Kimkim Trip Reviews for Costa Rica

4.8
Based on 888 ratings
Read 888 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent Planning and Service!
Costa Rica | May 15 - May 20, 2023

Maria
Maria R.
Boulder, CO | Reviewed on May 21, 2023
We had an excellent experince from beginning to end with Kim Kim and all those we met along the way. The hotels, experiences, guides, transportation, all were thought through well. My sister and I took my mom to Costa Rica for her 70th birthday and everything they planned for us was exactly in alignment with what we hoped this trip would be. We had the adventure, luxury, comfort aspects and most importantly excellent guides to elevate our experince even more so. The communcation with the Kim... Read more

We had an excellent experince from beginning to end with Kim Kim and all those we met along the way. The hotels, experiences, guides, transportation, all were thought through well. My sister and I took my mom to Costa Rica for her 70th birthday and everything they planned for us was exactly in alignment with what we hoped this trip would be. We had the adventure, luxury, comfort aspects and most importantly excellent guides to elevate our experince even more so. The communcation with the Kim Kim team from the start was above par and they truly cared in providing us a great experience. I will be using them again!

Maria

Hotel Review
Punta Uva Bungalows
Limon

What an amazing hotel! The service is incredible, the food delicious, and the bunglaows are clean and spacious! We couldn't be happier with our stay. The grounds are beautifully kept and the food was excellent as well. I will be staying here if Im back in this area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños

Unforgettable trip!
Costa Rica | Dec 18 - Dec 23, 2022

I
Isabella L.
Jacksonville, FL | Reviewed on May 21, 2023
Randall planned a wonderful trip to Costa Rica for my boyfriend and me in December. We had the most amazing time. The trip was tailored to our “wants” and budget. Our hotel experience was great and all of our guides at the excursions and the drivers between destinations were fantastic. I had a million questions while planning our itinerary and booking our trip, and Randall kindly answered them all! We also had requested a couple changes during our trip, and it was swiftly taken care of. I... Read more

Randall planned a wonderful trip to Costa Rica for my boyfriend and me in December. We had the most amazing time. The trip was tailored to our “wants” and budget. Our hotel experience was great and all of our guides at the excursions and the drivers between destinations were fantastic. I had a million questions while planning our itinerary and booking our trip, and Randall kindly answered them all! We also had requested a couple changes during our trip, and it was swiftly taken care of. I would highly recommend Randall and KimKim for any of your vacation needs!

Activity Reviews
Horseback Riding and Hiking to La Fortuna Waterfall
Horseback Riding and Hiking to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Zip-Lining Tour
Zip-Lining Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Experience
Coffee & Chocolate Experience
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on May 23, 2023

Dear Isabella,

It is so nice to hear from you after your trip to our country last December. I am glad that you and Sean still have good memories from your vacation to my country and the service and experiences that you lived here.

We hope to have the chance to welcome you again in the future on a new adventure in the country of the Pura Vida!

Best,
Randall

We visited 3 places whilst in Costa Rica; La ...
Costa Rica | May 3 - May 11, 2023

Jay
Jay P.
United Kingdom | Reviewed on May 18, 2023
We visited 3 places whilst in Costa Rica; La Fortuna, Monteverde and finally Manuel Antonio. Each of these three places had their unique charm as did the people that guided us through. Jason was amazing with his knowledge at Arenal. The hike was extremely informative and interesting. The hot springs were heavenly. In Monteverde the hotel that Olman picked was incredible. The views were amazing and the hotel staff at El Establo we’re great. Very helpful. The zip lines were... Read more

We visited 3 places whilst in Costa Rica; La Fortuna, Monteverde and finally Manuel Antonio.

Each of these three places had their unique charm as did the people that guided us through. Jason was amazing with his knowledge at Arenal. The hike was extremely informative and interesting. The hot springs were heavenly.

In Monteverde the hotel that Olman picked was incredible. The views were amazing and the hotel staff at El Establo we’re great. Very helpful. The zip lines were breathtaking as was seeing an actual tarantula just happily walking across my path in the forest. I did not scream.

Makanda at Manuel Antonio was the perfect end to our amazing stay in Costa Rica. Such an amazing place in such an amazing country. The wildlife we saw whilst at breakfast and lounging by the pool was incredible. The hotel staff were all so friendly and accommodating even when an iguana unexpectedly decided to join us for breakfast.

Thank you Olman for organising an unforgettable experience for us. It was a delayed 50 birthday present to my husband from the days of restriction so it was that much more special. Thank you thank you :)

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 18, 2023

Hello Jay & Pratix,

Wow, thanks for your kind words!
I see that you had a terrific time in the tropics.

I am so happy to read that everything was perfect with every experience you enjoyed and every hotel you stayed at.

Thanks again and let's hope you will visit Costa Rica again to continue exploring new wonders.

Pura Vida,
Olman

Costa Rica Trip
Costa Rica | May 10 - May 17, 2023

C
Chakrapani S.
Manhattan, NY | Reviewed on May 18, 2023
Kim Kim arranged our trip to Costa Rica and it was flawless. Nuria, our Kim Kim organizer was exceptional and provided excellent suggestions and accommodated last minute requests with a smile. Highly recommend them and look forward to using them for our future holidays around the globe Read more

Kim Kim arranged our trip to Costa Rica and it was flawless. Nuria, our Kim Kim organizer was exceptional and provided excellent suggestions and accommodated last minute requests with a smile. Highly recommend them and look forward to using them for our future holidays around the globe

Hotel Reviews
Villas Sol Hotel And Beach Resort
Playa Hermosa
Authenticity & Character
Location
Nice rooms and staff
Staff
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde
Authenticity & Character
Location
Nestled within acred of natural beauty
Staff
Cleanliness & Comfort
Activity Reviews
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

Jose our guide was so well equipped to create a wonderful learning expetience

Quality of Experience
Guides, Drivers and Staff
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

We were scared to do zipline but the staff was very encouraging and at the end wanted to do it agai

Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hike
La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Helen our guide was a sweet person and kept explaining things about the area and the wildlife around the falls with passion. Even helped us spot a sloth

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Gerardo was such a wonderful guide. Was very accommodative to go slow as my wife was not 100% on this day. Highlight was the lunch at Jackaman restaurant which grows its own ingredients

Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Ceaser, our guide and paddle boat operator was so engrossed in helping us appreciate the experience and uniqueness and history of the area. Helped us spot many wonderful wild life

Quality of Experience
Calming experience to close out our trip
Guides, Drivers and Staff
Transport
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on May 18, 2023

Hello Subbu,

So nice to hear back from you and receive such wonderful words and appreciation!

Thank you very much, I'm happy that you all enjoyed and had a fabulous time, and it was a pleasure planning this trip for all of you. You know where to find me, if & when you decide to visit again.
Wishing you all the best! Pura Vida!

Costa Rica was amazing, the trip that KimKim ...
Costa Rica | Apr 16 - Apr 28, 2023

Angel
Angel V.
Brandon, FL | Reviewed on May 09, 2023
Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3... Read more

Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3 hotels had great service and supported us in every need( Country Inn & Suites by Radison San Jose; Arenal Spring Resort & Spa(spa services were amazing); and Hotel Hacienda Guachepelin(great location within the Rincon de la Vieja Park). We loved our hot springs within the Hacienda Orosi. We made changes within our trip to add excursions and Veronica worked out the details for us, we loved her.

Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on May 12, 2023

Angel,

Thank you so much for your trust and this review! It makes me so happy to read that you had a great experience!

It was my pleasure to make out of this trip a memorable experience:)

Don't forget to share with everybody the PURA VIDA lifestyle!

Veronica

Grateful for the Costa Rican People
Costa Rica | May 1 - May 6, 2023

Kate
Kate R.
Stoneham, MA | Reviewed on May 09, 2023
Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were... Read more

Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were were in good hands if we needed it. Alex, our driver in Costa Rica, was a wealth of knowledge about flora and fauna all over the country and shared numerous stories with us while we drove from one destination to another. It made the longer drives so much more enjoyable and we learned about Costa Rica from a true native. Kenneth was our guide in Arenal and spotted flora and fauna in trees we would have never seen on our own, and he guided us over hanging bridges and to beautiful waterfalls. Roger was another awesome naturalist who led us around Manuel Antonio and helped us take some beautiful photos of hummingbirds, lizards and sloths!

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

This place exceeded all of our expectations! Situated in the heart of the rainforest with a private view of the volcano was incredible. The staff were friendly and welcoming too, ready to help in any way needed.

Authenticity & Character
Everything in the room was made of beautiful wood that brought the outside rainforst feel inside, authentically, creating beautiful character.
Location
If you like a little privacy, this is the place, so tucked away, surrounded by thriving rainforest plants.
Staff
The staff were extremely helpful and always ready to help. The only very small thing we didn't like was when one staff member tried to upsell us on what to order for dinner one night, which didn't feel authentic.
Cleanliness & Comfort
The entire bedroom, bathroom, deck etc. were sparkling clean and wonderful.
La Vela Boutique Hotel
Manuel Antonio

This hotel was centrally located to the beach, restaurants and Manuel Antonio National Park, which made life much easier. The pool and bar area are a beautiful place to relax and and our room was incredibly spacious. We had an exciting show when capucin, white faced monkeys started swinging from branch to branch around us, four monkeys in all, feasting on the fruits and leaves of the plants in the trees above and around our room. The staff were very friendly and able to answer every question we had!

Authenticity & Character
Location and style make this hotel special and the breakfast is delicious too.
Location
Perfectly situated between the beach and park.
Staff
Very friendly and able to answer all of our questions.
Cleanliness & Comfort
Everything was clean and comfortable.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on May 17, 2023

Thank you for sharing your wonderful review of your travels in Costa Rica, Josh! We're thrilled to hear that you both thoroughly enjoyed your trip and wished you could have stayed longer to fully immerse yourselves in the beauty of the country. Pura Vida!

Amazing experience!
Costa Rica | Apr 27 - May 6, 2023

myranda
myranda w.
Springfield, IL | Reviewed on May 08, 2023
Planning our trip through KimKim was great! The local specialist we worked with was easily available to answer questions and help build our itinerary. Once we were in CR everything went very smoothly and our specialist was quick to respond with any questions that came up while we were in our trip. We have used travel agents before and the KimKim team provides an excellent level of customer service and expertise in planning. Our local guide Melany in La Fortuna was so knowledge on all of the... Read more

Planning our trip through KimKim was great! The local specialist we worked with was easily available to answer questions and help build our itinerary. Once we were in CR everything went very smoothly and our specialist was quick to respond with any questions that came up while we were in our trip. We have used travel agents before and the KimKim team provides an excellent level of customer service and expertise in planning. Our local guide Melany in La Fortuna was so knowledge on all of the local animals and ecology we learned so much on our tour that we would never have noticed on our own. Every single guide, driver , concierge etc was so helpful and kind and so happy to teach us about thier beautiful country! I would highly recommend staying at paradise springs hotel in La fortuna , the hot springs are a great way to relax after a long day of hiking and it is very easy to get a taxi to the “downtown” area for dinner and drinks. While in Monteverde we stayed at the hotel heliconia which had absolutely stunning views of the mountains and sunsets , this hotel does not have AC however it gets very cool at night and we did not find it to be uncomfortable. This hotel is also a very easy taxi drive away from the “downtown” area which was very fun to explore! Our final stop in Quepos , Manuel Antonio we stayed at the tulemar resort which was phenomenal! A perfect relaxing end to our vacation on an absolutely beautiful property where we saw, monkeys, sloths and macaws up close! Overall this trip was wonderful and made even more enjoyable having the peace of mind that everything was so well planned out and organized by the team at KimKim

Hotel Review
Hampton Inn & Suites San Jose Airport
Alajuela

Very convenient and close to the airport , easy to locate shuttle out of terminal. Clean and a nice selection at breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private: Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Private: Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna

An amazing hike with views you will not find anywhere else in the world! Our guide Melany was amazing and very knowledgable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

So much fun! The rafting guides were a great time while also ensuring that everyone was safe! The meal provided after our rafting was one of the best meals we had on the trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

The zip lining portion was a great time! All of the staff made sure we had a great time while also taking safety very seriously! If you want a nice extra adrenaline jump at the end definitely try the “death drop” at the end! On the hanging bridges tour our guide Andres was wonderful and took to much time to help us spot some amazing wildlife!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

2 Weeks in AprilThe best guides were Chris ...
Costa Rica | Apr 20 - May 3, 2023

Steve
Steve B.
San Francisco, CA | Reviewed on May 08, 2023
2 Weeks in April The best guides were Chris in Guanacaste and Marianos in La Fortuna (swimming in the waterfall was highlight for me) also the night hike in Monteverde, but I forget his name. Least interesting hike was the Arsenal volcano hike. The hotels in Monteverde, La Fortuna and Tamarindo were the best. Food at La Fortuna was excellent (deserts were 1 Michelin star! Breakfast buffet was the best too). Loved the cottage (hot water bottles!), food and local hike in Monteverde... Read more

2 Weeks in April

The best guides were Chris in Guanacaste and Marianos in La Fortuna (swimming in the waterfall was highlight for me) also the night hike in Monteverde, but I forget his name. Least interesting hike was the Arsenal volcano hike.

The hotels in Monteverde, La Fortuna and Tamarindo were the best. Food at La Fortuna was excellent (deserts were 1 Michelin star! Breakfast buffet was the best too).

Loved the cottage (hot water bottles!), food and local hike in Monteverde (roasted garlic soup and the local limoncello was brought by bartender without even asking for it). Staff was especially great there.

Loved the pool (!) and the food in Tamarindo - sunset happy hour on the beach was fantastic.

Guanacaste was OK and unpretentious, but food options were limited. Back porch listening to all the birds was exceptional.

The hotel in Papagayo was the worst — room door to the outside didn’t close well, even after we got it repaired. Hot tub wouldn’t hold water, AC just didn’t really work and made a loud noise. Food was mediocre. Pool was tiny. Water stopped working one morning. Snorkeling tour was great although the fish weren’t that interesting. The footprint of the hotel was great, but really needs work.

Don Juan coffee and chocolate tour was Jane’s highlight - she called it phenomenal.

All the drivers were great and prompt. Roads were terrible and many under construction — 4 hours from Monteverde to Tamarindo. Tourist dollars would be well spent to improve them going to the parks.

We tried tipping everyone who gave us excellent service, but kept running out of small bills. Would highly suggest you recommend getting them before you leave. Most hotels could break a $20, but not all. All the staff at all facilities were great.

