Kimkim Trip Reviews for France

4.8
Based on 390 ratings
Read 390 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip of a Lifetime!
France | Jul 27 - Aug 9, 2024

Anisha
Anisha L.
Mead Valley, CA | Reviewed on Aug 12, 2024
Our trip to France during the Olympics was incredible. There were a lot of logistics to coordinate and KimKim did a great job getting it all lined up and coordinated. Read more

Our trip to France during the Olympics was incredible. There were a lot of logistics to coordinate and KimKim did a great job getting it all lined up and coordinated.

Hotel Reviews
Hotel West End
Nice

The location was great, right across from the beach. I wouldn't consider the hotel a 4-star though. Maybe 3-star. Breakfast buffet was decent but the staff was slow to replenish and clean. The front desk was very accommodating and helpful. We had two rooms and the suite for our 3 kids was amazing with really nice views and a balcony. The queen room was small and had no balcony or views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Jardin de Cluny
Paris

Location is amazing. Hotel is a boutique hotel. We had the entire 6th floor for our two rooms which was really nice. The buffet was good but small. The elevator was very small and it was challenging to get our entire family in it at the same time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrass Hotel
Paris

Hotel is amazing! Service was outstanding. The views were spectacular. We could see all the way to the Eiffel Tower! The only critique is how far we were from city center, so it took us 30 minutes to and from each day which wasn't convenient. The one issue we had was the location of our two rooms. We booked two rooms for our family of 5 and were separated by a floor. We prefer to be on the same floor as our children but this wasn't a possibility. In the future, it should be requested of the hotel that families are on the same floor at least.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Font Mourier
Cogolin

The hotel was beautiful. The decor was chic and fun. The rooms were slightly rustic and there were no views, but the AC worked great, which is all that mattered to us. The hotel is 30 minutes from the town which was very inconvenient for us. We asked our travel agent to book something closer but she didn't. It was very frustrating and ultimately expensive to have to shuttle back and forth from the hotel to the city. Also, the buffet breakfast was delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

Our tour guide was very nice and it was great to have the headsets to hear her in all the different locations we want to. But she was very disconnected to our group. She had us stand in the sun to talk to us about different facts. She would talk on and on and didn't do a good job of "reading the room". We had 5 kids on the tour and she didn't do a good job of engaging them even though there were several opportunities to do so.

Quality of Experience
Guides, Drivers and Staff
Transport
Our hotel was 30 minutes away so it wasn't convenient to get here the morning after we arrived in Paris.
Montmartre & Sacré-Coeur walking tour
Montmartre & Sacré-Coeur walking tour
Paris

The tour guide was very likeable but we found the tour underwhelming.

Quality of Experience
Guides, Drivers and Staff
Guide as good. Topic wasn't as engaging as we hoped.
Transport
This tour was close to our hotel so it made it easier to arrive on time.
Family Bicycle Tour of Paris
Family Bicycle Tour of Paris
Paris

The tour was a great way to experience the city and get a feel for the different neighborhoods. Our tour guide, Simon, was great and very relaxed. He did a great job adapting to our needs and accommodating us.

Quality of Experience
Guides, Drivers and Staff
Transport
Again, the tour started 30 minutes away from our hotel so it was challenging to get there in time.
3 hours Private Cruise On The French Riviera
3 hours Private Cruise On The French Riviera
Nice

This private cruise was hands down our favorite part of the trip. Seeing the French Rivera from the water was the best way to see the area. I only wish we had more time! Our captain was incredible. We enjoyed his stories and the interesting facts he shared. The area we snorkeled in was beautiful and clear. The boat was stunning and definitely nicer than we expected. This day will be remembered forever.

Quality of Experience
The quality of the boat was impeccable.
Guides, Drivers and Staff
Our captain was fun and relaxed. He made the trip very enjoyable.
Transport
We had to arrange our own transportation to the port.
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

This tour was a disaster. We showed up 30 minutes prior as instructed by the tour company. We stood near the front of the line because we were there early, only to be pulled out by the tour company so we could be moved into a tour group. Then we had to get back in the line and wait with our tour guide to go through security. The tour guide didn't have tickets so then we had to wait in another line to get tickets. Once we finally got up to the first level, the tour guide told us boring, mundane stories that were very disappointing. We would have been better off doing it on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Saint Germain des Près Food Tour
Saint Germain des Près Food Tour
Paris

This food tour was incredible. It was not in St. Germain though, it was in the Latin Quarter. Our guide told us he has a separate tour for St. Germain and this wasn't it.

Quality of Experience
Guides, Drivers and Staff
Transport
Magical Day in Disneyland® Paris
Magical Day in Disneyland® Paris
France

I'm disappointed with how late we got our tickets. We weren't able to make reservations at for restaurants ahead of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Monaco, Eze and La Turbie Tour Private Tour
Monaco, Eze and La Turbie Tour Private Tour
France

This was such a fun tour! We didn't know Monaco was so close to Nice so I'm glad our travel agent recommended it. It was very convenient. Our driver/guide was very knowledgeable about the area and filled in a lot of interesting facts about the area as we drove. We got to see Monaco from every vantage point - from the port, the casino/city center, and from the rock at the top of the city. I would have liked more time to shop and walk around in the city center if I knew more of what the day looked like. The trip to Eze was unique but we didn't spend much time. If we had more time I would have loved to stop and have a drink in one of their little restaurants. The stop at the fragrance factory in Eze was very random. We bought some things but I would have rather spent that 45 minutes in Monaco.

Quality of Experience
Guides, Drivers and Staff
Transport
1 Hour Photo Shoot
1 Hour Photo Shoot
Paris

The setting was wonderful and our photographer was very personable. She was open to locations and configurations for the pictures and pointed out spots that would shoot well. I was very surprised and disappointed that she didn't edit the photos. She gave us the card right after our hour was up and then emailed us afterwards with a copy. I've never had professional photos where the photographer didn't touch them up even a little. I would have liked to know this up front because there were a lot of pictures where people were walking right next to us and it looks sloppy. I would not have purchased this if I had known.

Quality of Experience
Locations were great. There were so many places in a small area in which we were able to get nice photos.
Guides, Drivers and Staff
Best of Louvre & Orsay Museums
Best of Louvre & Orsay Museums
Paris

The museums are massive so it's hard to do it all in one day but our guide did a great job of navigating us through and helping us to hit the highlights. She was extremely knowledgeable of a lot of the history and key items in each museum. She had great tips to help us see the Mona Lisa up close. She also shared lots of interesting facts. My only negative was that the tour was supposed to be 5 hours but we finished 3 hours so I felt like we rushed a bit. I would have liked to see more of the Louvre.

Quality of Experience
The tour was great and we hit the highlights but I would have liked to have spent more time in the Louvre or at least until the end of the scheduled tour.
Guides, Drivers and Staff
Rafaelle was very knowledgeable about many things and it made for an incredible experience.
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

The Seine river cruise was a great way to see the city and it was a nice way for us to end our trip. We went at night so the city was lit up and looked beautiful. The lights were all around and we could definitely see why it's called the city of lights. The speaker was very hard to understand. He spoke in three languages so he would explain each site in English, French and Spanish. It seemed like he was rushing through because it was hard to understand and process what he was saying. Also, I thought we were on a champagne river cruise but there were no refreshments provided.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Lise Troulier

Thanks rashi for organising this trip at last...
France | Jul 26 - Aug 5, 2024

J
Joshua O.
United Kingdom | Reviewed on Aug 10, 2024

Thanks rashi for organising this trip at last minute - it was really well planned and we cannot thank you enough!

Local specialist: Rashi Jakhete

We decided to work with kim kim, to plan and ...
France | Jun 4 - Jun 12, 2024

M
Michelle S.
Singapore | Reviewed on Aug 06, 2024
We decided to work with kim kim, to plan and organize travels through the riviera using a private driver (come guide). They then appointed a local agent, HighPoint Holidays, in the riviera, to execute the itinerary. Day 1 in nice:
Our driver was not a guide and drove us from one destination to another, leaving us on our own to figure out what we wanted to see and do. There was zero guidance from him. Even worst was the level of his driving. My message to the agent was “the driver was...
Read more

We decided to work with kim kim, to plan and organize travels through the riviera using a private driver (come guide). They then appointed a local agent, HighPoint Holidays, in the riviera, to execute the itinerary.

