Kimkim Trip Reviews for Galapagos Islands

This was an amazing trip. Everything was so organized and Isabel, the travel specialist we worked with, was so helpful in promptly answering all questions. Once we got to the Galapagos everything went so smoothly. The hotels and tours were great. Overall, I cannot recommend this trip, and using kimkim and Isabel to arrange/organize everything enough.

Hotel Reviews

Ikala Galapagos Hotel

Puerto Ayora

The hotel is in a great location. The rooms and grounds are great.

Authenticity & Character

Location

We were just a couple blocks from the water, and within walking distance of everything you would want in Puerto Ayora.

Staff

So helpful and kind

Cleanliness & Comfort

Albemarle

Puerto Villamil

Very quaint hotel right on the water. Our room had a balcony overlooking the beach.

Authenticity & Character

The balcony overlooking the ocean was so nice and the sun deck on the roof was great for an evening glass of wine!

Location

Staff

They were so helpful and nice!

Cleanliness & Comfort

Activity Reviews

Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz

Galapagos Islands

Our guide was great! He was so knowledgeable and passionate about the Galapagos.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to the Charles Darwin Research Station

Puerto Ayora

Seeing the conservation efforts up close and the tortoise breeding center was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to an uninhabited island

Galapagos Islands

The guide was so knowledgeable and this is such a cool excursion!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

There was no option to kayak, but the snorkeling was cool with a focus on white tipped reef sharks. The guide seemed a little less into the trip than other guides, but still had a ton of information to give.

Quality of Experience

Snorkeling over the reef sharks was so cool.

Guides, Drivers and Staff

Transport

Snorkel at Los Túneles

Galapagos Islands

This was amazing! Such a beautiful and unique area. There was amazing diversity while snorkeling and we saw so many sea turtles. Bonus we also saw penguins, orcas and albatross! This is a must-do experience if you are on Isabela.

Quality of Experience

Overall just a great day and we saw so much!

Food

Guides, Drivers and Staff

Everyone was so nice and the guide was so knowledgeable.

Transport

Fun and fast boat ride!

Hiking Sierra Negra Volcano

Galapagos Islands

Our guide Nadia was clearly passionate about the area and the ecology. She was so knowledgeable. The hike is beautiful.

Quality of Experience

Food

Sandwiches which were filling, but basic.

Guides, Drivers and Staff

Nadia was amazing.

Transport

Lucia did a great job of meticulous planning and it was a great trip though for senior citizens like us it was tiring
Lucia was very patient and kind and despite our cranky requests she went out of the way to help
Suggestions for Indian tourists
Ecuador Visa is not easy to get for Indians
Process is long with police clearance and personal interview in Delhi
Vegetarian food most places are ok but in one Hotel Deja Vu they gave ham sandwich as vegetarian to us in the Box breakfast and it will not be acceptable by many Indians
Indians need English guides and mixing with Spanish group despite so called dual language guide not very encouraging
Indians need to go with English group predominantly as guides are more comfortable in Spanish and talk more in Spanish
Senior citizens should get a more relaxed tour especially if they ask for it
These are only suggestions to help not complaints
Outstanding tours Machu Pichu
Guide Javier excellent
Very sad We couldn't do rainbow mountain and lost the money
Napo Cultural centre awesome
Chef Eric excellent for vegetarian food
Guide Valencia very good
In Quito Alejandro and his son Sebastian were outstanding and good and kind
Galapagos Volcano Hotel Paola is a sweetheart and very very nice she even gifted us few souvenirs from her own money
Volcano tour by walking was very very exhausting so this needs to be highlighted for senior citizens
The north Seymour tour Last day was climax of good ending
Thanks Lucia and Kim Kim travels for making us fulfill our bucket list 🙏🙏

The Galapagos Islands were an unforgettable experience. We did an 8-day trip during the month of July to the islands where we visited two of the islands--Santa Cruz and Isabela. The wildlife and the natural habitats were spectacular. We saw sea turtles, giant tortoises, lizards, sea lions, reef sharks, penguins, rays, and various birds and fish. On the island of Santa Cruz, there are multiple biomes so you are able to see pristine beaches, a foggy and moist highland, and an arid lowland. The volcanic element to the islands also created an impressive backdrop that made you feel as if you were on a different planet. It is a place we highly recommend visiting.

The people we met were very friendly and all of the guides were very knowledgeable as only resident Galapagueños can be guides on the islands. The one thing that we feel would have made this experience better would have been to have one point of contact person for the whole trip. We had different tour guides every day as they all specialize in different areas, which was fine, but we had a different point-of-contact person each day which resulted in there being inconsistencies between the information in our itinerary and what they communicated. Additionally, they did not always tell us what we would need to be prepared for the following day's activities (e.g. recommending that we hire a wet suit or have appropriate footwear for some of the walking activities). Other than that, it was a really great trip.

