Kimkim Trip Reviews for Australia
Australia 10-11 trip - do you cover this area?
Australia
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Apr 4 - Apr 10, 2019
Accommodations in Port Douglas wasn’t as good as expected. Staff was not as attentive and room location was not as good as others. Also hotel told us we would be charged for new towels to take to beach unless we laundered dirty ones. Also we asked for later 11am checkout and was told no. However when we left at 11:15 the room was still not occupied or staff cleaning it. Would have preferred a better hotel in the area.
Hi Thomas,
Thank you for your review. And I am very sorry to hear about your stay in Port Douglas. We have had only positive feedback about the hotel previously, and that's why we recommended it to you. But will definitely re-look at this property and will consider your feedback for any future bookings.
I hope you enjoyed the rest of your trip.
Cheers,
Lisa
Sydney 5 day trip
Australia
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Mar 24 - Mar 28, 2019
We had a great time in Australia and everything went fine. Lisa with Kimkim did a great job and kept us well informed.
Hi Allen,
Many thanks for a great review! If you are ever back to Australia or New Zealand we will be very happy to assist you with the journey.
All the best and happy travels to you and your wife!
Regards,
Lisa