Kimkim Trip Reviews for Italy

4.8
Based on 889 ratings
Read 889 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I love Sorrento It was beautiful. I wished we...
Italy | Oct 14 - Oct 23, 2023

C
cindy j.
Westfield, IN | Reviewed on Oct 24, 2023
I love Sorrento It was beautiful. I wished we could of gone to Capri and Blue Grotto but that means we can come back! Enjoyed Tuscany like to go back there and spend more time there. Loved the Roman Ruins and all the history in Rome.
enjoyed Pompei too.! The Amalfi coast was beautiful it rained but enjoy the limoncello tasting.
The hotels were great too! The Sorrento,Tuscany and Milano Hotels.
The guides were great!
Roberto
Susanna
Valenta
Nancy
Elizabeth
Foucha
Barbara
We will...
Read more

I love Sorrento It was beautiful. I wished we could of gone to Capri and Blue Grotto but that means we can come back! Enjoyed Tuscany like to go back there and spend more time there. Loved the Roman Ruins and all the history in Rome.
enjoyed Pompei too.! The Amalfi coast was beautiful it rained but enjoy the limoncello tasting.
The hotels were great too! The Sorrento,Tuscany and Milano Hotels.

The guides were great!
Roberto
Susanna
Valenta
Nancy
Elizabeth
Foucha
Barbara
We will be using Kim Kim again !
It was also nice having the drivers.

Thank you again for an AWESOME vacation!

Cindy Johnston

Hotel Reviews
Star Hotel Rosa Grand
Milan

Loved it!

Authenticity & Character
Location
You could walk everywhere.
Staff
Very nice
Cleanliness & Comfort
Beautiful
Albergo Posta Marcucci
Bagno Vignoni

Hotel was very Quaint.I wish we could of had another day there.

Authenticity & Character
Loved it
Location
It had a beautiful setting!
Staff
They were not too welcoming in the restaurant
Cleanliness & Comfort
very good
Tree Charme Parliament Boutique Hotel & Bistrot
Rome

It was ok very hard to get to with our bags.

Authenticity & Character
Location
You could walk everywhere.
Staff
Very nice
Cleanliness & Comfort
It was very comfy
Hotel Conca Park 4* Sorrento
Sorrento

This was my favorite hotel. It had a beautiful scenery and very welcoming.

Authenticity & Character
Just beautiful !
Location
You could walk everywhere.
Staff
Very nice.
Cleanliness & Comfort
Very clean and comfortable.
Palazzo Salgar
Naples

It was ok .

Authenticity & Character
Not sure
Location
Find somewhere you can walk. We had to take cabs where we wanted to go.
Staff
Nice
Cleanliness & Comfort
It was clean and comfy.
Activity Reviews
Express Milan Duomo Tour with Terrace Access
Express Milan Duomo Tour with Terrace Access
Milan

Barbara

Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Italy

Loved the trip

Quality of Experience
Beautiful
Guides, Drivers and Staff
Elizabeth was great!
Transport
Very easy
Winery tour in Chianti Area
Winery tour in Chianti Area
Italy

Beautiful place

Quality of Experience
Great
Guides, Drivers and Staff
Valetina was great
Transport
Yes
Vineyard Walk and Tasting in an Umbrian Vineyard
Vineyard Walk and Tasting in an Umbrian Vineyard
Italy

Very informative

Quality of Experience
Everyone was very nice
Guides, Drivers and Staff
Transport
Private Evening Rome Walking Tour
Private Evening Rome Walking Tour
Rome

Very good. Loved to hear about the history.

Quality of Experience
Guides, Drivers and Staff
Very good
Transport
Explore Rome in a Day
Explore Rome in a Day
Rome

It was great. Enjoyed every minute.

Quality of Experience
Perfect
Guides, Drivers and Staff
Susannah was wonderful
Transport
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Everything was great.

Quality of Experience
Guides, Drivers and Staff
Roberto was great and very informative.
Transport
Loved having Roberto
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

Loved it!

Quality of Experience
Guides, Drivers and Staff
Nancy was great!
Transport
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

This was great had so much fun!

Quality of Experience
Great
Food
Amazing
Guides, Drivers and Staff
Roberto was great.
Transport
Great
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Even though it rained. It was great.

Quality of Experience
Guides, Drivers and Staff
Awesome
Transport
Roberto talked about the history.
Naples Pizza Making Class
Naples Pizza Making Class
Naples

It was alot

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Had to take a cab
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 27, 2023

Ciao Cindy!

Thank you for taking time in reviewing us.
Italy is renowned for its Roman ruins and the Mediterranean Diet, with limoncello being a definite highlight. We always incorporate cultural and culinary destinations into our tours, and with the guidance of our Storywalking knowledgeable guide, you can gain a deeper understanding of the history behind these treasures.

