Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,028 ratings
Read 1,028 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Definitely use Kim Kim
Costa Rica | Dec 25 - Jan 5, 2024

Erika
Erika M.
Florence-Graham, CA | Reviewed on Jan 13, 2024
Jessica and Gustavo were there to help clarify always! also all the tours and people they booked to for our trip were helpful, friendly and professional. We had just the right amount of activity and relax time! It was amazing! Thank you!
We have already recommended to friends and are planning to use KimKim our next trip we are planning now!
Read more

Jessica and Gustavo were there to help clarify always! also all the tours and people they booked to for our trip were helpful, friendly and professional. We had just the right amount of activity and relax time! It was amazing! Thank you!
We have already recommended to friends and are planning to use KimKim our next trip we are planning now!

Hotel Review
Tabulia Tree
Manuel Antonio

The staff is so nice and accommodating! They go above and beyond!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jan 29, 2024

Hi Jim and Erika,

I am so glad you had a fantastic experience in Costa Rica! Thanks so much for sharing the photos! Your photos definitely show the great time you had :) It's always a fun process planning for trips, and glad you had a great experience from start to finish!

Thank you for recommending us to your friends and we hope to see you on another kimkim trip!

Best,
Adam

Costa Rica: Monteverde and Manuel Antonio
Costa Rica | Dec 29 - Jan 4, 2024

Christopher
Christopher A.
Spain | Reviewed on Jan 11, 2024
This was a 6 night trip to Costa Rica. Due to the limited time available I was very grateful for Adam's advice to concentrate on 2 areas... Monteverde and Manuel Antonio.
The Ocotea boutique hotel in Monteverde recommended by Adam was amazing and the excursions in Monteverde were of very good quality.
The Shana Beach hotel in Manuel Antonio was quite disappointing but I guess I was comparing it to the great experience I had with the hotel in Montverde. The excursion to the National Park was...
Read more

This was a 6 night trip to Costa Rica. Due to the limited time available I was very grateful for Adam's advice to concentrate on 2 areas... Monteverde and Manuel Antonio.
The Ocotea boutique hotel in Monteverde recommended by Adam was amazing and the excursions in Monteverde were of very good quality.
The Shana Beach hotel in Manuel Antonio was quite disappointing but I guess I was comparing it to the great experience I had with the hotel in Montverde. The excursion to the National Park was quite disappointing... too many tour groups there... due to the peak time of year! The surfing class was excellent and I really enjoyed Manuel Antonio beach and the beautiful sunsets.
Generally the trip was well organised and I am very happy with the support given by KimKim

Hotel Reviews
Park Inn San José by Radisson
San José

Perfect for a one night stay

Ocotea Boutique Hotel
Santa Elena

Truly amazing.

Authenticity & Character
Location
Staff
The staff really made me feel at home.
Cleanliness & Comfort
Shana By the Beach Resort
Manuel Antonio

Quite disappointing. For the price paid, even though it was high season I would expect a lot more.

Authenticity & Character
Basically it needs an complete uplift and renovation
Location
Staff
The staff are very attentive and helpful
Cleanliness & Comfort
No problem with the cleanliness but the rooms and the swimming pool area could do with a complete renovation
Activity Reviews
Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde
Surf Lesson in Manuel Antonio
Surf Lesson in Manuel Antonio
Manuel Antonio
Children's Eternal Rainforest Night Walk
Children's Eternal Rainforest Night Walk
Monteverde
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

Disappointing compared to the guided hikes I did in Monteverde

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jan 12, 2024

Hi Chris,

It is so great to hear from you and it was a pleasure planning your adventure in Costa Rica! I'm glad to hear you had an enjoyable experience despite the busyness of the peak holiday travel season.

Monteverde is one of my favorite locations in Costa Rica and I am glad you liked it too! It was nice to see you loved your stay at Ocotea Boutique Hotel, as I have also enjoyed my time at this family-owned business! :)

Thank you for your feedback. It is helpful in curating our tailor-made trips for each traveler! We look forward to helping you plan your next trip.

Best,
Adam

All the guides, activities, and hotels were a...
Costa Rica | Dec 23 - Jan 3, 2024

L
Livia C.
Belgium | Reviewed on Jan 10, 2024
All the guides, activities, and hotels were all great and i had no issues at all with anything! The last day we had realised we had no hotel for the last night and kimkim (or bryan) so easy i’ll booked us a hotel and it was just wonderfull 11/10. Read more

All the guides, activities, and hotels were all great and i had no issues at all with anything! The last day we had realised we had no hotel for the last night and kimkim (or bryan) so easy i’ll booked us a hotel and it was just wonderfull 11/10.

Activity Review
Doka Coffee Tour
Doka Coffee Tour
Costa Rica

The woman who gave us the tour was wonderful and so polite and energetic the whole tour through! we had not any extra change on us so unfortunately we couldn’t give a tip which is why i am writing this review. Fantastic place loved it.

Quality of Experience
oop
Guides, Drivers and Staff
The tour guide.
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2024

Hola Livia,

I'm delighted to hear that you had a fantastic experience with our guides, activities, and hotels! I'm also glad that we could smoothly arrange a hotel for your last night, and you found it wonderful. We appreciate your positive review!

Whenever you're ready for your next Costa Rican adventure, feel free to get in touch. We're here to help you plan another incredible journey.

