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active 2 hours ago

Karin Eckhard

Although born and raised in New Hampshire, USA, I have had the fortune to live in places as diverse as Vail, Colorado; Salzburg, Austria; London, a small village in England and Madrid, Spain has been my home for the last decade. I started Espíritu Travel with my partner who is Spanish because we wanted to create customized trips that had a more local feel. I love creating trips that include both the highlights of Spain and Portugal as well as the off-the-beaten-path places. Those hidden gems you would not otherwise know were there. Espíritu Travel has offices in both the US and Spain.

What places and activities do you specialize in?

"We specialize in trips to Spain, Portugal, Morocco & Italy. We can create any type of tailor-made trip; culture, art, history, culture, architecture, gastronomy, outdoor activities, nature-based, small groups, and off-the-beaten path. "

How did you get involved in travel?

"I got involved in travel by chance when I saw a job advertisement for a reservation agent at an international tour operator. I applied, got the job and three days later I was answering calls (80 per day) to sell trips around the world. One minute I was discussing a trip to Japan, the next hiking the Inca trail. It was a steep learning curve but I loved it. Within 3 months, I took a trip to Peru and nine months later I was promoted to operations specialist for Latin America. I loved the work and loved working in this aspect of the travel industry. I still love the work.....more than 20 years later. During those years, I have worked in various roles in the tourism industry, hotels and travel companies, in addition, I hold a master's degree in international tourism development and conservation. I also spent a couple of years working as a consultant in sustainable tourism before launching my own travel company. I have travelled extensively, to 60 countries to date. I have also lived for many years in Europe in both the UK and Spain. "

Please share a unique travel experience you will never forget.

"One of the most unique experiences I had was while on a hike in the Sierra de Gredos, a rural area about 2,5 hours from Madrid. I was hiking with a conservation group and we had reached the top when the sky just opened up and it started to pour. And I mean downpour. We tried to make our way down as quickly as possible but it was a slog trying to not fall on the slippery grass and rocks. The 15 of us came upon a goat herder's house (more like makeshift huts put together) and they welcomed us into their home! All of us drenched hikers, it was more than that, they quickly started preparing food for us, bringing out a giant wheel of goat cheese, of course from their own goats and other snacks they had on hand. They had homemade drinks, they even started a fire so we could dry our clothes. We all just sat around talking to them for a couple of hours and enjoying their unbelievable hospitality. Finally, the rain let up and we made the difficult trek back down. A once in a lifetime moment of authentic experience."

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Recent trip reviews for Karin

Portugal tour from Porto to the Algarve..
Portugal | May 20 - Jun 1, 2024

D
Dennis S.
Canada | Reviewed on Jun 08, 2024
Overall our trip was great. The hotels were located centrally in the cities they were in and the rooms were nice. Our biggest disappointment were some of the tours. When we went to the vineyards in the Douro valley we expected to go
to 2 or 3 vineyards wine tasting white and red wines not a port house since we visited those in Porto. We did stop at one
to taste white port that was included but would have rather have had a wine tasting of all their wines. Our driver fortunately did ask and...
Read more

Overall our trip was great. The hotels were located centrally in the cities they were in and the rooms were nice. Our biggest disappointment were some of the tours. When we went to the vineyards in the Douro valley we expected to go
to 2 or 3 vineyards wine tasting white and red wines not a port house since we visited those in Porto. We did stop at one
to taste white port that was included but would have rather have had a wine tasting of all their wines. Our driver fortunately did ask and we were able to taste some of their wines but this was not part of the trip. The port winery we did
visit was beautiful but again would have preferred a regular wine tasting since we tasted port in Porto. On the tour to Belem I thought we would visit the Jeronimos Monastery but when we got there the guide told us of long lineups and there wouldn't be enough time to see it. If I had known that I would have done our own tour to Belem. The Sintra trip I thought we were visiting Pena Palace as well the way the description of tour was presented. The bike tour in the Algarve also didn't come as advertised as anticipated most of the tour to be along the cliffs overlooking the ocean but that part of the tour wasn't that long. I also wished we had the Evora tour earlier in the day as some of the tips the guide gave us were of no use since we were leaving the next morning. We would have done a wine tasting in the afternoon then. Overall our guides and drivers were very good .

Hotel Reviews
The Editory House Ribeira
Porto

Rooms were small but the setting was fantastic and their breakfast was first class. The only thing missing was a fitness centre

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Lisboa Liberdade
Lisbon

Great location and nice rooms. The fitness centre could have better equipment.

Authenticity & Character
Location
Cleanliness & Comfort
Évora Olive Hotel
Evora

Nice rooms and great breakfast.

Authenticity & Character
Location
Short walk to the centre of the city
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

Good location with nice views of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Duque de Loule
Lisboa

Beautiful rooms with great beds. Nice rooftop bar but no fitness centre

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Overall the places we went to were good except maybe for the last stop for desert. The guide was great.

