Kimkim Trip Reviews for France
Trip of a Lifetime!
France
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Jul 27 - Aug 9, 2024

Thanks rashi for organising this trip at last...
France
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Jul 26 - Aug 5, 2024
Thanks rashi for organising this trip at last minute - it was really well planned and we cannot thank you enough!
We decided to work with kim kim, to plan and ...
France
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Jun 4 - Jun 12, 2024
Our driver was not a guide and drove us from one destination to another, leaving us on our own to figure out what we wanted to see and do. There was zero guidance from him. Even worst was the level of his driving. My message to the agent was “the driver was... Read more

We think it’s not cool (!) that you exaggerate and take the situation out of context. Your CAPITAL LETTERS and statements do hurt us, and so we want to take a moment to put the record straight. First up, I want to say thanks for travelling with us, and choosing us as your partner in France. We have learnt from your experience, and we want to recognise that here in this reply. We are sorry that you had some hiccups. Secondly, I think it is good to state that we spent weeks... Read more
Wow! Justine helped us have an INCREDIBLE trip to France!
France
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Jul 2 - Jul 8, 2024


Bonjour Kerry,
Merci beaucoup, I'm glad to read you had such a wonderful trip to France. We truly appreciate you taking the time to leave a 5-star review and share your experience with the cooking class in Nice, the wine tour in Coteaux d'Aix-en-Provence, and more!
We're always looking for ways to improve the guest experience, and your feedback is valuable.
I wish you and your John all the best in your future travels!
Best,Justine :)
France Trip Down Memory Lane
France
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Jul 2 - Jul 16, 2024


Aix-en-Provence and Nice for 3 Generations
France
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Jun 24 - Jul 1, 2024


Hello Abigail,
Thank you so much for this review, I am really happy to read that you enjoyed this trip all together !
All the best,
Nathalie
Amazing family trip!
France
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Jul 8 - Jul 21, 2024


Merci beaucoup for your kind review, we are happy to read you and your family had a great trip to France!
I am glad to read your review about the hotels and tour, especially that you and your kids enjoyed the Treasure Hunt at the Louvre! :)
Thanks for sharing your feedback about the travel documents, I understand travelers prefer to receive them early.
Regarding the hotel in CDG, I was sorry to read your feedback about it. This type of feedback is very important to us to make... Read more
Valentine was the most wonderful and profesio...
France
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Sep 13 - Oct 22, 2022
Valentine was the most wonderful and profesional travel specialist we have ever met. She made every single arrangement exactly as we wanted it to be. She chose the most wonderful hotels and places as she just had the best insight on France and the best instinct. She really was essential in making our trip an absolute joy.
Summer Trip to French Riviera, Provence and Italy
France
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Jun 22 - Jul 5, 2024


Bonjour Kathleen,
Thank you so much for sharing this amazing review, I am happy you had such a wonderful time with your family in the South of France and Cinque Terre! It was a pleasure for Amandine and I to design your road and train trip, and I hope you made a lot of memories to share together :)
I wish you all the best in your future travels,
Mathilde
Paris and London Excursion
France
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Jun 27 - Jul 5, 2024


Bonjour Michael and Kathryn,
Merci beaucoup for your amazing review! It was a pleasure to work with you to design your perfect trip and I'm glad we could get the exclusive Ceremony of the Key tickets in London!
I wish you all the best in your future travels!
Mathilde
A very memorable trip - thank you Aline & Bastien
France
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Jun 30 - Jul 7, 2024


Bonjour Atul,
Thanks a lot for your review! It’s been a pleasure
To organize your Paris discovering and romantic week with your wife!
As you mentioned we are always here for our traveler before, during and after the trip! We are happy that you are appreciated our work and commitment.
We are here next time you need us for your next trip to Europe!
Best
Bastien and Aline
Beauty and adventure in Paris and the South of France
France
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Jun 19 - Jul 1, 2024

