Hampton by Hilton San José Airport, San José

Kimkim team favorite · 4.2 (35 reviews) · Mid-Range
Convenient and comfortable airport hotel with a shuttle service, an outdoor pool, and an on-site restaurant

Overview

The Hampton by Hilton San José Airport is a convenient and comfortable hotel just a mile from Juan Santamaría International Airport, making it an ideal spot for a restful night before catching an early flight. Travelers won't find much character or charm here for a longer stay, but staff is helpful, rooms are clean and modern, and handy amenities include a complimentary airport shuttle, a fitness center, an outdoor pool, and a restaurant serving breakfast and dinner.

Kimkim's Take

Brittany
Brittany McNamara kimkim staff
Based on kimkim staff visit, March 2022 (Learn more)
Pros
  • The hotel is conveniently located near the airport, the main highway, the train station, and car rental agencies. 
  • The 24/7 airport shuttle runs frequently. 
  • You get a complimentary breakfast, and there's also an on-site restaurant open for dinner.
  • The bright, modern rooms were renovated in 2018.
  • The fitness center and outdoor pool are nice perks to work off any jet lag.
Cons
  • The airport is nearby, so you may hear plane-related noise.
  • The attached restaurant's menu is limited—for authentic Costa Rican cuisine, you'll want to venture farther afield. 
  • The flawed shower design can lead to water on the bathroom floor.

Authenticity

The Hampton by Hilton San José Airport is a fairly standard chain hotel, but the property does a decent job interweaving Costa Rican flora and fauna into its decor. The lobby and breakfast area are bright and spacious, so you can't help but notice the vibrant pops of color in the artwork depicting tropical plants and wildlife. The outdoor pool area also brings a taste of the jungle to you with tall palm trees and tropical plants.

Location

The location is the property's draw, as it's less than 1 mile (1.6 km) from the airport, across the street from the train station that takes you into downtown San ​​José in 45 minutes, and a short drive to the Pan American Highway. The hotel's 24/7 airport shuttle is frequent, making it an excellent option for an overnight before or after a flight. If you want to rent a car, you'll find plenty of car rental agencies within a few blocks from the hotel.

Rooms & Bathrooms

Rooms are standard with basic amenities but vary from old to new wings (the old wings underwent renovation in 2018). You'll find coffee and bottled water in the rooms, plus free WiFi, though you'll need a Hilton Honors membership to use it (free to sign up). The bathrooms are simple but spacious. Connecting rooms, suites with sofas, kitchenettes, and desks, and accessible rooms are all available.

Amenities

There's a large outdoor pool in the hotel's courtyard, and a small fitness center is open 24 hours per day. Self-serve laundry is available (tokens can be purchased at reception). Most public areas of the hotel are accessible, and there's an elevator to reach the upper floors. Certain rooms are designated as wheelchair-friendly. The hotel offers a free shuttle to or from the airport, 24 hours a day, and it departs regularly.

Family-Friendliness

Kids up to 18 can stay for free if they use existing beds in a parent or guardian's room, and extra beds can be provided. The larger standard rooms and suites are best suited to families, as they sleep more people, and some have kitchenette areas. The hotel is stroller-accessible and it's a convenient place for families to stay while arriving in or departing from Costa Rica. 

Wildlife

This hotel is urban, so guests shouldn't expect to see much wildlife, though parrots flock to the trees surrounding the pool in the evenings.

Other Highlights

Breakfast is included in the room rate and served as a buffet. The hotel's diner-style restaurant serves breakfast and dinner, though the menu features more international dishes than Costa Rican options. A full bar opens in the same space in the evenings.

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +506 24360000
Hotel address icon Highway 1 Airport Boulevard
Free wifi
Free parking
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Proximity to Airport

The hotel's close proximity to the airport is repeatedly praised, making it a convenient option for early flights or layovers. (10 mentions)

myranda
“Very convenient and close to the airport”  — myranda w.
T
“Good location, close to airport, easy shuttle to airport.”  — Traci S.
J
“Great location for our early flight out the next morning.”  — Jackson T.
Clean and Comfortable Rooms

Guests generally found the rooms to be clean and comfortable. However, there were a few instances where rooms were not ready upon check-in, requiring multiple changes. (9 mentions)

Larry
“Very comfortable, clean.”  — Larry R.
T
“Clean and comfortable rooms.”  — Traci S.
P
“Spacious, clean with comfortable beds.”  — Protima W.
Convenient Airport Shuttle

The airport shuttle service is frequently mentioned as being reliable and convenient, running every 15 minutes and easy to locate from the terminal. (8 mentions)

Alicia
“The airport shuttle was so helpful to have and worked out so well for us!”  — Alicia O.
Susan
“The shuttle to and from the airport were very dependable - every 15 minutes!”  — Susan D.
P
“Free shuttle service to and from the airport”  — Protima W.
Excellent Staff

Multiple reviews highlight the exceptional service provided by the staff. They were described as helpful, accommodating, and friendly, even resolving booking issues and going the extra mile for special occasions. (6 mentions)

B
“the Hotel staff was helpful in arranging a room”  — Brigitte D.
G
“The staff was nice and accommodating”  — Gadiel E.
A
“The staff were very friendly and welcoming”  — Abby S.