Quality of Experience
Food
Sampling of different foods and wines
Guides, Drivers and Staff
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

We expected we were going to vineyards for wine tastings not port tastings since we did this in Porto The cruise was a little disappointing as well as i didn't realize we were doing a circle instead of going from one stop to another

Quality of Experience
Guides, Drivers and Staff
The driver and guide compensated for what was a poorly described tour
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

We didn't get to visit the library in Coimbra as we should have gotten advance tickets. We didn't realize how popular the tours were . Since it was a stop I would have coordinated a tour with the driver so we would gotten there at a scheduled time,

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

A nice walking tour of Lisbon explaining some of the history

Quality of Experience
Guides, Drivers and Staff
Go West to Belém TukTuk Tour
Go West to Belém TukTuk Tour
Lisbon

Different and nice way of visiting Belem but not enough time to see the sights,

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Great visit to Quinta Regaleira Sintra and Cascais

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Évora
Privately Guided Visit of Évora
Portugal

Guide was very knowledgeable and had some great tips

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}}, Wine Tasting & Lunch at a Quinta
Private Transfer {{start_location}} to {{end_location}}, Wine Tasting & Lunch at a Quinta
Portugal

Great visit to the vineyard where we got to taste good quality wines and food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lagos & Ponta da Piedade Bike Tour
Lagos & Ponta da Piedade Bike Tour
Portugal

We wanted more of a bike ride along the cliffs and not so much time in the city

Quality of Experience
Guides, Drivers and Staff
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

Our guide took us some great spots along the way and we watched the sunset in a great spot.

Quality of Experience
The spot of the sunset
Guides, Drivers and Staff
Driver was very funny and entertaining
Transport
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Portugal

Great visit to the caves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karin Eckhard
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 14, 2024
Hi Dennis,
Thank you for taking the time to share the feedback about your trip to Portugal.
I am happy to hear that your overall trip was great and that you liked your hotels and locations and your local guides!
I would like to address your comments below;
As described in the activity, the Douro Valley experience includes just a wine tasting with winery visit river cruise. The local wines offered, especially in northern Portugal are mostly Port. If you were interested in other red and white...
Read more

Hi Dennis,
Thank you for taking the time to share the feedback about your trip to Portugal.
I am happy to hear that your overall trip was great and that you liked your hotels and locations and your local guides!

I would like to address your comments below;
As described in the activity, the Douro Valley experience includes just a wine tasting with winery visit river cruise. The local wines offered, especially in northern Portugal are mostly Port. If you were interested in other red and white wines you could have informed us during the planning of your trip and we would have happily provided you options.

The tuk-tuk tour of Belem is a ride through some of Lisbon´s neighbourhoods, however does not include the entrance to any attractions. Unfortunately, there are many visitors in Portugal these months and to be able to enter a monument like Jeronimo’s you had to get the tickets in advance. If you had let us know, we would have purchased it for you.

The Sintra tour description in your travel documentation specifies that you were going to visit Quinta de Regaleira, Sintra surroundings and Cascais, which by your comments you did visit it.
The Bike tour in Lagos has a good balance of exploring the old town and sea cliffs, as described in the activity.

I wish you and your family all the best,
Raquel

We loved Arthur in Porto.
Spain | May 22 - Jun 3, 2024

N
Norma K.
Manhattan, NY | Reviewed on Jun 04, 2024
We loved Arthur in Porto. Honestly I worked first with Katerina planning this. I am not sure what I said but we were not always given 4 star hotels. Some of the hotels were not up to speed. I think there are communication issues in the planning because you can never dorks to a human Read more

We loved Arthur in Porto. Honestly I worked first with Katerina planning this. I am not sure what I said but we were not always given 4 star hotels. Some of the hotels were not up to speed. I think there are communication issues in the planning because you can never dorks to a human

Hotel Reviews
H10 Villa de la Reina Boutique Hotel
Madrid

First room really small. There was a glitch with noise so they moved us. Wow what a difference. Why couldn’t we get the larger room initially. The hotel was friendly and in a great location

Authenticity & Character
Charming
Location
Size of room
Staff
Great staff
Cleanliness & Comfort
Too small
Petit Palace Puerta de Triana
Seville
Authenticity & Character
Nice
Location
Ok
Staff
Lupe was so wonderful to work with. Gave us great tecvommendations fir dinners
Cleanliness & Comfort
Hotel Casa 1800 Granada
Granada

We were given a room with no elevator access

Authenticity & Character
Location
Good location
Staff
Not very friendly
Cleanliness & Comfort
Porto Charming Hotel
Porto

Horrible. We were relocated

Authenticity & Character
Location
Small stark ridiculous
Staff
Cleanliness & Comfort
Hotel Dom Carlos Park
Lisbon

Didn’t stay here. I guess you thought better of it

Activity Reviews
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

This was not a private tpur. The

Quality of Experience
Guides, Drivers and Staff
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Tour guide was excellent. Fun experience

Quality of Experience
The guide was incredible
Food
Guides, Drivers and Staff
Transport
Highlights of Madrid Walk
Highlights of Madrid Walk
Madrid

