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Espíritu Travel

Espíritu Travel is a dedicated team in the know about travel and the destinations that we offer. We specialize in creating outstanding and life-enriching experiences for individuals who want to have an independent and innovative trip. We’ll provide insightful, straightforward travel advice and an organized bespoke trip plan so that your time away is perfect.

Everything we do is custom-made, led by the needs and wishes of our clients. So our role is to ensure that your travels are filled with moments of discovery and indulge your curiosity about the destination. With us, you’ll see the place in a different light and discover things you won’t find out about any other way.

Espíritu Travel is part of the following groups: Italy Travel Agents, Portugal Travel Agents, Spain Travel Agents

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Recent Trip Reviews for Espíritu Travel

All the local guides were amazing - excited t...
Spain | Mar 23 - Apr 8, 2025

M
M J.
Canada | Reviewed on Apr 15, 2025
All the local guides were amazing - excited to speak about their city and history. The hotels were good choices as well. We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us. We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance? We didn't have time -... Read more

All the local guides were amazing - excited to speak about their city and history.

The hotels were good choices as well.

We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us.

We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance?

We didn't have time - one week only - to go over the whole itinerary and prepare for the trip. This should be sent at least a month ahead.

Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

Great guide and tour

Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

very interested talk and tour

Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Excellent. Would have liked to learn more about the history of flamenco and how it is part of Spanish culture.

Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Spain

We thought we would see production underway but nothing was working or happening.

Quality of Experience
Guides, Drivers and Staff
Seville Culinary Experience
Seville Culinary Experience
Seville

This was excellent. A fun group and great guide.

Quality of Experience
Food
Ronda Wine Experience
Ronda Wine Experience
Spain

Mostly was a promo for this brand of wine. Shorter than expected and of course, nothing was happening as we were out of wine production season.

Quality of Experience
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain

Great guide - interesting and knowledgable.

Local specialist: Helena Fernández

Big group - multi city experience
Portugal | Sep 7 - Sep 23, 2024

A
Angela D.
Newark, NJ | Reviewed on Apr 13, 2025
Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again! Read more

Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again!

Hotel Reviews
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inspira Liberdade Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ercilla de Bilbao
Bilbao, Bizkaia
Authenticity & Character
Location
Staff
The rooftop required reservations but didn't know im advance was kind of annoying that there were no extra accommodations for guests.
Cleanliness & Comfort
Catalonia Donosti
San Sebastián
Authenticity & Character
Location
A bit out of the way but lovely
Staff
Cleanliness & Comfort
Hotel Pulitzer Barcelona
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 14, 2025

Dear Angela, thank you so much for sharing your experience! I'm thrilled to hear that we made your 20-day adventure both seamless and memorable. It’s fantastic to know that every guide contributed to a welcoming atmosphere and a wonderful journey, I'll forward your feedback to them!! Your recommendation means the world to us, and we look forward to planning more incredible trips with you in the future! All the best, Rita 🥰

Wonderful Personalized Trip to Portugal
Portugal | Apr 1 - Apr 11, 2025

Peter
Peter B.
Wellfleet, MA | Reviewed on Apr 12, 2025
This was our first time in Portugal, and as for several other trips, kimkim made it possible. Kimkim worked with us to plan out a perfect itinerary for 12 days in and around Lisbon and Porto. But planning is only part of what makes a trip great - it's also being there to manage when things don't go as planned. And our 12 days in Portugal started with a plane cancellation due to weather - but kimkim was there for us to re-arrange airport pickups, hotel and dinner reservations, and to help... Read more

This was our first time in Portugal, and as for several other trips, kimkim made it possible. Kimkim worked with us to plan out a perfect itinerary for 12 days in and around Lisbon and Porto. But planning is only part of what makes a trip great - it's also being there to manage when things don't go as planned. And our 12 days in Portugal started with a plane cancellation due to weather - but kimkim was there for us to re-arrange airport pickups, hotel and dinner reservations, and to help us think thru how to do in 11 days what we planned for in 12 days.
Kimkim and their local affiliate in Spain (which handles planning for Spain and Portugal) use the app "Trip Plans" - which creates realtime updates for your itinerary, including bookings and tickets... and also contains an in-app messaging service, which was monitored and responded to in near realtime by our trip planner Rita and her associates.

Because we wanted flexibility in day trips out of Lisbon and Porto, we opted for a few day trips with private drivers. Rita and team helped us put together realistic itineraries, and then found the best drivers for us. And for those worried about driver pickup locations and times (will someone actually be there for us, even if the plane/train is late???), their choice of car services and drivers comes with a traveler-friendly text-message that includes your driver's name, number, pick-up time, location mapping... and an emergency number to call if something unexpected happens. We had the same great driver (Alex) for our airport pickup, two day-trips from Lisbon, and a drop off at the Lisbon train station (to go to Porto).

