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High Point Holidays and Randonnees Outre-Manche

15 years on from taking our first bookings, High Point Holidays has grown from small beginnings in the Beaujolais region of France to cover active holidays across the UK France, and elsewhere in Europe.

We specialise in active holidays including hiking and cycling trips, mainly self-guided, where travellers immerse themselves in the local way of life, through our careful choice of accommodation, location, and routes.

We are a truly independent tour operator; not part of a large company. The majority of our holidays are set up or created by us based on our principles, so we have full control of all aspects of the trip from the choice of the guest house and transfers to the smaller key details.

The philosophy of the company has been clear from the beginning; to provide good quality, active holidays with a commitment to personal and flexible service. We create unique walking holidays with authentic local experiences.

We are here to help you every step of the way. You can contact us always, before, during and after your holiday, to ensure your satisfaction.

High Point Holidays and Randonnees Outre-Manche is part of the following groups: France Travel Agents, Ireland Travel Agents, United Kingdom Travel Agents

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Recent Trip Reviews for High Point Holidays and Randonnees Outre-Manche

Loved our guide when we visited Louvre!
France | Nov 2 - Nov 9, 2024

Anuradha
Anuradha D.
San Jose, CA | Reviewed on Nov 16, 2024

Loved our guide when we visited Louvre!

Local specialist: Fanny Venet
Fanny
Fanny Venet
Local specialist in Lyon | Replied on Nov 26, 2024

Thank you Anu for your review! It's been a pleasure to have you and your parents in Paris!
Looking forward to having you and your family in England and Scotland 🤩

The Best
England | Oct 15 - Oct 26, 2024

Racquel
Racquel g.
Atlanta, GA | Reviewed on Oct 30, 2024

Hello,
This was just a delightful experience was the most amazing. Jane out did herself in every aspect of my experience bring to life history, beauty and romance. From each hotel to the tour guides was spectacular. Jane took each email and brought my dream to life.

I love each and everyone of our guide. however Nick which one I believe the last guide was just outstanding. his knowledge, to charismatic personality, to his time management was just epically exquisite.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 30, 2024

Hi Racquel

Welcome home after your awesome trip. Wow, it sure was a super experience for you both. The team and I are delighted that you had such a super time and it was an absolute pleasure to work with you both.

Thank you for the feedback and we are so happy that you met our wonderful guides too.

We would love to assist you in the future with any trips you have planned. Until then, all the best.

Jane, Marine-Héloise & The Team

Wonderfully Planned and Executed Central Europe Trip
Italy | Oct 13 - Oct 27, 2024

Jeremy
Jeremy P.
Canada | Reviewed on Oct 28, 2024
I would highly recommend KimKim for planning any sort of vacation where you want a more 'local' experience! From the beginning stages of planning my trip and explaining to Marianna what I wanted to do and see, I was impressed with the level of care and attention she gave to helping create the greatest experience. She helped tailor it to myself and what I wanted to see and do and within the budget I had allocated. Not only that, she had great suggestions for excursions and touring central... Read more

I would highly recommend KimKim for planning any sort of vacation where you want a more 'local' experience!

From the beginning stages of planning my trip and explaining to Marianna what I wanted to do and see, I was impressed with the level of care and attention she gave to helping create the greatest experience. She helped tailor it to myself and what I wanted to see and do and within the budget I had allocated. Not only that, she had great suggestions for excursions and touring central Europe and Italy like a local - suggestions I would have never found and made my experience so much more rich and robust then simply staying on the tourist track.

I was very impressed with my itinerary, the quality and location of the hotels of which I stayed, and the range of excursions and items that were planned for me on this trip - it was a lot! The service from Marianna and the KimKim team before my trip was excellent and they were available and outstanding for a couple minor items that came up during the trip as well.

They were courteous, professional and did everything to help make this dream trip outstanding and exceptional. I will definitely be using them again for my next travel adventure. Thank you!!

Hotel Reviews
Al Manthia Hotel
Rome

Great location for being close to all the action in Rome. Walk-able and easy to find. Clean, quiet and friendly hotel staff and a great breakfast made this an ideal location for a trip into Rome. Restaurants and cafes close by. Would definitely stay here again.

Authenticity & Character
Location
Centrally located and close to all of the main attractions in Rome.
Staff
Cleanliness & Comfort
Davanzati Hotel Florence
Florence

Amazing location for being close to all the action in Florence. Located right by the main Piazza and market so all of the main attractions are minutes away. Hotel staff was exceptional - friendly, hospitable and made for such an enjoyable stay. Walk-able and easy to find. Clean, quiet and friendly hotel staff and a great breakfast made this an ideal location for a trip into Florence. Breakfast was also exceptional with lots of good options and phenomenal service.

