Switzerland Travel Agents

Kimkim has selected the best Switzerland travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Switzerland who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Switzerland
Chat with a local specialist who can help organize your trip.

Tomaz Martinek

(51 reviews)
Switzerland Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"After initial correspondence with Tomaz, Grand Cuvée Tours put together a great itinerary, both making suggestions and taking on board any requests that we had." - by Lesley, Oct 22, 2024 · see review
"Tomaz and Zala helped us plan our amazing trip to Switzerland." - by Robin, Oct 5, 2024 · see review
"With the help of both Tomaz and Zala, our Austrian assigned travel specialists, we visited Zell Am See, Kitzbuhel, Salzburg, Graz and Vienna." - by Elizabeth, Aug 18, 2024 · see review

Mathilde Dubuisson

(38 reviews)
Switzerland Travel Agent based in Villefranche-sur-Saône
Recent traveler reviews for Mathilde:
"The instructions said to set up a phone interview with the local specialist Mathilde (who is amazing)." - by Dan, Oct 29, 2024 · see review
"We had an amazing family trip to Europe and could not have pulled it off myself without the help of Mathilde!" - by Lisa, Oct 12, 2024 · see review
"We worked with Mathilde and she did a fantastic job planning this trip for us!" - by Abhijit, Sep 10, 2024 · see review
Mathilde's Favorite Itineraries:

Amandine Dumas

(33 reviews)
Switzerland Travel Agent based in Villefranche sur Saône
Amandine specializes in: Family trips, food and wine trips
Recent traveler reviews for Amandine:
"Amandine was our agent who planned the entire trip." - by JANE, Oct 7, 2024 · see review
"Amandine and team were extremely responsive before and during our trip." - by Kelly, Oct 4, 2024 · see review
"Amandine left everything very clear and understandable." - by Amy, Sep 27, 2024 · see review

Valentine Julien

(30 reviews)
Switzerland Travel Agent based in Lausanne
Valentine specializes in: Family trips, Honeymoon, Luxury trips, Roadtrips, Wine & Food experiences
Recent traveler reviews for Valentine:
"I loved the choices Valentine made for us, Especially her recommendations while in the Black Forest." - by Rita, Feb 7, 2025 · see review
"I would like to thank Valentine for the awesome trip she arranged for the five of us." - by Pamela, Oct 17, 2024 · see review
"We had a great trip planned by our local specialist, Valentine." - by Nidhi, Oct 10, 2024 · see review
Valentine's Favorite Itineraries:

Clothilde DIEMUNSCH

(16 reviews)
Switzerland Travel Agent based in lacenas, France
Recent traveler reviews for Clothilde:
"We loved our specialist, Clothilde." - by Holly, Oct 19, 2024 · see review
"Clothilde was excellent to work with and was able to curate a great itinerary for us based on our interests, abilities (2 little kids) and our budget." - by Sukanya, Oct 18, 2024 · see review
"We enjoyed working with Clothilde and she helped us put together an incredible family trip." - by Katie, Oct 11, 2024 · see review

Aline Durant

(14 reviews)
Switzerland Travel Agent based in Lyon
Aline specializes in: Family trip, Luxury, Honeymoon, Multi-City Trip, Mountains,
Recent traveler reviews for Aline:
"Aline was terrific." - by Todd, Oct 7, 2024 · see review
"Aline and Bastien planned a wonderful trip for us to Paris and Normandy!" - by Colleen, Sep 9, 2024 · see review
"Aline was such a huge help to me to create a trip my whole family was willing to get on a plane for." - by Francine, Sep 3, 2024 · see review
Aline's Favorite Itineraries:

Thomas Bringuy

(11 reviews)
Switzerland Travel Agent based in Chambéry
Thomas specializes in: Alps, Dolomites, Swiss Alps, Italian Alps
Recent traveler reviews for Thomas:
"Thank you, Thomas and Rashi, for a wonderful trip." - by Sara, Sep 14, 2024 · see review
"Thank you Thomas and Rashi for creating such a memorable experience." - by Vadim, Oct 2, 2023 · see review
"While officially “self guided”, the help by the team headed by Thomas was like a guide was at our side." - by Irwin, Sep 8, 2023 · see review

