Kimkim Trip Reviews for Morocco

4.9
Based on 1,162 ratings
Read 1,162 verified reviews by travelers who booked their trip to Morocco on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip to Morocco
Morocco | Sep 21 - Sep 30, 2018

M
Marion P.
Australia | Reviewed on Oct 21, 2018
We were a party of 6 from Australia. The booking experience with Kim Kim and Off the Beaten Track was 1st class. A great team effort congratulations to Yassine and his team. When we arrived in Tangier the pickup details had not been detailed and I was surprised to find a driver whom I had not been given his name. Nabil - a lovely man. Nothing was too much trouble for him even though his command of English was patchy at times. I will address each part of the trip keeping in... Read more

We were a party of 6 from Australia. The booking experience with Kim Kim and Off the Beaten Track was 1st class. A great team effort congratulations to Yassine and his team.

When we arrived in Tangier the pickup details had not been detailed and I was surprised to find a driver whom I had not been given his name. Nabil - a lovely man. Nothing was too much trouble for him even though his command of English was patchy at times.

I will address each part of the trip keeping in mind one of our party had been unknown to 4 of us prior to the trip. (not a great idea) This man had not been forth coming with his health issues and the fact he suffered from COPD (Chronic Obstructive Pulmonary Disease) meaning his ability to walk any distance or climb was severely impaired.

Accommodation: The accommodation was excellent in every stop - Tangier, Fez, Desert, Quarzazate, Marakesh and Casablanca. The Riads in Fez and Marakesh were beautiful and the hosts wonderful. Our Fez host went out of her way to help our impaired traveller. The desert speaks for itself and an experience all should have. Ait-Ben-Haddou in Quarzate is 6th century with the whole area under restoration. Sadly we arrived here after sunset and the "getting there" was a little troublesome in the dark. The property has no electricity and lit by candles - not that that is a problem however, not having been able to orientate ourselves in daylight did put a dampener on the night's experience. Next morning was a whole different scenario - a fabulous area and I could not recommend it more highly - just get there in daylight. Our unhealthy traveller just could not make it there and the host went out of his way to arrange alternate accommodation. The host himself was horrified that we arrive after dark.

Meals: All meals provided were great with hosts providing lovely meals on our arrival. Breakfast everywhere excellent

Travelling by Car: Nabil was an excellent safe driver. The 4x4 vehicle comfortable and well maintained. Our travel times were challenging for him time frame wise. Arrival times were really impossible given the state of the roads in some areas and the trucks, buses etc filling the roads. ( I might say some of this was my fault as I had tried to put so much into the trip and Yassine has gone out of his way to accommodate this - in retrospect I had been a little ambitious - an extra day would have made so much difference especially Fez to the desert) We were due to drive Marrakesh-Casablanca on the Saturday morning for a 11.45am flight to London. This truly was not possible - the road over the Atlas mountains is being rebuilt and consequently slow. I didn't know this at the time but given the time it had taken to get everywhere else I cancelled the last day in Marrakesh and added an extra night in Casablanca. The Kim Kim team did this effortlessly for us - thankyou it was the right thing to do.

Guides: The local guides in Fez *** , Quarzate *****, Marrakesh ****** Desert Experience ******
My only comment is that travellers need to understand the driver is not a tour guide as well sadly
and as a result we travelled a long way with no local commentary which would have been very nice. Nabil did his job so well and this comment is in no way a mark against him. He could not have done more.

The Experience would I do it again = Most definitely I could not recommend it more highly

Well done Kim Kim and Morocco Off the Beaten Track
Marion Patrick

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Nov 18, 2018

Thank you for such kind words Marion! It is truly our desire to make a trip valuable and an experience unforgettable, and I’m glad that we were able to do that for you. I will address the driving times for future travelers a little bit clearer, and I appreciate your feedback. I’m so happy that your experience in the desert was so wonderful, and even though there were so situations that none of us could control, I appreciate your flexibility with us as well. I surely hope to have you travel with us to Morocco again in the future!

Trip to Morocco
Morocco | Oct 2 - Oct 11, 2018

Olga
Olga G.
Canada | Reviewed on Oct 16, 2018
We booked a 10 day trip to Morocco visiting many of the cities including Casablanca, Fez, Ouarzazate and Marrakesh. I was very pleased with the accommodations : Larbi booked us an awesome trip with really nice hotels and riads. Our hotel in Casablanca was brand new (1 month in operation) and our raids in Fez and Marrakesh were right in the heart of the medinas with great trip advisor reviews. Our driver Mubarak was very sweet and patient as well as knowledgeable about the areas we were... Read more

We booked a 10 day trip to Morocco visiting many of the cities including Casablanca, Fez, Ouarzazate and Marrakesh. I was very pleased with the accommodations : Larbi booked us an awesome trip with really nice hotels and riads. Our hotel in Casablanca was brand new (1 month in operation) and our raids in Fez and Marrakesh were right in the heart of the medinas with great trip advisor reviews. Our driver Mubarak was very sweet and patient as well as knowledgeable about the areas we were driving through. We even got to visit his mom and sister at their home! And all of our local guides were great, funny and caring (when i got sick). We are extremely happy with the level of service we received on all ends and the best part is I didn't have to lift a finger to book any of it. Thank you Larbi and the Kim Kim team for an amazing experience.

