Australia Travel Agents

Kimkim has selected the best Australia travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Australia who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Australia
Chat with a local specialist who can help organize your trip.

Liz Neal

(62 reviews)
Australia Travel Agent based in Sydney-Auckland-Los Angeles
Liz specializes in: Unique and authentic adventure in the South Pacific for singles, couples, families and small groups.
Recent traveler reviews for Liz:
"Liz did a wonderful job helping us with our delightful trip to see 4 very different regions of Australia." - by penny, Sep 23, 2024 · see review
"Liz was terrific in planning our month long trip to Australia." - by Patricia, Sep 4, 2024 · see review
"Liz helped us build a plan with something for everyone and a good balance of activity and time to relax." - by Kimberly, Aug 19, 2024 · see review

Vicky Steinhardt

(32 reviews)
Australia Travel Agent based in Noosa, Australia
Vicky specializes in: Tailor made travel, Family travel, Off the beaten track adventures, Unique locations, Honeymoons
Recent traveler reviews for Vicky:
"Vicky, from KimKim, did a spectacular job in every aspect." - by Anthony, Nov 14, 2024 · see review
"This was our first time using KimKim and appreciated the ease in which options were provided by the local specialist, Vicky, and how we were able to provide input." - by Ronald W., Nov 11, 2024 · see review
"Thanks to Vicky of VIO travel Australia for arranging this trip at short notice and planned very well except for early morning pick ups as teh whole trip was fast paced." - by Mohan, Nov 4, 2024 · see review

Connie Campos

(26 reviews)
Australia Travel Agent based in Washington and New Zealand
Connie specializes in: Bring your dream trip to life with Bespoke custom travel. I craft custom vacations to Australia and New Zealand.
Recent traveler reviews for Connie:
"Connie and Sherry were great!" - by Dennis, Oct 7, 2024 · see review
"Connie was super helpful in helping me to arrange a fairly last-minute trip to Sydney and Melbourne." - by Doug, Aug 26, 2024 · see review
"Connie made sure we had an action packed vacation while still being able to delve into the beauty of Australia and New Zealand." - by Laura, Jul 1, 2024 · see review
Connie's Favorite Itineraries:

Ruth Grau

(20 reviews)
Australia Travel Agent based in Adelaide, Australia, & Palm Springs, USA
Ruth specializes in: Luxury, Adventure, Family, Couples, Singles, Unique & Authentic, LGBTQ Travel
Recent traveler reviews for Ruth:
"I am extremely happy with how things were organized; with all the guides involved and Ruth and Sherry for helping to put everything together and help with the glitches." - by Nikola, Nov 15, 2024 · see review
"Our planner Ruth did an amazing job!" - by Carlos, Apr 7, 2024 · see review
"This is the second time that Ruth has organised an amazing trip for us." - by Annette, Apr 4, 2024 · see review

Paula Adams

(16 reviews)
Australia Travel Agent based in California and Australia
Paula specializes in: Australia, New Zealand, Fiji, and French Polynesia
Recent traveler reviews for Paula:
"When we needed to get in touch with agents both Paula and Sherri were helpful and timely with their responses." - by Genevieve, Oct 7, 2024 · see review
"Paula was a huge help with the planning of our trip to Australia." - by K, Sep 15, 2024 · see review
"Without a doubt, Paula will be my first call when I head back to the Southern Hemesphere because even with 23 days in country it was only a taste and I want more!" - by Christopher, Jun 11, 2024 · see review

Asko Merilainen

(8 reviews)
Australia Travel Agent based in Melbourne, Australia
Asko specializes in: Custom made itineraries, unique & authentic stays, nature & wildlife, food & wine, luxury, honeymoon, self-drive, couples, singles, LGBTQ Travel
Recent traveler reviews for Asko:
"Asko was easily reachable when we had questions." - by Elizabeth, Nov 2, 2024 · see review
"We recently had an amazing experience with Kimkim , specifically with the help of their local specialist, Asko, during our 5-day stay in Cairns, Australia." - by Naz, Jul 27, 2024 · see review
"It was everything we could have asked for, and Asko was amazing at helping us plan every detail." - by Beth, Jun 19, 2024 · see review

More in Australia


Trip Reviews for Australia

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 174 ratings

Our trip to Australia was a once in a lifetim...
Australia | Oct 10 - Nov 2, 2024