Traveler Reviews

35 total ratings, 29 with reviews
4.2
Feature ratings
Authenticity & Character
3.5
Location
4.7
Staff
4.7
Cleanliness & Comfort
4.5
Ceinwen
Ceinwen P.
Seattle, WA | Reviewed on Mar 11, 2025
Excellent option to be nearby the airport. The 24/7 shuttle was super convenient as was the option to pick up and drop off the car rental. Read more

Excellent option to be nearby the airport. The 24/7 shuttle was super convenient as was the option to pick up and drop off the car rental.

Authenticity & Character
Pretty standard hotel
Location
Good for early/late airport transfers
Staff
Cleanliness & Comfort
Useful to have snack/fast grocery in hotel and outlets near bed
Stayed in March 2025
Peter
Peter C.
Canada | Reviewed on Mar 08, 2025
This is a chain hotel, and it lives up to expectations. It is comfortable and conveniently located near the airport and car rental offices. The staff were very helpful and the evening meal a pleasant surprise. A bag breakfast is also available. The main advantage of the hotel is proximity to the airport and a regular shuttle service. This is especially convenient when one has an early morning outbound flight. Read more

This is a chain hotel, and it lives up to expectations. It is comfortable and conveniently located near the airport and car rental offices. The staff were very helpful and the evening meal a pleasant surprise. A bag breakfast is also available. The main advantage of the hotel is proximity to the airport and a regular shuttle service. This is especially convenient when one has an early morning outbound flight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in February 2025
Ashley
Ashley A.
Seattle, WA | Reviewed on Feb 10, 2025
It's a standard Hampton hotel. Overall it's good, not great. Read more

It's a standard Hampton hotel. Overall it's good, not great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in January 2025
N
Nadia L.
Israel | Reviewed on Jan 27, 2025
very noisy. But clean, close to the airport. Close to americain standards. Read more

very noisy. But clean, close to the airport. Close to americain standards.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditionning so noisy, dont expect to sleep!
Stayed in January 2025
W
William Q.
Brookhaven, GA | Reviewed on Aug 15, 2024

A good overnighter.

Stayed in August 2024
A
Anthony S.
the Netherlands | Reviewed on Jul 25, 2024
This is a modern hotel which is very convenient to the airport. The shuttle runs regularly. If you have a room which faces the railway line expect some noise, but there are few trains and it finishes early enough. A good restaurant with Costa Rican food a short walk away is "Rosti". Read more

This is a modern hotel which is very convenient to the airport. The shuttle runs regularly. If you have a room which faces the railway line expect some noise, but there are few trains and it finishes early enough. A good restaurant with Costa Rican food a short walk away is "Rosti".

Authenticity & Character
For this type of hotel I don't expect authenticity and character.
Location
Good location if you want to be close to the airport. You can also take the train to/from the city although it doesn't run often.
Staff
Cleanliness & Comfort
Stayed in April 2024
Larry
Larry R.
Newark, NJ | Reviewed on Apr 30, 2024
Very comfortable, clean. Excellent staff. Easy in and out. Read more

Very comfortable, clean. Excellent staff. Easy in and out.

Authenticity & Character
Location
Near the airport. A little tricky to find on googlemaps.
Staff
Very helpful and friendly
Cleanliness & Comfort
Stayed in April 2024
B
Brigitte D.
Kanab, UT | Reviewed on Apr 01, 2024
Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!).
But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.
Read more

Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!).
But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2024
M
Mark H.
Dallas, TX | Reviewed on Mar 18, 2024
short nights stay for an early flight. clean, comfortable, not much for food options in the area unless you are a fan of Denny's Read more

short nights stay for an early flight. clean, comfortable, not much for food options in the area unless you are a fan of Denny's

Authenticity & Character
It's standard
Location
close to airport for early flights
Staff
Cleanliness & Comfort
Stayed in March 2024
G
Gadiel E.
Los Angeles, CA | Reviewed on Feb 09, 2024
They had to change our room twice because they weren’t clean and ready when we checked in. The staff was nice and accommodating but a little frustrating flying in late at night and tired. Read more

They had to change our room twice because they weren’t clean and ready when we checked in. The staff was nice and accommodating but a little frustrating flying in late at night and tired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in January 2024

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +506 24360000
Hotel address icon Highway 1 Airport Boulevard
Free wifi
Free parking