Hope this is helpful — I’m trying to be honest. We would have paid more to stay at a better place in Papagayo — maybe the Andaz? Also the heat was just a bit much for us San Franciscans. Could have used some more fog! ;-) Next time the Caribbean side?

Hotel Reviews
Senda Monteverde Hotel
Monteverde

Hotel Senda was amazing - the staff was awesome, and they even provided a heater and hot water bottles in the bed! The cloud forest guided hike and the night walk were both great, and our guide for the night walk was especially knowledgeable. There's a nice national park near the hotel with beautiful old strangler fig trees. We didn't go into town because it was quite steep, but we loved our stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia

We had a really good guide in Rincon de la Vieja. Chris, a naturalist, took us on a nice long tour. He even had bird calls on his phone! Overall, we enjoyed our stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

My wife especially loved the dessert at the restaurant in Arenal. The breakfast and meals were generally pretty good, and she thinks they were close to Michelin star quality. The guided hike in the Arenal Volcano Park was a bit steep and not as nice as some of the other hikes, but overall, we had a good time at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Luna Boutique Hotel & Villas
Guanacaste

We really liked the Cala Luna Boutique Hotel in Tamarindo. The pool was great, the food was awesome, and it had a nice, relaxed vibe. We enjoyed watching the sunset over the beach and walking into town along the beach. This might have been our favorite hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

The Hotel Bosque del Mar in Gulf of Papagayo wasn't the best ending to our trip. The food was a little worse than mediocre, and we had some technical problems with our room. However, we were able to walk up and down the beach and find nice little restaurants, so we had some alternatives to the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde

The cloud forest guided hike was good, although it was a bit crowded. We enjoyed being in the cloud forest and exploring the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

The night walk was a highlight of our trip. Our guide was very knowledgeable and showed us some cool stuff. We appreciated being on our own during the walk and exploring the nighttime forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Snorkel & Sailing Tour
Morning Snorkel & Sailing Tour
Gulf of Papagayo

The snorkeling experience was good but not great. We enjoyed being out on the water, and the crew was great, but we didn't see as many fish as we had hoped. The spiky sea creatures were a bit intimidating, and the snorkeling spot wasn't as crowded as we expected. However, overall, it was a fun experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This was a highlight of our trip. We had a great guide, and we got to make our own chocolate bars and drink roasted coffee. We would highly recommend this tour, as it was well-done and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fiorella Miranda
Fiorella
Fiorella Miranda
Local specialist in Costa Rica | Replied on May 24, 2023
Dear Steve, Thank you so much for taking the time to provide us with your detailed feedback. We truly appreciate your honesty and are thrilled to hear that you had a memorable trip overall. Your comments about the guides, hotels, food, and activities are incredibly valuable to us as we continuously strive to improve our services. We're delighted to hear that guides such as Chris in Guanacaste and Marianos in La Fortuna left a positive impression on you. It's also wonderful to know that the... Read more

Dear Steve,

Thank you so much for taking the time to provide us with your detailed feedback. We truly appreciate your honesty and are thrilled to hear that you had a memorable trip overall. Your comments about the guides, hotels, food, and activities are incredibly valuable to us as we continuously strive to improve our services.

We're delighted to hear that guides such as Chris in Guanacaste and Marianos in La Fortuna left a positive impression on you. It's also wonderful to know that the night hike in Monteverde was a highlight for you, even though you can't recall the guide's name. We'll make a note to recognize their contribution.

We're glad you enjoyed the accommodations in Monteverde, La Fortuna, and Tamarindo, as well as the excellent food and service at La Fortuna. Your positive feedback about the cottage in Monteverde and the pool and food in Tamarindo is greatly appreciated. We'll share your compliments with the respective teams.

Regarding Guanacaste, we understand that the food options were limited, but we're pleased to hear that you still enjoyed the unpretentious atmosphere and the bird-watching experience from the back porch.

We apologize for the issues you encountered at the hotel in Papagayo. Your feedback regarding the room, hot tub, AC, and food will be shared with the management team to address these concerns and make necessary improvements.

We're glad to know that the Don Juan coffee and chocolate tour was a highlight for Jane, and we appreciate the recommendation to have small bills for tipping. We'll make sure to pass this information along to future guests.

Your suggestion to consider staying at a different place in Papagayo and exploring the Caribbean side is duly noted. We'll take this into account when assisting future travelers with their itinerary planning.

Once again, thank you for your valuable feedback. We hope to have the opportunity to serve you again in the future and provide an even more exceptional experience.

Warm regards,

Fio and the travel team at Serendipity Adventures

Our trip to Costa Rica was amazing.
Costa Rica | Apr 28 - May 6, 2023

Linda
Linda S.
Ventura, CA | Reviewed on May 08, 2023
Our trip to Costa Rica was amazing. The Kimkim team was awesome in helping us to plan and arrange our trip and activities. We cancelled one of our activites to relax at a spa instead. Jessica took care of the cancellation and issued a refund that day! The hotel Casa Luna in La Fortuna was beautiful with a natural creek running through it. The staff were very helpful and our rooms were great. The food was good but we also enjoyed venturing into town for more local cuisine. We would... Read more

Our trip to Costa Rica was amazing. The Kimkim team was awesome in helping us to plan and arrange our trip and activities. We cancelled one of our activites to relax at a spa instead. Jessica took care of the cancellation and issued a refund that day! The hotel Casa Luna in La Fortuna was beautiful with a natural creek running through it. The staff were very helpful and our rooms were great. The food was good but we also enjoyed venturing into town for more local cuisine. We would definitely return! After hiking to waterfalls, nature walks, hot springs and ziplining we headed to Manuel Antonio to experience the beauty of the National Park. The hotel Plaza Yara was beautiful and the staff were kind and accommodating. Always ready to help with taxies and directions. All of the guides were informative and their knowledge was very educational. Costa Rica is all about conservation and preserving their wildlife habitats. We loved this trip and the experience of a lifetime! Thank you Kimkim!

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas
Authenticity & Character
Location
On a dangerous road so you need to take a taxi everywhere
Staff
Cleanliness & Comfort
Activity Reviews
Boating in Caño Negro Wildlife Refuge
Boating in Caño Negro Wildlife Refuge
Arenal/La Fortuna

The guide was great but the trip a little long and would like to have seen more wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center Visit
Proyecto Asis Wildlife Rehabilitation Center Visit
Arenal/La Fortuna

This was a lot of information about rescued animals, mostly birds. The guide was great but we were hoping to see some sloths which were not there.

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Arenal/La Fortuna

This was amazing and should be required for Costa Rica. Beautiful!

Food
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

Highlight of the trip! Beautiful, exciting and would definitely recommend this!!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

This is a beautiful national park as is everything in Costa Rica. The guide was great. However, the tour felt a little long (maybe because it was so hot and humid) and we found that we saw more monkeys and sloths outside of the parks.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

A fantastic trip made easy
Costa Rica | Apr 20 - Apr 29, 2023

J
Jan E.
Australia | Reviewed on May 05, 2023
We had a fantastic trip to Costa Rica that was made easy through Kim Kim.
We loved our three hotels and our transport between locations was seamless.
We are not in the habit of pre-booking tours, but really enjoyed all the tours selected.
I wouldn’t hesitate to use Kim Kim again!
Read more

We had a fantastic trip to Costa Rica that was made easy through Kim Kim.
We loved our three hotels and our transport between locations was seamless.
We are not in the habit of pre-booking tours, but really enjoyed all the tours selected.
I wouldn’t hesitate to use Kim Kim again!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

A beautiful hotel with fantastic views of the volcano. Friendly staff who went out of their way to ensure we were enjoying our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ficus
Monteverde Costa Rica

Stunning views, beautiful gardens and an excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

A nice hotel in an excellent beach location. Helpful staff and nice rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat tour to Las Catalinas Islands
Boat tour to Las Catalinas Islands
Costa Rica

A fantastic day out. An excellent tour guide, delicious lunch, great snorkeling and wildlife and plenty of drinks available!

