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Paula Adams

I grew up in a very small rural town called, Humpty Doo which is 30 minutes outside of the city of Darwin, in the Northern Territory. I lived the true outback life with wallabies jumping in my backyard, waking up to kookaburra’s laughing, and going hunting for food with my family. I moved to the United States in 1996 and began my travel agent experience working for 2 South Pacific wholesale companies in Los Angeles. I took a long hiatus from travel and decided to focus on being a stay home Mom to my 3 beautiful children. I’m married and have lived in the United States for 28 years.

What places and activities do you specialize in?

"I specialize in creating customized itineraries throughout the South Pacific for singles, couples, families, and small groups. I enjoy finding interesting ways for travelers to get to know our destinations by experiencing something different then the norm. So instead of the typical coach city tours, I like to offer something more unique like, a walk with an indigenous guide, a pub crawl through historic pubs, a progressive dinner to the hottest new restaurants or a surfing lesson with a local. My goal is for my clients to make unforgettable memories, romantic moments, family bonding experiences, a chance to meet locals in Australia, New Zealand, Fiji, Tahiti, Samoa, Vanuatu, the Cook Islands, Tonga, Papua New Guinea, the Solomon Islands and New Caledonia. "

How did you get involved in travel?

"I have always enjoyed travel from a very young age. My family would drive across Australia during school holidays. Some of our vacations would be driving from Darwin to Western Australia, Sydney, Melbourne, and South Australia. I enjoyed stopping in the small towns like, Kathrine, Alice Springs, and Coober Pedy and seeing the amazing country of Australia. Those fond memories we made started my love for travel. I look forward to creating these kinds of memories for my clients. When I moved to California I was given the opportunity to work for a Wholesale company selling the South Pacific and I have enjoyed it ever since. "

Please share a unique travel experience you will never forget.

"I feel very fortunate to have many unique travel experiences that it’s difficult to just pick one. I’ve kayaked along a beautiful river in Fiji, walked the black sand beach in Auckland, hiked through the Daintree Rainforest, took a helicopter tour of the Great Barrier Reef, climbed the Sydney Harbor bridge, experienced Vivid Sydney, see Tahitian vanilla being harvested on Taha’a, and fed fish from an overwater bungalow in Bora Bora. But my favorite unique experience is swimming with rays, tuna, and sharks in Bora Bora. We started the tour by sailing to the open ocean where our guide threw in ‘bait’ to attract the sharks and rays, you had the option to stay on the boat, or hop in the ocean and swim. Of course, I choose to get the full experience and swim with the ocean life, it was an amazing! Once we were back on the boat, we cruised to the Bora Bora lagoon where we had an amazing lunch, and our tour guide showed us the right way to tie a sarong. He also showed us the intelligences of a tuna fish. Our tour guide would throw bait in the air, and you would see tuna swimming so incredibly fast to catch it as it hit the water. I’ve never seen anything like it before, it was as if they were trained. We then had to opportunity to swim in the Lagoon, or just enjoy the beautiful beach. One of the local ladies showed me how to weave a basket from coconut fronds and I still have it till this day displayed in my home. "

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Recent trip reviews for Paula

Dream vacation success!
Australia | Feb 14 - Mar 21, 2025

Michelle
Michelle P.
Flagami, FL | Reviewed on Apr 15, 2025
Paula helped my husband and I plan our dream trip of five weeks in Australia and she did an amazing job. The planning process was a pleasure as Paula was very responsive and truly made the effort to understand what things were important to us. We visited Sydney, Hamilton Island, Melbourne, drove the Great Ocean Road, drove around Tasmania, and visited Perth and Ningaloo reef. This was a very ambitious itinerary but Paula organized our time in such a way that none of this felt rushed or... Read more

Paula helped my husband and I plan our dream trip of five weeks in Australia and she did an amazing job. The planning process was a pleasure as Paula was very responsive and truly made the effort to understand what things were important to us. We visited Sydney, Hamilton Island, Melbourne, drove the Great Ocean Road, drove around Tasmania, and visited Perth and Ningaloo reef. This was a very ambitious itinerary but Paula organized our time in such a way that none of this felt rushed or exhausting. Paula’s choices of accommodations were excellent and all details such as flights and rental cars were booked with much thought to comfort and convenience. Everything went seamlessly, and the couple of very small glitches were handled quickly and efficiently by the local agents. We had a perfect trip!

Local specialist: Paula Adams

Paula with Kimkim was so knowledgeable and he...
New Zealand | Mar 15 - Apr 2, 2025

M
Margaret L.
San Jose, CA | Reviewed on Apr 15, 2025
Paula with Kimkim was so knowledgeable and helpful with our trip to New Zealand. Neither of us knew much about the country or where to go. When we told her our interests she guided us to great places for hiking. Mt Cook, and especially the REALLY fantastic view from our room at the hotel she recommended was stupendous! We had several days of clear skies which we understand isn’t always the case. Abel Tasman hiking along the beaches for 7 miles after getting a water taxi drop off was another... Read more

Paula with Kimkim was so knowledgeable and helpful with our trip to New Zealand. Neither of us knew much about the country or where to go. When we told her our interests she guided us to great places for hiking. Mt Cook, and especially the REALLY fantastic view from our room at the hotel she recommended was stupendous! We had several days of clear skies which we understand isn’t always the case. Abel Tasman hiking along the beaches for 7 miles after getting a water taxi drop off was another highlight with its giant tree ferns. The guided hikes she recommended during the trip were interesting and informative. Paula also returned our calls promptly so we didn’t have to wait long to get answers which is very helpful in making plans. Thank you Paula!

