Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,029 ratings
Read 1,029 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Flawless Costa Rican Adventure :-)
Costa Rica | Nov 18 - Nov 25, 2023

Victoria
Victoria C.
Charlottesville, VA | Reviewed on Nov 26, 2023
I used kimkim to plan a Thanksgiving trip to Costa Rica with my kids and I could not have been happier with the experience. I'm a recent convert to travel agents, having used a local IRL agency to help me arrange a multi-week trip through Europe with my daughter last summer, and that was a great experience but very time-intensive and hands-on. I've been to Costa Rica on my own several times before, but for this trip, we wanted to hit several different destinations in a short time, so it... Read more

I used kimkim to plan a Thanksgiving trip to Costa Rica with my kids and I could not have been happier with the experience. I'm a recent convert to travel agents, having used a local IRL agency to help me arrange a multi-week trip through Europe with my daughter last summer, and that was a great experience but very time-intensive and hands-on. I've been to Costa Rica on my own several times before, but for this trip, we wanted to hit several different destinations in a short time, so it seemed like having some professional guidance would be a good idea; a friend of mine had recommended kimkim. I liked the idea of using an agency that was actually located in my destination, and being able to do everything online on my own schedule.

Everything about the planning process was super easy; after I entered the information about where I wanted to go and what kind of trip I had in mind, I was connected with Holden at Serendipity Adventures. Holden was quick to respond to all my messages, had lots of options to offer for lodging, activities, and transport, as well as practical advice that made a big difference in our experience. Every time I'd visited CR before, I'd always gone to Manuel Antonio; this trip was going to involve three new destinations--Arenal, Monteverde, and Esterillos--with activities in each and transport between; there were a lot of moving parts. Holden got everything set up for me promptly and stress-free, and when it was time to get ready to travel, he was engaged and available for all my questions and had reminders and suggestions ahead of traveling. And once we arrived, things could not have gone more smoothly: every driver was prompt and courteous, every reservation was handled, and everything was as we expected it, or better. Two of our long car rides were handled by Holden's ace driver, Alex, who is the dearest man and a delightful travel companion (in addition to being a champ of a driver, ferrying us from the airport three hours to our hotel in the wee hours of the morning); Alex went above and beyond to give us the best experience, even stopping at a roadside stand one afternoon to pick us up a bag of rambutans to snack on and teaching us how to eat them :-) And throughout the experience, from touchdown to departure, I had Wilman available by text with any question, concern, or random inquiry that crossed my mind. It wasn't until two or three days into the trip that it occurred to me I was texting Wilman a LOT, ALL the time (basically with every question my kids came up with), but he was always quick and cheerful in his replies. As a single parent traveling with kids, it can be really stressful to feel like everything is on you--all the planning, all the managing, etc--and so having a team like Holden and Wilman to take care of things frees you up so much to just relax and enjoy the time with your family.

We got home from Costa Rica last night and I am already thinking ahead to my next trip--Portugal, with my daughter. I will definitely use kimkim to plan that one as well, and hope I get a team as helpful and professional as the folks at Serendipity!

Hotel Reviews
Hotel Lomas del Volcán
Fortuna

Beautiful property with comfortable, well-appointed cabins situated at the foot of the Arenal volcano. Friendly, helpful staff, great food (I especially loved the Arboleda bar menu and its exceptional Costa Rican chifrijo), covered jacuzzi (soak with a drink while it rains), pretty pool area and great breakfast. Would've loved to have stayed longer and taken better advantage of the yoga deck, the hiking trail (wear good shoes, it's a real hike!), and the gorgeous grounds; will definitely stay again next time I'm in La Fortuna.

Authenticity & Character
Location
Gorgeous volcano views and proximity to many attractions.
Staff
Julián was a wonderful server but everyone we met was friendly and courteous.
Cleanliness & Comfort
Housekeeping was outstanding, nice in-room coffee service, and the products in the bathrooms are really nice.
El Establo Mountain Hotel
Monteverde

This is a gorgeous property staffed by friendly, helpful people, but the room itself fell short for me on a couple of measures. My three kids and I stayed in a family suite, which contained three beds--a full and a queen on the first level, and a king in the loft upstairs. I don't love this arrangement because nobody gets privacy--four people sleeping in one room is tricky for light sleepers and people who don't all go to bed at the same time. We were given a heads-up at check-in that the room contained neither heat nor AC; you're in Monteverde, it doesn't get very hot, and can dip quite chilly at night. I can never be cold enough when I sleep, so I wasn't worried about not having heat, but the room was pretty stuffy and the loft actually hot when we arrived--I suspect it hadn't been occupied in a couple of days. It did cool off once we opened it up, and by our second night the loft was very comfortable, but the first night not so much. Another complaint is that the room was *dark*--Costa Rica is known for its energy conservation measures, and of course Americans are spoiled with our expectations of bright lights and blaring AC everywhere we go, but once the sun went down (which it does in CR between 5 and 6 all year), this room was ridiculous. There was one mirror in the sleeping area, but it was practically useless because by daylight it was brightly backlit by the windows and by night it was too dark to see yourself; this left only the mirror in the bathroom for dressing and getting ready which, again, when there are 4 people gets complicated. Hot water can be a challenge in lots of Costa Rican hotels, and that was very much the case here, where basically one of us could count on a hot shower per day, even with long intervals between people. This hotel was also just missing lots of little touches--nowhere to put your suitcase (except the floor), no extra blankets or pillows, no key to the safe, not enough water glasses or coffee cups, or supplies to make everyone's coffee or tea. I'm sure all of these things could've been had by calling the front desk, but it's already necessary to call for a shuttle to get most places on the property (which is a mile long from end to end), so who wants to keep calling for blankets and a safe key? The lunch/dinner restaurant was good, pretty views and good menus, and our dinner server Carmen was lovely. My daughter and I headed over to the pool for a hot tub soak at happy hour after a long day of hiking, only to find there is no hot tub and the pool is not heated, so we bundled up in towels and watched the sunset with our drinks. Again--delightful young woman working the bar, good drinks, but how is there no hot tub in a place that gets so chilly?! I loved sitting on my deck with a cup of coffee and watching the clouds over the gulf of Nicoya in the mornings, and we saw lots of birds and small animals as well. The location is good, walkable to some restaurants and bakeries, close to town and attractions...just a little more rustic in terms of the actual accommodation than I would've preferred. But also not a bad value for what you get in terms of the whole resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See above
Alma Del Pacifico Beach Hotel & Spa
Esterillos Este