A
Anthony D.
Burlingame, CA | Reviewed on Nov 14, 2024
Our trip to Australia was a once in a lifetime experience. Vicky, from KimKim, did a spectacular job in every aspect. The hotels were both conveniently located and well above average. The guide in Sydney, Andrew, was a former teacher and singer at the Opera House and was a font of information and a pleasure to be with. The guide in Melbourne, John, took us on a walking tour and it was also very well orchestrated. He also was flexible as we had to change the date. Vicky was extremely... Read more

Our trip to Australia was a once in a lifetime experience. Vicky, from KimKim, did a spectacular job in every aspect. The hotels were both conveniently located and well above average. The guide in Sydney, Andrew, was a former teacher and singer at the Opera House and was a font of information and a pleasure to be with. The guide in Melbourne, John, took us on a walking tour and it was also very well orchestrated. He also was flexible as we had to change the date. Vicky was extremely helpful in resolving some rental car issues. She got back to me on a daily basis assuring me that it would get sorted. I would highly recommend both KimKim and Vicky for travel plans

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 15, 2024

Thank you so much, Anthony and Janice! I’m thrilled to hear that your trip to Australia was everything you hoped it would be. It was truly a pleasure working with you to bring all the pieces together. I’m glad to know you enjoyed the hotel selections and that both Andrew in Sydney and John in Melbourne added such depth and flexibility to your experience. I appreciate your kind words
Take care and All the Best
Vicky

Loved the on-line KimKim platform and our local specialist
Australia | Oct 23 - Nov 6, 2024

R
Ronald W. B.
Chicago, IL | Reviewed on Nov 12, 2024
This was our first time using KimKim and appreciated the ease in which options were provided by the local specialist, Vicky, and how we were able to provide input. During our trip, we reference the on-line itinerary several times a day. Vicky was a joy to work with and was available seemly 24 hours a day. She made multiple changes to our plan and responded to questions very quickly. Read more

This was our first time using KimKim and appreciated the ease in which options were provided by the local specialist, Vicky, and how we were able to provide input. During our trip, we reference the on-line itinerary several times a day. Vicky was a joy to work with and was available seemly 24 hours a day. She made multiple changes to our plan and responded to questions very quickly.

Hotel Review
Harbour Rocks Hotel
The Rocks, Sydney NSW

Nice boutique hotel and centrally located. However, the room we ended up getting was extremely small. Literally couldn't open up two suitcases at the same time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Dinner Cruise
Sunset Dinner Cruise
Sydney

The cruise was nice - food was decent. The duration of the cruise was perfect (not to long - my personal preference). The "sunset" part of the cruise didn't really exist -- the sun was still fairly high in the sky when the cruise ended.

Quality of Experience
Guides, Drivers and Staff
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

This was one of our favorite activities during the trip. We asked for and got a private driver that was very friendly and knowledgable. The hike in the Blue Mountains was the best!

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Bike Tour
Sydney Bike Tour
Sydney

This was a great way to see a lot of Sydney in a short amount of time. The only complaint we had was that the final part of the tour was through a heavily congested (by pedestrians) trip on the boardwalk by the harbour. My wife and I both felt a little unsafe during this and I'm sure we totally annoyed numerous pedestrians. Probably could be easily solved by starting the tour earlier the morning.

Quality of Experience
Guides, Drivers and Staff
McLaren Vale Wine Tour by Bike
McLaren Vale Wine Tour by Bike
Adelaide

Totally glad we did this tour - BUT felt a little unprepared for the skill level/fitness needed for the tour. I'm sure the "mountain biking" aspect of the tour was at the low end of average of skill/fitness for mountain bikers - but I felt a bit terrified during part of the tour (sharp rocks, narrow tracks, steep hills). I'm a semi-fit 60 year old that bikes quite a bit (albeit not mountain biking) and was pushed from a fitness perspective to complete the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
 DOLPHIN SANCTUARY & SHIPS GRAVEYARD KAYAK TOUR
DOLPHIN SANCTUARY & SHIPS GRAVEYARD KAYAK TOUR
Adelaide

We saw dolphins (which was great!) though they were from quite a distance away. However, I was really looking forward to seeing the ship graveyard and picked this tour because of it. The tour guide decided to cut the ship graveyard from the tour - because he said we spent too much time looking for/viewing dolphins. We did have a nice trip through the mangroves. The tour guide was very monotone and did not speak very loudly. I'm sure most of the people on the tour gave up on trying to hear him - he seemed oblivious.

Quality of Experience
Guides, Drivers and Staff
Laneways of Melbourne
Laneways of Melbourne
Melbourne

This was a big surprised - but we loved it. We never got the sense from reading the tour description that this was actually a tour of graffiti in alleys. Loved the artwork and the chance to see some sights you normally don't see walking through a big city.