Pura Vida! 🌿🦥
Bryan

Arenal-Monteverde-Quepos
Costa Rica | Dec 18 - Dec 27, 2023

M
Michael N.
Seattle, WA | Reviewed on Jan 10, 2024
1. Enjoyed Arenal. Mau was an exceptional guide and we enjoyed spending extra time with him birdwatching. We added the 1968 trail and the waterfall to your itinerary.
2. Enjoyed Monteverde. Andre was even better! We spent most of the day with him and definitely got our money's worth. Selvatura was also a hit.
3. Enjoyed Quepos. Manuel Antonio was crowded due to the holiday, but we saw a lot with Andre (a different Andre!). The kayaking was fun, but the snorkeling was subpar- didn't...
Read more

1. Enjoyed Arenal. Mau was an exceptional guide and we enjoyed spending extra time with him birdwatching. We added the 1968 trail and the waterfall to your itinerary.
2. Enjoyed Monteverde. Andre was even better! We spent most of the day with him and definitely got our money's worth. Selvatura was also a hit.
3. Enjoyed Quepos. Manuel Antonio was crowded due to the holiday, but we saw a lot with Andre (a different Andre!). The kayaking was fun, but the snorkeling was subpar- didn't provide fins, so we couldn't really get deep, and the reef we dove was pretty bare. As we were finishing, another hundred snorkelers jumped off another boat into our area.

All the rooms had great views, the breakfast services were wonderful, and all the pickups for our activities worked perfectly. Couldn't imagine how the trip could have gone smoother.

Thanks!

Hotel Reviews
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching in Arenal Mundo Aventura Park
Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2024

Hola Michael,

Thank you for sharing your fantastic experience!

I'm delighted to hear you enjoyed Arenal, Monteverde, and Quepos. We appreciate your feedback on the activities and are thrilled the trip went smoothly. Looking forward to welcoming you back for more adventures!

Pura Vida!🌿🦥
Bryan

Family Adventure in Costa Rica
Costa Rica | Dec 26 - Jan 1, 2024

Judith
Judith M.
Chicago, IL | Reviewed on Jan 08, 2024
Randall planned a trip for me and my family with little notice during high season in Puerto Viejo and everything was fabulous. First, transportation from the moment we arrived at the airport at San Jose up until the last day was handled by professional, prompt, and very friendly drivers. We had wonderful excursions throughout our stay including a Caribbean cooking class, a snorkel trip with hike, and horse back riding on the beach. Randall also made some restaurant recommendations which were... Read more

Randall planned a trip for me and my family with little notice during high season in Puerto Viejo and everything was fabulous. First, transportation from the moment we arrived at the airport at San Jose up until the last day was handled by professional, prompt, and very friendly drivers. We had wonderful excursions throughout our stay including a Caribbean cooking class, a snorkel trip with hike, and horse back riding on the beach. Randall also made some restaurant recommendations which were spot on. We had a fantastic time in Costa Rica and would definitely recommend Randall and KimKim.

Activity Reviews
Caribbean Cooking Class
Caribbean Cooking Class
Puerto Viejo de Talamanca

Ms. Glenda welcomed us into her home and helped us cook a vegetarian Caribbean meal with fruit and vegetables from her garden. It was a highlight of the trip!

Quality of Experience
The teacher was warm, friendly, and a great cook!
Food
You can't beat homemade food with fresh ingredients. The food was great.
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

We had a wonderful time snorkeling. It was definitely an adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 09, 2024

Dear Judith,

Thank you so much for your review, I am so glad to hear that you enjoyed your trip and that the Caribbean treated you well with the weather too :) because of your comments, I might say that you went out for dinner at La Pecora Nera, wasn't it great?

I hope to have the chance to welcome you again in the future in our country organizing a new adventure in a different part of our small but diver country.

Regards,
Randall

Given that we put the trip together at the la...
Costa Rica | Dec 23 - Dec 31, 2023

J
Joe M.
San Jose, CA | Reviewed on Jan 07, 2024
Given that we put the trip together at the last minute in peak season, they did a great job. Other companies told me that they were sold out and couldn't help us, but Kim-kim was able to put something together for us. Read more

Given that we put the trip together at the last minute in peak season, they did a great job. Other companies told me that they were sold out and couldn't help us, but Kim-kim was able to put something together for us.

Hotel Review
Hotel & Spa Poco a Poco
Monteverde

This is a larger resort property. It is large enough that they run shuttles from place to place. If that's what you're looking for, then I think this is a good place to stay. They are a little stingy with bottled water.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 08, 2024

Thank you, Joe, I'm glad that we were able to make the peak season trip happen for you!

The entire Serendipity Adventures team provid...
Costa Rica | Dec 11 - Dec 25, 2023

Jon
Jon K.
Storrs, CT | Reviewed on Jan 06, 2024
The entire Serendipity Adventures team provided outstanding and highly responsive service from beginning to end of our trip. Guide Mariano Salazar knows all the backroads and added not only impressive knowledge but also fun to excursions. Hotel Belmar in Monteverde was a standout for its location/views, service and restaurant quality. The guides booked by Serendipity at Corcovado National Park were amazing at locating and tracking animals, flora and fauna. Read more

The entire Serendipity Adventures team provided outstanding and highly responsive service from beginning to end of our trip. Guide Mariano Salazar knows all the backroads and added not only impressive knowledge but also fun to excursions. Hotel Belmar in Monteverde was a standout for its location/views, service and restaurant quality. The guides booked by Serendipity at Corcovado National Park were amazing at locating and tracking animals, flora and fauna.

