Kimkim Trip Reviews for Portugal

Excellent location with easy walk to the historic city centre of Cascais. The room was large and we had a large, private balcony overlooking the pool and ocean.

Great boutique hotel right in the city centre. Great room and breakfasts.

Great hotel in Porto city centre. The rooms were small but well equipped.

Centrally located in the old city centre but due to road closures, it was difficult to get around by car. The beds were incredible hard and the pillows non-existant. The restaurant, bar and breakfasts were excellent. The pool and outdoor garden were excellent and nice quiet respite from the business of Evora.

Having a beautiful sea view room with a balcony was wonderful. The room was large and the beds comfortable. The pool and surrounding decks were amazing. Great poolside bar. Easy access to the ocean beach as well. Only complaint would be the dinner buffet. The food was mostly lukewarm and over cooked. We ate at the two other restaurants and this was much better than the buffet.

Our driver Carlos definitely made this trip amazing. Pena Palace was beautiful and well worth it, but there are a lot of tourists making the viewing of the palace slow. The grounds are amazing. Our driver suggested we go to the National Palace in the centre of Sintra as it was much more interesting and not as busy. I am glad he suggested it as it was truly excellent. Carlos went out of his way and bought us some local treats of Sintra for the ride.

Our guide, Bernado was very knowledgeable about the different architecture and the history of historic Porto. Only issue was that he was very soft spoken and sometimes it was difficult to hear him, especially when in the old train station where there were many other large tours taking place

The entire day was very good with a boat tour and a winery visit included. However, our driver was late picking us up, said he was feeling under the weather. Later he mentioned that he was a wedding the night before and had little sleep. His driving was erratic and he again was late picking us up at the end of the day. First he blamed a car event taking place in the town and then later said he had been sleeping while we were on the winery tour.

Great boat pilot and his guide. They both were very knowledgeable and engaging. What could beat cruising the river on a beautiful day, sipping on some sparkling wine?

Beautiful winery and a very delicious 3 course meal with wine pairings. The staff were excellent and the views outstanding. After lunch we had a winery tour with 4 tastings of various wines.

Our guide, Ana was amazing. We learned so much about the history of Lisbon and Porto.

Two hours in a Tuk Tuk to Belem was painful. Most of the trip is rushing thru traffic to get to Belem and then a quick tour around. Our guide was fine and we were able to stop and get the original Pasties de Nata.

Enjoyable night out. The food was good and the fado singers were very talented.

Our boat pilot Marta and her guide were excellent. It was pretty rough but we never where worried because of Marta's skills. Because of the rough water, there was one cave she didn't go into but we appreciated her safety-minded attidtude. The rock faces and scenery were amazing and a must see in the Algarve.

Interesting tour of Sandeman's winery. We learned a lot about Port and had excellent tastings after.

Excelente localización, muy buen servicio, limpio y cómodo.

Muy simpático guía, muy agradable actividad, todo buen

Excelente Excelente bien documentada guía!!!!! Nos encantó!!!

The Cascade Wellness was good, but it didn't quite live up to the five-star rating in our minds, especially after staying at the Monumental Palace. The resort itself was beautiful, but some aspects, like the service and amenities, could be improved. We had some nice staff and some staff that didn't really care about what we were talking about. Also, they had just started adding a tip into your bill at the restaurant / bar but didn't tell you about it. So, if you didn't notice it then and you tipped them, they got double tips. It just would have been nice if they pointed it out.

All of the employees at this hotel go out of their way to make sure that your stay is wonderful. Would highly recommend it and it is very centrally located in Porto.

Beautiful hotel - wish we could have stayed longer.

Great location, the breakfast was really good, staff very friendly.

The Fado experience was something I think everyone should do when they visit Lisbon. The meal that we were served wasn't that good at all. Probably the worse meal that we had in the 12 days we were there.

The palace was good to see, and we are glad that we went. Our driver, Petro, was very informative and the place he took us to for lunch was beautiful.

I wouldn't do this wine tour. Sandeman didn't give us very good Port wine to try and I have to tell you that all of us didn't want to have it ever again. We kept an open mind and the next winery we went to was so much better.