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Oct 17, 2018

Hello Olga. It is very rewarding to read your comprehensively positive review, many thanks. A bespoke and tailor made trip endeavours to provide an exceptional and unique set of experiences for our travelers and it sounds like this was most definitely the case for you. Thank you for taking the time to express your feelings about your trip with us, it is hugely encouraging. We put a lot of effort into preparing out travelers’ trips and all their component parts and it sounds like we have the “trip recipe” just right! Kind regards, Larbi

Trip to Morocco
Morocco | Sep 27 - Oct 4, 2018

Thomas
Thomas C.
| Reviewed on Oct 10, 2018

It was a wonderful experience and I would recommend KimKim to anyone planning to visit Morocco. My driver, Redoune, was fantastic and got me safely through the interary without any problems whatsoever. Brahim did a great job advising me on what to do with the time I had.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Oct 11, 2018

Salam Thomas,

What a fantastic travel experience! Thank you very much for sharing it with me and of course with my travelers.

I am very happy to read about it and see all the lovely photos; you are a great photographer! It has been a great honor for me to be at your side and select the best services you need to offer you the dream trip you deserve.

My door will always be open for you.

All the best,
Brahim

Iberia Trip
Morocco | Sep 19 - Sep 24, 2018

A
Adrienne N.
Venice, FL | Reviewed on Oct 03, 2018

Kim Kim and specifically our contact Brahim was amazing! I had several different questions that came up before the trip and even during and he got back to me immediately and was very thorough and helpful. I would absolutely recommend Kim Kim!

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Oct 04, 2018

Hello Adrienne,

I am so delighted to receive your precious feedback. It really means a lot to me to hear about your travel experience in my beautiful Morocco. Being at your side before and duing your trip is a great honor for me, and I'll always be here for you. My main goal will always be to ensure the best trip and local experience for you and my future travelers as well.

All the best,
Brahim

Morocco trip
Morocco | Sep 9 - Sep 15, 2018

NAZURAH
NAZURAH M.
United Kingdom | Reviewed on Oct 03, 2018
Overall, the trip was amazing. Morocco is really one of the places that I would want to go again. It was my first time using KimKim as I would usually travel in the Europe on my own, without having a tour guide. However, since we are a bit unfamiliar with how things are in Morocco, and the limited usage of English there, we decided to have a travel guide there. Planning for the trip was made easy with KimKim, as Brahim and the team came up with the itinerary and we all agreed to it, with some... Read more

Overall, the trip was amazing. Morocco is really one of the places that I would want to go again. It was my first time using KimKim as I would usually travel in the Europe on my own, without having a tour guide. However, since we are a bit unfamiliar with how things are in Morocco, and the limited usage of English there, we decided to have a travel guide there. Planning for the trip was made easy with KimKim, as Brahim and the team came up with the itinerary and we all agreed to it, with some amendment. The driver Mohammed was really helpful through out the journey, and made us comfortable. However, the distance from where the car could drop us to the Riad was bit too far for my parents, who had bad knees. It was partly our mistake as we thought it was not that far to walk, but actually took us good 15 minutes. (It was alright for my friend and I but was too much for my parents).

We also had amazing experience staying at the Riad, good opportunity to feel how living in Moroccan house like.

Good job KimKim! Thank you for all the help.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Oct 04, 2018
Hello Nazurah, Thank you very much for your having the time to share your feedback with me. It is a great honor for me being here at your side to make sure all the services of your trip are well achieved as agreed. I am very happy to hear about your precious feelings toward my beautiful country Morocco. There are still lots of hidden sites and surprises to live and experience next time. I'll always be here for you, your parents and of course your friends as well. Never hesitate to contact... Read more

Hello Nazurah,

Thank you very much for your having the time to share your feedback with me. It is a great honor for me being here at your side to make sure all the services of your trip are well achieved as agreed. I am very happy to hear about your precious feelings toward my beautiful country Morocco. There are still lots of hidden sites and surprises to live and experience next time. I'll always be here for you, your parents and of course your friends as well. Never hesitate to contact me if you need anything or have any question about Morocco.

My local driver Mohamed is going to be very happy when I share your comments with him; he is one of my best drivers and all my clients love travling with him. We are all working together as brothers and very close friends to make sure our travelers enjoy the real Morocco full of local feelings.

Regarding the Riad and how far it is from where the car stops; I have well noted this point and for sure it's very helpful to hear back from you about my services because it helps me evaluate the accommodations I use for my travelers. I'll make sure also my whole team knows about this detail because ensuring your comfort (your parents as well) is on top of my duties, and I am very happy to do so.