Alvaro named this trip "Unforgettable Birthday Adventure in Ecuador" and he was totally accurate. Our trip was 12 days in total and it was full of memorable and magical experiences, breathtaking nature and fun and excitement. The hotels were all fantastic and each and every guide along the way was terrific. There was not one glitch in any of our transfers, travel arrangements or tours. We were treated like special guests in this magnificent country. Alvaro was a pleasure to work with and he worked closely with us to make sure he put together the exact kind of trip that we were hoping for. He used his expertise to guide us to the right choices for us and, after getting to know us through our conversations, even made sure to include several wonderful surprises along the way. We feel very lucky that we were matched up with Alvaro and we don't have a single bad or negative thing to say about our trip. Don't hesitate to book with Alvaro...you will be so happy you did.

Hotel Reviews

Patio Andaluz

Quito

The hotel is beautiful and has old-warm charm. The staff is extremely friendly and professional. Our two-story room was wonderful. The breakfast was quite nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Napo Cultural Center

Quito

This was an amazing experience. It's situated in the jungle but every care has been taken to ensure a comfortable and memorable time. An on-duty chef prepared fantastic meals...even including a beautiful birthday cake for my birthday. Our guide, Tyson, was the greatest guy. He was tireless in making sure we saw as much wildlife as possible. Every time we came back to the lodge we were greeted with a different ice-cold juice and a cold, damp hand towel. The rooms themselves were very nice and comfortable.

Authenticity & Character

A truly educational experience.

Location

Staff

Cleanliness & Comfort

Hotel Rincon de Puembo, BW Signature Collection

Puembo

We were only here for a night, because of its proximity to the airport. It's a very nice hotel and the staff was very professional.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Galapagos Sunset Hotel

Puerto Baquerizo Moreno

This hotel is exceptional. Our beautiful room had a breathtaking view of the harbor and sunset. Susanah found out it was my birthday and she brought me a complimentary bottle of wine. I can't recommend this hotel highly enough.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Isamar Hotel

Puerto Villamil, Isla Isabela

Right on the water, our ocean front room was lovely and had a spectacular view of the beach. The restaurant (across the street) prepared a wonderful dinner for us and had a beautiful breakfast. Ava did everything to make sure that we had a wonderful stay in this beautiful hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Solymar

Galápagos

This hotel is in the perfect spot in Puerto Ayora. The room was lovely and the view of the pool and harbor was beautiful. The restaurant served a fantastic breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument

Quito

Marco was our guide for all of our time in Quito and he was simply wonderful. Such a kind gentleman and very informative. We feel like we actually made a friend in him. The walking tour of Colonial Quito was terrific and we loved the Mitad del Mundo.

Quality of Experience

Food

Guides, Drivers and Staff

Marco was exceptionally great.

Transport

Welcoming Cocktail Class at Night!

Quito

We LOVED this experience. So much fun and we made delicious drinks and were served fantastic food. Edwin was truly a wonderful host and his assistants, Josue and Karen, were so sweet.

Quality of Experience

Guides, Drivers and Staff

Edwin is fantastic. We highly recommend this.

Transport

Expedition to Mindo Cloud Forest

Quito

Another wonderful day with Marco. The hike in Mindo was beautiful. We loved stopping at the Alambi Reserve and seeing the scores of hummingbirds feeding.

Quality of Experience

Food

Guides, Drivers and Staff

Marco is the best!

Transport

Quito - Yaku Kausay Indigenous Experience in the Amazon

Galapagos Islands

This was a very interesting and unique and educational experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Indigenous Encounter and Hike to Mama Cuna Path

Yasuni National Park

Everything we did with Tyson in the rain forest was amazing. The hike to the lookout tower, a paddled canoe down the Black Creek, watching the macaws drink at the sulphur pond. Everything was incredible.

Quality of Experience

Food

Guides, Drivers and Staff

Tyson was an amazing, caring guide throughout our time in the jungle.

Transport

Sacred Wayusa Ritual, Goodbye and return to the City (Yaku Kausay Experience)

Yasuni National Park

We opted not to do this ritual.

Cooking Class Experience in Quito

Quito

Back with the fabulous Edwin, this time with Josue, Karen and Mishelle assisting him, we LOVED this experience. So much fun and very informative. We were given drinks and watched so much wonderful food being prepared and then we got to eat it all. Delicious! A very memorable afternoon.

Quality of Experience

Food

The food was truly exceptional.

Guides, Drivers and Staff

Edwin is the best!

Transport

Afternoon Adventure to Teleferico Cablecar

Quito

Another terrific afternoon with Marco. We loved the spectacular Telefrico ride and the view from above. We got fantastic pictures on the swings that overlook the valley.

Quality of Experience

Food

Guides, Drivers and Staff

Marco is so great!

Transport

Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería

Galapagos Islands

This was a great overview of San Cristobal. Lenin was a very informative guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dinner by the Sea

Galapagos Islands

This is a very nice restaurant and they prepared a lovely meal for us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity

Puerto Villamil

Our guide was terrific. The area where we kayaked wasn't the most exciting but it was a lot of fun. The snorkel area was nice but a little cold and murky.

Quality of Experience

Food

Guides, Drivers and Staff

Terrific guide

Transport

Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station

Puerto Ayora

We loved this experience. We learned so much and had a wonderful afternoon with our terrific guide, Daniel, and the tortoises.

Quality of Experience

Food

The restaurant at Rancho Primicias is really fantastic. We had a delicious lunch there.