Arrivederci! Ciao :)
Jessica & Storywalking Team

Our Trip to Rome and the Amalfi Coast
Italy | Oct 9 - Oct 16, 2023

M
Marie N.
South Old Bridge, NJ | Reviewed on Oct 24, 2023
Dear Maria
I can honestly say that Italy is an amazing place to visit. The three guided tours, the first in Sorrento and the second and third in Rome, were so interesting and I can't say enough about the guides you assigned to us. Our 8-hr Amalfi Coast/Positano tour was so beautiful and our guide explained everything to us and helped us understand the history of this awesome countryside. Not to mention he entertained us with his singing and his colorful personality.
In Rome, our... Read more

Dear Maria
I can honestly say that Italy is an amazing place to visit. The three guided tours, the first in Sorrento and the second and third in Rome, were so interesting and I can't say enough about the guides you assigned to us. Our 8-hr Amalfi Coast/Positano tour was so beautiful and our guide explained everything to us and helped us understand the history of this awesome countryside. Not to mention he entertained us with his singing and his colorful personality.

In Rome, our experience with Laura who explained the history of the ancient Colosseum in such a passionate way was amazing. She related facts to us that amazed us and we came away from the Colosseum with a better understanding of life back then. All this despite the fact that she was feeling poorly and we hope she has recovered.

And of course our tour with Tiziana (not sure of the spelling) of the Vatican and St. Peters was truly magical and inspirational. Her knowledge of the history and her manner of imparting all this amazing history was so appreciated.
All in all, this trip created memories that will be with us for a long time to come.

Our only issue was that I wished you would have suggested flying one way to Naples to see the Amalfi coast and Positano and then go to Rome and leave to come home from Rome. While it would have involved two one-way flights, it would have been less tiresome, especially the first leg of the trip when we arrived in Rome and were then brought to the train station (which was very crowded and confusing), and then the so-called "high speed" ride to Sorrento which was one hour late in leaving and was anything but high speed.

I am sure Lori and Lisa will agree that we created memories that will last a lifetime. Perhaps our next trip will include more of Italy. I want to thank you for your suggestions and for helping make our trip so beautiful.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 27, 2023
Dear Marie,
Thank you so much for taking the time to share your travel experience you had with my Storywalking team.
We're delighted to hear that you had an amazing experience, and we truly appreciate your kind words.
We are thrilled to know that you enjoyed your tours in both Rome and Sorrento and that our guides were able to provide you with valuable insights into the history and culture of these remarkable places.
Your input is invaluable in helping us improve our services, and we will...
Read more

Dear Marie,
Thank you so much for taking the time to share your travel experience you had with my Storywalking team.
We're delighted to hear that you had an amazing experience, and we truly appreciate your kind words.
We are thrilled to know that you enjoyed your tours in both Rome and Sorrento and that our guides were able to provide you with valuable insights into the history and culture of these remarkable places.
Your input is invaluable in helping us improve our services, and we will certainly consider your suggestion for future travelers.
Creating lasting memories for our clients is always our goal, and we're thrilled to hear that your trip to Italy left a deep and lasting impression on you. It would be our pleasure to assist you in planning your next adventure in Italy, and we look forward to helping you create even more unforgettable experiences.
I wish you all the best,
Maria Grazia

Our first trip to Sicilia - Taormina and Orti...
Italy | Oct 3 - Oct 10, 2023

J
Jill A.
Seattle, WA | Reviewed on Oct 23, 2023
Our first trip to Sicilia - Taormina and Ortigia/Siracusa - was wonderful because of the planning from Arianna and the Storywalking team! Arianna listened to our feedback and planned a trip that balanced some guided tours and a lot of free time. She shared detailed suggestions on site seeing and places to visit in the free time, so we always had ideas on how to spend our time. We aren't really big on lots of tours, so she created an itinerary that incorporated a few planned activities... Read more

Our first trip to Sicilia - Taormina and Ortigia/Siracusa - was wonderful because of the planning from Arianna and the Storywalking team! Arianna listened to our feedback and planned a trip that balanced some guided tours and a lot of free time. She shared detailed suggestions on site seeing and places to visit in the free time, so we always had ideas on how to spend our time. We aren't really big on lots of tours, so she created an itinerary that incorporated a few planned activities including Mt. Etna/wine tasting, a boat excursion and a cooking class. The only one we didn't love was the cooking class, but in general we had a great time with the other tours and just wandering around the cities eating amazing food.

The access to the app and Barbara and Jessica once we were in Sicily was a game changer. They were extremely responsive, problem solved our minor issues very quickly (mostly about directions and meeting the guides). It was so helpful to know there was a person we could reach if needed. Luckily the upfront planning and information from Arianna was enough, but in the moments of immediate need Barbara and Jessica were right there to help.

I'd definitely recommend Storywalking and KimKim for trip planning! Grazie mille!

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Oct 24, 2023

Dear Jill, I'd like to thank you for this review, it makes my heart warm reading about your satisfaction in your first trip to Sicily, and certainly not the last in Italy ;)
Knowing that you appreciated the selected accommodations, tours and helpful on-the-ground support resulting in a stress-free and enjoyable holiday, makes me very happy.
My team and I will look forward to welcome you back! Ciao ciao!

