Kimkim Trip Reviews for Colombia

This is the first time my wife and I have used a service like KimKim and we would recommend it very highly. We told Andrea the areas that we wanted to visit and the activities that we like doing and she developed a detailed itinerary for us. This included our daily activities, local flights, transportation, hotels, etc.

We spent 20 days in Columbia and had a very active trip of multi day hiking, city tours, food tours and different excursions in various parts of Columbia. Andrea was there every step of the way, very helpful and unbelievably responsive and available 24/7. My wife and I have traveled for business and pleasure throughout the world over many years and Andrea is exceptional in the service that she provides. She was efficient, knowledgeable, responsive and very thoughtful.

We really enjoyed our Columbia trip, the people are very friendly, the food is great and the beauty and variety of scenery is incredible. Our 20 day trip just scratched the surface. We will definitely be back and will use Andrea and KimKim to help us plan another great trip.

Colombia was phenomenal - we had such an authentic, local experience due to the effort and care put into our trip plan by our local guide, Felipe. KimKim made it easy to communicate with updates constantly through WhatsApp while we were in the country, and catered to every need we had that popped up.

Medellin was like a tropical, Spanish-speaking San Francisco - a must see! Cartagena was an enchanting colonial Spanish town. I hope to have those wooden windowsills and white walls on a latin ranch someday :).

Hotel Review

Hotel San Pedro de Majagua

Isla Grande

Charming and comfortable, and surrounded by massive local trees, the hotel is adorned with hammocks and private outdoor living rooms attached to your hotel room. Can sit in the evenings and look out over the coast, with the sea breeze and waves all around you.

Tips for future travelers

Use the bikes to get to town!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

City Tour of Medellín (with Parque Arvi)

Medellín

The cable car trip is amazing. Stunning views, and you interact with friendly locals the entire time.

Quality of Experience

Guides, Drivers and Staff

Transport

We have never heard of KimKim or used it before, but it worked out very well. Felipe and his associate were very responsive and available at all points, checked in with us to make sure things were running tight and we’re just super helpful. We loved Medellin and our city tour there. The restaurant reservations everywhere worked well and were appropriate for what we wanted. Cartagena was more heavily touristed than we expected but our city guide Manu was great, and the hotel was very nice, conveniently located, much nicer for us than a big hotel would be. We absolutely loved staying at Isla Grande. (The boat ride back was a bit choppy and wet but fun anyway.) We loved our first trip to Colombia and are so pleased with how all of the planning worked out. Thanks again!

Hotel Review

The Click Clack Hotel Medellín

Medellín

Very stylish, playful, great location, terrific service although breakfast could be a bit slow some days.

Activity Review

Dinner Reservation at OCIO / OCI.Mde

Medellín

They took such good care of us. They didn’t immediately have a table ready but apologized and more than made up for it by sending complimentary dishes. The food was our favorite of the whole trip. Great place

So glad we used this service! COVID had really taken a lot of the fun out of planning trips since there was so much uncertainty and so many restrictions to keep track of. Rafaja's team made it so easy. We knew very little about Colombia coming in to the trip planning and Rafaja was so patient as we honed in on what we wanted and made recommendations that we never could have come up with on our own. A great example was when we went to the Pacific coast and people kept asking us how we found out about the place since they never see people from the United States there. In addition to all the planning assistance, everything was seamless as we were traveling as well and it was easy to continue communication with Rafaja's team. With all the ideas and resources Rafaja provided we could easily do many more trips to Colombia!

My 16 year old daughter & I took a trip to Cartagena, Colombia this past summer. I was a little nervous about a trip like this with just us , but the help planning & the tips that I was given from Rafaja made the trip amazing.

Rafaja helped us arrange a walking tour of the city with our amazing guide Will, a trip to Rosario Islands, a mother-daughter photography session in our favorite part of town(Getsemani) and a fishing trip that we couldn't go on due to my food sickness. Our favorite part was the walking tour as Will was knowledgeable & passionate about his city, and he was also friendly & funny. I highly recommend the photographer Rafael that was arranged-he captured some fabulous images.