Guides, Drivers and Staff

Daniel was great

Transport

Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island

Puerto Ayora

The kayaking trip in Tortuga Bay was really wonderful. We saw SO many sea turtles around us, reef sharks, a nest with baby great blue herons. This is a spectacular place to spend the afternoon.

Quality of Experience

Food

Guides, Drivers and Staff

Jose was a terrific guide

Transport

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island

Puerto Ayora

This trip was truly spectacular. The Altarmar is a gorgeous boat, the crew was friendly and Felipe was an excellent guide. We saw many blue-footed boobies, frigates and such when we pulled alongside Daphne Major Island. We loved exploring the uninhabited Bartolome' and learned so much from Felipe there. Then the snorkeling off the beach at Santiago was fantastic...we saw sea turtles, a reef shark and many beautiful fish. Lunch back on the boat was excellent. As was the trip back. An awesome day.

Quality of Experience

Well worth the money

Food

Guides, Drivers and Staff

Felipe and the boat staff were excellent

Transport

Puerto Ayora Departure Transfer: Farewell to the Galapagos

Puerto Ayora

This was very smooth. Just like everything else that Alvaro set up.

Quality of Experience

Food

Guides, Drivers and Staff

Every single driver we had on this trip was great

Transport

Hi, my daughter and I took a fairly short trip to the Galapagos in August 2022 and Alvaro at kimkim set up every detail. Through Alvaro, kimkim continues to provide a wonderful, small group, personalized trip. We had the luxury of being met at airports and ports, and taken to comfortable, well-located hotels. Whenever I had a question or there was a problem (in our case, in the form of a cancelled flight that threw the schedule off), Alvaro was there and worked intensely to help.

Before the trip, Alvaro worked through several different itineraries with me, as I tried to figure out what would work. He was, throughout, friendly, cordial, responsive, and full of suggestions that might fit. He listens well, and never seems to get impatient. I'll always associate our memorable trip with his benevolent presence, and would highly recommend both him and kimkim!

This trip was fantastic. Exceeded expectations. We swam with so many sharks (totally safe). My wife and I went for our honeymoon. Alvaro tailored the trip to our budget and special requests even last minute requests were accommodated.

The discovery dive is great for beginner divers and was definitely worth it. All the fish and shellfish based specialties were the best foods and we had fun hiking and sampling the local beer.

Who knew sharks at Galapagos would be friendly!

My trip to Ecuador and the Galapagos Islands was very pleasant and enjoyable. Thanks to Daniel, my travel details were ironed out before , during and after the trip. I had issues with my covid test result being delayed and had a mild panic, anxious situation, but with Daniel help I was able to enjoy the rest of my trip, During the trip, Daniel was very easy and fast to reach when I had questions . He helped me speak to one of the receptionist over the phone because I couldn't communicate in Spanish . Daniel is very thorough when booking tours , he would follow through with the tour guides and made sure they were there on time and explained what I would expect on the tours. I also felt safe knowing that Daniel was only a call away via whatsapp. I'm using kimkim again for my next trip because my experience with Daniel's help made a huge difference.

Galápagos Islands trip review

This is the second time we worked with Mathias for our trip. The first trip was Ecuador adventure tour including Quito, Banos, and Amazon. It was a great trip.

This time we worked with Mathias for our Galapagos island trip and it was amazing. Mathias is super thoughtful, he made sure that every single detail of the trip was taken care of. He is very patient and is so accommodating with our requests and needs. When we first arrived at the Quito hotel, Mathias met us in person with a gift of wine, chocolate, coffee, and soap. This is such a wonderful personal touch that made us feel so welcome.

During the trip, Mathias was available any time we needed any assistance and fixed any issues. On one our trips that they put us on a tour without kayaking, Mathias made sure to put us on another kayaking tour—complimentary from him. In the morning we left for Galápagos Islands the hotel forgot to pack us breakfast, Mathias offered us free breakfast after we checked in at the airport. In addition, we got an upgrade for our flight back to Quito from Santa Cruz. All these gestures made us feel super welcome and taken care of.

All the day tours we were on were amazing: with awesome tour guides and on time pick up and drop off—not a worry at all from our part. We were confident that we were well taken care of.

I would work with Mathias in the future again. He is truly an incredible person to work with and I give him the highest recommendations!

What a wonderful experience we had in Galapagos!

Alvaro was super attentive and responsive to all of our questions and had great insight on local activities. We felt very safe in our travels. Safe even to walk at night dressed like a tourist honestly. In all the places we visited in the Galápagos Islands. We speak Spanish but in all honesty the trip was so completely planned from start to finish with transportation and quick support that it really didn’t matter. I would definitely recommend the planning service to my friends who speak no Spanish. We wish we had done our scuba certificate because this is an incredible place to dive, but we did get to do a beginner/non-certificate “discovery” dive which was an amazing experience.

Some favorite places we visited below:

Isabella: smallest town we visited but the tours were WOW

Hotel- Casa de Marita - beachfront boutique hotel with an incredible view walking distance from the doc/ snorkeling/ beachfront dining. Walk the boardwalk and explore the seaside. =]

Volcano (Sierra negra) 10 mile hike in Isabella - Visit to the second largest crater in the world. This was an intense, gratifying hike. Definitely bring hiking boots (not sneakers) and a camera. Incredible view, and and quite satisfying.

