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active 2 hours ago

Trang NGUYEN

I love travelling, I have travelled to most places in Vietnam, Cambodia, Laos and Thailand and I have over 14 years of experience working in tourism. I want to assist travellers discover beautiful experiences, landscapes, and cultures. My desire is to create wonderful Asia holidays for all travellers.

What places and activities do you specialize in?

"Vietnam, Laos, Cambodia, Myanmar and Thailand. I specialize in real human encounters, local culture, cuisine, hiking routes and bringing travellers off the tourist track or getting under the surface iconic destinations to meet locals while still stay in comfort. "

How did you get involved in travel?

""When I was a high school student, my mother took me on a journey around the North of Vietnam. During this trip, I had a chance to visit many places in the north of Vietnam from the mountains to the sea. This was a wonderful trip for me, and it inspired me want to travel to other destinations in Vietnam and overseas. This trip also inspired me to apply to study tourism at university. After graduating from university in 2010, I started my job as a journey planner to help travelers worldwide learn more about Vietnam's beauty.""

Please share a unique travel experience you will never forget.

""I visited Sapa with my colleagues and we decided overnight at a homestay in a local village instead of a hotel in town. They provided a full experience with a lot of love and hospitality and of course incredible food. They also offered fun activities like trekking into Sapa villages. After this experience I wanted to keep travelling as a local."

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Trang

I would have liked for our flight seats to ha...
Vietnam | Mar 6 - Mar 25, 2025

M
Margaret N.
Boston, MA | Reviewed on Mar 26, 2025
I would have liked for our flight seats to have been taken care off & set as this trip was organized more then a months time. I would have also liked to have had exact names of appointed restaurants along with their addresses so we could plan accordingly with time & transport arrangements. It’s always helpful to have the trust & confidence that everything has been taken care off thoroughly & completely without having to worry about following up with anyone. Otherwise, I was satisfied... Read more

I would have liked for our flight seats to have been taken care off & set as this trip was organized more then a months time. I would have also liked to have had exact names of appointed restaurants along with their addresses so we could plan accordingly with time & transport arrangements.

It’s always helpful to have the trust & confidence that everything has been taken care off thoroughly & completely without having to worry about following up with anyone.

Otherwise, I was satisfied with your service. Thank you all!!

Hotel Reviews
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
It was all good, clean, efficient.
Location
Staff
Cleanliness & Comfort
Catherine Cruises Halong Bay
Quang Ninh

This cruise hotel was BEAUTIFUL, SPACIOUS for a boat that size & their food was delicious! Of course, the sites helped a lot 😋!!

Authenticity & Character
Location
Spectacular!!
Staff
WONDERFUL Staff!!! ELLA WAS AN INCREDIBLE HOST! 1 of a kind!! She’s pretty SPECIAL!!
Cleanliness & Comfort
Indochine Palace
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bliss Hoi An Beach Resort & Wellness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang NGUYEN

I had the pleasure of working with Trang to p...
Vietnam | Mar 2 - Mar 15, 2025

S
Sangita G.
San Jose, CA | Reviewed on Mar 18, 2025
I had the pleasure of working with Trang to plan a recent trip to Vietnam and Cambodia> I had never used Kim Kim prior so was a bit nervous. No need to be, I was impressed with the service received! From the very beginning, Trang was incredibly responsive and organized, answering all of my questions promptly and thoroughly. She took the time to understand my travel preferences and crafted a customized itinerary that perfectly suited my interests. Every detail of the trip was well... Read more

I had the pleasure of working with Trang to plan a recent trip to Vietnam and Cambodia> I had never used Kim Kim prior so was a bit nervous. No need to be, I was impressed with the service received! From the very beginning, Trang was incredibly responsive and organized, answering all of my questions promptly and thoroughly. She took the time to understand my travel preferences and crafted a customized itinerary that perfectly suited my interests.

Every detail of the trip was well planned.For our 2 week trip we saw 7 cities with the help of 4 different regional tour guides and drivers. 3 of the guides were great, one l was not as knowledgeable as I would have hoped. All guides and drivers were punctual and reliable . I felt completely at ease knowing everything was taken care of. During the trip, everything went smoothly. Trang was in constant contact checking in on us most days. She accommodated minor changes such as changing what we wanted to tour with 24 hours notice.