Our best day trip from Porto... Douro Valley-Expert Guide-Boat-Lunch-Tastings Premium Service. We were picked up at our hotel by Pedro, who knew everything (and seemingly everyone) in the Douro Valley. Pedro took us on a beautiful drive from Porto to our first tasting, providing us with local knowledge and fun facts about the Douro valley... and patiently stopping when I saw a particularly scenic spot for photos. Pedro continued his personalized tour with us on the hour river cruise, and then to our 2nd vineyard for lunch and another tasting. And after a day of vineyard sampling, what's better than having a private car service back to your hotel.

Thank you Rita (and kimkim) for another great trip.

Hotel Reviews
Portugal Boutique City Hotel
Lisbon

Beautiful hotel with a warm and friendly staff. Walkable to many tourist sites and lots of restaurants and cafes. Rooms are spacious and well appointed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

A beautiful boutique hotel on one of the most walkable streets in Porto.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 14, 2025

Dear Peter, thank you so much for sharing your detailed experience! I’m so glad to hear your kind words and appreciation for our team. 🥹 Your feedback about the personalized service—especially the reliable driver communications and expert guidance on exploring Portugal—truly means a lot to us. I will forward your feedback to our guides, who for sure will be happy to hear that!! It was a real pleasure to help you plan this wonderful trip, and I look forward to creating more great travel experiences in the future. I wish you all the best, Rita🥰

KimKim travel will always be my first choice!
Portugal | Mar 31 - Apr 7, 2025

Julie
Julie G.
Gallatin, TN | Reviewed on Apr 08, 2025
Working with KimKim is peace of mind - everything I’m always goes as planned- my favorite guide was Andre who walked us thru Porto markets and restaurants with some history and humor. I would recommend the walking food tour over the TukTuk tour in Lisboa- with the traffic and motorcycle noise we couldn’t hear our guide and you get so much more out of a walking tour. Always recommend the cooking class- liked our guide and the fact we learned new skills- I would take an evening class over... Read more

Working with KimKim is peace of mind - everything I’m always goes as planned- my favorite guide was Andre who walked us thru Porto markets and restaurants with some history and humor. I would recommend the walking food tour over the TukTuk tour in Lisboa- with the traffic and motorcycle noise we couldn’t hear our guide and you get so much more out of a walking tour. Always recommend the cooking class- liked our guide and the fact we learned new skills- I would take an evening class over lunch time and I think larger classes are more interesting . At the wine tasting we enjoyed unique wines and vermouths- that was unexpected - he was very personable and knowledgeable. Easy to understand and catered to his audience. Enjoyed all of our hotels- food at Bessa was amazing, service at all was outstanding. Editory hotel is a great central location- went to La Penada (spelling?) for dinner by the coast - owner was one to remember! Overall, the tours and classes are important and I would add more to my next visit to whatever country I visit next. Thank you Bea for always being there if we needed you and the gift left at my last nights stay says how much you appreciate your clients- Obrigada!!

Hotel Reviews
BessaHotel Liberdade
Lisboa

Great food, rooms are quiet, great location if using train stations or shopping. Breakfast was outstanding-

Authenticity & Character
Location
Was concerned it wasn’t by the water but enjoyed being in this area as we could still walk to all the neighborhoods and it was quieter in the evening when sleeping
Staff
Mauricio was very welcoming - always there to assist with taxi, questions etc
Cleanliness & Comfort
The Editory Garden Porto Hotel
Porto

Good location - especially if you like to visit the market- we didn’t get to make use of the beautiful patio due to weather - would stay there again in warmer weather!

Authenticity & Character
Beautifully decorated
Location
Staff
Cleanliness & Comfort
Reserva FLH Hotels Ericeira
Ericeira

Rooms small but everything you need was there. drinking wine on the balcony with bread and cheese picked up around the corner made for a great moment. Couldn’t ask for a better location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MeraPrime Gold Design Hotel
Lisbon

Always feel the most warm welcome here- offered coffee, pastry when checking in, didn’t get breakfast due to early flight out but recall from last visit it was good

Authenticity & Character
It’s authentic and rooms were more luxurious than you might expect
Location
Location is right in the heart of historic area by water and square
Staff
They are soooo helpful and friendly
Cleanliness & Comfort
The halal run restaurant keeps that restaurant run like they owned it-
Activity Reviews
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

I think we missed a lot of what was said - our first trip we did a walking tour and got more out of it- the traffic noise and motorcycles are distracting and I felt we could still cover a lot of Lisbon in the same amount of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class with Market Visit
Cooking Class with Market Visit
Lisbon

I loved our cooking experience- the market was interesting. It was just the three of us- pros are you do more of the tasks involved with cooking the dishes. Cons were large classes are more lively and I would suggest evening over daytime- it’s a big meal and you can drink as you cook- rather have done this late in the day