Tintoreras: This tour was rather short compared to some others but we saw the most penguins, blue footed boobies, and sharks (in just a snorkel) than any other tour! Also lots of sea lions and marine iguanas.

San Cristobal:
Here the sea lions are everywhere along the boardwalk area (the most we saw anywhere). Go for a walk and greet MANY sea lions on the way on the park benches and sidewalks.

Casa Blanca- ADORABLE boutique hotel with incredible view (on the bay) and just in front of the main doc which was very convenient for our tours that left from there. Restaurant there is superb. Hostess was incredible.

Tijeretas- easy paved hike with a favorite snorkel spot. Up close and personal experience with playful sea lions and tortoises! Interpretation center is a great family activity.

Santa Cruz:
This is a fun island with lots of food, shopping, tours, and activities! The below 2 favorites are great family activities!

Acacia hotel - beauuuuutiful eco hotel that definitely felt like a treat with a private pool and modern/tasteful amenities.

Exploring and uninhabited island- Bartolomé. I wasn’t sure what to expect here but this was a great package because it was a larger boat with a great crew/ tour guide. Breakfast, lunch, snacks, and champagne included with a rather easy hike and beautiful snorkel. We saw new and different creatures such as a manta ray and puffer fish in the reef, as well as tortoises, playful sea lions and parrotfish up close.

Highlands tortoises farm- a beautiful home for the tortoises and we were able to see them up close, watch them eat their fruits freely and had a wonderful tour guide who was passionate about her work. Wonderful restaurant was there too.

Hotel Reviews

Acacia Galápagos Boutique Hotel

Puerto Ayora

This was so wonderful and charming. Beauuuuutiful eco hotel that definitely felt like a treat with a private pool and modern/tasteful design and amenities. The had robes hung up for us and several beautiful lounge areas. Also the hostess was wonderful, helpful, and inviting. Breakfast was fantastic!

Authenticity & Character

Modern eco style was very tasteful

Location

Central location

Staff

Warm, inviting and helpful

Cleanliness & Comfort

Very clean and comfortable. Lived the robes and also the bathroom was no the stylish and clean.

La Casa de Marita

Puerto Villamil

This place was very impressive. One of our favorite hotels! The waterfront view was incredible. The garden was also so charming! Water front tapas for happy hour was a classy treat and dinner was also very good. Staff made us feel very taken care of as well.

Authenticity & Character

This place was very charming and definitely had a proud Latin American personality.

Location

This is located on the end of the beach where it’s quieter, but also just a few steps down the beach are many waterfront restaurants and also pharmacy/essentials in walking distance.

Staff

Welcoming, warm, and took great care of us!

Cleanliness & Comfort

Areas were clean, comfortable, and beautiful.

Casa Blanca

Puerto Baquerizo Moreno

We stayed at the top floor suite and it had a great view, and a huge private patio. We could see the sunset from their incredible restaurant downstairs. Hospitality was wonderful and we felt well taken care of as well as safe in the area. Overall very impressed. This place is right near the bay doc which is both convenient and provides a great view!

Authenticity & Character

Lots of personality- was quaint and charming.

Location

Very convenient and beautiful sunset waterfront view .

Staff

Very attentive and took care of us.

Cleanliness & Comfort

Very clean and comfortable. Loved the privacy of the top floor suite.

Activity Reviews

Hiking the Sierra Negra Volcano

Galapagos Islands

This was an intense, gratifying 10 mile hike. Definitely bring hiking boots (not sneakers or hiking sandals) and a camera. Incredible view, and and quite satisfying. Tour guide was very energetic and knowledgeable.

Quality of Experience

Was the kind of challenging hike I was hoping for!

Food

Bagged lunch provided was good!

Guides, Drivers and Staff

Very knowledgeable

Transport

Dinner by the Sea

Galapagos Islands

Isla Grill was incredible. There were small sharks by the foot of the restaurant in plain view which was an added bonus for us! It really felt like a special occasion place. We had a bottle of the Isla Grill wine which was so good!

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island

Puerto Ayora

I wasn’t sure what to expect here but this was a great package because it was a larger boat with a great crew/ tour guide. Breakfast, lunch, snacks, and champagne included with a rather easy hike and beautiful snorkel. We saw new and different creatures such as a manta ray and puffer fish in the reef, as well as tortoises, playful sea lions and parrotfish up close.

Quality of Experience

Staff was so attentive and friendly! Also so many amenities. Very relaxing yet eventful day.

Food

Salad and dressing, fish, fried/battered bananas, huge breakfast, champagne, flan, everything was great and they thought of everything!

Guides, Drivers and Staff

Very friendly and attentive.

Exploring the Underwater World: Discovery Basic Diving Day in Santa Cruz

Galapagos Islands

We did the discovery tour and felt very well taken care of. We had an instructor walk us through instructions (just 2 students:1 instructor) and our instructor was very attentive. He made me feel safe and comfortable and took great go pro pictures and videos which were provided to us for free!

Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity

Puerto Villamil

This was a favorite tour for sure. This tour was rather short compared to some others but we saw the most penguins, blue footed boobies, and sharks (in just a snorkel) than any other tour! Also lots of sea lions and marine iguanas.