Hotel Reviews
Hotel Belmar
Monteverde

An outstanding boutique hotel experience with top rate service.

Authenticity & Character
A chic mountain lodge
Location
Beautiful views to Nicoya Bay from hillside restaurants and guest rooms.
Staff
Highly responsive to every request and pleasant as can be.
Cleanliness & Comfort
Very comfortable accommodations
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio

A boutique hotel with a riviera-like view. Excellent staff. Very clean rooms and public spaces.

Authenticity & Character
A slice of the Italian riviera in Costa Rica sounds nice but somehow misses.
Location
Amazing views from above the bay and a nice swimmable beach just down the street.
Staff
Very attentive waiter service and they'll run you up the hill to other restaurants in a golf cart.
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 07, 2024

Hola Jon,

Thank you for your wonderful review! I'm delighted to learn that Mariano, Hotel Belmar, and the guides at Corcovado National Park contributed to making your trip memorable with their outstanding service and expertise.

It was truly my pleasure to assist you throughout this process. Perhaps you might consider visiting Costa Rica again in the future!

Pura Vida! Wishing you the best for 2024!
Bryan

Travel planning made easy!
Costa Rica | Dec 17 - Dec 27, 2023

S
Sonja T.
Rosemont, CA | Reviewed on Jan 05, 2024
This was our first time using a travel service  and there a no regrets. I knew that we wanted to go to Costa Rica, but was overwhelmed with all the options and choices, having never been. Bryan helped us narrow it down to a memorable trip allowing us to get a great first impression of this country for our group of four - (parents and two young adults). The day by day trip summaries were very helpful and if there was a snafu (air travel delay, or even arriving late to an activity) , Wilman... Read more

This was our first time using a travel service  and there a no regrets. I knew that we wanted to go to Costa Rica, but was overwhelmed with all the options and choices, having never been. Bryan helped us narrow it down to a memorable trip allowing us to get a great first impression of this country for our group of four - (parents and two young adults). The day by day trip summaries were very helpful and if there was a snafu (air travel delay, or even arriving late to an activity) , Wilman (our contact during the trip) was just a text  away and ready to help. It's difficult to pick a favorite, but Alonso, our tour guide in Manuel Antonio,  and Andres (Andy) in Monteverde definitely made for great visits. Our zip lining outing in Fortuna was a very rainy experience but nevertheless exhilarating. I would definitely work with KimKim again.

Hotel Reviews
Buena Vista Chic Hotel
Alajuela

Stayed here for the last night - rooms were a good size and comfortable. Pool was on the cool side which is probably great on warm days, but it rained while we were there. Dinner food choices were definitely more targeted to international travelers, which while tasty, was a bit disappointing. Not much local fare (not even Patacones) Next time I would probably opt to head downtown and get dinner there. Breakfast was tasty. Great views of the volcano and downtown San Jose.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

We arrived after midnight and checking in was made quick and easy. Rooms are very spacious and were equipped with a microwave, hot plate and and (very loud) refrigerator, that we ended up unplugging during the night. Woke up to a gorgeous ocean view and lots of monkeys - their slogan is "more monkeys than people :-) Breakfast with a view was great - service very friendly and attentive. Beach is in walking distance - maybe 7 minutes - but downhill - keep that in mind for the way back up. Pool was refreshing. Proximity to Manuel Antonio was great and Quepos was also not too far. Would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lomas del Volcán
Fortuna

Great stay, conveniently located between Fortuna and Arenal. Each room was its own little garden house, with a covered terrace, A/C, and a large bathroom. Not a lot of daylight in the rooms and somewhat damp feeling (comes with the territory of the location), which made drying clothes a bit challenging. Pool was great, but a but chilly (kids and teens didn't mind). Breakfast buffet in the morning was great with many choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde

This was our least favorite hotel - it seemed a bit dated and the breakfast buffet was just OK. Bathrooms were large, but didn't have spaces to put anything. Bedrooms were very generous in size. Situated on a very steep hill which made for good views of the sunsets. Staff was very friendly and helpful.

Authenticity & Character
I don't think it really had much character.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio

This activity was mostly booked for the young adults in the group and they had a blast, from the kayaking to the snorkeling. While I didn't do the snorkeling part (long story, but has to do with glasses...) I did go into the warm water and our guide gave me a small piece of pineapple. All of a sudden I was surrounded by small blue and yellow fish that were eating that piece. Our guide also made sure that we got to the snorkeling spot before all the larger catamarans would arrive so that we actually had that area mostly to ourselves for a while, which was great. Enjoyed a quick picnic of fresh pineapple and watermelon and water on a small beach and made our way back. Our guide did tell us a lot about the local birds that we could spot from the water - very informative

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was great - we had a small group of 8 people and he made the slow walk/hike "through his office" very interesting. It was great to see that the guides from the different groups worked together as far as communicating where animals had been spotted. He helped with getting great pictures also - through that special telespcope most guides seem to be using today.

