Kimkim Trip Reviews for Panama

Some portions of the trip were absolutely fabulous and a few things left something to be desired. I'll start with the positive. The hotel in Panama City was fantastic. Our trip to Broquete was almost seamless and our Gapa travel guide, Plinio, was beyond fantastic, especially when one tour had to be canceled due to weather and he came up with a fabulous backup solution. 5 stars for Plinio. Our trip to the San Blas Islands was fantastic, though we felt very underprepared. I wish someone had told us to bring a towel, extra water, and even a snorkel mask. Most other tourists seemed to know this information but we did not. And our accommodations did not remotely match the pictures provided in our itinerary. Maybe we were on a different island? We thought we were getting it huts above the water and that was not the reality. But the island was still great. Our guide via Gapa travel in Panama City was extremely friendly and sociable, but did not have the depth of knowledge I would have expected of a guide and spent a lot of time videoing and posting on his personal social media account. A bit disappointing. There was a bit of a snafu with our driver on the final day to return to the airport but Jesse was very available to help correct the situation. I'm not sure where the breakdown in communication occurred. But we made it in time to make our flight.

Hotel Reviews

Private Cabins at San Blas Islands

San Blas

I don't know where you got this picture but these are not the cabins we stayed in. So I have to rate them as a one because this is what we expected and not what we got. Now if I were rating the actual huts we were in on Iguana Island I would give them 4 stars.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Waldorf Astoria Panama

Panama City

Hotel was absolutely fantastic. The staff was impeccable, their concierge set us up with a number of fabulous tours, 100% would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Panameña Night

Panama City

The restaurant chosen for this night was fantastic. We started at the Mercado de Pescado for a beer and some ceviche and continued on to a fabulous restaurant whose name I unfortunately don't remember. The staff and food at both locations were great. The only downfall of our tour again, was our guide. While very friendly, he didn't provide any information on Panamanian food culture.

Quality of Experience

Guides, Drivers and Staff

Transport

Boquete - Hanging bridges

Boquete

This is a fabulous activity and a great way to see the cloud forest of Panama! Highly recommend. We had a great guide through Tree Trek.

Quality of Experience

Guides, Drivers and Staff

Transport

Soberania National Park

Panama City

This had the potential to be a fantastic tour but our guide unfortunately, was not very knowledgeable. He knew a lot about birds but not a lot about any other flora or fauna. The walk he chose was strange compared to where other cars were parked. We did see a lot of animals so that was neat. But at times I felt I knew more information having been to Costa Rica six months ago, than our guide. Still a fabulous national Park that everyone should visit. Just go with a good guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee Experience

Boquete

We did the coffee experience also through Tree Trek. Highly recommend, especially if you're headed up to Tree Trek for any of their other activities. We had an extremely knowledgeable guide who gave a fantastic tour that included an up close experience with hummingbirds. The coffee tasting was superb.

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent, the guides were effectively national treasures, especially Hernaldo! Hernaldo was such a delight to be around and it was great to have him tag along with us on adventures. Ray was fun too but he had to focus on driving so his input was limited. The places we saw were beautiful and interesting, the food amazing! Only negative was the hotel, the staff was good but the actual rooms and hotel itself has this sense of water logging throughout. Granted Panama is really really wet but this hotel smelled of mold throughout.

Everything worked as scheduled with the pick ups and hotel. The hotel was centrally located and in walking distance to the canal museum, restaurants and the fish market.

We made it to the Panama Canal trip although there were road delays because of a major Triathlon event,

The canal trip was as expected and removed a 60 year old item from my bucket list.

Hotel Review

Central Hotel Panama

Panama City

Comfortable well placed hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Panama Canal Experience: The partial transit!

Panama City

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide Jose in Panama City was wonderful. He was very informed and took great care of our group on both canal tour and metropolitan park. Same with Sophie in Bastimentos. Both excellent.
Travel transfers to and from airports were seamless.
American Trade Hotel was a great choice. Wonderful location, rooms, amenities and staff.
Red Frog was a great experience. The Villa at the resort was terrific, but very far from anything. A golf cart to get around was essential and our Villa didn’t have one. We had to rely on calls for pick ups, which weren’t that reliable and created unnecessary delays and stress. This is really the main issue with the resort and really should be addressed. Also, we were repeatedly told towels were coming at the Beach Club but they never arrived after 4 hours. Things like Villa transportation and towels depreciate from the first class price point.
Finally, really appreciated Lucia’s periodic check-ins throughout our trip.
Overall, very pleased and will use KimKim again.
Thank you.