Not much to this although the guide was knowledgeable

Quality of Experience
Guides, Drivers and Staff
Train {{start_location}} to Córdoba,  Privately Guided Visit of Córdoba,  Train Córdoba to {{end_location}}
Train {{start_location}} to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to {{end_location}}
Spain

As you know we were charged to store luggage. If this was the case put this in the trip pkan so we are not blindsided

Quality of Experience
Good guide
Guides, Drivers and Staff
Transport
Full Day Excursion to Ronda & White Villages
Full Day Excursion to Ronda & White Villages
Seville
Quality of Experience
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Tour guide was not friendly

Quality of Experience
Guides, Drivers and Staff
Could be more enthusiastic
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

Fabulous tour and Jorge was incredible and wonderful and fun and this was the best of all the tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Jorge was the best
Local specialist: Karin Eckhard
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 12, 2024
Hi Norma, Thank you for taking the time to share the feedback on your trip to Spain and Portugal.
I would like to address your comments below;
Regarding the response time; I have reviewed all the messages I had with you on the KimKim conversation. They were answered within 24 hours (business). We are based in Madrid so 6 hours ahead of EST, therefore if your message came in late in the day, it was answered the following business day. Our office is closed on the weekend so nobody would... Read more

Hi Norma,

Thank you for taking the time to share the feedback on your trip to Spain and Portugal.
I would like to address your comments below;

Regarding the response time; I have reviewed all the messages I had with you on the KimKim conversation. They were answered within 24 hours (business). We are based in Madrid so 6 hours ahead of EST, therefore if your message came in late in the day, it was answered the following business day. Our office is closed on the weekend so nobody would have seen your messages for example on the 18th and 19th of May, Saturday and Sunday, in which you wrote several times demanding a response. We responded to you on Monday the 20th.

In regards to the pick ups at the airports during busy times of the year such as May. The airports are very busy with many drivers waiting for travellers so it can take a little bit to find your particular driver. Also if the driver arrives late, it is not something we can control. On the day of your arrival on the 22nd of May, a message from a team member was sent to you in the chat in your itinerary App, welcoming you to Spain as well as responding to your messages from the KimKim conversation. Somebody from the team was chatting with you the entire time from when you landed until you found the driver.

The app chat is monitored 24 hours while you are travelling whereas the KimKim conversation is not. In addition, when I was back in the office on the 28th, as I had been out a few days due to a medical issue, I wrote you to say hello and let you know that I had seen the message about the issue with the luggage. We refunded you immediately for the storage of the luggage at the hotel in Córdoba. We were not aware that the hotel would charge you as this was the first time that this type of arrangement had been done with the guide. If we had known we would have included it and/or let you know. In any case, the money was refunded to you. In the chat on the 28th of May, you wrote: " It has. Even a good trip. Thank you. Norma". So not sure why it is being mentioned again this minor issue about the luggage.

In regards to the hotels in Porto and Lisbon. These hotels are the ones that were selected by Karenina and booked by her. However, during the planning phase for your trip, you would have been able to review them in the KimKim trip plan to see the category of hotel and if you liked them or not. Karenina would have changed them if you didn't like them. I have reviewed your conversation in KimKim with Karenina and it was never specified that you wanted only 4-star hotels. Your request mentioned a mid-range budget, which can be 3 or 4-star hotels, depending on the location in the country. For example, hotels are much more expensive in Porto and Lisbon so in order to be respectful of your budget a mix of 3 and 4-star hotels was used. I understand that you were not happy with the hotel in Porto so within 30 minutes of letting us know you were rebooked at another hotel. We paid the difference in cost, the taxi ride and city tax at new hotel. We then upgraded you to a 4+ star hotel in Lisbon and paid the difference for that hotel. We upgraded you in Lisbon to give you something extra because you did not like the hotel in Porto not because we "thought better of it".

Regarding the bike tour in Porto. Again, this activity was booked from the beginning with Karenina and could have been changed at any time before the trip. However when you arrived to Porto, you decided that you did not want the bike tour, so within an hour the issue was solved and you were switched to a walking tour for the same day. On May 30th in the chat, you wrote "Yes. Arthur was a great tour guide and very personable".

On the 1st of Jun, you wrote that the guide had not arrived yet. You were answered immediately that since you were on a small group trip, you were advised that the guide was picking up other participants so to please allow him 10-15 minutes more to arrive. He arrived 20 minutes late. This was the last message I had from you for the rest of your trip.

H10 Villa de la Reina Boutique Hotel in Madrid is a 4-star hotel with a 4,5 out of 5 rating on Trip Advisor and the same on Bookings. The hotel selected the specific rooms you were in. That is fantastic that they were able to give you a different room that you like better. The Petit Palace Puerta de Triana which you gave a 4-star review is actually a 3-star hotel. That is great that the hotel staff gave you dinner reconditions. Also in your itinerary, Karenina gave you a list of 22 restaurant recommendations. In fact, there were restaurant recommendations given for each city.

Hotel Casa 1800 Granada is a 3-star hotel with a Trip Advisor rating of 4,5 out of 5. It is a boutique, historic hotel so all not all the rooms have elevator access. Again, the hotel selects which specific room, however if Karenina had know that you needed an elevator she certainly would have advised the hotel to give you room with elevator access. You rated the Dom Carlos Park Hotel without having seen it or stayed there.