Quality of Experience
Guides, Drivers and Staff
Transport
We didn't know that we were waiting for a taxi, so we started to get worried about transport as a "no show" when in reality our driver was already waiting for us. That probably could have been communicated a bit better ahead of time. But our local contact was readily available to let us know who to look for and it all sorted itself out.
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

It was nice to hang out in the warm waters. Drinks are delivered to you in the pool - until a certain time. It was not crowded (evening). Included buffet style dinner was OK. We didn't spend all of the allotted time there. I think 2-3 hours is sufficient

Quality of Experience
Food
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna

It was very rainy that morning, but we still had a great time on the ziplines. It does take some patience before you get up the mountain as they can only transport a certain number of people at the same time. But it was worth the wait. We usually do not opt in for pics taken during these types of activities ,but this time it was definitely worth it as they captured all four of us a lot better than we could have with our phone cameras. Our walk through the rainforest was a bit impacted by very strong rains at times, which affected not only visibility but also the animals (or the lack thereof) . Our guide definitely tried to make up for it. He spotted quite a few different snakes in trees, that again we would have missed without him for sure. While a hike down to the waterfall was not part of the program he chose to include it to make up for the lack of animal sightings which we very much appreciated. He knew his stuff and still turned the walk into a memorable experience.

Quality of Experience
Guides, Drivers and Staff
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

It felt a bit touristy in the beginning, as there were a lot of people. They do split up into smaller groups (~20) which then made it better. Our guide was fabulous. By the end of the tour he knew the majority of all our names and he was very engaging and knowledgeable. Following the "lifecycle" of a cocoa bean - including eating it at the end - was great. And learning more about coffee and sugar cane was also very interesting.

Quality of Experience
Guides, Drivers and Staff
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde

Andy (Andres) met us at the hotel in the morning and we all went to the park together - him on a motorcycle, us in a taxi. Worked out great! It's a very popular park and they only let in a certain number of people which meant we had to wait for maybe 45 minutes before we could get in . We spent that time drinking delicious coffee and learning about the local hummingbirds. Once we were able to get in our guide heard from other guides that no one had had a successful sighting of the famous Quetzal so far. We tried our luck in the known spots, but it didn't look good. As we marched off Andy heard the tale tell sign and we immediately started running towards the landing spot (tree). He spotted the bird after a short while and helped us get some great pictures. He is super knowledgeable about all things Monteverde and a great photographer. We ended up spending more time with him than originally planned and enjoyed it a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 05, 2024
Hola Sonja, Thank you so much for your kind words! I'm thrilled to hear that your first experience using a travel service was a success and I was able to assist you in creating a memorable trip to Costa Rica. It's fantastic that the day-by-day trip summaries were helpful and that Wilman provided reliable support throughout the journey, making it a smooth experience despite any unexpected delays. I'm also glad to know you enjoyed the company of our tour guides. Your positive feedback... Read more

Hola Sonja,

Thank you so much for your kind words!

I'm thrilled to hear that your first experience using a travel service was a success and I was able to assist you in creating a memorable trip to Costa Rica. It's fantastic that the day-by-day trip summaries were helpful and that Wilman provided reliable support throughout the journey, making it a smooth experience despite any unexpected delays.

I'm also glad to know you enjoyed the company of our tour guides.

Your positive feedback means a lot, and we would be more than happy to assist you with future travel plans. If you ever decide to explore new destinations in Costa Rica, feel free to reach out.

I wish you the best for 2024! Pura Vida🌿
Bryan

Great planners
Costa Rica | Dec 20 - Jan 2, 2024

S
Sidd B.
Glendale, CA | Reviewed on Jan 04, 2024

Got in touch with KimKim just 2 weeks before the planned trip dates. Holden was assigned to me to get everything planned. He was quick to respond and provided various options that suited our needs. KimKim was on top of their game. The team was available whenever needed - they were even able to change a few things while we were on the trip.
I would definitely recommend Holden for any Costa Rica trip planning.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 04, 2024

Thank you Sidd! I'm so glad we were able to put together a last-minute peak season trip plan for you. It sounds like you had a great time and that is always our goal.

Wow! We really enjoyed our trip. I am a type ...
Costa Rica | Dec 16 - Dec 29, 2023

Emily
Emily R.
Canada | Reviewed on Jan 03, 2024
Wow! We really enjoyed our trip. I am a type A super detailed (slight control freak hahaha). While planning our wedding i had zero time to plan for our honeymoon. We are so glad we chose serendipity adventures. From beginning to start they were there for us with any questions or assistance. Our trip was so much fun but relaxing:) we recommend bryan and his team for anyone that needs help planning and wonderful trip. Read more

Wow! We really enjoyed our trip. I am a type A super detailed (slight control freak hahaha). While planning our wedding i had zero time to plan for our honeymoon. We are so glad we chose serendipity adventures. From beginning to start they were there for us with any questions or assistance. Our trip was so much fun but relaxing:) we recommend bryan and his team for anyone that needs help planning and wonderful trip.

Activity Reviews
Kayaking and Snorkeling in Marino Ballena National Park
Kayaking and Snorkeling in Marino Ballena National Park
Uvita

We enjoyed our tour! Learning about the estuary/ mangroves. The kayaking and snorkelling was fun and beautiful sunset

Quality of Experience
P
Guides, Drivers and Staff
Helpful
Transport
Day Trip to Tortuga Island
Day Trip to Tortuga Island
Costa Rica

Honestly we would have skipped this one if u are already in a beach destination for most of your stay in costa rica. It was too long of travel and the beach is crowded ive personally seen much better beaches instead of this island.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 03, 2024

Hola Emily!

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your trip. It was our pleasure to assist you in planning your honeymoon, especially during a busy time like wedding preparations. I'm delighted that we could provide a fun and relaxing experience for you.

If you ever decide to explore more, don't hesitate to reach out.