We had a great time and the service was impeccable. The hotel and boat we stayed at were beautiful and we would definitely do this trip again.

Our trip to Panama was amazing. Reyna did a spectacular job working with us to plan our itinerary and fun, exciting, informative outings. We learned a lot about Panama's history (and how it is linked to CA history), were immersed in incredibly beautiful rainforests, mountains, and beaches, saw SO many animals and plants in their natural habitats, and ate some delicious food. Reyna also was very responsive during our trip to help with a couple of small bumps we hit along the way and shift our agenda when we found something else we wanted to do :). I would not hesitate to plan another trip to Panama or any trip Reyna recommends!

Hotel Reviews

Central Hotel Panama

Panama City

The location of the hotel is perfect and the hotel itself is beautiful and relatively comfortable. The room we got for 3 people was *very* small - we could really not all be standing at the same time without bumping into each other. If it were just 2 of us, I would have given it 5 stars. But the room was clean, staff were very friendly, breakfast was delicious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

There is no way 2 beds should have been in a room that size. Way too small for 3 people.

Los Mandarinos Boutique Spa and Hotel

El Valle de Anton

Los Mandarinos was probably one of the most beautiful hotels I have ever stayed at. The views of the mountains from the hotel AND the pool were incredible. Our room was very comfortable, and the location was quiet and peaceful. I would definitely recommend this hotel to anyone traveling to/through El Valle.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The pools were fantastic; rooms very clean and comfortable; bathroom well stocked.

Palmar beach lodge

The Palmar was a very nice hotel and the only reason I gave it 4/5 stars is personal preference. Our room was very comfortable (A/C was critical to cool down once or twice a day), staff very friendly and helpful, RIGHT ON THE BEACH. The restaurant and bar were very nice and we enjoyed the variety for a week without tiring of the menu. The only drawback of this hotel (for us) is that some nights can be a little more of a party atmosphere - nothing too big and certainly not loud enough to keep us awake. I probably would have loved this in my 20s....

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Coast to coast trip to Portobelo

Panama City

I think this was one of my favorite days of the entire trip. Our guide Jose was very knowledgable about the rainforest plants and animals, as well as the fort at San Lorenzo. The drive to the fort and the walk down there road were spectacular - we saw so many animals and really got to quietly observe and have branches dropped on us by howler monkeys! The views were beautiful, and even though the workings of the Canal Locks was not my primary interest of this outing, I found them fascinating and am very happy we were able to watch a huge container ship going through the lock system.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sea Kayak - Panama Canal (half day)

Panama City

Beautiful setting for a kayak trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Canal Rainforest Boat experience

Panama City

Loved this tour - what an amazing place. If we could put videos below, I'd add the 3 species of monkeys we saw up close. We also saw a crocodile, numerous bird species, iguanas, and turtles. Our boat driver knew where to find certain animals and being on the lake with the big ships nearby was surreal. Also, being in the shade on the boat kept things a little cooler and more comfortable in the heat.

Quality of Experience

Guides, Drivers and Staff

Transport

Casco Antiguo walking tour

Panama City

It could have been the timing of the particular tour we took, but we were a little disappointed with this tour. We shifted the time to 4pm to try and avoid the hottest part of the day. We did not get to do the chocolate tasting that our son was looking forward to b/c of the day it was scheduled for, and we were only able to see the interior of one church in town (and not the one directly across from the hotel). We also weren't even aware that the Presidential Palace was in the area until our driver the next day mentioned it while we were leaving town. My guess is we only experienced a portion of what this tour should have been... and again, this could have been b/c of the shifted time. It was a little disappointing b/c those were our surroundings during our stay and I would have liked to learn more about it. What we did see and learn about was very interesting. But there was not really any discussion about the current political environment around some of the changes the area has undergone to revitalize tourism (eg; we saw some signs on our own that locals were trying to resist gentrification - would have liked to learn more about how the will of the locals is balanced with tourism).