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Apr 15, 2025

G'day Margaret & John,

It was a pleasure working with you. Thank you so much for taking the time to share your feedback about your recent trip. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience.

Your review means a lot to me, and it helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Take care and keep in touch.

Cheers,
Paula

Wonderful planning
Australia | Feb 19 - Mar 26, 2025

M
Marie K.
Japan | Reviewed on Apr 08, 2025
In the planning stages Paula made great suggestions and worked out a great itinerary for us. She could pay a bit more attention to final details, although things did work out rather well with only a few hiccups along the way. She was always attentive to our requests and dealt with them in a timely manner.
We had a fabulous time with the following tours - camel sunrise tour in Uluru, Field of Lights & dinner in Uluru, Ocean Free sailboat and snorkelling to Green Island in Cairns, Brisbane...
Read more

In the planning stages Paula made great suggestions and worked out a great itinerary for us. She could pay a bit more attention to final details, although things did work out rather well with only a few hiccups along the way. She was always attentive to our requests and dealt with them in a timely manner.
We had a fabulous time with the following tours - camel sunrise tour in Uluru, Field of Lights & dinner in Uluru, Ocean Free sailboat and snorkelling to Green Island in Cairns, Brisbane private tour including the Koala Sanctuary, Pinnacles private tour in Perth, Kangaroo Island tour was good but we would have preferred a flight there and back to make the days a bit more manageable, Bonorong Night tour was excellent, Freycinet Lodge Wine Glass Bay cruise was great despite inclement weather conditions, Reverse Great Ocean Road was fabulous, City to Country Mornington Peninsula private tour was also very enjoyable.
Excursions we did not enjoy as much -
Daintree Cape Tribulation by Billy Tea Safaris - too long a drive in a cramped 4WD mini bus, not enough restroom breaks in the morning while picking everyone from various hotels.
The hotels:
Harbour Rocks hotel in Sydney, the hotel had no elevator, it would have been nice to know ahead of time. Great location.
Desert garden hotel in Uluru was very comfortable with lots of space. There was no phone in the room and we had to get cold water in the restaurant. The restaurant was excellent.
Crystalbrook Bailey in Cairns had lovely accommodations and amenities. We enjoyed the pool and the breakfast offerings. Location was close to the waterfront and many good eateries.
Adina Apartment Hotel on Greorge St- it was wonderful to have a mini kitchen with dishes, fridge and microwave to make our own breakfast. Location was also very central to everything we wanted to see. There was a bit of confusion for our tour driver, as he was told to go to another Adina Hotel Anzac Square to pick us up.
QTPerth -this was our least favourite hotel. Very dark interior decorating. There were very few restaurants in it’s immediate vincinity, many vacant facilities, so the area seemed a little run down, and we were there on a labor day holiday Monday when everything was closed in the area. Even the hotel only had food available in the bar which doesn’t have comfortable eating furniture.
Crown Plaza in Adelaide was excellent, both for amenities and location, and access to restaurants, but the Fringe Festival was on and we didn’t get a chance to enjoy it as our Kangaroo Island tour took up 2 really long days. Also, the street our hotel was on was closed to traffic in the evening so our bus could not drop us off at our hotel late at night. It would have been nice to know about the Fringe Festival ahead of time, and we might have decided to spend an extra day there.
Rydges Hobart was an amazing accommodation with a wonderful breakfast in an older building setting.
Freycinet Lodge was our favourite resort. Beautifully appointed room with snacks and drinks included , great service, fabulous food, and right on the beach. We would have loved to stay there longer.
Peppers Cradle Mountain Lodge was a disappointment as maintenance and service was poor, and the night tour we reserved ourselves was also very poor. They did refund us the night tour after we complained.
Leisure Penny Inn was just serviceable but in a great location.
VOCO Melbourne was beautiful hotel with well appointed room and a good buffet breakfast. We enjoyed many restaurants in the area.everything was close and convenient, including the free trams.
Our transfers were all very prompt and efficient except for 2 of them: at the cruise terminal in Sydney when the driver arrived without any luggage space, and at our final flight arrival in Melbourne when the driver had been given the wrong flight number and terminal for our flight.