Wishing you a lifetime of happiness together!
Bryan

Great family trip to Costa Rica
Costa Rica | Dec 26 - Jan 2, 2024

W
William K.
Jollyville, TX | Reviewed on Jan 03, 2024
We were extremely happy with our trip to Costa Rica put together by KimKim and Serrendipity Adventures. Bryan did an excellent job identifying a great itinerary that met the desires of our family's 7 day window (3 days in the Arenal area and 4 in Manuel Antonio). The planning process was informative and easy and Bryan was very communicative during that process. Once we were there Wilman from Serrendipity checked in with us every step of the way to make sure transfers and activities were... Read more

We were extremely happy with our trip to Costa Rica put together by KimKim and Serrendipity Adventures. Bryan did an excellent job identifying a great itinerary that met the desires of our family's 7 day window (3 days in the Arenal area and 4 in Manuel Antonio). The planning process was informative and easy and Bryan was very communicative during that process.

Once we were there Wilman from Serrendipity checked in with us every step of the way to make sure transfers and activities were going as planned. The guides on all of the activities and the drivers were extremely friendly and good at what they did.

We could not be more satisfied with our experience and would definitely recommend Bryan and the rest of the team for any family traveling to Costa Rica!

- William K.

Hotel Review
Arenas del Mar Resort
Manuel Antonio

The Arenas del Mar hotel is beautiful with very modern finish out. The staff are OUTSTANDING with an extremely freiendly environment and high end focus on customer service. Everyone greeted us with a smile and tried to accomodate every request we had from the initial greeting on our arrival to our departure. The food was great for a resort (which we typically have mixed feelings on) and the private beach was amazing. Our kids (10 and 12) could not get enoughof the waves there and played in the water for hours. It was also proximate to the national park and both my wife and I went down to the wider and longer public beach there and did runs there which we thouroughly enjoyed. We would love to return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 03, 2024

Hola William,

I'm delighted to learn that you had an incredible trip! It was my pleasure to assist you throughout this process.

Thank you for sharing your positive feedback and for recommending us. Should you plan another adventure, we would be more than happy to assist you!

Pura Vida, Wishing you a fantastic 2024!🦥😎
Bryan

Costa Rica Vaca!!
Costa Rica | Dec 16 - Dec 27, 2023

Brad
Brad K.
Seattle, WA | Reviewed on Jan 03, 2024

We had a wonderful time in Costa Rica. Such a beautiful country with very nice people. We visited, Papagayo, Lafortuna at the base of Mt. Arenal, the Cloud Forest, and Monte Verde. I couldn't have asked for a better trip. Thanks Gustavo!

Local specialist: Gustavo Camperos

Great Trip to Costa Rica
Costa Rica | Dec 21 - Jan 1, 2024

M
MIBOY M.
Plano, TX | Reviewed on Jan 02, 2024

Was an amazing tip. The travel agent company was available when we encountered couple of very minor problems. The greatness of a company is how you handle problems and they past with flying colors. Thank you again

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 02, 2024

Hola🦥

Thank you so much for your kind and positive review!

We're delighted to hear that you had an amazing trip and that our team was able to assist you promptly with any minor issues. We're thrilled we could meet your expectations. If you ever plan another adventure in Costa Rica, we'd be honored to assist you again.

Best regards,
Bryan Leon,
Serendipity Adventures, Costa Rica🌿

Amazing trip. No hiccups at all! Can’t wait t...
Costa Rica | Aug 19 - Aug 24, 2023

Charlotte
Charlotte B.
Atlanta, GA | Reviewed on Jan 02, 2024
Amazing trip. No hiccups at all! Can’t wait to use this service again Read more

Amazing trip. No hiccups at all! Can’t wait to use this service again

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Amazing view of volcano
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

Amazing hotel with a lot of character. Only complaint is that the bed was so hard.

Authenticity & Character
Location
Lo
Staff
Cleanliness & Comfort
The bed was very hard. Mattresses could use replacing or toppers.
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Really cool experience. It rained most of the hike at the hanging bridges but that was a cool part of the experience in the rain forest! A lot more animals came out with the rain. The waterfall had lots of stairs but it was worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canopy Zip Lining Adventure
Canopy Zip Lining Adventure
Arenal/La Fortuna

I have been zip lining before but this place was much bigger and had better views. Very fun experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

We could tell at the dock this the boat was going to be the best and most fun. Drinks and food were a bonus! Very comfortable ride with good music and vibes.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Gorgeous beaches with lots of wildlife! It rained on us towards the end which was a little disappointing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Feb 28, 2024

Thank you so much for your glowing review!
We hope to get the opportunity to serve you again in a near future.

Charlotte

last minute family trip - miraculously came together
Costa Rica | Dec 22 - Dec 29, 2023

John
John R.
Harrison, NJ | Reviewed on Dec 31, 2023
My trip was very last minute and Randall did an amazing job of coming up with options and finding hotel rooms. Very responsive and managed to find hotels and activities. Read more

My trip was very last minute and Randall did an amazing job of coming up with options and finding hotel rooms. Very responsive and managed to find hotels and activities.

Hotel Reviews
Arenal Country Inn
La Fortuna

A bit spartan but very comfortable & super friendly. Nice pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

Hotel has 2 separate areas - the one closer to the beach was much nicer. Super friendly and helpful staff, from front desk, to cleaning staff, to the maintenance guy who fixed our TV. The included breakfast was a bit underwhelming but location by the beach was great.