The Insider's Tour of Madrid is a quick 2-hour visit to Madrid. A more in-depth guided tour can be booked but that is what Karenina selected. I can only assume that she did so to respect your stated mid-range budget as the more indepth private tour is much more expensive. Guided visit of Alhambra, you paid for a small group visit not a private one, you are able to view on your trip plan in KimKim.

Your guide in Lisbon, Filipa Santos has been a guide for more than 4 years and has 5-star reviews. We have never had a bad review about her.

Our team at Espiritu Travel was always available to you by phone. Our phone number is listed in the platform on KimKim and your travel documents. In addition, we have a 24-hour number which is available to you while you were travelling. At no point was a call made to us or an indication that you wanted us to call you. Each of the issues that arose during your trip were resolved in a timely manner.
I wish you and Stephen all the best,
Raquel

Exploring Mallorca and Ibiza
Spain | Oct 17 - Oct 26, 2022

Jonathan
Jonathan B.
Canada | Reviewed on Oct 27, 2022
We were finally able to take our long-delayed trip (due to COVID) and we're very happy with every aspect of the trip. Karin was extremely responsive and took the time to explain everything thoroughly. The excursions were all top notch and we were pleased that most of them were private. The guides were excellent and very friendly. We hiked in the Tramuntana mountains with Nina, did e-cycling in Ibiza with Heather and had tours of Palma and old Ibiza. The hotels were also excellent. Due to... Read more

We were finally able to take our long-delayed trip (due to COVID) and we're very happy with every aspect of the trip. Karin was extremely responsive and took the time to explain everything thoroughly. The excursions were all top notch and we were pleased that most of them were private. The guides were excellent and very friendly. We hiked in the Tramuntana mountains with Nina, did e-cycling in Ibiza with Heather and had tours of Palma and old Ibiza. The hotels were also excellent. Due to hotel renovations, Karin had to find us a new hotel in Ibiza and we're very happy with the hotel that she rebooked us into. The Balearic islands are truly incredible and the trip had the right amount of free time built in to allow us to fully explore them.

Hotel Review
Finca sa Cova d'en Borino
Campos

A nice hotel in a rural setting. The kitchenette enabled us to make our breakfasts and couple of dinners at the hotel. Includes a nice pool and some farm animals (ponies and chickens).

Authenticity & Character
The room was comfortable and the building had the character of a very old castle.
Location
A little hard to access due to very narrow and rather rough roads.
Staff
Cleanliness & Comfort
Activity Review
Privately Guided Visit of Palma de Mallorca
Privately Guided Visit of Palma de Mallorca
Mallorca

Andres did a great job adapting the tour to what we were looking for and was very friendly. He even produced an iPad with drawings and maps of the cathedral!

Quality of Experience
Guides, Drivers and Staff
Andres was friendly and patient.
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Nov 02, 2022

Thank you very much for the review and I am so pleased that you were very happy with your long-awaited to beautiful Mallorca and Ibiza. It was a pleasure to help you with this trip.

Spain is the place to go 2022
Spain | Aug 13 - Aug 29, 2022

Herbert
Herbert A.
Ballenger Creek, MD | Reviewed on Sep 05, 2022
The overall experience was 5 stars. Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip. The interactive application provided by Kimkim during the trip was extremely useful to review daily plans and verify trip details. Read more

The overall experience was 5 stars. Karin’s direct experience and knowledge of Spain provided invaluable information in making decisions about the itinerary of the trip. The interactive application provided by Kimkim during the trip was extremely useful to review daily plans and verify trip details.

Hotel Reviews
Hotel NH Collection Granada Victoria
Granada

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Museum
Barcelona

Fair to good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Melia Sevilla
Seville

A lot of amenities and good ambiance

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Catalonia Catedral Hotel
Barcelona

Fair to good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dear Hotel Madrid
Madrid

Great central location on Gran Via, metro station and plaza de ESPANA. Easy access to numerous city highlights

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

A must do if your visiting Spain. You get to taste a variety of tapas and wines, while getting a local feel of the people during this bar crawl.

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

The guide was knowledgeable an insightful of the city’s history. She was very pleasant and easy going.

Quality of Experience
Train Madrid to Segovia, Guided Visit of Segovia,  Train Segovia to Madrid
Train Madrid to Segovia, Guided Visit of Segovia, Train Segovia to Madrid
Madrid

Train ride is always fun. Segovia is a must with 3 major attractions: the Roman aqueduct, the cathedral and Alcazar.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

A MUST DO!!! One of the major highlights of the trip. The 8th wonderful of the world.

Quality of Experience
Guides, Drivers and Staff
Transport
The high speed train
Flamenco Show
Flamenco Show
Granada

If your in Granada you have to see this original local show. The performers were extremely passionate about their craft.