Wonderful trip, we had a great time.
Italy | Oct 13 - Oct 20, 2023

N
Nicholas S.
Newark, NJ | Reviewed on Oct 23, 2023
Wonderful trip, Vincenzo did a phenomenal job organizing and making sure that we were comfortable and got to explore what we wanted to. The only issue we came across was trying to drive in Palermo. We didn't expect it to be as stressful as it was but we could have prepared better or looked into other options. Palermo is a beautiful city but we would not recommend trying to drive in it if you are not accustomed to driving in a city like that. Wonderful trip overall, everywhere we went... Read more

Wonderful trip, Vincenzo did a phenomenal job organizing and making sure that we were comfortable and got to explore what we wanted to.

The only issue we came across was trying to drive in Palermo. We didn't expect it to be as stressful as it was but we could have prepared better or looked into other options. Palermo is a beautiful city but we would not recommend trying to drive in it if you are not accustomed to driving in a city like that.

Wonderful trip overall, everywhere we went was beautiful.

Activity Reviews
Mount Etna Tour
Mount Etna Tour
Italy

Our tour guide was wonderful and the whole excursion was great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat tour of Isola Bella
Boat tour of Isola Bella
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in Mount Etna
Wine Tasting in Mount Etna
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Zingaro Natural Reserve, Scopello and San Vito lo Capo
Day trip to Zingaro Natural Reserve, Scopello and San Vito lo Capo
Palermo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vincenzo Granato
Vincenzo
Vincenzo Granato
Local specialist in Milan | Replied on Oct 24, 2023
Hi Amy and Nicholas, thank you very much for your review. It was a pleasure to organize this great trip to Sicily for you and I am super happy how the communication with you was so smooth and efficient. You are welcome! As I had advised, driving in Sicily can be complicated, especially in Palermo and this is the reason why we usually suggest travelers take our comfortable private transfers that release you from any stress. However, everything went well, and I can assure you that if you were... Read more

Hi Amy and Nicholas, thank you very much for your review. It was a pleasure to organize this great trip to Sicily for you and I am super happy how the communication with you was so smooth and efficient. You are welcome!

As I had advised, driving in Sicily can be complicated, especially in Palermo and this is the reason why we usually suggest travelers take our comfortable private transfers that release you from any stress. However, everything went well, and I can assure you that if you were able to drive in Palermo you would be a pilot anywhere else in the World.

I hope to see you next time again and that you will contact me in the future for your next trip to Italy since we love it when we allow our travelers to explore the most authentic aspects of our beautiful country.

It was a pleasure!
Greetings from the Authenticus Italy Team.

Vincenzo

Our trip was wonderful! It was exactly what w...
Italy | Oct 6 - Oct 14, 2023

C
Christin S.
Athens, GA | Reviewed on Oct 21, 2023
Our trip was wonderful! It was exactly what we were looking for. Everything was planned for us each day and we have no worry or stress about transportation or waiting in lines. Highly recommend Eleni for all of your Italy trip planning. It will be a vacation you remember forever! Thank you Eleni! Read more

Our trip was wonderful! It was exactly what we were looking for. Everything was planned for us each day and we have no worry or stress about transportation or waiting in lines. Highly recommend Eleni for all of your Italy trip planning. It will be a vacation you remember forever! Thank you Eleni!

Hotel Reviews
Art Hotel Commercianti
Bologna

We stayed two nights here in October and it was lovely! The uniqueness of this hotel really has a special feel. Also the location could not have been better. There was an issue with our air conditioner, however staff was quick to assist us and help to make us comfortable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Capo d'Africa—Colosseo
Rome

We stayed one night in this hotel after flying into Rome. It was very nice and clean. The staff was extremely friendly and helpful. They assisted in getting us dinner reservations and it happened to be the most amazing meal we had on our entire 9 day trip! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto De' Medici
Florence

We stayed three nights in this hotel and were very pleased. The staff was helpful and the rooms were very spacious and clean. We were in a corner room with a balcony and it was wonderful to be able to sit outside in the evenings or leave the door open to enjoy the breeze. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Alabardieri Hotel Napoli
Naples

This hotel is fabulous! We stayed two nights here and were more than pleased! We had an early morning and ordered room service for our breakfast meal. It was delivered exactly at the requested time and was delicious. The morning we left for the airport, they had breakfast boxed and waiting to send us. Staff was extremely helpful! Very good experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cinque Terre Day Trip from Florence
Cinque Terre Day Trip from Florence
Florence

This tour was wonderful! We had a blast with our tour guides Marco and Ellenora. Viewing the villages of Cinque Terre by boat was amazing. The view was spectacular. We had lunch at a local restaurant in Venazza and the pesto was to die for! We hiked up the hillside to get a better view point and were able to take some amazing pictures!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food, Music & Culture Day Trip
Food, Music & Culture Day Trip
Italy

