Kimkim Trip Reviews for Portugal

4.9
Based on 527 ratings
Read 527 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous time in Portugal!!!
Portugal | Jul 22 - Jul 31, 2022

C
CHRISTINE A.
Houston, TX | Reviewed on Aug 01, 2022
I know some people who plan trips on their own and feel travel agents don't add value. I have to say that Marta and Karin proved their worth as travel agents every step of the way. it was easy to message them during the planning process. They figured out pretty quickly what kind of hotels I liked. They provided a very nice mixture of activities (in city food and cultural tours, hikes, day trips to surrounding areas, kayaking etc.). Every detail of the trip was planned perfectly. Having... Read more

I know some people who plan trips on their own and feel travel agents don't add value. I have to say that Marta and Karin proved their worth as travel agents every step of the way. it was easy to message them during the planning process. They figured out pretty quickly what kind of hotels I liked. They provided a very nice mixture of activities (in city food and cultural tours, hikes, day trips to surrounding areas, kayaking etc.). Every detail of the trip was planned perfectly. Having drivers already scheduled and ready to go saved us so much time and were hassle free. The app they used to store all of our travel plans was fabulous. During our trip, they were available by phone or by chat. Everything went off without a hitch. Our tour guide in Porto, Tommy, was entertaining, friendly and knowledgable. Our hiking guide Carlos, who to us to Peneda-Geres National Park was so knowledgable about nature. Bernardo our guide to our Sintra day hike was great! Ana-Luisa, our food and cultural tour guide in Madeira was fabulous too! Luis who led our kayaking snorkeling adventure was great too. Thanks for a fabulous trip. We can't wait to use you again when we travel to Spain!!!

Hotel Reviews
Lisbon Marriott Hotel
Lisbon

Perfect for our purpose. We had one last night in Lisbon and wanted to be super close to the airport to catch a 5 am flight in the morning. The only thing that just meh, was the restaurant. That is typical of Marriotts however. Anyway, this hotel was perfect if you need a place close to the airport and want a good night sleep.

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Hotel AlmaLusa Baixa/Chiado
Lisbon

The location of this hotel is its finest attribute. This hotel is within walking distance to a ton of restaurants, outdoor cafes, shopping, the waterfront, the tram.......pretty much everything! The rooms were beautiful. My only issue is the rooms were on the small side but other than that, this is a lovely hotel. The staff and concierge were very helpful in finding restaurants or anything we needed.

Authenticity & Character
Location
Fabulous!!! It is so close to many attractions and we really did not have to get in a cab to go where we wanted to go. We walked everywhere from this hotel
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia

This is a first rate hotel. We would go back again and take advantage of the World of Wine tour. We didn't have time this time around. The only issue with this hotel is it is about a 17 minute cab ride to most places. Ideally I like to stay in hotels where I can walk to restaurants and shopping. Other than that, it was fabulous. Also, net time we will definitely book their one Michelin star restaurant. Also I did not realize until we got there that this is a Relais & Chateaux property. Every detail of your stay is thought out and fabulous! I forgot to mention the breakfasts, which are included, were the bomb. Everything was delicious and plentiful. My favorite detail was the decorations they would put on top of the cup of cappuccino!

Authenticity & Character
Beautiful and spacious property. First class attention to all details of the stay.
Location
Beautiful views. Wish it were closer to town though
Staff
Cleanliness & Comfort
Reid's Palace, A Belmond Hotel, Madeira
Funchal, Madeira

What can I say other than it was like I died and went to heaven. This hotel is soooooooo gorgeous. They were also very accommodating at this hotel and very attentive to service. We had an early flight to Madeira so we arrived at our hotel around 9:30am. They sent us to have a fabulous breakfast by the pool while we were waiting for our room. They were able to get us in our room by 11am. They also let us have a late check out on our last day of 1:30pm. I know these sound like small things but when you only have two days in Madeira, you want to maximize. The entire facility was gorgeous. It is set on a cliffside over looking the ocean. The rooms weren't spacious but so gorgeously decorated. Lovely gifts were left in the room, like a travel journal, a beach bag and a water bottle. They had two pools, a salt water and a chlorine pool. They were both large and gorgeous. The vegetation on the property was gorgeous. They breakfasts, which were included were fab. They had plenty of outdoor shaded seating for breakfast and lunch. The William, which is a one Michelin star restaurant was top notch. There was a deck down by the ocean, which you need to take a long stair case to reach. That was absolutely a gorgeous place to just to lounge!~ and watch the ocean and listen to the surf. This is such a special place! I can't wait to return!

Authenticity & Character
This is a renovated mansion. They kept photos and details of a previous area. You definitely felt you were at a very special place.
Location
Set on a cliff overlooking the ocean with absolute gorgeous views!
Staff
Attention to every detail and sooooooo polite and lovely!
Cleanliness & Comfort
Perfection!
Activity Reviews
Porto Foodie Experience
Porto Foodie Experience
Porto

We loved Sergio our tour guide. He was friendly, knowledgable and entertaining. It was a nice format so that we were able to chat with the other people in the small group. The wines we had were really good. My only criticism is that the food was just ok. The cheese and the sardine courses were good. The desserts/food they paired with the port were just meh. Some of the other courses, I plain old can't remember because they weren't memorable. In summary, the tour guide was great, the wine and port, really good and the food could be improved.

Quality of Experience
Food
Please improve the food that is paired with the port at the end.
Guides, Drivers and Staff
Sergio was funny, entertaining and knowledgable.
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Tommy Hogg reached out two days before the tour via What's app just to connect. He was easy to find at our meeting point because we were already connected on What's app. He was knowledgable and entertaining. He asked us a lot of questions to get us engaged with the subject matter and the tour. At the end of the tour, he helped us with directions for our next stop, a restaurant which was close by. I would highly recommend Tommy and the tour!!!

Quality of Experience
Guides, Drivers and Staff
Hiking & Cultural Excursion in Peneda-Gerês National Park
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

This was a lovely trip to add on to a City stay. Having a day trip to a national park day trip to be outside with nature was a nice contrast to restaurants, tours and shopping. Carlos was a great guide. He was very knowledgable about nature. Everything about the day went smoothly, including the picnic, which was a nice touch. Carlos found out we had never been to Spain, so he took a little extra time to drive over the border, so we could say we have been to Spain!