Quality of Experience
Private Transfer {{start_location}} to {{end_location}} via Caminito del Rey
Private Transfer {{start_location}} to {{end_location}} via Caminito del Rey
Spain

Again, a must do if your in this region. The hike brings diversity to your itinerary with its breathtaking views and natural settings.

Quality of Experience
Guides, Drivers and Staff
Transport
The actual S class Mercedes Benz used for transport; extremely comfortable!
Guided Visit of Seville
Guided Visit of Seville
Seville

The guide was truly passionate and insightful. Walking through the Jewish quarter was very cool. Again having someone provide you input to what your observing simply enhances the experience.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

Montserrat was very cool to see, but the wine tour was the highlight. You need to expand the time for the wine tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Mallorca

A fun way to introduce yourself to the island and get an opportunity to go swimming, relax, and drink.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Sep 12, 2022

Thank you Herbert for this lovely review. I hope you have had a chance to rest after your epic trip around Spain. :-). It was a pleasure to help you plan this trip for you and your daughter.

Family trip to Portugal
Portugal | Jul 1 - Jul 11, 2022

B
Brooke L.
Granby, CO | Reviewed on Jul 21, 2022
KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough! Read more

KimKim made planning our trip to Portugal fun, personal, and customizable. Our local specialist, Karin, was incredibly thoughtful and attentive a long the way - including through the planning process and logistics on the ground. We cannot sing her praises enough!

Hotel Review
Hotel da Baixa
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jul 22, 2022

Thank you very much Brooke for taking the time to do the review. I am pleased to hear your family was able to enjoy your trip despite the delay in leaving the US and missing part of your it. I hope to be able to help plan another trip in the future.

We did a 15 day tour of Spain:Madrid- The H...
Spain | May 14 - Jun 1, 2022

C
Catherine H.
Canada | Reviewed on Jun 24, 2022
We did a 15 day tour of Spain:
Madrid- The Hotel Regina was well located, had a pleasant room, and great staff. They were very friendly and helpful to new tourists.
May 16: Arantxa -tour of Prada and Madrid- Prada was rushed- it needs a tour by itself. The stroll and food part of the tour was very good, especially the stop for Vermouth and Tapas. Arantxa is very personable and down to earth. She was willing to answer any questions and was excited to see us when we ran into her a few days...
Read more