Day 1 in nice:
Our driver was not a guide and drove us from one destination to another, leaving us on our own to figure out what we wanted to see and do. There was zero guidance from him. Even worst was the level of his driving. My message to the agent was “the driver was a maniac on the road, almost ran into road barriers and multiple people (multiple times). We repeatedly asked him to slow down but he did not listen. The end the day, when we were ready to leave our last destination, the driver was no where to be found. We called his phone numerous times, there was no response and we ended up waiting for him for 45 mins!”

Day 2:
Went according to plans with no hiccups to report or complain about

Day 3:
We were ready and waiting to be picked up at 9am. The driver was late, we made numerous calls to kim kim, who in turn made numerous calls to high point. They had no reason or excuse for the driver not showing up and kept asking us to wait whilst they figure things out. We waited till 10:30am at which point i called a taxi to drive us around and cancelled the tour with the travel agent

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

Thereafter we agreed that i engage a taxi to drive us around for the next couple of days, as their unreliability left a bad taste in my mouth

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

Day 7:
We had planned a private boat trips the agent mentioned the weather forecast was not looking in our favor and they would advise the night before and the morning of. The night before, as the weather was not looking favorable, i asked if it might be better that we cancel the boating trip. The agent and captain agreed

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

Day 8:
We had planned a private drive to san reno and the italian riviera. We were informed at the last minute that we would need to join other people as they did not have enough resources. I decided to cancel this and go on our own

A REFUND OF SOME KIND SHOULD MADE, SHOULDNT IT?

At the end of the travels, we summarized everything for kim kim, they responded and said they would they would honor the changes and refund accordingly. After weeks of writing repeatedly to them, they responded and offer a total of USD1,400.00 less some hotel incidentals which we highlighted is our cost, the net refund of only US$1038.00 which is only a small fraction of the cost we paid of USD17,278;

Due to our experiences, I cannot suggest or recommend these to groups. There was no explanation. They have simply gone radio silent, ignoring us and simply disappeared. Not cool!

Hotel Review
AC Hotel by Marriott Nice
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to the French Riviera
Welcome to the French Riviera
France
Quality of Experience
Guides, Drivers and Staff
Transport
PRIVATE HALF-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
PRIVATE HALF-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
France
Half Day Trip to Eze, Monaco & Monte Carlo (Morning or Afternoon)
Half Day Trip to Eze, Monaco & Monte Carlo (Morning or Afternoon)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Gorge du Verdon & Lavender fields
Gorge du Verdon & Lavender fields
France
Quality of Experience
Guides, Drivers and Staff
Transport
PRIVATE FULL-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
PRIVATE FULL-DAY TOUR MINIVAN AND DRIVER AT DISPOSAL
France
Quality of Experience
Guides, Drivers and Staff
Guided tour of the Fondation Maeght in St Paul de Vence
Guided tour of the Fondation Maeght in St Paul de Vence
Saint Paul de Vence
Saint tropez on your way to the French Riviera with a private driver
Saint tropez on your way to the French Riviera with a private driver
France
The Italian Riviera: Full-Day Tour discovering Menton & Sanremo
The Italian Riviera: Full-Day Tour discovering Menton & Sanremo
Nice
Private boat 2 hours excursion
Private boat 2 hours excursion
France
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Aug 23, 2024
Hi Michelle,

We think it’s not cool (!) that you exaggerate and take the situation out of context. Your CAPITAL LETTERS and statements do hurt us, and so we want to take a moment to put the record straight.
First up, I want to say thanks for travelling with us, and choosing us as your partner in France. We have learnt from your experience, and we want to recognise that here in this reply. We are sorry that you had some hiccups. Secondly, I think it is good to state that we spent weeks... Read more

Hi Michelle,

We think it’s not cool (!) that you exaggerate and take the situation out of context. Your CAPITAL LETTERS and statements do hurt us, and so we want to take a moment to put the record straight.

First up, I want to say thanks for travelling with us, and choosing us as your partner in France. We have learnt from your experience, and we want to recognise that here in this reply. We are sorry that you had some hiccups.

Secondly, I think it is good to state that we spent weeks and weeks liaising with your hard-working personal assistants to create four different tailormade proposals for your trip, each time responding to your input and request to make the trip cheaper and cheaper. We replied with commercial gestures and modified activities as this process went along. There is the possibility that you didn’t notice all of these changes happening.

When it comes to the driver in the French Riviera, we are disappointed with the experience you had with the driver. We have taken note of your comments and ‘blacklisted’ this driver for our tours in the future. We can understand your surprise at seeing drivers driving on the right side of the road. I understand that your home country has strict enforcement of traffic laws, including heavy fines. In contrast, driving in France is on the right side of the road, with less stringent enforcement of speed limits and traffic regulations. The driving culture in your home country is generally more disciplined compared to the more relaxed approach often seen here in France.

On day two, as s we mentioned at the time we are truly sorry for this error, that occurred during booking. We do appreciate that this was not a comfortable situation and we hope that you still managed to enjoy the day despite this hiccup. We did our best to rectify the situation at the time, and please note that we have a 24-hour telephone always being monitored. Please note that we have ALREADY REFUNDED YOU 100 % for the tour on day three. This refund has been processed FOUR WEEKS AGO, on the 2nd of July.

On day 7, the weather was out of our control and we have ALREADY REFUNDED YOU 100% of this, on the 12th of July.

On day 8, you seem disappointed about the small group tour, but the trip plan had already mentioned that it was a small group, and you or your assistants had accepted this in this version of the trip plan. We didn’t refund you here because we delivered what had been planned.

We have not gone radio silent at all, we have sent the reimbursements four weeks ago we had only heard from you about a . We never actually knew who we were talking with as most of these messages were managed by your assistants. We did our job, and our Nice-based staff are really proud of the work they do.

We are though Michelle sorry that you had some poor experiences, and we have taken note of everything you have said. We are now more aware of some driver failings, and we have quickly weeded out this bad element.

Sincerely,
Marianna, Stephen and the team at High Point Holidays.
Nous sommes 100% francophones et connaissons la Côte d’Azur comme notre poche !

Wow! Justine helped us have an INCREDIBLE trip to France!
France | Jul 2 - Jul 8, 2024

Kerry
Kerry B.
Chicago, IL | Reviewed on Jul 25, 2024
Wow - we were so impressed with Justine! She listened to what was important to us and planned the perfect trip for us to Provence. The cooking class with Cyril that she suggested is not something we would ever have picked out on our own, and it was one of the highlights of the trip! We told her some of the hotels we have enjoyed in the past in other countries and she found us a unique converted farmhouse in a small town outside of Aix that was exactly what we were hoping for. Her... Read more

Wow - we were so impressed with Justine! She listened to what was important to us and planned the perfect trip for us to Provence. The cooking class with Cyril that she suggested is not something we would ever have picked out on our own, and it was one of the highlights of the trip! We told her some of the hotels we have enjoyed in the past in other countries and she found us a unique converted farmhouse in a small town outside of Aix that was exactly what we were hoping for. Her recommendations for excursions were excellent, and even her recommendations on things like where to park on busy summer days were spot on and I'm sure saved us a lot of time. We enjoyed our day visiting vineyards with Remy as well as exploring the villages of the Luberon Valley and cruising in Cassis on our own. We've gone on fully guided trips before as well as ones we completed planned on our own, so this was the first time using KimKim. It certainly will not be our last time - we had such a great holiday! We felt like we had the support we might need in a country where we didn't speak the language, and in the end felt like we really got to spend time experiencing the culture, food and people of southern France instead of worrying about itinerary details and if we were missing out by not having an insider's knowledge of the area. We fell in love with Provence and the French Riviera and if (hopefully) we return soon, we won't hesitate to ask for Justine to help plan a trip in the area again! I cannot recommend her enough. Thank you Justine and KimKim!