Because our experience was so good, I'm currently in the process of arranging my second Mother-Daughter trip with KimKim-as much as I'd love to visit Colombia again, we are heading to Nicaragua this time.

Thank you Margoth, Felipe, Martin, Juan Carlos, Jaruen, Jose, Maria, and drivers for a fantastic trip to Colombia. Thank you for sharing your beautiful country with us. Margoth put together a wonderful trip fitting in everything I asked for at a busy time of year. Our trip included Cartagena, Santa Marta, Rosario Islands, Tayrona, Minca, Medellin, Guatape, Rio Claro, Tabio, and Bogota. The guides were very passionate about their cities and taught so much about the places and culture. They were also very patient with our kids (8 and 12). Thank you for the gifts, help with a sick child, dinner reservations (yum), and transfers. Our trip exceeded our expectations and we definitely plan to return. Margoth and Felipe kept in touch and made sure everything went smoothly.

Hotel Review

Movich Hotel Cartagena de Indias

Cartagena de Indias

Location was great. Breakfast delicious. Great vibe with rooftop pool and bar. The people managing the front desk of the hotel were outstanding.

Authenticity & Character

Location

Staff

Front desk especially, but everyone was great

Cleanliness & Comfort

Activity Review

Suggested Sunset Drinks at Café del Mar

Cartagena

Great location with spectacular sunset views and good drinks.

Quality of Experience

Guides, Drivers and Staff

Transport

WOW! A truly special and personalized trip to a beautiful and diverse country. From start to finish, this experience with the Colombia kimkim team made every detail easier and unique. Special thanks to Felipe, Margoth, and the whole team at Aracanto for paying attention to all my special requests, detailed questions, and connecting me to guides/excursions to fit my interests.

The kimkim team were attentive to detail and knew the logistics of each day to the minute. I felt safe, listened to, and even surprised by extra gifts the team setup. They made my visit to Colombia a memorable one. Thank you for sharing your country with me. ¡Fue un viaje bastante bacano!

Hotel Reviews

AC Hotel by Marriott Santa Marta

Santa Marta, Magdalena

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Click Clack Hotel Medellín

Medellín

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Minca Tour and Cacao Farm and Coffee Farm

Colombia

Este dia fue mi favorito de todos vacacciones. I felt like I was visiting with an old friend instead of a tour guide. The coffee farm and coffee demonstration was educational and the location in the mountains of Cierra Nevada was amazing. But my favorite was the lunch spot where me, my tour guide (Diva), and my driver (Sr. Juan) enjoyed delicious food together overlooking the view. Diva and Sr. Juan shared stories with me, and we even practiced my salsa dancing!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day trip to Nature Reserve Cerro Bravo

Medellín

This hike was SO fun because it was hard & challenging, but the summit was WORTH every hard step of the amazing view of Fredonia/Cerro Bravo. Even more so, my guides (Pablo and Luis) were fantastic. I felt like I was hiking with 2 mates, rather than 2 tour guides. 13K feet climb! Then to finish, a beer together in Fredonia to celebrate!

Quality of Experience

Guides, Drivers and Staff

Transport

Felipe did an outstanding job working tirelessly to customize our trip to see as much as possible in 9 days. Once in Colombia, he remained in constant contact and responded immediately 24/7 to any issues that arose. We had a wonderful time with memories that will last a lifetime.

Hotel Review

Sofitel Legend Santa Clara Cartagena

Cartagena

Activity Review

Airport Transfer: {{start_location}} to {{end_location}} & Guatape and El Peñol Tour

Colombia

Guatape and el penol are must sees

Family of 4 (kids ages 9 and 11), 1 week in Colombia (Bogota and Cartagena), Margoth arranged an amazing trip. Everything was seamless from pickup/dropoff at the airports, to all tours with local English guides, and reservations at top restaurants. It was my eldest daughters birthday and she arranged a very special day for her with treats and birthday celebrations throughout the day. There was constant communication throughout the trip and nothing was left to chance. They even arranged a nurse to come to our hotel for the obligatory Covid test to come back to the US. 10/10, I've already recommended them to other friends.