We did a 15 day tour of Spain:
Madrid- The Hotel Regina was well located, had a pleasant room, and great staff. They were very friendly and helpful to new tourists.
May 16: Arantxa -tour of Prada and Madrid- Prada was rushed- it needs a tour by itself. The stroll and food part of the tour was very good, especially the stop for Vermouth and Tapas. Arantxa is very personable and down to earth. She was willing to answer any questions and was excited to see us when we ran into her a few days later.
May 17: Beatrice- guided walking tour of Madrid- was very good, the pace was good and she was flexible to our needs and wants. She explained lots and answered questions well.
The evening of Flamenco was not as good as we hoped for; while enjoyable to some degree, it felt like an amateur production.
May 18: we had a free day to explore on our own and we enjoyed the break and some down time. It's a good idea to work some down time into the tour.
May 19: David, who drove us from Madrid to Segovia and then Salamanca, then to Burgos the next day, was very good, he showed us some good sights along the way and was very personable and answered questions well.
Elena in Segovia was also good and very thorough, she didn't hurry us and again answered questions well. The restaurant Meson de Candido was very good, and the view of the aqueduct was spectacular.
The NH Palacio de Castellanos was very good with good rooms, great location, and a nice restaurant on the patio.
May 20: Carmen's tour of Salamanca was mixed- parts of it were very good, such as the glimpses into the university grounds and cloisters, but she seemed distracted and spent a lot of time checking her phone.
The NH Palacio de Burgos was outstanding, with a large room, beautiful eating area next to an old cloister, comfortable lobby, and a great location.
May 21: Johan the young driver to Atapeurca was very sweet even with limited English. He did a great job.
Atapuerca was a highlight- it was fascinating and the archeologist who gave us the tour was really interesting.
The tour of Burgos with Rosalia was also fascinating- she showed us many highlight of the city's interesting history and was very engaging, asking us question and checking our knowledge.
May 22: The transfer to Bilbao was quiet and good.
The Hotel Sercotel Coliseo was good, with a good location and nice rooms.
Tour of Bilbao and Guggenheim with Ana was also good- she explained the museum well and her walking tour of the old city was interesting but not very comprehensive. It did feel rushed at the end. She did suggest a very good restaurant, though, which we really enjoyed. It was unfortunate that the tour was later in the day and we didn't get a chance to go back to Guggenheim on our own. It would have warranted a whole day just for that.
May 23: Diego won all our hearts- he was down to earth; he didn't know all the historical details, but he knew the local area and great places to take us. He took his time with us, let us explore at our own pace, and showed us all kinds of local spots. He joined us at meals and got to know us and let us get to know him and his perspectives on the local culture and history. His input was very valuable.
Patxi the sheep farmer (and his sheep dogs) were a highlight for us.
May 24: Diego took us to San Sebastian through the coastal route which was again spectacular.
The Hotel Zenit San Sebastian had great staff and a good restaurant, but was in a bad location for tourists on foot (especially an older lady) - it was a half hour brisk walk to the old town where our tours started, and also where the sights and good eating places are.
May 25: The e-bike tour was fun with a great guide, Pelayo. It's a great way to see different aspects of a good sized city.
The evening food tour with Imano was good, but felt abbreviated- we stopped for 4 Pintxos which were very good, but it felt like Imano was in a hurry and he didn't give a lot of detail about the history of the area and the food.
May 26: This was another good day with Diego exploring the local area- Pasai Donibane was a highlight, even in the rain. Diego picked out a good lunch of Pintxos for us in Hondarribia. We then went to the winery Hiruzta, which had lovely Txakolli wine.
May 27: The train from San Sebastian to Barcelona was lovely- the train was comfortable, had good coffee and tea, and the scenery was gorgeous. The transfer to the hotel was prompt and courteous.
The Hotel Ciutat de Barcelona was not good- it felt more like a North American college dorm room than a nice hotel- the rooms were small, there was no kettle, cups, or fridge, the safe was difficult to use and on the floor so hard to get to, the bathroom was outdated with a very slippery shower. The bed was uncomfortable and the mattress felt like it was covered in rubber. There were only sheets and no blankets on the bed. While we expect some street noise, the building itself was noisy and it felt like there was a youth party going on. Any one of these things would have been tolerable, but the accumulation of them was too much. In addition, there was no restaurant and the provided breakfast was not good- with little selection in food. By then we had decided to move and were glad we did.
The Hotel Icon BCN (Petit Palace) was very nice- the room was small but pleasant, with the expected amenities such as a kettle, tea, coffee, and cups. The staff (including Alicia the manager) were very pleasant and the lobby and restaurant were excellent with good food and drinks. The breakfast was very good with lots of variety and eggs cooked to order.
May 28: The Barcelona city tour with Gemma was interesting with some good insights into history of the area and we got see parts of the city we would never have found ourselves. However, it did feel rushed, especially around the churches downtown and when we got to La Sagrada Familia.
May 29: La Costa Brava was gorgeous where Shilo took us along a path on the shore which was lovely. He adapted his plans to accommodate Aunt Mary's abilities. The tour of Girona was also very enjoyable and Shilo shared some good insights with us.
May 30: Guy took us to Montserrat which was spectacular. He was both informative and very nicely easy-going, allowing us to tour the church on our own while he took Mary up the funicular. (My fear of heights prevented me from going). Then we went to Felix winery, which was another highlight for us. Christina, the owner (with Felix of course) was delightful, and explained the wine making process in wonderful detail. Their wine is very good! Guy also took us to one of their vineyards with its gorgeous old grape vines. We would highly recommend this winery for future tours.
This was really the end of our tour, although we stayed in Barcelona for three more days, which was a pleasant end to the holiday. One improvement i would suggest is a day with no tours in the middle of the trip, just to provide some rest. We were tired from learning so much by that time!
Thank you, Karin, it was a great trip.

Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jun 28, 2022

Dear Catherine and Mary-Jo, thank you very much for taking the time to make such a detailed review. I enjoyed reading it. I am pleased to hear that you had a great trip and was such a pleasure to work with you ladies. Just one little comment, some of the activities might have seemed rushed because you had a lot of activities packed into your itinerary so, in order for it to go smoothly, the guides had to be quite strict with times. :-). Again, thank you so much for this amazing review. Karin

An Extraordinary Trip to Portugal
Portugal | Apr 20 - May 1, 2022

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Brigette B.
Chicago, IL | Reviewed on May 17, 2022
First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans. The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely... Read more

First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans.

The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely knowledgeable about the various parts of Portugal that we visited and each one made our experience a true five-star delight: Porto (Sergio, Pedro), Douro Valley (Nelson), Aveiro (Marta), Coimbra (Marta), Tomar (Marta), Lisbon (Marta), Sintra (Nuno), Cascais (Nuno), Evora (Miguel), and other various locations in the Alentejo Region (Miguel, Joanna) and the Algarve (Pedro).

The hotel accommodations that Karin arranged were beyond expectation. The beauty and quaintness of Infante Sagres Hotel in Porto made us feel like we stepped back in history. Corpo Santo Hotel in Lisbon enveloped us in a part of history pampered by the staff and remarkable amenities. The M’ar de ar Aqueduto in Evora was classic and serene offering an exceptional gastronomy experience. The Tivoli Carvoeiro Algarve Resort was a beautiful, ocean paradise.

Special shout out to Marta for taking us to several quaint cafes off the beaten path that were special to her.

Karin was accessible throughout our trip. Her messages were timely and she assisted us with restaurant reservations on a number of occasions. She made us feel like VIPs. We are already talking about our next trip, and we will definitely want Karin to be our point person. We are also highly recommending kimkim, Espiritu Travel, and Karin to family, friends, and coworkers.

Obrigada!!!