Thanks a lot again and the honor is ours to have you joining our trustworthy community.

All the best,
Brahim

Morocco 2018
Morocco | Sep 2 - Sep 8, 2018

M
Mona H.
Houston, TX | Reviewed on Sep 17, 2018
My husband and I are experienced, avid travelers who normally plan our trips on our own with great success. However, upon doing my own research for an upcoming trip to Morocco, I came across the kimkim site and made the decision to utilize their services. I had read positive reviews, and having no real knowledge of Morocco, I decided to give kimkim a shot. We had planned on staying 1 week in Morocco and wanted to cover as much as possible in our brief time there in order to wet our palates... Read more

My husband and I are experienced, avid travelers who normally plan our trips on our own with great success. However, upon doing my own research for an upcoming trip to Morocco, I came across the kimkim site and made the decision to utilize their services. I had read positive reviews, and having no real knowledge of Morocco, I decided to give kimkim a shot. We had planned on staying 1 week in Morocco and wanted to cover as much as possible in our brief time there in order to wet our palates before our next return. Morocco is a country with lots to see and do, and I discovered that one can spend lots of time driving from destination to destination. For example, there is Marrakech, then there is the desert with the sand dunes, and then you also have the Atlas Mountains, as well as the coast. From a logistics point of view, I just thought it would be much easier to let someone with experience plan everything. That’s where kimkim stepped in and really delivered. From the beginning, speaking with Katherine was a breeze. She was helpful, very professional, easy to communicate with, and had a clear idea about the experience we were looking for. She also made good recommendations with regards to hotel and restaurant suggestions. When I explained that we wanted to go to Marrakech, the desert, and the Atlas Mountains, she suggested we book a short flight internally to reduce travel time. Highly worth flying between destinations as roads lack good infrastructure and trips can be very long! Katherine and kimkim planned everything for us, from booking beautiful hotels, to fabulous restaurants, to arranging private drivers, to wonderful tours and experiences. From the beginning, we discussed a budget, and Katherine and kimkim made it happen. Shout out to our private driver Abderrahim (Abdo) and our guide Hassan! Both could not have been more professional, hospitable, and courteous. Our driver Abdo was always on time, and when he arrived at the airport in Marrakech to collect us, his vehicle was very clean and spacious, and he had cold water in the car and all kinds of delicious snacks. He also gave us a local mobile phone and charger to use for the duration of our trip. In it, all important numbers were already saved, and the phone, while it was not a smart phone, was quite perfect as the battery lasted the whole week without charging, and it proved to be very useful. Whenever we needed our driver or needed more time at a destination, our driver was always a phone call away. They also let you use the phone to make free international calls! We were even given welcome satchels with our names painted in Arabic with adaptors and a bound program for our whole trip inside! The program was especially helpful as it included a detailed itinerary, information about the destinations we would be visiting, key contact names and numbers, as well as additional information about the country in general. For some reason, the adaptors would not work, but it was still a nice and thoughtful touch! When we encountered a problem at the airport in Marrakech causing us to miss our flight to the desert, I reached out to our driver and within a short period of time, Katherine reached out to us and found the best solution to our problem. They quickly arranged for a driver to take us to our next destination and while the trip was exhausting, kimkim nevertheless delivered and got us to our next destination the best way they could. In a world where travel agencies have become a bit obsolete, kimkim is changing all that and making it cool again. Their travel platform is quite seamless and efficient, really taking the headache out of planning a trip to a foreign locale. The best part of it all is that their services, while being as useful as they are, are quite inexpensive. Their fees are more than reasonable. Morocco is a beautiful country with warm, hospitable people with a great sense of humor. There is so much to explore and experience and never at one time did we feel unsafe. Their culture is so diverse, and there is something in it for everyone to enjoy, whether it be luxury riads, excellent dining options, spa services (hammams, yes please!), cultural activities, outdoor activities such as trekking, and lots of incredible shopping. I personally highly recommend a trip out to the desert with camel rides and sleeping under a sky filled with a trillion stars at a Berber camp! Kimkim helped us fall in love with Morocco, and we will be returning in the near future for certain. Thank you kimkim for this great experience!

Local specialist: Katherine Butler-Dines
Katherine
Katherine Butler-Dines
Local specialist in Casablanca | Replied on Sep 28, 2018

Thanks! It was a pleasure hosting you.

4 days in Marrakech
Morocco | Aug 19 - Aug 22, 2018

Arun
Arun M.
the United Arab Emirates | Reviewed on Sep 06, 2018

Tailor-made, precise, seamless and absolute comfort. These are the attributes we generally look for when booking a trip or part of the trip through someone. When we started our discussions with Brahim, right from the get go , he was attentive, understanding and even compassionate when taking down our requests and needs. A beautiful country which it is, Morocco, an experience through kimkim makes it much more enriching and fulfilling. Lastly, as all curated trips, this wont be easy on the pockets, but you get every worth of your dime !