Authenticity & Character
Location
Staff
Staff were all amazing!
Cleanliness & Comfort
Hotel Gran Duca Di York Milan
Milan

Fantastic location for being close to all the action in Milan. Located close to the main Square for shopping and of course the impressive Duomo! The Hotel staff were exceptional - friendly, attentive and the room was beautiful, spacious and clean. Walk-able and easy to find. Ideally located and close to many of the main attractions and had a great breakfast selection and impeccable service.

Authenticity & Character
Location
Staff
Staff were so friendly and great to deal with.
Cleanliness & Comfort
Clean, spacious and comfortable bed. Bathroom was spacious as well.
Le Phénix Hôtel
Lyon

Fantastic location in the old city in Lyon. Hotel is quiet, clean and charming and the hotel staff were exceptional! The room was spacious and clean and easy to find. Breakfast was also very good with a good variety while also staying very French, including a variety of delicious pastries and bread. Staff were excellent on check-in and check-out.

Authenticity & Character
Very charming and unique.
Location
Staff
Cleanliness & Comfort
The Resident Kensington
London

Service here was excellent! From check-in to check-out the staff were attentive, knowledgeable and went above and beyond to serve including providing a snack and coffee while waiting to check-in. Room was charming, clean and very quiet. Halloween decorations were also a nice touch! Hotel is very close to the metro line making going to and from the hotel very easy. Plenty of great pubs and coffee shops in the area and a few blocks from the hotel as well. Would definitely recommend and will definitely stay here again.

Authenticity & Character
Location
Staff
Outstanding - professional and courteous
Cleanliness & Comfort
Hotel Jeanne D'Arc Le Marais
Paris

Loved this hotel - the location was great and very close to the metro. Plenty of shops, fine dining and cafes in the area close to the hotel. The staff were excellent, friendly and more than willing to help offer suggestions for food choices in the area. The room was clean, quiet and easy to find. Was very charming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Oct 28, 2024

Ciao Jeremy!

Grazie mille for your detailed feedback! I’m thrilled that you enjoyed your journey and returned home with unforgettable memories from three incredible countries. It was such a pleasure to introduce you to my home country, and the countries I've lived in! Thank you for your feedback, it heps us to always improve! I hope you tasted all the amazing food we have to offer I look forward to working with you again on more adventures!

12-14 Day UK Highlights Trip!
United Kingdom | Oct 3 - Oct 15, 2024

Justin
Justin W.
Herndon, VA | Reviewed on Oct 27, 2024
Got back a week or so ago from a 'UK Highlights Trip.' Trip itself was 14 days, including 2 days for air travel. We were able to hit Ireland, Scotland, and England....overall, I would say every interaction I had with locals was pleasant, everyone was very friendly, and didnt feel unsafe.... Planning for the trip through KimKim took a lot of the guesswork out of the plannig the logistics for going city-to-city, offering suggestions on the top things to see and do in each city, based on... Read more

Got back a week or so ago from a 'UK Highlights Trip.' Trip itself was 14 days, including 2 days for air travel. We were able to hit Ireland, Scotland, and England....overall, I would say every interaction I had with locals was pleasant, everyone was very friendly, and didnt feel unsafe....

Planning for the trip through KimKim took a lot of the guesswork out of the plannig the logistics for going city-to-city, offering suggestions on the top things to see and do in each city, based on our preferences, and they were able to set a lot of it up and manage for us (domestic flight, trains, tours, etc). Would like to thank Emily, Romane, Salome, and Stephen, who were all very helpful.

With taveling 14 days, we did understand and anticiapte the potential of a fewtravel hiccups, here and there (train delays / cancellations, for example). Any issues we did have, KimKim was very responsive in getting back to us and making sure the they were resolved in a reasonable time, and we were satisifed.

these are some highlights from each spot we hit:

-Dublin - really cool city. if you're going, definitely plan at least 2 days... would recommend getting a drink at the Brazen Head, one of Irelands oldest pubs (going back to 1100s). We also checked out the Viking Museum, Church of Christ Cathedral, and Guiness Factory... we closed one of the days out at the Church Bar and Restaurant

Day 2 was St Patricks Cathedral, Dublin Castle, Dublin Masonic Lodge, Trinity College Library / Book of Kells Experience, and the popular Temple Bar!

Day 3 - Galway Ireland - take a train from Dublin, to this cool, underrated city...some of the medieval fortifications are still standing, and one of the guides did mention that Christopher Columbus had visited it at one point.