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

A great experience with our guide Bernie. I would definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

An enjoyable trip with our guide Mariano. Beautiful scenery, a swim and great lunch. Mariano was knowledgeable, good company and flexible. Would definitely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Fiorella Miranda
Fiorella
Fiorella Miranda
Local specialist in Costa Rica | Replied on May 10, 2023
Dear Jan, Thank you so much for taking the time to share your feedback about your recent trip to Costa Rica with Serendipity Adventures. We are thrilled to hear that you had a fantastic experience and that everything went smoothly throughout your journey. We are glad you loved the three hotels we arranged for you and that the transport between locations was seamless. Providing comfortable and well-located accommodations is one of our top priorities, and it's wonderful to know that you... Read more

Dear Jan,

Thank you so much for taking the time to share your feedback about your recent trip to Costa Rica with Serendipity Adventures. We are thrilled to hear that you had a fantastic experience and that everything went smoothly throughout your journey.

We are glad you loved the three hotels we arranged for you and that the transport between locations was seamless. Providing comfortable and well-located accommodations is one of our top priorities, and it's wonderful to know that you enjoyed the beautiful views, friendly staff, and excellent breakfast at Arenal Manoa & Hot Springs, Hotel Ficus in Monteverde with its stunning views and gardens, and the beachside location and helpful staff at Hotel Bosque del Mar Playa Hermosa.

It's also great to hear that you thoroughly enjoyed the tours we selected for you, even though you don't typically pre-book. The boat tour to Las Catalinas Islands sounds like a fantastic day filled with amazing wildlife, snorkeling, and delicious food. We're glad you had a memorable time. The Monteverde Cloud Forest Reserve guided hike with Bernie and the Hanging Bridges and La Fortuna Waterfall guided hike with Mariano both seem to have provided incredible experiences, and we appreciate your recommendation.

Your kind words and positive feedback mean a lot to us. We are delighted to have been a part of creating a wonderful trip for you, and we would be honored to assist you with any future travel plans. Whenever you are ready for another adventure, please don't hesitate to reach out to us.

Thank you once again for choosing Kimkim for your Costa Rica trip, and we hope to welcome you back in the near future.

Warm regards,
Fio and the travel team at Serendipity Adventures

Costa Rica Family Travel
Costa Rica | Apr 9 - Apr 24, 2023

Lindsay
Lindsay N.
Canada | Reviewed on May 05, 2023
Our family of 4, including two kids, aged 9 and 11, just had a wonderful trip to Costa Rica with kimkim doing much of the heavy lifting in terms of planning. Highlights would be our day spent at Rincon de la Vieja's adventure park, Hacienda Guachipelin as well as a hike to El Tigre Waterfall near Monteverde, which was not booked with kimkim. kimkim pros: Overall, it was easy to review different activities and hotels prior to booking via the kimkim website, which made the stress of planning a... Read more

Our family of 4, including two kids, aged 9 and 11, just had a wonderful trip to Costa Rica with kimkim doing much of the heavy lifting in terms of planning. Highlights would be our day spent at Rincon de la Vieja's adventure park, Hacienda Guachipelin as well as a hike to El Tigre Waterfall near Monteverde, which was not booked with kimkim.

kimkim pros: Overall, it was easy to review different activities and hotels prior to booking via the kimkim website, which made the stress of planning a vacation much less. Communication was easy with Jessica via the kimkim website. Having activities booked ahead limited time scrambling trying to book activities when we arrived. Almost every activity that we booked through kimkim was high quality with an excellent guide with only one or two exceptions.

kimkim cons: The variety of activities and hotels that kimkim offers on their website are not exhaustive and we realized once we arrived that there were better options available in many cases. No special attention paid to flight arrival times or transfer arrival times relative to hotel check in times. You do pay a premium for having a laid out itinerary before you go-we realized that had we booked the activities independently from kimkim, the cost would have been about half, in general.

Overall, we would recommend kimkim's services. Having a laid out itinerary prior to arriving decreased the stress and increased the amount we were able to see and do on our 2 weeks vacation. Unfortunately, you pay a bit more of a premium for this peace of mind but it was a positive experience.

Day 1: We arrived to Liberia at 0600 and drove 1.5 hrs to Blue River Resort via CR Ride. The driver was excellent. Feedback for kimkim would be to pay special attention to the flight arrival time and hotel check in. We arrived at our hotel at 9 am after an overnight flight and check in for the hotel was not until 2 pm.
Blue River Resort is a beautiful destination off the beaten path. Cabins are basic but comfortable. Restaurant on site was ok. It is close to Rincon de la Vieja but it's on the north side of the volcano and to get to the activities at the adventure park, it's a 1.5 hr drive around the volcano to the National Park. Not the location we were expecting and we would not recommend this hotel for anyone that is planning to spend time going over to do activities in Rincon de la Vieja National Park.

Day 2: Day at Rincon de la Vieja National Park. Big highlight for our family. We were expecting a 2.25 mile hike and a hot springs visit but when we arrived, we were informed that we had a full day planned- ziplining, horseback riding and tubing down the rio Colorado. Although it was a surprise, we agreed and had a great time. These were large group activities. Ziplining included 9 cables over beautiful canyons, a Tarzan swing and an option to rappel and climb at one point. There is an option to do the zip lining tandem with your kids, if needed. After a short 5 minute break, we walked down to the stable and hopped on a horse for a 45 min trail ride, which the kids really enjoyed. The tubing, which was a short 5 min drive to the starting point in the rio Colorado, was so fun! There were some small rapids and some slower sections and we managed to see a white faced monkey and lots of little creatures, like frogs and spiders along the way. Overall, the guides at Hacienda Guachipelin were excellent throughout the day. Unfortunately, because we were not expecting a water activity, we were not prepared to get our hiking shoes wet, but shoes are mandatory during the tubing. We ended the adventure day with the Rio Negro hot springs. The hot springs boasted "mud baths" but seemed to only be mud mixed in a 5 gallon pail and handed out in bowls to be rubbed all over our bodies.

Day 3: We were set to head back to Rincon de la Vieja National Park for a self guided hike that was planned via kimkim but with the drive being so long around the volcano and it being a 3 hour detour to our next destination, we opted to forego this activity. In our opinion, a local specialist planning the trip should have foreseen both the poor location of the hotel in relation to the activities planned as well as the major detour this day of hiking would have been, knowing our next destination. Instead, our driver picked us up from the hotel and we headed towards La Fortuna. On the way, our driver suggested we go to Rio Celeste for a 4 km hike to a waterfall. We paid $38 US for entry to the park. It took us about 2.5 hrs there and back. There were multiple flights of stairs down to the waterfall then onto a lagoon where the natural water meets the blue water (from the minerals from the volcano). Challenging hike in parts and some difficult terrain but worth the impromptu stop. The driver with CR Ride was amazing and stayed with our things in the car all day.
Our hotel in La Fortuna was the Country Inn Arenal. This place was in a very convenient location for the respective activities planned during the next few days. Beautiful grounds, swimming pool, breakfast included, walkable to grocery store.