Quality of Experience

Guides, Drivers and Staff

Taboga Island

Panama City

The island is beautiful, the water was warm, the food and drinks were delicious. It was a nice relaxing day after a few busy touring days.

Quality of Experience

We really loved it but probably would have preferred to come back a little earlier.

Guides, Drivers and Staff

Transport

Slot canyon waterfall

Valle de Antón

This day was beyond amazing - tied for my favorite day of the whole trip. Cecelio was such a kind, fun, and warm host for us and the mountains are breathtaking. I kind of wish we had more days like this!!!! The slot canyon swimming hole is SO beautiful and refreshing - I cannot imagine a more perfect place.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We traveled to Panama in June as a family with our teenage daughter and had an amazing experience. We spent 2-3 days in the Panama City, and especially loved staying in Casco Viejo (Old Town), where we could sit on the square, wander and view the old city and history, and enjoy great coffee including Gesha coffee. Our favorite 2-3 days was Valle de Anton, a quaint town, beautiful scenery, and walking to waterfalls; also great bakery and batida (smoothies). Our third stop was staying 2-3 days the Pearl Islands, where we enjoyed the warm Pacific and very mellow beach days in a quiet setting. All of the this was set up via Kimkim. They made it so easy, and everyone we worked with was personable and professional. We especially loved our in country driver, Julio, and our guide for the days in Panama City, Victoria. On our last day, we visited an indigenous community via dug out canoe, and all of us, including Julio and Victoria swam in the waterfall pools in the National Park. I am so impressed with Panama and its mix of cosmopolitan city, relaxed and laid back environment. safe and easy travel, and friendly and easy to interact with people. Zulmy helped us to design our trip, and she and I went back and forth on ideas to come up with our final itinerary. We were traveling in the rainy season, and she had great tips for us so that we could work best with the weather and also have great sites and not spend all our time in transit. She was even open to helping us book a hotel which I found and wanted to stay at in Casco Viejo. This is our 2nd trip with Kimkim, the first was 3 weeks in Scotland. We will be back. It's a great model and everything was custom, easy, and personal.

Hotel Reviews

Central Hotel Panama

Panama City

This was the perfect landing spot and place to make our home base in Panama City. We chose it for its location in Casco Viejo on a square and with a pool and multiple restaurants. As we arrived, we realized that it was even better than we expected. The rooms and the lobby are gorgeous. All of the restaurants are excellent, and we ate at little tables on the town square the first night. Every evening has 2-3 forms of live music depending on where you are in the hotel. The rooftop pool has the most gorgeous evening view of the Panama City skyline and it was lovely to have a pool. I even used their gym 3-4 times during our stay, and it was well appointed, spacious, and perfect for a quick exercise. The desk staff helped us and went above and beyond many times. For example, they helped my husband get a pair of linen pants hemmed at a local tailor, as he needed some better tropical clothes. Well appointed, excellent professional staff, you will not be disappointed.

Authenticity & Character

Location

You will love Casco Viejo. Picturesque from moment you leave hotel.

Staff

All went above and beyond. There is a lot of support at this hotel.

Cleanliness & Comfort

Lovely lobby. A/C works great. Well appointed rooms.

The Golden Frog Inn

El Valle de Antón

Golden Frog is an oasis in El Valle de Anton. It was even better than we hoped. There is a view from every room looking out over incredibly peaceful hills and tropical landscape. The pool and grounds are excellent and lovely to spend time in. We swam every day. They also have a lovely terrace patio restaurant and a smaller indoor coffee and bar area where you take your breakfast or have dinner. We were lucky enough to have an outside dinner on a Saturday night where there was a 3 person band playing in the midst of dinner, and it was so perfect, lively, and enjoyable. The staff go above and beyond and you are very well supported. We found it walking distance to the town and we loved the countryside walk into town. There is so much to do in the area! This is such an oasis and peaceful setting. We were sad to leave.

