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Lucy Do

My name is Lucy, I live in Hanoi, Vietnam, and I am helping travelers to arrange their dream vacations. Exploring the world has always inspired me, and I have always been looking for opportunities to travel. This led me to work in the travel industry. I started my job 4 years ago as an intern when I still was doing my degree. I tried different roles in the company and found my best in being a travel consultant.
I have a big passion for travel, and I continuously explore all Indochina countries. With all my local experience, I a happy to share it, making interesting and joyful trips for my clients.

What places and activities do you specialize in?

"There is no doubt that Vietnam is my strength, my beloved destination. But I also extensively traveled in Cambodia, Laos, and Thailand. Whenever I consult my travelers, I try my best to meet their expectations and find the perfect activities for their travel style. But my main strength is beach holidays, trekking, visiting cultural sites, family tours, and trips for seniors and solo travelers."

How did you get involved in travel?

"There's a misconception that you need a ton of money to be able to travel. In reality, you don't. Although, traveling requires some effort and courage to start. Now the world is so full of opportunities and flexibility, and I took advantage of this by starting to work in the travel industry. It could help me always be up to date with any new activities to do, know where to stay finding the perfect balance between quality and price. I started working in the travel industry when I was a student, I wanted to make extra money and be among the same travel enthusiasts as me. I found myself being a travel consultant, it is really joyful for me, and it fits my skills the best. After graduation, I stayed in the same company to work full-time. This place became for me a second home, I found good friends, and all my travel dreams are coming true."

Please share a unique travel experience you will never forget.

"One of the best travel experiences I had was my trip to Quang Ninh province of Vietnam when I visited Halong Bay and explored its limestone islands by kayak. Ha Long in Vietnamese means "descending dragon", by the legend, the hundreds of islands in the bay are the teeth of the dragon, who helped the Vietnamese to defeat the enemy. This place really gives you a feeling of magic.
I was amazed by the pristine beauty of Halong Bay and the distinct feeling when I was puddling my kayak through the cave. I so loved being on the move and never knowing what may be around the corner! I will never forget this experience.
"

Lucy is part of the following groups: Laos Travel Agents, Thailand Travel Agents, Vietnam Travel Agents
Top itineraries and travel advice
Family itineraries

Recent trip reviews for Lucy

Reliable did a great job organizing our 23 da...
Vietnam | Oct 21 - Nov 12, 2024

Solomon
Solomon F.
Canada | Reviewed on Nov 18, 2024

Reliable did a great job organizing our 23 day visit to Vietnam. They arranged for a few internal flights and our 4 and 5 star hotels. We had experienced English speaking guides, always picked up at the airport or the hotels on time. No complaints just praise. Good job!

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Nov 21, 2024

Hello Sol,

I hope you and Celine are doing well. Thank you for taking the time to share your experience with us!Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and our operation team who will be delighted to know they made your trip memorable!

Wishing you and Celine all the best and I do hope to have another chance to accompany you on your next adventure in Asia!

Best wishes,
Lucy

Lucy helped us to plan a wonderful trip to Vi...
Vietnam | Dec 24 - Jan 7, 2024

vi
vi b.
Rancho Santa Margarita, CA | Reviewed on Jan 13, 2024
Lucy helped us to plan a wonderful trip to Vietnam. She was most accommodating to all of our requests and questions. I cannot recommend her services enough. She was there for us from the beginning until the end of our trip and made sure that my family and I were well taken care of. I had her revise our itinerary many times, and she never had any problems doing so. Having Lucy there to support us throughout our entire trip to Vietnam was such a blessing, as it helped to take the stress out of... Read more

Lucy helped us to plan a wonderful trip to Vietnam. She was most accommodating to all of our requests and questions. I cannot recommend her services enough. She was there for us from the beginning until the end of our trip and made sure that my family and I were well taken care of. I had her revise our itinerary many times, and she never had any problems doing so. Having Lucy there to support us throughout our entire trip to Vietnam was such a blessing, as it helped to take the stress out of not knowing what to do, where to go, or who to contact. Vietnam is a country that would have been difficult and stressful to navigate without her. The accommodations that she recommended for us were all spectacular, particularly the Amiana in Nha Trang and the Stellar of the Seas Cruise in Ha Long Bay. Having her as a point of contact helped me to feel at ease during the trip and her responsiveness to all situations was outstanding. My family and I are so grateful for her help in planning and ensuring that the travel adventure that we had went smoothly. I wish she could be our travel agent for every country! Thank you so much Lucy, you provided our family with memories to treasure for a lifetime! :)