We adored this tour. We started at the acetaia and learned all about the production of balsamic vinegar. The tasting was a wonderful experience, as was the tour itself. Then we moved on to tour Casa Museo Luciano Pavarotti. My husband and I being very into the musical arts, we very much enjoyed this tour. The self guided tour with the headset was perfect and allowed you to tour at your own speed. Next was lunch at an amazing little restaurant not far from Pavarotti's home. There was a table for two set for us on arrival and the services was amazing. The food even better. We finished the day with a trip to the Ferrari museum. This was my husband's favorite portion of the trip! Overall it was a wonderful day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naples Street Food Tour
Naples Street Food Tour
Naples

This was out favorite tour of our entire trip. Maria was our tour guide and she was amazing. There was never a dull moment and she ensured that we saw everything we were interested in. The food choices she made for us per our preference and expectations were right on point. We sampled pastries, fried pasta, fried pizza... just to name a few. We ended our tour of The Chapel of San Gennaro. Maria shared the entire history of San Gennaro and explained the meaning and ritual behind everything in the chapel. She was so informative and truly excited to share this experience with us!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

This was an adventure filled day! Our tour guide Giuseppe was wonderful! He was very knowledgeable about Pompei and was able to lead us through Pompei without getting stuck in any large crowds. Next we went to Mt Vesuvius where we hiked to the top of the crater! The view is amazing! Lastly we had a wine tasting at Cantina de Vesuvio. Both the lunch and the wine were spectacular!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

This trip was a very busy day! Siena was a very quick walking tour due to an accident on the freeway that required us to take the long way around the our lunch in Chianti. The lunch was a winery and it was amazing! The last stop was San Gimignano. Our guide, Sandra, was very knowledgeable and gave us great information!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Oct 22, 2023

Christin, I would like to sincerely thank you for your warm words!
I know you were anticipating this special trip for long, so it is even more important for me that everything went great! I am looking forward to welcoming you again in Greece this time and meet you and your family in person.
All the best, Eleni.

Amazing trip to Tuscany
Italy | Oct 7 - Oct 14, 2023

D
Deb B.
Manhattan, NY | Reviewed on Oct 19, 2023
The kids really enjoyed the Florence city tours, the Artisan Workshop tour was great, and the hotel was good. All the restaurants throughout the trip that we used KimKim recommendations for were great! Our Montepulciano driver was amazing, as was the winery and truffle hunt. I would not recommend the Dimora nel Corso hotel.
The hotel was good in Rome.
We would definitely book through Kim Kim again. Lorenzo is awesome. Thank you. Read more

The kids really enjoyed the Florence city tours, the Artisan Workshop tour was great, and the hotel was good. All the restaurants throughout the trip that we used KimKim recommendations for were great!

Our Montepulciano driver was amazing, as was the winery and truffle hunt. I would not recommend the Dimora nel Corso hotel.
The hotel was good in Rome.

We would definitely book through Kim Kim again. Lorenzo is awesome. Thank you.

Hotel Reviews
Hotel Il Guelfo Bianco
Florence

Hotel Il Guelfo Bianco was great. We didn't want any luxury as we needed to get three rooms for the kids, and this hotel met our expectations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Raffaello Hotel Rome
Roma

Hotel Raffaello in Rome was good. It met our expectations of a three-star hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florence private guided walk
Florence private guided walk
Florence

The private guided walk through Florence was a great experience. I wasn't able to make it but my kids enjoyed exploring the city with our guide and learned so much about its rich history.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence bike tour (small group)
Florence bike tour (small group)
Florence

The Florence bike tour was a unique and fun way to explore the city. My kids were able to see many sights that we wouldn't have found on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Oltrarno Artisan workshops guided walk (private guide)
Oltrarno Artisan workshops guided walk (private guide)
Florence

The Oltrarno Artisan workshops guided walk was a standout experience. It was less touristy and gave us a unique look into the local culture. We really enjoyed this.

Quality of Experience
Guides, Drivers and Staff
Transport
Truffle Hunt and Cooking Class in Tuscany Countryside
Truffle Hunt and Cooking Class in Tuscany Countryside
Italy

The truffle hunt and cooking class was a definite highlight. The family running the farm were warm and friendly. The dog was great, and the pasta we made was delicious. We had a beautiful lunch on the terrace with a stunning countryside view. It was a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Cheese farm visit and tasting in Pienza area
Cheese farm visit and tasting in Pienza area
Italy

The cheese farm visit and tasting was okay. It was interesting, but not as engaging as the other activities. The farm was crowded that day, and we didn't get to see the vegetable gardens. The tasting was great, but overall, it wasn't a highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorenza Cannarsa

We had a great trip to Northern Italy. The t...
Italy | Oct 6 - Oct 12, 2023

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 19, 2023
We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to...
Read more

We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to Parmigiano,Prosciutto, and Balsamic factories were informative and well hosted by very knowledgeable tour guide.
Last stop was Venice and featured a half day walking tour to many of the major sights but more interesting were the side trips thru the winding, narrow alleys of Venice . Our tour guide Rita was so knowledgeable and shared her own personal experiences of her hometown of Venice.

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 31, 2023

Dear Neil,

Thank you very much for taking some time to write a review also for your trip to the northern part of Italy. My team and I are glad hearing that you also loved the areas you have visited in the northern part and I hope that you left with a luggage full of nice and unforgettable memories!