Authenticity & Character
Location
Location is mixed. Access to the beach is fantastic. But getting to restaurants was a bit of a pain - generally a 10-15 minute walk along a road not well suited to walking.
Staff
Very helpful and friendly and laid back.
Cleanliness & Comfort
Delta Hotels by Marriott San José Aurola
San José
Activity Reviews
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

The hike was nice and a good intro/first activity to Costa Rica. Trail was a bit crowded. Hot Springs was fantastic and my kids especially loved that part.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transport was good except for the trip back from hot springs to hotel, where it seems we were forgotten about and I had to call to get a driver.
Arenal Volcano - Mistico Hanging Bridges
Arenal Volcano - Mistico Hanging Bridges
Arenal/La Fortuna

Bridges and wildlife were fun, but the trail was way too overcrowded and too much time spent navigating around other tour groups. The guide was good and lively but ours was a mixed Spanish/English group and it felt like the English speakers didn't get as much attention.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Experience
Coffee & Chocolate Experience
Arenal/La Fortuna

Did this with my kids, age 10 and 14, and the chocolate making was their favorite activity of the whole trip. I was not expecting much from this but it was a great experience. Loved tasting chocolate at the different stages along the way.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding and Hiking to La Fortuna Waterfall
Horseback Riding and Hiking to La Fortuna Waterfall
Arenal/La Fortuna

enjoyable, easy

Quality of Experience
Guides, Drivers and Staff
Guide did not provide much information
Transport
waited a while for our ride back
Sea Kayaking & Snorkeling at Manuel Antonio
Sea Kayaking & Snorkeling at Manuel Antonio
Costa Rica

Kayaking was fun & beautiful but snorkeling site was way too crowded. Guides were very nice and helpful, but they did not have a life vest small enough to properly fit my 10-year-old son. It would also have been nice to have flippers for the snorkeling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

This was enjoyable if a bit boring. The trail was very crowded with other groups. As the guide does all of the spotting of wildlife, and you see everything through his telescope, it feels like there is little to do but just follow along. We did get to see a sloth though.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking - Damas Island
Kayaking - Damas Island
Manuel Antonio

Wildlife did not cooperate and we did not see that much.

Quality of Experience
Food
Guides, Drivers and Staff
The guides were especially helpful when my kids got into a bit of a fight.
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 03, 2024

Dear John,

First of all, Happy New Year!

Thank you for your feedback about your trip and your experiences with the different properties and activities, that is very useful for us as this is the best way to improve our service, with honest feedback from our travelers.

I wish you and your family all the best and perhaps to have the chance to welcome you again in the future on a new adventure.

Best,
Randall

Family trip to Costa Rica, Dec 2023
Costa Rica | Dec 19 - Dec 27, 2023

M
Mary C.
Chandler, AZ | Reviewed on Dec 31, 2023
Just back form our amazing trip to Costa Rica. We spent 8 wonderful days there and many thanks to Kim Kim travel (and our expert Juan Carlo, for organizing this trip. The service provide by Kim Kim was excellent - they spent alot of time finding out what we wanted to do on our trip and then organized our itinerary to match. Everthing ran like clockwork - all transport was on time and so clean and comfortable. All tours and guides were amazing (expecially Kristal in Arenal). We enjoyed every... Read more

Just back form our amazing trip to Costa Rica. We spent 8 wonderful days there and many thanks to Kim Kim travel (and our expert Juan Carlo, for organizing this trip. The service provide by Kim Kim was excellent - they spent alot of time finding out what we wanted to do on our trip and then organized our itinerary to match. Everthing ran like clockwork - all transport was on time and so clean and comfortable. All tours and guides were amazing (expecially Kristal in Arenal). We enjoyed every minute of every day and hope to return to Costa rice someday soon. It is an amazing country with so much diversity in landscape - beautiful rain foreats , wildlife, coastline,beaches, activities - and amazing people. Everyone we interacted with was friendly and helpful and so proud of their beautiful country.
Thank you Kim Kim for giving us such an amazing experience. Mary Culloty and family.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Jan 02, 2024
Dear Mary, I'm thrilled to read your glowing review of your recent trip to Costa Rica! It warms my heart to know that you and your family had such an incredible experience during your 8 days in this beautiful country. Costa Rica's diverse landscapes, including breathtaking rainforests, captivating wildlife, and stunning coastlines, truly make it a unique destination. Your kind words serve as a testament to our commitment to creating personalized and unforgettable travel experiences. It... Read more

Dear Mary,

I'm thrilled to read your glowing review of your recent trip to Costa Rica! It warms my heart to know that you and your family had such an incredible experience during your 8 days in this beautiful country. Costa Rica's diverse landscapes, including breathtaking rainforests, captivating wildlife, and stunning coastlines, truly make it a unique destination.

Your kind words serve as a testament to our commitment to creating personalized and unforgettable travel experiences. It would be a pleasure to welcome you and your family back to Costa Rica for another adventure in the future.

Thank you for choosing Kim Kim, and I sincerely appreciate you taking the time to share your positive feedback.

Warm regards,
Jean Carlo

Absolutely amazing experience!
Costa Rica | Dec 16 - Dec 29, 2023

Elona
Elona L.
Canada | Reviewed on Dec 30, 2023
Absolutely amazing experience with planned by Olman for us- and he did it all last minute during the busiest time of the year for travel to Costa Rica. From the very first day we were so taken care of, and everything ran so smoothly. The only thing that went wrong on our trip was a flight delay and we were worried that because our incoming flight had changed that we may not have anyone to pick us up from the airport. Not even a hiccup on that end, and the entire trip was so enjoyable and well... Read more

Absolutely amazing experience with planned by Olman for us- and he did it all last minute during the busiest time of the year for travel to Costa Rica. From the very first day we were so taken care of, and everything ran so smoothly. The only thing that went wrong on our trip was a flight delay and we were worried that because our incoming flight had changed that we may not have anyone to pick us up from the airport. Not even a hiccup on that end, and the entire trip was so enjoyable and well thought out. We will absolutely use KimKim again in the future.