Hotel Reviews
Crowne Plaza Adelaide
Adelaide

Great location, well appointed room, lovely restaurant for dinner and nice pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Cradle Mountain Lodge
Cradle Mountain Tasmania

Lovely location but buildings and paths need maintenance. Our cabin was comfortable. They had a free laundry that was much appreciated. They were short staffed, so service was quite slow in both the restaurant for breakfast and the bistro. The formal dinner was delicious and we were well looked after.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Bailey
Cairns

Well appointed rooms. Lovely pool area with bar. Nice breakfast buffet. Close to waterfront and many eateries.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harbour Rocks Hotel
The Rocks, Sydney NSW

Great location. No elevator and USB plugs were not working. Plumbing needed updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Very spacious and well furnished. No telephones in rooms, no cold water in rooms - you need to go to the main restaurant to fill your bottles. Great food at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
QT Perth
Perth

Dark and poorly appointed rooms with impractical set up and too much fabric to catch dust, thus making it difficult for someone with allergies. No space for modern clamshell luggage. The restaurant was great for breakfast but wasn’t open on the Holiday Monday, when we couldn’t find any restaurant in the area. We resorted to eating in their bar area but it did not have a comfortable eating area. Poor location. It is a long walk to find a good restaurant.

Authenticity & Character
Location
Staff
Always seemed helpful but did not follow through.
Cleanliness & Comfort
Less fabric especially at the head of the bed, for people with dust allergies
Leisure Inn Penny Royal
Launceston
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Hobart
Hobart

Spacious suite, beautiful buildings. The buffet breakfast was delicious and in a well maintained older building. Had a coin laundry on site that was very useful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Freycinet Lodge
Coles Bay

Wonderful location and beautiful amenities. Our cabin was spacious and very welcoming with included wine and spirits as well as snacks, coffee and teas. The dining room as well as the bistro offered exceptional food with excellent service. It was nice to be so close to a quiet beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Voco Melbourne Central, IHG Hotel
Melbourne

Well appointed room although all glass walls can be problematic especially in the bathroom! The staff was very friendly and helpful. They dealt with issues very quickly. We were able to leave some of our luggage here for an extended period with no issues. Breakfast buffet was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bonorong Wildlife Sanctuary Night Visit
Bonorong Wildlife Sanctuary Night Visit
Hobart

As we had been advised to arrive early, we were on site before the Sanctuary closed to the public, so enjoyed a stroll around the grounds ahead of the tour. Our very knowledgeable guide took us first to see the reptiles before they got too cold and hid. We then went to feed the Tasmanian wallabies, followed by birds, quolls, possums, Tasmanian devils, an echidna, a baby wombat, and Tasmanian bettongs. In most cases we did guided feeding, with appropriate warnings on how to present the foods. A highly enjoyable and educational outing!

Quality of Experience
Guides, Drivers and Staff
Private City & Mornington Peninsula Day Trip
Private City & Mornington Peninsula Day Trip
Melbourne

Our driver/guide picked us up early, as he had received a different itinerary to ours, to start an hour earlier. We had visited some of the proposed sites with friends, so our guide adapted the itinerary to hit new (to us) places. We went to Arthur’s Seat high above the bay for an overview, and visited beach which featured “houses” that store supplies for their owners’ days at the beach. We had a delicious lunch in a converted General Store, and visited wineries in the afternoon. One activity we skipped was a visit to Moonlit Sanctuary, as we had already visited.

Quality of Experience
Food
Service was a little slow but our guide had warned us. It’s not downtown Melbourne after all.
Guides, Drivers and Staff
Transport
Wineglass Bay Cruises Morning Wineglass Bay Cruise - Sky Lounge including Lunch
Wineglass Bay Cruises Morning Wineglass Bay Cruise - Sky Lounge including Lunch
Freycinet

We were called the night before by the tour operator to warn of potential rough weather for the next morning. We proceeded with the tour, and were glad we did. The Sky Lounge is the reserved upper deck adjacent to the bridge, and the attentive crew saw to everyone’s needs. Welcome drinks were served as we departed, to head to the Lodge to pick up guests who had booked there. As we sailed south to reach open water, the captain repeated the warning that a gale was brewing on the east side of the peninsula. As we reached the strait, his decision was to divert away from Wineglass Bay and instead proceed to Ile des Phoques (Seal Island). On the way there, several guests felt queasy and were assisted by crew. At the island we saw fur seals and cormorants, but the real show was on the way back north, when a pod of dolphins swam alongside and cavorted in our wake. They were joined by gannets and albatrosses over the boat. We had lunch in a sheltered bay, with generous portions in individual meals, supplemented with lots of fresh oysters. For us, the rough weather wasn’t a deterrent, but there were several seasick guests. Not all expected that they could be seasick. However the crew assisted them all and maintained a pleasant atmosphere for the rest of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Freycinet to Cradle Mountain National Park - Self Drive
Freycinet to Cradle Mountain National Park - Self Drive
Freycinet

The roads in rural Tasmania were generally good, but services are sparse. The switchbacks ascending to Cradle Mountain park are narrow and require vigilance.