Quality of Experience

Food

Gave us tangos (local chocolate covered biscuits kind of) after our snorkel =]

Guides, Drivers and Staff

Super knowledgeable and friendly, enthusiastic, and funny =]

Transport

Kayaking on Tortuga Bay

Puerto Ayora

This tour was rather self paced which was good for fitting different schedules. A long simple walk through town and on a beach, then kayaking was so much fun!

Quality of Experience

Guides, Drivers and Staff

Self paced and more hands off large group tour

Transport

This was a lovely walk to the beach through town

Exploring the Santa Cruz Highlands & Charles Darwin Research Station

Galapagos Islands

Beautiful family friendly experience with wonderful guide and ability to get up close and personal with land tortoises free range style. They seem very happy here. It was a beautiful tour.

Quality of Experience

Food

Cafe we visited on site was a delicious 3 course meal. So good!!

Guides, Drivers and Staff

Amazing tour guide. Passionate about her field, educated, and an obvious live for the wild life.

Transport

Cabs

Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería

Galapagos Islands

This was our first real tour. We actually were offered to do both areas to snorkel but elected to do just the first (tijeretas). This was a wonderful snorkel with an easy paced hike beforehand. Sea lions were very playful and friendly. Tortoises also were happy to swim with us! Snorkeling go pro pictures were included for free =]

Quality of Experience

Quito and the Galapagos - with Daniel
This was our first time using Kimkim and we were so impressed. Our local specialist was so helpful from the beginning to the very end of our vacation. His recommendations provided us with all of the highlights and were perfect for our adventurous and nature-loving family of 5 (kids 9, 12, 15). We enjoyed snorkeling daily with playful sea lions and sea turtles. One of our best days was visiting the beautiful uninhabited island of Española were we saw newborn sea lion pups and blue footed booby chicks and families of Albatross.
During our stay in Quito, we did day trips to Mindo which was one of our favorite places with the butterfly garden, bird watching and ziplining.
Daniel was quickly responsive with any questions we had and regularly checked in to make sure everything was going smoothly. The airport and boat transfers were seamless. We always had a guide waiting for us when disembarking, insuring we had no moments of feeling lost in a foreign country.
I would absolutely use Kimkim again to plan our next adventure.

Hotel Review

Kitu Hotel

Quito

The staff at Kitu were so welcoming and kind. Our room was comfortable and clean. Breakfast was conveniently located in the attached restaurant , and on days we had early pick ups, they were kind enough to provide a bagged meal for us. We would definitely stay there again when visiting Quito

Authenticity & Character

Location

Close to town, markets and restaurants

Staff

Cleanliness & Comfort

Activity Reviews

Excursion to Los Túneles

Galapagos Islands

Our guide Darwin was phenomenal. He was so knowledgeable and great with our kids (ages 9, 12 and 15). We loved seeing all of the animals while snorkeling and on land

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument

Quito

Our guide Cristian was absolutely amazing. He was so knowledgeable and accommodating.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Expedition to Mindo Cloud Forest

Quito

We fell in love with Mindo! The variety of birds and butterflies were phenomenal. We also loved being able to see every stage of butterfly development from egg to hatching from their cocoons.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Embracing Nature: Discovering Wildlife on Española Island

Isla San Cristóbal

This was the highlight of our trip to the Galapagos! We felt like we were right in an episode of National Geographic. We arrived to the beach to see newborn sea lion pups. We saw nesting blue footed boobies and albatrosses. We snorkeled with playful sea lions. Absolutely incredible experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This was my first experience ever using a travel agent or having any kind of help planning a trip. I didn't even know where to begin when planning a short trip to the Galapagos, and Mathias took my wishes into account and created the perfect trip. He was also very helpful when we had to postpone the trip due to a family emergency. The trip itinerary was just about perfect, full of wildlife growing as we wished. Our favorite day by far was visiting Espanola, which surprised me because I assumed visiting the giant tortoises would be my favorite (and that was still amazing, obviously, and I loved it, but Espanola just blew us away). But I think that's the beauty of using local experts --they know what to suggest and what you might enjoy even more than you. All of our guides were amazing (Sol, Martin, Ulf, and Camilo). We had Martin two days in a row, which we loved, as he was so enthusiastic and knowledgeable. The Galapagos Sharksky boat and crew were also fantastic, and we were lucky to also have them two days in a row. The liaisons we had were so friendly and informative as well (Liz and Jorge). The hotels were perfect for us and it was so nice having the little things like transportation and snorkeling gear taken care of for us. Overall, it was such an amazing vacation and I'm so grateful for the experience!

Hotel Reviews

Casa Blanca

Puerto Baquerizo Moreno

Authenticity & Character

Location

I'm

Cleanliness & Comfort

Posada del Mar

Santa Cruz

The bed was huge and comfortable, the staff was friendly, and it was a wonderful location off the main road but so close to everything. The WiFi was terrible, which was only an issue because we had a family situation come up that we needed to deal with, but everything else about the hotel was amazing. Thank you for a great stay!

Location

Good restaurants next door! Easy to walk around, closer to the center of town, safe.