Day 4 - we took a bus trip, which featured a short stop to Dunguaire Castle, and Cliffs of Mohr

Day 5 - we took a flight from Galway to Edinburgh, Scotland....would recommend taking a walk to Calton Hill, one of the highest view points of the city. we had dinner at The Dome, which featured wonderful ambiance, and if you're a fan of Harry Potter, would check out The Department of Magic, where you can make magic 'potions'

Day 6 - Edinburgh walking tour, and Edinburgh Castle - you can easily spend a whole day here...right next to it is St Giles Cathedral. Very underrated pizza place btw, check out Dough Pizza

Day 7 - Inverness, Scotland...we took a 3-4 hour train ride to Inverness, Scotland, where we took a tour of Clava Cairns, which were an important place for ritual activity, and thought to be older than Stonehenge, going back 5000 years...as well as Culloden Battlefield - now more well known, due to 'outlander,' it was the site of the last battle of the Jacobite uprising. Food and Drink, check out Aye Eat, and Scotch and Rye

Day 8 - Isle of Skye Bus tour - highly recommend booking this 2 day tour

Short hike to Rogie Falls, followed up by a trip to Dunvegan Castle, which dates back 800 years to clan MacLeod;
additionally saw other famous landmarks of Skye, including Kilt Rock, Lealt Falls, and the Old Man of Storr;
we wrapped it up with a Highland Cow encounter, and short walk around the small town of Portree

-Day 9 - York - -We visited York for a quick overnight stay - would have liked to check that city out further had we have had time, as i found it interesting some of the city's original medieval wall was still standing

Day 10 / 11 - London - Tower of London, Westminster Abbey, and Churchhill War Rooms

Hotel Reviews
Harbour Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashling Hotel Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tigerlily
Edinburgh

Service, rooms, and breakfast service were all superb - i did however have to do laundry here, and it may have been cheaper just to buy new clothes from one of the gift shops than pay them to do it, so just something to keep in mind when traveling with light luggage

Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Ness Hotel, a member of Radisson Individuals
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.1 York
York
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza London Riverbank
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit of Christ Church Cathedral
Visit of Christ Church Cathedral
Dublin
Galway Private Walking tour
Galway Private Walking tour
Galway
Cliffs of Moher Day Trip from Galway ( 15 pers max )
Cliffs of Moher Day Trip from Galway ( 15 pers max )
Galway
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Edinburgh
Tower of London timed entry tickets
Tower of London timed entry tickets
London
Two-day tour of Skye from Inverness
Two-day tour of Skye from Inverness
United Kingdom
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
London
Tickets for St Patrick Cathedral, Dublin
Tickets for St Patrick Cathedral, Dublin
Dublin
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin
Culloden Battlefield private tour
Culloden Battlefield private tour
Inverness
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London
Local specialist: Salomé Deroyer

Fanny, Sarah and Pauline all helped us plan o...
United Kingdom | Oct 6 - Oct 13, 2024

K
Kelsey L.
Chicago, IL | Reviewed on Oct 21, 2024
Fanny, Sarah and Pauline all helped us plan our perfect trip to London and Paris! Kimkim helped make the process of traveling to another country super easy and helped walk us through using their public transportation systems. We were very happy with everyone we worked with, and especially the response times of updating or rescheduling things that came up during our time over there. It made making changes on the fly super quick and easy. Thank you Kimkim. We will definitely use this service on... Read more

Fanny, Sarah and Pauline all helped us plan our perfect trip to London and Paris! Kimkim helped make the process of traveling to another country super easy and helped walk us through using their public transportation systems. We were very happy with everyone we worked with, and especially the response times of updating or rescheduling things that came up during our time over there. It made making changes on the fly super quick and easy. Thank you Kimkim. We will definitely use this service on our next European vacation!

Hotel Reviews
Hotel Fior d’Aliza
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Express Southwark
London

Super nice continental breakfast every morning and lots of great pubs and coffee shops nearby. Pretty standard chain hotel accommodations. A little far some of the main attractions on the other side of the river, but very affordable to take an uber, and/or nice easy walk along the river to get back.

Authenticity & Character
Location
Somewhat far from the main attractions in London, but very easy to get an uber to get where you need to go. The walk along the river is also very beautiful and easy to get to with beautiful views.
Staff
They got us into a room way earlier than our check in time which was great since we had an early flight and were very jet-lagged!
Cleanliness & Comfort
Super clean and decent sized rooms, the beds were on the smaller size though and not super comfortable.
Activity Reviews
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

This was one of my favorite activities from our whole trip! Great for any Harry Potter fans! They did have three pickup spots along the transportation route which made the trips their and back take a little longer. Getting off and on at the last pickup spot might be more ideal so you're not waiting as long to get there. The props and tour was absolutely incredible to see and the food and overall experience though was a 10/10!