Quality of Experience
Drop off Car Rental
Drop off Car Rental
Australia

The car itself was fine, and gave us no problems. The only issues were with the personnel in the airport lots for pickup and drop off. In Hobart I was told to collect the keys in the parking lot from the attendant. She was nowhere to be seen, and my wife and I split up to look for her. This took more than 15 minutes. In Launceston, I saw an attendant across the lot as I pulled in, but by the time I parked she was gone. I took photos of the car for my records and dropped the keys in a return slot.

Quality of Experience
Guides, Drivers and Staff
Reverse Great Ocean Road Experience
Reverse Great Ocean Road Experience
Australia

This tour starts from Downtown Melbourne, proceeds west to Colac (along the highway) then south to the southern end of the Great Ocean Road on the shipwreck coast. A lot of time is spent in the coach, with commentary by the driver, to prepare for the self-timed walks. He also introduced guests to the TimTam Slam at the first coffee break. This stretch of highway features some of the most iconic formations in Australia, the 12 Apostles, as well as Loch Ard gorge, Great Otway National Park, and the seaside towns that were heavily damaged by fire and floods in the 1980s. The Memorial Arch stands as a monument to the work of the Diggers who built the road in the 1930s.

Quality of Experience
Food
Lunch was premade sandwiches. The “dairy free” offering was a thin tomato and lettuce sandwich with no protein whatsoever. The regular sandwiches were ham and cheese or chicken salad.
Guides, Drivers and Staff
Transport
Luxury Outback Tours Full Day Pinnacle Tour
Luxury Outback Tours Full Day Pinnacle Tour
Perth

Our guide was very knowledgeable and made the private tour very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

Loved this experience. Meeting other guests. The meal was delicious and seeing the stars and the field of light magical.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
30 Minute Great Barrier Reef Scenic Helicopter Flight
30 Minute Great Barrier Reef Scenic Helicopter Flight
Cairns

Tide was high when we went out so not the best conditions to see the reef clearly.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Camel Ride
Sunrise Camel Ride
Australia

Amazing experience! Highly recommend this. I wasn’t even sore the next day after riding the camel for an extended period of time. The staff was exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Great Barrier Reef and Green Island Tour - Ocean Free Sailboat
Great Barrier Reef and Green Island Tour - Ocean Free Sailboat
Cairns

It was a rough sea day but the staff made the best of a rough situation. We really enjoyed it all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Two day/1 night Ultimate Kangaroo Island Experience (Cruise/Cruise) - Day 2
Two day/1 night Ultimate Kangaroo Island Experience (Cruise/Cruise) - Day 2
Kangaroo Island

Mini tour bus was uncomfortable with malfunctioning seatbelts. We enjoyed a more relaxed pa ce than on day one. Not enough time allotted for dinner before the ferry. Service was very slow at the restaurant that was recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

Very long time in the 4x4 cramped vehicle, (about 5 hours total travel time there and back) stopping to do all the hotel pick ups and then in Port Douglas where there should have been a restroom break. We enjoyed the tour once we got there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cramped mini 4x4 bus.
Private City & Lone Pine Day Trip
Private City & Lone Pine Day Trip
Brisbane

Lovely slow paced private tour. Our guide was very knowledgeable and we enjoyed our day, especially our time at the Lone Pine Koala Sanctuary.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Two day/1 night Ultimate Kangaroo Island Experience (Cruise/Cruise) Day 1
Two day/1 night Ultimate Kangaroo Island Experience (Cruise/Cruise) Day 1
Australia

Bus to ferry was very cramped for leg space and very long because of multiple pick up points. Ferry did not have breakfast foods available as the supplier had not delivered. We started our day very early and were quite hungry by lunch time. First day tour was in a more comfortable coach. Our accommodations at American River in the Mercure hotel was great. Older facility and the mattresses and rooms need updating but wonderful food and service. We really enjoyed our first day tour but were disappointed to spend so little time at the Animal sanctuary.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Apr 10, 2025

G'day Marie & Doug,

Firstly, it was a pleasure working with you and Doug. Thank you so much for taking the time to write such an extensive and informative review—I truly appreciate it. I'm sorry to hear about the minor hiccups you encountered, but I'm glad to know that everything worked out in the end.

Your review helps us continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Take care and please keep in touch.

Cheers,
Paula
[email protected]

KimKim helps travelers enjoy visiting other countries confidentally
Australia | Feb 16 - Feb 28, 2025

Michelle
Michelle C.
Columbus, OH | Reviewed on Mar 24, 2025
We engaged KimKim to put together an itineray for my husband and I for Australia. We had used the online travel agency last year for a trip and really liked their selections of hotels and execursions. After a month long cruise, we were debarking in Sydney and planned to spend nearly two weeks there. Paula, our travel consultant, was very responsive in helping us plan our time there and finding places to stay. Overall, we are very pleased with how the trip went in Australia. There were two... Read more

We engaged KimKim to put together an itineray for my husband and I for Australia. We had used the online travel agency last year for a trip and really liked their selections of hotels and execursions.