Staff

The staff were so friendly and accommodating!

Cleanliness & Comfort

Activity Reviews

Day-Trip to Española Island

Galapagos Islands

This was our favorite activity. I had no idea I would enjoy seeing the albatrosses as much as I did--the mating ritual was fascinating. The blue-footed boobies were amazing as well, and so close I couldn't believe it. We also saw a Galapagos hawk and its nest. We saw a baby sea lion so young the placenta was still next to the mom. Marine iguanas everywhere, swimming and basking on lava rocks. Sweeping views of the ocean and the unusual landscape. The whole day was just magical.

Quality of Experience

Guides, Drivers and Staff

Martin, our guide, and the boat crew on the Sharksky were beyond amazing.

Highlands of Santa Cruz Island

Galapagos Islands

I couldn't believe how close the tortoises are (stay back 6 feet, but sometimes that's tricky!), nor could I believe how many there were. The cloud forest atmosphere was a nice change from the beaches and sunny skies on the other parts of the island. Having a super knowledgeable guide also made the experience perfect--we even had a stranger asking him questions, she she said we were lucky to have him as our guide! We knew Ulf was the best already, but that helped confirm it. We had great discussions and he answered all of our crazy questions. Also, the bike riding ended up being way more fun than I expected, even though it was raining and I got super muddy. It was so nice that the bus followed us, so my boyfriend was able to stop when he didn't feel like continuing but I was able to keep going.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to the Charles Darwin Research Station

Puerto Ayora

Quality of Experience

Guides, Drivers and Staff

Excursion to an uninhabited island

Galapagos Islands

We went hiking on Bartolome and snorkeling at Pinnacle Rock, and both experiences were amazing. It was such a contrast to the other islands we had visited. The diversity of the Galapagos is just stunning. The hike up the 365 steps is actually really well designed, so it's doable for people of many fitness levels. Our guide stopped a lot to talk about the geography, geology, etc, which gave us a chance to catch our breath. The stairs are wide and safe. The timing on everything was really great.

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkel at Kicker Rock (Leon Dormido)

Galapagos Islands

Quality of Experience

Guides, Drivers and Staff

Transport

We are so lucky we found Kimkim!
We had booked our flight and airfare already and were looking at pre-booking excursions for our Galapagos trip on our own, piecemeal trying to choose companies based on websites and pricing. Then Kimkim came to the rescue! Our specialist from Ecuador responded right away and asked what our trip goals were. She fashioned an individual itinerary that was perfect with local guides - Julio and David - that were terrific. The packaged price was very reasonable and we just got back from our trip of a lifetime very satisfied! Only reason I didn't give 5 stars was there was a gap of a day to two hearing back from Erika when I was trying to firm up some details, but it was quickly rectified with a call to Kimkim customer service.

Activity Reviews

Breeding Center & Wetlands of Isabela Island

Galapagos Islands

A nice walk through the Wetlands and informative Breeding Center tour - lots of marine iguanas and tortoises.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Tintoreras Islet (Private)

Puerto Villamil

Saw penguins, blue-footed boobies, sharks, sea lions - combo land walking and snorkeling tour

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking Adventure in Isabela Island

Galapagos Islands

Similar sights you see as the TIntoreras tour but you stay on the kayak - no walking - so good exercise and can get a bit closer to some of the wildlife - sea turtles, penguins. At the end we walked to Playa Concha to snorkel and that was great

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Los Tuneles (Private)

Galapagos Islands

About a 45 min bumpy boat ride that was a little bit freaky in rough waters, but the end result was worth it - walking and pictures with the Blue Footed boobies and then to a 2nd site where w snorkeled with sea turtles!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Everything was delightful with the guides extremely wonderful, esp Julio and David

Activity Review

Explore Tintoreras Islet (Private)

Puerto Villamil

Quality of Experience

Guides, Drivers and Staff

Transport

We had the great good fortune to work with Daniel Larrea over the course of two years as we navigated COVID to plan our Rediscovery of Ecuador. Daniel arranged the first leg of our visit to the Galápagos Islands on the beautiful Galapagos Legend. The ship was most comfortable; the crew paid great attention to the many needs of their guests; and the guides/naturalists were knowledgeable and great fun. The second leg of our journey was intended to revisit Quito and surrounding areas and to reconnect with family. While we were not able to follow much of our originally planned itinerary due to social unrest and changing circumstances, we knew we were in great hands with Daniel who was concerned for our safety and in regular touch, keeping us apprised of a very fluid situation. Our driver/guide, Christian Chalcualan, provided safe passage to a number of alternative destinations and exhibited great knowledge of the culture and country. We particularly enjoyed the Guayasamin Museum, the cable car ride to Teleferico, and a visit to beautiful Papallacta with its hot springs and hiking. We also very much enjoyed our stay at La Palma Polo Club in the bucolic setting of Puembo. We would highly recommend Daniel for his personal touch, attention to detail, knowledge and love of Ecuador. Words cannot possibly express how grateful we are to Daniel with whom we look forward to planning our return trip!!