Authenticity & Character

You are nestled in the tropical hills

Location

Gorgeous scenery, country like setting, easy walk to town

Staff

Very well supported, everyone excellent

Cleanliness & Comfort

The rooms were excellent, views to die for, the bathroom, showers, and A/C were all great!

Activity Reviews

Discovering Panama City: Free Day

Panama City

We loved walking around Panama City. We went to the Biomuseo which I highly recommend. There are also so many other things to see and do. Take some free time.

City Tour - Casco Viejo & Panama Canal

Panama City

This was fascinating and well worth the trip. I was pleasantly surprised how interesting this was. Our local guide also did a great job of making sure we knew how to navigate the entry and viewing areas. Its worth the visit.

Encounter with an indigenous community, Embera

Panama City

Really meaningful and special day. We went up the river in a dug out canoe, visited a waterfall, and then visited an Embera community. We were all part of a big community in this experience, which was neat, as it did not feel like being distanced from the community who was hosting us. Victoria our local guide and Julio our local driver were also well known by the main Embera people who hosted us and so we felt very welcome. It was beautiful and neat to be in the National Park setting via boat. We loved the lunch at the community and enjoyed seeing the traditions and crafts.

Quality of Experience

Guides, Drivers and Staff

Transport

The guide throughout our trip was Eduardo. He was fabulous. He was very enthusiastic, knowledgeable, accommodating, thoughtful, funny... The four of us on the tour would highly recommend him.

Aside from one issue, the itinerary was excellent. In our planned itinerary, we were supposed to have a day going to Portobello.on day 5. This was to be either via train (if it was running) or otherwise by car. When we arrived in Panama that day was switched with the Panama Coast to Coast Land Route. Since the land route takes us to the Colon area and Portobello is in the Colon area, I assumed that it was just a printing error. On day 5, when our guide described where we will be going (the Panama Coast to Coast Land Route), I asked if that included Portobello. He said, “No”, and had no explanation as to why we were going there rather than Portobello. Reyna did not ask us about the change in the itinerary.

After the entire trip, the four of us discussed what we liked and disliked. Everything was excellent except we all felt that there was too much time spent on the Panama Canal. Most of the Panama Coast to Coast Land Route day was spent at the observation area for viewing how the Panama Canal locks worked. It ends up that was entirely wasteful because it is essentially identical to the next day where we were on a boat trip through the Panama Canal locks. That boat trip provided the same knowledge that we had already heard at the observation area the previous day. So, we all felt that we had wasted a day and could have saved a lot of money by shortening our entire trip by one day and not missing anything important.

Reyna was a challenge to work with. (All of this is by memory rather than me checking everything.):
- She often had very delayed responses (e.g., it seemed like she typically responded a week after a question, at least until we were close to going on the trip). I do appreciate that 24/7 responses are an unreasonable expectation. David, for our Colombia kimkim tour (which we went on just before going to Panama), was able to reply in a reasonable time frame. I enjoyed working with him.
- There were a number of misunderstandings. It felt like Reyna did not have time to closely check what was previously said in our communications.
- It seemed like she did not really know what could be seen from Panama City. In other words, she did not offer any ideas beyond what is easily found on the web. At one point we were looking for activities for one more day and we decided that Portobello was the best option for the ideas she gave us.

Hotel Review

Riande Granada Urban Hotel

Panama City

The hotel was excellent. I asked for a three star hotel and the Riande is four star. That is fine if there was not much of a price difference.

Authenticity & Character

It had the "big" hotel feel.

Location

It was not within walking distance of anything interesting. It felt like the location was safe, which was important to us. There were a number of restaurants nearby.

Staff

Friendly, helpful...

Cleanliness & Comfort

Very clean and comfortable. Our room was on the side facing the outdoor bar. We were kept awake by the loud music coming from the bar. We did not sit in the bar because the music was so loud that it was difficult to talk to each other.

Activity Reviews

Canal Rainforest Boat experience

Panama City

We had to leave early to be the first to the area where food was offered to the monkeys. (Once the monkeys were fed by anyone, they would not come for other people offering food.) It was exciting watching them come onto the boat for food.

Chagres National Park and Embera Indians

Panama

It was informative. On some tours, one only sees traditional dancing, which does not say much about the culture. On this tour, we learned a lot and there was plenty of time for us to ask questions. The lunch was excellent.