Quality of Experience
Learning to filet fish and shuck oysters
Food
Liked the fish, dessert, and dinner bed the method off cooking the vegetables and the specific dish we learned to use for it
Guides, Drivers and Staff
He was nice, skilled and we got him to open up and share some experiences
Transport
I don’t this applies to this event?
Introduction to Portuguese Wines
Introduction to Portuguese Wines
Porto

The shop chosen was beautiful and my daughter buys organic wines so it was appreciated how they support those. Guide was personable, he made it special and didn’t rush the experience- was entertaining as well as knowledgeable which makes for a good guide

Quality of Experience
Great guide! Didn’t expect to experience and learn about these whites- he added vermouths too
Guides, Drivers and Staff
Transport
We walked but we love to do that
Explore Porto's Culinary Scene and Bolhao Market
Explore Porto's Culinary Scene and Bolhao Market
Porto

Loved this tour! Best guide of our week, Andre. You could tell he was a favorite of those who worked in the market too- funny, easy to understand. Knew how to work with his group, shared about himself and family make it more personalized. Lots of foid- you won’t leave this hungry or thirsty- comfortable pace

Quality of Experience
Tastings inside narket and that old restaurant in the alley that was similar to being in a cave with the sandwiches
Food
Lots of it paired with wine and goid choices
Guides, Drivers and Staff
Never lose Andre as a guide!
Transport
Walk was good pace and great length - saw some areas I might not have without having done this
Boat tour in Ericeira
Boat tour in Ericeira
Ericeira

Didn’t get to do this but will share some photos- loved this town! You can see most of it easily in 2 days -

Quality of Experience
Couldn’t get to end of survey unless I rated- so ignore ratings
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Apr 10, 2025

Hi Julie! What awesome photos from your trip!!! Thank you so much, as always, for your detailed comments and feedback. It's great to know that you have had a great time around Portugal once again with your guides, chefs, and drivers! It's been a pleasure to work with you again, and really hope this is not the last adventure we plan together! Sending you my best regards, Bea.

Great combination of guided tours and free time to explore
Spain | Mar 23 - Apr 3, 2025

Dan
Dan C.
Culver City, CA | Reviewed on Apr 05, 2025
We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big... Read more

We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big help to have all of our hotels coordinated ahead of time and when there was any questions during the trip the local team with Espiritu Travel was quick to respond by text. This is our second trip booked through Kimkim, but the first time we've used the Trip Planner app which was a nice addition to centralize our itinerary and communication with the team.

One thing that could have been improved was communication around transportation. There were a couple of transfers that were not scheduled ahead of time and we had to figure out for ourselves which wasn't made clear in our itinerary (one pickup from the airport and pickup/drop-off for the ATV tour which was available through the company but hadn't been booked). A couple of times we had to ask for clarification or details for the next day's activities even though the itinerary said these details would be updated ~24hrs before the event. We understand the details are sometimes in flux until the last minute, but this was a source of stress a few times throughout the trip.

Two out of three of our hotels were very nice, but we found one of them (in Tenerife) to be poor quality and not to our liking. We went with the initial recommendations, but we now know for next time to be more specific in what we're looking for in a hotel booking.

As with all travel, there were a few hiccups such as transportation and changes in schedule due to cancellations, but we really appreciate the work Kimkim puts into planning on our behalf. We have and will continue to recommend Kimkim to anyone planning an international trip.

Hotel Reviews
Casa Bonay
Barcelona

Great location, very close to public transit and easy to get around. Our room was comfortable and the included breakfast in the hotel lounge was excellent. Bottled water was provided in the room and service was prompt when we requested anything. Our only issue was that we had difficulty setting the water temperature in the shower. Some days it was difficult to get the water hot enough or the hot water seemed to run out after one shower, but other days it was ok.

Authenticity & Character
The vibe of the room, lounge, and attached restaurant all felt authentic to the area and it was nice to open the curtains to people watch along the street.
Location
Less than 5 min walk to metro and bus stops. Super easy to access.
Staff
Staff was courteous and responsive.
Cleanliness & Comfort
Room was comfortable and clean and nice robes were provided. Our only issue was adequate hot water in the shower.
H10 Costa Adeje Palace
Adeje

We did not like this hotel at all. The average age of the other guests skewed much older than us, so we were perhaps not the intended demographic for what this hotel offers. The rooms were sparsely decorated and didn't feel welcoming. The pillows in the room were lumpy and uncomfortable. The thermostat was so old and worn that the markings on it were not visible and we had to set the temperature by trial and error. The Wi-Fi service was so slow that we just turned it off and used data on our phones. The hot tub was barely heated and access to it was closed at 6pm, severely limiting its usefulness when we were out exploring during the day. With the exception of one very friendly and helpful woman at the concierge desk, the staff didn't seem particularly welcoming. We had booked the breakfast-only option and we got the impression that we were not treated as well as the all-inclusive or higher tier guests. The hotel seemed to upcharge for everything including pool towels, use of the in-room safe, and they offered to sell us water when we inquired about filling our water bottles. There was no drinking water provided anywhere in the hotel except for a small machine in the gym which had a sign specifically prohibiting the filling of water bottles! The breakfast buffet featured an overwhelming amount of choices for food - and everything we tried was mediocre at best. Many were outright poor. There were some restaurants nearby but to find any local cuisine or food not exclusively geared towards tourists required a cab ride or a long walk. The one thing we did enjoy at this hotel was the entertainment. In the evenings they had shows in the bar area where we saw 2 very good acro / circus / dance performances and one mediocre magic act. Those were definitely the highlight of our stay. If you don't care about location, comfort, or food any your goal is only to lay in the sun until you are burned to a crisp, this hotel may be for you. Otherwise, we would not recommend it.