Clemens Sengwein

(11 reviews)
Switzerland Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
Recent traveler reviews for Clemens:
"Clemens planned a beautiful tour of Germany for our family." - by Angela, Mar 18, 2025 · see review
"Clemens, Andreea and the team were very helpful, patient and easy to work with." - by Jennifer, Dec 3, 2024 · see review
"Clemens, our travel agent was virtually with us every step Of the trip." - by Prashanthi, Aug 20, 2024 · see review

Trip Reviews for Switzerland

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 64 ratings

Switzerland trip review
Switzerland | Mar 15 - Mar 24, 2025

A
Alan C.
Chicago, IL | Reviewed on Mar 26, 2025
Day 1
Bellevue Hotel was very nice; comfortable room with scenic view, central location, excellent breakfasts. Street noise fairly minor.
Day 2
Tour guide Celio Marquez (not sure of spelling) was charismatic and he was very interesting to talk with. Highlight of the day was Blausee, a small lake in a forest near Thun. Very clear water with many trout swimming.
Day 3
We found a good hike near the hotel, and Liam and Alan climbed about 350 m above the town for fantastic views. Wendy took...
Read more

Day 1
Bellevue Hotel was very nice; comfortable room with scenic view, central location, excellent breakfasts. Street noise fairly minor.
Day 2
Tour guide Celio Marquez (not sure of spelling) was charismatic and he was very interesting to talk with. Highlight of the day was Blausee, a small lake in a forest near Thun. Very clear water with many trout swimming.
Day 3
We found a good hike near the hotel, and Liam and Alan climbed about 350 m above the town for fantastic views. Wendy took a flatter walk along the river to Brienzersee. In both cases the trails and paths were very nice. It was great to have a full day unstructured. By the way there is a lovely gelateria and sandwich shop near the hotel called Bella Ciao where we had lunch – we highly recommend it!
Day 4
Ivo was a really nice tour guide. The tour itself was also good but entailed a lot of driving. We loved visiting a small family-run goat cheese factory , the village of Gruyere, and wine-tasting at a very scenic vineyard looking down on Lake Geneva. There are two things we would change however. First, the Cailler factory chocolate tour was rather disappointing. During most of it we were held captive (literally!) in a series of rooms that each described an episode from in the 1000-year (?) history of chocolate. Only at the end did we get close to any actual chocolate that we could taste, and by then we were just looking to escape (although we did appreciate being able to view a small example of a production line just before the tasting).
The second thing we would change is the large amount of driving. We first drove north at least an hour from Interlaken to Dallenwil for the cheese factory (Odermatt Käserei). We then headed first northwest and then southwest, passing Otten, Bern, and Fribourg on our way to Gruyere – a drive of about 2.5 hours. We then had another 45 minutes drive to the winery (Domaine du Daley, near Lausanne), and at the end of the day 1.75 hours back north to Bern again and southeast to Interlaken in darkness). The total driving was around 6 hours. For the future it might work better to package this differently. We would have enjoyed having more time at the hilltop village of Gruyere and the cheese factory tour might have been paired better with the Day 7 activities closer to Zurich. I think that just the southern stops could be done from Interlaken with about 4 hours driving?
Day 5
We loved the Jungfraujoch! It would have been helpful to have a bit more description in the details about what to expect at the Grindelwald Terminal. We ended up following the crowd and taking the cable car up to Eiger Glacier station to meet the cogwheel train. It worked out fine in the end.
Day 6
It was hard to leave Interlaken – we really enjoyed our stay there. Travel to Zurich went smoothly. Helmhaus Hotel was quite nice, the staff was fantastic, and they did come through with a sofa bed for Liam. The hotel is at the corner of a busy plaza which made it a bit noisy during the weekend, but the tradeoff was a great central location.
Day 7
The tour with Richard was interesting, but we would have appreciated a bit more discussion of the history around the stops we made. We did have a great conversation about comparisons between Switzerland and US governmental structure on the drive.
Day 8
The tour with Robert was fantastic, the best of our trip! He is extremely knowledgeable about the area also very charismatic and an interesting conversationalist. It was worth the tour just to meet him. The organization of the tour was also perfect, culminating in a ferry ride to Kilchberg, Lindt chocolate factory visit, and cable-car up to Felsenegg restaurant for fondue and a spectacular view. Wow!
The Lindt factory is much, much better than Cailler. Self-paced, beautiful building, ample sampling, and a view of an impressive pilot factory.
Day 9
Burgenstock spa was excellent, with spectacular views of Lucerne area. It is a little complicated getting there with all the different modes of transportation, but we were able to work it out with the instructions you gave us. Thank you for reorganizing this for a different day from what was originally planned.
Day 10
Alan’s departure went smoothly; airport transfer driver showed up as planned.
Wendy enjoyed an afternoon at the Zurich Zoo and it is very easy to get to form central Zurich.