What stood out the most was how Trang anticipated my needs before I even realized them, ensuring that I had the best possible experience. Her attention to detail, professionalism, and genuine care made my trip to Vietnam and Cambodia unforgettable. I highly recommend their services to anyone looking to travel to this amazing part of the world!

Hotel Review
Indochine Premium Cruise

Amazing ship with luxurious cabins and some of the best meals we experienced on our trip. Ha Long bay is spectactular nd would highly recommend this premium cruise

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake - Dinner with an Apsara Dance Show
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake - Dinner with an Apsara Dance Show
Siem Reap

The temples were breathtaking and a "do not miss". Unfortunately Tonle Sap lake was in low water season(mid march) and thus we were unable to get the full experience including getting to see floating villages. While the long drive out did allow us to see Cambodia and small villages, it did not feel a good use of a half day. Aspara dance was entertaining. Food at the dinner was mediocre.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
HaNoi- Ninh Binh: Visit Hoa Lu & Trang An Grottoes
HaNoi- Ninh Binh: Visit Hoa Lu & Trang An Grottoes
Vietnam

Do not miss this amazing site of the Trang An grotto boat tour. The caverns are unique and made for a unforgettable experience.

Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Private Tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Private Tour)
Ho Chi Minh City

Good to do at night once the sun goes down for a more comfortable experience. Was a ton of fun riding on the back of scooters and getting to know more about life in HCMC from our guides. Feel like we got a good feel for the city as covered alot of ground. The food was good , but was secondary to the scooter experience. We'd been in country for over a week so had already experienced similar foods.

Quality of Experience
Guides, Drivers and Staff
Transport
Hue City Tour
Hue City Tour
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Countryside - Lantern Making - Gardening  & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An

Enjoyed getting out to the countryside farm area.

Siem Reap - Explore Angkor Complex Temples
Siem Reap - Explore Angkor Complex Temples
Siem Reap

We had an absolutely amazing 2 days exploring the Angkor Wat complex with our guide! From start to finish, the experience was unforgettable. Our guide was knowledgeable about the history and culture of the site, which made the tour even more enriching. . He was attentive to our pace, ensuring we had time to explore and ask questions, while also making sure we didn’t miss any of the key highlights. The temples were breathtaking. I would highly recommend booking a guided tour of Angkor Wat to anyone visiting. It’s a must-see, and having a knowledgeable guide and a comfortable van and thoughtful driver (provided cold water and a cold towel at every stop) made it even more special.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2025

Hi Sangita,
Thank you so much for taking the time to share your experience with me and my team and for your truly heartwarming and kind words. Your happiness and satisfaction with our services bring me and my team a lot of motivation and passion for our job ♥️.
I wish your family and Kavita’s family all the best and I do hope to have another chance to accompany you on your next adventure in Southeast Asia!
Lots of love to you from Hanoi, Vietnam ♥️
Trang

I had an idea of the places that we wanted to...
Vietnam | Jan 31 - Feb 11, 2025

David
David H.
Ashburn, VA | Reviewed on Mar 03, 2025
I had an idea of the places that we wanted to go and Trang advised me on which ones were best and those that were not optimal. Read more

I had an idea of the places that we wanted to go and Trang advised me on which ones were best and those that were not optimal.

Hotel Reviews
La Vela Saigon Hotel

Good hotel with excellent restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Pearl Hotel
Hanoi

Right in the middle of the old city, close the park. Great rooftop bar too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bamboo Village Resort

Great beach location and restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Palace

We enjoyed the the restaurant and location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Lan Ha Cruise
Hai Phong

The bay was gorgeous, the excursions enjoyable and the food fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Vietnam

Our guide was exceptionally well-spoken.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City: Visit Cu Chi Tunnels & HCMC City Tour
Ho Chi Minh City: Visit Cu Chi Tunnels & HCMC City Tour
Ho Chi Minh City

Guide was exceptional.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Mui Ne Beach
Ho Chi Minh City - Mui Ne Beach
Mui Ne

Fantastic place, highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue City Tour
Hue City Tour
Hue

We enjoyed touring the palace and had a very good guide.