Quality of Experience
Guides, Drivers and Staff
Private and Customised Great Ocean Road and 12 Apostles Tour
Private and Customised Great Ocean Road and 12 Apostles Tour
Melbourne

Really have mixed feelings about this tour. We loved the sights. We had a private driver. The mini-van we were in was a bit run down. Both my wife and I had trouble hearing the driver due to the road noise from the van and the driver not speaking loud enough. The driver wouldn't stop talking even after we told him we couldn't hear him. We told him a couple times to save his voice and stop talking, but that didn't stop him. Since about 60% of this tour is driving, this became awkward at times.

Quality of Experience
Guides, Drivers and Staff
Transport
The van we rode in was run down. Windows didn't work in the back. Very loud. The tour operation should consider an intercom system (very common) or something to make driver more audible.
Kuranda Scenic Railway Gold Class and Skyrail Rainforest Cableway
Kuranda Scenic Railway Gold Class and Skyrail Rainforest Cableway
Australia

One of our favorite activities on our trip to Australia. Both the railway and cableway were outstanding!

Quality of Experience
Guides, Drivers and Staff
Transport
Gold Class VIP Great Barrier Reef Cruise from Cairns by Luxury Superyacht
Gold Class VIP Great Barrier Reef Cruise from Cairns by Luxury Superyacht
Cairns

The boat ride was very rough and I learned that snorkeling isn't for me (neither of which is the fault of the tour operator). Many people we sea-sick for the entire cruise. We paid extra for the Gold Class VIP treatment with a private stateroom - and very happy we did this. The staff was wonderful. The food good.

Quality of Experience
Food
Guides, Drivers and Staff
Private Daintree Wanderer Tour
Private Daintree Wanderer Tour
Australia

Another highlight from the trip! We had a private driver who was very knowledgable. He actually walked with us on many parts of the tour which was nice. Never felt like his presence was intrusive. Newer mini-van. The only part of the day-long tour that was a bit of a dud was the one hour Crocodile Boat Tour. There were no crocodile sightings. The boat driver said that he had had several trips out with no crocodiles to be found. I don't think the other crocodile tour operators were having any better luck.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 12, 2024
Hi Ronald, Thank you so much for taking the time to share this review! I’m so glad to hear that your first experience with KimKim went smoothly and that you found our planning process convenient and collaborative. It was a pleasure working with you, and I’m thrilled that the online itinerary was a helpful tool throughout your journey. It makes my day to know that you felt well-supported along the way. Making sure everything was just right for your trip was a top priority, so it was my... Read more

Hi Ronald,

Thank you so much for taking the time to share this review! I’m so glad to hear that your first experience with KimKim went smoothly and that you found our planning process convenient and collaborative. It was a pleasure working with you, and I’m thrilled that the online itinerary was a helpful tool throughout your journey.

It makes my day to know that you felt well-supported along the way. Making sure everything was just right for your trip was a top priority, so it was my pleasure to make adjustments and answer any questions.

I’m also happy that you enjoyed the majority of the tours, and I appreciate your honest feedback on those that could use improvement. I’ll be sure to pass along your comments to the tour operators so they can enhance the experience.

Thank you again,and All the Best

Warm regards,
Vicky

Australia New-Zealand Trip..
Australia | Oct 16 - Nov 2, 2024

M
Mohan I.
Canada | Reviewed on Nov 04, 2024
Sydney Blue Mountain trip was exciting with Guide Elliott who was very knowledgeable and polite.
Uluru the walk looking at the skies was good. Hotel stay was standard with lousy job by housekeeping.
In Cairns the Ocean Freedom trip was exciting well looked after by the amazing staff.
Daintree Wanderer tour was very interesting in the rain forest and teh guide was excellent.
Melbourne City tour was a waste of time except the MCG tour and the MCG guide was excellent.
The pick up to and...
Read more