We ended up at Alma del Pacifico a little bit unexpectedly after having to change plans for the last leg of our trip, but my hopes were high after viewing their website. As it turns out, the website does not do the accommodations justice--Alma is one of the coolest, most surprising and delightful little hotels I've stayed in. I prefer quirky boutique hotels to big chains, and Alma is absolutely a unique little property that I cannot wait to visit again--our two nights were not enough. The first great surprise came at check-in, when we were informed we'd been upgraded; instead of two regular beachfront villas, one of our rooms was actually a beachfront suite with its own private pool. Everything about the layout and appointments of these bright, airy rooms brought me joy, from the minibar area--each had its own sink, nicely stocked bar, generous assortment of snacks and coffee and tea supplies, plus glassware and silverware for all the available beverages--to the fact that each room had abundant seating, table space, a writing desk, and an assortment of fresh fruit. The bathrooms knocked me out with their size, spaciousness, and beautifully tiled open showers, which face sliding glass doors that open onto private courtyards so you can almost have the experience of showering outdoors--one of my favorite things 😂 These are the kinds of rooms you can stay a long time in, because everything you need has been provided. Each room faced the gorgeous Esterillos beach with floor-to-ceiling windows and a private patio with a table and chairs as well as lounge chairs. The suite also had a lovely little pool that we spent an afternoon in cooling off and reviving with coffee after hours at the beach (which is not to say the pool was cold--I hate a cold pool). In addition to all this, Alma del Pacifico also features two full size pools and a hot tub nestled amid gorgeous gardens--flocks of scarlet macaws passed overhead--as well as a spa that I regret not having had the time to visit. The restaurant has a great view of the beach, as does the bar where we enjoyed our second happy hour (we took the first poolside), and the food was delicious. I'm sorry not to have gotten the name of the young woman who was hostessing/serving on Thanksgiving night; we had a reservation for dinner but when we arrived, the live music was crazy loud and we could not hear ourselves think. I asked the young lady who seemed to be in charge if she could help us out and she promptly had us re-seated on the patio by the bar, where we ate our thanksgiving dinner under the stars at a much more enjoyable decibel level. The beach is not my favorite--we left one day for Manuel Antonio, which I love, and where we had booked a parasailing excursion--but it's beautiful and the sunsets are gorgeous. Just a different vibe, very quiet, not a lot of people, but if that's what you like then you'll appreciate the beach too. We showed up for the included breakfast with only 30 minutes til our excursion and were surprised to find it was not a buffet but a sit-down, order-from-a-menu situation--ordinarily a great surprise, except we were short on time. Not a problem, though, we told our server we were rushed and he got our meals to us in no time so we were able to enjoy a delicious breakfast before we hit the road. My booking was arranged by a travel agent so I googled the rates while I sat in the pool and could not believe how affordable this experience was. I was desolate to leave this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Beach Parasailing in Manuel Antonio from Esterillos
Beach Parasailing in Manuel Antonio from Esterillos
Costa Rica

This was our third time parasailing with Aguas Azules, and they never let us down. Parasailing is a glorious experience, especially over a setting as amazing as Manuel Antonio, and these folks make it easy, safe, and so much fun. A great bonus is that for a little extra, you can rent beach chairs and an umbrella on their plot of beach, make use of their boogie boards (and the lifeguard on duty) and order food. The public beach at Manuel Antonio is very popular, with lots of foot traffic, but this end of it tends to be a bit quieter; I also felt a little more comfortable leaving belongings at our chairs while we swam knowing that the folks from Aguas Azules were close by. I wouldn't say they provide security, but I think they'd chase a monkey away if it was trying to snag my phone :-)

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver was great, friendly, and flexible, which was awesome. The only downside to our experience was that it's a bit of a haul from Esterillos to MA and the AC didn't really reach the back seat.
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Dec 10, 2023
Victoria
Thank you so much for taking the time to share your experience of your Thanksgiving trip to Costa Rica with your kids. I am truly grateful for your kind words and the opportunity to assist you in planning this memorable journey. I hope it gave you the relaxation you were looking for and an unforgettable bonding experience with your family.
I'm thrilled to hear that you had a fantastic experience using Kimkim, and Serendipity Adventures, to plan your trip. Our goal is to make the...
Read more

Victoria
Thank you so much for taking the time to share your experience of your Thanksgiving trip to Costa Rica with your kids. I am truly grateful for your kind words and the opportunity to assist you in planning this memorable journey. I hope it gave you the relaxation you were looking for and an unforgettable bonding experience with your family.
I'm thrilled to hear that you had a fantastic experience using Kimkim, and Serendipity Adventures, to plan your trip. Our goal is to make the planning process as easy and convenient as possible, and I'm glad to know that you found it super easy not only to navigate the platform but to create a customized itinerary that suited your preferences.
It's wonderful to hear that you feel I was able to provide you with prompt responses and a wide range of options for lodging, activities, and transportation. I understand that coordinating multiple destinations can be challenging, but I'm glad that I was able to handle all these moving parts and ensure a stress-free experience for you and your family.

I heard that you had a great time swimming in the waterfall, and I hope that the parasailing was a super success. I hope that you enjoyed the upgrade at Esterillos and the Alma del Pacifico. They even said you were a lovely family!
I'm delighted that everything went smoothly during your trip, from the prompt and courteous drivers to the well-handled reservations. It's great to know that Alex, one of our exceptional drivers, went above and beyond to make your journey even more enjoyable. His thoughtfulness in stopping at a roadside stand to pick up a bag of rambutans for you and teaching you how to eat them truly reflects the level of service we strive to provide. What a great detail, and I’m happy that it’s a good memory for you.
Lastly, I'm grateful for your kind words about Wilman, who was available throughout your trip to address any questions or concerns you had. We believe in providing excellent customer service, and I'm glad that he was able to assist you and ensure a seamless experience from touchdown to departure. I’m sure he didn’t mind all your questions. In fact, I’m sure he will be glad to know that all of your children’s questions were answered. Yours as well!
Thank you once again for choosing Serendipity Adventures and Kimkim for your Costa Rica adventure. It was a pleasure assisting you, and I'm thrilled to hear that you had a memorable and enjoyable trip with your family. I'm happy to hear that you will use Kimkim again to assist you in planning your next adventure to Portugal with your daughter. Rest assured, Kimkim will strive to provide you with the same level of helpfulness and professionalism that you experienced with us in Costa Rica.
Thank you!
Sincerely,
Holden Ketchum

Dani was a excellent guide. As was every on...
Costa Rica | Nov 13 - Nov 24, 2023

Paul
Paul D.
United Kingdom | Reviewed on Nov 25, 2023

Dani was a excellent guide. As was every one else involved in the trip .

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Nov 30, 2023

Thank you Paul! we know that we are very lucky to have a dedicated guide like Dani as part of our team, as well as the rest of the staff at the campsites, support vehicle, etc on your trip.

We hope to have the chance to welcome you again on a new adventure.

Best,
Randall

Jean Carlo and the Kim Kim team were fantastic!
Costa Rica | Nov 7 - Nov 17, 2023

P
Peter S.
Newark, NJ | Reviewed on Nov 20, 2023

Jean Carlo and the Kim Kim team were fantastic! We worked with him to plan an incredible trip, and everything happened on time, and without fail. It was so easy to plan a terrific vacation, and we will be using KimKim to visit other countries for sure!

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 21, 2023

Dear Peter and Lauren,

I genuinely appreciate your generous words! Assisting you in planning your remarkable trip was a true pleasure. I'm delighted that everything unfolded seamlessly and adhered to the schedule, ensuring a memorable vacation for both of you. Your trust means a lot to us, and I'm thrilled that everything exceeded your expectations.