Best wishes,
Harris

Barbara and Massimo truly went above and beyo...
Italy | Oct 7 - Oct 16, 2023

L
Lorie B.
Kalamazoo, MI | Reviewed on Oct 18, 2023
Barbara and Massimo truly went above and beyond what we expected. They were constantly in contact with us and resolved any questions or issues we had. I would highly recommend them in planning your next trip. Read more

Barbara and Massimo truly went above and beyond what we expected. They were constantly in contact with us and resolved any questions or issues we had. I would highly recommend them in planning your next trip.

Activity Review
Lake Como Food experience
Lake Como Food experience
Italy

Valentina and her family were so warm and kind. It was really a unique experience to go into their home to cook. My only advice might be to improve on the menu selection a bit.

Local specialist:
Barbara
Barbara Rebella
Local specialist in Kirkland WA | Replied on Oct 19, 2023

Dear Lorie and Kevin.
Thank you very much! Your kind words melt our hearts!
So happy to help you celebrate your wedding anniversary with this trip!

Wish you both all the best, and maybe we will "meet again" for your next trip to Italy!!
Warm regards.

Barbara

Venice, Florence, Amalfi and Rome!
Italy | Oct 2 - Oct 10, 2023

G
Greg F.
Northglenn, CO | Reviewed on Oct 18, 2023
Barbara planned an amazing vacation for us across Italy and on short notice. It ended up including a gondola tour in Venice, riding a Vespa through wine country, and cruising along the Amalfi Coast. Barbara got us to four cities without a rental car. All pickups, whether it was by boat, train or car went seamlessly. The hotels she picked were clean, comfortable, and in walkable areas. During the trip, Barbara and her collegues were extremely responsive and helpful. Any last minute changes we... Read more

Barbara planned an amazing vacation for us across Italy and on short notice. It ended up including a gondola tour in Venice, riding a Vespa through wine country, and cruising along the Amalfi Coast. Barbara got us to four cities without a rental car. All pickups, whether it was by boat, train or car went seamlessly. The hotels she picked were clean, comfortable, and in walkable areas. During the trip, Barbara and her collegues were extremely responsive and helpful. Any last minute changes we needed, they took care of it. A wonderful experience!

Activity Reviews
Venice Gondola Ride
Venice Gondola Ride
Venice

The gondola ride was pretty, but it felt like we were in a gondola traffic jam. Each boat just a few feet apart.

Guided Tour and Accademia Visit (Michelangelo's David) - wine tasting
Guided Tour and Accademia Visit (Michelangelo's David) - wine tasting
Florence

An extremely informative private tour

Guides, Drivers and Staff
Wine tour by Vespa
Wine tour by Vespa
Italy

This was just the best. A patient tour guide taught us to ride the Vespa and then guided us out of Florence and into wine country. It was fun, beautiful and the wineries were gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking class. Pizza and gelato making!
Cooking class. Pizza and gelato making!
Rome

Fun, informative, and generous with the wine. But more people than we were expecting in what was called a small group (about a dozen people)

Local specialist:
Barbara
Barbara Rebella
Local specialist in Kirkland WA | Replied on Oct 18, 2023

Dear Greg and Marike!
Thank you very much for your kind words and feedback.
Organizing this trip has been a pleasure, and we thank you for trusting us on such a special occasion.

I hope to plan another holiday to Italy for you in the future. Until then, all the best and safe travels!
Warm regards

Barbara

The Best Source for Travelling Abroad
Italy | Oct 2 - Oct 12, 2023

Michelle
Michelle L.
Cedar Rapids, IA | Reviewed on Oct 17, 2023
We were delighted with the trip that Jessica and her team planned for us. They suggested places that we hadn't considered, which proved to be great ideas. Their recommendations for hotels were spot on. The guides and drivers they found were reliable, informative and easy to communicate with. It was easy to communicate with Jessica and her team during the trip, and we appreciated the ability to track our plans using the app they provided. I love working with KimKim because their specialists... Read more

We were delighted with the trip that Jessica and her team planned for us. They suggested places that we hadn't considered, which proved to be great ideas. Their recommendations for hotels were spot on. The guides and drivers they found were reliable, informative and easy to communicate with. It was easy to communicate with Jessica and her team during the trip, and we appreciated the ability to track our plans using the app they provided. I love working with KimKim because their specialists are embedded in each country, giving them unique insights and connections.

Hotel Reviews
Rinuccini Relais Hotel
Naples

A perfect oasis in the heart of busy Naples.

Hotel Continental
Sorrento

Everything about this hotel was wonderful. The decor and views are beautiful, and it's located close enough to walk to the sights, restaurants and stores of Sorrento, while providing a peaceful respite from the hustle and bustle. We especially appreciated the friendly staff, who helped us immensely with restaurant reservations and overall navigation.

Torre Sant'Angelo
Forio

I almost hate to review this hotel because I'd like to keep it a secret. It's an absolute gem of a hotel, intimate and family-run. Everyone was incredibly gracious, and the views are incomparable. All the produce is grown from their own gardens, and the meals are nourishing and affordable. They even offered to save bottle with leftover wine for our next night (although the idea of leftover wine in Italy is highly unlikely). I will return as often as I can.