Sydney Blue Mountain trip was exciting with Guide Elliott who was very knowledgeable and polite.
Uluru the walk looking at the skies was good. Hotel stay was standard with lousy job by housekeeping.
In Cairns the Ocean Freedom trip was exciting well looked after by the amazing staff.
Daintree Wanderer tour was very interesting in the rain forest and teh guide was excellent.
Melbourne City tour was a waste of time except the MCG tour and the MCG guide was excellent.
The pick up to and from Melbourne Airport was very efficinet with the driver Pierre.
New-Zealand trip to Queenstown was interesting. The St. Moritz Hotel is good with the lake view unfortunately there were scaffoldings that blocked the view.
Milford sound Cruise was very scenic but the flight portion did not happen due to bad weather.
The TSS Earnslaw buffet lunch did not have good choice for vegetarian meals in spite of one requested beforehand.
In Auckland The Waiheke Island wine tour and lunch were excellent with a very knowledgeable guide from Ananda Tours.
The Rotorua tour could have been better with the inclusion of the Cultural presentation at Te Puija which was missed. The guide Harry was brilliant.
Special mention to be made of Raymond shuttle service to and from Auckland airport for their very timely and friendly service.
Thanks to Vicky of VIO travel Australia for arranging this trip at short notice and planned very well except for early morning pick ups as teh whole trip was fast paced.
I would

Hotel Reviews
Sir Stamford at Circular Quay
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Housekeeping was poor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Flynn
Cairns
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Langham, Melbourne
Southbank
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fable Auckland
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel St. Moritz
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Private Daintree Wanderer Tour
Private Daintree Wanderer Tour
Australia

Different kind of rain forest !!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

One of the best theatres in the world.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Worth the full day trip.

Quality of Experience
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney
Transport
Sydney Harbour Sunset Dinner Cruise
Sydney Harbour Sunset Dinner Cruise
Sydney

Very relaxing and good food.

Quality of Experience
Guides, Drivers and Staff
Transport
Field of Light Dinner | Indulge in a feast for the soul
Field of Light Dinner | Indulge in a feast for the soul
Uluru

A sprecial place to celebrate my wife's 70th birthday.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 05, 2024
Hi Mohan,
Thank you so much for sharing such a detailed review! I’m thrilled to hear about the memorable highlights, and I’ll certainly pass along your feedback to each of the guides, drivers, and hotels. It sounds like Guide Elliott in the Blue Mountains and Harry in Rotorua left a lasting impression, and I’ll let them know how much you appreciated their expertise and kindness. Raymond is a wonderful and we adore working with partners like him.
I’m glad you enjoyed the Ocean Freedom trip in...
Read more

Hi Mohan,
Thank you so much for sharing such a detailed review! I’m thrilled to hear about the memorable highlights, and I’ll certainly pass along your feedback to each of the guides, drivers, and hotels. It sounds like Guide Elliott in the Blue Mountains and Harry in Rotorua left a lasting impression, and I’ll let them know how much you appreciated their expertise and kindness. Raymond is a wonderful and we adore working with partners like him.
I’m glad you enjoyed the Ocean Freedom trip in Cairns and the fascinating Daintree Wanderer rainforest tour—it’s wonderful when the guides and staff make these experiences seamless and enjoyable. I’m also delighted that the Waiheke Island wine tour stood out
I’ve noted the issues you mentioned, including housekeeping at Uluru and limited vegetarian options on the TSS Earnslaw buffet and in Uluru. I’ll pass your feedback onto the providers.
Thank you again for trusting me to organize this trip at short notice.
Warm regards,
Vicky

Amazing experience with excellent, flexible service
Australia | Oct 12 - Nov 1, 2024

Dorothy
Dorothy C.
San Jose, CA | Reviewed on Nov 04, 2024
We had a wonderful experience on our custom tour with KimKim to Australia and New Zealand, enjoying all of it and every place we visited. It was so nice to have all our accommodations, flights, transportation and tours taken care of so we could relax and enjoy. We balanced the tour with a mix of group tours and free time, so were able to see things outside the cities such as rainforests, beaches and wildlife, while allowing days to just sleep in, go for a run or swim and spend the morning... Read more

We had a wonderful experience on our custom tour with KimKim to Australia and New Zealand, enjoying all of it and every place we visited. It was so nice to have all our accommodations, flights, transportation and tours taken care of so we could relax and enjoy. We balanced the tour with a mix of group tours and free time, so were able to see things outside the cities such as rainforests, beaches and wildlife, while allowing days to just sleep in, go for a run or swim and spend the morning at a local cafe.

I also appreciated the menu-option like format where Vicky provided several activities for us to choose from. While we'd love to do them all, it worked out perfect to have free days so we weren't on a bus every day for hours. The moderate level hikes for us were easy and shorter than expected, however most still allowed us to experience spectacular views and forest. Our favorites were the penguin parade at Philip Island, the Blue Mountains hike outside Sydney, the Auckland rainforest/beach hikes, and renting bikes in Rotorua through single track trails and redwood forest. Our accommodations had amazing locations, all very close and walking distance from the center of town, lake and beach. Most had kitchenettes and 3 had laundry in the room - amazing!