Hotel Reviews
Hotel Bellevue Interlaken
Interlaken-WEST
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Helmhaus
Zürich

Central location is great, but can be noisy

Authenticity & Character
Location
city center
Staff
Cleanliness & Comfort
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Mar 27, 2025
Dear Wendy and Alan,
I hope you're doing well! I wanted to take a moment to sincerely thank you for your wonderful 5-star review on Kim Kim. Your kind words truly mean the world to me, and I'm so grateful for the time you took to share your experience.
It’s fantastic to hear that you had such a memorable journey exploring our country! Your feedback is invaluable, and I’ll be sure to share it with my team and our partners to continue improving our services.
I also wanted to acknowledge...
Read more

Dear Wendy and Alan,
I hope you're doing well! I wanted to take a moment to sincerely thank you for your wonderful 5-star review on Kim Kim. Your kind words truly mean the world to me, and I'm so grateful for the time you took to share your experience.
It’s fantastic to hear that you had such a memorable journey exploring our country! Your feedback is invaluable, and I’ll be sure to share it with my team and our partners to continue improving our services.
I also wanted to acknowledge your comments about the Gruyères tour feeling a bit long from Interlaken, as well as the Cailler Museum experience. I completely understand how that might have felt, and I truly appreciate your honesty. We always strive to craft the best possible itineraries, and insights like yours help us refine them even further. I’m really sorry if those aspects of the trip weren’t as enjoyable for you, and I’ll certainly take your thoughts into account for future travelers.
Once again, thank you so much for your trust and for choosing us to be part of your adventure. Wishing you many more incredible travels ahead, and I’d love to welcome you back someday!
Best wishes, Clo

October in Switzerland!
Switzerland | Oct 5 - Oct 12, 2024

Holly
Holly H.
Wake Forest, NC | Reviewed on Oct 19, 2024
We loved our specialist, Clothilde. She was extremely responsive before and during our trip. The excursions she arranged through Best of Switzerland Tours were excellent. Knowing all the logistics are handled makes traveling more enjoyable. Highly recommend! Read more

We loved our specialist, Clothilde. She was extremely responsive before and during our trip. The excursions she arranged through Best of Switzerland Tours were excellent. Knowing all the logistics are handled makes traveling more enjoyable. Highly recommend!

