Kimkim Trip Reviews for Peru

Clara and her entire team were outstanding to work with. They went above and beyond expectations to insure our trip unfolded without a hitch. We had an air travel problem that left us stranded, so a team member came and picked us up, and took us to temporary lodging. Behind the scenes, Clara took care of the chain reaction from the problem, so the trip continued along smooth for us--without a wrinkle in our general enjoyment. Her team also fixed a problem that I created. It was a misread of the itinerary in which I had wash done that I would have not been able to pick up. Her team picked up the wash and had it ready at a hotel in time for me to avoid losing a significant amount of my clothes. Our experience with Clara as our travel agent was excellent. She picked well thought-out details that enhanced our experience. Most of all, we could count on her to be there when we needed her. Bravo Clara, and thank-you for the stellar planning of a memorable trip to Peru!

I could not have asked for a more amazing experience on the Lares Trek! Our guide Daniel was phenomenal - it felt like traveling with a good friend. He was incredibly knowledgeable about the land, the history, and the people, and he kept the pace of our journey challenging yet rewarding. Our porters were lovely and our camp cook was an absolute artist. I couldn't believe the meals that were being served to us; they were easily worthy of very expensive restaurants in the US, and here he was cooking them up on a camp stove! The accommodations for the nights we weren't camping were also wonderful. I can't speak highly enough of Nunu Hotel in Lamay! Throughout the entire trip, Daniel made sure that we were doing things we wanted to do at the pace we wanted to do them, and he made optional itinerary change suggestions that really improved our experiences as well. I already want to go back and do another trek with this amazing crew!

Marseille in lima was great however she never showed the catacombs.

Alexandra in cusco was fantastic

Jose was a little stiff at first but got better

Amazing trip to Macchu Picchu with incredible history lesson by Luis! Trek around Ausangate was spectacular! Great food and better people!

We had an excellent guide, Jhon, and driver, Dantes. They made us feel safe, gave us local insight into the regions we were traveling and taught us a lot about the history and current events of the areas. The sites were diverse and marvelous. Our favorites were Kuélap and Cumbe Mayo but the other sites we saw were not far behind, such as the Sarcophagi of Karajia or Huaca de la Luna. We had a local guide for the Museo Reales de Sipan who did a wonderful job shepherding is through the museum in the limited time we had. The scenery is beautiful and every meal somehow was better than the last. Phima, Jhon and Dantes went above and beyond in their advice, recommendations and assistance for the trip.

The tours themselves were not bad but the specialist Clara should be avoided at all costs. Slow to respond, repeatedly failed to answer questions (or gave me incorrect information), and provided misleading descriptions (ex. My 2 day "kayak trip" was about an hour alone in a kayak with a guide and no group before being dropped off to travel by motorboat the entire trip). She sent me a list of things I'd need a long time after I'd left home, 2 days before the trek, so I couldn't get any of them. Please, please do not book with Clara.

Kimkim did not reply to emails. This was frustrating. James switched to Haley three weeks before the trip - we were not happy to have our specialist changed at the last minute without warning. We were disappointed in several aspects of the trip - neither James or Haley properly dealt with the following:
1. Informing us of luggage restrictions within Peru and our trip in particular
2. Informing us of the need for extra Peruvian currency in the small towns (and I asked about cash in advance)
3. Asking for and providing our seating preferences on domestic flights (no one wants a middle seat)
4. Informing us of the schedule/activities available at our resorts so that reservations could be made in advance to include limited enrollment tours and activities
5. The Inca Trail from the 104km point to Machu Picchu. This trail is very difficult - I was completely under-informed about the rigors of this hike (and I called and asked about it). James/Haley should understand their client base and plan accordingly -

Bottom line, I paid Kimkim/Quechua Treks a large sum of money and neither company met expectations.

Rolfi (Guide) was exceptional. His knowledge of the places we visited and his personality made for a memorable experience. He is easygoing, has a great sense of humor and was extremely flexible when we needed/wanted to make adjustments to the schedule. He was our guide when we arrived July 1st and our friend when we left July 7th.

Juan Carlos (driver) also took great care to make sure we got everywhere safely and even though his english is limited, we were able to have some good laughs.

Of course, we enjoyed the major sites/cities Rolfi took us to: Machu Picchu, Cusco, Ollantaytambo, etc. What we enjoyed most with Rolfi was when he took us off the "traditional tourist path" to local food and goods markets, restaurants, street food vendors, etc.

I would recommend anyone traveling to Peru to make sure Rolfi is their guide!

