Hampton Inn & Suites San Jose Airport, San José

Kimkim team favorite · 4.3 (29 reviews) · Standard
Convenient and comfortable airport hotel with a shuttle service, an outdoor pool, and an on-site restaurant

Overview

Renovated in 2018, the Hampton Inn & Suites is a standard airport hotel with several amenities to keep guests comfortable and entertained. The 152-room hotel is located less than one mile from Juan Santamaria International Airport and near the Pan American Highway. If you'd like to explore downtown San José but don't have a car, you'll find the Bulevar Aeropuerto train station just across the street. Highlights include a complimentary breakfast and on-site restaurant open for dinner, free parking, a 24/7 airport shuttle, a 24/7 fitness center, and an outdoor pool.

Kimkim's Take

Brittany
Brittany McNamara kimkim staff
Based on kimkim staff visit, March 2022 (Learn more)
Pros
  • The hotel is conveniently located near the airport, the main highway, the train station, and car rental agencies. 
  • The 24/7 airport shuttle runs frequently. 
  • You get a complimentary breakfast, and there's also an on-site restaurant open for dinner.
  • The rooms are new and modern, and they were renovated in 2018.
  • The fitness center and outdoor pool are nice perks to work off any jet lag.
Cons
  • The dinner menu is quite limited.
  • The flawed shower design can lead to water on the bathroom floor.
  • The airport is nearby, so travelers may hear plane-related noise.

Authenticity

The Hampton Inn & Suites at San José Airport is a fairly standard hotel, but the property does a decent job interweaving Costa Rican flora and fauna into its decor. For example, the lobby and breakfast area are bright, muted, and spacious, so you can't help but notice the vibrant pops of color in the artwork depicting tropical plants and wildlife. The outdoor pool area also does a good job of bringing the jungle to you with tall palm trees and tropical plants.

Location

The location is the property's draw, as it's less than one mile from the airport, across the street from the train station that takes you into downtown San ​​José, and a short drive to the Pan American Highway. The hotel's 24/7 airport shuttle is frequent, making it an excellent option for an overnight before or after a flight. If you want to rent a car, you'll find plenty of car rental agencies within a few blocks from the hotel.

Rooms & Bathrooms

Rooms are standard with basic amenities but vary from old to new wings (the old wings underwent renovation in 2018). You'll find coffee and bottled water in the rooms, plus free WiFi, though you'll need a Hilton Honors membership to use it (free to sign up). Connecting rooms, suites with sofas and desks, and accessible rooms are all available.

Wildlife

This hotel is urban, so guests shouldn't expect to see much wildlife, though parrots flock to the trees surrounding the pool in the evenings.

Amenities

There's a large outdoor pool in the hotel's courtyard, and a small fitness center is open 24 hours per day. A self-serve laundry is available (tokens can be purchased at reception). Most public areas of the hotel are accessible, and there's an elevator to reach the upper floors. Certain rooms are designated as wheelchair-friendly. The hotel offers a free shuttle to or from the airport, 24 hours a day, and it departs regularly.

Family-Friendliness

The restaurant has a kids' menu. Kids up to 18 can stay for free if they use existing beds in a parent or guardian's room. Extra beds can be provided for free. The larger standard rooms and suites are best suited to families, as they sleep more people, and some have kitchen areas. The hotel is stroller-accessible and it's a convenient place for families to stay while arriving in or departing from Costa Rica. 

Other Highlights

The hotel's diner-style restaurant serves breakfast and dinner. Breakfast is included in the room rate and served as a buffet. The dinner menu features more international dishes than Costa Rican options. A full bar opens in the same space in the evenings.

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +506 24360000
Hotel address icon Highway 1 Airport Boulevard
Free wifi
Free parking
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Proximity to Airport

The hotel's close proximity to the airport is repeatedly praised, making it a convenient option for early flights or layovers. (10 mentions)

myranda
“Very convenient and close to the airport”  — myranda w.
T
“Good location, close to airport, easy shuttle to airport.”  — Traci S.
J
“Great location for our early flight out the next morning.”  — Jackson T.
Clean and Comfortable Rooms

Guests generally found the rooms to be clean and comfortable. However, there were a few instances where rooms were not ready upon check-in, requiring multiple changes. (9 mentions)

Larry
“Very comfortable, clean.”  — Larry R.
T
“Clean and comfortable rooms.”  — Traci S.
P
“Spacious, clean with comfortable beds.”  — Protima W.
Convenient Airport Shuttle

The airport shuttle service is frequently mentioned as being reliable and convenient, running every 15 minutes and easy to locate from the terminal. (8 mentions)

Alicia
“The airport shuttle was so helpful to have and worked out so well for us!”  — Alicia O.
Susan
“The shuttle to and from the airport were very dependable - every 15 minutes!”  — Susan D.
P
“Free shuttle service to and from the airport”  — Protima W.
Excellent Staff

Multiple reviews highlight the exceptional service provided by the staff. They were described as helpful, accommodating, and friendly, even resolving booking issues and going the extra mile for special occasions. (6 mentions)

B
“the Hotel staff was helpful in arranging a room”  — Brigitte D.
G
“The staff was nice and accommodating”  — Gadiel E.
A
“The staff were very friendly and welcoming”  — Abby S.