Hotel Reviews
Hotel Monopol Lucerne
Luzern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Krebs Interlaken
Interlaken
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We were told the air conditioning in our room wasn't operable because it was October. We kept the windows open to help lower the temperature, but since the hotel is located in the heart of the city, at times it was noisy.
Central Plaza Hotel
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Highly recommend. Monika with Best of Switzerland Tours was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Holly and Mackenzie, Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your trip and found the excursions to be excellent. It was a pleasure to assist you, and I’m glad I could help make your travel experience more enjoyable. This is why I do this job: it allows me to turn people’s travel dreams into reality :) I get to help travelers explore new destinations, create unforgettable memories, and experience the world in ways they never imagined.
I truly...
Read more

Dear Holly and Mackenzie,

Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your trip and found the excursions to be excellent. It was a pleasure to assist you, and I’m glad I could help make your travel experience more enjoyable. This is why I do this job: it allows me to turn people’s travel dreams into reality :) I get to help travelers explore new destinations, create unforgettable memories, and experience the world in ways they never imagined.
I truly appreciate your recommendation and hope to work with you again in the future!
Warm regards and take care,
Clothilde

This is our second trip booked through KimKim...
Switzerland | Oct 7 - Oct 12, 2024

Martha
Martha F.
Norfolk, VA | Reviewed on Oct 19, 2024
This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed...
Read more

This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed our hiking guide, Marta
Our accommodations in Interlaken was very nice.
I will likely return to KimKim for our next trip as our first trip (Italy) with you was perfect and Irene , our specialist truly spoiled us and set the bar!

Hotel Reviews
Hotel Du Nord
Interlaken

Very nice staff. Very clean. Great Location and excellent breakfast

Authenticity & Character
Location
Views, relatively quiet and close to train station as well as shops
Staff
Cleanliness & Comfort
Hotel Glockenhof
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Time at leisure in Interlaken!
Time at leisure in Interlaken!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Switzerland

This was cancelled the day before our arrival by tour company. We would have had to pay double to proceed with similar tour

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to...
Read more

Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to know that you’re considering KimKim for your next trip!
Thank you once again for your understanding and support. I look forward to the possibility of planning your next journey!
Warm regards,
Clothilde

Summer in Switzerland
Switzerland | Aug 21 - Aug 29, 2024

S
Sukanya I.
Maple Grove, MN | Reviewed on Oct 18, 2024
We had a very memorable trip to Switzerland this past summer as a family with two young children (5 and 8). Clothilde was excellent to work with and was able to curate a great itinerary for us based on our interests, abilities (2 little kids) and our budget. We spent 8 days traveling from Zurich to Geneva with Lucerne/Interlaken/Montreux as the towns we stayed at. Our itinerary was a great mix of activities that were very family friendly and options to modify if needed. The highlights of the... Read more

We had a very memorable trip to Switzerland this past summer as a family with two young children (5 and 8). Clothilde was excellent to work with and was able to curate a great itinerary for us based on our interests, abilities (2 little kids) and our budget. We spent 8 days traveling from Zurich to Geneva with Lucerne/Interlaken/Montreux as the towns we stayed at. Our itinerary was a great mix of activities that were very family friendly and options to modify if needed. The highlights of the trip were going up to Mt. Pilatus and hiking around, walking around the old town of Lucerne, just about everything we did in Interlaken but our favorites were the chocolate workshop and the e-bike tour around the villages. We had a car so we could explore a lot of the little nearby villages, Lauterbrunnen and Grindelwald were absolutely dreamy! Montreux was beautiful except for the hotel we stayed at that was a little old and smelly. Overall working with KimKim specifically Clothilde eliminated a lot of stress for us from a planning standpoint and we just had to show up to have a good time. Highly recommend using KimKim and choosing Switzerland as a family friendly destination!

Activity Reviews
Chocolate workshop in Interlaken!
Chocolate workshop in Interlaken!
Switzerland

Absolutely recommend this for families with little children! It was educational, interactive and they walk away from the workshop with bars of chocolate they created. Our entire family loved this and our kids wouldn't stop talking about it for days after. Don't forget to grab some chocolate covered strawberries and a cup of hot chocolate from the cafe on your way out.