Quality of Experience
Hiking and being outdoors with nature. The hike was challenging enough but not overly so.
Food
Guides, Drivers and Staff
Carlos is just a very nice likeable and knowlegable guide!
Transport
Private Transfer  {{start_location}} to {{end_location}}, Guided Visit of Coimbra
Private Transfer {{start_location}} to {{end_location}}, Guided Visit of Coimbra
Portugal

This was a nice way to get from Porto to Lisbon and squeeze in a day trip to Coimbra too. The only glitch we had was the driver didn't really know the game plan as to where we should be dropped off and he didn't speak much English, which would have been ok, we were just thrown off because most of the other drivers were able to communicate well. Anyway, that was the only hiccup. Fabiana was a great tour guide and she also went out of her way to make sure we got reconnected with our driver as the tour was done. Coimbra is a university city and home to the country's most prestigious university. It was a nice bonus that Fabiana was a graduate of that University and she also is returning in the fall for her Master's degree. Coimbra is another picturesque city in Portugal! What is not to love! Fabiana was multi lingual (Portuguese, Spanish, English and I'm sure other languages). She was very knowledgeable! Thanks for the great tour!

Quality of Experience
Guides, Drivers and Staff
Fabiana receives 5 stars, the driver receives 3 for not knowing where we were supposed to go and not reaching out to the company for information.
Transport
The drive was fine but as stated above, it is important that the driver be sure about where to drop tourists off in Coimbra. He just dropped us off at a random gate and it was really hard to figure out where to go from there.
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

This was a fabulous way to get around Lisbon. If you haven't been on a Tuk Tuk tour, it is essentially being driven around on a golf cart type vehicle. This is the perfect way to get around Lisbon to see the highlights. I love walking but Lisbon is pretty spread out and very hilly. Ines was our tour guide and was so friendly and knowledgable. I know the tram (cable car) is famous and really cool but I have to say it was super crowded, which doesn't seem like a good idea during COVID times. The Tuk tuk tour was still ourdoors/open air but it was just the three of us and our driver. They essentially followed the same route as the tram tour. This trip was definitely worth doing and I would recommend it!

Quality of Experience
Guides, Drivers and Staff
Ines was great!
Transport
Loved the Tuk Tuk. It is perfect for the narrow and bumpy roads of Lisbon !
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Sintra is a must see if you are in Lisbon. The car ride was only 35-40 minutes. You could do the bus tour to get up to the palace and the fortress but hiking was much more enjoyable and we really had great weather. The line to get into the palace was insanely long/crowded so we opted not to go inside. People were packed in like sardines. It was still well worth the trip to see everything from the outside however. Bernardo was knowledgable and guided everywhere so we didn't get lost. Hiking the stairs up to the fortress was a little scary. Once you make it to the top, the stairs back down are way less scary. People without guides didn't know there was a back staircase to get back down. Our guide was very helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Introducing Funchal - Food & Cultural Tour
Introducing Funchal - Food & Cultural Tour
Portugal

We had only a few days in Madeira and this tour really hit all the food and cultural highlights. It was a small group and a nice way to meet tourists from all over the world. It is essentially a walking tour throughout Funchal with several stops at restaurants and cafes along the way. The quality of the food was great. Ana Luisa, our guide was very welcoming, knowledgable and fun. She was multi lingual also able to switch from English to German to Spanish. Don't eat much before you go on this tour because you will be absolutely full by the end!

Quality of Experience
Food
Guides, Drivers and Staff
Garajau Nature Reserve: Kayaking, Snorkeling & Cliff Diving
Garajau Nature Reserve: Kayaking, Snorkeling & Cliff Diving
Portugal

The description of this made it sound like we were going somewhere remote. It actually started from a hotel water front. This was fine with us however because our hotel did not have this option. This was a fun activity and my first time kayaking. The guide was great and I felt safe. Going out was easy because we were with the current. Save you energy for the way back against the current. The water was a little too rough to snorkel at the half way point (which was a more remote location)so we snorkeled close to the hotel when we returned. It was still lovely and the guide was very smart to be safe.

Quality of Experience
Super fun, out in nature
Guides, Drivers and Staff
Luis was great and entertaining and he kept us safe
Transport
Driver who picked us up and dropped us off was great
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Aug 09, 2022

Hi Christine, thank you for your kind words and this wonderful insight about your time in Portugal. I am very glad you enjoyed the trip and I hope we can stay in touch for your future adventures in Spain and Portugal. All my best, Marta

Fell in love with Portugal
Portugal | Jul 15 - Jul 21, 2022

Ashley
Ashley S.
Carson, CA | Reviewed on Jul 24, 2022
I could not have planned nor created a better experience. Tiago knew exactly what we wanted and planned everything to a perfect T. He was extremely helpful and was easily accessible at any time. Airport pickup was easy, all our scheduled accommodations were quick and easy to access. Our guide Joel was awesome and knowledgeable with the history and any questions we had. It is tough to share a favorite experience because it was all fantastic! Tiago and Joel have become lifetime friends and... Read more

I could not have planned nor created a better experience. Tiago knew exactly what we wanted and planned everything to a perfect T. He was extremely helpful and was easily accessible at any time. Airport pickup was easy, all our scheduled accommodations were quick and easy to access. Our guide Joel was awesome and knowledgeable with the history and any questions we had. It is tough to share a favorite experience because it was all fantastic! Tiago and Joel have become lifetime friends and Portugal is now a place close to our hearts. Joel took the time to cater every experience as our guide in the city to what we wanted and was easily adaptable to changes. Our next trip we will be seeking Joel and Tiago to discuss Futbol and Super Bock!! We will be back. Kim Kim is a great connection and I’m more than happy with this experience. Tiago we will be back and remember surfing in Malibu, oh yeah!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 24, 2022

Dear Ashley,

Thank you so much! Not for the review, but rather for being two great persons!!

I'm afraid I won't be of much help in the beer/Super Bock discussion, because I don't like beer. However on the football/soccer front it's a different subject. Like I said before the only thing that you need to bear in mind is that green (Sporting Lisbon) is good and red (Benfica) is bad. That easy!!!

Please send Andrew my regards and be aware that I'll come to Malibu to meet you and surf!!!