Warm regards and Pura Vida,

Jean Carlo

Research accommodations before you go!
Costa Rica | Nov 11 - Nov 19, 2023

Tracie
Tracie D.
San Jose, CA | Reviewed on Nov 20, 2023
Costa Rica is a beautiful intricate layering of ecosystems, cultures, and people. The sunset tour on lake Arenal at the foot of the volcano was by far the favorite and not to be missed! Also the coffee chocolate tour and Maleku reservation. We had the best weather and most comfortable stay in La Fortuna. The cloud forest lodge was also an excellent accommodation in Monteverde. The food is amazing with incredible views and bird watching. Unfortunately it rained so heavily we were not able... Read more

Costa Rica is a beautiful intricate layering of ecosystems, cultures, and people. The sunset tour on lake Arenal at the foot of the volcano was by far the favorite and not to be missed! Also the coffee chocolate tour and Maleku reservation. We had the best weather and most comfortable stay in La Fortuna.

The cloud forest lodge was also an excellent accommodation in Monteverde. The food is amazing with incredible views and bird watching. Unfortunately it rained so heavily we were not able to enjoy our tours.

The end of our stay was a disappointment. The Hotel Naoz was about a 45 minute walk from the Mandrake reserve and the ocean . The rooms were very small and smelled of gas, and the amenities were lacking comfort. Soaps smelled medicinal in a bad way. The toilet paper was thin and rough to the touch. So bad that we asked to go back to our accommodations in San Jose. This was so unfortunate when we later learned of all the options at the opening of the Mandrake reserve that we could have stayed at instead. We booked well enough in advance that this could have been avoided had we been familiar with the area.

Phil was very helpful in getting us back to San Jose where we could enjoy the museums and markets and were back in the comfort of the Presidente hotel.

Hotel Reviews
Cloud Forest Lodge
Monteverde

Fabulous literally in the clouds!! Great trails, excellent food and with the amenities they have thought of everything.

Authenticity & Character
Great trails and animal cams so you can get an inside view of the wild life.
Location
Literally in the cloud forest above the trees.
Staff
Very informative about the culture, eco diversity and community.
Cleanliness & Comfort
Super clean high quality. Umbrellas, boots, everything you think you might need.
Hotel Naoz
Manuel Antonio

Accommodations are very small, amenities smell bad. 45 minute walk from the ocean and reserve entrance. Beds are uncomfortable, We could not bear to stay another night due to the smell of gas in our room. The staff was very nice, but we were unable to get a refund.

Authenticity & Character
Location
Nothing it is too far from the ocean and reserve.
Staff
Excellent staff not their fault if is just an unfortunate hotel.
Cleanliness & Comfort
Clean but horribly uncomfortable and smelly.
Hotel Presidente
San José

Great hotel and location. Some of the rooms are small, but the amenities are of very good quality. Excellent breakfast and bar. Smelled lovely and decorated very well. The staff was friendly, knowledgable, and very helpful.

Authenticity & Character
Fun refurbished factory great character.
Location
Very central location and felt safe always.
Staff
Super kind and helpful!
Cleanliness & Comfort
Very clean and comfortable.
Hotel Los Lagos Spa & Resort
La Fortuna

Fantastic, fun, lots to do!! Highly recommend. I would go back.

Authenticity & Character
The pools were over the top and walking trails easy to find with very good signage.
Location
Right at the base of the volcano with spectacular Views.
Staff
The staff was a little aloof but this may have been to respect privacy. Pool bar staff was excellent!!!
Cleanliness & Comfort
Very comfortable and clean highly recommend.
Activity Reviews
Coffee & Chocolate Farm Experience
Coffee & Chocolate Farm Experience
Arenal/La Fortuna

This was very interactive. Great for all ages, very informative and we got to see Sloths and monkeys. Not only taste but also make chocolate and coffee.

Quality of Experience
Very educational and interactive.
Guides, Drivers and Staff
Kindness and always ready to answer wuestions.
Transport
Very reliable and timely.
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

This was a wonderful experience to be learning from the native people themselves. They were generous and kind.

Quality of Experience
Very special educational activities.
Food
Lical traditional food was delicious.
Guides, Drivers and Staff
Their genuine kindness and joy in sharing their culture.
Transport
On time and shared knowledge on the way to the tour!!!
Sunset Cruise with Wine & Cheese on Lake Arenal
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Wow, this was a once in a lifetime opportunity to see the volcano up close and personal. Very relaxing, excellent views and opportunities to see the wildlife. An array of beverages to choose from and a lovely cheese platter.

Quality of Experience
Perfect sunset and views!
Guides, Drivers and Staff
Super friendly and knowledgable!!
Transport
On time and helpful.
Local specialist: Phil Tardieu
Phil
Phil Tardieu
Local specialist in Costa Rica | Replied on Nov 27, 2023
Hi Tracie! Thanks a lot for dropping that awesome comment on our website! We're thrilled you had a great time exploring our beautiful country. Assisting you with it was a pleasure, and I'm sure you're taking home wonderful and priceless memories. About Noaz Hotel in Manuel Antonio – we're sorry about the hassle. You're right, the 35-minute trek (2.2 km) to Espadilla Beach is a bit much, however there are buses that get there in just 7 minutes and they practically stop at the hotel's... Read more

Hi Tracie!

Thanks a lot for dropping that awesome comment on our website! We're thrilled you had a great time exploring our beautiful country. Assisting you with it was a pleasure, and I'm sure you're taking home wonderful and priceless memories.

About Noaz Hotel in Manuel Antonio – we're sorry about the hassle. You're right, the 35-minute trek (2.2 km) to Espadilla Beach is a bit much, however there are buses that get there in just 7 minutes and they practically stop at the hotel's doorstep. Taxis are another quick fix.

Also, when we were arranging your move to San José, we wish you'd let us know about your dissatisfaction with the Naoz Hotel. It would've made a big difference when we tried to get a refund for that early checkout. We could've reimbursed you, the same way we did with the activity you had planned that very same day! 🙂

I sincerely apologize once more for any inconveniences experienced towards the conclusion of your journey. Nevertheless, I am genuinely pleased that, on the whole, you found the adventure amazing and a fabulous experience.

Can't wait to see you back around here soon!

Phil

The entire trip was very well planned by Jean...
Costa Rica | Nov 10 - Nov 16, 2023

Jane
Jane K.
Canada | Reviewed on Nov 17, 2023
The entire trip was very well planned by Jean Carlos, it went off without a hitch. The drivers were all wonderful in particular, Otto on our mtn bike ride. We were lucky to be just the 3 of us. The zip lining was amazing, my first time, Sky Adventure were very safety conscious and encouraging. The bridge walk was okay, nothing exciting, it would have been good to walk down/up to the falls. Loved white watering, another excellent company - our guide Micheal was so much fun, but also very... Read more

The entire trip was very well planned by Jean Carlos, it went off without a hitch. The drivers were all wonderful in particular, Otto on our mtn bike ride. We were lucky to be just the 3 of us. The zip lining was amazing, my first time, Sky Adventure were very safety conscious and encouraging. The bridge walk was okay, nothing exciting, it would have been good to walk down/up to the falls. Loved white watering, another excellent company - our guide Micheal was so much fun, but also very safe. Hotel Auténtico was great, and we enjoyed the pool at Arenal Country Inn. Jackie at the front desk of the Country Inn was delightful, always smiling.

