Serendipity Adventures

Alex is an amazing driver! Long rides went fast due to his knowledge and experiences in life. Some other things need improvement though.

Accommodations were very good except at the Lapas Jungle Lodge. While the atmosphere was great, the rooms and meals were below average. Room had a hot water issue, hot tub was not hot and only 1 of 7 jets worked, ongoing construction, and staff morale seemed low. I would not use this hotel until the new ownership has finished refurbish.

Most excursions were awesome, but the descriptions could be better. Even their websites are pretty vague. The night walk was great but our guide was not engaging and seemed impatient. Same with the ATV guide. While nice people, it felt like they were just going through the motions.

The 2nd half of our itinerary was lacking in accurate (or at all) descriptions. We made it work, but wanted to bring it up for future guests.

Finally, Bryan's attention to detail needs improvement. He miscommunicated several times on, what I thought, were some pretty easy tasks. I'm sure it's a fast paced job, but this was the down season.

Overall we loved our trip but would not book through Serendipity again.

Hotel Reviews

Volcano Lodge, Hotel & Thermal Experience

San Carlos, Alajuela

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Lapas Rainforest Eco-Resort

Tárcoles

They are in the middle of new ownership and they need to finish their construction before I would recommend. The grounds are great though!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Celeste Mountain Lodge

Bijagua

This is more like a B&B, but that is what's charming about it. Very clean and well maintained. The food is great, and an excellent value! We ate all but one of our meals there.

Authenticity & Character

Very relaxing atmosphere

Location

Don't miss out on their private hiking path, it was the highlight of our trip!

Staff

The staff seemed like family and all did a wonderful job.

Cleanliness & Comfort

Super clean and orderly. Quiet and relaxing, I recommend a fan if you are not used to an open air room without A/C, we did just fine with a 10" fan on the days without a breeze. And we slept really well enjoying the night sounds.

Activity Reviews

Safari Float on the Peñas Blancas River

Arenal/La Fortuna

Nice float and our raft guide was excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal ATV Adventure

Arenal/La Fortuna

It was fun and we'd do it again with a different trail(s). We could have done without the "back 40" mud drive, it was not very big and not that interesting. Once in the mountains, the views were amazing, but not much of a chance to enjoy (eg slow down, pull over, etc. It was more about the ride than the scenery.

Quality of Experience

Guides, Drivers and Staff

Staff was great, especially the young lady at reception, our guide was nice but could have been more attentive.

Transport

Driver was fun and engaging, in fact he was the one who noticed my phone/rain issue...well done!

Tapir Valley Nature Reserve Night Walk

Bijagua / Rio Celeste

Fantastic experience, the nature reserve has well maintained paths and structures.

Quality of Experience

Guides, Drivers and Staff

Our guide seemed overly focused on moving rather than enjoying. Not all tourists want to run at night, in a hot climate, to maybe see an animal. Many of us just want to be out there soaking up the atmosphere. Perhaps ask your group what they value.

Transport

Serendipity manager fumbled the transport. Many thanks to our hotel hosts for finding a alternate driver quickly. But this set off a chain reaction where our tour guide seemed annoyed and in a rush.

River Tubing, Río Celeste

Bijagua / Rio Celeste

Great guide, very patient and upbeat.

Quality of Experience

Guides, Drivers and Staff

Transport

Fun guys, went out of their way to give extra time and effort. Well done, gentlemen!

Jungle Crocodile Safari

Costa Rica

We can't review because our Serendipity manager was not very attentive, he seemed disengaged and not too effective at his job.

KimKim arranged several oustanding small group tours for us. Particularly wonderful was the tour of Hanging Bridges park with Mauricio, He was very informative and went out of his way to make sure we saw all the animals we were interested in. I highly recommend him.

The night excursion in the Wild Frog Sanctuary was also greatly appreciated.

Activity Reviews

Private Arenal Hanging Bridges Walk

Arenal/La Fortuna

Out guide, Mauricio was outstanding

Quality of Experience

Guides, Drivers and Staff

Night Excursion in Rainforest and Wild Frog Sanctuary

Arenal/La Fortuna

Wide diversity of animals seen.

Quality of Experience

Very knowledgeable

Guides, Drivers and Staff

Transport

Ecocentro Danaus Guided Rainforest Walk (without Transportation)

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Guanacaste Snorkel Adventure

Costa Rica

The boat crew was outstanding and they did a great job of finding animals and habitats for us to see. Unfortunately the snorkeling reef was unimpressive--just coral rubble (none living) with algae overgrowth. Saw a variety of fish but not what would be expected on a tropical snorkeling experience. The rest of the excursion met or exceeded expectations.