Hotel Reviews
Hotel du Pin

The location was absolutely perfect for exploring Nice. We had a car so their parking lot was invaluable. The staff was lovely and the room was actually quite big by European standards. The downside to the location was that it was incredibly loud at night and then once the restaurants in the area closed, it got loud again when the trash was picked up before dawn. Overall, I would stay here again if in Nice.

Authenticity & Character
It felt like a nice hotel in a city but nothing felt particularly French or French riviera about it. No complaints though.
Location
It was within walking distance of many of the main places - the restaurants on Rue Bonaparte, the city market, the beaches, etc.
Staff
They were LOVELY.
Cleanliness & Comfort
We had trouble with the AirCon and we couldn't keep the windows open at night because it was so loud.
In Provence Hotel
Venelles

This was a very unique hotel and we enjoyed our time there! While it was nice to be able to check in with the machine, there were a few times we had questions and it would have been nice to have an actual person there to ask. The Aircon stopped working the last two nights and since there was no one to ask, we just dealt with the higher temperature which was not preferable. We loved the location - just outside of Aix and we could easily drive all over Provence from here - yet in a small town where we felt like we got to experience living in France vs staying in hotel chain. We loved walking down to the restaurants and the bakery was only a couple blocks away - it was fabulous. I would recommend this place to anyone visiting the area who was looking for a more authentic and unique stay.

Authenticity & Character
It's a converted farmhouse and you could really feel that character. I loved the unique room and it felt authentic to the area instead of staying in a more sterile corporate hotel that you end up with in bigger cities.
Location
We loved the small town feel. We walked down to the square, the local pub, the bakery, etc and got to know some of the people working there since we were there for 5 days.
Staff
I feel like poor isn't the right answer....we never actually met anyone who worked here because it was automated check in and check out. The automated check in told us that we had to pay 13 euro per person/per day for breakfast so we never went to that although later our KimKim person told us that it was supposed to have been included. Since there wasn't anyone working there we weren't able to find that out in time to actually enjoy breakfast there.
Cleanliness & Comfort
I thought the bed was really comfortable!
Activity Reviews
Arles, les Baux-de-provence & Saint-Rémy-de-Provence
Arles, les Baux-de-provence & Saint-Rémy-de-Provence
France

This was another fun day with Remy! Arles was a cute city and we enjoyed learning about the history and seeing the Van Gogh painting, and scenes where he painted. While this wasn't our favorite day of our entire trip, it was still a really lovely day. It was just tough to compete with Cassis, Luberon, vineyards, etc.

Quality of Experience
Remy took us to places where Van Gogh painted and we got to basically "be" in the painting - it was really special.
Guides, Drivers and Staff
Remy is fantastic! He went above and beyond multiple times.
Transport
Niçoise cooking class expérience
Niçoise cooking class expérience
France

Justine offered this option to us and I am so glad that we agreed to do it! We would never have signed up for this on our own. Cyril was fantastic. He gave us some history of the area while visiting the market and we were able to try a lot of different foods that I don't think we would have picked out ourselves to try. Then cooking it was so fun! We were in a real apartment and it just felt like we were cooking with friends for a dinner party in Nice rather than being part of a tourist experience. Cyril told us about cooking with his grandma and everything about the whole experience made us feel so welcome. This was such a great way to start our trip - plus I knew that we wanted to order the squash blossoms on every menu afterwards!

Quality of Experience
It felt very personal. It truly felt like we were friends visiting from out of town as Cyril shared everything with us. It was a highlight of our entire trip.
Guides, Drivers and Staff
Cyril!!!!! He was absolutely amazing. Please recommend him to anyone and everyone. He really made us feel welcome and like we were friends visiting so he could share his culture.
Provence Wine Tour Private Day Trip from Aix en Provence
Provence Wine Tour Private Day Trip from Aix en Provence
Aix-en-Provence

We had such a fun time visiting the vineyards with Remy! The first vineyard was big and a bit corporate so that wasn't our favorite, although we did enjoy doing the chocolate pairing. The second vineyard was lovely and we enjoyed talking with them and tasting their wines. However, we LOVED the last vineyard, Jas Monges! We really enjoyed speaking with the owner and learning about their vision. We also loved his wines and ended up shipping 2 cases home to the states. We could have hung out there even longer, enjoying wine out on their patio. Remy also took us to explore some local food in Aix during the day (we chose that over sitting down for a long lunch) and that was another true highlight. He was a wonderful guide. What a great day!

Quality of Experience
I especially enjoyed Remy's stop in Aix for us to have different local foods during the middle of the day, and the last two vineyards were so fun. Remy was a great guide too and stopped for us to take some photos in a lavender field we drove by!
Guides, Drivers and Staff
Remy was fantastic!
Transport
Local specialist: Justine Dumont
Justine
Justine Dumont
Local specialist in Villefranche sur saône | Replied on Aug 01, 2024

Bonjour Kerry,
Merci beaucoup, I'm glad to read you had such a wonderful trip to France. We truly appreciate you taking the time to leave a 5-star review and share your experience with the cooking class in Nice, the wine tour in Coteaux d'Aix-en-Provence, and more!

We're always looking for ways to improve the guest experience, and your feedback is valuable.
I wish you and your John all the best in your future travels!
Best,Justine :)

France Trip Down Memory Lane
France | Jul 2 - Jul 16, 2024

Elizabeth
Elizabeth D.
Greensboro, NC | Reviewed on Jul 23, 2024
For my sister and me this was a trip of a lifetime returning to France where we lived for several years when we were young. Lise worked very closely with us to plan out everything we requested in addition to adding in some activities we had not thought of such as the side trip to Monet's home and gardens. From the time we arrived at CGD airport to the moment we were dropped off for our flight back to the United States, everything went like clockwork! This included private transfers, all... Read more

For my sister and me this was a trip of a lifetime returning to France where we lived for several years when we were young. Lise worked very closely with us to plan out everything we requested in addition to adding in some activities we had not thought of such as the side trip to Monet's home and gardens. From the time we arrived at CGD airport to the moment we were dropped off for our flight back to the United States, everything went like clockwork! This included private transfers, all tickets to activities and tours, as well as train tickets and stays at wonderful boutique hotels. There were a lot of highlights to this trip but my sister and I loved our Seine dinner cruise on Bastille Day with incredible fireworks over the Eiffel Tower. Frankly we were amazed at how little stress we had with this trip. When visiting France again I will definitely work with Lise. Thanks so much!

Hotel Reviews
Hôtel Tardif Noble Guesthouse
Bayeux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Clos d'Amboise
Amboise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Giverny along the way
Discover Giverny along the way
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour to Azay-Le-Rideau and Chinon
Private guided tour to Azay-Le-Rideau and Chinon
Amboise
Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris
Quality of Experience
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris
Quality of Experience
Fantastic I was pleasantly surprised by the quality of the meal. The Bastille Day fireworks were quite a wonderful experience
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

Enjoyed with whirlwind tour of the Louvre.

Quality of Experience
D-Day U.S beaches tour
D-Day U.S beaches tour
France
Guides, Drivers and Staff
Transport
Mont-Saint-Michel day Tour
Mont-Saint-Michel day Tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Chartres guided tour
Chartres guided tour
France

Although this guided tour was good I believe that my sister and I would have done just as well with a personal guided tour on our own with our driver just giving us a set time for us to visit Chartres before we traveled to our next destination.

Quality of Experience
Guides, Drivers and Staff
Transport
A pretty fast driver but we had no mishaps
Chambord, Chenonceau & Lunch at the Château - Full Day
Chambord, Chenonceau & Lunch at the Château - Full Day
France

The private lunch at the Chateau was fantastic! I loved the marriage museum at this small Chateau.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

Although our guide was very nice her command of the English language was limited. Since I speak some French it was not as much of a problem for me as it was for my sister. We would have been better off to take the English audio guide and tour on our own with the guide just dropping us off for the allotted time.