Olman planned out a very thoughtful itinerary for us, which mixed in nature, adventure and relaxation all while we drove ourselves through the stunning country of Costa Rica. We loved every single activity planned- whether it was our eco lodge in Tortuguero, or zip lining in Monteverde, this trip was one of a lifetime.

Hotel Reviews
Mawamba Lodge
Tortuguero

From the moment we met our guide, Eric, we knew this was going to be a special experience. We sadly only got to spend 24 hours here, and one of my biggest regrets of our entire trip was not getting to spend more time here. The lodge is secluded and nestled in a gorgeous little area, close to the village. The activities offered were some of our favourites of our entire trip, and our morning “rockstar” canoe excursion was SO WORTH the 5:30am start time. The food was wonderful, the property was great and the staff were amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

We barely got to stay at this hotel, as our flight was severely delayed and we checked in at 3 am and checked out at 6am. The staff were absolutely lovely and the room was clean and quiet. I wish we’d had more time here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 02, 2024

Hola Elona,

Thanks a lot for your review.
I am so happy to know you had an amazing experience exploring Costa Rica.

The combination of adventure, nature, and relaxation was perfect!

Let's hope this was not your last time visiting the tropics.

Thanks again and Pura Vida!
Olman

Really great trip! Phil recommended to us th...
Costa Rica | Dec 20 - Dec 29, 2023

C
Cheryl W.
City of Sammamish, WA | Reviewed on Dec 30, 2023
Really great trip! Phil recommended to us the pacuare river rafting, and it was AMAZING! A couple of communication situations in the trip but they were handled quickly and well. I liked the tour groups that Kimkim uses/phil recommended, they were fantastic! Overall a great experience! Read more

Really great trip! Phil recommended to us the pacuare river rafting, and it was AMAZING! A couple of communication situations in the trip but they were handled quickly and well. I liked the tour groups that Kimkim uses/phil recommended, they were fantastic! Overall a great experience!

Hotel Reviews
Hotel Balmoral
San José

In a very bad part of San Jose, not safe to walk in or at least we did not feel comfortable doing so. No hot water in our two rooms, but staff was nice and restaurant was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot water, no mildew smell in room
Hotel Aranjuez
San José

So while a cute, quaint hotel… there were ants and mosquitos and other bugs in the two rooms we had. The front door glass was shattered, making us question the safety of the hotel. Has good potential.

Authenticity & Character
Cute and quaint
Location
San Jose in general is very sketchy, homeless everywhere, but not the hotels fault
Staff
Great friendly staff
Cleanliness & Comfort
In both rooms we had, there was mold in the shower and a spiders nest in the upper corner of one. Windows in bathrooms did not have screens and let in multitudes of mosquitoes, ants, and the occasional other flying insect. Rooms and especially bathrooms seemed like they had not been cleaned recently or prior to our arrival (hence, the spiders nest and mold). Could definitely be improved, but at least the hotel itself felt safe and sheltered from the rest of San Jose.
Activity Review
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

Fantastic exhilarating white water raft trip! Very good and safe guides, highly recommend!

Quality of Experience
The guides and the safety precautions taken. Top notch!
Food
Guides, Drivers and Staff
Transport
Local specialist: Phil Tardieu
Phil
Phil Tardieu
Local specialist in Costa Rica | Replied on Jan 19, 2024
Hi Sheryl, Thank you for your review and I am glad you enjoyed the trip we organized. I'm sure it truly was an incredible experience, and I'm delighted that adding the tours enhanced your itinerary. I sincerely apologize for the disappointment you experienced with the hotels in San José. I understand that Costa Rica may not be as budget-friendly as commonly perceived, mostly when reducing the budget for accommodations in that area. It's regrettable that the hotels did not meet your... Read more

Hi Sheryl,

Thank you for your review and I am glad you enjoyed the trip we organized. I'm sure it truly was an incredible experience, and I'm delighted that adding the tours enhanced your itinerary.

I sincerely apologize for the disappointment you experienced with the hotels in San José. I understand that Costa Rica may not be as budget-friendly as commonly perceived, mostly when reducing the budget for accommodations in that area. It's regrettable that the hotels did not meet your expectations and fell short of what you had envisioned. Nevertheless, we're really happy that you had a good trip, and I'm sure you'll always keep Costa Rica in your hearts.

Phil

A very active but enjoyable vacation!
Costa Rica | Dec 6 - Dec 17, 2023

G
Greg T.
Chicago, IL | Reviewed on Dec 27, 2023
A very active but enjoyable vacation! The excursions gave us plenty to do during the day and the overall logistics of the trip ran fairly smoothly. Just a couple of hiccups on the start times for the first 2 excursions but flawless for the rest of the trip! Read more

A very active but enjoyable vacation! The excursions gave us plenty to do during the day and the overall logistics of the trip ran fairly smoothly. Just a couple of hiccups on the start times for the first 2 excursions but flawless for the rest of the trip!