Hotel Reviews
Arenal Country Inn
La Fortuna

Nice location away from the busyness of La Fortuna. Jackie at the front desk is a lovey greeter and hard worker.

Authenticity & Character
Location
Staff
Jackie
Cleanliness & Comfort
Auténtico Hotel
San José

Good location but not many restaurants around and the vote one is expensive. Fully recommend a Mexican one nearby El Mananitos, hard working man and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Backroad Mountain Biking Around Lake Arenal
Backroad Mountain Biking Around Lake Arenal
Arenal/La Fortuna

Otto was a great guide and provided a lot of local knowledge as well as a Spanish lesson. Hood bikes and pace, he found us a well hidden sloth

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Very safely conscious
Transport
Free Day in San Jose
Free Day in San Jose
San José

Busy and noisy, preferred the area around La Fortuna

Visit Paradise Hot Springs
Visit Paradise Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

Would love to have done a 2 day, 1 night lodge stay (instead of the day in San Jose.)

Quality of Experience
Our guide Michael
Food
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 24, 2023
Dear Jane, We're absolutely thrilled to receive your positive feedback! Your comments about the well-planned trip, wonderful drivers, and fantastic experiences, especially with Otto on the mountain bike ride and Michael during white-water rafting, make us ecstatic. We're glad to know that safety was a priority during the zip-lining adventure. We appreciate your honest feedback about the bridge walk, and we'll certainly consider ways to make it more exciting. It's heartening to hear that... Read more

Dear Jane,

We're absolutely thrilled to receive your positive feedback! Your comments about the well-planned trip, wonderful drivers, and fantastic experiences, especially with Otto on the mountain bike ride and Michael during white-water rafting, make us ecstatic. We're glad to know that safety was a priority during the zip-lining adventure.

We appreciate your honest feedback about the bridge walk, and we'll certainly consider ways to make it more exciting. It's heartening to hear that Hotel Auténtico and Arenal Country Inn, along with the delightful Jackie at the Country Inn, contributed to your overall enjoyment.

Thank you for sharing your wonderful experience, and we can't wait to host you on more adventures in the future!

Best regards and Pura Vida,
Jean Carlo

CS adventures
Costa Rica | Nov 10 - Nov 16, 2023

Z
Zoltan K.
Canada | Reviewed on Nov 17, 2023

Otto at Destifino was our MTN biking adventure and he was great.
The only issue was the pillows at Hotel Authentico were too big and hard. Some smaller and softer pillows would have been great but they were apparently not availabe.
Sky zip lining and the rafting were very well organized.
Jackie at Arenal Country Inn was very nice and always helpful.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 17, 2023
Hello Zoltan, Thank you for taking the time to share your feedback. We're pleased to hear that Otto at Desafio made your mountain biking adventure enjoyable. We appreciate your comment about the pillows at Hotel Auténtico, and we'll explore options to provide a more comfortable selection for our guests. It's fantastic that you found the sky zip-lining and rafting to be well-organized. We're glad Jackie at Arenal Country Inn left a positive impression with her helpfulness and kindness. We... Read more

Hello Zoltan,

Thank you for taking the time to share your feedback. We're pleased to hear that Otto at Desafio made your mountain biking adventure enjoyable. We appreciate your comment about the pillows at Hotel Auténtico, and we'll explore options to provide a more comfortable selection for our guests.

It's fantastic that you found the sky zip-lining and rafting to be well-organized. We're glad Jackie at Arenal Country Inn left a positive impression with her helpfulness and kindness.

We appreciate your insights and look forward to hosting you again for another memorable experience.

Best regards and Pura Vida,
Jean Carlo.

Nearly perfect vacation
Costa Rica | Nov 6 - Nov 14, 2023

D
David T.
Newark, NJ | Reviewed on Nov 15, 2023

Nearly perfect vacation

The night hike was disappointing as it was really more of a garden than a jungle.

Everyone at the Hideaway was gracious, helpful and attentive. Also, the food was very good.

The river rafting trip was great from beginning to end.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 16, 2023

Hi David and Ilana,

Thanks a bunch for sharing your experience! We're thrilled to know you had a nearly perfect vacation.

We've noted your feedback about the night hike, and we'll definitely use it to make improvements.

It's awesome to hear that everyone at the Hideaway was gracious, helpful, and attentive. We're also happy you enjoyed the delicious food and had a great time on the river rafting trip.

Looking forward to hosting you both again soon if you decide to visit Costa Rica in the future!

Best regards and Pura Vida!!

Costa Rica is a special place. I am so glad ...
Costa Rica | Oct 25 - Nov 4, 2023

S
Sherry I.
Canada | Reviewed on Nov 11, 2023

Costa Rica is a special place.
I am so glad we used KimKim to plan and book this vacation. Yes it was more expensive than if we had done it on our own but…. It went off without a hitch. Everything was as it had been presented to us. Every tour company arrived on time. Every tour guide was professional, knowledgeable and hospitable. Every accommodation was expecting us. This left us to just enjoy the experience of Costa Rica, the amazing plants and animals, birds and people. Thank you Randall!

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Nov 14, 2023

Dear Sherry,

We are grateful that you took the time to leave us a review. We're happy that you're happy, and we're looking forward to your next visit to our country.

Best,
Randall

Thoughtful and understanding travel agent company
Costa Rica | Oct 26 - Oct 29, 2023

S
Sheila G.
Los Angeles, CA | Reviewed on Nov 11, 2023
Gustavo was an excellent agent because he took the time to listen and understand the type of holiday I was looking for. His recommendations turned out to spot on! He was very patient and committed to finding the best activities suited to the length of time I had to spend ion Costa Rica. I appreciated the company he used for private transportation - RideCR is the name. A special shout out to my driver Carlos Corrales who took good care of making sure I made my flight on time... Read more

Gustavo was an excellent agent because he took the time to listen and understand the type of holiday I was looking for. His recommendations turned out to spot on!

He was very patient and committed to finding the best activities suited to the length of time I had to spend ion Costa Rica.

I appreciated the company he used for private transportation - RideCR is the name.

A special shout out to my driver Carlos Corrales who took good care of making sure I made my flight on time despite a 2.5 hour roadblock due to an over flooded bridge. Just be sure to bring beverages for your road journey when traveling with the car company.

I have no hesitation in using this agency for my next trip to Costa Rica

Hotel Review
Río Perdido Hotel & Thermal River
Fortuna

Beautiful hotel grounds - excellent place to unwind. I particularly enjoyed the warm thermal river and the massage. I will return for sure!