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London

We loved getting to see such a historical and beautiful church! There is so much more to see even after we were done with the audio tour. The audio guide was super easy to follow and worked well with the size of the church. You could move and see things throughout the tour at your own pace. The line to get in also moved pretty quickly as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fanny Venet

An exceptional visit to the UK!
United Kingdom | Sep 28 - Oct 18, 2024

Mike
Mike C.
Los Angeles, CA | Reviewed on Oct 21, 2024
Jane and Sarah worked with us to create an amazing three week trip to the UK. Their planning was seamless--and they even helped us make a couple changes as we traveled. They arranged transportation, hotels, and tours complete with incredible guides for my wife's 55th birthday/bucket list trip, visiting castles and cathedrals, museums and highland hikes. They even had dining recommendations that we found to be on the money! I would absolutely recommend working with them and KimKim; their... Read more

Jane and Sarah worked with us to create an amazing three week trip to the UK. Their planning was seamless--and they even helped us make a couple changes as we traveled. They arranged transportation, hotels, and tours complete with incredible guides for my wife's 55th birthday/bucket list trip, visiting castles and cathedrals, museums and highland hikes. They even had dining recommendations that we found to be on the money! I would absolutely recommend working with them and KimKim; their experience and knowledge combined to send us on the trip of a lifetime!
Thank you so much ladies!

Hotel Reviews
Park Plaza London Riverbank
London

Our visit to the Park Plaza was disappointing--we visited several hotels on our visit to the UK, all four and five star properties--and the Park Plaza was the only one without any water or snacks in the room, and the only one that charged us for early check in. The beds were comfortable, the rooms were clean, but the bathrooms were in need up updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glen Mhor Hotel
Inverness

We really enjoyed the Glen Mhor hotel--the location was fabulous, the staff was wonderful, the room was comfortable and clean. The restaurant was great; the tour of the brewery/distillery was a blast! If we make it back to Inverness, we'll definitely book here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Overnight Caledonian Sleeper Train between Scotland & London
Overnight Caledonian Sleeper Train between Scotland & London
London

We did not enjoy the Sleeper--there was no where to sit in the sleeper room, the food was uninspired. The bed wasn't very comfortable; sleep was hard to come by with the train noise and movement.

Quality of Experience
Afternoon Tea
Afternoon Tea
Fort William

Delightful! yummy, quiet, wonderful. We were unaccustomed to Afternoon Tea--what a great surprise to find a delicious assortment of sandwiches, scones, and treats!

Private Guided Hike of Ben Nevis
Private Guided Hike of Ben Nevis
United Kingdom

Peter was great! Knowledgeable, experienced, and accommodating--the day's weather was not suitable for a hike up the mountain, so he took us on a great alternative.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Gareth was a fantastic, knowledgeable and personable guide. Two thumbs up!

Quality of Experience
Guides, Drivers and Staff
Hampton Court Palace, Afternoon Tea & Return Transport
Hampton Court Palace, Afternoon Tea & Return Transport
London

Garaint was fantastic, as was Tea! Definitely recommended!

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 25, 2024

Hi Mike

Such a lovely review and an absolute pleasure to work with you both on the creation of your wonderful trip. Thank you for the feedback for the Park Plaza and Caledonian. Although they didn't come up to the mark for you both, I see the wonderful attractions, activities, personal tours were a hit.

Look us up if you are this way again and we would love to assist you.

Wishing you all the best, Jane & Sarah

Responsive and Adaptable!
France | Sep 29 - Oct 12, 2024

Jody
Jody R.
Canada | Reviewed on Oct 14, 2024
Marianna was responsive and adaptable, she helped us plan a wonderful trip and revised it a few times based on our requests. The trip was well thought out an well planned. We enjoyed the culture, food, tours and accommodations Marianna recommended. There were a couple of requests that we made which were not addressed, but overall it was a wonderful experience. Read more

Marianna was responsive and adaptable, she helped us plan a wonderful trip and revised it a few times based on our requests. The trip was well thought out an well planned. We enjoyed the culture, food, tours and accommodations Marianna recommended. There were a couple of requests that we made which were not addressed, but overall it was a wonderful experience.

Hotel Reviews
Hôtel Lorette—Astotel
Paris

Great hotel for a family, it a good location, close to the metro. Nice breakfast in the morning. The coffee and snacks in the afternoon were also handy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Belle Normandy
Bayeux

We could not have loved this hotel more, the room was very comfortable and spacious. The hotel staff were so accommodating and friendly. The homemade breakfast, pastries, jams and quiche were such a treat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceania Saint Malo 4*
Saint Malo

This hotel is beautiful, newly renovated and clean. The beds were comfortable, the bathrooms were crowded, but nice. The breakfast was a challenge, it was set up as a continental breakfast buffet, but they were always out of plates, cups and coffee mugs. The eggs were also undercooked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Bastille Speria 3*
Paris

We only had one night here, but the hotel is beautiful, the rooms are a little tight, but well appointed and comfortable. The breakfast was so good though! The staff was really friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trebovir Hotel
Kensington, London

This hotel is in a convenient location to the underground and had very helpful staff. The breakfast was very crowded and did not have many options. Hard boiled eggs, yogurt, toast and cereal. The hotel is older so the rooms are smaller, but suited our needs while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hop-on, Hop-off Bus through Paris
Hop-on, Hop-off Bus through Paris
Paris

We bought tickets for this, but the busses didn't come to any of the stops after we had waiting for 20+ minutes at a couple of stops. We found it faster to just walk between the sites we wanted to see. We were never able to use our tickets and 2 weeks later are still waiting to hear back regarding a refund. I wouldn't recommend this tour option

Quality of Experience
Guides, Drivers and Staff
Transport
French market and cooking class
French market and cooking class
Paris

We had such a great day with Dury, we learnt a lot and made some delicious food!