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Sep 28, 2018

Salam Arun,

Thank you very much for taking the time to share your precious feedback with us. I am so delighted to read and hear that you loved your trip I personally designed for you because it has been also a great honor for me to be your local travel specialist and to arrange this amazing travel experience for you within my country Morocco. My door is always open for you!

All the best,
Brahim

Glimpse of Morocco
Morocco | Aug 1 - Aug 4, 2018

H
Henry G.
Australia | Reviewed on Sep 06, 2018

3 nights 4 days tour Chefchaouen/Fes very well organised by Larbi the local Morocco travel specialist, he was very helpful organising transport and accommodation, the Hotel and Riad was excellent, clean rooms, good meals (dinner) the staff at both places was helpful and attentive to assist our needs, information and directions .
Our driver Mubarak was not only the driver but a tour guide as well, very knowledgeable of his country's history and places of interest for the foreigner.
His driving was always defensive, courteous and safe.
Well done KIMKIM,

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Sep 28, 2018

Hello Henry. It is very good of you to take time to write a review of your tour. I am very pleased that you all enjoyed every aspect of your trip. It was good to work with you, adjusting things as you wished till you had your ideal tour. Creating your comprehensive, bespoke tour was a pleasure and we very much appreciate our appreciative travelers. After your little taste of Morocco perhaps you will think to visit again and to experience other areas; just let me know! Larbi Anzal.

Morocco trip
Morocco | Apr 1 - Apr 6, 2018

A
Angel D.
Chicago, IL | Reviewed on Jun 29, 2018

Our trip to Morocco was fabulous with the help of Larbi. We toured the country without any hassles, our ride was comfortable and the people who were there as part of Larbi's team were amazing. We don't have any complaints at all. The hotels all suited our needs. I am so glad we planned this trip through kimkim, I'm pretty sure there's no better way to do it. We recommend kimkim to everyone who wants to visit Morocco!

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Sep 28, 2018

Hello Angel. Your words are very warming indeed to read, many thanks. It is great to know that your trip to Morocco was so good and that you completely enjoyed all the provisions that we had provided for you. It was great to work with you to design your ideal tour to be exactly as you wished it to be. Your praise is fullsome; thank you very much for taking the time to write some lovely words. Larbi.

A Moroccan Desert Adventure - 4 Days
Morocco | Jun 9 - Jun 14, 2018

Alvin
Alvin K.
United Kingdom | Reviewed on Jun 21, 2018
We spent 5 days and 4 nights in Morocco and it was great. One of the highlights of our trip was spending the night in the Sahara desert where we were able to watch the stars by the campfire while also enjoying some local music. Our trip was spent mostly on the road however which at some points of the trip can feel quite boring. However it is understandable due to the size of the country and the distances we had to travel between each place. Nevertheless, the scenery during the drives were... Read more

We spent 5 days and 4 nights in Morocco and it was great. One of the highlights of our trip was spending the night in the Sahara desert where we were able to watch the stars by the campfire while also enjoying some local music.

Our trip was spent mostly on the road however which at some points of the trip can feel quite boring. However it is understandable due to the size of the country and the distances we had to travel between each place. Nevertheless, the scenery during the drives were beautiful ranging from rocky mountains, desserts, and valleys. The cities we visited were also very beautiful we visited Ourzazate, Marrakech, and Boulmane Dades.

Our driver was very helpful and very informartive and we enjoyed the trip very much. The accommodation provided by Larbi was of very good quality. We opted for the 3* option and the places we stayed in were very clean and provide very good service.

Some negatives/feedback from our trip:
- we did not get information on the time that our driver would pick us up on the first and last day. It would be more efficient for us and for the tour to provide us this info as we had to ask the hotel manager to phone Larbi a couple of times.
- when we were dropped of in Marrakech by our driver we had to walk to the riad we were staying and our driver agreed with a guy with a cart to take our baggage for 50 dirham. When we arrived I was forced to pay 150 dirham by him.

Despite some minor stuff we enjoyed our trip very much and would recommend using Larbi's services if you are going to visit Morocco.

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Jun 21, 2018
I am delighted to read your very positive and encouraging Review; many thanks for taking the time to write it and so fully too. I am very pleased to know that you had a great trip and that you fully appreciated the magnificent sceneries and experiences of Morocco (as well as the Anzal Tours service provision!). It is a huge country - you must come back and see more! We have very good drivers and it's great to hear that you appreciated his services too; they do a demanding job and are a very... Read more

I am delighted to read your very positive and encouraging Review; many thanks for taking the time to write it and so fully too. I am very pleased to know that you had a great trip and that you fully appreciated the magnificent sceneries and experiences of Morocco (as well as the Anzal Tours service provision!). It is a huge country - you must come back and see more! We have very good drivers and it's great to hear that you appreciated his services too; they do a demanding job and are a very important element of our tours; their input is significant to a tour's overall success. Good to get your "light negatives'' too, thanks; noted and action will be taken for the future. It is a bit tricky to control the luggage carriers, however; they are good and needed for what they do but they have tough lives so any chance to squeeze a little more dirhams can be the case sometimes, sorry about that. Many thanks for your personal recommendation too; I appreciate that very much. We genuinely strive in Anzal Tours to meet and exceed our travelers' expectations. Larbi.