Partial Transit in Panama Canal

Panama City

This was interesting to experience and see how the locks worked. The caveat is that the trip is slow (not that it is anybody's fault.) Going through the first lock was exciting, the second lock was interesting, and the third lock was just a repetition.

Casco Antiguo Walking tour

Panama

Eduardo was informative. Nice to taste that very expensive coffee.

Coast to coast trip to Portobelo

Panama City

We were not taken there.

Overall, my husband and I had a great time on this trip we planned through KimKim. It was nice to have all the hotels, domestic air tickets and excursions handled by someone else as we typically do it all ourselves. All the guides were well-educated and friendly, arriving on time and were versed in the activity we were doing. We used "WhatsApp" to communicate directly with our guides which was very helpful. The hotels we stayed at were lovely and we will definitely go back again.

The down side to this experience was that there was a lot of changes once got to Panama which made things a bit confusing. Times changed significantly for many of our tours (though we actually liked the changes), but it was an effort to communicate to make sure everyone was on the same page. We also did not get the bed type we requested at our first hotel and were a bit cramped in a queen vs. a king or two doubles.

This is the second time I have used KimKim to assist with a trip. My first experience was to Columbia and our specialist resided in that country. This experience was very smooth and the communication among all parties was excellent. The specialist we worked with for Panama was located in Nicargua and was more complicated. Given this limited experience, my recommendation is to check out the bio of the specialist to whom you are assigned before you begin planning your trip. Make sure they reside in the country you are visiting, and if they don't, check out their reviews for planning trips there.

Panama was an epic trip. We were looking for a beach vacation and wanted to see the Panama Canal. The itinerary and service provided by Reyna was excellent. Reyna checked in with us throughout the tour. The trips/transfer to and from the Pearl Islands and to Bocas del Toro were arranged by Reyna and her team and we had no problems at all. She communicated with our hotels and drivers throughout the trip. The drivers were helpful and informative. One of the tours Reyna recommended was a rain forest boat tour of Gatun lake- which is entered via the national park in Panama City. This is a real treat and not to be missed and gives a real perspective of Panama canal's history and geography. Our guide for Gatun Lake and then a visit to Colon, Jenny who is a local, was excellent. I really appreciated her enthusiasm and she clearly knew area well- not to mention where to get the best raspado in town. We spent two nights at Oro y Mar on Isla Contadora which was the most elegant hotel on the island with a beautiful private beach. This was a quiet stay as the island is small. We stayed at Island Plantation in Bocas del Toro- I can't say enough about this place- beautiful with a pool, private beach and far way yet close enough to the town to go into town. We took day trips from there with Kawi Voyage Eco-tours and our guide Sophie Garcia was fantastic. We packed a lot into this trip but it never felt like too much. Thank you Reyna and your team!

The services for our trip were all outstanding. Beginning with Zulmy who put together a trip that was well suited to our interests.

One of the best tour guides was Yesenia Yepez. Her knowledge of local animals and the environment was very impressive.

The other tour guide we'd like to mention is Erick Gonzalez. He was an exceptional young man and a great guide. Making dinner with his family was the highlight of the trip.

My trip to Panama was preceded by a few weeks in Costa Rica. The first difference was the heat in Panama but that was why I was here. But let's start with the planning.

Reyna was awesome from the start. I explained what I wanted to try and accomplish, and she really did a great job setting things up for me in a variety of locations and activities. I'm not sure she was expecting an old guy (60) lol, to want to do as many active or even risky activities but thats me. She was always on the spot, and I could contact her anywhere I had a signal, and she would promptly respond. A few things we scheduled I decided to modify on the fly and she made sure this went seamlessly. This was nothing she did, but more from me seeing something a little crazier and wanting to modify my activities. I can't say enough good things about her.