Day 4: Hanging Bridges in Mistico Park and La Fortuna Waterfall with Jacamar Tours. 16 other folks on this tour. We walked 2.5 miles on paths, stopping along the way to look at venomous vipers, a boa, hummingbirds, and other creatures. Our guide, Diego, was super knowledgable but not overly energetic. There were a series of 6 hanging bridges, all various lengths and heights from the ground. They offered amazing views of different layers of the canopy. We then took a 10 min drive over to La Fortuna Waterfall. There are 2 areas to dip in the water. This is a fairly developed area, which comes with high numbers of tourists and guides. Both the kids and the adults in the group enjoyed getting in the water! Next we went to a small farm owned by Jacamar Tours to eat lunch. TIP: Lunch seemed to consistently be served around 2 pm so if you're travelling with kids or you get hangry easily, bring some snacks.

Day 5: Farm Tour with Eco Terra. This was a 3 hour farm tour to a small organic farm that keeps some cows, turkeys, chickens, goats and some rescue animals. The owner grows medicinal plants and restorative trees. We saw ginger, turmeric, taro root, cilantro, oregano, wild and commercial cocoa trees, and the list goes on. They generously allowed us to pick and sample whatever we wanted. Our small group was made up mostly of kids and some energetic adults. The activities of milking a cow, crushing sugar cane and making chocolate were all hands- on activities, which the kids loved! Amazing hospitality and generosity of this farm family. Would 100% recommend this tour.

Day 6: Arenal Volcano Hike and Tabacon Hot Springs with Jacamar Tours. This was a 2.5 km hike loop at the base of the north side of Arenal. Our guide was knowledgable about the history of the eruption of 1968. Total hike took about 2 hours, seeing new growth on the lava rocks along the way. We were then dropped off at Tabacon Hot Springs, which is a resort. We chose how much time we wanted to spend there and were told that someone would come and pick us up later in the day. It was strange knowing that we paid a tour company for a day of guided activities and we were simply dropped off. It poured rain almost the entire time but it was warm and we enjoyed the various hot pools around the site that happened to be in the natural river. Beautiful site, very much set up like a resort. This activity was definitely a crowd pleaser.

Day 7: Safari Float on the Penas Blancas River. 2 hours, 3 miles, float on a small raft. Our guide was knowledgable about the birds and animals found along the river and eager to point out wildlife. We saw a lot of different species of birds, a turtle and some howler monkeys. Boat was uncomfortable for 2 hours, sitting sideways but the family were shared this little adventure with was lovely.
We ended the day with a cooking class at the grounds of Desafio Adventure Company. We made a traditional Casado with Kathy. Kids loved it, it really was a fun experience.

Day 8: Transfer from Arenal to Monteverde via car and boat with Ride CR. The boat ride across Lake Arenal was really amazing and really only available to those traveller who did not rent a car.
Hotel in Monteverde was Los Pinos. This beautiful site with its own small system of hiking trails is a bit out of town and not walkable to anything of note except a small grocery store. It has a full kitchen which was great to make some of our own meals.

Day 9: We did not have any day activities planned via kimkim this day so we booked ourselves a ride to El Tigre Waterfalls. Highlight of the trip. Paid $30US per adult and $20US per kid to do a 8 km hike - "the big hike". Last 3 km was tough uphill but amazing day hike.
We ended the day with a "coffee experience and nighttime nature walk" with Coffee 'n Jungle. This was a weird experience and not one that we would recommend. The owner, Junior, buys most of his beans from other farmers. We learned a small amount about growing coffee, the drying process, and the roasting process. Because Junior had just cut down most of his coffee plants (which they do apparently every 6 years), and it was not harvesting season, there was not much of a tour. They do not grow cocoa in this area of the country, therefore the chocolate tasting was a mixture of cocoa powder which Junior mixed with brown sugar, powdered milk and peach liquor and then poured it on bananas. Junior was very sweet and friendly and was good with the kids but the educational component of the tour was limited and poorly organized. The nature walk was nothing more than an hour of walking around the cut down coffee plantation. Would not recommend this tour.

Day 10: Santa Elena Cloud Forest Reserve Hike with Ocotea Tours. This hike was through new and old growth forest. Our guide, Bernie, was also our driver and very knowledgable about plant life, birds and symbiosis in the forest. He was able to engage the kids and keep them interested. Overall, really great experience.

Day 11: Children's Eternal Rainforest Hike with Ocotea Tours. This was a 2.5 hour walk. Our guide, Guilliano, was great. Conditions were very dry. Overall, by this point, the kids were tired of walking around forests for the last few days and got bored with this hike but done at another time in the trip would have been a bigger success.

Day 12: Transfer from Monteverde to Tamarindo. 3.5 hour drive.
We booked Hotel Mar Rey without the help of kimkim. The options for hotels in Tamarindo were not great on the kimkim website. The activities that we had been super interested in doing in Tamarindo, like snorkelling, were not available through kimkim because the water was too rough. These activities, we realize now, could all have been booked once we arrived.

Day 14: Catamaran Sailing Adventure with Marlin del Rey. This was a 5 hour sunset tour including a 1.5 hr stop in the middle to swim and snorkel. There were about 35 people on board which was about half capacity. There was a bar on board and the drinks were included as well as a served chicken BBQ lunch mid afternoon. A big highlight was stopping in the middle of the tour and swimming and snorkelling in a secluded bay. Overall this was a great tour and a nice way to get away from the beach activities. Pros: shady interior of the boat, on-board bathroom, free drinks and friendly staff. Cons: it was a bit long for the kids.

Activity Review
Catamaran Sailing Adventure
Catamaran Sailing Adventure
Costa Rica

Overall a really great experience. Pros: shady interior on the boat, on board bathrooms, free drinks, friendly staff, lunch included. Highlight for us and our kids was the stop in the middle to swim and snorkel in a secluded bay. It was a great way to get away from beach activities. Would 100% recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Brilliant Costa Rica experience!
Costa Rica | Mar 23 - Apr 8, 2023

Paul
Paul J.
United Kingdom | Reviewed on May 04, 2023
We thoroughly enjoyed our whole Costa Rica experience. The wildlife, people, hospitality and food were fantastic. All the guides displayed a wealth of knowledge and spoke very good English. We were particularly impresssed with Randy at Selva Verde, Kike at Aguila de Osa and Agneli at Dantica Cloud Forest Lodge who stepped in at the last minute due to the illness of our intended guide, Carlos, who had nonetheless got up to take us to see quetzals at 5.30am. Agneli then took as for an... Read more

We thoroughly enjoyed our whole Costa Rica experience. The wildlife, people, hospitality and food were fantastic. All the guides displayed a wealth of knowledge and spoke very good English. We were particularly impresssed with Randy at Selva Verde, Kike at Aguila de Osa and Agneli at Dantica Cloud Forest Lodge who stepped in at the last minute due to the illness of our intended guide, Carlos, who had nonetheless got up to take us to see quetzals at 5.30am. Agneli then took as for an unforgettable hike up around the local peaks. A particular shout out to Guillermo, the manager at Aguila de Osa who rescued my phone following an unfortunate dip in the sea!
Amongst so many great experiences, particular trip highlights were watching howler monkeys in full voice at Tortuguero and snorkelling at Cano Island.
Transportation pick ups and car hire all worked faultlessly. Everyone at Serendipity, the local tour agents, responded well and very quickly to all our many queries.
What a wonderful country! The UK has many lessons to learn about conservation from Costa Rica.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on May 04, 2023

Hola Paul,

Thank you for taking the time to leave such a kind review about your recent trip to Costa Rica. It was a pleasure to read about your positive experience with Serendipity Adventures.