Cultural highlights
Morocco | Jun 7 - Jun 11, 2018

J
Jane R.
Australia | Reviewed on Jun 21, 2018

Larbi planned a wonderful trip for us. It was exactly what we wanted for the time available to us. His driver was excellent, obliging and knowledgable. When we had to make some changes nothing was too much trouble for Larbi.
Thank you for putting us in touch with him.

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Jun 21, 2018

This is wonderful to read. We put in full effort to provide great tours for our travelers and it is excellent when a trip is thoroughly enjoyed and appreciated by our travelers. In Anzal Tours we do go the extra mile in order to work with our valued clients to creat and provide a special tour, just as they wish it to be; when we receive a review such as yours we know we are providing just what our discerning travelers want and appreciate. Many thanks ... and spread the word! Safe and happy future travels.Larbi

Exploring Morocco
Morocco | Apr 30 - May 12, 2018

Yvette
Yvette F.
| Reviewed on Jun 03, 2018
We had an incredible time during our 12 days in Morocco! We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2. Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your... Read more

We had an incredible time during our 12 days in Morocco!

We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2.

Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your first time to Africa or a Muslim country.

Said was also very knowledgeable of the general area. He took us to many places we didn't know about and often stopped in small towns or the side or the road to show us a collective (fossils, roses, argan oil, ceramics), taste some dates or watermelon, or to see a small gift a local was selling (Without feeling pressured to buy). He also took us to visit a nomadic family and share tea with them in their tent, a very special experience for us. It was sad to say goodbye.

I'm not sure that we would do anything differently. We packed quite a bit into our trip, but there is so much to see: Roman ruins at Volubilis, wandering around the blue city at Chefchaouen, the busy medinas in Fes and Marrakech, and of course the desert!

The desert was probably our favorite part of the whole trip. We spend about 3 full days driving between small market towns, stopped at a fossil factory in Erfoud, saw beautiful oases hidden in the rocks and sand, and enjoyed a memorable camel ride at sunset into the dunes where we spend the night enjoying music from local Berber people, who were all very friendly. We even got to hold a baby sand fox that a local boy had on the side of the road!

Another very special part of the trip was spending 2 days hiking in the High Atlas mountains between small villages. We enjoyed 2 lunches with Berber families and spend a very crazy lightning storm in the home of another. Our mountain guide was great and very knowledgeable of the area, even when we had to change our route to avoid the river that grew from the storm.

The riads we stayed at (Fes, Marrakech) were beautifully designed, and the service was top notch. It was great to enjoy a delicious meal on the roof or in the ornate dining areas of our riad after a long day of exploring.

This trip really opened our eyes and re-prioritized our list of places we wanted to jump into next.

Shukran to Larbi & Said for this very special trip!

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Jun 06, 2018
These are every encouraging words to read Yvette, many thanks. I am delighted that you trip was so exhilarating. Anzal Tours is very pleased that you delighted in the many "extras" that we provide for our travelers, such as close and meaningful encounters with local people; these are very special events. Great too that Said was such a great driver and companion; we are very pleased with our Anzal Tours drivers and we fully know how important a part they play in a trip's overall success. I... Read more

These are every encouraging words to read Yvette, many thanks. I am delighted that you trip was so exhilarating. Anzal Tours is very pleased that you delighted in the many "extras" that we provide for our travelers, such as close and meaningful encounters with local people; these are very special events. Great too that Said was such a great driver and companion; we are very pleased with our Anzal Tours drivers and we fully know how important a part they play in a trip's overall success. I will feed back to Said and I know he will be very happy to have served you so well and to your high satisfaction. Thank you very much for young with us; Morocco is varied, Morocco is vast - great that you are keen to return; we will be happy to serve you again. Larbi.