Authenticity & Character
The rooms are separate and you feel that you’re in the midst of a rain forest. I liked the privacy. Beautifully decorated too with comfortable beds.
Location
Staff
The on-site shop had authentic crafts - nice selection. Massage was superb.
Cleanliness & Comfort
Activity Reviews
Children's Eternal Rainforest Night Walk
Children's Eternal Rainforest Night Walk
Monteverde

Great opportunity to see animals up close, also to gain more knowledge about the rain forest. I enjoyed the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Visit to the Monteverde Butterfly Gardens
Self-Guided Visit to the Monteverde Butterfly Gardens
Monteverde

Opportunity to see butterflies and sloths up close. Nice experience if you’ve never done this before.

Quality of Experience
Treetopia Tram & Hanging Bridges Adventure
Treetopia Tram & Hanging Bridges Adventure
Monteverde

This activity afforded me the opportunity to see the volcano from a distance. There was a lot of construction taking place at the time which detracted from the overall experience. Nevertheless I’m glad I did the tram ride. The hanging bridges was an excellent experience.

Local specialist: Gustavo Camperos

AMAZING! I would go back to Costa Rica ever...
Costa Rica | Dec 26 - Jan 6, 2023

Lindsay
Lindsay P.
Canada | Reviewed on Nov 05, 2023
AMAZING! I would go back to Costa Rica every year if I could. The trip had such great variety, we really got to see it all. Everything was so organized, we didn't have to worry about a thing. Our flights got changed the day before we left on our trip, and Brittany was so helpful in booking us an extra nights stay. Our favourite part was releasing over 100 baby sea turtles into the ocean with Kids Saving the Rainforest in Manuel Antonio. They were so welcoming and went above and beyond to... Read more

AMAZING!

I would go back to Costa Rica every year if I could. The trip had such great variety, we really got to see it all. Everything was so organized, we didn't have to worry about a thing. Our flights got changed the day before we left on our trip, and Brittany was so helpful in booking us an extra nights stay. Our favourite part was releasing over 100 baby sea turtles into the ocean with Kids Saving the Rainforest in Manuel Antonio. They were so welcoming and went above and beyond to allow us to join in on such a special moment. The only downside was San Jose, being there right after Christmas, everything was closed! But that is the only negative thing I can say.
I am still dreaming about the coffee...

Activity Review
Visit Kids Saving the Rainforest Wildlife Sanctuary
Visit Kids Saving the Rainforest Wildlife Sanctuary
Manuel Antonio

They were so incredibly welcoming and even let us tag along to release baby sea turtles into the ocean 10/10 trip hight light for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Amazing family trip.
Costa Rica | Oct 14 - Oct 27, 2023

A
Anna L.
France | Reviewed on Nov 02, 2023
We had the most wonderful trip. Thanks to Jean Carlo and team for building an itinerary that perfectly fitted our brief and then making sure everything was perfect when we were there. When I wanted to change one travel plan while we were there, Within an hour of messaging, the change was made and updated. As somone who usually likes to plan and book everything myself, I am totally converted to using a local expert. Thank you, everything truly exceeded our expectations. Read more

We had the most wonderful trip. Thanks to Jean Carlo and team for building an itinerary that perfectly fitted our brief and then making sure everything was perfect when we were there. When I wanted to change one travel plan while we were there, Within an hour of messaging, the change was made and updated. As somone who usually likes to plan and book everything myself, I am totally converted to using a local expert. Thank you, everything truly exceeded our expectations.

Hotel Reviews
Hotel Presidente
San José

Great hotel and location

Mawamba Lodge
Tortuguero

Wonderful hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Good hotel. Not to our taste as a large package style resort but the pools are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

Wonderful place to stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 02, 2023
Dear Anna, I'm absolutely thrilled to hear that your trip to Costa Rica was a wonderful experience! Your kind words mean a lot to me. It was a true pleasure to create an itinerary that perfectly aligned with your preferences and to ensure that every aspect of your journey went off without a hitch. Your trust in my expertise is genuinely appreciated. I sincerely hope that your Costa Rican adventure exceeded your expectations, and if you ever consider embarking on another journey to my... Read more

Dear Anna,

I'm absolutely thrilled to hear that your trip to Costa Rica was a wonderful experience! Your kind words mean a lot to me. It was a true pleasure to create an itinerary that perfectly aligned with your preferences and to ensure that every aspect of your journey went off without a hitch. Your trust in my expertise is genuinely appreciated.

I sincerely hope that your Costa Rican adventure exceeded your expectations, and if you ever consider embarking on another journey to my beautiful country in the future, please know that you can reach out anytime. I'd be absolutely delighted to assist you again.

Wishing you, Nicholas, and the kids warm regards and Pura Vida,
JC

Kimkim planned our trip well
Costa Rica | Oct 14 - Oct 21, 2023

S
stephania d.
Raleigh, NC | Reviewed on Oct 30, 2023
Overall Kimkim planned our trip well! We enjoyed ourselves, had good activities and had time to rest too. - Transportation between cities was great. We felt safe with the drivers, and they were on time. - Arenal: we wish the volcano hike was longer. The choice of Baldi hot springs was great.
-The chocolate and coffee tour was good too.
- Puerto Viejo: The Cahuita hike followed by snorkeling was our favorite activity of the whole trip. - San Jose: we wish our bus had left... Read more

Overall Kimkim planned our trip well! We enjoyed ourselves, had good activities and had time to rest too.

- Transportation between cities was great. We felt safe with the drivers, and they were on time.

- Arenal: we wish the volcano hike was longer. The choice of Baldi hot springs was great.
-The chocolate and coffee tour was good too.

- Puerto Viejo: The Cahuita hike followed by snorkeling was our favorite activity of the whole trip.

- San Jose: we wish our bus had left earlier so we could get to San Jose earlier and see more of the city during the evening.

- The bedding situation was just OK. Beds were not comfortable and some were unstable on their bases. The 2 beds in San Jose were full size beds, not queen size. They definitely were not suited for 2 people per bed.

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna

The view to the volcano at this hotel was perfect! Breakfast was good! The beds could have been more comfortable and some were unstable on their bases. The customer service was great! Every employee we interacted with was nice and professional!

Authenticity & Character
Location
The hotel is very close to a tour agency
Staff
The customer service was great! Every employee we interacted with was nice and professional!
Cleanliness & Comfort
The beds could have been more comfortable and some were unstable on their bases.
Villas del Caribe
Puerto Viejo

The beach views were wonderful! The customer service was good! The breakfast options could be better. The beds could be more comfortable. The bedrooms had good AC and we were cool there. The downstairs area was hot. The ceiling fan did not work well. Also, it would be good to have more than 1 fan. Adding 2-3 standing fans would be great!

Authenticity & Character
Great views to the beach!! Great beach!
Location
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José

This hotel is in a great location! The 2 beds were too small for 2 people per bed. They should have been queen size beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

Black hot springs is a beautiful location! The drinks were good too!

Quality of Experience
Food
The food was ok…
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

The hike was easy and we were happy to see all the animals along the way! The guides were nice and knowledgeable! The snorkeling was the best!! The pineapple snack was appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Oct 31, 2023

Hi Stephania,

Thanks so much for sharing your experience with us and the feedback about the hotels and the beds, we will make sure to follow up with the different properties to find out what the problem was and get solved.