Quality of Experience
Guides, Drivers and Staff
Transport
The dragon boat had the owner’s family on board, which was a treat.
Hanoi - Lan Ha Bay, Indochine Lan Ha Cruise
Hanoi - Lan Ha Bay, Indochine Lan Ha Cruise
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Stopping at the Cultured Pearl exhibit was a bonus.
Hue - Fly to Hanoi, Hanoi City Tour
Hue - Fly to Hanoi, Hanoi City Tour
Vietnam

Everything was well planned out and executed. We weren’t expecting to go to the ‘Minority’ museum, but we’re glad we did, as it helped understand the fabric of Vietnam.

Quality of Experience
Guides, Drivers and Staff
Transport
Halong & Lan Ha Bay, Indochine Cruise - Hanoi
Halong & Lan Ha Bay, Indochine Cruise - Hanoi
Vietnam

We’ve always wanted to go and we’re not disappointed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Mar 11, 2025

My dear David and Lynda,

I hope you have a great time in South Korea. Thank you for taking time to share your experience with us! I am so happy that you enjoyed your holiday in Vietnam and that you appreciated my work and support. Your feedback is highly appreciated, enabling us to develop our services further and organise memorable trips for our future clients.

Once again, thank you for choosing Vietnam as your travel destination. Wishing your family all the best and many more memorable adventures ahead!

All the best,
Trang

Amazing trip. Don’t even know where to start...
Vietnam | Feb 22 - Feb 28, 2025

D
Don S.
Flagami, FL | Reviewed on Mar 02, 2025
Amazing trip.
Don’t even know where to start.
Trang
The amount of effort and time you put into planning this trip was amazing. Communication was so well handled. Every question was answered right away and any issues dealt with instantly. From pick up to drop off it was like the drivers were hiding right behind us. We actually made the comment one day we better not wait any more than 60 seconds for the driver and he never disappointed.
Richard was awesome. His knowledge of south Vietnam...
Read more

Amazing trip.
Don’t even know where to start.
Trang
The amount of effort and time you put into planning this trip was amazing. Communication was so well handled. Every question was answered right away and any issues dealt with instantly. From pick up to drop off it was like the drivers were hiding right behind us. We actually made the comment one day we better not wait any more than 60 seconds for the driver and he never disappointed.
Richard was awesome. His knowledge of south Vietnam was so amazing. Took the time to explain things in the vehicle before we arrived at each location so we could avoid the crowds.
Transfers were all as promised and well organized
Our trip to Ha Long Bay was everything we expected and more. The cruise Trang chose was truly 5 Star
In all I would recommend KimKim to plan your Vietnam vacation.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Mar 11, 2025

My dear Don,
I do hope you are doing fine and not too busy at work. You might miss Vietnam sometimes :). It was an absolute pleasure to accompany such friendly customers like yourself during your trip to Vietnam. I am so happy that you had a wonderful time in Vietnam. I’ve sent your high appreciation to our team, especially Richard and drivers. Thank you so much!
Wishing you nothing but all the best. I do hope to have another chance to welcome you in Southeast Asia.
Warmest greetings and lots of love from Vietnam,
Trang

Suffice it to say it was a perfect trip! Tran...
Vietnam | Feb 13 - Feb 21, 2025

H
Holly S.
Ashburn, VA | Reviewed on Feb 21, 2025
Suffice it to say it was a perfect trip! Trang is our new hero, so professional, competent, welcoming, and always very responsive. We will absolutely recommend her to future travels! We think she deserves a raise😊. Seriously without her I don’t think we would have enjoyed our trip as much. We wouldn’t change a thing, well maybe just the rain in BaNa Hills! Loved our hotels and also our guides. If we had to pick a favorite day it might be our last one in HoiAn. But truly it was all memorable! Read more

Suffice it to say it was a perfect trip! Trang is our new hero, so professional, competent, welcoming, and always very responsive. We will absolutely recommend her to future travels! We think she deserves a raise😊. Seriously without her I don’t think we would have enjoyed our trip as much. We wouldn’t change a thing, well maybe just the rain in BaNa Hills! Loved our hotels and also our guides. If we had to pick a favorite day it might be our last one in HoiAn. But truly it was all memorable!