Hotel Reviews
Infante Sagres
Porto

The beauty and quaintness of Infante Sagres made us feel like we stepped back in history. Excellent breakfast and very lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'ar de Ar Aqueduto
Évora

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'ar de Ar Aqueduto
Évora

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Embarking on our first full day in Portugal we met our lovely guide, Pedro, and immediately delved into Porto’s history through a walking tour. Pedro was warm and patient, adjusting the pace of our tour as necessary to help accommodate the elderly. He was extremely knowledgeable about Porto’s history, and he answered all of our questions along the way. Engaging in conversation was a breeze and very insightful. We truly felt Pedro went above and beyond. We highly recommend this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Porto Foodie Experience
Porto Foodie Experience
Porto

Shortly after arriving to Portugal, we met with Sergio for a walking culinary experience. Sergio was very personable and knowledgeable about Portuguese cuisine (cod, sardines, traditional dishes, and pastries) and wine. Sergio guided us through the city center experiencing great dishes, cafes, and restaurants along the way, then he led us off the beaten path to experience more local treasures. This tour was an excellent way to begin our Porto experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our excursion to Sintra and Cascais with our amazing guide, Nuno, was pretty magical. The Quinta da Regaleira that we visited in Sintra was like something out of a fanciful novel. Every bit of it was picturesque and at the risk of sounding corny, exploring the grounds was full of wonder. Nuno then took us to Restaurante da Adraga, the best beach-side, seafood restaurant we’ve ever been to. The food, wine, dessert, and service were top notch. After lunch, Nuno made sure we had an opportunity to visit and enjoy the shops and sights of Cascais. To top off our experience, this particular day was Freedom Day. Sharing in that moment with Nuno was a heart-warming experience. We feel blessed to have such wonderful and vivid memories of this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer  {{start_location}} to {{end_location}}, via Tomar & Knights Templar
Private Transfer {{start_location}} to {{end_location}}, via Tomar & Knights Templar
Portugal

If you have a curiosity or enthusiasm for the Middle Ages, Tomar is a place that transports you to the period of the Knights Templar. Here, in Tomar, we visited the Castle of the Knights Templar. This site is an architectural marvel, and we were graciously allowed time to really take in the expanse of the castle and its grounds. Moments were powerful, serene, and haunting. A must-see for any history buff!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Aveiro with Tuk-Tuk & Boat Tour
Guided Visit of Aveiro with Tuk-Tuk & Boat Tour
Portugal

The day in Aveiro and Costa Nova with Marta was a treat! Marta is an incredibly knowledgeable guide with a well-rounded repertoire of places to visit and things to try. First, we spent the morning and early afternoon touring Aveiro, learning about the city’s large array of Art Nouveau buildings as well as its history as a once, major exporter of sea salts. We viewed the active salt flats via tuk-tuk and visited local shops by foot to collect a variety of local salts, canned fish, and egg yolk treats. Perfect for culinary aficionados or home cooks! We also enjoyed a boat tour on the canals of Aveiro where we learned that many of the guides are indeed local fishermen. It was a charming city. After Aveiro, Marta took us to dine in another town called Costa Nova. Here we enjoyed a fresh and delicious seafood lunch at Canastra do Fidalgo. Conversation with Marta was intriguing. We felt like we understood Portugal and way-of-life in the country much more holistically through her insights.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Lisbon

Now into the wild: the safari cork tour was a quiet diversion from our city excursions, as we made our journey south to the Alentejo Region. Our safari’s guide, Joanna, was both personable and quite knowledgeable about the lands that produced cork and wine. Always interested in understanding origination, production, and distribution, our visit to a cork factory after our safari tour was appreciated. One of us is now happily awaiting a unique piece of cork furniture directly from Cortiçarte. Our primary guide in Alentejo/Evora was Miguel. Miguel was outstanding! He truly went above and beyond to maximize our experiences in the region with care, consideration, and kindness. Amongst the most enjoyable of the experiences that we shared in the Alentejo was our visit to the small olive orchard, the Monte da Oliveira Velha estate, where Amor é Cego is produced. There, our hosts João and family warmly greeted us and shared the history of the estate before welcoming us to their table for an olive oil tasting and lunch. This experience was truly special.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer Hotel to Hotel
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon
Get to Know Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Fado Dinner Experience
Fado Dinner Experience
Lisbon
Quality of Experience
Food
Private Transfer Évora to Lisbon Airport
Évora
Quality of Experience
Guides, Drivers and Staff
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

There was no better way to end an amazing trip to Portugal than with an Algarve sunset experience guided by Pedro! Pedro was very personable, courteous, and possessed a wealth of knowledge of the Algarve. En route to St. Vincent Cape of Sagres via a 4WD jeep, Pedro took us to see some of the most picturesque views of beaches and breathtaking landscapes, particularly Cordoama Viewpoint! Pedro planned our experience perfectly giving us plenty of time to take in these views along the way. Our trip concluded at St. Vincent Cape of Sagres where we witnessed the most captivating sunset while enjoying great wine and bread with chorizo.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our day started with meeting our incredible tour guide, Nelson, who guided us on our day excursion to Douro Valley. He filled us with the history of Douro Valley; Portuguese history and culture; and, insight on the vineyards' planting, harvesting, and production. One of the highlights of our tour was our lunch at Toca da Raposa, a quaint, family-owned restaurant that featured an excellent menu and wine selection. The wine tasting at Quinta da Pacheca was a charming experience, which we thoroughly enjoyed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on May 18, 2022