Our driver, Ricardo, was great. It is kind of a long day in the car, but the scenery was beautiful, and we learned a lot along the way. The boat tour along the Douro River was fun, and we really enjoyed the wine tour and lunch at Quinta da Pacheca.

Seeing the caves from the water was amazing. Glad we got to do it. They cancelled our original booking due to weather but we got to squeeze it in before leaving Lagos.

Quinta da Pacheca was well worth it. Fabio was a great tour guide, and we got to see a group stopping the grapes. Their wine is amazing, and I think everyone should do this tour as the lunch that we had was incredible.

Excelente experiencia, bellísimo lugar, recibimos muchísimo!!!

Great pool area and staff members did a great job. Wish we would have stayed there anther day longer.

Rush hour traffic on the freeway. Pick up was at 0730, Not sure if there was a better way to get to Airport. Luggage did not get on our connecting flight to London on time.

Absolutely excellent experience

Excellent service, great food choices, 5 star service with wine pairings.

Fun boat ride to see beautiful Duro River.

Fun boat tour, saw amazing cave and cliff formations, along with waterfalls.

Our room had a terrible musty smell and no resolution was offered-not a new room, air purifier, dehumidifier or moisture absorbing beads. Some staff were lovely-especially Leo, while others were not very hospitable. Front desk staff should be bilingual and more forthcoming with information re the island-such as there are no taxis after 9.

Ivo was wonderful! He customized the day so we had a slice of Terceira to sample. Joe Ferreira generously shared his vineyard and home with us. Lunch, including Alcatra, was great!

Luxury on the coast of the Algarve. An amazing view of the coast from a beautiful sailboat with many creature comforts. The staff were knowledgeable and added so much to the day.

Anga was lovely and so knowledgeable. She helped us appreciate the history of the island and shared personal stories that made it real.

Location!

Thank you, Nadia!

Thank you, Bernardo!

The location was perfect - very walkable to everything. The room was lovely - having a balcony to sit out and enjoy the marina was my favorite part. The only thing I wasn't impressed by was the breakfast. It was pretty basic and the same thing every day. So if breakfast is important to you, I would simply plan to go to a local cafe.

The location was the best part of this hotel. The front desk staff was lovely but the staff running breakfast were not terribly friendly or helpful. There was one exception - a gentleman who I only saw once. Every other morning seemed to be the same women. The only other downside was the rooms had one-ply toilet paper. At a hotel of this quality I would expect better.

This was my least favorite hotel. It feels like it's trying too hard to be cool. The location is nice and central and the staff was cordial. But the room was extremely small, there was not near enough storage and the pillows were awful. Having everything electronic removed a lot of the character.

This tour also felt like something I could have booked myself. The guide was fun and the places we went lovely, it just didn't feel special.

This might have been my favorite experience of all. We got a late start due to traffic and the forest fires impacted one of the places I was to visit but Paulo most definitely made up for any snafu with his warmth and above-and-beyond generosity with his time. I even got to visit the family restaurant and meet his wonderful wife. If I'm able to go back I know I'll have friends to meet up with for a Pastel de Nata and cappuccino.

I was unable to do this one due to the driver getting in an accident. They would have rescheduled but it was my last night in Lagos so we weren't able to do that. I got a refund instead.

The caves themselves were beautiful but I was hoping for something a little smaller. This tour felt like something I could have booked myself through Viator. The caves were also very touristy - we were never in one alone.

This was one of my least favorite tours. The driver was late and I was unable to reach him to find out if I was in the wrong place or where he was. He was lovely and knowledgeable but it didn't start out good. I also felt very rushed in the village. I wish there'd been more time to explore. The winery was beautiful but a few slices of cheese and meat doesn't equal tapas.

This was a lot of fun. My driver was very sweet and made the best of modifying his original plan due to a marathon that kept us from exploring along the river. I feel his company should have done a better job preparing him for that - a marathon is scheduled months in advance and he was totally unaware. He felt bad he couldn't provide the experience he wanted and was very apologetic. I didn't feel jipped though - he showed me lots of fun nooks and crannies of Porto.