Traveler Reviews

29 total ratings, 25 with reviews
4.3
Feature ratings
Authenticity & Character
3.7
Location
4.7
Staff
4.8
Cleanliness & Comfort
4.6
W
William Q.
Brookhaven, GA | Reviewed on Aug 15, 2024

A good overnighter.

Stayed in August 2024
A
Anthony S.
the Netherlands | Reviewed on Jul 25, 2024
This is a modern hotel which is very convenient to the airport. The shuttle runs regularly. If you have a room which faces the railway line expect some noise, but there are few trains and it finishes early enough. A good restaurant with Costa Rican food a short walk away is "Rosti". Read more

This is a modern hotel which is very convenient to the airport. The shuttle runs regularly. If you have a room which faces the railway line expect some noise, but there are few trains and it finishes early enough. A good restaurant with Costa Rican food a short walk away is "Rosti".

Authenticity & Character
For this type of hotel I don't expect authenticity and character.
Location
Good location if you want to be close to the airport. You can also take the train to/from the city although it doesn't run often.
Staff
Cleanliness & Comfort
Stayed in April 2024
Larry
Larry R.
Newark, NJ | Reviewed on Apr 30, 2024
Very comfortable, clean. Excellent staff. Easy in and out. Read more

Very comfortable, clean. Excellent staff. Easy in and out.

Authenticity & Character
Location
Near the airport. A little tricky to find on googlemaps.
Staff
Very helpful and friendly
Cleanliness & Comfort
Stayed in April 2024
B
Brigitte D.
Kanab, UT | Reviewed on Apr 01, 2024
Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!).
But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.
Read more

Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!).
But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2024
M
Mark H.
Dallas, TX | Reviewed on Mar 18, 2024
short nights stay for an early flight. clean, comfortable, not much for food options in the area unless you are a fan of Denny's Read more

short nights stay for an early flight. clean, comfortable, not much for food options in the area unless you are a fan of Denny's

Authenticity & Character
It's standard
Location
close to airport for early flights
Staff
Cleanliness & Comfort
Stayed in March 2024
G
Gadiel E.
Los Angeles, CA | Reviewed on Feb 09, 2024
They had to change our room twice because they weren’t clean and ready when we checked in. The staff was nice and accommodating but a little frustrating flying in late at night and tired. Read more

They had to change our room twice because they weren’t clean and ready when we checked in. The staff was nice and accommodating but a little frustrating flying in late at night and tired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in January 2024
Kim
Kim C.
Dallas, TX | Reviewed on Jan 13, 2024
Expensive and crowded. Read more

Expensive and crowded.

Authenticity & Character
Location
An easy shuttle ride to the airport.
Staff
Very welcoming at the reception desk.
Cleanliness & Comfort
Stayed in January 2024
Alicia
Alicia O.
Seattle, WA | Reviewed on Oct 15, 2023
We have never seen a hotel room decorated so amazingly for our anniversary! There was a hand written note, balloons, heart shaped confetti, towels folded into swans and wine! They really went over the top to make our anniversary special! The airport shuttle was so helpful to have and worked out so well for us! I would highly recommend this hotel! Read more

We have never seen a hotel room decorated so amazingly for our anniversary! There was a hand written note, balloons, heart shaped confetti, towels folded into swans and wine! They really went over the top to make our anniversary special! The airport shuttle was so helpful to have and worked out so well for us! I would highly recommend this hotel!

Authenticity & Character
They went above and beyond to decorate our room for us!
Location
It is so close to the airport and the shuttle makes it so easy to get back and forth!
Staff
They were so genuinely sweet and helpful!
Cleanliness & Comfort
Stayed in October 2023
S
Siang O.
New Braunfels, TX | Reviewed on Aug 13, 2023
We just stay here 1 night before our flight back home. Very standard Hampton in , clean, good breakfast and close to airport. Read more

We just stay here 1 night before our flight back home. Very standard Hampton in , clean, good breakfast and close to airport.

Authenticity & Character
Very standard Hampton in
Location
Staff
Cleanliness & Comfort
Stayed in August 2023
R
Rob P.
Springfield, OR | Reviewed on Jul 12, 2023
Excellent service, food and location Read more

Excellent service, food and location

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Stayed in July 2023

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +506 24360000
Hotel address icon Highway 1 Airport Boulevard
Free wifi
Free parking