Hotel Reviews
Hanoi Pearl Hotel
Hanoi

The Hanoi Pearl Hotel was a delightful first stop on our trip. Although not the most luxurious, its cozy atmosphere and prime location made it a standout for us. The staff knew us by name, which made it feel personal and welcoming. It was perfectly situated for exploring Hanoi, which added to our satisfaction. The rooms weren't huge, but overall, it was a charming experience.

Hoi An Delicacy Hotel & Spa
Hoi An

Hoi An Delicacy Hotel & Spa was lovely, especially with its rooftop amenities. Although it's a bit on the edge of town, which made walking into town slightly less convenient, the overall experience was very pleasant. The location made it feel a bit exclusive and serene.

Indochine Lan Ha Cruise
Hai Phong

The Indochine Lan Ha Cruise was a fantastic experience! Though I've been on many cruises, this one stood out for its charm and old-world feel. They packed the itinerary with special activities, like cooking demonstrations and exercise sessions, which made it special. It was a new ship but had the charm of an older vessel, adding to the allure. My granddaughter was thrilled by the experience of sleeping on water, which added to the joy.

Activity Reviews
Hue - Ba Na Hills - Golden Bridge - Marble Mountain - Hoi An
Hue - Ba Na Hills - Golden Bridge - Marble Mountain - Hoi An
Vietnam

We had a wonderful time at Ba Na Hills! Despite knowing little about it beforehand, the park atop a mountain was an incredible surprise. The day we visited, it poured rain, so we were soaked, but the magic of the place shone through. Even with the weather, it was an unforgettable adventure.

Hoi An Countryside - Lantern Making - Gardening  & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An

The last day in Hoi An was packed with activities and utter fun. We loved the lantern-making, the countryside bike rides, and the basket boat ride. Lunch was an exceptional experience, wrapping up a day full of diverse and special adventures. It was super fun and intimate with just our small group, making it a highlight of the trip.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Feb 27, 2025

My dear Holly,
I hope you are doing fine. You might miss Vietnam now after one week of leaving Vietnam ^_^. Thank you so much for sharing your feedback and for your kind words. Your satisfaction and happiness bring me and my team great joy and passion for our job.
I hope to have a chance to welcome you back to Vietnam one day ♥️
Wish you all the best
Your idol from Vietnam
Trang

As always KimKim provides a valuable service ...
Vietnam | Jan 17 - Jan 31, 2025

jay
jay W.
Berlin, MD | Reviewed on Feb 01, 2025
As always KimKim provides a valuable service with friendly guides and drivers . It makes for a flawless experience. This is my 5th trip using their services Too notch , beginning to end Read more

As always KimKim provides a valuable service with friendly guides and drivers . It makes for a flawless experience. This is my 5th trip using their services Too notch , beginning to end

Hotel Review
Homestay Mr Cuong

Excellent experience

Authenticity & Character
Location
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Feb 04, 2025

Hi Jay and James

Thank you for taking the time to share your experience with us! I am really happy that you enjoyed the holidays with Kimkim. Hope that we have more chance to accompany you on your next vacations. Wishing you and your family all the best.

Warmest regards,
Trang

We had the best trip in Vietnam for two weeks...
Vietnam | Nov 23 - Dec 6, 2024

julie
julie f.
San Jose, CA | Reviewed on Dec 20, 2024
We had the best trip in Vietnam for two weeks with Trang's expert help and guidance. She gave us many great options and clearly understood the pace we needed and wanted while also traveling with a 6 yo and 7 yo. Our tour guides were great--Chung, Dat, and Loan. Each one had their own special personalities and interests that added to our trip in a unique way. I'm so glad we found Trang on KimKim; I can't imagine a better trip and truly credit her with the large success of our adventure.... Read more

We had the best trip in Vietnam for two weeks with Trang's expert help and guidance. She gave us many great options and clearly understood the pace we needed and wanted while also traveling with a 6 yo and 7 yo. Our tour guides were great--Chung, Dat, and Loan. Each one had their own special personalities and interests that added to our trip in a unique way.