Hotel Reviews
La Siesta Classic Hang Thung
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

The ship was clean and the rooms were beautiful. The staff was amazing and I am so glad that my family and I were able to stay on this cruise. I highly recommend, 10/10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majestic Saigon
Ho Chi Minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amiana Resort Nha Trang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aira Boutique Hanoi Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Visit Dark & Bright Cave 3D2N (Stellar Of The Seas)
Onboarding - Visit Dark & Bright Cave 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Leisure Time & Disembarking cruise 3D2N (Stellar Of The Seas)
Leisure Time & Disembarking cruise 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Cycle to Kim Bong Village - Tra Nhieu
Cycle to Kim Bong Village - Tra Nhieu
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Teh Dar Show
Evening Teh Dar Show
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Biking in Viet Hai Village & Relaxing at Ba Trai Dao Area 3D2N (Stellar Of The Seas)
Biking in Viet Hai Village & Relaxing at Ba Trai Dao Area 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Jan 15, 2024

Dear Vi Burgan,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

We’re very grateful for customers like you and hope to see you in Southeast Asia again.

With my best regards,
Lucy

Focusing on the Trip
Vietnam | Mar 31 - Apr 5, 2023

Kimberly
Kimberly H.
South Korea | Reviewed on Apr 06, 2023
Lucy was helpful but I stressed about my trip because of not knowing to book flight, hotel, in a certain order. Also visa was costly for me due to me ordering 3 visas.
However, once I got to Vietnam the stress of getting here was pretty much non existent.
Read more

Lucy was helpful but I stressed about my trip because of not knowing to book flight, hotel, in a certain order. Also visa was costly for me due to me ordering 3 visas.
However, once I got to Vietnam the stress of getting here was pretty much non existent.

Hotel Reviews
Adora Art Hotel

Hotel was ok. They had dinner menus at the entrance and near the elevators but I never saw the kitchen open or diners there eating.

Authenticity & Character
Quiet place in the center of a crowded bustling town.
Location
In the heart of the city.
Staff
Desk staff were kind of nice.
Cleanliness & Comfort
Appearance was enviting
Silkotel Hoi An
Hoi An

This hotel was very tropical looking. I immediately had to photograph each view leading up to my room which ended with a short winding flight of stairs. Plants aligned but sides and my room was also beautiful. I regret not taking time to sit on the balcony. Looks like I'll have to go back.

Authenticity & Character
The hotel was picturesque and the staff were good.
Location
Right across from my tailor shop and a short walk from the riverfront where the lanterns glow at night time.
Staff
I like that if there was a question there was a very knowledgeable supervisor available.
Cleanliness & Comfort
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 18, 2023
Dear Kimberly, Thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future. I regretted that you got stress about arrangement the tour and logistical. However I would like to explain more about this situation: 1. Regarding international flight, I wish I should let you know that the price excludes any international flights eventhough it was mentioned in the pricing details. 2. Visa: I sent you an... Read more

Dear Kimberly,

Thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future.

I regretted that you got stress about arrangement the tour and logistical. However I would like to explain more about this situation:

1. Regarding international flight, I wish I should let you know that the price excludes any international flights eventhough it was mentioned in the pricing details.

2. Visa: I sent you an official link to apply for evisa to Vietnam and you got some issues with payment so I offered our assistance but you said that you would go with another visa company. Before the trip started, I also had asked for a copy to double check and it turned out that you filled in an incorrect name compared to your passport. At that time it was not enough time to reapply it. And finally, we offered you an urgent visa to enter Vietnam without a supplement because I supported this amount. What a pity that in the end, you were not happy about it.

Thank you again for choosing our service, I am sure that we won't stop enhancing our services to offer you a perfect trip that could be a good fit for your travel requirement in the near future.

Best regards,
Lucy

Highly recommend Lucy from Realistic Asia
Vietnam | Feb 11 - Feb 23, 2023

M
Mitch L.
Australia | Reviewed on Feb 26, 2023

We had an amazing time in Vietnam and couldn’t have been happier with the service we received from Lucy. Whenever we had questions or wanted to make last minute changes she was so quick to get back to us. Would highly recommend.

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Feb 27, 2023

Dear Mitch,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to accompany you and Kirsty on this trip. Thank you again for trusting our company, and we hope to see you again in other Indochina countries!
Best wishes!
Lucy