All the best,

Tiago

Friends trip to Portugal
Portugal | Jul 9 - Jul 17, 2022

F
Falgun S.
Newark, NJ | Reviewed on Jul 23, 2022
We did a friends trip to Portugal with 14ppl. We had an amazing time. Everyone in our group thoroughly enjoyed it. Tiago was the best from planning our trip to making sure we had smooth and enjoyable experience in Portugal. He made sure on daily basis how our trip was going and if there were any adjustments even needed while we were there. There were some hiccups due to Mother Nature but Tiago informed us and help us plan alternate to our itinerary. Our driver Luis who was there majority of... Read more

We did a friends trip to Portugal with 14ppl. We had an amazing time. Everyone in our group thoroughly enjoyed it. Tiago was the best from planning our trip to making sure we had smooth and enjoyable experience in Portugal. He made sure on daily basis how our trip was going and if there were any adjustments even needed while we were there. There were some hiccups due to Mother Nature but Tiago informed us and help us plan alternate to our itinerary. Our driver Luis who was there majority of our trip was amazing and knowledgeable of the country. Dioego who gave us a day tour of Lisbon was very knowledgeable and helped us along the way with buying pastry and communicating with the locals. Can not stress enough how much we enjoyed our trip because we decided to use Kim Kim to plan our trip. I would recommend to anyone and will use their services in future.

Activity Reviews
Explore Porto (Half-Day Guided Walking Tour)
Explore Porto (Half-Day Guided Walking Tour)
Porto

Beautiful city and our guide was really good

Quality of Experience
Guides, Drivers and Staff
Transport
Luis an amazing driver
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto

Person giving a tour was very knowledgeable and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Rabelo Boat Tour
Rabelo Boat Tour
Portugal

Boat tour was nice with amazing views of the region

Quality of Experience
Guided Tour of Lisbon
Guided Tour of Lisbon
Lisbon

Dioego was very knowledgeable and a great tour guide. Because of the heat we were little tired of walking but the tour guide made sure we took breaks and went on slower pace when needed.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

Beautiful property with magnificent view of the Douro valley

Quality of Experience
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 23, 2022

Dear Falgun,

Thank you so very much for your kind words!! I told you before but I repeat: EVERYONE WHO WAS INVOLVED IN THE TRIP, ESPECIALLY THE DRIVERS MANUEL IN PORTO AND DIOGO IN LISBON SAID YOU WERE A VERY NICE AND KIND GROUP!!

And I was able to testify that in the short moment we spent together!

I only regret two things:
1 - The rough sea in the Algarve which didn't allow you to have a water perspective of that amazing coast (better luck next time you come!! :D )
2 - Not being able to find you more than 4 orange kit-kats!

Please say hello to everyone for me!!!

Best,

Tiago

Family trip to Portugal
Portugal | Jul 1 - Jul 11, 2022

B
Brooke L.
Granby, CO | Reviewed on Jul 21, 2022
KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough! Read more

KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough!

Hotel Review
Hotel da Baixa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jul 22, 2022

Thank you very much Brooke for taking the time to do the review. I am pleased to hear your family was able to enjoy your trip despite the delay in leaving the US and missing part of your it. I hope to be able to help plan another trip in the future.

Mother-Daughter Trip to Portugal
Portugal | Jul 11 - Jul 22, 2022

M
Merry C.
Mexico | Reviewed on Jul 20, 2022
We really enjoyed our time in Portugal! The guides were great! Paola was wonderful on the Lisbon Culinary Experience tour. She shared lots of local info and had a great sense of humor. Alex was an excellent guide for our guided tour of the city. He made a wonderful adjustment to the tour based on the starting point at our hotel and took good care of us in the heat. It’s so nice to see a city through the eyes of a local. We thoroughly enjoyed our time with Paolo on our day-long excursion to... Read more

We really enjoyed our time in Portugal! The guides were great! Paola was wonderful on the Lisbon Culinary Experience tour. She shared lots of local info and had a great sense of humor. Alex was an excellent guide for our guided tour of the city. He made a wonderful adjustment to the tour based on the starting point at our hotel and took good care of us in the heat. It’s so nice to see a city through the eyes of a local. We thoroughly enjoyed our time with Paolo on our day-long excursion to Sintra, Cascais, and Estoril. Such an amazing area! The delicious food! The sights! The history! He also took good care of us in the unusual heat. Our water expeditions in Lagos didn’t work as expected, but the wind does not respect schedules. We enjoyed the one we were able go on, even with the change of itinerary. Martin had so much to share about Evora and the Alentejo region! He had to adjust his tour plan because we had already visited one of the places, but he did that quite smoothly. Somehow, the wine-tasting portion of the Jeep tour was left off the schedule, but learning about cork was fascinating. We loved the visit to olive oil farm and lunch with the owners! In Coimbra, Gil was a delightful guide. I will repeat how nice it is to hear about an area through from a local.
Our lodgings were entirely sufficient. They were clean, comfortable, safe, and centrally located. We were able to walk to restaurants and sights. The people at the front desks were very friendly and extremely helpful. They always offered restaurant suggestions and directions. The man at the Casual Belle Epoque in Lisbon gave us advice that saved us many, many steps up and down hills! The beach below the Carvi Beach Hotel in Lagos is a wonderful place to explore at low tide. The Noble House in Evora is in an amazing medieval house. The Oslo Hotel in Coimbra has a wonderful rooftop terrace that has a wonderful view of the University of Coimbra. It was lovely at sunset.
The private transfers made travel between cities so easy! It was a wonderful splurge. The only place we had any issue was finding our driver at the Lisbon airport the first morning. But we did finally find him.
When we had questions, the kimkim staff was very responsive. We only started planning the trip about 5 weeks before our departure date. Marina was easy to work with and very responsive to our interests and our budget. We would definitely recommend her and kimkim to other travelers.

Activity Reviews
Lisbon Foodie Experience
Lisbon Foodie Experience
Lisbon

I loved hearing the stories behind the local dishes.

Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Catamaran Cruise to Benagil & Carvoeiro w/Snorkeling & SUP
Catamaran Cruise to Benagil & Carvoeiro w/Snorkeling & SUP
Portugal

Due to the wind and rough water, we didn’t get to Benagil. But the captain kept us safe and comfortable and took us to an alternate site to play in the water.

Privately Guided Visit of Évora
Privately Guided Visit of Évora
Portugal
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Lisbon

The cork part was fascinating and the trip to the small olive oil farm was wonderful!

Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 26, 2022

Thank you very much Merry for taking the time to do the review and for your kind words! it has been a true pleasure helping you plan your Mother and Daughter's trip to Portugal and I am glad to hear you enjoyed all the cities and guided tours. I will pass your kind words to all our team :) Warmest regards, Marina

Tiago and Portugal both ⭐️⭐️⭐️⭐️⭐️
Portugal | Jul 4 - Jul 12, 2022

S
Steven L.
Thornton, CO | Reviewed on Jul 19, 2022
Tiago was absolutely perfect. He built us a journey that will last a lifetime. Portugal is beautiful all over, the destinations, food, shopping, people especially… with his road book and suggestions we saw some amazing spots we would have never seen if planning ourselves so it was all that much better. The hotels he set us up with too were so stylish and fun as well, and were carefully positioned to take advantage of our surroundings on any given day…he really does have such a wealth of... Read more

Tiago was absolutely perfect. He built us a journey that will last a lifetime. Portugal is beautiful all over, the destinations, food, shopping, people especially… with his road book and suggestions we saw some amazing spots we would have never seen if planning ourselves so it was all that much better. The hotels he set us up with too were so stylish and fun as well, and were carefully positioned to take advantage of our surroundings on any given day…he really does have such a wealth of knowledge…and for that we are so grateful for him sharing it and pointing us in the right direction, that and picking us up at the airport! Can’t recommend him enough!

Hotel Review
Hotel Albergaria do Calvário
Évora

Dmitri is so accomodating and was so helpful with giving us information on Evora. We also showed up late but he was able to use his connections to call in a reservation for dinner on our behalf. Such a great guy!

Authenticity & Character
Beautiful
Location
Close to town
Staff
Dmitri was the most pleasant man…truely enjoyed his company.
Cleanliness & Comfort
I’d eat off the floors.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 19, 2022

You are too kind Steven, you're too kind!!

The only thing that I confess that I did was to try to and push for that upgrade in the hotel for the first couple of nights claiming that you were on honeymoon ;)

Anyway, I'm glad that you enjoyed your trip and I can only wish you a very happy life! Which I'm sure you will have because you're a very cool and laid-back couple!!

All the best and please send Jessiann my regards,

Tiago

Our local specialist was amazing and accommod...
Portugal | Jul 5 - Jul 10, 2022

T
tony c.
Canada | Reviewed on Jul 18, 2022
Our local specialist was amazing and accommodated all our requests. He was very helpful and made sure that we felt safe and comfortable throughout our trip
Our local guides Joao in Lisbon and Fernanda in Porto were very knowledgeable and made our tours thoroughly enjoyable. The attention to our personal preferences were self evident.
The cooking classes in Lisbon and Porto were absolutely great and we enjoyed them very much-one featuring a typical Portuguese dinner and the other learning to...
Read more

Our local specialist was amazing and accommodated all our requests. He was very helpful and made sure that we felt safe and comfortable throughout our trip
Our local guides Joao in Lisbon and Fernanda in Porto were very knowledgeable and made our tours thoroughly enjoyable. The attention to our personal preferences were self evident.
The cooking classes in Lisbon and Porto were absolutely great and we enjoyed them very much-one featuring a typical Portuguese dinner and the other learning to make Portuguese tarts.
I would highly recommend this trip and Tiago and the local guides

Hotel Reviews
Hotel Dom Carlos Park
Lisbon

bit small and construction was in process close by

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grande Hotel do Porto
Porto

great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 18, 2022

Dear Tony,

Thank you very much for your review!

I'm glad you enjoyed your trip and happy to understand that the activities we chose lived to your expectations!!

I am also very happy that we managed to accommodate your sister in the Porto tours!!

I really hope that the choice of Portugal to celebrate your birthday was a good one!!!

I wish you all the best!!

Tiago

Marina was absolutely fantastic to work with....
Portugal | Jul 4 - Jul 15, 2022

T
Trent D.
Wilmington Island, GA | Reviewed on Jul 18, 2022
Marina was absolutely fantastic to work with. The planning before the trip was great; she was very attentive of what we were looking for and the changes we made to the itinerary and hotel accommodations. She was very helpful and even during our trip when we had questions or needed something she was available and willing to assist. I cannot recommend Marina enough. Read more

Marina was absolutely fantastic to work with. The planning before the trip was great; she was very attentive of what we were looking for and the changes we made to the itinerary and hotel accommodations. She was very helpful and even during our trip when we had questions or needed something she was available and willing to assist. I cannot recommend Marina enough.

Hotel Reviews
Dear Hotel Madrid
Madrid

The hotel was fine - nothing special but in a good location and the room was clean. For a hotel in the center of Madrid, it was good. I would’ve given it 5 stars if the room had a balcony or a sitting area in the room - we were forced to sit on the bed. But other than that it was great.

Authenticity & Character
Location
Staff
Front desk staff was nice but not overly helpful.
Cleanliness & Comfort
Hotel Palacio de Villapanés
Sevilla

Best hotel of the trip. Staff was amazing, room was amazing, and location was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto A.S. 1829
Porto

Really nice hotel in the perfect location. Only downside was the shower in the room (not in the bathroom), but that was fine and we were aware of this before we booked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

Linda was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Toledo
Guided Visit of Toledo
Spain

Carlos was fantastic as a guide. And Toledo was an incredible city - highly recommend as a day trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Our guide, Raul, was good but not great. Spent too much time in museum’s/palaces that we weren’t interested in. Also he talked nonstop the entire time.

Quality of Experience
Guides, Drivers and Staff
Transport
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville

Best tour guides and city of the trip. We loved Cordoba and everything about our guises.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Sara was a great guide and we loved Porto.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking & Cultural Excursion in Peneda-Gerês National Park
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

Fun day but our guide wasn’t the best. He was fairly lackadaisical and because the vehicle had issues we arrived back to Porto an hour late. It was a fun day, but could’ve been better. Also, the weather was extremely hot on this day so we think that may be why we didn’t do any real hiking, which is what we were expecting, and instead spent the day in the river. (Which was fun, we were just hoping for more hiking)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 18, 2022

Hi Trent, Thank you so much for your kind words and for taking the time to write a review! It has been a true pleasure working with you. I am glad to hear you enjoyed your Honeymoon trip and all the guided visits, Córdoba is indeed a magnificent city with a lot of heritage. I will pass your kind words to all our team :) I will be more than happy to help on your future adventure. Warmest regards, Marina

We loved this trip.
Portugal | Jul 3 - Jul 10, 2022

C
Caitlyn T.
Phoenix, AZ | Reviewed on Jul 11, 2022
We loved this trip. Our favorite stop was Douro Valley and Porto. The Quinta in Douro was amazing so beautiful and homey. Only issue was our map tried to take us up the backroad into the vineyard which was very scary on the small single lane, rocky road. The suggestions in the guidebook were great and made it very easy to check off the main tourist attractions in all of the smaller towns where we only had a night to visit. Tiago was also great and answered all my questions and handled my... Read more

We loved this trip. Our favorite stop was Douro Valley and Porto. The Quinta in Douro was amazing so beautiful and homey. Only issue was our map tried to take us up the backroad into the vineyard which was very scary on the small single lane, rocky road. The suggestions in the guidebook were great and made it very easy to check off the main tourist attractions in all of the smaller towns where we only had a night to visit.