After a month long cruise, we were debarking in Sydney and planned to spend nearly two weeks there. Paula, our travel consultant, was very responsive in helping us plan our time there and finding places to stay. Overall, we are very pleased with how the trip went in Australia. There were two hotels that just okay. One had water damage and the chef didn't show up for breakfast on a morning we had an early excursion and had to scramble to find a quick breakfast.

That said, I would recommend using KimKim to my friends and family. The team does a fantastic job in helping travelers get around in countries that they have not traveled before. I like that we receive an itineray with all of our day to day activities that includes key contacts and addresses.

Hotel Reviews
Mercure Cairns
Cairns

Tbere was water damage in the lobby of the hotel. The chef didn't show up for work on a morning we had an early execursion. The first morning we went to breakfast, the coffee machine wasn't working. The second morning, we had to scramble to find a quick breakfast before we were picked up as the chef didn't show up for breakfast. They didn't offer to help us pay for that. While the room was nice, it was very hot and humid and the room's AC had a hard time keeping up.

Authenticity & Character
Overall the hotel seems a bit shabby.
Location
Very good location to restaurants and shopping.
Staff
The staff at the front desk were very nice.
Cleanliness & Comfort
Again, while clean, except for the waer falling from the ceiling tiles, the hotel seemed shaby.
Hotel Indigo Adelaide Markets, an IHG Hotel
Adelaide

Really enjoyed staying at this hotel. It seemed new and was very well appointed.

Authenticity & Character
It had a great vibe.
Location
While across the public market, it was a bit of a hike to the CBD, restaurants and shopping.
Staff
Everyone at the front desk was extremely helpful.
Cleanliness & Comfort
Yes.
Mercure Welcome Melbourne
Melbourne

The hotel is located in the middle of Chinatown and on a busy street. It lacked any character and the breakfast was inedible. The rooms were small and lacked storage space for suitcases, etc. Plus the rooms were very warm, again it was hot and humid and the AC couldn't keep up.

Authenticity & Character
The entire hotel seemed bland and uninviting.
Location
There were other hotels not right in the center of everything and on a street (alley really) that had busy traffic.
Staff
While the staff was friendly, the front desk seemed to be busy.
Cleanliness & Comfort
Our room was small and we just didn't want housekeeping to come in. I'm not even sure the cleaners even tried to come in every day. Overall, the place didn't seem super clean.
Activity Reviews
Dolphin Sanctuary Guided Kayaking
Dolphin Sanctuary Guided Kayaking
Adelaide

The place was not inviting and the operator didn't open the doors until the time the tour started. There was no place to wait and we had to find our own tranportation there and back. They seemed a bit short staffed and disorganized until the last minute. Even though we did see dolphins, I wouldn't recommend this tour to anyone.

Quality of Experience
There were two groups but at the end it was one big, unruly group. At one point, all the kayays ended up to a narrow point going into a mangrove, those of us in the front were pushed into trees and had a hard time getting through the narrow point.
Guides, Drivers and Staff
When we did have a chance to chat with our guide, he seemed knowledgable. But once the two groups merged, it was hard to follow instructions.
Transport
Transportation was not included and it the location seemed a bit out of the way. We had to pay for an Uber both ways.
Private Dinner, Tales & Cocktails Experience
Private Dinner, Tales & Cocktails Experience
Melbourne

This was an amazing experience. Our guide, Raff, took us to three unique places we never would have found on our own. Plus he was a great conversationalist and shared information about the arts scene in the city. Very impressive.

Quality of Experience
Our guide was very knowledgeable and personable. He took us to some great restaurants and had lots to share about the surrounding locations. The entire experience was incredible.
Food
All of the food was so good. We ate house made tqcos at a rooftop restaurant, enjoyed wine with cheese and crackers and ended with a drink at a unique speakeasy.
Guides, Drivers and Staff
See above.
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

Overall this was a good tour, just really long. Rown, our guide, was very knowledgeable and engaging. He did a great job with the group and well-versed about Daintree and the rainforest and its history. Great storyteller. The only drawback was the cruise we took on the river. I don't think that added anything to the experience. We probably gotten home a bit sooner if we skipped that.

Quality of Experience
Our guide did a fantastic job. Plus we were seeing so many beautiful locations.
Food
The food at the restaurant was good but not great. Knowing there aren't a lot of options it worked. The restaurant offered a great backdrop to the forest. Plus many in our group were able to go for a swim in the river next to the restaurant.
Guides, Drivers and Staff
Rowan is really good at what he does!
Transport
The vehicle was clean and comfortable.
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This was an amazing tour. I'm so glad we were able to do this. The story of the construction and updates just fascinating.

Quality of Experience
We got to see nd listen to the orchestra practice playing in the large hall.
Guides, Drivers and Staff
Our guide was knowledgeable but came across a bit snooty.
Transport
We walked there ourselves after lunch and took an Uber to the hotel
Discover Melbourne by Bike
Discover Melbourne by Bike
Melbourne

I did not participate as we had a long tour the day before on a tour we booked on our own. However Glen went and enjoyed seeing the city by bicycle. The guide, Pat, asked the group if they minded if the tour went on a bit longer to cover more ground. Everyone agreed and had a good time.