Where we do have issue is with the Kimkim - Quechua Treks relationship. We feel there are some areas where the trip could be enhanced - some of the little things that separate the good tour companies from the great tour companies. We paid Kimkim to connect us with a tour company and expected that company to be thorough in communicating all options, opportunities, etc. Naturally, these are issues specific to us and our travel experiences but I am certain many would have similar comments, namely:

1. When arranging the intra-country flights and train schedules, you should ask if travelers have a seating preference. On all internal flights, one of the seats was always a middle seat - very uncomfortable. You should have asked our seat preferences

2. Additional with number 1 above, you should advise price difference for various travel classes. Most people would not be opposed to a minimal upcharge for an upgraded, more comfortable class of travel

3. For meals that were included (we had 2 lunches at restaurants with Rolfi), we understand that alcoholic drinks are extra. However, you could include in the package pricing non-alcoholic drinks. It is one of those "little things" - if you charged me $5 - $10 more a day when we had a restaurant included meal and we could get water, tea, coffee, soda and not have to pay out of pocket, just makes sense. For the amount we paid for the trip, another $10 - $20 would not have been the difference between going and not going

4. With hotels you recommend, you should include an activity sheet for that property. We would have liked to know in advance all the available excursions @ Inketerra Pueblo Machu Picchu and Inketerra Amazonica, especially about the bear project excursion or at the Inketerra Pueblo. We missed out on a couple things we would have included. Knowing in advance helps planning for stays at the properties.

5. You should provide more specifics about baggage limitations for certain internal flights and limitations (train) for going from Ollantaytambo to Machu Picchu. Had we both done the hike from 104KM, there was no arrangement for bags to get to the hotel

6. We were advised we did not need much local currency almost everything was included. There were many places that took neither US dollars or credit cards so you need to review how you communicate the issue of cash needs.

Hoping these suggestions are helpful in improving your communications with future travelers. Overall, it was a fabulous experience. Rolfi is a tremendous asset to the company!

Please feel free to email or call if you would like to discuss any of these points further.

Fantastic travel planning by Clara and her team on our 15-day trip to Peru. They went above and beyond by helping us rearrange and rebook our schedule when our flight from Cuzco to Puerto Moldonado was cancelled because of weather conditions. They even helped up pick up our laundry and have it delivered to our hotel! I can't say enough good things about them. They helped make our trip to Peru amazing in every way.
We highly recommend them.

Clara planned a perfect getaway for the few days that we were there. A sightseeing excursion that included lunch and a Pisco sour tasting, a bike ride through the city and then a ride to an ancient ruins sight. It was perfect for our time there.

We were in great hands with our guides Aldo (Sacred Valley) and Yuri (Jungle)! We enjoyed their knowledge of the history, animals as well as what was likely to change given current environmental threats. Since our teenage boys moved quite a bit faster than their parents, they spent a lot of time ahead with the guides on some hikes. The notorious hard-to-please teens were also thrilled with this trip. They really enjoyed the mountain biking and the bits of knowledge they gained along the way in both parts of the trip. We'll be back to Peru!

Our guides, Aldo and Yuri, were absolutely awesome. They were both very focused on giving us a good experience and sharing the best of their country with us. All of the food we had on the trip was either very good or excellent. Peruvians definitely care about the quality of their food. Yum!

The one area for improvement would have been a little better information on appropriate clothing and expected whether. Our packing list suggested 3 pair of shorts and 2 pair of long pants. We never wore shorts in the Sacred Valley and even though it was warm enough in the jungle for shorts, we chose long pants much of the time because of the bugs. So, we definitely would have been better prepared with more long pants and less shorts.

I highly recommend using this site to plan your trip. It saves a lot of headache and hassle and definitely worth the extra free for some piece of mind. They picked really authentic places that were very high quality, but not crowded by typical tourists. The Lares Trek + Machu Picchu plan was a very good combination for us since it provided a nice challenge through the trek and an amazing experience with the historic world wonder. If you are hesitating, look no further for an easy to use method of booking your next trip.

Aldo, our local guide, was a wonderful, knowledgeable leader and kept the many pieces of our trip in order while also making sure we were all safe and comfortable and that we learned about Peruvian history, culture and natural resources. I cannot speak highly enough of his skills and what a special person he is.
Our chef, Jonah and his assistant Eduardo, also made this trip memorable. The food that they provided for us could have been served at any top-rated restaurant in the world. This was such a delightful and unexpected part of the trip - and they managed to do this three times a day using a kitchen that had to be transported by horseback!
The hiking was strenuous, especially the uphill portions climbing to over 15,000 feet. It challenged all of us on the trip but with Aldo’s help and support from each one of the six people in our tour family, we all conquered the difficulties and were exhilarated by the adventure.