Quality of Experience
Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Replied on Aug 09, 2024
Dear Elizabeth, Thank you so much for your wonderful review! I'm thrilled that your trip back to France was such a meaningful and memorable experience for you and your sister. It was an absolute pleasure working closely with you to plan this journey, and I'm delighted that everything went smoothly from start to finish. I'm especially glad you enjoyed the special touches like the Seine dinner cruise on Bastille Day—it sounds like a truly magical moment! Your kind words mean a lot to me, and... Read more

Dear Elizabeth,

Thank you so much for your wonderful review! I'm thrilled that your trip back to France was such a meaningful and memorable experience for you and your sister. It was an absolute pleasure working closely with you to plan this journey, and I'm delighted that everything went smoothly from start to finish.

I'm especially glad you enjoyed the special touches like the Seine dinner cruise on Bastille Day—it sounds like a truly magical moment! Your kind words mean a lot to me, and I’m so happy to hear that the trip was stress-free and full of unforgettable experiences.

When you decide to visit France again, I would love to assist you with your travels. Thank you once again for your trust and for sharing your feedback!

Sincerely,
Lise

Aix-en-Provence and Nice for 3 Generations
France | Jun 24 - Jul 1, 2024

Abigail
Abigail V.
Richmond, CA | Reviewed on Jul 23, 2024
Nathalie worked closely with us to plan the perfect Provence trip for our three generations! The day trips with A la Française were wonderful. Remy was a wonderful guide for the Aix-en-Provence Historical and Gourmet walking tour...informative and good pace. We LOVED the morning lavender fields tour, also with A la Française. Stunning photo opportunities. The Villages and Markets of the Luberon, also with A la Française, was also enjoyable, although maybe a bit too long? Or, maybe the... Read more

Nathalie worked closely with us to plan the perfect Provence trip for our three generations! The day trips with A la Française were wonderful. Remy was a wonderful guide for the Aix-en-Provence Historical and Gourmet walking tour...informative and good pace. We LOVED the morning lavender fields tour, also with A la Française. Stunning photo opportunities. The Villages and Markets of the Luberon, also with A la Française, was also enjoyable, although maybe a bit too long? Or, maybe the heat just made us cranky by the end of the long day? Boutique Hotel Cezanne was clean, comfortable and well-located. Breakfast was excellent. Aix-en-Provence is a special, special city.
The train from Aix-en-Provence to Marseille to Nice was a bit of a nightmare, although we maybe should have assumed that it would be during the height of the summer season. We had great difficulty finding seats on the second leg of the train trip, but eventually managed to find three seats in three different train cars, just hoping that we all knew when to disembark.
Nice is bustling compared to the laid back vibe of Aix. Our hotel, La Villa Nice Promenade, was also clean, comfortable and well-located. Breakfast was tasty. Our first day trip was a private tour with Liven Up to Grasse, Tourrettes-sur-Loup, and St. Paul de Vence. The Fragonard perfume factory in Grasse is a must. Great, informative factory tour with shopping at the end! Beautiful city...wish we could have spent more time exploring. Tourrettes-sur-Loup was as lovely as we had remembered, although our stop was short here as well. St. Paul de Vence was as picturesque as we had remembered. We loved wandering along the alleys; however, the crowds made it less charming. It seems as though this is now a much more popular destination than it was in 1997! Our city tour of Nice with Michel (Liven Up) was special as he was born and raised in Nice! Our tour was fast-paced, but packed with special lookouts, sweet anecdotes from his childhood, and of course, the main attractions of the city. I wish we had scheduled a few more days in Nice!
Overall, we ALL truly enjoyed the trip...not an easy feat to please an 18, 48 and 78 year old with the same itinerary!
Merci Beaucoup, Nathalie!

Hotel Reviews
Boutique Hotel Cezanne
Aix-en-Provence

Clean, comfortable and well-located. Helpful staff and excellent breakfast offering.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Villa Nice Promenade
Nice

Well-located. Good breakfast. Clean and comfortable room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jul 23, 2024

Hello Abigail,

Thank you so much for this review, I am really happy to read that you enjoyed this trip all together !
All the best,
Nathalie

Amazing family trip!
France | Jul 8 - Jul 21, 2024

Crystal
Crystal B.
Canada | Reviewed on Jul 22, 2024
I cannot say enough about the exceptional service provided by Kimkim Travel Agency for our recent family trip to France. From the initial stages of planning, they went above and beyond to factor in our specific needs, wants, and the ages of our children. The customized itinerary was perfect, ensuring we had a balance of activities that catered to everyone's interests. One aspect that truly stood out was the dedicated support we received while in France. Despite minor hiccups that occurred... Read more

I cannot say enough about the exceptional service provided by Kimkim Travel Agency for our recent family trip to France. From the initial stages of planning, they went above and beyond to factor in our specific needs, wants, and the ages of our children. The customized itinerary was perfect, ensuring we had a balance of activities that catered to everyone's interests.

One aspect that truly stood out was the dedicated support we received while in France. Despite minor hiccups that occurred during our trip, Kimkim was there every step of the way to provide assistance promptly and efficiently, giving us peace of mind knowing we were in good hands.

The only slight concern I had throughout the process was that we were initially informed that we would receive our vouchers and final travel guide two months in advance. However, these documents were provided closer to one month before our departure date. While this caused a brief moment of worry, it did not detract from the overall positive experience we had with Kimkim.

Looking back at our amazing adventure in France, we would not hesitate to use Kimkim again for our future travels. Their attention to detail, personalized approach, and excellent on-ground support truly set them apart as a top-notch travel agency. Highly recommended! ✈️🌍 #KimkimTravel #FranceExploration

Hotel Reviews
Hôtel Apollinaire
Nice

Beautiful hotel, exceptional service!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Paris CDG Airport & Convention
Roissy-en-France

The hotel smells like an old bus, the food at the buffet was not great. Everything felt grimy and dirty. Would not stay again. The one positive was that there were many activities for children to play in the lobby to keep busy giving you our way from the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carlton Lyon - MGallery Hotel Collection
Lyon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Escaletto
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Bastille Marais Paris
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Louvre Museum Treasure Hunt
Louvre Museum Treasure Hunt
Paris

This activity was a family highlight of the trip. Our tour guides catered to our children's interests and it was still highly informative and interesting for the parents. 10 out of 10 would recommend.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 22, 2024
Bonjour Crystal,
Merci beaucoup for your kind review, we are happy to read you and your family had a great trip to France!
I am glad to read your review about the hotels and tour, especially that you and your kids enjoyed the Treasure Hunt at the Louvre! :)
Thanks for sharing your feedback about the travel documents, I understand travelers prefer to receive them early.
Regarding the hotel in CDG, I was sorry to read your feedback about it. This type of feedback is very important to us to make...
Read more

Bonjour Crystal,
Merci beaucoup for your kind review, we are happy to read you and your family had a great trip to France!
I am glad to read your review about the hotels and tour, especially that you and your kids enjoyed the Treasure Hunt at the Louvre! :)
Thanks for sharing your feedback about the travel documents, I understand travelers prefer to receive them early.
Regarding the hotel in CDG, I was sorry to read your feedback about it. This type of feedback is very important to us to make sure all the services and hotels meet our travelers' expectations.
I hope you arrived home safely with many memories of your French adventure!
I wish you all the best in your future travels,
Mathilde

Valentine was the most wonderful and profesio...
France | Sep 13 - Oct 22, 2022

C
Carlos S.
Mexico | Reviewed on Jul 14, 2024

Valentine was the most wonderful and profesional travel specialist we have ever met. She made every single arrangement exactly as we wanted it to be. She chose the most wonderful hotels and places as she just had the best insight on France and the best instinct. She really was essential in making our trip an absolute joy.