Quality of Experience
Guides, Drivers and Staff
Louvre Treasure Hunt - Kids & Family Tour
Louvre Treasure Hunt - Kids & Family Tour
Paris

We were unfortunately late to start this tour as we had a cooking class prior that ran a little long. Despite us being late, our guide took the time to provide us with a fun, action packed and informative tour that our 12 + 9 year old daughters really enjoyed and were very engaged in!

Quality of Experience
Guides, Drivers and Staff
Cruise on the Seine
Cruise on the Seine
Paris

It was a beautiful way to see parts of the city and learn more about Paris. The tour guide was not super engaging and there were long periods of just sitting and taking in the scenery. It would have been nice to hear more about Paris.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bayeux
Welcome to Bayeux
Bayeux

Adorable little town with very friendly people! We loved Bayeux and the shops, restaurants and history.

Quality of Experience
Guides, Drivers and Staff
Discover the Mont-Saint-Michel & Cancale with a local
Discover the Mont-Saint-Michel & Cancale with a local
France

Love this day! We didn't even have Mont-Saint Michel on our list of experiences we were seeking, our agent suggested and booked this for us and we were sure happy she did!

Quality of Experience
Guides, Drivers and Staff
Transport
Kid-Friendly Tour of the Tower of London and Tower Bridge with Tickets included
Kid-Friendly Tour of the Tower of London and Tower Bridge with Tickets included
London

Our guide Lucy was incredible, she is a talented and animated storyteller who can really take you back in time through the history of the Tower. If you go, ask for Lucy!!

Quality of Experience
Guides, Drivers and Staff
Discovering American D-Day Sites in Normandy
Discovering American D-Day Sites in Normandy
Bayeux

Our guide was very knowledgeable and we enjoyed our tour with her. We had hoped to see a few other beaches so a more detailed description of what each tour offers would have been helpful as we would have selected a different tour. We had specifically requested to see Juno beach through KimKim, but were advised that we could just tell this to our guide and they would adjust the tour. This is a group tour so the guide was unable to accommodate and changes to the tour itinerary (understandable)

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to the evening show of Hamilton (or another Westend show)
Tickets to the evening show of Hamilton (or another Westend show)
London

Our whole family enjoyed this, our 9+12 year old daughters are still singing the songs around the house! Great performance

Quality of Experience
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

The tour itself was really cool, although we wish we would have had more time. The busses ran a tight schedule, so we couldn't enjoy the entire tour at our own pace.

Quality of Experience
Guides, Drivers and Staff
Transport
The busses were not comfortable and the screens were not working.
Changing of the Guard Guided Tour
Changing of the Guard Guided Tour
London

Our guide was knowledgeable and adaptable. She had prepared the group that the tour experience would change depending on the crowds and she was able to navigate us around some very busy streets to see some unique aspects of the Changing of the Guard.

Quality of Experience
Guides, Drivers and Staff
Charlie & the Chocolate Factory Afternoon Tea
Charlie & the Chocolate Factory Afternoon Tea
London

Cool idea and very friendly staff but very expensive for what you get. The food was ok, but nothing really unique. The tea is located in a basement so you can't enjoy any of London's scenery... We found an afternoon tea beside Tower Bridge that was better quality and price with a wonderful view!

Quality of Experience
Guides, Drivers and Staff
London  Borough Market  Doughnut Tour
London Borough Market Doughnut Tour
London

Our guide, Oscar, was excellent! he really taught us a lot about borough market and some cool history of London. He was excellent with our kids and kept them laughing and entertained for a couple of hours as we strolled through the market and tasted some rather delicious doughnuts!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Oct 22, 2024

Hi Jody,

I'm glad to hear you enjoyed your trip to London and Paris! I’m happy that you had a wonderful time with your family, and thank you so much for your detailed feedback. We will definitely take all your comments into account, as they always help us improve and provide better service to our clients.