Dear Diane, Naomi, Johanna and Sarah
I'm delighted that you had a pleasant stay. However, I note your negative feedback regarding the hotel in Paris and apologize that it did not meet your expectations; I will be contacting them.
As for kayaking, I understand the difficulty and challenge it can present, especially against the wind and possibly with rough seas.
For my part, it was a true pleasure to organize this trip. France still has so much to offer, so please visit us again!
I wish you all the best,
Audrey
Aline and Bastion planned an amazing trip to France
France
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May 16 - May 28, 2024


Dear Katherine,
Thanks a lot for your great family review! We want to thank you! You and your family were amazing with us! We truly appreciated our time with you and you’ve been amazing traveler to us!
We are very proud that you loved every aspect of your trip including guides, hotels, our creativity and flexibility.
We are trying our best to adapt our tailor made trips to every family and traveler profile!
Thanks again!
Aline and Bastien
Another great trip with KimKim!
France
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Jun 23 - Jul 1, 2024


Hi Megan,
Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you to tailor the trip to your preferences. I'm glad you enjoyed the Olive Farm tour and the Albi Food Tour – Nastia truly does make it special. It's great to know that the car rental and hotel arrangements met your expectations as well.
Looking forward to helping you plan your next adventure!
Best regards,
Sebastian
Rashi was our contact for our trip. The trip ...
France
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Jun 19 - Jun 28, 2024
The roadbook was confusing at times when trying to follow the alternative routes. The GPS was excellent. Read more
Family Trip to Europe was a success!
France
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Jun 17 - Jun 26, 2024
When we started planning our trip, we knew we wanted to visit two countries: France and Switzerland. Navigating between the two was too overwhelming to plan. There were four of us, including 4 kids, and everyone had different ideas about what they wanted to see. The tours and experiences we had through KimKim really took our trip to another level. Our rep, Mathilde, was so patient and kind. It was a fantastic experience!

Bonjour Jessica,
Merci beaucoup for your fantastic review! It was a real pleasure to organize your family trip to France and Switzerland and I'm so happy to read you had a great time. I hope you arrived home safely and with a lot of new memories in mind :)
I wish you all the best in your future travels,
Mathilde
In dinard the hotel had zero parking we usual...
France
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Jun 17 - Jun 28, 2024
In dinard the hotel had zero parking we usually parked about 6 or 7 blocks away. The guides were awesome.
People need to be aware very little cell service. Makes it difficult to use google maps to travel. communication was nice most new a little English. A list of nice restaurants in areas where we are staying with the times they are open would be great. a lot are closed midday and during the week. Really loved your choices of places to see!

Thank you for this brief review .
I was very surprised to read that Royal Emeraude Hotel in Dinard has no parking because they do have their own private parking ! ( May be with a limited capacity ?)
We had sent you Apps to help you finding restaurants every where.
The most important is that you had a wonderful trip and "awesome guides".
Thank you for choosing us !
All the best
Nathalie
Wonderful France Trip to France 🇫🇷 for my husband and I
France
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Jun 10 - Jun 22, 2024


Hello Lynn,
Thank you so much for your detailed review! Your feedbacks are very important to us in order to improve our services.
We hope you had a great time and cameback home with a lot of souvenirs in mind!
It was very exciting to organize your beautiful anniversary trip,
See you soon in Europe,
Valentine
Above & beyond...highly recommend!
France
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Jun 12 - Jun 25, 2024


Dear Alyssa & Robert,
Thanks a lot for your excellent review!
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this Europe trip for you :)
Have a safe flight back! and don't hesitate to join us on your next trip to Europe!
Best
Aline
The lavender fields with private driver who w...
France
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Jun 14 - Jun 19, 2024


Hi Kelly,
Thank you for choosing us, we are happy of your excellent review!
We are glad that you appreciated our guide selection for you!
Do not hesitate to reach us for your next trip to France, Switzerland, Germany or Italy!
Aline & the whole team at Love Europe by Serenji Travel
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