I want to preface this review by saying that I've traveled to almost 50 countries, so I've had my fair share of trip planners that I've worked with. Margoth has by far been the most efficient, professional, responsive, and thoughtful one I've ever encountered!

We just got back from a trip to Medellin last week. There were 8 travelers, all with different arrival and departure dates. Margoth seamlessly planned around each individual and crafted an itinerary that best fit our needs and numbers on any given day. We had a mix of requests for her - from adventure to food to relaxing days - she was able to meet them all, offering several suggestions that helped make the most members of our group happy. She always responded within a few hours of our requests (often much sooner), even over the holidays! There was never a time when I felt something would not be taken care of because we had that much trust in Margoth. She is amazing!

Beyond Margoth, the trip we took was so great , in large part because of our tour guide, Juan Manuel. His English is perfect - he was able to describe to us in detail about the history of all we were seeing, often bringing in vivid imagery to bring home his commentary. He was patient and helpful - from e-biking to waterfall hiking (where his patience was needed in spades!) to our various questions about everything - he could always be relied upon to help! There was one day our car had issues (small!), but he made up for them by getting another car ASAP. I could not have imagined a better guide for us on this trip.

Overall, we loved Medellin, and we are so happy that we used Kim Kim to book it. I researched thoroughly before choosing a trip provider, and we chose Kim Kim due to a combination of reasonable pricing, great offerings, and the responsiveness of Margoth. Thank you for a great trip!

Hotel Review

Sites

Medellin

Sites was good for our needs - we had three different families, so it was nice to have a common area to hang out in while in our rooms. The amenities were nice and clean and modern. The cleaning staff was amazing. We appreciated the on-site laundry and breakfast each morning. The pool and workout facilities were also good for our needs. The dinner at the hotel restaurant was fantastic! What we think could have been better: --Lighting - it was so dark everywhere. Some brighter lights would have added to the cheeriness of this place --Breakfast - we had to make a reservation to go down in the morning, but if we didnt let them know in advance, we would not get the timeslot we needed. We are used to being able to go down at anytime for an included breakfast, especially considering that the meal was the exact same, EVERY SINGLE DAY (no variation at all). --The elevator was very very slow, and there was only one on site. We often walked down or up the stairs to get anywhere. --All of the above wasn't a huge deal to us. We are not too picky when it comes to hotels, and we would not even complain about the above. But the biggest problem for this hotel was bad wifi. Only if you were in the lobby or floor 12 was it good. In our room (floor 6), our wifi came and went constantly. If it was connected, it was very fast. But for the most part, it rarely connected, and we could not even get 3G or LTE service, so we were often without internet for our entire stay. In nice hotels these days, to not have reliable wifi, especially for international travelers who don't have local phone plans, is tough.

Tips for future travelers

Do not stay here if you need reliable wifi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

'La Miel' Waterfall and Hike Tour

Colombia

So much fun to hike along the river, but not for the faint of heart!

Quality of Experience

Guides, Drivers and Staff

Timely resolved all issues expected during complicated travel times ( COVID ), complex trip plan and changing airlines schedules.