Quality of Experience
Guides, Drivers and Staff
Very knowlegeable about the city and bicycling.
Transport
Wildlife, Waterfalls & Wine Day Trip
Wildlife, Waterfalls & Wine Day Trip
Sydney

While this was a long day, it was enjoyable. Steve was a great guide who was very knowledgable.

Quality of Experience
Was very excited to pet a koala bear and feed kangaroos and wallabyes.
Food
We stopped at a restaurant on the beach. There were great options to choose from and the food was great.
Guides, Drivers and Staff
The guide was very knowledgeable about the places we visited and the surrounding area. He was also very personable. too.
Transport
Clean and comfortable.
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

It was great to drive around and have someone point out points and places of interest. However, we saw some great architecture and didn't really stop in the city, probably due to traffic. Our guide took us out of the city center to nearby neighborhoods where we did stop a few times. I probably would have preferred a walking tour of the city.

Quality of Experience
Overall it was nice and the guide was knowledgable.
Guides, Drivers and Staff
He was very knowledgble.
Transport
Clean and comfortable.
Michaelmas Cay Cruise
Michaelmas Cay Cruise
Australia

Overall, the tour to see the Great Barrier Reef was great. That said, the weather brought high winds making the sea choppy the cruiand the cruise a bit uncomfortable for several people. But the staff did a great job in offering ginger to help those struggling with seasickness. tThey also had two marine biologist to provide educational components on the way to the reef and back.

Quality of Experience
The staff did a great job getting people ready to visit the island and snorkel if they wanted.
Food
They had a variety of food that provided those with diet restrictions with options. The food was well marked and tasty!
Guides, Drivers and Staff
Transport
The ship was rocky, but that's not the fault of the tour operator. The ship was very nice and comfortable overall.
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 24, 2025
G'day Michelle & Glen, Thank you so much for taking the time to share your feedback about your recent trip as well as the awesome pictures. I truly appreciate your kind words and are delighted to hear that you had a wonderful time. It was a pleasure working with you both. Your review helps me continue to provide exceptional service to valued clients like you so thank you again for sharing your experiences with me. If there's anything else I can do to make your future travels even more... Read more

G'day Michelle & Glen,

Thank you so much for taking the time to share your feedback about your recent trip as well as the awesome pictures. I truly appreciate your kind words and are delighted to hear that you had a wonderful time. It was a pleasure working with you both.

Your review helps me continue to provide exceptional service to valued clients like you so thank you again for sharing your experiences with me. If there's anything else I can do to make your future travels even more memorable, please don’t hesitate to reach out.

Looking forward to assisting you with your next adventure to the South Pacific!

Kind Regards,
Paula

Paula did a great job getting our trip planne...
Australia | Mar 8 - Mar 19, 2025

D
Devreaux B.
Houston, TX | Reviewed on Mar 20, 2025
Paula did a great job getting our trip planned, hotel, flights and excursions booked, pick ups to and from the various airports and cities we visited and put together a great itinerary for my son and I to enjoy and get a real feel for what Australia has to offer. Oh yeah - planned and booked our trip in less than 3 weeks. Surfing in Bondi, white water rafting excursion and snorkeling at the Great Barrier Reef in Cairns, the shark cage dive in Port Lincoln and Ayer’s Rock were absolutely... Read more

Paula did a great job getting our trip planned, hotel, flights and excursions booked, pick ups to and from the various airports and cities we visited and put together a great itinerary for my son and I to enjoy and get a real feel for what Australia has to offer. Oh yeah - planned and booked our trip in less than 3 weeks. Surfing in Bondi, white water rafting excursion and snorkeling at the Great Barrier Reef in Cairns, the shark cage dive in Port Lincoln and Ayer’s Rock were absolutely fabulous!! - It truly was an amazing trip for us. Thank you so much for helping us schedule this very memorable vacation in the land down under!! Good day!!

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 20, 2025

G'day Devreaux, it was wonderful to speak with you today even though you must have been jetlagged. Thank you so much for taking the time to write a review. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience, and we were able to take care of everything in such a short time.

If there's anything else I can do to make your future travels even more memorable, please don't hesitate to text or email me.

I look forward to assisting you with your next adventure!

Cheers,
Paula

Australia & New Zealand - Amazing Trip! Worked with Paula
Australia | Feb 24 - Mar 15, 2025

Anita
Anita T.
East Brainerd, TN | Reviewed on Mar 18, 2025

Paula was absolutely amazing! She listened to understand my likes and to identify the activities that I would most enjoy.

Her knowledge and experience helped me plan an amazing trip.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 19, 2025

Hi Anita,

Thank you so much for taking the time to share your feedback about your recent trip. I truly appreciate your kind words, and I'm delighted to hear that you had a wonderful experience.

Your review means a lot to me, and it helps me to continue to provide exceptional service to valued clients like you. It truly was such a pleasure working with you in planning your vacation to Australia and New Zealand.