Your feedback means a great deal to me and my team, as we always strive to provide the highest level of service to our valued customers. It is truly inspiring to hear that we have met your expectations.

Once again, thank you for sharing your experience with others. If you're ever planning another trip to my country, it would be our pleasure to assist you in any way we can.

Pura Vida,
Bryan

Pura Vida forever
Costa Rica | Apr 13 - Apr 25, 2023

Tracye
Tracye P.
Moreno Valley, CA | Reviewed on May 02, 2023
The trip was overall amazing. The tours and guides were exceptional. From Keysii at Cahuita Tours to the Panache crew in Tamarindo. The van drivers (Fernando and others) were helpful and on point. We had a little hiccup with phone calls to Amazilla Travel in Tamarindo, but it did end well. Special shout out to Umami Hotel staff, Tony and others for being so hospitable, a lovely boutique Hotel. Royal Corin was very posh and the pools were very nice. Thank you Olman for a well planned vacay! Read more

The trip was overall amazing. The tours and guides were exceptional. From Keysii at Cahuita Tours to the Panache crew in Tamarindo. The van drivers (Fernando and others) were helpful and on point. We had a little hiccup with phone calls to Amazilla Travel in Tamarindo, but it did end well. Special shout out to Umami Hotel staff, Tony and others for being so hospitable, a lovely boutique Hotel. Royal Corin was very posh and the pools were very nice. Thank you Olman for a well planned vacay!

Hotel Review
Umami Hotel Garden Spa
Puerto Viejo

Great staff. Beautiful people, met some great folks. Easy walk in to town.

Authenticity & Character
Slow and easy
Location
Easy walk to town
Staff
Very accommodating
Cleanliness & Comfort
Fresh and clean
Activity Review
Guided Hike in Cahuita National Park
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca

Thanks to Keysii we had a great trek. Saw all the good stuff

Quality of Experience
Food
Chicken at Cocos was the bomb.
Guides, Drivers and Staff
Transport
Great boat ride. A saving grace.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 03, 2023

Hello Tracye,

Thanks for sharing some pictures of your trip to the tropics!
It is great to know every guide and driver provided a unique experience.

I am sure they will be so happy to read your good comments.

Warm regards from CR!
Olman

Costa Rica with Kids
Costa Rica | Apr 22 - Apr 29, 2023

K
Kara M.
New Brighton, MN | Reviewed on May 02, 2023
The Costa Rican adventure for our family of four was great. We started in San Jose where we hit the Children’s Museum, then hit a Crocodile tour before spending two nights in Manuel Antonio where we enjoyed a guided hike of the park. We loved our hotel - La Vela Boutique Hotel. Great staff, great pool / lounge area, lots of resident wildlife. We then went to Osa Península and stayed at the Aguila de Osa, which had excellent service, beautiful accommodations, and wonderful day trip options. A... Read more

The Costa Rican adventure for our family of four was great. We started in San Jose where we hit the Children’s Museum, then hit a Crocodile tour before spending two nights in Manuel Antonio where we enjoyed a guided hike of the park. We loved our hotel - La Vela Boutique Hotel. Great staff, great pool / lounge area, lots of resident wildlife. We then went to Osa Península and stayed at the Aguila de Osa, which had excellent service, beautiful accommodations, and wonderful day trip options. A highlight was snorkeling at Isla del Cano. We ended with a final night and morning in San Jose where we visited the market before driving to the airport.

Kimkim made this trip so easy… the transportation was seamless and on time! I felt we were able to maximize our experience due to the detailed planning. I wouldn’t have been able to arrange everything they did. Our kids (ages 5 and 8) had a great time.

Hotel Reviews
La Vela Boutique Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aguila de Osa Rainforest & Marine Adventure Lodge
Drake
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jungle Crocodile Safari
Jungle Crocodile Safari
Monteverde
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 02, 2023

Hi Kara,
I hope you are well.
Thanks for taking the time and leave us this nice review.
It is great to know you and your kids had a good time here. I was more than glad to assist you during this time. I hope you could visit Costa Rica in the future and could explore different places here. :)
Warm regards from Costa Rica!
Yuliana

The best listeners and preparers of custom trips
Costa Rica | Apr 13 - Apr 25, 2023

Marilyn
Marilyn F.
Inglewood, CA | Reviewed on May 02, 2023
Driver Fernando was phenomenal. He took good care of us 4 ladies. All of the drivers were great. I just don’t remember their names. Condition of vehicles was 8. Read more

Driver Fernando was phenomenal. He took good care of us 4 ladies.

All of the drivers were great. I just don’t remember their names.

Condition of vehicles was 8.

Hotel Reviews
Umami Hotel Garden Spa
Puerto Viejo
Authenticity & Character
Location
Decor, beautiful. Safety good. Staff very good. Would have been nice if they had a real cafe.
Staff
Cleanliness & Comfort
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica
San José

Service and accommodations were very Elegant. The breakfast buffet was the best. Everything fresh and décor beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

The best pools and best beach access. No elevators. Rooms need to be updated. Desk people not very friendly no smiles.

Authenticity & Character
Location
No elevators or accommodations for handicapped
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Cahuita National Park
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Sailing Excursion & Snorkeling
Catamaran Sailing Excursion & Snorkeling
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Peñas Blancas River Floating Safari Adventure by Raft
Peñas Blancas River Floating Safari Adventure by Raft
Arenal/La Fortuna

Absolutely exciting! I was a little afraid but glad I did it. I wanted to see a big 🐊 we saw a baby one.

Quality of Experience
Guides, Drivers and Staff
Transport
They stuffed to many people in the van.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 09, 2023

Hello Marilyn,

Thanks for your good review.
I am so happy to know you had a good time in my country!

Nice pics! Looks like you had a lot of fun.

I hope you will visit the tropics again to continue exploring unique destinations.

Pura Vida,
Olman

Using a travel agent we didn't know, was scary
Costa Rica | Apr 18 - Apr 25, 2023

Darlene
Darlene N.
Steamboat Springs, CO | Reviewed on Apr 30, 2023
Using a travel agent we didn't know, was scary. Randall was so professional and helped in such an expedient and complete way, we felt well taken care of in the planning of our 7 day adventure. Each of the four legs of our trip were awesome! The hotels were top notch, the guides were exceptional and very informative. Every tour was different and wonderful in its own way but the adrenaline rush of the zip lining was a highlight. We had a wonderful anniversary trip and would definitely... Read more

Using a travel agent we didn't know, was scary. Randall was so professional and helped in such an expedient and complete way, we felt well taken care of in the planning of our 7 day adventure. Each of the four legs of our trip were awesome! The hotels were top notch, the guides were exceptional and very informative. Every tour was different and wonderful in its own way but the adrenaline rush of the zip lining was a highlight. We had a wonderful anniversary trip and would definitely recommend Kimkim to anyone.