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

A good location. The hotel itself was okay, the food was okay. The AC was appreciated!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arco Iris Lodge
Santa Elena

Loved the location and value for this hotel. The area was extremely quiet...an oasis literally in the middle of town. The room was very large and could easily have accommodated 3 more guests. The breakfast was VERY good and we LOVED the coffee!

Authenticity & Character
Location
Could not be more convenient!
Staff
Cleanliness & Comfort
Loved all the details...including items to help clean your boots after hiking in the cloud forest!
Hotel Kokoro Mineral Hot Springs
La Fortuna

The grounds are amazing! We saw so many beautiful birds from the comfort of our deck! It had a fabulous view of the volcano and the mineral springs were very nice! The 24/7 coffee in the lobby was not 24/7. The food was pretty good for breakfast but only adequate for dinner. Contrary to advertising, there was NOT a lunch option. The staff was friendly. Coffee was not very good for a country known for amazing coffee....probably the worst coffee we had in a hotel during our stay. The hotel is fairly far from the town, but we considered that a positive. A taxi is needed if you wish to visit the town.

Authenticity & Character
amazing gardens
Location
Staff
Cleanliness & Comfort
The room was very tired and in desperate need of updating. The room was very quiet though!
Aguila de Osa Rainforest & Marine Adventure Lodge
Drake

An absolutely wonderful hotel! The views were incredible, the food was AMAZING and the staff was extremely helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

Adequate hotel. The AC worked well. Beach front is a relative term....you could "kind of see" the beach if you squinted. The room was very dark but reasonably clean. The food was adequate.

Authenticity & Character
Not much character. LIGHT in the room would be amazing )
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

The guide was new and not experienced. One other guest pretty much monopolized the whole hike. They needed to book a birdwatching tour since they were only interested in that. The guide ignored the needs of the other guests. She was nice and tried to be helpful but it was by far, the weakest of our tours.

Guides, Drivers and Staff
Transport
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

Very good guides who were patient and very helpful! We really enjoyed our first experience rappelling!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Birdwatching Tour
Sunset Birdwatching Tour
Drake Bay

We had a late start to the excursion, but after that it was very good. We saw many nice birds in a short amount of time

Quality of Experience
Guides, Drivers and Staff
Whale & Dolphin Tour
Whale & Dolphin Tour
Drake Bay

This was the most amazing thing EVER! I have been a certified scuba diver since 1976 and I have NEVER experienced anything like this basic snorkeling experience. We literally ended up in a huge bait ball of sardines while hundreds of dolphins and a 35 foot Bryde's Whale feed very close to us! This was not the guide's intent, but the bait ball moved towards us for protection from the feeding frenzy.....truly a National Geographic experience of a lifetime!

Quality of Experience
Food
Guides, Drivers and Staff
Loved having a marine biologist on the boat!
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

This was VERY fun! The runs were awesome, long and had amazing views! Even in the rain it was SO worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Corcovado Sunrise Tour
Corcovado Sunrise Tour
Costa Rica

LOVED the animals and the guide was outstanding! The park is WELL worth the effort and expense to view! The boat ride is about an hour from Drake Bay

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

The weather severely impacted this tour. It was raining very hard.

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

We really enjoyed the experience. The 3 1/2 hour drive each way was tedious, but the rafting was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

Great 8 day trip for two to Costa Rica
Costa Rica | Dec 10 - Dec 17, 2023

Leonard
Leonard T.
San Jose, CA | Reviewed on Dec 26, 2023
We had a grest time on the trip to Costa Rica planned by Serendipity. Many thanks to Bryan and his team for making the trip smooth and enjoyable. Lodgings were very nice, especially the Lagarta Lodge in Nosara. The Hotel Arenal Paraiso rooms were dated but comfortable. They could update and improve the interiors considerably. Their breakfasts were excellent. All the tours went smoothly. Guides and transportation were on time, courteous and knowledgeable. We had to change the transportation... Read more

We had a grest time on the trip to Costa Rica planned by Serendipity. Many thanks to Bryan and his team for making the trip smooth and enjoyable. Lodgings were very nice, especially the Lagarta Lodge in Nosara. The Hotel Arenal Paraiso rooms were dated but comfortable. They could update and improve the interiors considerably. Their breakfasts were excellent. All the tours went smoothly. Guides and transportation were on time, courteous and knowledgeable. We had to change the transportation schedule a couple of times but the team handled the changes perfectly. Overall, using Kim Kim and Serendipity was a great way for us to make our first tour of Costa Rica. Thank you!

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 26, 2023
Dear Len, Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic time on your Costa Rica trip planned by Serendipity Adventures. We appreciate your valuable feedback on the accommodations, and we'll certainly take note of your suggestions for improvements. We're thrilled that you enjoyed the excellent breakfasts, smooth tours, and punctual, knowledgeable guides. Handling changes to the transportation schedule is all part of ensuring you have the best... Read more

Dear Len,

Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic time on your Costa Rica trip planned by Serendipity Adventures.

We appreciate your valuable feedback on the accommodations, and we'll certainly take note of your suggestions for improvements. We're thrilled that you enjoyed the excellent breakfasts, smooth tours, and punctual, knowledgeable guides.

Handling changes to the transportation schedule is all part of ensuring you have the best experience, and we're pleased to hear that the team managed it perfectly.

We're honored to have been part of your first tour of Costa Rica, and we hope to welcome you back for more adventures in the future!

Happy New Year in Advance! Pura Vida🦉
Bryan

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.