It is also great to read that you enjoyed all the activities organized for your trip, which makes us very happy...we hope to see you again soon and explore some other areas of our country.

Best,
Randall

Best trip ever thank you Kim Kim
Costa Rica | Oct 2 - Oct 16, 2023

Charles
Charles B.
Los Angeles, CA | Reviewed on Oct 18, 2023
All of my drivers were very courteous and very knowledgeable about the areas that we travel through. I enjoyed the hotel in la Fortuna the country inn. Jackie was the hotel manager. She was very kind and very helpful. I enjoyed the amazing beachfront hotel in Manuel Antonio, Everyone the staff was so kind. It was the best trip ever, I would tell anyone if they want to travel to use Kim Kim for their vacation everyone was always on time I didn’t have to wait on anyone they didn’t have to wait... Read more

All of my drivers were very courteous and very knowledgeable about the areas that we travel through. I enjoyed the hotel in la Fortuna the country inn. Jackie was the hotel manager. She was very kind and very helpful. I enjoyed the amazing beachfront hotel in Manuel Antonio, Everyone the staff was so kind. It was the best trip ever, I would tell anyone if they want to travel to use Kim Kim for their vacation everyone was always on time I didn’t have to wait on anyone they didn’t have to wait on me best trip ever

Hotel Reviews
Arenal Country Inn
La Fortuna

I am sure this hotel is one of the most beautiful places on earth very tranquil staff. It was wonderful and my room was just perfect close to town good restaurants.

Authenticity & Character
The setting was in the jungle a lot of trees flowers everything was just beautiful
Location
The hotel was deep in the jungle with a beautiful pool, wonderful scenery, and close to town
Staff
They paid attention to every detail they asked how was everything going during my stay and if I needed anything just ask
Cleanliness & Comfort
Beautiful grounds staff that is very attentive, amazing surroundings
Holiday Inn Express San Jose Airport
San Jose

Staff was very wonderful. Nice to be close to the airport and breakfast was very healthy and delicious again it was very convenient for me being close to the airport when I arrived.

Authenticity & Character
Breakfast was great and delicious
Location
Upon arrival being close to the airport
Staff
Not that I can think of at the moment
Cleanliness & Comfort
Squeaky clean
Mar Inn Costa Rica
Monteverde Costa Rica

Hilltop hotel close to town. I had a room with a great view when you can see through the clouds coming through from time to time.

Authenticity & Character
This hotel was above average
Location
Staff
Cleanliness & Comfort
After my first day in la Fortuna, the Beautiful Country in Hotel, it wasn’t very easy coming to this one. It’s second rate at bass.
Karahé Beach Hotel
Manuel Antonio

My room was very nice some of the most wonderful people work at this hotel. The view was great I could see the beach I was on the beach. Everyone at this hotel are very friendly people very friendly my stay there made me feel like I must come back again.

Authenticity & Character
Beautiful hotel on a hillside overlooking the Pacific Ocean I could not ask for more
Location
Location was excellent. I could not ask for a better
Staff
Tatiana restaurant manager, Aldemir, waiter, and many more I can’t remember all of their names
Cleanliness & Comfort
Both squeaky, clean and very comfy
Delta Hotels by Marriott San José Aurola
San José

My stay was very brief because of the drop off time and the pick up time and my Wi-Fi would not work in my hotel room. I had to come downstairs in the lobby and the food was not that good

Authenticity & Character
Location
It is in the heart of downtown San Jose. If I had I had more time I am I would have seen a lot better things.
Staff
Cleanliness & Comfort
Activity Reviews
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

Best time ever wild and crazy and fun

Quality of Experience
Food
Falling overboard, but was rescued very quickly. That was fun.
Guides, Drivers and Staff
Transport
Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde
Quality of Experience
Crossing the hanging bridges was an experience in a lifetime way above the canopies of the tall trees, and finding the flora and Fana to be so comforting
Guides, Drivers and Staff
Very experienced professional and knowledgeable
Transport
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

For a 65-year-old man that is not in the greatest shape did this wonderful excursion and enjoyed every bit of it. It was slightly rough, but I would recommend this excursion to anyone that can handle it.

Quality of Experience
Costa Rica is a wealth of flora and Fana and different types of animals birds species, reptiles, and insects and mammals. You couldn’t ask for a better place to visit with all of that wonderful creation.
Food
All of my drivers were on time
Guides, Drivers and Staff
Their knowledge of the areas that we travel through, and the ability to be bilingual and language, and very amazingly kind
Transport
Well, all of the equipment that was used in my travels were very new and very comfortable
Organic Spice Farm Experience
Organic Spice Farm Experience
Manuel Antonio

And amazing experience

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hike
La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Best time ever somewhat scary but I had a great time. Just be careful not to slip and fall on some of the slippery rocks.

Quality of Experience
Walking through narrow canyons with guides who took very good care of us, sometimes held her hand so we could make it through the narrow canyons with rushing water very beautiful
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Buffet Meal
EcoTermales Hot Springs Experience with Buffet Meal
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whale Watching Tour (seasonal)
Whale Watching Tour (seasonal)
Costa Rica

This experience, I had been looking forward to for a very long time to actually see whales in their natural habitat. I got a chance to see two pairs of mother and baby well together, jumping out of the water and swimming under the boat. It was such a great time that experience, I will never forget, never ever.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

The beach was just amazing right below of my hotel room. I was able to walk the beach and look at the white face monkeys, jumping from the trees tree to tree a lot of fun. They were very comical. The water was great. Nice and warm beautiful sunset. Great memories.

Quality of Experience
Costa Rica is a very beautiful country. There’s nothing there that doesn’t make you feel like you were in a.
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
My guide, Maria was very knowledgeable, happy, smiling, and very good with the group. We saw lots of things.
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

We had a fabulous time in Costa Rica!
Costa Rica | Oct 6 - Oct 14, 2023

Alicia
Alicia O.
Seattle, WA | Reviewed on Oct 15, 2023
We had a fabulous time in Costa Rica! We couldn't have done it without KimKim to help plan it! Everything was seamless, from the car pick-up, all the hotel check-ins, the excursion pick-ups, and even the car rental return! Holden was amazing helping us every step of the way! We absolutely loved the Tabacon Resort and the hot springs. We had a perfect afternoon spent in the spa with an amazing amount of rain coming down while we were getting messages in a covered hut! Then we rested in our... Read more

We had a fabulous time in Costa Rica! We couldn't have done it without KimKim to help plan it! Everything was seamless, from the car pick-up, all the hotel check-ins, the excursion pick-ups, and even the car rental return! Holden was amazing helping us every step of the way! We absolutely loved the Tabacon Resort and the hot springs. We had a perfect afternoon spent in the spa with an amazing amount of rain coming down while we were getting messages in a covered hut! Then we rested in our room for a bit and had one of the best meals of our life and the hotel restaurant. The seven course meal with the wine pairing was a perfect way to spend our anniversary! We had a blast on the white water rafting trip and saw so many cool animals. The driving in Costa Rica took a bit to get used to, using Waze was a great tip. I would not recommend driving at night in the rain though. I think the only part of the trip we could have skipped was the guided hike in the park. We did see a lot of beautiful animals, but it pushed our long drive day into the night and compounded with rain and inexperience driving in Costa Rica was bit scary for us! Once we go to the beach and the Banana Azul the weather was much better and we had a great time snorkeling and wondering around beach towns. We absolutely loved the the BriBri Chocolate tour, the family that we visited was so welcoming and we enjoyed seeing how simply and happily they lived. Our tour guide was also very informative and made us feel comfortable visiting their home. We enjoyed all the museums in San Jose and loved visiting the La Paz waterfall garden! We loved all the effort that was put into making our trip so special. We especially loved the anniversary decorations at the Hampton Inn the night we arrived. We couldn't be more happy and relaxed after a fun trip!