Tiago was also great and answered all my questions and handled my covid anxiety before the trip very well! When the airline lost our baggage he even tried to help track it down for us and checked in with us multiple times during our trip. Overall a great experience.

Hotel Reviews
The Noble House
Evora

So cute and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ribeira do Porto Hotel
Porto

Location was great but wasn’t super thrilled that there was no parking or validation. Spent $112 on parking for two days.

Authenticity & Character
Location
Staff
Some of the receptionists were great and other were not so helpful
Cleanliness & Comfort
Quinta de la Rosa
Pinhão

So beautiful

Authenticity & Character
Location
Off the beaten path so a little difficult to get to but was beautiful once you were there
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 11, 2022
Dear Caity, Thanks for your comments. I'm truly pleased that you enjoyed your trip and really hope that you took good memories of Portugal with you. And I'm also pleased to understand that you managed to get your bag back at the airport. Crazy situation! I'm happy that you're easygoing and that this mishap didn't spoil your vacations! All the best, Tiago PS: I'm also sorry about the parking in Ribeira. The hotels in that area used to have validation but because of the works in downtown... Read more

Dear Caity,

Thanks for your comments. I'm truly pleased that you enjoyed your trip and really hope that you took good memories of Portugal with you.

And I'm also pleased to understand that you managed to get your bag back at the airport. Crazy situation! I'm happy that you're easygoing and that this mishap didn't spoil your vacations!

All the best,

Tiago

PS: I'm also sorry about the parking in Ribeira. The hotels in that area used to have validation but because of the works in downtown that shut some of the other parking lots they've haven't had access to validation for some time now. And I agree that what they're charging is outrageous...

Outstanding trip.
Portugal | Jun 25 - Jul 6, 2022

D
David N.
Anniston, AL | Reviewed on Jul 10, 2022
Everything was planned well and met our expectations. Great support while we were in Portugal. Would highly recommend. Read more

Everything was planned well and met our expectations. Great support while we were in Portugal. Would highly recommend.

Hotel Reviews
Be Poet Baixa Hotel
Lisbon

Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora

Beautiful hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto

Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carvi Beach Hotel
Lagos

Amazing restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

It was fine.

Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Good time. Knowledgeable tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Day Excursion to Viana do Castelo
Day Excursion to Viana do Castelo
Porto

Awesome time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Fado Dinner Experience
Fado Dinner Experience
Lisbon
Quality of Experience
Food
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Amazing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Évora
Privately Guided Visit of Évora
Portugal

Not a great time.

Quality of Experience
Guides, Drivers and Staff
Catamaran Trip to Benagil Caves
Catamaran Trip to Benagil Caves
Portugal

So beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 18, 2022

Hi David, Thank you for taking the time to write a review! I am glad to hear you enjoyed your trip. It's been a pleasure working with you before, during and after your trip and absolutely a pleasure. All your feedback will help us to continue improving in the future. Warmest regards, Marina.

Spain & Portugal
Portugal | Jun 16 - Jul 3, 2022

D
Debra D.
Kansas City, MO | Reviewed on Jul 10, 2022
Marina was extremely helpful throughout the entire process of booking the trip, to answering questions during our trip and ensuring that any problems were promptly addressed. She helped me plan an unforgettable trip for my children and I. Some of the highlights were the culinary experiences in Barcelona and Lisbon , Montserrat, day trip to Fatima, Nazare & Obidos, olive oil estate, & trip to Douro Valley. We had amazing guides at each stop. If you’re planning a trip to Spain or Portugal,... Read more

Marina was extremely helpful throughout the entire process of booking the trip, to answering questions during our trip and ensuring that any problems were promptly addressed. She helped me plan an unforgettable trip for my children and I. Some of the highlights were the culinary experiences in Barcelona and Lisbon , Montserrat, day trip to Fatima, Nazare & Obidos, olive oil estate, & trip to Douro Valley. We had amazing guides at each stop. If you’re planning a trip to Spain or Portugal, you must give Marina a call. Thank you, Marina!

Hotel Reviews
Petit Palace Puerta de Triana
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada

This hotel has character and excellent staff. The air conditioning did not work well and our room stayed hot. It made sleeping difficult.

Authenticity & Character
The rooms and building have character
Location
Many steps to carry luggage
Staff
Very helpful and friendly. Provided us with a fan.
Cleanliness & Comfort
Other than the heat, the room was comfortable.
The Editory House Ribeira
Porto

Very comfortable room. Extremely helpful and friendly staff. Location is convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 18, 2022

Hi Debra, Thank you so much for your kind words and for taking the time to write a review and share your trip pictures! I am glad to hear all the family enjoyed your trip and the guided visits, this is what our team always strives for. I will pass your kind words to all our team :) I will be more than happy to help on your future adventure. Warmest regards, Marina

Bea was supportive, accommodating and patient...
Portugal | Jun 19 - Jun 27, 2022

P
Peggy L.
Chino Hills, CA | Reviewed on Jul 06, 2022
Bea was supportive, accommodating and patient throughout our planning process and always cheerfully and promptly responded to our many questions and requests. We had an unexpected incident during the trip with one of transportation providers, and she was immediately available to support us. After the trip, she continued to follow up and provide updates regarding the incident. We enjoyed the trip, and I would recommend her and her agency without reservation to anyone planning on making a trip... Read more

Bea was supportive, accommodating and patient throughout our planning process and always cheerfully and promptly responded to our many questions and requests. We had an unexpected incident during the trip with one of transportation providers, and she was immediately available to support us. After the trip, she continued to follow up and provide updates regarding the incident. We enjoyed the trip, and I would recommend her and her agency without reservation to anyone planning on making a trip to Spain or Portugal in the future.

Hotel Reviews
Eurostars Porto Douro
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casual Belle Epoque Lisboa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The included breakfast items were limited and the quality was not that great compared to other hotels.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 07, 2022

Hi Peggy! Thank you so much for taking the time to write this review and for your kind words! It's been really easy to work with you before, during and after your trip and absolutely a pleasure. All your feedback will help us to continue improving in the future. Warmest regards, Bea.