I'm so glad we found Trang on KimKim; I can't imagine a better trip and truly credit her with the large success of our adventure. She was so easy to communicate with and very responsive, even with our crazy 13 hour time difference! She has a real gift for suggesting an itinerary that is exciting, fresh, and seamless.

This was my first time using a travel agency and I am so glad I did!!

Hotel Reviews
San Premium Hotel

Excellent breakfast with a wide spread. The triple room was comfy and just what we needed after a 24 hour trip to get to Hanoi. The location was also very convenient and we felt comfortable walking around on our own right away. Also, this hotel had the best pricing for laundry services of all the places we stayed at. ***there is no pool here, though. It's a little hard to tell from the website but the hotel itself is perfect if you dont care about a pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Garden Palace & Spa

I loved this place!! It's so quiet and charming and a perfect place to recharge from the constant hustle and bustle of the streets of Hoi An. The beds were comfy and our kids loved the spacious pool and the plentiful breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elios Saigon Hotel

This place is fine; it just wasn't as nice as other places we'd stayed at but it served its purpose in a clean and safe way. I did like being close to the park and being able to people watch from our triple room. It was also close to several great spots to eat and we felt safe to walk around without any issues.

Authenticity & Character
It felt pretty generic--couldve been any hotel anywhere.
Location
Staff
Cleanliness & Comfort
Bamboo Village Resort

Bamboo Village has now been added to my mental list of "happy places" when I need a break and want to picture a place I love. So much thought went into its development and the grounds and pools are gorgeous and the rooms sumptuous. The beach was also wonderful and we loved being able to play in the waves so easily. Everything smells so nice there, too. The breakfast buffet was also nothing short of fabulous; it had lots of Vietnamese options as well as Korean fare and Russian fare (Mui Ne attracts a lot of Russians, which we hadn't known).

Authenticity & Character
Location
It was close enough to Phun Thiet that we went there for Vietnamese food a couple of times.
Staff
Cleanliness & Comfort
Indochine Grand Cruise
Quang Ninh

wonderful ship! it needs more Vietnamese food but otherwise everything was great. I loved the Tai Chi on the bow in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cicilia Danang Hotel & Spa

Two pools and conveniently located to go out and get food or look around. The bed was also very comfy as were the pillows!

Authenticity & Character
Location
It was easy to get a massage or barber shop visit as well as different types of food and coffees.
Staff
Cleanliness & Comfort
Activity Reviews
Ho Chi Minh City - Mui Ne Beach
Ho Chi Minh City - Mui Ne Beach
Mui Ne
Quality of Experience
this was a perfect beach spot to relax and enjoy the sun and ocean.
Hanoi - Bat Trang Ceramic Village & Hanoi City Tour
Hanoi - Bat Trang Ceramic Village & Hanoi City Tour
Hanoi

This was an a fun excursion and I enjoyed being able to point out Bat Trang pottery on the rest of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Chung was very eager to share info with us and took us to a real authentic spot for pho when we asked to have lunch.
Transport
Explore Lan Ha Bay, Indochine Lan Ha Cruise
Explore Lan Ha Bay, Indochine Lan Ha Cruise
Vietnam

Lan Ha Bay is beautiful and going to Cat Ba Island and riding bikes was one of my favorite days there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 20, 2024

Hi Julie,
I hope you and your family are doing well. Thank you so much for sharing your feedback and for your kind words which are truly heartwarming. It has been my honour and pleasure to accompany your family on this trip. Your family's satisfaction and happiness bring me and my entire eam great joy. I guess you will sometimes miss Vietnam 🥰
I wish your family all the best in life, filled with wonderful trips ahead! Miss you, my lovely customers and friends ❤️❤️❤️
All the best,
Trang