Please keep in touch and don't hesitate to reach out to me if you plan to visit the South Pacific again.

Cheers,
Paula
(951)264 6300

New Zealand Trip
New Zealand | Feb 11 - Mar 4, 2025

C
Craig & Valoree H.
Seattle, WA | Reviewed on Mar 11, 2025
I had spent a few years researching New Zealand and had gathered a lot of information. Early last year I began gleaning through it all in an effort to create an itinerary that included hikes/fishing/golf, sites we'd enjoy, and cultural experiences that would fit into about 3 weeks. Suffice it to say I got over-whelmed and it all got into a log-jam. I'd gone to Kimkim for help with an Iceland and Faroe Islands trip, so I reached out to them again. This was exactly what I needed to fix the... Read more

I had spent a few years researching New Zealand and had gathered a lot of information. Early last year I began gleaning through it all in an effort to create an itinerary that included hikes/fishing/golf, sites we'd enjoy, and cultural experiences that would fit into about 3 weeks. Suffice it to say I got over-whelmed and it all got into a log-jam. I'd gone to Kimkim for help with an Iceland and Faroe Islands trip, so I reached out to them again. This was exactly what I needed to fix the jam-up! Our primary rep was Paula. She reviewed all I'd come up with, and then worked along side me to pull together what worked best to accomplish our trip. When all was finalized, we were sent a complete trip folder, and were advised of our New Zealand in-country contact. Everything we needed was there - very reassuring. The trip went well, and when we had a specific question about one of the rental cars, our in-country person was very helpful. Very pleased with the service Kimkim provided, once again. Greatly appreciated Paula!

Activity Review
Half Day Kahukiwi Experience
Half Day Kahukiwi Experience
Rotorua

Spent half a day with the son of one of the Maori tribes chief. He shared many aspects of his culture, including historical information as well as current information. This included taking us to one of his tribe's Wharenui and then teaching us what this for. We had many questions, and he took time to answer each. Near the end of our time together, he made a "tea time" for us at a small tea house he had built on his family's land - it was on top of a hill, and the view was beautiful. When I explained to Paula what type of cultural experience we wanted, she suggested this, and it was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 11, 2025
G'day Craig & Valoree, Firstly, thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and it's wonderful to hear your vacation was a memorable one. I know how hard you worked to put this vacation together and I'm happy I got to be part of that planning process. :) Your review means a lot to me and helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make... Read more

G'day Craig & Valoree,

Firstly, thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and it's wonderful to hear your vacation was a memorable one. I know how hard you worked to put this vacation together and I'm happy I got to be part of that planning process. :)

Your review means a lot to me and helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Looking forward to assisting you with your next adventure to the South Pacific!

Kind Regards,
Paula

Phenomenal trip down under
Australia | Jan 18 - Feb 16, 2025

D
David C.
United Kingdom | Reviewed on Mar 06, 2025
Wow what a trip. This has been on the bucket list for some time, and we are so glad that we found Paula and KimKim. We explained to Paula what we'd ideally wanted to see in the time we had (2 weeks prior to a New Zealand cruise), and boy did she deliver. The hotels, transfers, trips and guides were all first class and aligned exactly with the type of things we explained we wanted to see. Highlights were Blue Mountains (long day!), Ocean Road trip with Fred (what a character), and... Read more

Wow what a trip. This has been on the bucket list for some time, and we are so glad that we found Paula and KimKim.

We explained to Paula what we'd ideally wanted to see in the time we had (2 weeks prior to a New Zealand cruise), and boy did she deliver. The hotels, transfers, trips and guides were all first class and aligned exactly with the type of things we explained we wanted to see.

Highlights were Blue Mountains (long day!), Ocean Road trip with Fred (what a character), and Uluru (Ayers rock). We also did Cairns but the weather at the time of year was Ugh but we did know that before we went.

All of the flights and transfers went like clockwork, and the hotels were spot on. Clean and in great locations. Thank you again Paula. Your communication and attention to detail is refreshing and we wont hesitate to reach out again.

Hotel Reviews
The Grace Hotel
Sydney, NSW

Great hotel in a superb spot in the heart of the city. 15 min walk to Syd Opera House, 10 Min walk to darling quay. Small coffee shop on site and an italian next door

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Britomart
Auckland

Really nice hotel with a great onsite restaurant and in the middle of the city. Clean rooms and attentive staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Voco Melbourne Central, IHG Hotel
Melbourne

Lovely hotel and in a great spot. A bit difficult to find at times when out and about so take a map! Roms were very comfortable and modern, and staff were very friendly and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Quite a basic hotel (more like a Motel) but I dont think in this location you'll be spoiled for choice. In any case it was spotless and the whole point of being here is to experince the outback and be outside. Nice restaurant on site and there is a small 'town square' with a few shops and Cafes. We loved Uluru.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Flynn
Cairns

Great hotel in the middle of the action. I imagine this hotel and location will be jumping at the right time in the season. Really helpful staff, and a lot of bars and restaurants nearby.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip on the Great Ocean Road
Day Trip on the Great Ocean Road
Melbourne