Looking forward to working with you again!😊

We discovered Scotland to be its own brand of...MAGNIFICENT
Scotland | Sep 28 - Oct 10, 2024

Dr. Laura
Dr. Laura F.
Denver, CO | Reviewed on Oct 12, 2024
We discovered Scotland to be its own brand of magnificence, from city to rural and windswept scapes over the Isle of Skye. Not sure we have ever enjoyed seeing a country as much as this and the help from our KimKim team made that possible as they catered an itinerary unique to what we wished to see and do and where to travel. We especially loved the daily itinerary with maps downloaded and vouchers already paid and available for some of the sights (Edinburgh castle and Uruguart Castle along... Read more

We discovered Scotland to be its own brand of magnificence, from city to rural and windswept scapes over the Isle of Skye. Not sure we have ever enjoyed seeing a country as much as this and the help from our KimKim team made that possible as they catered an itinerary unique to what we wished to see and do and where to travel. We especially loved the daily itinerary with maps downloaded and vouchers already paid and available for some of the sights (Edinburgh castle and Uruguart Castle along Loch Ness) and our arranged hiking guide, Mark, who took us to the Hidden Valley near Glencoe was terrific. Among our main criticisms was that, over the course of our making arrangements there were four separate people supporting the plans as several 'left' the company and that made coordination a confusion. We also were very disappointed with some of the accommodations (in fact, one was simply unacceptable: dirty, six flights of stairs, cold and paint peeling off walls in a town far from our stop in Inverness) so had to book our own en route. I would definitely use KimKim for the many details of arranging a visit as broad as ours but would only book accommodations on one's own. A second stay, rated as four stars, was the equivalent of a motel travelodge in the States and a third, in Isle of Skye, had a room we could barely both stand at once with our luggage!
Overall, it was a remarkable visit and many of the arrangements were satisfactory (car rental easy, arrangements for afternoon tea in Edinburgh on a rainy afternoon delightful) but often rather jam-packed (we like to wander to discover) and the lodging was sub-standard but for our own arranged hotels. The change in hands before and then during the trip made it rather challenging to know who was actually in charge but, in the end, Jane made good on our expressed disappointments and displeasure with accommodations at our final stay in Glasgow and escalated the concerns to ensure our trip went well overall. We would probably not be inclined to use KimKim again as a result of these concerns but are quite satisfied with the visit in general and would recommend Scotland to anyone curious to see a country of beauty, tranquility, castles, tea and whiskey and landscapes broad as the sky.

Hotel Reviews
Nevis Bank Inn
Fort William

Equivalent of a US motel along a highway

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tulloch Castle Hotel
Dingwall

Filthy, paint peeling off walls, carpet unfurling, stairs only and no staff (concierge doubled for waiter at tiny tourbus stop cafe - only place to eat!) and in a town far out of Inverness. Worst stay ever.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skeabost House Hotel
Portree

Lovely but be sure to request a larger room or cramped into a space the size of a medium closet. Also, no power for a day (clearly unplanned - the entire Isle of Skye and Outer Hebrides had outage) so cold morning with no provisions, warm drinks, showers or available warm meals. Lovely spot for walking but the room was tiny and, again, stairs - although did get help from a staff to carry luggage up three flights.

Authenticity & Character
Location
Staff
Meal service at dinner was slow and there was a conference there so delayed by nearly two hours.
Cleanliness & Comfort
One Devonshire Gardens - Hotel du Vin
Glasgow

Outstanding in every way

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jane Davey
Marine-Héloise
Marine-Héloise Lefebvre
Local specialist in Villefranche Sur Saone | Replied on Oct 18, 2024
Dear Dr Freshman
Thank you so much for taking the time to share your detailed review of your recent trip to Scotland. We are thrilled to hear that you found Scotland to be as magnificent as we do and that you enjoyed many of the experiences, especially the stunning landscapes, historical sites like Edinburgh Castle and Urquhart Castle, and your guided hike in the Hidden Valley. It’s wonderful to know that the daily itineraries, maps, vouchers, and car rental arrangements contributed to making...
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Dear Dr Freshman
Thank you so much for taking the time to share your detailed review of your recent trip to Scotland. We are thrilled to hear that you found Scotland to be as magnificent as we do and that you enjoyed many of the experiences, especially the stunning landscapes, historical sites like Edinburgh Castle and Urquhart Castle, and your guided hike in the Hidden Valley. It’s wonderful to know that the daily itineraries, maps, vouchers, and car rental arrangements contributed to making your journey smoother. Your kind words about these aspects and our team’s efforts mean a lot to us.
We also sincerely appreciate your constructive feedback about the areas that didn’t meet your expectations. We deeply regret the issues with the accommodations and the coordination challenges caused by team changes during the planning phase. We understand how this impacted your overall experience, and we will take your comments on board to improve our processes moving forward. Rest assured, your feedback will help us refine our communication and service to ensure better continuity and higher standards in all aspects of future trips.
While we're sorry to hear that you might not consider using us for future travel plans, we are very grateful that you chose to travel with us. Should you decide to give us another opportunity in the future, we would be more than happy to address any specific concerns in advance to ensure a seamless experience.
Thank you again for your feedback and for trusting us with your Scottish adventure. We wish you many more remarkable journeys ahead!
Warm regards, Marine-Héloïse, Jane and The Team