YODO in Vietnam
Vietnam | Nov 23 - Dec 6, 2024

Shana
Shana L.
South Africa | Reviewed on Dec 13, 2024
We had a wonderful time on our 2 week tour through Vietnam. It was a well organized and thought out itinerary, with attention paid to our family dynamics (traveling with 2 young children). Trang was excellent at communicating with us, both before the trip and throughout our time in Vietnam, checking in with us via Whatsapp. She was also really helpful in arranging for luggage storage for our family (we were leaving an international post of 10 months, to return to the US, so we had lots of... Read more

We had a wonderful time on our 2 week tour through Vietnam. It was a well organized and thought out itinerary, with attention paid to our family dynamics (traveling with 2 young children). Trang was excellent at communicating with us, both before the trip and throughout our time in Vietnam, checking in with us via Whatsapp. She was also really helpful in arranging for luggage storage for our family (we were leaving an international post of 10 months, to return to the US, so we had lots of luggage!)

While Trang connected us with knowledgable guides at each spot, we had an exceptional time with Dat, in Central Vietnam. Some of our highlights from the trip included the day excursion from the cruise in Lan Ha Bay, exploring Hoi An and the coconut boats and relaxing at the beach in Mui Ne.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 19, 2024

Hi Shana,
I hope you, Julie and your families are all fine. I’ve just come back to Hanoi after some days on an inspection trip to Ninh Binh and Halong Bay. Thank you so much for taking the time to share your experience with us! I am so happy that you enjoyed your holiday in Vietnam with us. Your happiness truly brings me a lot of motivation and passion for my job. I wish you, Julie and your families all the best and I do hope to have another chance to accompany you on your next adventure in Asia!
Warmest greetings from Vietnam,
Trang

Trang was fantastic from the planning to chec...
Vietnam | Nov 1 - Nov 22, 2024

Kate
Kate R.
Australia | Reviewed on Dec 02, 2024
Trang was fantastic from the planning to checking in with us and making adjustments as we went. All the guides were good, with one exception where they didn't seem to have the knowledge or language skills. I think for future trips, we'd forgo the big lunches for just snacks. Hotels all good, drivers good; just a note about making sure vehicles have seat belts - one or two of them didn't. Read more

Trang was fantastic from the planning to checking in with us and making adjustments as we went.

All the guides were good, with one exception where they didn't seem to have the knowledge or language skills.

I think for future trips, we'd forgo the big lunches for just snacks.

Hotels all good, drivers good; just a note about making sure vehicles have seat belts - one or two of them didn't.

Hotel Reviews
Acoustic Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pistachio Hotel Sapa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Historic
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stella Maris Beach Danang
Da Nang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Mansion Boutique Hotel
Phnom Penh
Authenticity & Character
Location
Cleanliness & Comfort
Alagon D'antique Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The pool was out of action unfortunately
Victory Star Cruise
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anjali by Syphon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 02, 2024

Hi Kate,

I hope you are doing well and well recovered after a long trip to Vietnam and Cambodia. Thank you for taking the time to share your experience with us! I am so happy to have a chance to meet you in person in Hanoi and that you all enjoyed your holiday in Vietnam and Cambodia.

Wishing you and your family all the best and I do hope to have another chance to accompany you on your next adventure in Asia!

Warmest greetings from Hanoi, Vietnam
Trang

Norther Vietnam - Hanoi, Bac Ha, Sa Pa, Lan Ha Bay
Vietnam | Nov 6 - Nov 16, 2024

Deborahlkagan@gmail.com
[email protected] K.
Tampa, FL | Reviewed on Nov 19, 2024

Trang did a superb job planning our trip. She connected us with a marvelous guide, Trung and driver. All accommodations were perfect in both quality and location. Communication was fast and easy with both Trang and our guide Trung. We appreciate the great care given to us in all areas of our travel. Thank you!

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 19, 2024

Hi Deborah,

I hope you and Robert are doing well. Thank you for taking the time to share your experience with us! I am so happy to have a chance to meet you in person in Hanoi and that you enjoyed your holiday in Vietnam. Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and our operation team who will be delighted to know they made your trip memorable!

Wishing you and your family all the best and I do hope to have another chance to accompany you on your next adventure in Asia!

Warmest greetings from Vietnam,
Trang