The interaction all online with Vicky worked out perfect. She was very quick to respond, very flexible with making changes to our original itinerary, as well as updates while on the trip. The ability to cancel tours with a couple days notice for a refund was a plus, given changes in weather and our preference once we were in-country.

All in all, a very well organized planning, booking and service from Vicky. The online site is also very easy to use and collaborate on. I would definitely recommend or use Kim Kim again for this type of tour.

Hotel Reviews
Park Hyatt Auckland
1010

Over the top accommodation on the waterfront docks of Auckland. Amazing pool and the best spa I've ever been in a hotel. The cafe/bar was nice and relaxing, with a really wonderful local musician playing soulful R&B. The breakfast spread was spectacular and offered many healthy options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Melbourne Southbank
Melbourne

Great location with fantastic lap swim-able pool and good sized gym. The room was clean and modern.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The White House Port Douglas
Port Douglas

Perfect location just a block from the gorgeous 4-mile beach and a few blocks from downtown restaurants and shops. Easy walk to the pier to catch the boat for the Great Barrier Reef tour. The fans and AC worked well. The only feedback would be to change out the lighting from stark, overly bright LED overhead to softer white light and/or optional lamps. We turned the lights off most of the time. A night light would have also been good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Rotorua
Rotorua

Very nice accommodation with great location near restaurants, lake and parks. The breakfast was wonderful and offered a variety of healthy options with fresh fruit, pastries, breads, chia pudding and gluten free muesli. We liked the convenience of renting e-bikes right from the hotel lobby, however it did take a long time for the staff to get us registered and set up. Still, they were super friendly, accommodating and flexible. One tip: The hand soap dispenser is very highly mounted to the far right of the sink, so I had to literally reach over and get on my toes to reach it every day. I would recommend making it lower, putting it on the sink or swapping the soap and the lotion (which is used less).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scenic Suites Queenstown
Queenstown

This accommodation had nice views of the lake and gondola ridge, however was right on the main road so was quite noisy. The temperature was quite cold when we arrived and the room was very cool, as if not used for some time. The main wall heater did not put out much heat so took a long time to warm the room and keep it warm. The bathroom and bedroom heaters worked much better. The windows are not well insulated, so the heat was not retained especially at night. Thankfully it warmed up and the sun warmed the room in the afternoons. If it was raining or snowing, we would have been uncomfortable in the room. The breakfast spread was very good with lots of variety and healthy choices.

Authenticity & Character
Location
Staff
Walking with us through the maze of lifts, hallways, outside byways and ramps to our room upon arrival with all our bags. It's very confusing.
Cleanliness & Comfort
The Sebel Quay West Suites
The Rocks

Beautiful hotel in a perfect location near the Rocks. Just 2 blocks from my company's office which was a pleasant bonus as I was meeting friends there while visiting. Everything about the hotel was wonderful. Gorgeous pool area (albeit not a lap pool unfortunately). The hot tub and sauna could have been hotter. The gym was very small for a hotel this size. Breakfast was very good and a lot of food. Good strong coffee drinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Small Group Bus Tour Phillip Island Wildlife and Brighton Beach
Small Group Bus Tour Phillip Island Wildlife and Brighton Beach
Melbourne

I didn't know before the tour what the penguin parade was all about, and this ended up to be one of the highlights of my entire 21-day vacation! The boxes beach was interesting. The wildlife park was ok, nothing special. However, once we got out to Philip Island everything changed. The views are spectacular. We saw dozens of wild wallabees and sea birds. Our tour guide was fun and informative. Even getting in late after 11pm, it was worth it. I would have only preferred more time at the penguin information center/shops as we only had maybe 10-15 mins to look around including using the restroom. There were some nice exhibits I would have liked to read through in more detail.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a 20 min walk from my hotel to the pickup hotel location. This made me nervous getting back into the city after 11pm at night. The driver dropped me off a little closer, but I still had a 15 min walk. To my surprise, the streets were very busy even at that hour on a week night so I felt relatively safe.
Waitomo and Hobbiton Experience (Auckland to Rotorua)
Waitomo and Hobbiton Experience (Auckland to Rotorua)
Auckland