Where to even begin! First, I believe Margoth deserves a lot of credit for her resilience in assuring me a safe and very special experience for my first ever international trip outside of the US! Having never even left the country before, I always had major doubts in myself, but something in my gut told me to go with this..
I didn’t want to do anything really typical. I didn’t want the all-inclusive resorts with lots of other US tourists. I wanted to be plummeted into another culture and embraced by love and beauty and freedom. And what better way to spend than on my birthday, 11/11, which also happened to be Independence Day for the beautiful Cartagena. We danced and celebrated in the streets, I felt at home and very embraced.
I took a chance on a country everyone often questions.. as a solo FEMALE traveler, for the first time in my life. And i loved EVERY SINGLE MINUTE OF IT.
From Margoth, Felipe and the rest of the Aracanto team, to Manuel, my tour guide.. Martin, my driver. The infectious Carolina at Oh La La Bistrot! The hotel staff and my lovely Island Boys at Rosario, to the locals ON Rosario Island i met during my Mangrove tour, to the local Cartagena vendors who I’ve been texting on Whatsapp every day because I’ve genuinely made deep connections with several of them. And on my own, even! The Hotel Sophia team who basically treated me like a princess all week. Christina and Juan, and the bartenders at the Arsenal Rum Box who introduced me to all the Colombian rum. To Dyllan, my super handsome salsa guru.. to all the staff and servers at all the restaurants (and my goodness, i never changed a single recommendation for dinner because y’all made some very impressive reservations!!)
I could not have done this without the help and extra push from Margoth and Aracanto Travel! They have really set the tone for me and i have already intrigued so many of my friends here in the states.
Many conversations i had ended up being about me traveling there alone and for my first international adventure, leaving many locals shocked, yet impressed with my choice… and continuously thanking me for trusting their home enough to come see it for myself.
I spent all my money on locally-made items, I had no reservations against supporting the bracelet/gift vendors because they took such good care of me all week! Like i said, I’ve left with many local friends!

The first night, I spent with a group from Medellin who were heading home after a fun weekend together in Cartagena. However, after an hour at Cafe Del Mar sunset with them, we decided it was imperative that i come back and make Medellin a necessary stop!
On my last morning, a street bracelet vendor who actually ended up taking me on a casual walking tour of the entire walled city the day before, stopped by my hotel just to give me a gift he made… simply because i let him take me on a tour and trusted him every step of the way.
I fell in love with myself AND Cartagena. I plan to be back before you know it…
I would recommend KimKim for anyone who needs help with traveling; especially solo travelers! And definitely plan to be an advocate, specifically for Colombia, as I hope the positive image of this beautiful country can replace anyone’s initial doubts about experiencing it. Aracanto team is FIVE STAR!!!

Until we meet again…¡ muy bacano!

Carly M

In one word "EXCELANT".
I would like to say as a traveling person, the trip that we had to Colombia was more than what we expected. Other than the beautiful sites that we visited, it was organized so well that all 4 of us were very happy from all the organization that Margoth and Felipe arranged.
They took care of all the reservations for the hotels, restaurants and even they made all the flight check ins for us. We did not waste even one minute for any arrangements.
The local guides Oscar in Bogota and Daniel in Medellin were great. Other than their knowledge of the places, they were very attentive of where we were and showing us all the realities of Colombia.
It was a great decision to have the trip with them and we were very satisfied and I believe we did the maximum that we can in the 8 days that we were in Colombia.
Thank to all the team, thank you Margoth and ViVa Colombia.
I hope we will be back soon.
Simon

In Bogota, I was very pleased with my guide Mafe, as well as the driver(s), and my guide Lina for a game of Tejo.
In Medellin, I was also extremely happy with my driver Claudia and my guide Daniel, as well as my guide Flako in Communa 13.
What made the tours of both cities go so well, is that having one guide the whole visit means they know what you have done so far and have not done yet, so if/when schedules or interests change, they can be flexible without being redundant or missing something.
Every pick up and drop off was on time and I was able to absorb a tremendous amount of information about the country, people, and culture.
The entire trip, Margoth and Felipe were checking in and making further recommendations and adjustments that I asked for. I never felt alone, and knew I had them looking out for me. They went above and beyond expectations.

We had a great time in Cartagena, all the activities planned by Margoth were thoroughly enjoyed. She hit on the nail with all her suggestions. Caro our chef was informative and fun, can’t wait to use the recipes we practiced. Manu was the perfect guide for our Mangrove experience, and Martin was so knowledgeable and courteous. Our Rum tasting with Jesus was super fun, not to mention our coffee tasting class “bautizo”, I guess I didn’t know much about coffee ☕️, great experience.
The restaurant reservations were the top, we loved the cuisine, especially at Cuzco’s.
kimKim was definitely the way to go.