This was a great trip from start to finish. Aldo, the guide, was a pure delight to spend 4 nights and 5 days with. He covered every detail and more; bring hot water bottles to each of us as we were sleeping at 14,000 feet in the Andes to stay warm, bringing coffee or tea to each of us before we got out of bed. The highlights for us were to reach the summit of the Salkantay trail at 15,200 feet, the coffee plantation where we picked the coffee beans, roasted, ground and made coffee and camping by the mineral hot springs, soaking our tired bodies. The food was gourmet dining, the two cooks were splendid. Manchu Picchu was a day to remember with Aldo providing a tour. I would recommend this trip to anyone, I still have that vacation glow!!!!!

My entire trip to Peru was incredible thanks to the help of Kristy and the rest of the Miski Travels team.

Kristy is an incredibly organized and smart professional. Her deep relationships with the local vendors in the area is an immediate value-add for her clients. In addition, her english/spanish translation is invaluable for english-speaking travelers. She was able to organize everything from travel, entertainment and restaurants to trips outside of Lima such as the famous Manchu Picchu tour and Paracas.

I highly recommend those traveling to Peru to leverage the expertise of Kristy and the Miski Travel team. Their high-touch service is worth every penny.

I truly cannot say enough good things about this trip and the people involved in the experience. Before the trip, we coordinated with Steve and Katy and our questions were answered and last minute additions handled promptly and easily. I definitely recommend reading all of the information sent carefully and sticking to the packing recommendations. If you are a high information person, definitely call to get the scoop on when meals are, when you are stopping, etc, if you like that kind of detail.

The trek itself was incredible. We had the amazing Aldo as our guide and he is such an incredible guide and person. He answered our endless questions, had solutions for any issues that came up (altitude sickness, cold temps, fatigue, etc) and kept an endlessly positive attitude throughout. Our chefs, Johan and Eduardo could not have been nicer or more helpful, and the food was beyond expectations. I kept saying that they need to write a cookbook to sell! And they worked with my food allergies too, so I knew I was in good hands. We even had two horsemen who managed the pack horses, the luggage, and the emergency horse for the times when altitude, fatigue, and body injuries were a little too much. Having them there was great peace of mind. Everyone worked so hard and with smiles on their faces and jokes for all.

The trek is certainly challenging physically, especially with the altitude, so I recommend altitude sickness pills ahead of time, a few days in Cusco to acclimate, LOTS of water, and training! It also got to negative temps on the first night beneath the Salkantay mountain (holy gorgeous stars - we saw the Southern Cross!!!) and recommend warm clothing and even hand and toe warmers since they are easy to pack. Our wonderful team had hot water bottles for us for that night which made such a difference! Having a small day pack for rain gear, gloves, snacks (which were often provided) is very helpful as you are not with your bags generally during the day. I had a fanny pack and ended up putting most of my stuff in my mom's day pack. Renting the sleeping bags and mats was also nice since we didn't have to lug those around the airport. It is hard to imagine carrying all of my belongings on my back, so renting a mule was well worth it!

We kept joking that we would almost forget that the end of the trek was Machu Picchu, because honestly if we hadn't done that piece, it still would have been a memorable trip. It was certainly the icing on the cake!

The journey of the trek itself - from the Humantay Lake hike in the beginning to get our "sea legs", to summiting at 15,500 ft, to descending through plantations and jungles and small villages, to eating wild fruit (strawberries, passion fruit, limes) along the way, to the Cocalmayo hot springs, to the coffee plantation, to Machu Picchu (and Wayna Picchu if you are up for an extra 45 min steep ascent that is beautiful!), everything exceeded expectations, especially for the price. Aldo and his team at Aspiring Adventures truly made it easy to enjoy every moment and treated us to a luxurious camping experience. My mother and I carry with us memories of a lifetime and we will never forget it. Thank you to all, especially Aldo, from the bottom of our grateful hearts!

This my second trip as a solo female traveler using kimkim (last year was Nepal) and I have been astounded both times. I will definitely keep using their services for my big trips. I spent 99% of my time in the Sacred Valley - and the trip offered an amazing look into the culture, history and nature of the area.