I started in Panama City at the Tryp hotel which was centrally located with nearby restaurants and amenities. I then began my activities the next morning. Bianca, my guide contacted me and suggested we leave earlier to catch more wildlife. I suggested an even earlier start to catch the sunrise and the animals and it was simply amazing. Bianca would be my gude for two days and she was so full of information and fun. She spoke perfect English and we hit all kinds of local stuff, local eateries at my request, (sorry I chickened out on the pigs feet, a local favorite jajaja! We Kayaked into the jungle and visited the Enberra people. Awesome.
The next day we would canoe out to a beautiful waterfall and then indigenous village. It was awesome. The food and the cultural display were very cool I took a hike around the area on my own to try and get a better idea of the people and was met and followed by the children and befriended by them It was very moving! Do this if you go!
I visited some monkey islands in the canal the next day and Casco Viejo and it was also very intereting. One more night then off Valle de Anton.

Valle De Anton was a beautiful Place and I stayed at the Mandarino Hotel. It was very beautiful in a beautiful location. If I had a complaint about any part of my trip it would be here at reception at the Mandarino. It was the only time I would encounter people that seemed to have a poor attitude towards me. They were just unpleasant, and this would be on check in and checkout. The rest of the staff I encountered were wonderful. The breakfast was great, and the beauty was spectacular. I went on a hike the next day and was contacted by Nico, an independent guide, and Cecilio the driver for the day and also my guide and driver the next day. We did a tour of different areas and a short hike, and it was awesome. Both of these guys were so good, and I would highly recommend requesting them when setting up your tours in Anton Valley.

Next up was Boca Chica. After a slight delay at the regional airport, I was off to Boca Del Mar. It was even more Beautiful than the Mandarino. Because we were arriving late the driver contacted the hotel and they stayed open so I could have a hot dinner when I arrived. The dinner was awesome, and the view was off the charts. I would take a day off and get a massage in the evening. I strongly recommend this if you are staying here. The massage was one of the best Ive ever received and I was married to a trained masseuse!! I then did the 4 hour Island tour here and it was awesome. I set this up while at the hotel Reyna had scheduled a few days of just relaxing and this was definitely the place to do that, but I was ready for action, so I did the tour. It too was absolutely breathtaking, and I highly recommend this. My final stop would be Boquete in the mountains.
I was picked up by Fernando and highly recommended requesting him for your transportation while in Boquete. He knows the entire area and most of the people with a long history here in the mountains. [email protected] He gave me many local tips and also was on the spot when I needed driver outside of the activities planned by Reyna. Reyna learned that I was on the go constantly even after the tours etc. I would stay at Finca Lerida, a working coffee plantation. The staff was extremely pleasant and helpful and made great suggestions for me when I arrived early. The hike to the local waterfall was beautiful as were the entire area around me. I did the mini canyon tour, and it was a little crowded for me, but it was a holiday, and it was hot, so a lot of people were there. It did not stop me from doing a few backflips into the river though! I had a great dinner at an Argentine restaurant in town and then called Fernando when I was ready, and he drove me back to my room. My last hike was up the gasline road and to a waterfall. We saw all kinds of wildlife and had a family of Howler Monkeys come through and put on quite a show in the canopy above us. It was a great end to the adventures for tomorrow was back to Panama City and then home.
I would be back at Tryo hotel who let me check out late and were awesome as they were at the beginning of the trip. I stayed in the pool until the last minute and was transported once again to the Airport and Home.

Summary
Reyna was absolutely awesome as my trip coordinator.
My Guides and transport through Miguel tours were great. Ask for Bianca in Panama City. Nico and Cecilio in Valle De Anton, and Fernando at FGLtaxi in Boquete.

Great job KimKim. Second trip with you guys and it was perfect!

Hotel Reviews

Hotel Finca Lerida

Boquete

First off, awesome reception staff!! The facility was beautiful, the staff very pleasant, the location unbelievable and the breakfast was amazing. The views from the deck at the restaurant were spectacular. I did all the hikes around the plantation, and it was fun and beautiful If your adventurous check out the waterfall hike. The trail has a few scrambling parts, but it is so worth it. I would stay here again!

Authenticity & Character

Old world charm

Location

The overall beauty, the temperature and the views.

Staff

Super happy and cheerful Very helpful.

Cleanliness & Comfort

Bocas Del Mar Hotel

Boca Chica

Absolutely gorgeous location and hotel Awesome helpful staff.

Authenticity & Character

Location

Look at any picture online and then magnify it by 10 in person. Absolutely stunning!