Lucia helped us out so much after we had some inconvenience getting into Ecuador, and had to change our flights and plans at such short notice.
The itinerary was amazing, with lots of snorkeling, and day trips, with some free time to explore and do more ourselves.
The only minor inconvenience was that when it said that breakfast was included we were not sure if it was in the hotel or on the tour. It was in the hotel so we missed breakfast our first day
All the guides in the Galapagos were very knowledgeable and helpful.

Activity Reviews

Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station

Puerto Ayora

Great way to get to know the Galapagos and the local wildlife

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Bay Tour & Afternoon at leisure in Santa Cruz

Puerto Ayora

Great snorkeling, some great videos and pictures from this experience, and our guide knew the best places to see turtles and other fish. The hike and swim were also incredible

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Speedboat to Santa Cruz Island & Kayaking on Tortuga Bay

Galapagos Islands

Our guide Viviana was great but we couldn't see much on the kayaks as the water was quite cloudy and dirty. Tortuga bay is a must visit on Santa Cruz island though!

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Los Túneles

Galapagos Islands

Incredible snorkeling experiences, guide knew the best spots and was very accomodating to help get pictures and videos using the GoPro. Very knowledgeable on the local wildlife and surrounding area

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Pinzon Island & La Fé

Puerto Ayora

First snorkel spot was very wavy and tough to see much. Second snorkel spot was so clear as we swam with sea lions, turtles, sharks and more! Definitely worth it for the second snorkel alone. Did some fishing (didn't catch anything unfortunately), got a lovely lunch on the boat, and enjoyed both la fe and pinzon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wildlife Tour on Isabela Island

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip turned out to be one of the best we’ve ever taken! The kimkim team switched team members mid planning but after a “get to know you” period all was good! Covid also played a major roll in getting this trip from planning to execution. So even though we had some hiccups, all turned out well.

Daniel Larrea, our travel planner, put together an amazing itinerary. Learning about my passion for art, he created an Art day for me. From touring museums to wandering through the street art fair, I saw amazing Ecuadorian art. Our guide, Daniel Silva, was engaging, honest and a joy to be around. He guided us for two days around Quito. From the Art day to the City walk day, our days were filled with stunning churches, an engaging cooking class and lots of knowledge about a city I knew little about. It was a wonderful experience.

Daniel Larrea also provided us with seamless transfers between airports and locations. Upon our arrival in Baltra, we expected a driver to our hotel. What we got was an incredible naturalist, Vivianna, who took us to a land tortoise preserve, giving us a first class tour and background of this incredible animal. Then we were taken to our hotel for the evening. The morning transfer from the hotel back to Baltra to meet the cruise team was seamless. My husband, who typically avoids tours and having people meet us at the airport and guide us to a our hotel, actually really saw the value and agrees this is the only way to travel from now on!

Thank you kimkim for making our trip to Ecuador and its natural wonders one for the ages!

A quick note that my family had an amazing trip to the Galapagos. A special thank you to Mathias who helped with the pre-planning, advance trip details and check-ins during the trip to make sure everything went smoothly.
We visited all three islands and had great excursions and experiences on all. Mathias planned just enough snorkeling, hiking and travel with down time to spend with the family. ALL of our guides were top notch and were prompt and very knowledgeable and engaging.
It is hard to pick favorites as we encountered something special everyday from swimming with playful sea lions to having an hour on our own private beach. Bartolome Island is a must and seeing and snorkeling with the penguins was an added bonus.
It was a once in a lifetime trip for my family and the service we received was A+ - thank you Mathias

Hotel Reviews

Albemarle

Puerto Villamil

Services were very good. Staff was very helpful. The hotel had a good courtyard for breakfast and leisure, and we enjoyed the rooftop for evening family social time.

Authenticity & Character

Location

right on the ocean

Staff

very helpful. We did our laundry on this portion of the trip with the hotel. Well done and very reasonable.

Cleanliness & Comfort

Acacia Galápagos Boutique Hotel

Puerto Ayora

Very comfortable rooms and beds. Breakfast was good and location close to but off the strip was ideal for my family.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Interpretation Center & Tijeretas Hill

Galapagos Islands

Enrique was a great guide. He got us all setup with our snorkel gear and wet suits. He gave us a good overview and let us view the interpretation center before going snorkeling. He was a great snorkeling guide. We went further into the cove with him and definitely saw more marine life. The sea lions were great, and this was the first place we swam with the turtles.

Quality of Experience

Guides, Drivers and Staff

Fantastic!

Transport

Timely and comfortable

Snorkel at Kicker Rock (Leon Dormido)

Galapagos Islands

Great rip- we really enjoyed the beach stop and of course kicker rock. Snorkeling on the beach was fun and then seeing the hammerheads and marine life around kicker rock was amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Guide was excellent, boat was very good. They spotted dolphins on the way out and engaged us with them.

Transport

Timely. Boat was comfortable.

Exploring Isabela Island by bike

Puerto Villamil

This was our relaxing day. Bike ride was fun and we stopped at different spots on the ride. We really enjoyed body surfing and swimming on the beautiful beach.