Trip to Morocco
Morocco | Apr 9 - Apr 23, 2018

K
Keira N.
Canada | Reviewed on May 11, 2018
Overall trip was great, got to see a lot of the countryside and beautiful landscapes. From a logistics point of view would probably recommend to others to not do such a tightly packed schedule and enjoy more time in some of the bigger towns. Driver was safe and efficient, good English, initially not as interactive but soon warmed up to conversation. Unfortunately the day tour guides left a bit to be desired. The fes guide whilst kind, too much taking to cooperatives and shops, would prefer... Read more

Overall trip was great, got to see a lot of the countryside and beautiful landscapes. From a logistics point of view would probably recommend to others to not do such a tightly packed schedule and enjoy more time in some of the bigger towns. Driver was safe and efficient, good English, initially not as interactive but soon warmed up to conversation. Unfortunately the day tour guides left a bit to be desired. The fes guide whilst kind, too much taking to cooperatives and shops, would prefer more historic information and sight seeing. The Marrakech guide was lovely as well, more historic information which is nice, but once again too many cooperative stops. The mountain guide unfortunately was very odd, barely spoke to us for the entire day and did not have much information about local species of plants and animals, needed more persona. Larbi was great at listening to our needs and helping us arrange optional activities and transport so thank you for that. Accomodation was good throughout the stay, clean and comfortable. Ideally not all dinners would be included in future as we did could not finish the meal and it was a waste of food as well as money. Overall good experience, thank you Kim Kim!

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on May 23, 2018
Hello Keira. It is pleasing to know that you enjoyed your trip. With the number of days that you had and the places you wished to see, yes, of course, the tour had to be at a pace. In all places it wot be good to linger longer, I understand. The driver is always an important part of a tour and it is excellent that he was both safe as well as helpful; it is always good to ask questions and to encourage, as you did, and then a strong rapport can allow for much information to be gained (as you... Read more

Hello Keira. It is pleasing to know that you enjoyed your trip. With the number of days that you had and the places you wished to see, yes, of course, the tour had to be at a pace. In all places it wot be good to linger longer, I understand. The driver is always an important part of a tour and it is excellent that he was both safe as well as helpful; it is always good to ask questions and to encourage, as you did, and then a strong rapport can allow for much information to be gained (as you gained). Guides too play their significant role as well. It is great that your Marrakech Guide was good but I do know that sometimes there is a leaning towards shops that is not what some travelers want. I will take this point on board and certainly look into who was your Fes Guide and discuss future approaches to our travelers if he wishes to work for Anzal Tours. I know the Mountain Guide well and know him to be caring and courteous as well as safety conscious; I see him quite often. But I will meet him and discuss his duties more fully to him and train him further into what can be discussed with out travelers. Great to know that the accommodations were good. I am pleased my own on-tour service/contact/availability to you was helpful. I am very pleased that you liked the Kimkim service - they have many other country specialist around the globe, maybe you can check in again to see where next with Kimkim!

A Moroccan Desert Adventure - 4 Days
Morocco | Apr 15 - Apr 20, 2018

R
Ravi V.
United Kingdom | Reviewed on Apr 30, 2018

Larbi and his team took good care of us and service provided by all of them was very good and made our trip enjoyable.

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on May 31, 2018

I am very pleased to read that you liked the services of Anzal Tours. It was a pleasure to work with you, to learn of your needs and to then shape your bespoke, private tour to be just as you wished it to be. I hope you have many good photographs and memories of your trip that will give you further pleasure long into the future.

Morroco
Morocco | Apr 22 - Apr 25, 2018

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Victoria M.
Encinitas, CA | Reviewed on Apr 27, 2018

Said was perfect in every way. Good driver, knowledgeable, patient with us and always with a smile. He was punctual , respectful and when there was a mix up with one of our bookings, he handled it with no problem. We had the utmost confidence in him. He went out of his way to show us his culture. I would give him 5 stars for the service he provided and would recommend him without reservation.

Local specialist: Ian Hardie
Ian
Ian Hardie
Local specialist in Scotland and Morocco | Replied on Apr 28, 2018

Excellent to hear that you had a great trip. It is very enjoyable creating bespoke tours for our travelers and it is important that all the trip’s element work well together. I am especially pleased to read that your driver was so high quality and I will pass your kind comments on to him. I hope you now have many superb memories of your time and travels with us in Morocco.

Trip to Morocco
Morocco | Apr 9 - Apr 23, 2018

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Vini N.
Australia | Reviewed on Apr 25, 2018
While we enjoyed our trip to this amazing country , I would have a some suggestions .
We were two people on a private tour .
Clarify every arrangement clearly
Eg no shopping stops on guided tours / guides could be higher quality
All drivers or taxi services provide by company to have basic English ( or language requested by client ) . We struggled with this on our last three days , was tiresome .
We requested a luxury tent in the Desert , but only a standard one was booked . When we...
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While we enjoyed our trip to this amazing country , I would have a some suggestions .
We were two people on a private tour .

Clarify every arrangement clearly
Eg no shopping stops on guided tours / guides could be higher quality
All drivers or taxi services provide by company to have basic English ( or language requested by client ) . We struggled with this on our last three days , was tiresome .
We requested a luxury tent in the Desert , but only a standard one was booked . When we queried it and requested itemised costs , nothing received . My final quote was based on this,
Also I had requested meals to be omitted , to offer more flexibilty , this was not done .
So we ended up pay AUD 500 eac more , not totally sure what for .
Our initial driver could have had more engagement / charisma . Felt he wa just ‘doing a job ‘ most of the time .
One hotels and one meal below standard .
We were not informed of our drivers name or called by Larbi initially to check if all was going smoothly .
On the positive when we did contact Larbi if was very good . Our driver was flexible and adjusted our itinery so we got a full day on Fez .
Overall had some great experiences, Morocco scenery , food and interesting weather !