This is our second trip with kimkim and it di...
England | Sep 27 - Oct 10, 2024

Elizabeth
Elizabeth P.
Gilbert, AZ | Reviewed on Oct 11, 2024
This is our second trip with kimkim and it did not disappoint! We worked with Jane and Marine-Heloise, and they were a dream team! They put together a two-week trip with the highlights of London and Scotland based off the things we enjoy. Every day was an adventure filled with new discoveries with ample free time to add things along as we went. I LOVE to travel and have FOMO - but I also don't have the time to do a ton of research for the best places to see and visit. The... Read more

This is our second trip with kimkim and it did not disappoint! We worked with Jane and Marine-Heloise, and they were a dream team! They put together a two-week trip with the highlights of London and Scotland based off the things we enjoy. Every day was an adventure filled with new discoveries with ample free time to add things along as we went.

I LOVE to travel and have FOMO - but I also don't have the time to do a ton of research for the best places to see and visit.

The roadbook guide is extremely detailed with times and places we needed to be with notes about how long it took to get to each place via walking or public transport. All of the arranged private drivers were on time, and very kind. There was no confusion about where we were supposed to be, or when we supposed to be there. These ladies nailed it.

We had such an amazing trip and love the flexibility that kimkim offers. We had a mix of private tours, group tours, and self-guided tours. Each was unique, fun, and educational.

My only regret is that we didn't have more time in the UK. It is such a beautiful country with so many more things to discover. The people, the food, the history, the landscape - it was all so wonderful!

Hotel Reviews
ibis Styles London Southwark – near Borough Market
London

Cute hotel - clean rooms - great staff! Perfect location next to Borough Market and so much great food!!!

Authenticity & Character
Cute lobby - lots of style
Location
5 minutes walking distance to the market and tube.
Staff
Everyone was kind.
Cleanliness & Comfort
Clean hotel
The Resident Liverpool
Liverpool

We were only here one evening but this hotel has a great location - close to the downtown area. The rooms were neat ahc clean! We had a bit more room in these units that was much appreciate!

Moxy York
York

This was our favorite hotel of the places we stayed. The lobby is so cute and fun. Great breakfast and the staff were kind. Perfect location - close to the Shambles. We were only here for one night - we'd definitely stay here again and if we're back would like to spend 2 days in York.

ibis Edinburgh Centre South Bridge - Royal Mile
Edinburgh

Great location!!! Walking distance to royal mile. 4 stars only because the bathrooms were a little odd.

Citadines Trafalgar square
London

We were only here one night, and we came in late and left really early. We didn't really have a chance to spend time in the area. The lobby was clean - the staff was great. The room was nice because it was the only place we all 4 got to be together in one room. The room was clean but definitely needed a few touch ups in the bathrooms. Nothing crazy - we just noticed peeling paint, other handyman stuff.

Activity Reviews
Magical Mystery Tour
Magical Mystery Tour
Liverpool

We stopped in Liverpool for this tour - my daughter and husband love the Beatles. They enjoyed this tour.

Hidden Gems Food Tour - Tower Bridge to Borough Market
Hidden Gems Food Tour - Tower Bridge to Borough Market
London

This was a great tour especially given the location - we went through the Borough Market which was right around the corner from where we stayed. The guide was very knowledgeable about food in the market but also the history of London. Two of us are vegetarian and he accommodated our dietary lifestyle with ease.

Quality of Experience
Food
Guides, Drivers and Staff
Very knowledgeable!
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

I love these tours - we didn't get to complete the whole route as we hopped on late...but what we did get to see was fantastic!

Tower of London timed entry tickets
Tower of London timed entry tickets
London

The beefeaters are great guides - lots of humor. We chose to do the 45-minute guided tour with them as opposed to the self-guided audio tour.

Quality of Experience
Guides, Drivers and Staff
Windsor, Stonehenge & Bath  from London
Windsor, Stonehenge & Bath from London
London

This was one of our longer days but totally worth the time. The guide was humorous and knowledgeable. The coach was comfortable. My favorite was Stonehenge - my family loved Bath the most.

Quality of Experience
Guides, Drivers and Staff
Transport
Watch a Football Match!
Watch a Football Match!
London

One of our favorite days! None of really watch sports but we fell in love with Ted Lasso and wanted to see a match in person. What an experience! I would highly recommend this to anyone visiting.

Quality of Experience
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

I love Harry Potter - probably more than our kids! We had a great time at the studios.

Quality of Experience
Guides, Drivers and Staff
Transport
Oxford and Cambridge Tour
Oxford and Cambridge Tour
London

Another long day trip but worth it. The campuses are beautiful! I just wish had a bit more time in each location. They allotted about 1.5 hours at each stop. Once we finished walking through, we didn't have a ton of time to walk through the town squares.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

Afternoon tea was a treat! And a great break in the day at the castle. The castle is impressive - we came through the front entrance at the Royal Mile. To truly see how expansive this castle is, walk around the outside of the grounds and view from the back side. It is enormous, and terrifying, and beautiful!