Staff

Helpful and cheerful.

Cleanliness & Comfort

Los Mandarinos Boutique Spa and Hotel

El Valle de Anton

A beautiful location and hotel kind of spoiled by reception staff and lack of information.

Authenticity & Character

Location

Staff

Reception staff needs some hospitality training. Everyone else was great!

Cleanliness & Comfort

Tryp Panama Centro by Wyndham

Panama City

Everyone here was super helpful. Decent location, but im not a big city person. Great room with a good view on New Years of the mayhem outside from the safety of my room lol.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sea Kayak - Panama Canal (half day)

Panama City

Bianca making the suggestionof an earlier start made it an unforgettable experience. The sunrise, the serene lake, the crazy amount of wildlife, especially for birdwatchers, and excellant guide. Do this tour!

Quality of Experience

Guides, Drivers and Staff

Bianca was the best! Could not ask for a better guide.

Transport

Bianca made it awesome. Learned so much just coming and going.

Embera cultural tour OR Gastronomic tour in Colon

Panama City

Emberra Cultural tour! Bianca again, so lucky. Absolutely beautiful, fun and informative.

Quality of Experience

Food

The Enberra lunch was delicious.

Guides, Drivers and Staff

Bianca=Awesome. Intelligent, cheerful and fun.

Transport

Bianca

Canal Rainforest Boat experience

Panama City

It was a different tour checking out all the islands. I went to late to really catch the wildlife my mistake.. Should have requestedearlier start as Reyna and Miguel Tours I know would have made it happen.

Valle de Anton - Local Highlights

Valle de Antón

Really cool tour that you select activities. Nico and Cecilio and hiking around made it awesome. Nico is a wealth of knowledge, and I would request him for your tours in the Valle

Quality of Experience

The entire day was great and I learned so much. I wanted an authentic hat but we were almost back and they turned around and we went and found one. Very cool!

Guides, Drivers and Staff

Transport

Cecilio was great driver and we guide me the next day

Slot canyon waterfall

Valle de Antón

So, I had Cecilio today and we had a great morning hike in the rainforest and then a crazy -in the best way- drive to the waterfall the hike was really what I had been waiting for and he made it really fun the waterfall was absolutely breath =taking and the water colors so vibrant. I jumped off the higher points after watching the locals and it was a blast.

Quality of Experience

I loved the whole day from start to finish. Fun Challenging and beautiful

Guides, Drivers and Staff

Ask for Cecilio

Transport

Cecilio knowledge of the backcountry trails.

Cloud Forest "Pipeline Trail"

Boquete

Really fun easy hike with lots of wildlife and beauty. Cool waterfall at the end. It hadnt rained in a while so not as much water but after rain it is probably insane.

Quality of Experience

Guides, Drivers and Staff

Our guuide actually grew up near the hike and his family still lived near the starting point. Lots of local info and very knowledgeable of the entire thing.

Transport

Working With KimKim stared off rough. We had an agent who could not seem to connect with us nor was able to build an itinerary around our interests. Then we were given a new agent, cue Zulmy! Zulmy! was amazing! She saved our trip! She built a great itinerary with all of the activities we asked for! She was communicative and gave us a comprehensive outline of our trip. She was able to totally match our vibe to the locations. When arriving, transportation was seamless. All of the accommodations were beautiful, the Food was spectacular, and the activities (including tours) we fun and informative!

Overall it was a great trip!

Zulmy, our local specialist, did a brilliant job - she was friendly, responsive and helped us have an unforgettable three week trip to Panama! We started in Darien (and would highly recommend Ecotours Darien) and spent some time with the local Embera community, before visiting Santa Catalina, Boquete, Bocas del Toro and finally Panama City.

It was a great tour and a wonderful experience. Reyna was great in accommodating our requests to go to San Blas and spend a night there. The trip to the tropical forest and Canal was great as well

Hotel Review

Tryp Panama Centro by Wyndham

Panama City

good but somehow run down hotel. Good value for money, excellent breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

two lifts in the entire hotel - easier to use the stairs...