Quality of Experience
 Guided  E-bike tour around Interlaken ! - Family friendly
Guided E-bike tour around Interlaken ! - Family friendly
Switzerland

Another must-do activity when visiting Interlaken! Our guide was super knowledgeable, took us through the picturesque villages in and around Interlaken and the alpine lakes. This is definitely the best way of exploring the town and experiencing the local culture than driving through. We had two little kids who could sit in the cargo attached to one of our bikes so we could all experience this as a family.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Sukanya,
Thank you so much for your heartfelt message! I’m thrilled to hear that your family had such a memorable trip to Switzerland and that the itinerary I created worked well for you. It was a joy to help you explore beautiful destinations like Lucerne, Interlaken, and Montreux.
I'm especially glad to hear that the activities were family-friendly and that you enjoyed the highlights, from Mt. Pilatus to the chocolate workshop and e-bike tour. Your recommendation means a lot to me, and...
Read more

Dear Sukanya,
Thank you so much for your heartfelt message! I’m thrilled to hear that your family had such a memorable trip to Switzerland and that the itinerary I created worked well for you. It was a joy to help you explore beautiful destinations like Lucerne, Interlaken, and Montreux.
I'm especially glad to hear that the activities were family-friendly and that you enjoyed the highlights, from Mt. Pilatus to the chocolate workshop and e-bike tour. Your recommendation means a lot to me, and I appreciate you taking the time to share your experience.
If you ever plan another adventure, I’d love to assist you again!
Warm regards to you and your beloved ones,
Clothilde

Amazing family trip to Switzerland - 2024
Switzerland | Sep 22 - Oct 5, 2024

K
Katie T.
Harrison, NJ | Reviewed on Oct 11, 2024
Clothide helped us put together a memorable two week Fall trip to Switzerland. We were a party of 8 - ranging from mid-thirties to early 70’s. She was incredibly patient and helpful, as it took us some time to decide what we wanted to do/see.
The final itinerary worked out perfectly. The guides for the tours she arranged were all fabulous (LaVaux Vineyards, Thun Castle, Lauterbrunnen walking tour, Lucerne evening city tour). The advance purchase of the tickets for Gornergrat, Matterhorn,...
Read more

Clothide helped us put together a memorable two week Fall trip to Switzerland. We were a party of 8 - ranging from mid-thirties to early 70’s. She was incredibly patient and helpful, as it took us some time to decide what we wanted to do/see.
The final itinerary worked out perfectly. The guides for the tours she arranged were all fabulous (LaVaux Vineyards, Thun Castle, Lauterbrunnen walking tour, Lucerne evening city tour). The advance purchase of the tickets for Gornergrat, Matterhorn, Jungfraujoch and Mount Pilatus made these excursions seamless.
She also arranged for the use of AlpTransfer for most of our transfers from hotel to train to airport and also for longer travels (e.g. getting from Zermatt to Montreux). Our experiences with AlpTransfer were excellent – the drivers were on time/early, courteous, helpful and the vehicles comfortable.
She notified us promptly of any changes in the itinerary and provided options for resolution, including a refund for the difference when there was a change in the type of hotel room. We had some reservations issues with a couple of hotels, but these were resolved in a timely fashion. She or a colleague was always available to help resolve any issues.
We enjoyed working with Clothilde and she helped us put together an incredible family trip.

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 14, 2024
Hello Katie,
I hope you’re doing well! I wanted to take a moment to thank you for sharing your feedback after your trip. I’m so glad to hear about your experiences, and it’s wonderful to know that everything went well. Your frustration on some aspects is heard and carefully noted so that we improve ourselves even more for a flawless experience in the future.
Your positive insights truly mean a lot to me and make my efforts so rewarding. I’m thrilled that you and your family thus friends had...
Read more

Hello Katie,
I hope you’re doing well! I wanted to take a moment to thank you for sharing your feedback after your trip. I’m so glad to hear about your experiences, and it’s wonderful to know that everything went well. Your frustration on some aspects is heard and carefully noted so that we improve ourselves even more for a flawless experience in the future.
Your positive insights truly mean a lot to me and make my efforts so rewarding. I’m thrilled that you and your family thus friends had a memorable journey, and it’s great to hear what you enjoyed most.
Thank you once again for your kind words. I look forward to assisting you with your future travel plans!
Warm regards,
Clothilde