Local specialist: Valentine (Do not use) Julien

Summer Trip to French Riviera, Provence and Italy
France | Jun 22 - Jul 5, 2024

Kathleen
Kathleen G.
San Jose, CA | Reviewed on Jul 12, 2024
Our family enjoyed a beautiful vacation to the French Riviera & Provence with an extension to Cinque Terre and Milan. We didn’t have much time to plan our trip and were relieved to rely on the experience and advice pf our local guide, Mathilde. She provided exceptional service, was very communicative, (including phone calls), and helped us explore areas we might not have found on our own. While we knew we wanted to see Verdon Gorge, we were thrilled and delighted by our stay at La Bastide... Read more

Our family enjoyed a beautiful vacation to the French Riviera & Provence with an extension to Cinque Terre and Milan. We didn’t have much time to plan our trip and were relieved to rely on the experience and advice pf our local guide, Mathilde. She provided exceptional service, was very communicative, (including phone calls), and helped us explore areas we might not have found on our own. While we knew we wanted to see Verdon Gorge, we were thrilled and delighted by our stay at La Bastide de Moustiers. The grounds, rooms and amazing restaurant left us wanting more. Thank you for helping make our vacation so memorable!

Hotel Reviews
Mas Valentine
Saint-Rémy de Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Bastide de Moustiers
Moustiers-Sainte-Marie

The most incredible service and food! We loved our accommodations and the dinner in the library . This is a very special place, especially for those who appreciate the little details. We hope to return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Olive Groves & Vineyards with Olive oil and Wine tasting
Olive Groves & Vineyards with Olive oil and Wine tasting
France
Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 12, 2024

Bonjour Kathleen,
Thank you so much for sharing this amazing review, I am happy you had such a wonderful time with your family in the South of France and Cinque Terre! It was a pleasure for Amandine and I to design your road and train trip, and I hope you made a lot of memories to share together :)
I wish you all the best in your future travels,
Mathilde

Paris and London Excursion
France | Jun 27 - Jul 5, 2024

MIchael
MIchael M.
Dallas, TX | Reviewed on Jul 08, 2024
This trip was done entirely by email and communication through Kimkim. Overall, our experience was excellent both on setting the trip up and the actual trip. I got in communication with Kimkim in January 2024 for a June trip. Mathilde was assigned as my travel agent. I provided some timelines including destinations and some activities desired by us. As this was a continuation of a wine tasting trip that we had already booked, I also provided Mathilde with the itinerary for that trip to... Read more

This trip was done entirely by email and communication through Kimkim. Overall, our experience was excellent both on setting the trip up and the actual trip. I got in communication with Kimkim in January 2024 for a June trip. Mathilde was assigned as my travel agent. I provided some timelines including destinations and some activities desired by us. As this was a continuation of a wine tasting trip that we had already booked, I also provided Mathilde with the itinerary for that trip to give her a sense of what our trip had already been planned as well as the level of service we expected.
Over several weeks of back and forth communications with Mathilde, we came up with a tour that met our needs, finalizing details by February and a downpayment made. In addition to some of the normal tour, hotels, transportation, we made a specific request for a hard-to-book tour in London called the "Ceremony of the Keys" at the Tower of London. While Mathilde had not previously heard of this tour, she did her research and was able to book this for us. In summary, the planning stage of this trip went very smoothly and Mathilde was flexible, cooperative and an overall pleasure to work with. She was also forthcoming with recommendations that we had not though of.
With regard to the actual trip, we received our itinerary and vouchers in a timely manner. The hotel choices were very good hotels with reasonable value for the money. While there were some minor glitches with transportation, we were provided with contact numbers that enabled us to sort things out with a minimum of stress. Overall, everything went off with us having a great time with a minimum of stress.
Highlights of the trip were the aforementioned "Ceremony of the Keys", the Seine dinner cruise, Montmartre, Versailles and the Louvre, both food tours as well as all of our guides and drivers.
In summary, a great trip with great service from Kimkim

Hotel Reviews
Hotel le Walt - Tour Eiffel
Paris

Nice boutique hotel located near many Paris attractions. Room was good-sized and comfortable. Hotel offers a nice continental breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Montague On The Gardens
London

This is one of the best hotels we have stayed at ever. Rooms are generously sized. Location is excellent across from the British Museum and walking distance to great local areas such as Charing Cross and Covent Gardens. All the staff here work hard to make you feel valued and provide good service. This is our second stay at Montague on the Gardens and they did not disappoint.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Good morning breakfast, nice bar with entertainment a few nights a week. Very homey but elegant atmosphere.
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 09, 2024

Bonjour Michael and Kathryn,
Merci beaucoup for your amazing review! It was a pleasure to work with you to design your perfect trip and I'm glad we could get the exclusive Ceremony of the Key tickets in London!
I wish you all the best in your future travels!
Mathilde

A very memorable trip - thank you Aline & Bastien
France | Jun 30 - Jul 7, 2024

Atul
Atul H.
Singapore | Reviewed on Jul 08, 2024
Aline and Bastien planned an amazing trip - they spent time understanding our needs, budgets and things we (my wife and me) wanted to do in Paris. Every small detail from hotel type and location to customized tours were well thought of. We enjoyed the entire week in Paris, thanks to the attention to details and planning done by the Aline/Bastien. They were also very reachable, always quick to respond and proactive. Thank you for a very memorable trip! Read more

Aline and Bastien planned an amazing trip - they spent time understanding our needs, budgets and things we (my wife and me) wanted to do in Paris. Every small detail from hotel type and location to customized tours were well thought of. We enjoyed the entire week in Paris, thanks to the attention to details and planning done by the Aline/Bastien. They were also very reachable, always quick to respond and proactive. Thank you for a very memorable trip!

Hotel Review
Terrass Hotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jul 08, 2024

Bonjour Atul,
Thanks a lot for your review! It’s been a pleasure
To organize your Paris discovering and romantic week with your wife!
As you mentioned we are always here for our traveler before, during and after the trip! We are happy that you are appreciated our work and commitment.
We are here next time you need us for your next trip to Europe!
Best
Bastien and Aline

Beauty and adventure in Paris and the South of France
France | Jun 19 - Jul 1, 2024

D
Diane H.
Champaign, IL | Reviewed on Jul 07, 2024
Our trip to Paris and the South of France was packed with beautiful sites and fun adventures. My favorites were the trip to Giverny to see Monet's garden, the e-bike tour through the Provence region with our excellent guide, Roman, and the day-trip to the Loire Valley to visit 3 castles. Read more

Our trip to Paris and the South of France was packed with beautiful sites and fun adventures. My favorites were the trip to Giverny to see Monet's garden, the e-bike tour through the Provence region with our excellent guide, Roman, and the day-trip to the Loire Valley to visit 3 castles.

Hotel Reviews
Marseille Penthouse
Marseille

Great outdoor spaces. Bright interior and beautiful views of the sea. Nice to have an elevator with private access to the apartment.

Authenticity & Character
Bright and clean. Nothing super fancy but comfortable furniture and beds.
Location
Park right across the road. Cafes and a small grocery store very close by.
Staff
Our host checked in on us almost daily and answered the few questions that I had. She definitely cared that we had a good stay.
Cleanliness & Comfort
Hotel Du Ministere
Paris

We were 4 people in a lofted room, with the king bed up a narrow set of stairs and the bathroom and sofa-bed on the lower level. The sofa bed was not very comfortable so we ended up putting the mattress on the floor. The air conditioning was not working properly, despite several phone calls to the front desk and a hotel clerk coming to try to adjust it. We slept with windows open and it was still warm in the room for most of the night. Finally, the carpet was wet outside the bathroom door when we first arrived, which the clerk said was due to the shower overflowing (from the previous occupants?).

Authenticity & Character
Loved the breakfast
Location
Close to restaurants
Staff
Staff was friendly and tried to remedy the problems we were experiencing
Cleanliness & Comfort
Air-conditioning fixed, 2 regular beds for 4 people rather than a sofa-bed, and fix the shower so floor outside bathroom would not be wet
Saint Martin 339 Apartment
Paris

Spacious and a great location. Comfortable beds. Wonderful covered terrace for dining al fresco. The only thing to note is the 5 flights of spiral stairs that are required to access the apartment. It was not a problem for us (we definitely got our exercise in each day) but is something to note for those with mobility issues.