Activity Reviews

Rainforest boat tour OR Soberania national park

Panama City

wonderful - very informative guide. The tour was a success

Quality of Experience

Food

Guides, Drivers and Staff

Transport

One day to San Blas

Panama City

We changed this into two days - one night. This was by far the best part of the holiday. A wonderful, highly recommendable experience.

Quality of Experience

the islands were amazing; the accommodations basic but lovely. A real experience.

Food

wonderful lobsters, red pargo and other fish. Authentic food, delicious.

Guides, Drivers and Staff

sorry - I have to be critical here. First time ever i did not leave a tip. If it is a private tour, you cannot say "I will be there between 5 am and 5.30 am". We were ready at 4.59 am and the driver arrived at 5.35. We could have taken it more easily.

Transport

The driver spent way too much time on the phone while driving (he was excellent driving with one hand on the terrible road, but still....I would prefer someone looking at the road rather than at the messages on the phone.

Casco Antiguo walking tour

Panama City

We did it by our own, as we changed the program to have an extra day at San Blas. Casco Antiguo was really beautiful

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Working with Zulmy was a great experience as together we were able to setup a fantastic, first time trip to beautiful Panama. The balance of tours, and sight-seeing expeditions was a perfect balance. We had some organized excursions where our Guides and Drivers handled all details, tickets, admittances, getting to the front of the lines, and even a meal here and there. However, we also had our own free-time to pursue what we wanted, and didn't want, to do.

Definitely recommend Panama as a MUST see and do to every traveler. Can't say enough about how well that KimKim coordinated our trip. It was smooth and flawless so that we could just enjoy being there and taking it all in.

Thanks again, Zulmy!

We had a marvelous 8 days in Panama. Thanks kimkim! Our local specialist Zulmy was with us every step of the way. We had a much delayed flight in and she instantly rearranged a tour for us, she set up Covid tests before our flight back and even sent condolences about a sudden death in the family we had just found out about. Our driver Juan was such a pleasure - super punctual, pleasant and informative. (He claimed his English was terrible, but we were impressed.) We felt very well taken care of by both Zulmy and Juan.
Highlights of our trip in Panama City were the Panama Canal tour and exploring Casco Viejo. The rooftop pool at our hotel that overlooked the Panama City skyline was a hit as well. We also enjoyed the laid back vibe of Bocas del Toro - the snorkeling/dolphin tour was super and also hanging out at Starfish Playa on our own. The food was excellent in Panama, we especially loved the ceviche. The warmth was felt weather-wise and from the people of Panama. We were impressed with the collective Covid precautions taken by everyone. We definitely recommend kimkim and this trip.

Thank you Zulmy, the guides at Tucaya, and Nadia for planning and executing my vacation in Panama. They all did a wonderful job putting together an itinerary. They were all available for me if I had any questions or needed assistance. I was a little hesitant traveling internationally due to COVID but they helped me navigate any obstacles. Also arranged for me to get a PCR COVID test prior to returning to the US. The process was very efficient. I had a wonder time exploring Panama in the short week I was there. They have me a glimpse at all the wonders and beauty of Panama. Thank you again for helping me create wonderful memories!

Our trip to Panamà went very smoothly, due to the organization of the trip by Kim Kim. We especially appreciated that Kim Kim works with local groups. YeYe was an excellent tour guide and understood our needs and interests. Our driver, Julio (sp?) was excellent. Ankhill (sp?) was an excellent guide on our boat tour. The guide and driver for our adventure to Gulan Yala were both really good. Monique was excellent and was always available whenever we needed help and/or had questions. Delicious food, great adventures, lots of knowledge exchanged and great weather all made for a fabulous trip! Thank you for everything. I would recommend Kim Kim to everyone. Regards, Penny

Monique not only put together a wonderful itinerary for our visit to Panama, she met us at the airport, reviewed our plans and checked in with us daily. We saw locks in action at both the Caribbean and Pacific, took in the beauty of the rainforest and its inhabitants, and learned of the country’s diverse history.
Our guide, Jose, was friendly, knowledgeable, energetic and flexible. He made sure each day was special and tailored to our interests.
Both Monique and Jose provided good suggestions for local restaurants.
Carlos, our driver, was courteous and patient. His vans were clean and comfortable.