We had Fred as our guide. Really interesting and funny guy who helped pass the time as this is a long drive, but the scenery and locations are stunning. You must do this this trip in this location.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

A real one off. Dinner, drinks all included and a talk by an astronomer. As there is very little light polution, the skies are magical, and the desert is qo quiet. We'd go back tomorrow if we could. An exceptional visit to an exceptional location.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

This is a full day and its a long one, but its really worth doing as the scale and sights are breathtaking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City & Mornington Peninsula Day Trip
Private City & Mornington Peninsula Day Trip
Melbourne

Long day but to get a feel for the location, you have to push on a bit. We were pretty tired afterwards but it was a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Uluru Sunset
Afternoon Uluru Sunset
Uluru

You cant get too close to Uluru nowadays but this is as good as you'll get. A nice photo op of an iconic and significant landmark.

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

Like going back in time. Jurassic Park and king Kong rolled into one trip. We were incredibly lucky and saw the ultra-rare cassowary, plus all sorts of spiders (as big as my hand), wild birds, crocodiles, etc. A fantastic insight, in the oldest rainforest in the world (180m years old).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great Barrier Reef Snorkeling Day Trip
Great Barrier Reef Snorkeling Day Trip
Australia

Poured with rain when we were there which kinda limited visibility but we could still snorkel the reef and see fish, giant clams etc. Was a really good day out to an amazing place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 07, 2025
G'day David, Thank you so much for taking the time to share your feedback about your recent trip with us. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience. It was great to work with you in helping plan your vacation to Australia and New Zealand. Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable,... Read more

G'day David,

Thank you so much for taking the time to share your feedback about your recent trip with us. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience. It was great to work with you in helping plan your vacation to Australia and New Zealand.

Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

You have my email address so please do keep in touch and I look forward to assisting you with your next adventure in the South Pacific.

With gratitude and thanks,
Paula

Father-son trip to New Zealand
New Zealand | Jan 31 - Feb 22, 2025

Cory
Cory S.
Canada | Reviewed on Mar 04, 2025
My wife was organizing a trip for my 17 year old and I (her husband). My wife reached out to Paula for help and she responded quickly. Paul provided great insight and enthusiasm to our request for a father son trip to New Zealand. When we asked for special consideration for our teenage son in terms of adventure, Paula delivered. Any changes or requests were acted on and the trip was developed with high co-operation and great care. When we asked for a change due to budget, this was... Read more

My wife was organizing a trip for my 17 year old and I (her husband). My wife reached out to Paula for help and she responded quickly. Paul provided great insight and enthusiasm to our request for a father son trip to New Zealand. When we asked for special consideration for our teenage son in terms of adventure, Paula delivered. Any changes or requests were acted on and the trip was developed with high co-operation and great care. When we asked for a change due to budget, this was thoughtfully undertaken with grace and positivity. There were also parts that we wanted to organize ourselves and those were integrated into the Kim Kim itinerary. Paula was just an amazing planner and we loved working with her to creates these travel memories.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 04, 2025

G'day Cory
It was truly a pleasure working with both you and Linda to plan this memorable trip for you and your son. I’m grateful to have been a part of it and so happy to have helped create this experience for you.
I also really enjoyed getting to know more about your family and hearing about the incredible journeys you’ve taken. Thank you so much for sharing your experience and kind words—I truly appreciate it!

Wishing you many more wonderful adventures ahead!

Take care and keep in touch!

Cheers,
Paula
(951)264 6300

Dream trip come true!
New Zealand | Feb 4 - Feb 25, 2025

Clara
Clara L.
Seattle, WA | Reviewed on Feb 28, 2025
My trip to New Zealand was magical and everything I dreamed of! My local specialist Paula, and the others at Southern World, were helpful, professional, gave lots of attention to detail, and went above and beyond to make sure I was taken care of. I appreciated not only all the support, but the suggestions for itinerary and activities since it was my first time visiting New Zealand and I was traveling solo. Paula was also helpful in figuring out ways to stay within my budget. Overall a... Read more

My trip to New Zealand was magical and everything I dreamed of! My local specialist Paula, and the others at Southern World, were helpful, professional, gave lots of attention to detail, and went above and beyond to make sure I was taken care of. I appreciated not only all the support, but the suggestions for itinerary and activities since it was my first time visiting New Zealand and I was traveling solo. Paula was also helpful in figuring out ways to stay within my budget. Overall a positive experience and I would definitely recommend Paula and/or Southern World to help with a trip to New Zealand or Australia.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 03, 2025

G'day Clara,

Thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and delighted to hear that you had a wonderful experience. I admired your bravery in self-driving in New Zealand solo and happy I had a small part in the planning process. :)

Your review means a lot to me, and it helps us continue to provide exceptional service to valued clients like you.

I'm looking forward to assisting you with your next adventure in the South Pacific!

Best regards,
Paula
(951) 264 6300
[email protected]