France | Jun 2 - Jun 15, 2024

Tammy
Tammy C.
Denver, CO | Reviewed on Jun 18, 2024
Vaseem created an amazing itinerary for our 14-day trip to France, from Paris to Bordeaux. He was always quick to respond to questions before and during our trip. I can't imagine the hours we've saved not having to plan the trip ourselves, nor would we have had the extensive knowledge of someone local to the country. Our trip started with a 2-hour vintage car tour through Paris which my husband and I thoroughly enjoyed and the trip only got better with dinner cruises, shows, museums, castles,... Read more

Vaseem created an amazing itinerary for our 14-day trip to France, from Paris to Bordeaux. He was always quick to respond to questions before and during our trip. I can't imagine the hours we've saved not having to plan the trip ourselves, nor would we have had the extensive knowledge of someone local to the country. Our trip started with a 2-hour vintage car tour through Paris which my husband and I thoroughly enjoyed and the trip only got better with dinner cruises, shows, museums, castles, wine and food tours and of course lots of bread, cheese, pastries and wine. The accommodations in all 5 cities / villages were lovely, the people were so friendly, the countryside spectacular. Thank you so much for making our 40th anniversary celebration an unforgettable experience!

Hotel Reviews
Les Manoirs de Tourgéville
Deauville

Beautiful accommodations. Excellent restaurant. Great atmosphere.

Au Charme Rabelaisien
Amboise

The owners were fantastic, super friendly and helpful. Room was large with great views. Centrally located for easy walking to shopping and restaurants.

Activity Review
Discovery tour of Paris by vintage car
Discovery tour of Paris by vintage car
Paris

Vivienne was friendly, knowledgeable, gave great tips for navigating the city, places to visit, etc.

Local specialist: Audrey Benezech
Vaseem
Vaseem Akaram
Local specialist in Montpellier, France | Replied on Jun 26, 2024

Bonjour Tammy & Marshall,

Thank you so much for your lovely feedback. Thank you for trusting Kimkim and providing us with the opportunity to organize a wonderful trip for you both. It was a great pleasure to organize a trip to France for you both. I am happy that you had a great time here.

Best wishes!
Vaseem

Kimkim did a great job!!
France | May 27 - Jun 8, 2024

EUNICE
EUNICE A.
Chicago, IL | Reviewed on Jun 15, 2024
My family just returned from a trip to France. The team at Kimkim, Sebastian helped plan our trip. He was great to work with right from the start. This was our first trip to France so we didn’t know what to expect going in. Sebastian and the team at Kimkim made it effortless to travel through France.
We were picked up by a driver upon arrival to Paris, and transported to our hotel.
Most of our activities were booked, including a bike tour of Paris, and a guided tour of Versailles palace....
Read more

My family just returned from a trip to France. The team at Kimkim, Sebastian helped plan our trip. He was great to work with right from the start. This was our first trip to France so we didn’t know what to expect going in. Sebastian and the team at Kimkim made it effortless to travel through France.
We were picked up by a driver upon arrival to Paris, and transported to our hotel.
Most of our activities were booked, including a bike tour of Paris, and a guided tour of Versailles palace.
The team had purchased our train tickets to Aix en Provence and arranged a guided tour of surrounding villages.
We had a fantastic tour of Marseille’s national park on a speed boat. This was quite a treat!
We went to Nice and had a fantastic experience. A private tour of Monaco, arranged by the Kimkim team was one of the high points of our visit to France.
We look forward to working with Kimkim in the future for other visits to Europe.
All accommodations we stayed at were very clean and comfortable.
Their pricing was fair compared to some other companies we tried to work with.
I highly recommend this company for anyone traveling to Europe.

Hotel Reviews
Aparthotel Adagio Nice Promenade des Anglais
Nice

The staff were helpful. The apartment was very clean. And the location was excellent. It overlooks the ocean. It was nice to relax at the balcony, and gaze at the ocean. Also, was nice to walk across the steeet and be at the beach. We ate at Cocoon restaurant right along the beach and the food was delicious! Note:They charge 25 euros to get your room cleaned if staying less than 8 days. 5 euros per towel is charged if you want towels replaced.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The beds and towels. The bathroom was very clean.
Hôtel A la Villa des Artistes
Paris

Clean hotel with friendly staff. Francesc was especially helpful during our stay. Their breakfast bar had good choice of healthy breakfast options.

Authenticity & Character
Location
Easy to jump on metro and travel around Paris. Multiple great restaurants within walking distance of the hotel.
Staff
Francesc was my favorite front desk person by far. She was very helpful from the day we checked in. I left my purse at the front desk when we checked out and she helped us arrange for an ups pick up. My purse was delivered to me when we arrived in Nice, with everything intact. Thank you so much!!
Cleanliness & Comfort
Activity Reviews
Electric Bike tour of Paris' Hidden Gems - Small-group
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

This was a great adventure tour of Paris. It rained most of the day but that did not dampen our spirits. It was a little scary at times navigating the streets of Paris on bikes, on streets with cars. Our tour guide was excellent and told the best stories about the history of the city and France in general.

Quality of Experience
Guides, Drivers and Staff
Our tour guide made the tour really a fun one. His stories aboutThe paintings, and the gladiator arena were very interesting.
Transport
French Boulangerie Class in Paris
French Boulangerie Class in Paris
Paris

What can I say this was my family’s all time favorite activity for our entire trip. Our Chef was truly talented and had many helpful tips. We made multiple different pastries. My whole family took this class and it was fun to learn to make croissants from scratch with my husband, my 16 year old son and my 13 year old daughter. We plan to make more pastries at home from the recipes we received from the class. Highly recommend this class.

Quality of Experience
Transport
We traveled with metro to the location. It always felt like an adventure to travel and navigate the metro system since we don’t have any subway transport in our city of residence.
Half-Day hilltop villages in the Luberon nature park
Half-Day hilltop villages in the Luberon nature park
Aix-en-Provence

Greg was a knowledgeable and great tour guide. Will do this again. Beautiful villages.

Quality of Experience
Guides, Drivers and Staff
Transport
HD - Monaco, Monte Carlo & Eze private guided tour
HD - Monaco, Monte Carlo & Eze private guided tour
France

Our guide was wonderful on this tour. We had a blast at Monaco.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 17, 2024
Hi Eunice and the whole family, how are you? Thank you so much for your wonderful review! I'm thrilled to hear that you and your family had such an enjoyable and seamless experience traveling through France. Working with you from the start was a pleasure, and I'm glad we could make your first trip to France effortless and memorable. From arranging your airport pickup in Paris to booking your activities, it was important to us that every detail was taken care of to ensure you had a fantastic... Read more

Hi Eunice and the whole family, how are you?

Thank you so much for your wonderful review! I'm thrilled to hear that you and your family had such an enjoyable and seamless experience traveling through France.

Working with you from the start was a pleasure, and I'm glad we could make your first trip to France effortless and memorable. From arranging your airport pickup in Paris to booking your activities, it was important to us that every detail was taken care of to ensure you had a fantastic time.

I'm delighted that you enjoyed the bike tour of Paris, the guided tour of Versailles, and the speedboat tour of Marseille’s national park. It sounds like you had some incredible experiences, especially with the private tour of Monaco.

Thank you for your kind words about our accommodations and pricing. We strive to provide clean, comfortable stays and fair pricing to make your trip as pleasant as possible.

We look forward to assisting you with future trips to France and creating more unforgettable memories for you and your family. Your recommendation means a lot to us.

Warm regards,

Sebastian