First, James and I ironed out the basics... what is my general itinerary and where do I want to stay. He was great at making modifications and giving me a series of possible options throughout the country. Although I originally chose Peru to do a spiritual retreat, James was able to make sure everything around that experience made me comfortable - as well as confirmed with locals that the retreat I had chosen was reputable.

The number one resource they had for me was Rolfi, my guide that did everything from meeting me at the airport with Mario (another amazing human who drove us all around the valley). He made my travels unforgettable. It wasn't just his understanding of the Valley, but his passion for the history. My questions were his fuel and he made me feel always welcome. He even taught me a bit of Spanish which I worked on throughout the trip. I am forever grateful to Rolfi.

We built in the 3 day Lores Trek which blew me away - the views, Rolfi's love of local plants and flowers, the beautiful happy staff of cooks and muleteers... while not easy I was emotional many times overcome by the beauty. At summit, nearly 16,000 feet... I was exhausted, elated and overwhelmed by the experience. Although a shorter trek, I still recommend training for this - especially with lung capacity, balance and leg strength. I absolutely recommend doing it - not touristy at all, so it becomes a very intimate time with you, your thoughts and nature (I believe we crossed the path of another group only twice the entire trek).

Another thing to mention, as a solo female traveler, I was blown away at Quechua Treks desire to check in on me and make sure I was happy. At one point, I found myself feeling alone in a location they put me in. I was embarrassed to admit my discomfort (wanting to be strong and independent), but James, Rolfi and Mayra jumped on helping me change my itinerary and actually put me back in a place I LOVED called Nunus. If you can fit Nunus into your budget... you MUST go there - it's family-owned boutique casitas tucked in the base of the valley in Lamay. It's easy to go to the other local towns like Pisac (only one sole). I spent many hours relaxing there in the sun, reading in a hammock and taking in the fresh Andes air.

What else? There were so many things like going to Machu Picchu, Ollantaytambo, rock climbing, day hikes, town visits, celebrations... its a beautiful colorful culture with a love for music, dancing and color. I'm glad I stayed the entire time in that region. And it gives me incentive to come back to explore Lima, the Jungle and more of Cusco. Tell James or your guide what types of things interest you because the options are limitless in Peru.

Also, packing... I know you'll read it elsewhere. I packed light and purchased clothes (and two souvenir duffle bags) at the local markets, mainly in Pisac. Just know that you'll need everything from shorts to thermals. So, you should definitely bring camping items and clothing - because they aren't available in the Valley (outside the city of Cusco), and use the local markets to buy their colorful pants, tops and ponchos. If you like shopping, ask Rolfi about Chinchero - he showed me quite the find there where the ladies taught me about how they make their textiles and then I went crazy snatching up things for my friends and family back home.

You can find photos of my experience on IG @kknape

Aldo was an amazing guide who went above and beyond all expectations!

We hiked the 5-day Salkantay Trek to Machu Picchu in mid-May, 2018. Our guide, Ruben, was really wonderful - very friendly, enthusiastic, and kind, good English, a font of information about local cultures and the natural world, and just great company. Nicole was patient, helpful, and responsive in the trip selection and preparation. The trek itself was really beautiful and rewarding - it turned out to be a great choice and we're really glad we did it. We LOVED the small-group format (max. 5 people) - and ended up being the only ones on the trip so Ruben was our private guide! We were very appreciate of having warm beds to sleep in (in modest lodging) because it got REALLY cold at night, below freezing at the highest elevation (bring many layers!!!). The food was quite yummy, sufficient, and we appreciated the local flavors. And in case you're wondering, the trip is a great value - you definitely get your money's worth!

A few caveats: we are in our 50's/60's and in good shape (we hike/work out regularly but are not "hard core fitness buffs". This hike was the hardest physical endeavor we've done - thank goodness we had beautiful, sunny, dry weather! We heard tales of misery about doing the hike in the rain (very muddy and slippery trails) and overcast skies - so I'd advise avoiding this trip during the rainy season November - April. There are a lot of loose rocks in many sections of the trail (though few steps, which we were thankful for) and several steep inclines/descents so hiking poles are a must! We had originally thought of also doing a bike trip, but are REALLY glad we decided not to, because we were worn out after the trek (diarrhea/sore bodies happen!) - we opted for cultural/historical tours through another great outfit, Unique Peru Tours. Oh, and make SURE you acclimate to the high altitude for at least 3 days before you attempt the hike, no matter how young and fit you are!

Thank you, Nicole and Ruben, for making this a wonderful, memorable trip!