Authenticity & Character
Decor was sparse and uninviting, lacking in any particular character.
Location
There was not much within walking distance from the hotel and we were further from the city and other attractions than we would have liked. All the food in the immediate vicinity was too touristy and not to our liking.
Staff
Staff was not particularly helpful with the exception of one woman at the concierge desk who helped us book tickets for Siam Park. We ate at one of the restaurants one night and felt like we were inconveniencing the staff.
Cleanliness & Comfort
Pillows were lumpy and uncomfortable. Wi-Fi was so slow it was unusable. Hot tub wasn't hot! Not great for relaxing.
Sandos Papagayo Beach Resort
Yaiza

We enjoyed our stay here, but it wasn't outstanding. The room was nicely decorated and featured a private balcony with a nice view, and the staff was friendly and helpful. Only downside was that we would have preferred a king size bed instead of 2 twins pushed together, and the pillows were lumpy and uncomfortable. A light fixture in our room had loose wiring but maintenance was quick to repair it when we asked. The food at the breakfast buffet was ok and we found some great local cuisine within walking distance of the hotel. The hotel does offer a bus to and from the nearby Marina area but the times were not convenient so we took taxis to and from which was easy enough to manage. The hot tub was barely heated so we weren't able to use it and we didn't spend any time in the pool, but we did make use of the rooftop mini-golf course which was fun. We tried to use the provided air hockey tables in the game area but they were both broken and ate our coins.

Authenticity & Character
Rooms had good lighting and decor and the private balcony was nice.
Location
Really nice views and some small shops and restaurants in walking distance, but we would have like to be a little closer to the marina area.
Staff
Staff was generally friendly and helpful including when we had maintenance requests.
Cleanliness & Comfort
Would have preferred a king bed instead of twins and the pillows were uncomfortable. Hot tub wasn't hot!
Activity Reviews
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

We had a private tour for my wife any myself. Our guide Miguel was fantastic. He was very knowledgeable about the city and told stories in fun and engaging ways. In some tours we've done it feels like the guide is just running through their script, but with Miguel it felt much more like a conversation. He was very attentive to what we were interested in and catered the tour specifically what we wanted to cover. This was not my first time visiting some of the attractions, but I definitely learned new things at every stop. There was a good amount of walking, but the pace was comfortable and the length of the tour seemed just right. Highly recommend this tour!

Quality of Experience
The itinerary was adjusted specifically for our interests so we got to see everything we wanted to. Having a private guide and getting to skip the lines made everything very smooth.
Guides, Drivers and Staff
Miguel was one of the best tour guides we've had. He was funny, engaging, and attentive to our interests.
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

We had a good time on this tour. Our guide was energetic and enthusiastic which set a good tone for the group. The variety of food was great and we learned some interesting history around the traditions of tapas culture. The length of the tour was good we definitely felt full by the end. We got to sample various drinks and found that we liked red vermouth, although not every stop on the tour offered it. Some stops had only wine or beer and we're not wine drinkers so it would have been nice to have more options.

Boquería Market Visit & Cooking Class
Boquería Market Visit & Cooking Class
Barcelona

Wonderful experience. We met up with the group (7 people total) and our chef took us on a walking tour of the market just up the street. After exploring the market a bit and learning about common Spanish ingredients, we returned to the kitchen for our class. Each participant had the option to cook or just to observe. I decided to cook while my wife took photos. As a group, we made Spanish omelets, pan tomate, crema catalana, and 2 different paellas (one seafood and one veggie). Our chef was funny, engaging, and informative. He was also great at managing everyone's activities, keeping everyone on track with their various tasks and keeping the 2 younger kids in the group engaged the whole time. Afterwards we sat down to enjoy our meal! Definitely recommend this experience.