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

We have never seen a hotel room decorated so amazingly for our anniversary! There was a hand written note, balloons, heart shaped confetti, towels folded into swans and wine! They really went over the top to make our anniversary special! The airport shuttle was so helpful to have and worked out so well for us! I would highly recommend this hotel!

Authenticity & Character
They went above and beyond to decorate our room for us!
Location
It is so close to the airport and the shuttle makes it so easy to get back and forth!
Staff
They were so genuinely sweet and helpful!
Cleanliness & Comfort
Tabacón Thermal Resort & Spa
Fortuna

This is one of our favorite resorts we have ever stayed in! The staff was so genuinely sweet and helpful, the grounds were absolutely gorgeous and the room was new, beautiful and clean! We also had two of the best restaurant servers we have ever had in our lives! We also had a fabulous experience in the spa! It rained a ton while we were there and it only added to the fun of the experience!

Authenticity & Character
The people were so helpful, sweet, authentic and lovely!
Location
The hot springs make this location so amazing! I have never seen such an amazing garden and pool setting!
Staff
Davie was our waiter and he was one of the best we have ever had in our lives!
Cleanliness & Comfort
We loved the beds, pillows and the all extras like the beautiful razors and toothbrushes!
Activity Reviews
Sarapiquí Nature Hike at La Selva
Sarapiquí Nature Hike at La Selva
Costa Rica

It was a beautiful park, but for us the timing was not great!

Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

We had a blast! It was so much and one of the highlights of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bribri Chocolate  & Waterfall Excursion
Bribri Chocolate & Waterfall Excursion
Costa Rica

We had so much fun on this adventure and I'm so glad we did it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Oct 17, 2023

Thank you very much Alicia, I am so happy that you had a great celebration for your anniversary. I'm glad that you appreciate the effort that was put into making your trip special, but remember, we did it together!

Caribbean coast was great
Costa Rica | Sep 30 - Oct 6, 2023

Rohit
Rohit M.
San Francisco, CA | Reviewed on Oct 07, 2023
Tortuguero was full of great nature, although the heat and lack of fans and air conditioning can be brutal at times. Puerto Viejo/Cocles was our favorite and it was great to see the Caribbean side of Costa Rica; all of the experiences there were fantastic as well. Overall, we enjoyed our honeymoon and hope to make it back to Costa Rica to visit the other side of the coast in the future! Read more

Tortuguero was full of great nature, although the heat and lack of fans and air conditioning can be brutal at times. Puerto Viejo/Cocles was our favorite and it was great to see the Caribbean side of Costa Rica; all of the experiences there were fantastic as well. Overall, we enjoyed our honeymoon and hope to make it back to Costa Rica to visit the other side of the coast in the future!

Hotel Reviews
Laguna Lodge
Tortuguero

The rooms were a good size, but not the most well-kept. The biggest issue is there is only one small fan in the corner of the room pointed at just one of the beds. The room was in desperate need of a couple ceiling fans or an air conditioning unit. The grounds of the property were very beautiful and the staff were all very friendly. The food served was also fairly good, and changed up the menu just enough between days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azania Bungalows
Puerto Viejo de Talamanca

The bungalows were a fantastic blend of jungle environment with modern accommodations. The rooms were very spacious and the beds comfortable. There were ceiling fans for each bed as well as mosquito nets, all of which were very much needed. The location was also fantastic, as it was close to several nice beachside restaurants in Cocles. If you wanted to go into Puerto Viejo, its a short taxi or bicycle ride. Breakfast was also good and quite filling

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tortuguero Village Guided Visit
Tortuguero Village Guided Visit
Tortuguero

The town was very nice and enjoyable to walk through. It wasn't necessarily "guided" as it is mostly 90 minutes of your own time to explore the town

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero National Park - Boating
Tortuguero National Park - Boating
Tortuguero

The boating tour was a great and relaxing way to see a lot of animals in the park up close. The guide as well as person operating the boat were quite good at spotting animals and making sure everyone on the boat got a chance to see them.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

This was one of the better snorkeling experiences I've had as the waters were very calm and Kendall was a fantastic guide. We got to see many different schools of colorful fish and other aquatic life. The hike was a nice short walk through the park where we saw a snake, sloth, and plenty of monkeys!

Quality of Experience
Guides, Drivers and Staff
Transport
Caribbean Cooking Class
Caribbean Cooking Class
Puerto Viejo de Talamanca

The cooking class was a fun, intimate way of experiencing a part of Caribbean food and culture. Glenda was a fantastic host and made the experience special. Overall, it was the right balance of us getting to be involved in some of the steps, while not being stuck doing the more laborious tasks.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Viejo - Zip lining
Puerto Viejo - Zip lining
Puerto Viejo de Talamanca

The zip-lining experience was great and a thrilling way to experience the rainforest! We did wish the guides would have talked a bit more about the nature as we went, but they were still great at making sure everyone was safe and enjoying the zip lines.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Oct 16, 2023

Hi Rohit

I am glad that you enjoyed the trip and also the accommodation in Puerto Viejo, I just returned from some days off in California, including a few nights in San Francisco, so while you spent some days in my country, I did the same in your town :)

Thank you so much for your feedback about the trip and the air conditioning limitation in Tortuguero, we will recommend to the hotel to include maybe one more fan in the rooms to keep a fresher environment while guests are sleeping.

Regards,
Randall

We are so happy we used KimKim
Costa Rica | Sep 24 - Oct 4, 2023

E
Erika B.
Canada | Reviewed on Oct 07, 2023

We are so happy we used KimKim to organize our honeymoon. The trip was wonderful. Everything was organized perfectly. All the excursions were fabulous, the people were so nice and accommodating and it was very well organized. There was no one hiccup. THANK YOU!

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Oct 08, 2023

Hola Erika,

We are absolutely delighted that you chose KimKim and Serendipity Adventures as a Local Agency to arrange your honeymoon, and we couldn't be happier to hear that your trip was such a success.

Thank you for allowing us to be a part of your memorable journey! 🌟🥂

Pura Vida!
Bryan Leon,
Serendipity Adventures

We had an amazing time in Costarica! All our ...
Costa Rica | Aug 10 - Aug 16, 2023

S
Shamima S.
Albuquerque, NM | Reviewed on Sep 30, 2023
We had an amazing time in Costarica! All our rides were just on time and every individual activities went smoothly exactly as planned. We loved our accommodations. Jessica and Gustavo were amazing! We would recommend Kimkim to plan your next trip in Costarica! Read more

We had an amazing time in Costarica! All our rides were just on time and every individual activities went smoothly exactly as planned. We loved our accommodations. Jessica and Gustavo were amazing! We would recommend Kimkim to plan your next trip in Costarica!