Family Time in Lisbon
Portugal | Jun 26 - Jul 1, 2022

Martha
Martha R.
Quincy, IL | Reviewed on Jul 05, 2022
This was our first experience with KimKim.. Our local specialist Marta was superb! She was knowledgeable and utterly responsive, even on a Sunday afternoon when we contacted her because our flight to Lisbon was delayed. She also reached out to us during our time in Lisbon to ensure things were going well, something we very much appreciated. We were grateful for Marta's recommendation of an outstandingly beautiful and relaxing Lisbon hotel (Torel Palace), her close coordination of many... Read more

This was our first experience with KimKim.. Our local specialist Marta was superb! She was knowledgeable and utterly responsive, even on a Sunday afternoon when we contacted her because our flight to Lisbon was delayed. She also reached out to us during our time in Lisbon to ensure things were going well, something we very much appreciated.

We were grateful for Marta's recommendation of an outstandingly beautiful and relaxing Lisbon hotel (Torel Palace), her close coordination of many activities, and arrangements for an incredible guide/driver, Marta Sophia George David, for two amazing days of out-of-Lisbon tours--one to Obidos, Fatima, and seaside towns and the other to Sintra, Cascais, and Belem.

A word about our guide/driver: we cannot compliment her enough! A former journalist, Marta David has encyclopedic knowledge tempered by deep love of Portugal and the ability to speak to history and current events with deep insight. Her contextual passion touched our souls in an soul-expanding way. She also knew where to find the best gelato shops!

Based on our experience, we will use KimKim again and recommend it to others.

Hotel Review
Torel Palace
Lisbon

Torel Palace is an accessible retreat in the midst of Lisbon.

Authenticity & Character
Every part of this property is gorgeous! Beyond charming . . .
Location
The fact that we really could walk to various neighborhoods but nevertheless could retreat from the busyness in an extraordinarily beautiful place with some of the best views in the city!
Staff
So pleasant, helpful, caring, and accommodating!!!!!
Cleanliness & Comfort
The bathroom was a bit cramped, but then what can you expect in a 1902 palace?
Activity Reviews
Sunset Sailing Cruise
Sunset Sailing Cruise
Lisbon

Interesting and informative--but the cruise was crowded, uncomfortable, and cold.

Quality of Experience
The traditional boat was way too crowded!
Guides, Drivers and Staff
Transport
That's just it: we had been in Lisbon for our first time for less than two hours before the cruise began, and finding transportation (cab) back to our hotel after the cruise was difficult.
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

A good overview.

Quality of Experience
Guides, Drivers and Staff
Transport
Pick-up at the hotel (again, this was our first time in Lisbon).
Fado Dinner Experience
Fado Dinner Experience
Lisbon

Great music; too lengthy an experience.

Quality of Experience
Music was great! Timing was slow. Food was okay but not great. Probably not the experience for first-time fado attendees.
Food
Cod (the specialty of the house) has bones and gristle in it.
Guides, Drivers and Staff
Our waiter literally disappeared!
Transport
Difficult to get to for newcomers to Lisbon. We tried to walk from the Torel Palace and ended up looking for a cab after getting hopelessly lost.
Cooking Class with Market Visit
Cooking Class with Market Visit
Lisbon

A fun morning with an interesting an eclectic group!

Quality of Experience
A good experience, It would have been better if we'd been given copies (or received by email) the recipes we prepared.
Food
The lunch we prepared was great!
Guides, Drivers and Staff
The cooking teacher was personable and a good cook--but she didn't offer many explanations about what she was doing or why,
Private Excursion to Fatima
Private Excursion to Fatima
Lisbon

Our guide Marta was exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Group Excursion to Sintra, Cascais & Estoril
Group Excursion to Sintra, Cascais & Estoril
Lisbon

Sintra is a must-visit. The castle in Old Sintra is incredible--a great self-tour. Our guide took us to a second palace/garden to tour in Sintra (not Pena Palace). It was breathtaking, but physically very, very challenging with steep, uneven cobblestone "steps" (or drop-offs). Lunch was at a local restaurant that was delightful! We loved visiting the westernmost point in mainland Europe; thought Cascais was interesting but little more than an overrated "mall" with a good gelato shop; did an Estoril drive-by, and were very grateful for an add-on, half-an-hour stop in Belem.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jul 06, 2022

Hi Martha, thank you for taking the time to send us such a complete review and for your kind words. It was a pleasure to organize this trip to Lisbon for you and your family and I hope our paths meet again for your next adventures in Spain and Portugal. All my best, Marta.

Portugal Knocked our socks off!
Portugal | Jun 16 - Jun 27, 2022

Blaine
Blaine B.
Oakland Park, FL | Reviewed on Jul 04, 2022
Tiago and Joël expertly planned a most memorable trip to Lisbon and north. Tiago communicated with us immediately when we were in the planning stages and meet us the first day to settle us in and suggest a site seeing route appropriate for the jet lagged. For two days Joël shepherded is throughout old Lisbon, and a fun day to Cascais and Sintra. We experienced Lisbon and the Atlantic Coasts that we would not have seen by ourselves. Plus he introduced us to the Portuguese seafood and fish... Read more

Tiago and Joël expertly planned a most memorable trip to Lisbon and north. Tiago communicated with us immediately when we were in the planning stages and meet us the first day to settle us in and suggest a site seeing route appropriate for the jet lagged. For two days Joël shepherded is throughout old Lisbon, and a fun day to Cascais and Sintra. We experienced Lisbon and the Atlantic Coasts that we would not have seen by ourselves. Plus he introduced us to the Portuguese seafood and fish cuisine.

Once we rented a car, the itinerary develops for ids was varied and exciting; the accommodations were perfect.

Highlights: at the risk of listing them all, Douro Valley, Porto, Tomar, and Évora and the sites at those locations too my list.

We had a terrific experience through KimKim and we will recommend to others and hopefully take another trip with you soon.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 04, 2022

Dear Blaine, Rick,

We've spoken already after your trip so you already know what I feel about having met you. You're two wonderful persons who really know how to enjoy life. Your will to experience different things surely contributes to your happy and, I dare to say, exciting , existence!

I owe you a fado dinner, but the way!!!

All the best and please stay in touch!