Quality of Experience
A comfortable environment, easy pace, and great food. We learned a lot and got to enjoy a nice meal.
Guides, Drivers and Staff
Our chef was very funny, engaging, and great with the young kids in our group.
Wine Tasting & Tapas Trike Tour
Wine Tasting & Tapas Trike Tour
Tenerife

This was a fun and unique excursion. We got to ride on the back seats of the trike on the highway and then a winding road up into the mountains where we made a few stops to learn about the area, see an aloe vera shop, and then visit a bodega to learn how grapes are grown for wine and ending with a wine and food tasting. Our guide was friendly and knowledgeable and the trike was surprisingly comfy - although it does get cold when you get to higher altitude, plus the wind in your face, so dress warmly. The aloe vera shop was disappointing as there wasn't much information about how the plants are grown or harvested. It was much more of a captive sales pitch as we were the only ones there and our guide just sat by the side while the proprietor gave us way too much detail about all the products for sale and how aloe vera is a magic solution for all your ailments. We weren't interested in buying anything and would have been more interested in learning about how aloe is harvested. The bodega, on the other hand, was a fun experience. We're not big wine drinkers but it was interesting to see how the vineyards are cultivated in a place that doesn't get much rain. We got to try some hearty local cuisine including a chickpea stew and Canarian potatoes with the local mojo sauces. We did taste a few wines and knowing our preferences, our guide selected one sun-dried and fermented grape drink that we really liked. Overall a fun experience, but we would have skipped the aloe shop portion.

Quality of Experience
The trike ride and the bodega were fun but the aloe shop was too much of a high pressure sales pitch
Guides, Drivers and Staff
Our guide was fun and knowledgeable and made some good recommendations
Transport
The trike is what makes this tour worth it. It's very fun to sit in a comfortable but exposed position on the road and get to really see the landscape clearly.
Discover Teide on a Quad
Discover Teide on a Quad
Tenerife

We had a blast riding quad bikes. After a brief tutorial our party rode up a winding road into the mountains. One guide led the way and another went on ahead to position himself to take photos at scenic turns. The quads were pretty easy to handle but we had to pause frequently to let car traffic pass on the 2 lane roads. We took a couple breaks to stretch and admire the scenery before entering the national park and reaching the volcanic crater. We took some photos at the top and then turned back. On the way back we pulled off the road into a dirt area to do a bit of off-roading, mostly to take photos, then headed back to the garage. Photos were available for €20. The photos weren't great and they just sent us every shot taken, no editing or filtering so we got everyone's photos together, but for €20 it was worth is to get a few memorable shots. Overall a good excursion - would recommend.

Quality of Experience
Fun to drive quad bikes and the scenery was beautiful. I'm glad we got to do a bit of road driving and bit of off-roading.
Guides, Drivers and Staff
The guides were friendly and good at directing the group and managing allowing other traffic to pass us on roads. We felt safe the entire time.
Guided Visit through the Historic Streets of Santa Cruz
Guided Visit through the Historic Streets of Santa Cruz
Spain

Our guide Laura was very knowledgeable about the unique history of the Canary Islands and Tenerife in particular. She shared a ton of history with us through a combination of stories, pictures she had prepared in a binder and videos on a tablet. She mostly stuck to her script, but we appreciated how prepared she was. The highlight was her demonstrations of traditional Canarian musical instruments and Silbo Gomero, the whistling language which she "spoke". We walked around a lot of the Santa Cruz area learning about history and then ended at the local market where she gave us a gift of some local snacks, recommended some foods to try and a local drink called a barraquito - a layered coffee and liqueur drink that quickly became our favorite. For the rest of our trip, we tried the barraquito at every establishment that offered one!

Quality of Experience
Very informative tour with a good mix of stories and visual aids. We learned a lot and got some good recommendations.
Guides, Drivers and Staff
Laura was very skilled at relating history and giving context. Her demo of local instruments and whistling language was definitely the highlight.
Guided Visit to the Iconic Auditorio de Tenerife
Guided Visit to the Iconic Auditorio de Tenerife
Spain

I'm a fan of the architect Santiago Calatrava and visiting this building was the main reason for our trip to Tenerife. We had a semi-private tour of the building (just 3 people) and got to spend a lot of time taking photographs. Our guide was friendly, spoke great English, and we learned some fun new facts about the building and its history. We also spent some time after the tour enjoying a drink and the view from the cafe. There are some areas around the rear plinth that were fenced off and not accessible to the public so unfortunately we didn't get to take photos from those area, but it was fun to get to see the full interior.

Quality of Experience
Great tour and fun to get to see the full interior and take photos.
Guides, Drivers and Staff
Our guide was very friendly and informative.
Excursion to East and North Lanzarote Highlights
Excursion to East and North Lanzarote Highlights
Lanzarote

Fantastic tour. Our guide Nick and driver Ramon took us through the best spots around the north of the island. We visited Cueva de los Verdes - a lava tube cave that is beautifully illuminated and features a concert hall with cool acoustics, Jameos del Agua - an architectural intervention by local artist César Manrique that is built into another area of lava tube caves, and the César Manrique Foundation which is located in the artist's former home built into an old lava flow and uses natural voids in the rock to create a network of rooms. We also stopped in the town of Haría where we had an amazing lunch at Michelin star restaurant Tacande. Our guide Nick was very informative and we learned a lot about the geology of the island and the works of César Manrique. He would tell us about the locations we passed and the attractions we were going to see while on the road, then we were self-guided through each attraction where we were encouraged to spend as much time as we liked. We appreciated the atmosphere and never felt rushed, despite our full itinerary. Cueva de los Verdes is the only attraction which requires a timed entrance so we did that first to ensure we would arrive on time.