Authenticity & Character
Covered terrace, wood floors and built-in storage areas
Location
Close to 2 metro stations, surrounded by cafes and right by a small grocery store
Staff
Cleanliness & Comfort
Comfortable beds
Activity Reviews
Visit of the Eiffel Tower and Seine river cruise
Visit of the Eiffel Tower and Seine river cruise
Paris
Quality of Experience
Guides, Drivers and Staff
N/A We got to this activity via the metro
Gourmet food tour in Saint-Germain-des-Prés
Gourmet food tour in Saint-Germain-des-Prés
Paris

Fannie was a knowledgeable and friendly guide. We enjoyed all the stops, especially the chocolates, jams and cheeses. Getting to pick our own dessert was also a treat.

Quality of Experience
Guides, Drivers and Staff
Friendly and knowledgeable
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Quality of Experience
Day excursion by train to Giverny and visit of Monet’s Garden
Day excursion by train to Giverny and visit of Monet’s Garden
France

End of June is the ideal time to visit the gardens. So many flowers blooming!

Quality of Experience
Day Trip to Loire Valley Châteaux
Day Trip to Loire Valley Châteaux
Paris

It was a long day with a lot packed in, but very fun to see all 3 castles. Each one was special and unique in its own right. The architecture and the gardens, along with the history of the region and each castle was interesting and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Philip was full of information and gave us some good stories and insights on the history of each place we visited.
Transport
Van was comfortable and it was nice that the group was small. It was nice that we stopped at a nice gas station with a bakery on the way.
Visit of City of Popes and Pont d'Avignon
Visit of City of Popes and Pont d'Avignon
France
Quality of Experience
Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France

Huge place. The inside is impressive but the gardens need equal time to explore.

Quality of Experience
Guided E-bike tour of Luberon
Guided E-bike tour of Luberon
France

Amazing scenery and fun adventure! Romain was an excellent guide that showed us all around the region - from lavender fields and other agricultural areas to villages and beautiful architectural structures. He tailored the day to our interests, which was a fantastic way to explore. From coffee and pastries in one village to exploring the countryside to eating lunch while overlooking the beautiful valley, we loved every minute of it! This was our group's favorite thing we did in our 2 weeks in France.

Quality of Experience
Having the day tailored to what we wanted to see was amazing. Loved the lavender fields as well as all the small villages
Guides, Drivers and Staff
Our guide, Romain really made the day fun and interesting
Transport
E-bikes are fun and easy to ride
Visit of Carrières de Lumière & free time in Les Baux de Provence
Visit of Carrières de Lumière & free time in Les Baux de Provence
France

We enjoyed walking around the village, eating and shopping.

Quality of Experience
Transport
Overall, having a rental car is a burden for those not used to driving in France. We needed a larger car to accommodate our luggage and this was difficult to maneuver in the narrow streets and parking areas.
Full day kayaking in Marseille's Calanques
Full day kayaking in Marseille's Calanques
France

The kayaking experience was definitely only for the super-adventurous. It was more of a kayaking lesson, complete with how to load/unload the kayaks from the trailer, carry the kayaks down a flight of stairs to the water, how to skirt yourself into the kayak and also proper paddling techniques. Our guide tried very hard to instruct us and encourage us to be calm in the choppy water. We did get to spend an hour or so on a beach area eating lunch and that was fun and relaxing, but by the time we were headed our onto the water again, it was even windier and so our guide agreed we should head back. Overall, it was a bit more work than what we 4 women had anticipated.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of The Catacombs of Paris
Visit of The Catacombs of Paris
Paris

Interesting to learn the history of the catacombs

Quality of Experience
Mediterranean cooking class
Mediterranean cooking class
Marseille

Fun to see where the ingredients come from. The group was a fun mix of people and we all learned a bit about cooking this special dish that originated in Marseille

Quality of Experience
Food
Appetizers and bread were great. Some in our group were not big fans of fish, so that made the main dish unsatisfying. Fresh fruit salad was excellent.
Guides, Drivers and Staff
Half-day private cruise in Frioul archipelago
Half-day private cruise in Frioul archipelago
Marseille

Unfortunately it was a windy and cloudy day so the water was very rough getting out and especially coming back into the marina. We loved our guide, however, and we were confident in Marie’s abilities to safely get us around. She was great at telling us the history of the area and talking about the structures we were seeing. We got to snorkel while out in one of the calmer areas so that was a highlight.

Quality of Experience
Guides, Drivers and Staff
Great guide/captain. She was thoughtful in giving us rain jackets to wear to protect us from the sea spray.
Transport
Can't do anything about the weather, but Marie did well in maneuvering the boat even in less than ideal conditions
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 09, 2024

Dear Diane, Naomi, Johanna and Sarah

I'm delighted that you had a pleasant stay. However, I note your negative feedback regarding the hotel in Paris and apologize that it did not meet your expectations; I will be contacting them.
As for kayaking, I understand the difficulty and challenge it can present, especially against the wind and possibly with rough seas.
For my part, it was a true pleasure to organize this trip. France still has so much to offer, so please visit us again!
I wish you all the best,
Audrey

Aline and Bastion planned an amazing trip to France
France | May 16 - May 28, 2024

katherine
katherine k.
Ashburn, VA | Reviewed on Jul 05, 2024
Aline and Bastion planned an amazing trip to France for me, my son and daugher-in-law, 3grandchildren ages 10, 8 and 4 and my daughter. We visited Paris, Normandy, Aix and Marseilles, traveling by train. Everything was planned out and went as smooth as silk - no unexpected surprises, even with 3 children! The places that we stayed in each location were perfect for our family, all of our train travel was arranged, and the tour guides that were arranged for us for Normandy, the Louvre and... Read more

Aline and Bastion planned an amazing trip to France for me, my son and daugher-in-law, 3grandchildren ages 10, 8 and 4 and my daughter. We visited Paris, Normandy, Aix and Marseilles, traveling by train. Everything was planned out and went as smooth as silk - no unexpected surprises, even with 3 children! The places that we stayed in each location were perfect for our family, all of our train travel was arranged, and the tour guides that were arranged for us for Normandy, the Louvre and Versailles were great with the children, as well as the adults. Restaurant recommendations were great and took into consideration that we were traveling with children. Bastion was in touch with us almost everyday checking to see that everything was going smoothly and he answered each question promptly, I highly recommend both Aline and Bastion for France and will definitely use them again for future travels!

Hotel Review
« Travel to the Old Time » - Notre Dame - 3BDR/ AC
Paris

This was a great place, with plenty of room for our group of 4 adults and 3 children - ages 10, 8 and 4. It was very clean and had all we needed in a galley style kitchen. Also it was quite beautiful with the many stone walls. We felt very secure and it is in a great location with restaurants, grocery, pharmacy and markets all very close. Would definitley stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
American D-Day Experience - Full Day Private Tour
American D-Day Experience - Full Day Private Tour
Bayeux

Jonathan was a wonderful tour guide for our family trip. He was great with the adults as well as the children, making our trip to Normandy and Mont St Michel both interesting and fun for everyone. He selected great places for us to eat and was very knowlegeable about the history of both places He presented the information in a way to was wat interesting to young and old.