Tiago

Our guide who took us up the Duora Valley and...
Portugal | Jun 11 - Jun 24, 2022

D
Deanna H.
Indio, CA | Reviewed on Jul 04, 2022
Our guide who took us up the Duora Valley and recommended the lunch venue was terrific, so much so that we treated him to join us for lunch. Also, the wine tasting in the valley was terrific as well, as we bought a case of wine there. Special thanks to Beatrice who made Kimkim the terrific company that it is. She was very easy to reach if we had questions, she planned a trip that we will never forget. We told her we had 12 days and she planned them perfectly, she is so knowledgeable. We... Read more

Our guide who took us up the Duora Valley and recommended the lunch venue was terrific, so much so that we treated him to join us for lunch. Also, the wine tasting in the valley was terrific as well, as we bought a case of wine there.

Special thanks to Beatrice who made Kimkim the terrific company that it is. She was very easy to reach if we had questions, she planned a trip that we will never forget. We told her we had 12 days and she planned them perfectly, she is so knowledgeable. We will recommend Kimkim and tell our friends to ask for Beatrice.

Hotel Review
Flores Boutique Hotel
Porto

The crew that work there are very knowledgeable and helpful. Great location for restaurants and sites to visit. The buffet was fresh and generous. The room was good size and was accommodating.

Tips for future travelers

I did not pick or look up any hotels that Beatrice suggested as I trusted her choices and we were rewarded with excellent accommodations.

Authenticity & Character
Everything
Location
Center city for convenience
Staff
Knowledgeable and easy to talk to.
Cleanliness & Comfort
Nice count on sheets and comforters.
Activity Review
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Our tour was outstanding!! The River tour was very interesting and felt very privileged to be able to see the wonders of the area. The Port winery that our guide set us up with was amazing. Tour of vineyard and home of wine makers was fun. The restaurant that our guide took us to we had a chef that was outstanding. A very special remembered day.

Quality of Experience
All day trips were well planned into day.
Guides, Drivers and Staff
Knowledgeable guides
Transport
Knew area and where they were to take us!
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 07, 2022

Deanna & George, you can't imagine how much I enjoyed your photos! I'm so happy you had a great time in Portugal and created lovely memories all around the country. Thank you so much for your kind words and for taking the time to leave this amazing review here. It's been great working with you to plan this adventure. Warmest regards, Bea.

An amazing guide who helped us plan the best trip!
Portugal | Jun 20 - Jun 30, 2022

Raela
Raela N.
Canada | Reviewed on Jul 02, 2022

We had the absolute best trip! Tiago was so helpful in guiding us, with both taking suggestions and giving us lots of great ideas and feedback to make our trip successful and fun. We saw so much of the country and enjoyed every second of it.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 03, 2022
Dear Raela, Many thanks for your words first of all. However I think that what you're saying is probably a bit overstated! :) I would love to believe that the success of your trip had merely to do with my guidance, the road book I put together, my suggestions and previous arrangements but I really think that you and Ryan were just so relaxed and easy going explorers that everything went even more smoothly than normal!! At a certain stage I almost felt bad because you never needed further... Read more

Dear Raela,

Many thanks for your words first of all. However I think that what you're saying is probably a bit overstated! :)

I would love to believe that the success of your trip had merely to do with my guidance, the road book I put together, my suggestions and previous arrangements but I really think that you and Ryan were just so relaxed and easy going explorers that everything went even more smoothly than normal!!

At a certain stage I almost felt bad because you never needed further suggestions or assistance!! :D :D

Having said this, what truly makes me happy is that you enjoyed your trip!!!!!

All the best to you and please send Ryan my regards,

Tiago

Beatriz is wonderful!
Portugal | Jun 19 - Jun 27, 2022

J
julie l.
Little Ferry, NJ | Reviewed on Jun 29, 2022
Beatriz was very flexible and accommodating with the numerous changes to the itinerary. She was also very prompt and responsive to all our questions and needs. Beatriz also had many wonderful restaurant recommendations and things of interest to do while visiting the various cities. Read more

Beatriz was very flexible and accommodating with the numerous changes to the itinerary. She was also very prompt and responsive to all our questions and needs. Beatriz also had many wonderful restaurant recommendations and things of interest to do while visiting the various cities.

Hotel Reviews
Eurostars Porto Douro
Porto

Amazing views! Location is slightly further from the center so if you like to be in the middle of everything, this may be too quiet for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

Very odd and confusing layout. Multiple sections that involve a lot of steps if you are not in the main section of the hotel. It involves a lot of walking from the hotel to your room in one of the side sections. One of the rooms we had also had blood on the curtain and stains on the bedsheet. When we brought it up to front desk, they told us all the rooms of the same category was booked but they could switch us to another room of another category for an extra $5 euros per night! On the plus side, there’s a swimming pool and the hotel has a beach you can use via their shuttle.

Authenticity & Character
Location
close to everything
Staff
poor attitude
Cleanliness & Comfort
No blood on curtain and clean sheets
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 01, 2022

Hi Julie, Peggy, and Families, thank you so much for your kind words and for taking the time to write this review. I'm so happy you got to enjoy and discover Portugal during your trip. Also thank you so much for the information about the hotels, this is really helpful for us to continue improving each day :) Sending you my best regards, thank you again. Bea

Wow - another fantastic personalized trip!
Portugal | Apr 27 - May 4, 2022

Linda
Linda C.
Minneapolis, MN | Reviewed on Jun 28, 2022
Wow - another fantastic personalized trip planned by Kimkim! Marina helped design a trip for 3 couples with a focus on culture, food, and experience. Highlights included city walking tours of Porto and Lisbon, a very rich cultural food tour in Lisbon, wine country visit, and an interactive cooking class. Hard to say which was the favorite - we all loved it. Read more

Wow - another fantastic personalized trip planned by Kimkim! Marina helped design a trip for 3 couples with a focus on culture, food, and experience. Highlights included city walking tours of Porto and Lisbon, a very rich cultural food tour in Lisbon, wine country visit, and an interactive cooking class. Hard to say which was the favorite - we all loved it.

Hotel Reviews
Dear Lisbon Bordalo House
Lisboa

Charming boutique hotel in the historic district. We loved the location and the rooms were comfortable and spacious. The breakfast location was lovely - blue tile everywhere. The food was great, and so was the coffee.

Authenticity & Character
Very charming, and the rooms had fantastic views
Location
Walking to everything we wanted to see - it's in the historic area. Safe, clean, convenient
Staff
attentive and available as needed
Cleanliness & Comfort
Exe Almada Porto
Porto

Clean, comfortable, and well appointed rooms. Really had everything we needed and close to everything.