Quality of Experience
Amazing locations, great food, and we learned a lot about César Manrique.
Guides, Drivers and Staff
Our guide Nick was excellent we really appreciated the relaxed pace of the tour. Shout out to our driver Ramon for taking us around all day.
Transport
We had a small tour bus which felt a little overkill since there were only 2 of us, but Nick used a microphone system so we could hear him very well during the ride, which was a nice addition.
Timanfaya and West Highlights Excursion
Timanfaya and West Highlights Excursion
Lanzarote

We spent about half a day with our guide Daniel. He picked us up from our hotel and we visited Timanfaya national park where we took a tour bus ride through the volcanic landscape. The views were stunning, although it was a bit difficult to take photos through the bus windows and there is no place to stop on the narrow road. Next we stopped to go on a short camel ride (€11 per person). The ride was quick but well worth it for a fun experience and some amazing photos. Then we visited Los Hervideros, a beautiful area of the coast where crashing waves have carved interesting formations into the volcanic rock. Next stop was El Golfo, a green tinted lake in an isolated volcanic crater. We stopped at a bodega where we learned about how wine is cultivated in the volcanic soil with unique formations that take advantage of condensation in the air for irrigation, then we stopped at Monumento al Campesino, a beautiful compound and monument to farmers designed by César Manrique, the island's most famous architect and artist. Finally we got some lunch at a local restaurant and headed back to the hotel. We covered a lot of ground and got to see and learn a ton in a short time. Our guide Daniel was very knowledgeable and fun to talk to throughout the day. He had some great insights into how to navigate the popular tourist spots - arranging the order of our activities to avoid crowds and making sure we saw all the highlights. It was nice to have a private tour and it was efficient to have a car to get between destinations.

Quality of Experience
Great tour - we covered everything we wanted to see and more! We felt like we got a really good sense of the variety of landscapes on the island.
Guides, Drivers and Staff
Daniel was entertaining, engaging, and had good insights into making the most of the tourist spots.
Transport
Having a private car was great to get us between destinations.
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 12, 2025
Hi Dan. Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team! I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style. I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable,... Read more

Hi Dan.

Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team!

I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style.

I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable, and I will use your insights to refine future planning.

I’d love the opportunity to plan another adventure for you, whether in other areas of Spain, or Portugal, Italy, or Morocco, and make it even more tailored to your needs.

Thank you again for your kind recommendation, and I hope to work with you on your next journey!

Warmest regards,
Helena

This was the worst trip I've taken with KimKim
Spain | Mar 22 - Mar 29, 2025

Jen
Jen S.
Machesney Park, IL | Reviewed on Apr 01, 2025
This was the worst trip I've taken with KimKim. The activities felt impersonal, one of the hotels canceled on us, I had to point out the flight information was wrong so our driver was going to pick us up late for our flight home. This trip has made me question whether I will use KimKim in the future. Read more

This was the worst trip I've taken with KimKim. The activities felt impersonal, one of the hotels canceled on us, I had to point out the flight information was wrong so our driver was going to pick us up late for our flight home. This trip has made me question whether I will use KimKim in the future.

Hotel Reviews
Hotel Cortezo
Madrid

Very average accommodations. The location was noisy. The room had no character. The bed was VERY uncomfortable.

Authenticity & Character
There is no character.
Location
Central location but VERY noisy.
Staff
Not overly friendly.
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada

The hotel had lots of character. The views were amazing and location was perfect. But the photos didn't accurately portray the room we were in and the plumbing was about to rip from the wall. The staff was fabulous.

Authenticity & Character
Location
Great location and views.
Staff
Cleanliness & Comfort
Room was clean. But the shower plumbing was about to rip out of the wall and the shower surround was coming off the tub.
Joya del Casco Boutique Hotel
Seville

Wonderful facility. The staff was accommodating, the hotel was super cute, the location was close to everything. My favorite of the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Very cool experience. The dancers were very talented and the environment was super unique.

Quality of Experience
Wine & Tapas Experience
Wine & Tapas Experience
Madrid

Just an average food tour. The guide was lovely but I didn't like that we had to cram into most of the places. We only had a separate area for our group in one place. Everywhere else we went the guide had to compete with the crowd to talk to us.

Quality of Experience
Guides, Drivers and Staff
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

My rating is only based on our guide. He was lovely and very knowledgeable. He was so great even someone who was nearby asked how to book him :).

Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Again I'm only rating our guide. Rocio was fabulous. I was EXTREMELY disappointed to learn however this was a free tour considering how much I paid KimKim/Espiritu to put together this trip.

Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

The market was really cool. The experience was a nice mix of education about the market, the ingredients we were going to use and the actual cooking. The hosts were very cool. But I didn't like the way we were set up in our groups. We ended up paired up with a family that monopolized the process.

Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 11, 2025
Hi Jen, I was surprised to read your comments since you gave excellent reviews for all the activities, except you felt the food tour did not meet your expectations. The food tour aims for participants to experience authentic tapas found at local, not touristy locations; these are often smaller bars and restaurants, so the space is limited. The guides do their best to create a comfortable and authentic experience. By mentioning your discomfort to the guide, he could have made adjustments to... Read more

Hi Jen,

I was surprised to read your comments since you gave excellent reviews for all the activities, except you felt the food tour did not meet your expectations. The food tour aims for participants to experience authentic tapas found at local, not touristy locations; these are often smaller bars and restaurants, so the space is limited. The guides do their best to create a comfortable and authentic experience. By mentioning your discomfort to the guide, he could have made adjustments to make you more comfortable.

There was an overbooking at the hotel, which was communicated before you arrived here in Spain. This is an unfortunate situation that was out of our control, and for this inconvenience, you were upgraded from a standard room at a 3-star hotel to a junior suite at a 4-star hotel.

The Hotel Cortezo in Madrid is a 3-start centrally located hotel. At times, the streets of the centrally located hotels can be noisy, especially during the weekends. We would have been more than happy to have helped with this situation if this had been communicated to us during your trip. We could have spoken to the hotel to switch you to another room or even to another hotel. During the trip, you were able to contact us directly via instant messaging or with a call.

Alhambra has free tours to visit it. However, these free tours can have upwards of 30 participants and often with less experienced guides. We don’t work with those types of tours. You had a professional and vetted guide dedicated exclusively to your group for a personalized experience, which I am pleased to hear that you appreciated.

Your change of flight was corrected in your itinerary prior to your arrival in-country, and your private transfer was provided without incident.

I strive for every trip to be a five-star and unforgettable experience. My sincerest apologies that your trip fell short. 😔

Warm regards,
Helena

Thank you for the perfect trip!
Portugal | Mar 22 - Mar 29, 2025

C
Catherine B.
Philadelphia, PA | Reviewed on Apr 01, 2025
Our travel consultant, Marina planned the perfect trip for my family of all ages- from teenagers to seniors.
Our activities showed us the local food, scenery, activities and people in a way that we never could have done on our own.
The guides were so kind and knowledgeable. They even checked on us the following days to see if there was anything we needed or any questions we needed answered. We have become good friends with our guides and felt so safe and well cared for while in another...
Read more

Our travel consultant, Marina planned the perfect trip for my family of all ages- from teenagers to seniors.
Our activities showed us the local food, scenery, activities and people in a way that we never could have done on our own.
The guides were so kind and knowledgeable. They even checked on us the following days to see if there was anything we needed or any questions we needed answered. We have become good friends with our guides and felt so safe and well cared for while in another part of the world.

I can't thank Marina enough for the unforgettable trip to Portugal and we can't wait to have kimkim help us plan our next trip.

Hotel Reviews
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

Our tour guide was one of the nicest people we've ever met. We ate the best food I've had in my life and had the most wonderful conversations. We learned about the history of Portugal and the food associated with its people. And we just had fun eating and drinking!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

We loved our driver! So nice, knowledgeable about helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our driver and new friend, Paulo was the best tour guide in all of Portugal, I'm convinced! He gave us history lesson, life lessons and we talked about everything in between. Such a great and fun person who took great care of my family. I can't thank him enough for making our trip amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal

Once in a lifetime experience!! So fun! My teenage daughter, older mother and everyone in between loved this!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Apr 02, 2025

Hi Catherine😊 Thank you so much for your kind words! I am thrilled to hear that you had such a magnificent trip with your family and that you had such an immersive and memorable experience in Portugal. It was a true pleasure helping you plan your trip and I will share your kind words with all the team 🤩
I truly appreciate your trust in Espiritu Travel, and we can’t wait to help you plan your next adventure. Until then, we wish you many more incredible travels!

Spain in the rain
Spain | Mar 9 - Mar 23, 2025

Christiane
Christiane H.
San Jose, CA | Reviewed on Mar 30, 2025
Overall the trip was extremely well organized. All the guides were very knowledgeable and friendly. Once or twice, in Cordoba and Madrid we felt a little rushed, as the guides seemed focused on making their next assignment. We had a wonderful time, in spite of the weather. All the hotels were great. Our favorite was the h10 in Sevilla. Read more

Overall the trip was extremely well organized. All the guides were very knowledgeable and friendly. Once or twice, in Cordoba and Madrid we felt a little rushed, as the guides seemed focused on making their next assignment. We had a wonderful time, in spite of the weather. All the hotels were great. Our favorite was the h10 in Sevilla.