Naplesuite B&B
Naples

The owner actually met our car and walked us to the hotel as it can be difficult to navigate the twisting streets of Naples. She's created a welcoming suite of rooms with all the you could ask for. We were very pleased with the hotel and our host's hospitality.

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 24, 2023

Dear Michelle,

Thank you for your review. It was a great pleasure to assist you in designing this Italian trip. We often do local inspections and meet our suppliers to ensure we provide you with the best possible experience tailored to your preferences. Thank you for entrusting your travel plans to us!

Arrivederci! See you soon in Italy!
Jessica & Storywalking Team

Elena and Andrea made the trip to Italy easy
Italy | Sep 23 - Oct 2, 2023

JoDee
JoDee N.
Laguna Vista, TX | Reviewed on Oct 16, 2023
Elena and Andrea made the trip to Italy so very easy. It was the first time I had travel to Europe so was a little nervous. But with both their help everything went fine. Andrea helped us out when the e-bike chain came off. They called the company and had them send out a different bike. Transfers to different site seeing places was made easier by having a driver already booked. Our vacation went smoothly and will definitely use Kimkim again Read more

Elena and Andrea made the trip to Italy so very easy. It was the first time I had travel to Europe so was a little nervous. But with both their help everything went fine. Andrea helped us out when the e-bike chain came off. They called the company and had them send out a different bike. Transfers to different site seeing places was made easier by having a driver already booked. Our vacation went smoothly and will definitely use Kimkim again

Hotel Review
Relais Osteria Dell'Orcia Tuscany
Castiglione d'Orcia

Love this place, staff was exceptional. The only thing is out in the country so make sure you have a car or a driver to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Florence cooking class with Market Visit
Florence cooking class with Market Visit
Italy

Barbara was a fantastic teacher. Took us to the fresh market and then we went to her house to cook. She taught us how to roll the dough for gnocchi. My daughter and I both loved the market and the lesson

Local specialist: Elena Del Vecchio
Elena
Elena Del Vecchio
Local specialist in Torino | Replied on Apr 30, 2024

Thank you so much, I appreciate 😊

Fabulous experience with Moreno and his count...
Italy | Oct 1 - Oct 8, 2023

N
namratha p.
Basking Ridge, NJ | Reviewed on Oct 15, 2023
Fabulous experience with Moreno and his counterpart. Had an excellent time in Italy Read more

Fabulous experience with Moreno and his counterpart. Had an excellent time in Italy

Activity Reviews
3 Hours private tour Lake Como from Cernobbio
3 Hours private tour Lake Como from Cernobbio
Lake Como
Quality of Experience
Guides, Drivers and Staff
Transport
Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Oct 15, 2023

Thank you so much for your feedback!
I'm so pleased you had a lovely stay, looks like you enjoyed it all!
Thanks again for booking with us and we look forward to your next trip to Italy!
All the best,
Moreno and Melanie, and the rest of the team!

Italy Honeymoon 2023!!
Italy | Sep 22 - Oct 7, 2023

Douglas
Douglas O.
Wauwatosa, WI | Reviewed on Oct 14, 2023
Irene was fantastic. Was very easy to work out various details and modify the trip to our preferences with hotels, travel and different activities. The best part was the ease of travel as we visited various cities throughout Italy including Rome, Siena, Florence, Sorrento, Positano and Amalfi Coast. Between cities while we saw other folks trying to figure out how to get to hotels, waiting in line for taxi service we had private drivers already setup to take us from city to city. It not... Read more

Irene was fantastic. Was very easy to work out various details and modify the trip to our preferences with hotels, travel and different activities. The best part was the ease of travel as we visited various cities throughout Italy including Rome, Siena, Florence, Sorrento, Positano and Amalfi Coast. Between cities while we saw other folks trying to figure out how to get to hotels, waiting in line for taxi service we had private drivers already setup to take us from city to city. It not only made travel easy (but helped with the wife's luggage) :) !!
I know some people just plan the trip on their own, but it is nice to have a resource that knows the region you are traveling to and the worries are completely removed. I would absolutely recommend the travel service. We are already looking at where to go next year!
Ciao!!

Local specialist: Irene Lappa

Where to Begin? An amazing Italian Adventure!!
Italy | Oct 3 - Oct 11, 2023

Lee
Lee S.
North Charleston, SC | Reviewed on Oct 14, 2023
Where to Begin? We had the trip of a Lifetime for our first visit to Italy! It was all because of our Travel Agent, Giulia! We worked with her over a few months to craft the best possible trip tailored to our requests and desires. Everything Giulia recommended and set up for our trip went off with out a hitch! We visited Rome, Venice and Lake Como! It was a great combination of wonderful places to sample some of the best sites, food, wine and excursions that Italy has to offer!
The tours,...
Read more

Where to Begin? We had the trip of a Lifetime for our first visit to Italy! It was all because of our Travel Agent, Giulia! We worked with her over a few months to craft the best possible trip tailored to our requests and desires. Everything Giulia recommended and set up for our trip went off with out a hitch! We visited Rome, Venice and Lake Como! It was a great combination of wonderful places to sample some of the best sites, food, wine and excursions that Italy has to offer!
The tours, hotels and transportation while in country were all top notch--all thanks to Giulia!
Thanks Giulia!! We will be coming back soon!
Ciao!

Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 15, 2023

Dear Lee,

Thank you so much for sharing this fantastic review about your trip to Rome, Venice and the Lake Como!! It's a pleasure to know that you enjoyed everything of your trip and I am glad we've been able to create unforgettable memories in my beloved country.
I wish you all the best, and I'm looking forward to welcoming you to Italy again!
Ciao!
Giulia

My husband and I just returned home from our ...
Italy | Sep 28 - Oct 5, 2023

Jennifer
Jennifer F.
Hoboken, NJ | Reviewed on Oct 14, 2023
My husband and I just returned home from our incredible 8 day trip to Italy. Andrea helped customize our travel arrangements perfectly and communicated with us along the way. He arranged all of our hotels along with private drivers to pick us up from the airport, train station and to take us to each hotel of our journey. He scheduled private tour guides to walk us through Rome, Naples and Pompeii. If you visit Pompeii you must schedule a private tour with Antonio. Best tour guide ever!!... Read more

My husband and I just returned home from our incredible 8 day trip to Italy. Andrea helped customize our travel arrangements perfectly and communicated with us along the way. He arranged all of our hotels along with private drivers to pick us up from the airport, train station and to take us to each hotel of our journey. He scheduled private tour guides to walk us through Rome, Naples and Pompeii. If you visit Pompeii you must schedule a private tour with Antonio. Best tour guide ever!! From Sorrento, Andrea arranged a small group boat tour to Capri where we spent the entire day swimming, shopping and enjoying our time relaxing on the boat. Our tour guides were fantastic! For our last night, Andrea scheduled a private cooking class in the home of Emanuela Maraolo. Just an amazing, one of a kind experience! Andrea checked in with us throughout the week to make sure we were enjoying our time in Italy. I would highly recommend working with KimKim and Andrea when planning your dream vacation to Italy. I will absolutely work with Andrea to plan my next trip to Italy- hopefully next year!

Activity Reviews
Day trip to Capri Island from Sorrento - small group
Day trip to Capri Island from Sorrento - small group
Italy

A day on a boat in Capri- best time ever! Our tour guides were wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Antonio was our private tour guide. He was extremely knowledgeable and passionate about educating visitors about the history and importance of Pompeii. The best!

Quality of Experience
Antonio the tour guide was the best.
Guides, Drivers and Staff
Cooking class with dinner
Cooking class with dinner
Italy

We had a private cooking class in the home of Emanuela Maraolo. I highly recommend!!

Quality of Experience
Food
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 14, 2023

Hi Jennifer, thank you so much for your wonderful words. We are glad you enjoyed your trip and it is always a great pleasure for us reading reviews like yours.

30th anniversary trip to Italy
Italy | Sep 13 - Sep 29, 2023

Nicky
Nicky U.
Tacoma, WA | Reviewed on Oct 14, 2023
We used Kimkim to plan our 30th wedding anniversary trip to Italy and they did not disappoint! Our travel specialist, Irene, did an excellent job selecting hotels, tours and experiences for us. In addition, all of the details like trains and transfers were booked for us. We received all the details about times, where to meet people and detailed itineraries prior to leaving for our trip and everything worked extremely well. When there were hiccups (only a couple over 3 weeks), the Kimkim team... Read more

We used Kimkim to plan our 30th wedding anniversary trip to Italy and they did not disappoint! Our travel specialist, Irene, did an excellent job selecting hotels, tours and experiences for us. In addition, all of the details like trains and transfers were booked for us. We received all the details about times, where to meet people and detailed itineraries prior to leaving for our trip and everything worked extremely well. When there were hiccups (only a couple over 3 weeks), the Kimkim team was right there to help. We were very well taken care of every step of the way.

One of the many highlights was arriving at in Venice to a private tour by water taxi to orient us. We arrived at our hotel, Corte di Gabriela, to a bottle of prosecco chilling in our room. The room was very comfortable, the staff was attentive and helpful, and the breakfasts were amazing. We had a wonderful walking tour of the city. Our guide from Liv Tours was very knowledgeable and we enjoyed learning about Venice's history and culture.

We chose to spend time in the Cinque Terre, which was very busy. Thankfully, Irene had recommended we stay in Levanto, a six-minute train ride from Monterroso. Levanto was much less crowded, but still full of history, beauty and things to do.

We loved Siena. The hotel, Residenza d'Epoca Palazzo Borghesi, was charming. We took two tours from there with Tuscan Escapes. Both were fantastic! We had an evening sunset tour of Tuscany, finishing with dinner at a winery. Danielo was an excellent guide, explaining the region and the wines. He was also a pleasure to talk with over dinner, as were the other guests. The next day we visited three Brunello di Montalcino wineries with Giorgia. We had lunch at one of the wineries, with all of the food made by the Mama--it was fantastic!