Hotel Reviews
Lost Iguana Resort & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenas del Mar Resort
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Gustavo Camperos

a fantastic trip arranged by Olman.
Costa Rica | Sep 1 - Sep 16, 2023

E
Erna P.
Denmark | Reviewed on Sep 25, 2023
a fantastic trip arranged by Olman. Everything works perfect. Good hotels and very good guides Read more

a fantastic trip arranged by Olman. Everything works perfect. Good hotels and very good guides

Hotel Reviews
Hotel & Suites Rincon del Valle
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aninga Lodge
Limón, Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Montaña de Fuego Mountain Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cipreses
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero
Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike Rincon de la Vieja National Park Hike -  Las Pailas Trail
Guided Hike Rincon de la Vieja National Park Hike - Las Pailas Trail
Rincón de la Vieja
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Sep 25, 2023

Hi Erna,

Thanks a lot for your good review.
I am so happy to hear you had a terrific time exploring my country.

Let's hope you can visit us once again.

Pura Vida,
Olman

GreatTrip to Costa Rica
Costa Rica | Sep 1 - Sep 9, 2023

Cassio
Cassio S.
Phoenix, AZ | Reviewed on Sep 16, 2023
Going during the “rainy” season was a nice idea. We had small groups, the restaurants were empty and we got great service. Trips were all well guided by smart and caring folks. The highlight was watching a sea turtle lay eggs on the beach, bury them and return to the sea. Road trips were a little long, but a small price to pay to get to the great sites Read more

Going during the “rainy” season was a nice idea. We had small groups, the restaurants were empty and we got great service. Trips were all well guided by smart and caring folks. The highlight was watching a sea turtle lay eggs on the beach, bury them and return to the sea. Road trips were a little long, but a small price to pay to get to the great sites

Hotel Reviews
Crowne Plaza San José La Sabana
San José

Nice evening stopover from the airport to our destinations

Authenticity & Character
Location
Not too far from airport
Staff
Friendly
Cleanliness & Comfort
Manatus Hotel
Tortuguero

Wonderful location, staff, food and ambiance

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Cameleon Boutique Hotel
Puerto Viejo

Unique hotel with a wonderful “jungle” vibe. Staff was friendly and accommodating. Nice pools. Food was nice. Beach was scenic

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Free day in Puerto Viejo de Talamanca
Free day in Puerto Viejo de Talamanca
Puerto Viejo de Talamanca

Just did a massage, went to the pool, ate and slept

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tortuguero Village Guided Visit
Tortuguero Village Guided Visit
Tortuguero

Got a chance to see the town for some shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero National Park - Boating
Tortuguero National Park - Boating
Tortuguero

Best part of the trip- seeing a mama sea turtle lay eggs, bury them and return to the sea

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

Great visibility in warm water

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback riding on the beach
Horseback riding on the beach
Costa Rica

Great highlight of the trip. Saw sloths and monkeys before hitting the beach. Wonderful cool, cloudy day

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Sep 18, 2023

Hi Cassio,

First of all, thank you for the review.

I am glad to hear that you and Noel had a good time visiting the areas of Tortuguero and Puerto Viejo de Talamanca, the Caribbean coast of the country is very exotic and one of my favorite areas to visit, so it makes me happy that you have enjoyed them too.

Anytime in the future when you are ready to explore some other areas of our small but diverse country, just let us know, we will be happy to welcome you again.

Regards,
Randall

An overall great experience
Costa Rica | Aug 12 - Aug 19, 2023

Ioannis K.
Ioannis K. A.
the Netherlands | Reviewed on Sep 15, 2023
Great overall experience with a good balance of beaches and mountains. The highlight of this tour was probably my interaction with the local people. My guide in Buena Vista Lodge, the host Roger in Malejus Lodge and the instructors during my surf lesson. Read more

Great overall experience with a good balance of beaches and mountains. The highlight of this tour was probably my interaction with the local people. My guide in Buena Vista Lodge, the host Roger in Malejus Lodge and the instructors during my surf lesson.

Hotel Reviews
Hilton Garden Inn, La Sabana
San José

This a great value-for-money deal. The hotel is located apx 20 minutes away from the airport (depending on traffic), it's very clean with all standard amenities, good cruising although not particularly local, great breakfast and very helpful personnel.

Authenticity & Character
Nothing bad about it but nothing exceptional either. A standard 4-star hotel.
Location
20 minutes drive away from the airport
Staff
Cleanliness & Comfort
Buena Vista Lodge
Guachipelín

Amazing people working in this 142 acres of excellence. My Mountain room was spacious and clean and although there is no AC, it wasn't needed when I was visiting. There are many activities to do and I did most of them: tubing, hanging bridges, ziplining. Breakfast was great but otherwise, the restaurant offered food is nothing exceptional and quite pricy. With no available markets in the close proximity that can be an issue for some people.

Authenticity & Character
Everything is made with a lot of love and care.
Location
The location is great if you opt for a connection with nature but remote otherwise.
Staff
The people working here were all very friendly and ready to assist me.
Cleanliness & Comfort
The room was not exactly spotless.
Hotel Pasatiempo
Tamarindo

Nothing great and nothing bad. This accommodation is the perfect average but it is affordable, clean and in a good location.

Authenticity & Character
Pretty plain in terms of authenticity
Location
Good overall location with very good proximity to a supermarket and 5 minutes walk from the beach.
Staff
Stuff was very helpful
Cleanliness & Comfort
The bathroom was not so clean unfortunately
Malekus Mountain Lodge
Rincon De La Vieja

An amazing experience! Rosie and Roger dreamt of a place where humans could connect with nature and they accomplished something extraordinary. I have nothing but compliments for this place.

Authenticity & Character
Roger and Rosie have well-thought everything out—truly unique place.
Location
A bit remote but this is expected for this accommodation. The purpose of your stay here should be to disconnect.
Staff
The guests are two of the most welcoming people to have ever met.
Cleanliness & Comfort
Spotless!
Activity Reviews
Private Surf Lessons at Tamarindo Beach
Private Surf Lessons at Tamarindo Beach
Tamarindo

This was my first time surfing. The instructors took about 20 minutes to prepare/inform me about safety and technic and then we jumped in the water. The guides were all super friendly giving me feedback after every attempt to surf:)

Quality of Experience
The organization, guides and overall experience was great
Guides, Drivers and Staff
Self-guide to Explore La Leona Waterfall Hiking
Self-guide to Explore La Leona Waterfall Hiking
Rincón de la Vieja

Very easy to find, the people working at the front desk speak good English and the guide (although super young) was very helpful and friendly.

Quality of Experience
The final part is the best . . .
Guides, Drivers and Staff
Very friendly guide tried to make my experience as memorable as possible
Local specialist:

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