Hotel Reviews
Arenal Country Inn
Fortuna

Quiet and very protected from the highway. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaguarundi Lodge
Monteverde

Secluded hotel with a bit of walking necessary. Restaurants, etc. were a short walk away but mostly up and down hill. Lots of fun unusual animals in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

A really fun hotel spread among the forest. As said in another review, the highway noise was a bit loud but the howling monkeys and the Toucans were worth leaving the patio doors open. A huge room with hots of amenities! Not a lot of restaurants nearby unless owned by the hotel. The beach was a 5 minute walk down but a 20 minute walk up!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José

A perfect hotel in the center of San Jose. Breakfast was perfect for our travel day. We also felt very safe there with the guards and gates!

Authenticity & Character
It's what you would expect in the city center.
Location
Staff
They found and returned our cell phone!!
Cleanliness & Comfort
Activity Reviews
Arenal Volcano - Mountain Biking
Arenal Volcano - Mountain Biking
Arenal/La Fortuna

Enjoyed the ride (not too strenuous) and our guide did a great job. We heard howling monkeys on our first day's adventure, crazy!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

Our guide was really great (can't remember his name). He found a sloth in a tree on the way back down and stopped and let us all get pictures! The volcano was beautiful because it was clear that day and the hike was educational and fun (eating fruit). The Baldi Hot Springs were fun and dinner was ok.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our guide set up our return trip from the Baldi Hot Springs which we didn't expect.
Monteverde Cloud Forest Reserve Hike
Monteverde Cloud Forest Reserve Hike
Monteverde

Small but beautiful. We found many Questrals!!

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde - Zip-lining tour at the Selvatura Park
Monteverde - Zip-lining tour at the Selvatura Park
Monteverde

Another check on our bucket list! What an adrenaline rush!! Worth the time and cost!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio - Jungle Night Walk
Manuel Antonio - Jungle Night Walk
Manuel Antonio

It had just rained but our guide worked really hard to find the frogs and insects. He did a great job!

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran and Snorkeling near Manuel Antonio
Catamaran and Snorkeling near Manuel Antonio
Manuel Antonio

It was a very nice afternoon and early evening. The water was quite murky so the snorkeling was not as good as I'm sure it is some days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
San José City Tour
San José City Tour
San José

It was nice to see the city center and hear a bit about the culture and history of the country. Our guide sat below in the double decker bus so we could not ask questions but we were serenaded with wonderful music as we drove through the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on May 02, 2023

Hi Darlene,

Thank you for your review, I really appreciate it, and makes me really happy that you have enjoyed your vacation, that was our goal since the very beginning.

We hope you can return to our country in the future looking for a new adventure.

Best,
Randall

PS: Your pictures are amazing, a lot of wildlife, including the Resplendent Quetzal

Our trip to Costa Rica was absolutely awesome...
Costa Rica | Apr 15 - Apr 22, 2023

Holly
Holly R.
Amherst, MA | Reviewed on Apr 29, 2023
Our trip to Costa Rica was absolutely awesome thanks to the shuttle service, hotels and excursions we planned on Kimkim. We arrived at the airport and our driver from Ride CR was there to meet us as expected. Albeir was friendly, professional and attentive to our needs. When we requested a lunch stop on our 3 hour trip he chose a small restaurant overlooking Lake Arenal and the volcano that had delicious, affordable food and was just busy enough. ALL of the drivers at Ride CR were punctual,... Read more

Our trip to Costa Rica was absolutely awesome thanks to the shuttle service, hotels and excursions we planned on Kimkim. We arrived at the airport and our driver from Ride CR was there to meet us as expected. Albeir was friendly, professional and attentive to our needs. When we requested a lunch stop on our 3 hour trip he chose a small restaurant overlooking Lake Arenal and the volcano that had delicious, affordable food and was just busy enough. ALL of the drivers at Ride CR were punctual, professional, friendly people (Tim, Albeir, Marcos, etc.) Each one was sure to point out sights and provide optional stops for photo ops, points of interest and tell short stories about life in Costa Rica. We enjoyed the travel within our vacation because of this.
All of the hotels we stayed at were as described. Check-in and check out were a breeze. The only excursions we chose were a night hike and a sea kayaking and snorkeling trip. The team that picked us up and guided these adventures were friendly, knowledgeable and supportive.
I would highly recommend Kimkim to plan another vacation for us. It was so easy and made what would have been a logistics nightmare as simple as clicking a button.
Thank you Brittni and Jessica at Kimkim for your time and energy answering questions and the support.

Hotel Reviews
Catarata Eco Lodge
San Carlos, Costa Rica

The Catarata Eco Lodge was clean and had an amazing view of the volcano. The grounds were filled with beautiful flowers, lush greenery and was well groomed but still looked very natural. The pool was nice and was well maintained. We ate in the restaurant for dinner one night and the food was OK. Birds and howler monkeys were in abundance! They are a 10-15 minute walk downhill to the outskirts of La Fortuna whee there were a few restaurants, coffee shops a market and artisan shops. It was safe to walk to and from this area but at night we chose a cab due to our concerns with wildlife and walking on a dimly lit road that has cars at night. One negative to the Catarata Eco Lodge was that the rooms are all open near the top of the wall (there are screens) which makes privacy between the rooms is non-existent. We could hear our neighbors sneeze, use the bathroom and almost participate in their conversations. Luckily, we were only in our room at night and fell right to sleep from a busy day.

Authenticity & Character
Colorful, lush and clean
Location
10-15 minute hilly walk to shops and restaurants
Staff
Friendly, knowledgeable
Cleanliness & Comfort
Clean room, beds were hard but fine if you like that
Mar Inn Costa Rica
Monteverde Costa Rica

The Mar Inn was clean, comfortable and had a fabulous view over the mountains and offered a peek at the pacific. Like most other places in Monteverde it is on a hill. Be prepared to walk down a decent hill to go into town (less than 10 minutes) and back up for a market, lots of shops and restaurants. When we checked in we were offered a 'free' upgrade to a slightly bigger room with an amazing balcony. Of course, we gratefully said 'yes!' . All was great until the following day we wanted to nap but it was hot in our room, we looked and looked for the remote for the wall mounted fan unit (no ceiling fan) and couldn't find it. We went to the front desk and were told that because we took the 'upgrade' it would be $10 per day extra for AC or the fan. We politely declined. I would recommend this place but be certain t ask for details if offered an upgrade.

Authenticity & Character
Location
Like anything else in Monteverde, on a hill
Staff
Responsive and available during posted hours
Cleanliness & Comfort
Beds were hard but if you like that you'll be fine
Karahé Beach Hotel
Manuel Antonio

Clean, quiet and so convenient to the beach and shops and restaurants. The Karahe had the most comfortable beds and a balcony that just beckoned you to sit out on and listen to the birds, watch monkeys and hear the surf. This hotel was also very conveniently located- a brief walk down the beach (15 minutes) and you're in a little beach village that had a convenience store, beach shops and restaurants. If you wanted more options the bus takes you a quick 5-8 minute ride up the very steep hill for less than 50 cents per person to an abundance of options for dining and shopping or 20 minutes to Quepos for anything you would need or want. I would not recommend the restaurant here for dinner as the food was overpriced (even for a tourist spot) and rather unappetizing. (it seemed like they piled shredded lettuce and drizzled ketchup and mayo over our chicken tacos) The staff were helpful and friendly.