Quality of Experience

Guides, Drivers and Staff

Our trip to Costa Rica this September, 2024 during Green Season was amazing. We traveled for a work conference in Papagayo, and decided to use a travel service to organize a trip extension to several other parts of the country. We found Kimkim, and were extremely impressed from start to finish. Kimkim contracted with a local tour company, Serendipity Adventures, which was excellent. We went to Arenal and Tortuguero. Both hotels selected by Serendipity — Moana in Arenal and Mawamba in Tortuguero — were excellent, as was our driver Alex, and our guide in Arenal Mauricio. The communication with Serendipity while in country was outstanding. I would highly recommend our hotels and booking through Kimkim and Serendipity!

Amazing service received by KimKim at the time of booking and with the local agency Serendipity Adventures. Our driver and tour guides were the sweetest most amazing people. They made our trip 10x better! They went above and beyond to make this trip memorable for us.
I highly recommend them to anyone planning a trip!

Bryan put together a great trip for us. we spent 10 days in Costa Rica, including Tortuguero, Arenal, and Manuel Antonio. Nice mix of activities and great guides. For many of the activities, it was just the 2 of us ( I went with my kid) and guide, which was nice, more relaxing and added flexibility vs touring with a group. Awesome nature, ziplining in Arenal is a must, wished we spent more time in Manuel Antonio so we could enjoy the beach and ocean (we were only there 1.5 days, I think it deserves minimum of 3-4 days, although we got in a spectacular hike with lots of wildlife including sloths and monkeys).
Also really appreciated that being an anxious traveler, I had questions every single day, and Bryan and his staff got back to me promptly every question I texted. While I never met them in person, I always felt like they were present and ready to help.

Serendipity Adventures were excellent! It was so helpful to have a local connection on the ground to help with everything from driving directions to restaurant recommendations to confirming our upcoming reservations. Wilman even managed to get us a better room at one resort. Rio Celeste Hideaway and Luna Lodge were two highlights of the trip. Highly recommend!

Hotel Review

Luna Lodge

Hidden gem in the rainforest! Amazing energy, delicious food, and friendly service. A must stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus

Costa Rica

Super fun, very educational, and very manageable with small kids!

Quality of Experience

Guides, Drivers and Staff

Tapir Valley Nature Reserve Night Walk

Bijagua / Rio Celeste

Amazing experience like nothing else in the world.

KimKim team along with Serendipity adventures did a fantastic job in making our vacation a memorable one. We had very little time to plan our trip and they provided several options for itineraries. We ended up picking the one that covered Manuel Antonio and La Fortuna. Both were awesome destinations and offered plenty to explore. All the hikes, horse back rides, beaches, coffee tours, volcano tours, zip lines, thermal springs, are all really enjoyable.

Hotel La mariposa was awesome. It's location and views are out of this world. We got one of the corner sunset suites and it's amazing. Buffet Breakfast (includes omelette station) was fantastic and helped us get our early on time and get on the road. The restaurant is on a terrace with the most beautiful view of the beach and national park. Town of Quepos is a beautiful place. We wish we kept a free day for our selves to explore more of this town. Most of our time was taken by the planned activities/tours. You can walk to many restaurants and coffee shops from hotel, which was wonderful.

Hotel Arenal Kioro suites and spa is an amazing place. Situated close to the volcano with views of it from almost every room. This hotel also has breakfast buffet which was fantastic. This hotel has it's own hot springs. Property is very well designed and provides a lot to explore. Keep in mind that the hotel is about 10 minutes car ride to the town of La Fortuna. Town offers several restaurants and coffee shops etc.

All in all we had a wonderful experience and we will definitely use KimKim and Serendipity again.

Hotel Reviews

La Mariposa Hotel

Manuel Antonio

Authenticity & Character

Location

Views from the hotel and ability to walk into town.

Staff

Cleanliness & Comfort

Hotel Arenal Kioro Suites & Spa

Fortuna

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Private Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Rainmaker Conservation Park Excursion

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding to the Waterfall

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Private Organic Cooking Class

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sky Tram, Sky Trek & Sky Walk

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Private: Arenal Volcano & 1968 Reserve Guided Hike

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time! The tours were exactly what our family was looking for. The guides went out of their way to make sure we had an amazing trip. We loved the mix of accommodations. All members of the family want to go back.

Hotel Reviews

Arenal Manoa & Hot Springs

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Tango Romeo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

Quepo Canyoning Tour

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ecocentro Danaus Guided Rainforest Walk (without Transportation)

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Alex was very helpful!

Transport

Arenal Mundo Aventura Zipline and Horseback Ride

Arenal/La Fortuna

We loved how we didn’t have to wait in long lines between zips.

Quality of Experience

Guides, Drivers and Staff

Transport

Savegre Whitewater Rafting

Manuel Antonio

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Well organized with efficient logistics for all activities (park tour, white-water rafting, horseback riding) in Manual Antonio. Guides were all excellent. Tulemar Resort with excellent food, helpful staff, and incredible views from the tree-tops over the Pacific. Hotel Cerro Lodge staff very friendly and helpful. Amazing birding there. Excellent guides Silvia for Cararra National Park and Hansel for Tarcoles River cruise.