Authenticity & Character
Modern rooms in an older building, very well appointed
Location
Seemed to be close to everything for us - we walked the city and our events from the hotel. Quiet at night.
Staff
Everyone was so nice!
Cleanliness & Comfort
Activity Reviews
Lisbon Foodie Experience
Lisbon Foodie Experience
Lisbon

LOVED THIS! Book this event! Its a small group - I think we had 9 total. It was fun, cultural, and a great introduction to the city and its foods. We visited different neighborhoods and got a feel for their vibes. Our tour guide was so much fun and she knew everyone in town (native of Lisbon). Truly a fantastic experience for our group of 6.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide was very enthusiastic, fun, and provided so much history
Private Porto Cooking Class & Market Visit
Private Porto Cooking Class & Market Visit
Porto

Truly a trip highlight! This ended up lasting most of the day - market tour, interactive cooking class, eating and drinking. Our group was 6 and it was perfect for mixing up the cooking, prepping, and visiting. We all loved this. Would definitely recommend anyone interested in food or culture to book this - I would do it again!

Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

A must-do to get the history of the city, better understand the culture, and get tips on where to dine and other sites to see.

Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Definitely a great way to learn the history of the city and see it on foot. Our guide was a native English speaking but was raised in Porto. He was informative, and showed us some secret nooks and crannies of the city we wouldn't have found on our own. He also provided us with some options for other sites and restaurants to visit. I highly recommend this tour - especially on your first or second day in Porto.

Fado Dinner Experience
Fado Dinner Experience
Lisbon

It's a great experience - the location was in an old part of the city, the music was interesting and beautiful. The evening included dinner and that was good too - I had a traditional dish. Our waiter really made our night - he was fun to interact with and really added to our experience here.

Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Our guide picked us up at our hotel and stayed with us the day as we visited a couple wineries and the Douro Valley area. Our guide was very fun, engaging, and helpful. The Douro Valley is very scenic and the little wineries we visited were charming and boutique. The river cruise was not that great - I would skip that. We felt we saw all the countryside by driving to the little wineries in the valley. We should have gone to another winery instead! The guide was great though, and made up for any short-comings of the river cruise. I gave it 4 stars because of the river cruise - otherwise the wine tasting was a 5/5!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 30, 2022

Hi Linda, Thank you so much for your kind words and for taking the time to write a review! I am glad to hear you all enjoyed your trip and the guided visits, this is what our team always strives for. I will pass your kind words to all our team :) I will be more than happy to help on your future adventure. Warmest regards, Marina

Portugal was sensational and Beatriz was an amazing specialist!
Portugal | Jun 17 - Jun 24, 2022

E
eric b.
Sandalfoot Cove, FL | Reviewed on Jun 26, 2022
Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant... Read more

Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant gave us front row seats. The Lisbon walking tour with Maria was perfect-she was fully prepared, arrived on time and provided a fascinating history of the Jewish Portuguese experience that we had requested. Likewise, our guide Paula led us on a Portuguese food tasting tour that was so much fun with a few other couples. All the hotels Beatriz suggested were great, particularly the Penha Longa Ritz Carlton where we enjoyed a fabulous round of golf-and all the arrangements tee times, for clubs and cart were perfect. At the beautiful Yeatman Hotel, overlooking the Douro in Porto, we experienced first class treatment along with a tasting experience that was "beyond beyond. " We ran into some rain in Douro but our guide brought us inside to the winery where we had a wonderful learning (and drinking!) experience. Finally, Porto was both beautiful and charming and our guide Daniel was charming and knowledgeable about history and in particular, the history of the Jewish people in Porto. All in all, a fabulous and memorable experience and Bea was with us every step of the way. Obrigado! Eric and Susan

Hotel Reviews
Penha Longa Resort
Sintra, Linhó

Fabulous staff, beautiful rooms and gorgeous golf course.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MW Douro Wine & Spa by TRIUS Hotels
Santa Marta de Penaguião, Cumieira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fado Dinner Experience
Fado Dinner Experience
Lisbon
Quality of Experience
Food
Food and wine!
Guides, Drivers and Staff
Our guides Maria, Paula, Daniel were outstanding. Rai was good but we had bad weather in Douro, no fault of his
Transport
Transport was fine. Our driver to pick up at the airport in Lisbon was a half hour late as was the driver who picked us up in Lisbon to go to Sintra.
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Foodie Experience
Lisbon Foodie Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Arrival on time to our hotel in Lisbon to go to Sintra. Driver was a half hour late.
Guides, Drivers and Staff
Tour of the palace with a guide who is knowledgeable of the palace. our guide dropped us off at the park and we got somewhat lost on our way to the palace and. had no guide for the palace itself.
Transport
Transfer from {{start_location}} to {{end_location}}, via Belmonte
Transfer from {{start_location}} to {{end_location}}, via Belmonte
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 27, 2022

Eric and Susan, thank you SO much for your kind words to the entire team and for taking the time to write this amazing and detailed review! As I already mentioned to you, it's been truly a pleasure to work with you before and during this trip, you made it so easy and I'm so glad you enjoyed every part of your trip, that's definitely the best reward for us! Thank you again, and I really hope we can work on a future adventure soon :) Best regards! Bea

All in all good experience.
Portugal | Jun 12 - Jun 17, 2022

R
Rebecca B.
League City, TX | Reviewed on Jun 24, 2022
All in all it was a good experience. The trip was all booked for me and all i needed to do was show up.
I liked the insider tips provided.
Read more

All in all it was a good experience. The trip was all booked for me and all i needed to do was show up.
I liked the insider tips provided.

Activity Reviews
Porto Foodie Experience
Porto Foodie Experience
Porto

Very good tour guide. Knowledgeable and passionate. Good tour

Quality of Experience
Service
Food
The places we went to
Guides, Drivers and Staff
Transport
Walking tour
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Too many people on the tour

Quality of Experience
Guides, Drivers and Staff
Transport
The Ebike was not properly maintained. Seat too high for female rider
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

Nice was to see Lisbon

Quality of Experience
Guides, Drivers and Staff
The lady driver was lovely however her English wasn’t good so I couldn’t understand her well
Transport
Sunset Sailing Cruise
Sunset Sailing Cruise
Lisbon

Couldn’t go on this trip due to rain and winds

Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

My personal guide Susana was fantastic.

Quality of Experience
Food
The guide cooked a Keto meal for me which was delicious
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 28, 2022

Hi Rebecca, thank you for taking the time to write the review. I am very happy to hear you enjoyed your time in Lisbon and I hope for better weather when you decide to visit Portugal again in the future. It was a pleasure to organize these activities for you and feel free to contact us for future adventures :)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.