Natalia was awesome! I reached out to kimkim and provide details of the experience my group wanted to have in Colombia and Natalia delivered. We received a detailed itinerary of our daily activities with a background of the culture for each location and all our flights were booked. When I had any questions, Natalia was quick to respond to my text. This trip was for my birthday and on the day of my birthday Natalia and the kimkim team sent me a bottle of whisky and cake, that was very sweet and thoughtful. I will be using them for the rest of my travels based on my first experience.

I visited Colombia from 8/28-9/4 and used the trip planning service kimkim and Margoth was my agent.
I planned to go with my son but he was unable to go due to work so I went solo. I did no research before I left and just knew I wanted a very active trip and made sure Margoth knew that.
Margoth suggested I visit Bogota and Medellin and did a great job of offering me different options for daily activities. I knew I wanted to hike, bike and go white water rafting and Margoth found me great options for all three. I told her I wanted to drink a lot of good Colombian coffee and with the help of my guide Pablo she me found me a great coffee farm to visit.
The guides Oscar in Bogota and Pablo in Medellin are great guides and terrific people. They made sure I got to all my planned adventures and made my trip special. I did all my activities with them except whitewater rafting and they were ton of fun to hang out with.
Oscar took me on a bike tour of Bogota and explained the historical significance of many of the buildings and the general history of Bogota. We hiked in the National park with a park ranger and it was awesome. The city tour included the graffiti district, the marketplace, the Fernando Botero museum and the monserrati church on a hill overlooking Bogota . All great activities.
Oscar is a professional coffee taster and took me to a cafe to sample different coffees and tutored me in the proper way to analyze different coffee blends. This was so cool and I learned a lot. He also took me to traditional Colombian restaurants that were delicious.
Margoth arranged my flights from Bogota to Medellin and got me free upgrades to business class.
In Medellin my guide Pablo took me on a city tour which included riding in a gondola to get a great view of the city. We visited Communa13 which is a shanty town built on a hill and Pablo explained the significance of the areas troubled history that was fascinating. We toured much of downtown Medellin and Pablo explained the significance of different buildings and some of the politics and history of the city..
The following day I went whitewater rafting with grade 3-4 rapids and it was a blast! The guides were very professional and I felt safe.
Pablo took me to cafe de la cima and I had an amazing coffee experience. The owners are a wonderful family and I got the chance to pick the organic coffee beans and watch the coffee beans be shelled and roasted and then was offered a coffee tasting.
Everything they served me for lunch is grown on their farm and is delicious.
My last day with Pablo and Luis our hiking guide we hiked up cerro bravo 8600ft. I asked Margoth for super active adventures and she delivered. This was a very challenging hike through jungle and forests that was so amazing and beautiful. Luis is a great hiker and guide and pointed out different birds,trees and insects along the way. I swung from vines to cross muddy parts of the trail which was cool. The vistas from the top were amazing. Pablo as always made sure I had a delicious lunch and plenty of water.
Margoth arranged for me to stay in great hotels in Bogota and Medellin and got me daily dinner reservations in the best restaurants. Never ate so well in my life!
I had an amazing Colombian vacation due to the help of Margoth guides Oscar and Pablo and the drivers of the cars that took me to these activities and safety brought me back each day. I recommend using their services if you visit Colombia because they made my vacation amazing!

Margoth and team planned and delivered a fantastic family trip to Colombia. They know all the great spots, all the places to skip, and had everything planned perfectly. Knowledgeable, responsive, and dependable and delivered a great trip.

A great trip. Very professional and friendly guides, drivers etc. Hotels of high standard.
Can thoroughly recommend Chasko.
Was a bit wary of the online aspect of your set up but am very happy to have a had a very good experience all the way through.
Will be in touch for future travels in South and Central America.

My trip to a new foreign land was an amazing experience. The food, the culture, the architecture, the people and the weather were something I will always cherish and remember. Our trip was not conventional by any means. It had many changes to travelers and destinations. But through all of these, I was able to coordinate everything through Andrea and our local guides. We were here for my friend's birthday and she told me it was the birthday of a lifetime. We experienced so many beautiful places and people on our trip. Yes, it would have been cheaper if I did this on my own, but for the few dollars more, I had the piece of mind knowing this would be a great trip. And it was! Thank you Andra!