Brigette & family, this review leaves me almost leaves me without words. It truly was a pleasure working with you and your family to create this fantastic trip Thank you so much for taking this much time to give reviews not only for the overall trip but all the services we don't often get this complete review. I will be forwarding this message to all the guides you had during your trip. I hope to help you great another amazing trip in the future. Warmest and sincerest regards, Karin :-)

I really appreciated the service that went in...
Portugal | Apr 16 - Apr 25, 2022

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Karen S.
San Leandro, CA | Reviewed on May 06, 2022
I really appreciated the service that went into planning our trip. We stayed in Estoi at Palacio de Estoi. I appreciated staying out of the way of the more touristed areas. The food was good, the room and view was lovely, the pool was very nice. Taking a car to where we wanted to go worked out really well. We had a really nice boat trip out of Rio Formosa with a guide Joao from Fantastikspirit out of Olhao. Loved the hotel Almalusa hotel in Lisbon. The breakfast at the Almalusa was really... Read more

I really appreciated the service that went into planning our trip. We stayed in Estoi at Palacio de Estoi. I appreciated staying out of the way of the more touristed areas. The food was good, the room and view was lovely, the pool was very nice. Taking a car to where we wanted to go worked out really well. We had a really nice boat trip out of Rio Formosa with a guide Joao from Fantastikspirit out of Olhao. Loved the hotel Almalusa hotel in Lisbon. The breakfast at the Almalusa was really nice and the location perfect. We rented electric bikes and rode to Belem to see the monuments and monastery which was great. We also saw a a great exhibit at the Museum Colecao de Berardo- Berardo's personal collection. We did have to call a couple of times for some minor hiccoughs and the team handled it. We are vegetarians and it was easy to find good food in Lisbon.

Hotel Review
Pousada Palacio De Estoi—Monument Hotel & SLH
Faro

The palace is away from the most touristed areas but nestled in the hills of the Algarve with lovely grounds and view. It was really nice to stay away from a crowded area. It felt special. The restaurant was good. The pool has a lovely open view. The location was good and we drove to all the spots we wanted to see- old town Faro, Lagos, Sagres and Cabo Sao Vicente, Rio Formosa. We even drove to Sevilla Spain - 1.5 hour away to spend the day.

Tips for future travelers

You need to book your dinner meals as the restaurant has limited seatings.

Authenticity & Character
What's not to like about a restored Roman villa?
Location
On a hillside with amazing grounds and views.
Staff
Cleanliness & Comfort
the room was large
Activity Review
Nature Excursion in Ria Formosa
Nature Excursion in Ria Formosa
Portugal

Beautiful ride. We didn't see a lot of birds but the excursion was beautiful.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on May 06, 2022

Karen, Thank you very much for taking the time to do a review. I am pleased to hear that your family. had a lovely vacation in Portugal. It was my pleasure to help you plan this trip. Karin :-)

Great trip organized well
Spain | Dec 24 - Jan 1, 2022

R
Ravi R.
Redwood City, CA | Reviewed on Jan 19, 2022

Due to Covid, this trip was booked last minute due to several iterations. Karin made it possible and was even available during the trip in spite of a personal situation. She is the best to work with.

Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jan 21, 2022

Ravi, thank you so much for this review. I am so pleased that you were finally able to make the trip despite having reservations about traveling because of the Covid situation in addition to having flight cancelations. I look forward to helping you plan another trip. :-)

Karin planned our trip across Northern Spain ...
Spain | Aug 31 - Sep 8, 2021

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Catherine G.
Wentzville, MO | Reviewed on Oct 06, 2021
Karin planned our trip across Northern Spain that we had wanted to do for many years. Although we had some specific places that we wanted to see, Karin was able to recommend several places that we would never have found, and that absolutely delighted us. She hired guides that were knowledgable, friendly and flexible, and twice when an emergency came up for them, another was substituted at the last minute, which was also great! We could never have done that. I recommend Karin, and Espiritu... Read more

Karin planned our trip across Northern Spain that we had wanted to do for many years. Although we had some specific places that we wanted to see, Karin was able to recommend several places that we would never have found, and that absolutely delighted us. She hired guides that were knowledgable, friendly and flexible, and twice when an emergency came up for them, another was substituted at the last minute, which was also great! We could never have done that. I recommend Karin, and Espiritu travel with Kimkim

Hotel Review
San Francisco Hotel Monumento
Santiago de Compostela

Housed in a former Franciscan Monestary, this hotel is very comfortable, but not luxurious. It has a wonderful atmosphere, and is located a block from the Cathedral and other attractions. I would stay there again gladly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Oct 08, 2021

Catherine, thank you for taking the time to do the review. I am pleased to read that you had such a lovely long await trip to northern Spain and that you were able to see some hidden gems.