My driver was wonderful. He went out of his way to tailor my experience and ensure I experienced Port the right way. The lunch we had with Rafael was very cool. I tried a lot of foods I never would have on my own and Rafael is an absolute jewel. The river cruise was wonderful but this is another experience I could have bought on my own via viator. I would have preferred something smaller. My driver, Rafael and the gorgeous scenery made up for it.

Julia was lovely and clearly loves her city. This was obvious in the time she took explaining the history. She showed me areas I certainly wouldn't have found on my own.

A perfect way to end my trip! Sofia and Carlos were just wonderful. It is clear they don't host these dinners to make money - they truly want to meet people and make them feel welcome in their country. There were issues with both my booking and the booking of the couples I ate with but Sofia and Carlos went out of their way to make sure we all still had a wonderful time. I will go out of my way to reach out to Sofia and Carlos if I make my way back to Lisbon. They could not have been lovelier.

Very limited parking and literally NO parking within the walls so you had to go a LONG way with luggage on cobblestone.

The voucher provided little details regarding meeting place. When I called the tour providers number on our voucher, I was told we did not have a tour that day. Very frustrating. Then Kim Kim offered us a half day tour to Sintra, which we took. We still had to pay the full day tour price and did NOT get to go to Pena Palace. The tour itself sucked. Didn't care for the guide. All we saw was Sintra palace and then we had 20 minutes to 'explore' before we had to get back on the bus. At Cascais, we had 40 minutes to explore. We were extremely disappointed and wish we had NEVER agreed to accept this tour.

We loved this activity

This was one of the highlights of our trip! And since it as our first event, I was very excited to experience the remainder of our events.

We enjoyed the horseback ride very much but had no idea it was going to take almost 2 hours to get there and back.

Loved our guide. Very enthusiastic and provided just the right amount of history and humor to hold our interest throughout the tour.

We had to cancel this tour because the Kayaking tour was rescheduled for the same day. My husband was not able to kayak and dive on the same day due to rotator cuff injuries. Kim Kim would not reimburse us.

Great location and very friendly staff.

Great location in Fatima.

Great location by the University.

One of the best hotels we have stayed at in our travels around the world!

Very centrally located.

Our KimKim guide João selected a wonderful lunch spot. He made the trip very informative and fun!

Food was so so . Music was wonderful in a very small setting. About 30 seats.

João found a wonderful spot on the waterfront. Little Venice of Portugal!

The apartments were well situated in the center city everything was in walking distance.The only thing was that we traveled with family and had two bedroom apartment. The wood floor was very squeaky and every time we used the bathroom that was also a bit small, made a squeaky sound that might have disturbed some one sleeping in the other bedroom.

Very good hotel. Although the first night the room that was given to us was not Convenient for us 2 couples. One of the rooms was a laughed with no storage and the bathroom was downstairs however, they changed the room the next day, which was nice.

Very nice experience, absolute delight this hotel Perfect ending to our vacation.

Great location and great staff. Rooms were efficient and exactly what we were looking for.

Excellent location is Cascais. Wonderful and helpful staff with very nice and clean accommodations.

This is visually the most beautiful place we stayed. Our room was small but we were only there one night and really didn’t have time to enjoy any of the grounds. The decorations inside the building are fabulous and the story associated with it is so interesting. Quite lovely and the staff are lovely also.

Decor fabulous and staff very nice and accommodating

Our stay at Chalet Saudade in Sintra had its ups and downs. We were put in the basement, which had an overwhelming smell of mold and was quite damp. I complained to the landlady, but her solution to keep the doors open wasn't practical since we were out during the day. However, the receptionist was exceptionally kind and helpful, and our room setup with a living room and big bedroom was nice. The location was good for walking into town.

This wasn’t really a big deal and I could have skipped it without missing anything

On the day we arrived in Porto, I was pretty exhausted and hungry. Our guide was really nice and took me to a market where I found something delicious to eat, a breaded dome with chicken inside. Unfortunately, I didn't have much energy for the walking tour itself.

I absolutely loved visiting the Military and Religious Base of the Knights Templar in Tomar. I'm a big history buff, and this place was a highlight for me. The guide even found a book on the Knights Templar for me that I took home to my grandson. Reading it opened up a whole new world for me to explore.

Sintra was wonderful and I particularly liked our guide for his temperament and humor. I would definitely recommend it to anyone!