Quality of Experience

Guides, Drivers and Staff

picking up the bikes was easy with the service from Emilee

Snorkel at Los Túneles

Galapagos Islands

Maximo was excellent - the kids got to see a school of 20+ young sharks. The tunnels and landscape are amazing. We were treated to some great blue footed boobie dances on this trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

This was very close to the hotel and a shorter trip. We saw sea lions, many turtles and snorkeled over the sleeping sharks.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to an uninhabited island

Galapagos Islands

This was a very special day and trip. Roughly two hours to get to the island via boat but well worth the time. The hike tour was very information on the volcanic formation. And the view ..... WOW. The lunch was great and the snorkeling with the penguins was something everyone wanted to see.

Quality of Experience

Food

Guides, Drivers and Staff

Guides were very information, engaging.

Transport

Highlands of Santa Cruz Island

Galapagos Islands

This was a very relaxing day before we left the island. Our guide was simply fantastic! Seeing and learning about the tortoises were great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tamer created us a brilliant trip to the Galápagos Islands which turned out to be the most wonderful experience. Tamer was extremely helpful with all our requests and very quick at responding and assisted us beyond what was required! What we loved were the personal touches including greeting us as Quito airport and checking in with us whilst we were out there, not to mention my generous bday gift! All tours and pickups were smooth with no issues. We had lovely hotels with excellent views, friendly staff and were all clean. Acacia hotel was our personal favourite. All three islands were beautiful. We would highly recommend the Pinzon snorkelling tour, Kicker rock, the volcano Hike aswell as the trip to Espagnola! Memorable guides include Vivienne from Santa Cruz who took us on the highlands tours to see the amazing giant tortoises and Sol in San Cristobal. We will be forever grateful to Tamer for organising this trip for us who even went out of his way to help my husband plan something nice for my birthday. We would highly recommend!

Hotel Review

Acacia Galápagos Boutique Hotel

Puerto Ayora

Everything from cleanliness and service to breakfast was absolutely brilliant. We couldn't not fault this place!

Authenticity & Character

Lovely rooms with good decor

Location

Close proximity to restaurants, pier, shops.

Staff

Friendly and helpful

Cleanliness & Comfort

Sparkling clean

Activity Reviews

Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station

Puerto Ayora

Discover Pinzon Island & La Fé

Puerto Ayora

A successful trip! we saw so much- sea turtles, rays, sharks and played with sea lions. Boat was comfortable and food great too

Sierra Negra volcano - Speedboat to Santa Cruz

Galapagos Islands

The hike took us about 5 hours and was more challenging than expected but definitely rewarding with stunning views!

Food

Guides, Drivers and Staff

* It was a 'last minute' solo trip of high expectations - they have been meet in 99% .
1% missing for skipping few breakfasts ahead of several-hours long activities - overlooking timings of my breakfast VS my departure - accommodation places could have prepared take away breakfast.

* Quality level of the activities will depend on a random assignment of the available guide. I have had a luck to meet wonderful knowledgable Señor Wilson Rojas at San Cristóbal Island, who provided me with the knowledge for the whole trip in one go.

* Planning the trip conversation is very American-tourist oriented; you are flooded with overly merry and abundant in adjectives vocabulary, as if you haven't chosen the place yet and you need to be convinced (feels like advertising to sell) - unnecessary; you need to fish out from all the redundant content what actually is the essence that the place has to offer - bullet points KIKKIM Guys, no need to sell me, what I have chosen to buy already, lol.

* Reliable, fluid logistics, well-in-place communication and organisation (even though remote), all details, including most of petty expenses have been secured. Overall great experience with KIMKIM; and guides preparing my plan - Lucia and Dani - gracias!

Hotel Review

Hotel Deja Vu Galapagos

Pto. Ayora

Overpriced for the value ($140 per night is outrageous); * Choice of young travellers (16+); very noisy, as adolescences are fun (not rest) oriented * Room comfort is low (old furnitures, bed sheets, no aesthetics) * Insufficient internet - almost not working when hotel has 50% of residents in place * Far from the main street

Authenticity & Character

Furniture, bed sheets, overall aesthetics and integrity of the place - all seemed of random choice

Location

Nothing... building is built already :) ...bit far from the main street, unpleasant too come back to at night

Staff

Standard, polite, informative staff

Cleanliness & Comfort

Not much comfort, noisy, practically no internet

Activity Review

Kicker Rock: A Snorkeling Adventure

Isla San Cristóbal

Very interesting deep water spot, lots of wildlife to observe, long satisfying activity, rest on serene scenic island in vicinity. Enjoyable boat facilities.

Quality of Experience

Uninhabited island visited after the snorkelling, where you can observe marine iguanas.

Food

Excellent diversity available for customers on any type of diet.

Guides, Drivers and Staff

Standard

Transport

Great full-day-trip-equipped boat, unfortunately gasoline polluted water in a bathroom, they had it covered with extra water supply.

Linda, Sebastian, and Alejandro were all fantastic! Linda planned the perfect week for our family to enjoy activities and take in the beautiful country. We had so much fun and loved our accommodations and tours. Would absolutely recommend!

Hotel Review

Old Town Quito Suites

Centro Historico, Quito

Super comfortable, great rooms, and really nice kitchen set up.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Quito Cooking Class

Galapagos Islands

This was so fun and engaging for our kids! It ended up being quite tasty, too. A real highlight!

Quality of Experience

Guides, Drivers and Staff

Transport