Hotel Review
H10 Casa de la Plata
Sevilla

The H10 Casa de la Plata in Seville was my favorite among all the hotels we stayed at during the trip. The staff was exceptional, the location was perfect, and the room met all our expectations. While the breakfast wasn't the absolute best, it was still quite good, adding to the overall enjoyment of our stay.

Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

The guided visit of Alhambra and the Generalife Gardens was astonishing. The guide was excellent, bringing the rich history of the place to life and making the entire experience enjoyable and enlightening.

 Madrid of the Bourbons & Prado Museum Private Tour
Madrid of the Bourbons & Prado Museum Private Tour
Madrid

The Madrid of the Bourbons and Prado Museum private tour was a bit of a rushed experience for us. Our guide didn't give us time to fully appreciate or absorb each part, and due to a late train, our overall schedule was compressed. Unfortunately, this made the tour feel hurried.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 09, 2025

Hi Christiane,

Thank you for sharing your experience and for your kind words about the trip's organization!
I’m so glad you had a wonderful time and enjoyed the knowledgeable and friendly guides, even with a bit of challenging weather.

Your feedback about the pacing in Cordoba and Madrid is invaluable, and I’ll make sure to take it into account for future planning.

If you’re considering another adventure—perhaps in other areas of Spain, or in Portugal, Italy, or Morocco—I’d love the opportunity to make it just as memorable.

Warm regards,
Helena

Wonderful Trip Because of KimKim
Italy | Mar 15 - Mar 27, 2025

J
Janet M.
Cooper City, FL | Reviewed on Mar 28, 2025
Andrada was amazing. She was our Colosseum tour guide. You can tell she loves her job! All of our limousine drivers were friendly, those standing out were Massimo, Roberto, Tomaso. There were so many and they were all very good. Read more

Andrada was amazing. She was our Colosseum tour guide. You can tell she loves her job!

All of our limousine drivers were friendly, those standing out were Massimo, Roberto, Tomaso. There were so many and they were all very good.

Hotel Reviews
B&B Sperlonga
Sperlonga

It had everything we needed for a great stay although the bed and pillows were hard and the bed didn’t have a top sheet, which was odd. All in all, I would stay here again.

Authenticity & Character
It is so close to everything and is really nice for a family. Kitchen, soda bed, TVs. It was very nice.
Location
Across from the beach and everything we needed, including old Sperlonga.
Staff
Only meant one person who was very nice. Only saw him on the first and last day.
Cleanliness & Comfort
It was clean and had a washer and clothes line if you want to wash a few things.
Il Campo Marzio
Rome

Staff was great and attentive. The first room we stayed in for 4 nights was amazing - Room 207, good size, great view, good air conditioning. We returned to this hotel on our last day and stayed in Room 204. It seemed like it was half the size, no view, no air conditioning and a tile on the floor in front of the bathroom wobbled every time it was walked on. The full length mirror was facing a wall so you could not get between the wall and the mirror to see yourself. It was odd. All in all, I would stay there again because it was conveniently located.

Authenticity & Character
It was charming although needs some work
Location
It was near everything including a square that had lots of places for dinner.
Staff
They were all very attentive.
Cleanliness & Comfort
It was clean and comfortable.
Hotel Bristol
Sorrento

Lovely, lovely, lovely. Everybody and everything was lovely.

Authenticity & Character
All of it. It is superb.
Location
Amazing view of Vesuvius and an old quaint fishing village that was the set of a movie Sophia Loren stared in when she was young.
Staff
The best! Especially the wait staff for breakfast and the bar/lounge.
Cleanliness & Comfort
Activity Reviews
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Italy

Andrade from Livtours was exceptional. So enjoyed her and her knowlegdge.

Quality of Experience
Guides, Drivers and Staff
Transport
We got a taxi from our hotel and walked back after the tour. It was perfect.
Explore Sorrento
Explore Sorrento
Italy

We wish we had booked a tour of Pompeii. We went but on our own. It was wonderful but I’m sure we missed out on a lot.

Private Full Day Amalfi Experience
Private Full Day Amalfi Experience
Italy

Our driver/guide was great. I think his name was Fuvio. He was a lot of fun. Wish we could have stayed longer.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Apr 08, 2025

Hi Janet! Thank you so much for your detailed comments and feedback! I'm so glad you had a great time with your guides and drivers around the country, hope you created lovely memories in Italy! Best regards, Bea.

All the local guides were quite good. They al...
Spain | Mar 9 - Mar 20, 2025

G
Gretchen N.
Denver, CO | Reviewed on Mar 24, 2025
All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone. Read more

All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone.

Hotel Review
Hotel Palacio de Santa Inés
Granada

Very charming hotel in a great location, except for the stairs. Extremely friendly and helpful staff. Very quiet in our room at night, which is important to us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Mar 28, 2025

Hola Gretchen, I really appreciate that youre taking the time to share the highlights of your trip to Spain. I'm so pleased that you and Robin had a wonderful trip overall! I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip. All the best, Raquel