From there we went to Sorrento, which is lovely and a great jumping off point to visit Capri and the Amalfi coast. We hikes the Path of the Gods with Vincenzo. He was entertaining and very knowledgeable about the flora we encountered along the way. It was a joy to experience the passion he has for his work and to spend time with him.

We finished our trip with two days at the beach. It was the perfect end to a fabulous trip. We couldn't have done it all without Irene's help! We look forward to next time.

Hotel Reviews
Corte di Gabriela
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto De' Medici
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Vannoni
Levanto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza d'Epoca Palazzo Borghesi
Siena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Grand Canal Private Orientation Tour
Grand Canal Private Orientation Tour
Italy
Afternoon Florence Highlights Walking Tour (Semi-private)
Afternoon Florence Highlights Walking Tour (Semi-private)
Florence
Quality of Experience
Guides, Drivers and Staff
Private Monterosso Wine Tasting & Lunch in the vineyards
Private Monterosso Wine Tasting & Lunch in the vineyards
Italy

There was a little miscommunication about what this would entail. When we arrived, the staff seemed surprised to see us. When we explained what we thought we had arranged, they told us what we would get instead. Despite this, we had a very nice time and the wines were good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany Sunset Tour & Dinner
Tuscany Sunset Tour & Dinner
Siena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Brunello di Montalcino Wine Tour
Brunello di Montalcino Wine Tour
Siena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking the Path of Gods
Hiking the Path of Gods
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Aperitivo & Stroll around Sorrento
Aperitivo & Stroll around Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Local specialist: Irene Lappa

I feel the trip was amazingly planned out and...would choose kimkim again
Italy | Sep 27 - Oct 6, 2023

E
Erika H.
San Francisco, CA | Reviewed on Oct 13, 2023
I feel the trip was amazingly planned out and left out a lot of the guess work that we would have had to go through which takes a lot of effort and makes the trip more difficult. We had amazing guides, drivers, excursions and accommodations. We had a wonderful trip and cannot wait to go back. What I would suggest is: Making sure the snorkeling trip is really a snorkeling trip It was a lovely boat ride but not what we were expecting. The two gentlemen who took us on this trip were... Read more

I feel the trip was amazingly planned out and left out a lot of the guess work that we would have had to go through which takes a lot of effort and makes the trip more difficult. We had amazing guides, drivers, excursions and accommodations. We had a wonderful trip and cannot wait to go back.

What I would suggest is:

Making sure the snorkeling trip is really a snorkeling trip It was a lovely boat ride but not what we were expecting. The two gentlemen who took us on this trip were great but there was no snorkeling.

Shower size. I'm small so I wasn't affected, but there are people much bigger than I that would find the smaller showers difficult to maneuver in.

Other than that, the trip was beyond our expectations.

Local specialist: Elena Del Vecchio

Andrea could not have been any more professio...
Italy | Sep 25 - Oct 6, 2023

J
John K.
Elkton, MD | Reviewed on Oct 13, 2023

Andrea could not have been any more professional, knowledgeable, thorough, or available to us throughout this entire experience. Our trip through Italy was made all the more special because of him. Thank you, KimKim and thank you, Andrea!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 14, 2023

Thank you very much John for your wonderful review. It was a pleasure working with you.
We will be glad to assist you for any future trip.

Well organized, full itinerary
Italy | Sep 27 - Oct 6, 2023

C
Cal L.
Eugene, OR | Reviewed on Oct 13, 2023

Amazing trip. Tours were great, private. Felt like we got to do/see everything we wanted to.

Local specialist: Elena Del Vecchio

Cecilia made planning a trip to Italy so EASY...
Italy | Oct 3 - Oct 11, 2023

S
Susan L.
Ashland, MA | Reviewed on Oct 12, 2023
Cecilia made planning a trip to Italy so EASY. She was helpful with everything and SO patient with all my questions. The transfers, trains, tours and experiences were all planned so well and made traveling so nice to have things in place. The hotel we stayed in was exactly what we were looking for. Wonderfull cooking class in Florence. I hope when we are ready to plan our next trip we can have Cecilia! Read more

Cecilia made planning a trip to Italy so EASY. She was helpful with everything and SO patient with all my questions. The transfers, trains, tours and experiences were all planned so well and made traveling so nice to have things in place. The hotel we stayed in was exactly what we were looking for. Wonderfull cooking class in Florence. I hope when we are ready to plan our next trip we can have Cecilia!

Hotel Review
C-Hotels Joy

Well priced hotel right next to train station and easy walking distance to Florence center. Clean and quiet. The breakfast in the morning was the best with the nicest woman who greeted us each morning. Many choices of food to eat and ALL delicious.

Authenticity & Character
Location
If taking the train, it was great to be so close.
Staff
The woman at breakfast was the best. Happy. Cheerful. Always ready to get you what you wanted. So much energy.
Cleanliness & Comfort
Local specialist: Cecilia Ventura