Quality of Experience
Guides, Drivers and Staff
Transport
Treasure Hunt at the Louvre (Private/3Hours)
Treasure Hunt at the Louvre (Private/3Hours)
Paris

Thank you Aline and Bastion for lining up Alexandra of Family Focus while we were visiting Paris! Our tour of the Louvre and Versailles with Alexandra of Family Focus Tours was one of the highlights of our recent trip to France. My grandchildren (10, 8 and 4) immediately felt right at home with her. She expertly manuevered us through the crowds to the front of display and presented the most interesting historical information. We all learned so much. Also she added so many extra touches to entertain the children ( work and coloring books, treasure hunt, etc) - they were completely engaged throughout both tours. And there were extras for the adults also, as we all peformed a dance in the ballroom at Versailles, despite the crowds! I highly recommend her!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jul 08, 2024

Dear Katherine,
Thanks a lot for your great family review! We want to thank you! You and your family were amazing with us! We truly appreciated our time with you and you’ve been amazing traveler to us!
We are very proud that you loved every aspect of your trip including guides, hotels, our creativity and flexibility.
We are trying our best to adapt our tailor made trips to every family and traveler profile!
Thanks again!
Aline and Bastien

Another great trip with KimKim!
France | Jun 23 - Jul 1, 2024

Megan
Megan H.
Ashburn, VA | Reviewed on Jul 04, 2024
We have again had a great experience working with KimKim. Sebastian was very responsive to adapting his plan to match our needs and interests. The Olive Farm tour was absolutely terrific, and we also thoroughly enjoyed the Albi Food Tour. Nastia does an outstanding job of making it fun and interesting. The car rental experience was smooth, and the we loved both of the hotels that Sebastian booked for us. Read more

We have again had a great experience working with KimKim. Sebastian was very responsive to adapting his plan to match our needs and interests. The Olive Farm tour was absolutely terrific, and we also thoroughly enjoyed the Albi Food Tour. Nastia does an outstanding job of making it fun and interesting. The car rental experience was smooth, and the we loved both of the hotels that Sebastian booked for us.

Hotel Reviews
Grand Plaza Hotel
Andorra la Vella

This is a lovely 5 star hotel. The staff was terrific. The breakfast was lovely and delicious. The room was comfortable and very well appointed. I highly recommend this hotel and wish I could have stayed longer.

Authenticity & Character
Really cool art in the hotel!
Location
We were within 20 minutes walk of everything we wanted to see and do. Great location.
Staff
Kind, helpful, responsive -- they made us feel comfortable and welcome.
Cleanliness & Comfort
Everything was perfect!
Hotel Alchimy
ALBI

Our room was large, gorgeous, and comfortable. I never wanted to leave! It is such a treat for the eye as well as comfortable and luxurious. I had the best meal of metric in their dining room. Exquisite! We would return to this hotel in a heartbeat.

Authenticity & Character
So beautifully decorated, so cool, a fantastic experience!
Location
In the old part of the city and walkable within 5-10 minutes of all the sights.
Staff
Everyone was kind and friendly.
Cleanliness & Comfort
It was beautifully maintained.
Activity Reviews
Guided visit of an olive grove and mill estate with olive oil tasting
Guided visit of an olive grove and mill estate with olive oil tasting
Albi

We liked everything about this experience -- our guide was informative and friendly. We learned about the farm, about growing olives, we walked the fields. It was so neat. Then we had a tasting of olive oils and olive products. The owner came to meet us and gave us an extra gift. We were treated so well. What a delightful experience!

Quality of Experience
We learned so much, got to spend time in the beautiful outdoors, tasted delicious products, and met lovely people.
Guides, Drivers and Staff
Our guide was able to answer all our questions and taught us so much. She was fantastic.
Albi Food Tour
Albi Food Tour
Albi

This was so much fun! We got a walking tour of Albi along with three food stops. The first was a fabulous patisserie where the baker puts mystery ingredients inside of pastries and you get to guess what they are. We got three different delicious pastries there, plus a drink, all while sitting with a lovely view of the river and the old town. After walking by the cathedral and visiting the cloister, we stopped at a confectioner's shop and got to have delicious macarons. Our final stop was so cool - a rooftop restaurant (the highest in Albi) with a view of the city to enjoy while having a glass of wine or cocktail and sharing an enormous charcuterie board with three cheeses, pate, many meats, peppers, pickles, and lovely crusty bread. It was a lovely capstone to a terrace experience.

Quality of Experience
Amazing food at special places we wouldn't have found on our own.
Guides, Drivers and Staff
Nastia is a 5-star guide!!
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jan 26, 2025

Hi Megan,

Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you to tailor the trip to your preferences. I'm glad you enjoyed the Olive Farm tour and the Albi Food Tour – Nastia truly does make it special. It's great to know that the car rental and hotel arrangements met your expectations as well.

Looking forward to helping you plan your next adventure!

Best regards,
Sebastian

Rashi was our contact for our trip. The trip ...
France | Jun 19 - Jun 28, 2024

S
Susan B.
Chicago, IL | Reviewed on Jul 04, 2024
Rashi was our contact for our trip. The trip went quite smoothly except on parts where she suggested we take buses. They didn't alway run as she indicated and in a few towns it was really hard to find the bus station. The road book should have included a map to the bus stations. Our accommodations were wonderful and the baggage transfer was flawless.
The roadbook was confusing at times when trying to follow the alternative routes. The GPS was excellent.
Read more

Rashi was our contact for our trip. The trip went quite smoothly except on parts where she suggested we take buses. They didn't alway run as she indicated and in a few towns it was really hard to find the bus station. The road book should have included a map to the bus stations. Our accommodations were wonderful and the baggage transfer was flawless.
The roadbook was confusing at times when trying to follow the alternative routes. The GPS was excellent.

Activity Review
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Walking day : Champex - Bovine/Fenêtre d’Arpette - Trient
Champex
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Thomas Bringuy

Family Trip to Europe was a success!
France | Jun 17 - Jun 26, 2024

J
Jessica M.
Austin, TX | Reviewed on Jul 02, 2024

When we started planning our trip, we knew we wanted to visit two countries: France and Switzerland. Navigating between the two was too overwhelming to plan. There were four of us, including 4 kids, and everyone had different ideas about what they wanted to see. The tours and experiences we had through KimKim really took our trip to another level. Our rep, Mathilde, was so patient and kind. It was a fantastic experience!

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 03, 2024

Bonjour Jessica,
Merci beaucoup for your fantastic review! It was a real pleasure to organize your family trip to France and Switzerland and I'm so happy to read you had a great time. I hope you arrived home safely and with a lot of new memories in mind :)
I wish you all the best in your future travels,
Mathilde

In dinard the hotel had zero parking we usual...
France | Jun 17 - Jun 28, 2024

K
Keith K.
Dallas, TX | Reviewed on Jul 01, 2024

In dinard the hotel had zero parking we usually parked about 6 or 7 blocks away. The guides were awesome.
People need to be aware very little cell service. Makes it difficult to use google maps to travel. communication was nice most new a little English. A list of nice restaurants in areas where we are staying with the times they are open would be great. a lot are closed midday and during the week. Really loved your choices of places to see!

Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jul 04, 2024

Thank you for this brief review .
I was very surprised to read that Royal Emeraude Hotel in Dinard has no parking because they do have their own private parking ! ( May be with a limited capacity ?)
We had sent you Apps to help you finding restaurants every where.

The most important is that you had a wonderful trip and "awesome guides".
Thank you for choosing us !
All the best
Nathalie

Wonderful France Trip to France 🇫🇷 for my husband and I
France | Jun 10 - Jun 22, 2024

Lynn
Lynn M.
Ashburn, VA | Reviewed on Jun 26, 2024
I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in.... Read more

I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in. The hotels were also the boutique hotels we prefer. She also got us from point A to B with good timing and clear instructions. Thank you Valentine!

We enjoyed the many tours we had in France. Our tour guides were all great! Celine’s tour of Montmarte was one of our 1st tours. Her knowledge of the area is impressive. She was very patient with us as we navigated some traffic and weather issues. We especially enjoyed our Versailles bike tour with Michael ( his passion for history shows , we learned a lot) , recommend this full day tour! A great way to see most of Versailles. A special shout out to Sebastian on our Gourmet stopovers tour in Marseille. We had so much fun learning about the food, wine, chocolates, soaps, olive oils there. We did not want the tour to end. We also enjoyed our cooking class in Nice. We have new techniques and recipes to take home with us.

Hotel Reviews
Hôtel des Grands Hommes
Paris

Beautiful room, clean. Nice breakfast area downstairs. Nice location in the Latin Quarter. Good service!