Wished the glowworm cave experience was longer and the Hobbiton experience was shorter. Ideally, Hobbiton as a self-guided tour would have been much better. Our guide had over 30! people in the group so we had wait for everyone to take photos and selfies (ugh) before moving on to the next attraction. I would suggest smaller groups and a self-guided option. We had to suffer through a long time before getting to the restrooms and something to drink at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Coast & Rainforest Walking Day Tour
Coast & Rainforest Walking Day Tour
Auckland

Gorgeous rainforest with a very informative and personable guide who knew every tree, fern, bird and bit of the ecosystem. Very interesting Maori center. A little more time at the center would have been nice. Nice light hike. Spectacular black sand beach walk without shoes and to see the magnetic essence of the sand. Not too much bus time so all in all a good trip. There was one trail I would have preferred to go down farther, but the guides cut it short due to warm weather. That was a disappointment.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 04, 2024

Hi Dorothy,

Thank you so much for your wonderful review! I’m thrilled to hear you had a fantastic experience on your trip.

I’m glad my quick responses and flexibility helped make your planning smoother. It’s always important to have options, especially with changing weather, so I’m happy you found the cancellation policy beneficial.

I’m also pleased to hear you found the online platform easy to use for collaboration. It was a pleasure working with you to create such a memorable trip

Thanks again for trusting me with your journey

Take care and All the Best,
Vicky

Vicky , you arranged our Australia and New Ze...
Australia | Oct 16 - Nov 2, 2024

K
Kadamby J.
Canada | Reviewed on Nov 03, 2024
Vicky , you arranged our Australia and New Zealand trip very well. Hotel stays were very good except Fable where the service was moderate. Tours were very well organized, pickups were efficient and good and friendly.Ayer’s rock was amazing. Except the evening arranged dinner was so so for us vegetarians and atmosphere was full of bugs at night which the organizers could have controlled better. Cairns is beautiful. Seeing Great Barrier Reef was wonderful. On the whole an amazing trip and... Read more

Vicky , you arranged our Australia and New Zealand trip very well. Hotel stays were very good except Fable where the service was moderate. Tours were very well organized, pickups were efficient and good and friendly.Ayer’s rock was amazing. Except the evening arranged dinner was so so for us vegetarians and atmosphere was full of bugs at night which the organizers could have controlled better. Cairns is beautiful. Seeing Great Barrier Reef was wonderful. On the whole an amazing trip and experience. Thank you Vicky.

Hotel Reviews
Sir Stamford at Circular Quay
Sydney

Old charm. Very centrally located. Good service.

Authenticity & Character
Location
Staff
Polite and helpful.
Cleanliness & Comfort
Fable Auckland
Auckland

Many staff spoke English poorly and communication was difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Poor cleaning. Bathroom sink poorly designed.
Desert Gardens Hotel
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Flynn
Cairns
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Langham, Melbourne
Southbank
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel St. Moritz
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Field of Light Dinner | Indulge in a feast for the soul
Field of Light Dinner | Indulge in a feast for the soul
Uluru
Quality of Experience
Food
Better vegetarian options.
Guides, Drivers and Staff
Transport
Discover the mysteries of the outback sky
Discover the mysteries of the outback sky
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Great Ocean Road Full Day Private Experience
Great Ocean Road Full Day Private Experience
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Milford Sound – Coach Cruise Fly
Milford Sound – Coach Cruise Fly
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Waiheke Island - Exclusive Tours - STANDARD DAY (Private Tour)
Waiheke Island - Exclusive Tours - STANDARD DAY (Private Tour)
Auckland
Quality of Experience
Guides, Drivers and Staff
Transport
Debra was excellent.
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Private Melbourne City Highlights
Half Day Private Melbourne City Highlights
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
TSS Earnslaw and BBQ Buffet Lunch in Queenstown
TSS Earnslaw and BBQ Buffet Lunch in Queenstown
Queenstown (NZ)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Harbour Sunset Dinner Cruise
Sydney Harbour Sunset Dinner Cruise
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Private Daintree Wanderer Tour
Private Daintree Wanderer Tour
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Full-Day Rotorua Tour
Private Full-Day Rotorua Tour
Auckland
Quality of Experience
Guides, Drivers and Staff
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 03, 2024

Hi Kadamby and Mohan,
Thank you so much for sharing your feedback. I’m thrilled to hear that you had an amazing overall experience in Australia and New Zealand! I’m glad the hotel stays and tours went smoothly, and your trip was as memorable as hoped. I appreciate your comments about the Fable and the Ayers Rock dinner experience and will pass your feedback on to our partners.
Thank you again for trusting me with your travel planning, and I hope these memories stay with you for a lifetime!
Warm regards,
Vicky