Deer & Owl Encounter
Deer & Owl Encounter
England

The drive from Edinburgh to Aberfeldy was beautiful. The guides at Highland Safari Park are knowledgeable and you can tell they really and care about what they are doing. We had a great time here. The deer experience on the grounds was neat and we got to feed them. The Safari was fun off roading and we got to view stags through telescope lens in their natural habitat. It was mating season so you could hear them everywhere!

Quality of Experience
Guides, Drivers and Staff
Transport
Our Private transfer driver was amazing - he was happy to share knowledge about the area.
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 11, 2024

Hi Elizabeth & Awesome Family

We are so sad you have left us!!! We had great fun working with you during the planning stage and also whilst you were traveling. Marine-Héloïse & I loved the pictures you shared too!

You all have such an awesome approach to traveling and just took it all in and maxed out on the fun. Just the way it should be!

Please choose us again if you travel in the UK, or Europe as we would love to work with you all.

Thank you for your detailed feedback and this sure is a great end to our week.

Wishing you luck, happiness & happy travels.

Best, Jane & Marine-Héloïse

Claire did an amazing job of helping us plan ...
Ireland | Sep 18 - Oct 9, 2024

Cricket
Cricket H.
Ashburn, VA | Reviewed on Oct 10, 2024
Claire did an amazing job of helping us plan our trip. Every reservation was exactly as she said it would be. Not only did she do a great job with the itinerary before we left, she also touched base with us on the trip to make sure all was going well. Having spent 40 years in the travel business, I was extremely pleased with her attention to details. Dublin transfer to the airport to pick up the car - driver right on time
Car Rental - Europcar was good
Titanic Experience in Belfast -...
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Claire did an amazing job of helping us plan our trip. Every reservation was exactly as she said it would be. Not only did she do a great job with the itinerary before we left, she also touched base with us on the trip to make sure all was going well. Having spent 40 years in the travel business, I was extremely pleased with her attention to details.

Dublin transfer to the airport to pick up the car - driver right on time
Car Rental - Europcar was good
Titanic Experience in Belfast - interesting
Taxi Tour in Belfast - Paul was very informative
Ferry to Rathlin Island - perfect and they allowed us to return early
Bogside History Tour in Derry - very interesting and informative. Sorry, but I cannot remember his name.
Hotels: Excellent other than the Warren in Belfast. The Warren was quirky but not my favorite. Loved the Ghan House
Dinners: Land to Sea in Dingle - wonderful

Hotel Reviews
Heatons Guesthouse
Dingle

The hotel is on the edge of town, but an easy walk into town to the restaurants. The room was large and comfortable with a sea view. I appreciated the hot tea and chocolate cake when we checked in!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ghan House Hotel

The Ghan House is lovely as is the staff. The dinner was very good. We needed an earlier breakfast than what is normally served, and it was no problem. This was definitely one of our favorite hotels during a 23 night trip!

Authenticity & Character
Felt like stepping back in time.
Location
Five minute walk from the town.
Staff
Everyone was very friendly and accommodating.
Cleanliness & Comfort
Activity Reviews
Land to Sea : Michelin Recommended dining
Land to Sea : Michelin Recommended dining
Dingle Town

Absolutely exquisite!

Quality of Experience
Belfast Political Taxi Tour
Belfast Political Taxi Tour
Belfast

Very interesting. It was interesting to see the Irish side of the "Troubles". It was not always the same as what we were seeing in the U.S.

Quality of Experience
Guides, Drivers and Staff
Transport
Great London Taxi
Guided Bogside History Walking Tour
Guided Bogside History Walking Tour
Londonderry (Derry)

We spent two days in Derry. Did this tour on the first day. It was an eye opener for an American.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Oct 11, 2024
Hi Cricket, Thank you so much for your kind words and detailed feedback! I’m thrilled to hear that everything went smoothly and that the trip lived up to your expectations. It means a lot to know that someone with your extensive travel experience was pleased with the arrangements. I truly enjoyed helping you plan this adventure! I appreciate your thoughts on the Warren in Belfast—it's always helpful to hear this kind of feedback for future trips. I’m glad to hear you loved Ghan House and... Read more

Hi Cricket,

Thank you so much for your kind words and detailed feedback! I’m thrilled to hear that everything went smoothly and that the trip lived up to your expectations. It means a lot to know that someone with your extensive travel experience was pleased with the arrangements. I truly enjoyed helping you plan this adventure!

I appreciate your thoughts on the Warren in Belfast—it's always helpful to hear this kind of feedback for future trips. I’m glad to hear you loved Ghan House and that the experiences like the Bogside History Tour and Land to Sea in Dingle stood out!

Thanks again for your trust and for sharing your experience. I hope we can work together on more adventures in the future!

Wishing you all the best,
Claire & High Point Holidays team