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on May 23, 2018
Hello Vini. It is good to read that many aspects of your tour were great and positive. About those items that you found less so, I hope that they did not cloud your tour too much. In a developing country language can be a challenge sometimes and I am sorry that you found this to be this way for you. Most often we only hear good things about our drivers and Guides so this is unfortunate. There was discussion in the email conversations about what level of desert tent you wished but your final... Read more

Hello Vini. It is good to read that many aspects of your tour were great and positive. About those items that you found less so, I hope that they did not cloud your tour too much. In a developing country language can be a challenge sometimes and I am sorry that you found this to be this way for you. Most often we only hear good things about our drivers and Guides so this is unfortunate. There was discussion in the email conversations about what level of desert tent you wished but your final Trip Plan (stating all inclusions/exclusions) did not show a deluxe tent; as all your other accommodations were requested to be at 3*, a standard tent was booked for you (And it was this standard that was costed in). I hope that your meals eaten in the accommodations were enjoyable; I note one was not so good for you and I will seek to enquire about this. Our travellers usually like eating in their accommodations after a long day, when they can freshen up, relax and reflect on the day. I am pleased that you found my service towards you helpful whilst you were on tour.

Morocco Spring Break
Morocco | Mar 23 - Apr 1, 2018

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Mathew V.
New York, NY | Reviewed on Apr 09, 2018
Pluses:
+ we loved the people, country and culture of Morocco
+ our driver Moad was good - friendly and drove very safely over the 1,500 kms we
+ 2 places we stayed in Quarzazette and Marrakesh were good
Negatives:
- Larbi, does not review the trip advisor ratings of places he books people into. He claims 3 stars, but the ratings are much worse and the experience is just as spotty.
- the bathrooms in the desert saffari were terrible and the “standard luxury” tent was mattresses laid on...
Read more

Pluses:
+ we loved the people, country and culture of Morocco
+ our driver Moad was good - friendly and drove very safely over the 1,500 kms we
+ 2 places we stayed in Quarzazette and Marrakesh were good

Negatives:
- Larbi, does not review the trip advisor ratings of places he books people into. He claims 3 stars, but the ratings are much worse and the experience is just as spotty.
- the bathrooms in the desert saffari were terrible and the “standard luxury” tent was mattresses laid on carpets. There was no “luxury”. Clearly a bait and switch operation.
- when we pointed out the poor quality about some of the places we were staying in, his reaction was pretty much take it or leave it, you are on your own. This was true especially on our last day in Casablanca.

Conclusion:
- we would NOT recommed using Larbi.

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on May 31, 2018
Thank you, Mathew, for taking time to write a review of your tour. Such reviews are read with care and all points raised by our travelers are considered and evaluated and acted upon where needs be. It is great to hear that you enjoyed the itinerary with a safe and helpful driver; this is very encouraging to hear. Anzal Tours has great itinerary planning specialists and it was good to develop your bespoke tour itinerary to be just as you wished. Regarding your accommodation comments, however,... Read more

Thank you, Mathew, for taking time to write a review of your tour. Such reviews are read with care and all points raised by our travelers are considered and evaluated and acted upon where needs be. It is great to hear that you enjoyed the itinerary with a safe and helpful driver; this is very encouraging to hear. Anzal Tours has great itinerary planning specialists and it was good to develop your bespoke tour itinerary to be just as you wished. Regarding your accommodation comments, however, your tour was booked on a 3* accommodation basis. Your comment about your “standard luxury” tent is not what was costed; in fact there is no such classification as “standard luxury” tent. We offer only either standard tent or deluxe tent and you had standard desert tent. I note your comments about stating that the “bathrooms were terrible” and I will certainly raise this with the Bedouin tent company to enquire about their provision. We had other travelers staying in the same Bedouin camp when you were there and no such negative comments have been received but, of course, I will be checking. Your hotel in Casablanca, although your tour was costed on a 3* accommodation basis, Anzal Tours had actually booked for you a 4* hotel, an hotel that has given us no cause for concern from any of our previous travelers. It was around 17.30 when you ‘phoned me to ask to change the hotel but at such short notice this was not viable. I believe that you asked for one room in the hotel to be changed for you and this was done. But I am soon to be in Casablanca so I will make a point of calling in to the hotel and check it. As both the itinerary planner and tour component coordinator for your tour I, Larbi, always keep a close eye on our traveler provision so I thank you for your observations. Larbi Anzal

Morocco
Morocco | Feb 16 - Feb 21, 2018

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Laura T.
United Kingdom | Reviewed on Feb 27, 2018

Just back from a 5 day visit to Marrakech and Essaouira which was largely organised by the Kimkim team. We had a tremendous time; everyone was very helpful and the guides, drivers, riad staff, etc that we encountered were so friendly and professional, really knowledgeable. In many years of travelling, I had never previously used a company to arrange trips and transport in advance but i'm very glad I did. Kimkim removed the stress factor so that we could really relax and just enjoy the activities.