Authenticity & Character
Location
Walkable to dining and shopping options. Easy beach access
Staff
Cleanliness & Comfort
Spotless grounds and room. Super comfy beds
Activity Reviews
Night Walk in the Monteverde Cloud Forest Reserve
Night Walk in the Monteverde Cloud Forest Reserve
Monteverde

Knowledgeable guide found tree frogs, nesting birds and explained things about the flora and fauna of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Had a great time. Charlie was a fabulous driver and Marcos was a knowledgeable and attentive guide.

Quality of Experience
Food
Food was a buffet at the Tucanes restaurant. Delicious but a bit disorganized.
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Ummm…Kimkim was awesome. And I’ve already rec...
Costa Rica | Apr 15 - Apr 22, 2023

Bill
Bill A.
Weymouth, MA | Reviewed on Apr 29, 2023
Ummm…Kimkim was awesome. And I’ve already recommended them to my closest friends….people I’m very considerate of who I recommend. Easily THE best planning service we’ve used. And such great local market intel that made our trip. Every recommendation was spot on…and we took them all to make the trip of a lifetime. We will definitely use kimkim again!!! Read more

Ummm…Kimkim was awesome. And I’ve already recommended them to my closest friends….people I’m very considerate of who I recommend. Easily THE best planning service we’ve used. And such great local market intel that made our trip. Every recommendation was spot on…and we took them all to make the trip of a lifetime. We will definitely use kimkim again!!!

Activity Review
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Highly recommend!!!
Costa Rica | Apr 13 - Apr 21, 2023

Cynthia
Cynthia D.
Newburyport, MA | Reviewed on Apr 28, 2023
We had an amazing time in Costa Rica and greatly appreciated the work Bryan did to plan and coordinate all of the incredible experiences. While we are traveling, any time we had a question, issue or needed to make a change, the Kim Kim team was responsive and helpful- which made us feel like we had a friend in Costa Rica to ensure we had a great time. Overall- truly amazing experience and once in a lifetime adventure for our family! Read more

We had an amazing time in Costa Rica and greatly appreciated the work Bryan did to plan and coordinate all of the incredible experiences. While we are traveling, any time we had a question, issue or needed to make a change, the Kim Kim team was responsive and helpful- which made us feel like we had a friend in Costa Rica to ensure we had a great time. Overall- truly amazing experience and once in a lifetime adventure for our family!

Hotel Review
Nayara Tented Camp
Fortuna

What a dream…I cannot recommend of express more how incredible this hotel and their staff is, every aspect of the stay was well thought out, and executed. From the facilities to the food to the little things (like providing free laundry service and frog exploration tours at night with their amazing driver) this place sets the bar for excellence.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Surf Lesson in Manuel Antonio
Surf Lesson in Manuel Antonio
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Zip Line Tour and Fauna Exihibitions at Selvatura
Canopy Zip Line Tour and Fauna Exihibitions at Selvatura
Monteverde

The absolute best experience- we LOVED it!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Sep 11, 2023
Hola Cynthia, Thank you for taking the time to leave such a positive review of your recent trip to Costa Rica! We are thrilled to hear that you had an amazing time. It is our goal to provide our clients with a stress-free and enjoyable vacation, and we are glad to hear that the Serendipity team was responsive and helpful throughout your journey. We appreciate your kind words and are honored to have played a role in creating a once-in-a-lifetime adventure for your family. Thank you for... Read more

Hola Cynthia,

Thank you for taking the time to leave such a positive review of your recent trip to Costa Rica!

We are thrilled to hear that you had an amazing time. It is our goal to provide our clients with a stress-free and enjoyable vacation, and we are glad to hear that the Serendipity team was responsive and helpful throughout your journey.

We appreciate your kind words and are honored to have played a role in creating a once-in-a-lifetime adventure for your family. Thank you for choosing us as your travel partner, and we hope to have the opportunity to work with you again in the future.

Pura Vida!
Bryan

Beautiful Costa Rica
Costa Rica | Apr 15 - Apr 22, 2023

Chandni
Chandni K.
Phoenix, AZ | Reviewed on Apr 24, 2023
Pura Vida! This was a once in a lifetime trip for our group of friends to be able to take together and using Serendipity Adventures with the help of Bryan Leon made our trip the best we all have ever experienced. Bryan was very helpful and quick to respond to all of our questions and concerns. And the whole team at Serenity Adventures were very attentive and helped to fix any issues we had. We did a 7 day tour through multiple cities in Costa Rica with 1-2 excursions almost every... Read more

Pura Vida!

This was a once in a lifetime trip for our group of friends to be able to take together and using Serendipity Adventures with the help of Bryan Leon made our trip the best we all have ever experienced.

Bryan was very helpful and quick to respond to all of our questions and concerns. And the whole team at Serenity Adventures were very attentive and helped to fix any issues we had.

We did a 7 day tour through multiple cities in Costa Rica with 1-2 excursions almost every day. We were able to enjoy all our transports, meals, and excursions set up by the company without any issues. And if we did have any problems, we were easily able to contact the travel agency at any time.

Overall, this trip was wonderful for each and every one of us because we were able to use Bryan’s help to customize each day to our liking from meal accommodations, to different hotels and excursions that better suited our wants and needs.

I would highly recommend using Serendipity Adventures for your next Costa Rica trip for the best experience possible!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Beautiful hotel, food was amazing and service was wonderful! I can’t wait to go back!

Authenticity & Character
Cute hotel property, beautiful wildlife
Location
Perfect volcano views
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

This hotel was a very lovely hotel. Rooms and bathrooms were spacious and breakfast was amazing! Views and wildlife were a huge plus!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Golf Resort and Spa, Playa Conchal
Playa Conchal

This was one of the best all inclusive resorts we have ever stayed at. The beach front property was perfect and the water was amazing. The food and drinks here were the best I have had in a resort type setting. They whole staff was very accommodating and everyone was so attentive and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Our guide was very helpful and attentive! We saw monkeys, snakes, and a sloth with him.

Quality of Experience
Guides, Drivers and Staff
Transport
Mambo Combo: Canyoning and Rafting
Mambo Combo: Canyoning and Rafting
Arenal/La Fortuna

This was a thrilling experience, especially for those who had never done it before. The tour guides were very helpful and instilled confidence in everyone. The adventure included rappelling down waterfalls and mountains, as well as ziplining. The whitewater rafting was more on the mellow side, which was perfect for me. The guides were great, and the two different tour companies communicated well to ensure a smooth transition between activities.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This was a fun experience, but we felt rushed toward the end due to having to go on a guided night tour immediately after. We could have used an extra 30-40 minutes at the coffee farm to fully enjoy the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

This tour was interesting and full of bugs and critters. We saw snakes, tarantulas, and other creatures. It was a unique experience, but not for those who are squeamish around bugs.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde

This was a nice hike, but it felt repetitive after the previous day's tour. The guides were friendly and knowledgeable, and we saw many animals like birds, monkeys.

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

This was a well-organized and safe experience, with sturdy equipment and experienced guides. The company had clearly been doing this for a long time, and we felt secure throughout the adventure

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 24, 2023

Hola from Sunny Costa Rica,

Thank you for taking the time to leave such a positive review about your experience in Costa Rica. We are thrilled to hear that you had a once in a lifetime trip with your friends and that our team was able to make it the best experience you have ever had.

It's great to hear that I was able to assist you in customizing your trip to your liking and that the team was attentive and responsive to any issues that arose. We appreciate your recommendation and hope to have the opportunity to assist you with your future travel plans.

Pura Vida!
Bryan Leon