Authenticity & Character
Beautiful decoration
Location
Staff
Someone at the desk 24/7 , friendly, helpful
Cleanliness & Comfort
Les Ormes (Bed & Breakfast)
Saint Rémy de Provence

G

Authenticity & Character
Upstairs over a bakery/restaurant, very clean, newly remodeled room, large bathroom.
Location
Central St Remy location, parking a little tricky but manageable
Staff
Not really a breakfast- one day so busy, we ended up somewhere else. Another day just bread, service lacking
Cleanliness & Comfort
Very clean . Double vanity in room
Hotel Particulier Le 28
Aix en Provence

Beautiful hotel, great customer service.

Authenticity & Character
Beautiful art, has a cool vibe combined with a classic mansion. Charming courtyard for breakfast
Location
Staff
Lovely breakfast, wonderful servers. Helpful at check-in , accomadated laundry request.
Cleanliness & Comfort
Mattress ( a bit worn) towels ( dingy ,thin) can use improvement
Les Terrasses d'Eze 4*
Eze

Gorgeous view! Accommodating staff, amazing restaurant

Authenticity & Character
Location
Good location to drive to Nice, Monaco
Staff
All very attentive .
Cleanliness & Comfort
4* Hilton Paris Charles de Gaulle Airport
Tremblay-en-France

A very nice airport hotel, good breakfast

Authenticity & Character
Location
Great location. Recommend to give clients notice it is a bit of a walk from terminal 2 to 3 with heavy bags.. , doable but a little far. once to terminal 3, Hôtel directly outside, 3 min walk.
Staff
Cleanliness & Comfort
Activity Reviews
Private Gourmet Food Walk
Private Gourmet Food Walk
Marseille
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris
Louvre Murders & Mysteries Experience
Louvre Murders & Mysteries Experience
Paris
Private Montmartre Art & Culture Walk
Private Montmartre Art & Culture Walk
Paris
Lavender afternoon tour
Lavender afternoon tour
Aix-en-Provence
Latin Quarter Gourmet Food Walk
Latin Quarter Gourmet Food Walk
Paris
Versailles Bike & Palace Day Trip
Versailles Bike & Palace Day Trip
France
Baux de Provence Castle & Quarries of Lights (Combined ticket)
Baux de Provence Castle & Quarries of Lights (Combined ticket)
France
Calanques National Park Boat Trip
Calanques National Park Boat Trip
Marseille

Beautiful area , we had a VERY windy day. Water is cold, but there are wetsuits available Choppy boat ride . Our boat captain, Mike was great. He did have necessary rain jackets to provide us from the spray of the waves.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 02, 2024

Hello Lynn,
Thank you so much for your detailed review! Your feedbacks are very important to us in order to improve our services.
We hope you had a great time and cameback home with a lot of souvenirs in mind!
It was very exciting to organize your beautiful anniversary trip,
See you soon in Europe,
Valentine

Above & beyond...highly recommend!
France | Jun 12 - Jun 25, 2024

Alyssa
Alyssa T.
Chicago, IL | Reviewed on Jun 26, 2024
The planning & support services provided by Aline & Bastien was above & beyond what I expected when I first signed up for the KmKim service. Aline & Bastien were instrumental in planning an engaging and fun trip for our family. They kindly answered our endless questions and made adjustments to fine-tune the trip to meet our needs. The tour guide they arranged for us in Normandy was fantastic and reliable. All hotel and rental car reservations were seamlessly integrated into our trip and we... Read more

The planning & support services provided by Aline & Bastien was above & beyond what I expected when I first signed up for the KmKim service. Aline & Bastien were instrumental in planning an engaging and fun trip for our family. They kindly answered our endless questions and made adjustments to fine-tune the trip to meet our needs. The tour guide they arranged for us in Normandy was fantastic and reliable. All hotel and rental car reservations were seamlessly integrated into our trip and we had no issues with any arrangements. They provided helpful & accurate recommendations for other activities like bike rentals, too. I highly recommend KimKim and Aline and Bastien!

Hotel Review
Hotel Le Clos d'Amboise
Amboise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
American D-Day Experience - Full Day Private Tour
American D-Day Experience - Full Day Private Tour
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
From Bayeux to Mont Saint Michel Village & Abbey tour (Small Group/8Hours)
From Bayeux to Mont Saint Michel Village & Abbey tour (Small Group/8Hours)
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 27, 2024

Dear Alyssa & Robert,
Thanks a lot for your excellent review!
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this Europe trip for you :)
Have a safe flight back! and don't hesitate to join us on your next trip to Europe!
Best
Aline

The lavender fields with private driver who w...
France | Jun 14 - Jun 19, 2024

Kelly
Kelly M.
Sarasota, FL | Reviewed on Jun 26, 2024
The lavender fields with private driver who was familiar with area was the highlight of my trip. Nathalie gave us lovely shopping time and was most gracious with our every whim. Nick was very knowledgeable about wines and shared a lively day with him in Sancerre and Pouilly. Hotels were big improvement from previous trips. Only negative was that taxis were a precious commodity at Famille Bourgeois. Managed with help. Read more

The lavender fields with private driver who was familiar with area was the highlight of my trip. Nathalie gave us lovely shopping time and was most gracious with our every whim. Nick was very knowledgeable about wines and shared a lively day with him in Sancerre and Pouilly. Hotels were big improvement from previous trips. Only negative was that taxis were a precious commodity at Famille Bourgeois. Managed with help.

Hotel Reviews
Hôtel Restaurant Famille Bourgeois
Chavignol Sancerre

Charming authentic French hotel with good food. The only negative was getting taxis to go anywhere. Only near it’s own winery so this was difficult

Authenticity & Character
Charming. Made huge efforts to speak English with us.
Location
Available taxis during high season
Staff
Friendly. See above comment
Cleanliness & Comfort
Authentic. No safe. Good bed and clean.
Le Clos de la Glycine
Roussillon

Wonderful view from atop the ocre hills. Charming village. Exceptional restaurant with view and food. Aperol was fabulous but the bar is only for the restaurant not hotel.

Authenticity & Character
Patio with a view
Location
See above
Staff
Awesome just short staffed.
Cleanliness & Comfort
Charming suite
Boutique Hotel Cezanne
Aix-en-Provence

Felt like back in America with more modern feel in the city.

Authenticity & Character
You lose some character but you get comfort. Only negative was toilet across the room for the sink.
Location
Walked to restaurant and shopping
Staff
Friendly and informative
Cleanliness & Comfort
Clean
Activity Reviews
Sancerre Wine Tour (Private/8Hours)
Sancerre Wine Tour (Private/8Hours)
Chavignol

Very knowledgeable guide, Nick. Enjoyed his expertise and his company. Showed us new wines.

Quality of Experience
Good variety of wines and interesting conversations
Guides, Drivers and Staff
See above
Transport
Guide had Mercedes van. Taxis. Stresssful but they did show up when they were supposed to be there
Lavender Full Day ! (Private/8Hours)
Lavender Full Day ! (Private/8Hours)
France

Enjoyed Nathalie and her tour of st Remy and searching of fields for us.

Quality of Experience
Loved shopping in st Remy and local markets.
Guides, Drivers and Staff
Kudos Nathalie.
Transport
Being dropped right at front doors and being picked up promptly is nice.
To the villages of the Luberon tour (Private/8Hours)
To the villages of the Luberon tour (Private/8Hours)
Aix-en-Provence

Enjoyed driving from village to village. Got to see a lot of countryside and she is very knowledgeable of the area.

Quality of Experience
See above
Guides, Drivers and Staff
Repeating but Nathalie was with us for 2 days. Awesome
Transport
Clean Mercedes van
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jul 02, 2024

Hi Kelly,
Thank you for choosing us, we are happy of your excellent review!
We are glad that you appreciated our guide selection for you!
Do not hesitate to reach us for your next trip to France, Switzerland, Germany or Italy!
Aline & the whole team at Love Europe by Serenji Travel

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