Local specialist: Ian Hardie
Ian
Ian Hardie
Local specialist in Scotland and Morocco | Replied on Mar 01, 2018

I am very pleased to read your review Laura. It sounds like you had a great time and that you felt very well looked after by all whom you met. I am happy to know that your Kimkim experience - along with Anzal Tours service - allowed you to really enjoy your trip with all the practicalities and logistics being taken care of for you so that you could truly be on holiday. Happy future travels. Ian.

Imperial cities in Morroco
Morocco | Dec 29 - Jan 7, 2018

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Renee v.
Medford, MA | Reviewed on Jan 16, 2018
Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes. The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19. We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus,... Read more

Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes.

The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19.

We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus, Assis refused to return the $85 to Larbi, Larbi nevertheless did reimburse us out of his own pocket. We learned later from another driver, that Assis did the same thing to him and his guests. We understood, that Assis took over the management of the riad only recently and that the riad before was run very well.

The main dinner course in the hotel in Rabat was also uneatable. We were the only guests and the meat and veggies were cooked in rancid, old and overheated oil. The hotel has a 4-star rating - it should have a minus 4-star rating.

Hassan and Samira in the riad in Marrakech were absolute charming and great hosts. Samira is a fabulous cook. Everything was great!

All the other places were fine. I only mentioned above the really great and really bad experiences.

Local specialist: Ian Hardie
Ian
Ian Hardie
Local specialist in Scotland and Morocco | Replied on Jan 20, 2018
Hello Renee.
I am pleased to read your review, thank you very much for taking time to write it. It is unfortunate that some accommodations underperformed; all such comments help Anzal Tours to make some decisions regarding our service providers that will certainly be in the interests of the company being able to offer the very best for our travelers.
It was good to be with you on your High Atlas day; I learned a lot of from you and I hope that I gave you some... Read more

Hello Renee.
I am pleased to read your review, thank you very much for taking time to write it. It is unfortunate that some accommodations underperformed; all such comments help Anzal Tours to make some decisions regarding our service providers that will certainly be in the interests of the company being able to offer the very best for our travelers.

It was good to be with you on your High Atlas day; I learned a lot of from you and I hope that I gave you some good information about Morocco too. It is excellent that Sellam, your driver, provided such good, professional service for you. Happy future travels! Larbi, Owner of Anzal Tours.

Marrakesh-Sahara-Casablanca
Morocco | Dec 24 - Dec 29, 2017

Luvana
Luvana C.
Elmhurst, NY | Reviewed on Jan 06, 2018
We loved our time in Morocco! It was especially great because of our driver/guide Saleh. He was very professional and respectful to us. We were very satisfied with Hotel Amlal, beber camp site, and Hotel Casablanca. The only issue we had was with Hotel Akabar. It did not really meet our expectations and the hotel and dining staff were not great. It was the only accommodation that did not provide us with any water during our dinners, and did not give us an option for dinner like the other... Read more

We loved our time in Morocco! It was especially great because of our driver/guide Saleh. He was very professional and respectful to us. We were very satisfied with Hotel Amlal, beber camp site, and Hotel Casablanca. The only issue we had was with Hotel Akabar. It did not really meet our expectations and the hotel and dining staff were not great. It was the only accommodation that did not provide us with any water during our dinners, and did not give us an option for dinner like the other accommodations. We would go out to buy water for our meals at Hotel Akabar. Other than this, we truly had a great experience and we are so grateful for our driver and guide Saleh! Please give him a special shout out!

Local specialist: Ian Hardie
Ian
Ian Hardie
Local specialist in Scotland and Morocco | Replied on Jan 07, 2018
Hello Luvana. It is very pleasing to read that you loved your time in Morocco. It was great to work worth you and to develop the tour that you wished for. Your positive comments are very much appreciated and are most helpful as we always monitor all aspects of our tours. Regarding the Akabar Hotel, I will ask Larbi to look in to this. It is very important for Anzal Tours that all of our service providers are up to scratch. It is great to hear that your driver was so good; of course Larbi will... Read more

Hello Luvana. It is very pleasing to read that you loved your time in Morocco. It was great to work worth you and to develop the tour that you wished for. Your positive comments are very much appreciated and are most helpful as we always monitor all aspects of our tours. Regarding the Akabar Hotel, I will ask Larbi to look in to this. It is very important for Anzal Tours that all of our service providers are up to scratch. It is great to hear that your driver was so good; of course Larbi will informed him of this. It is excellent that Saleh provided such good professional service for you. Happy future travels! Ian