Kimkim Trip Reviews for Costa Rica

4.8
Based on 884 ratings
Read 884 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The trip was amazing. Our drivers, Daniel, Hu...
Costa Rica | Apr 22 - Apr 27, 2024

L
Lawrence B.
Slidell, LA | Reviewed on May 04, 2024

The trip was amazing. Our drivers, Daniel, Hugo, and Greddy, were all excellent and ensured we were comfortable as we made our way to our destinations. The itinerary created by Kim Kim was perfect and ensured that we were able to experience the beautiful countryside of Costa Rica.

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 05, 2024

Hi Lawrence!

I am glad that you enjoyed your drivers. They're such a vital part of all trips and work hard to give you a smooth ride as well as make sure that you're finding the best stop spots along the route.

Our family trip to Costa Rica was an incredi...
Costa Rica | Mar 21 - Apr 2, 2024

Jen
Jen M.
Mequon, WI | Reviewed on May 02, 2024
Our family trip to Costa Rica was an incredible experience. We originally planned it for March of 2020. The world shut down a day before we were scheduled to leave. Our travel experiences did not disappoint and more than made up for the fact that we had to put our trip on hold. We are appreciative for Kimkim for honoring our plans and letting us postpone our trip. The itinerary for our replanned 2024 adventure was adapted to the fact that our kids are older and we had many adventures.
The...
Read more

Our family trip to Costa Rica was an incredible experience. We originally planned it for March of 2020. The world shut down a day before we were scheduled to leave. Our travel experiences did not disappoint and more than made up for the fact that we had to put our trip on hold. We are appreciative for Kimkim for honoring our plans and letting us postpone our trip. The itinerary for our replanned 2024 adventure was adapted to the fact that our kids are older and we had many adventures.
The first lodging we stayed at was Las Brisas de Arenal, a family owned hotel that consists of separate lodging buildings. Carlos and his family are kind and we still exchange what’s app messages with him. Our daughter (8 years old) fell in love with their dogs and we all loved the parrot Matilda. The picturesque surroundings are amazing and relaxing. Lounging in the hammock on the patio outside our room overlooking the Arenal volcano puff stream into the air was a wonderful way to siesta in the afternoons. The breakfasts of fresh fruit, coffee with warm milk, eggs and toast sustained us before our adventures daily.
Out first experience was a river float tour on las Peña Blancas. We saw so many animals including sloths, iguanas, toucans, monkeys, piranas, and other beautiful birds.
Other favorites was zip lining above the canopy and soaking in the hot springs. The volcano hike was a bit much in the heat of the afternoon for our kids.

After La Fortuna, we traveled south to Manuel Antonio. La Mariposa hotel was accommodating and we all love the breakfasts and swimming in the infinity pool each day. The view of the ocean, seeing the parrots and monkeys in the trees was like a dream. The surrounding beaches are beautiful. Restaurants are within walking distance. We went in a waterfall daylong adventure that was a family favorite, exploring 5 different waterfalls that included a natural waterslide, and a delicious lunch.
We learned so much information and history about Costa Rica on all of our planned trips. Everyone we met was kind. The culture and people are welcoming and shared so much of their beloved country.

We highly recommend traveling to Costa Rica, planning a trip with KimKim and learning about our world. Our trip expanded our horizons and we will look to take another family adventure in the near future.

Hotel Reviews
Brisas Arenal
Alajuela Province, La Fortuna

Las Brisas de Arenal feels like our home away from home. A family owned and operated hotel that is surrounded by the beauty of Costa Rica! We would stay there again! Carlos and his family (including dogs) are friendly and made us feel welcome. We were able to relax there in between daily adventure around La Fortuna. We highly recommend Las Brisas.

Authenticity & Character
Family owned and operated. Genuine people centered. Beautiful!
Location
We traveled through the cloud forest to get to Las Brisas. All of our trip was planned with transportation arranged for day trips and the hotel wasn’t too far.
Staff
We really enjoyed getting to know the staff. We formed a connection that we keep to this day through what’s app messages.
Cleanliness & Comfort
Our room was cleaned daily. It was comfortable and relaxing. We kept the AC on due to the heat and had no issues.
La Mariposa Hotel
Manuel Antonio

La Mariposa is within walking distance to many restaurants. We were comfortable in our room and loved the beautiful view of our room overlooking the ocean. The breakfasts were delicious . The staff were kind and accommodating.

Authenticity & Character
La Mariposa has character and charm.
Location
The location is a good spot. There is a shuttle to and from the beach multiple times per day. We had transportation arranged for our day trips which was a good plan.
Staff
The staff were all friendly and accommodating
Cleanliness & Comfort
The grounds and rooms were very clean.
Park Inn San Jose by Radisson
San José

The Park inn was a good stop overnight in San Jose before going out the next day back to the US.

Authenticity & Character
The hotel seemed a lot like those in the States and met our needs.
Location
An ideal location with a quick van ride to the airport.
Staff
The staff were kind and accommodating
Cleanliness & Comfort
The rooms and common sizes are clean and comfortable
Activity Reviews
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

We ended up relaxing at the hotel, opting for the pool over more adventures to the beaches.

Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

We loved the river float. We saw so many animals, sloths, monkeys, iguanas, lizards, fish, and birds. Our kids loved paddling the rafts and even had a chance to take a cold dip in the river. The river float was a perfect first adventure in Costa Rica. It was fun, relaxing, and we learned so much.

Quality of Experience
The experience really was wonderful! Seeing animals in their natural habitat that we would only otherwise see in a zoo was a really great experience.
Guides, Drivers and Staff
The guides and driver were friendly and knowledgeable. And they truly love what they do!
Transport
The transport was great. The air conditioned van was really nice.
Arenal Volcano Hike & Paradise Hot Springs & Meal
Arenal Volcano Hike & Paradise Hot Springs & Meal
Arenal/La Fortuna

The volcano hike was in the heat of the afternoon and was a bit much for our 8 year old. We learned a lot! Would probably spilt this up as an excursion separate from others if doing it again.

Food
The food at the hot spring was buffet style and we all were very hungry. It was decent.
Guides, Drivers and Staff
The guide was knowledgeable
Transport
The van ride was smooth and quick
Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal/La Fortuna

The rainforest hanging bridges tour was a chance to see poison dart frogs in their natural habitat. We learned about the primitive and secondary forests and the importance of tourism in Costa Rica.

Quality of Experience
A great experience. So much fun and informative
Food
The food provided was delicious
Guides, Drivers and Staff
We learned so much about the history of Costa Rica!
Transport
Smooth and quick
Sky Adventures Zip Lines
Sky Adventures Zip Lines
Arenal/La Fortuna

This was a family favorite! What an exhilarating experience! The whole excursion was fun and we highly recommended it.

Quality of Experience
We had never been ziplining before. Whizzing above the canopy was so fun.
Guides, Drivers and Staff
Everything was fully explained.
Transport
The transport was easy and our ride back was timely.
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

The park was crowded given it was Easter week. We had already seen so many animals on our trip. The guided tour was worth it as we met people who visited the park without a guide and had trouble seeing animals.if we were to go again we would go for the beach alone. It was beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure with Meal
Catamaran Adventure with Meal
Manuel Antonio

The catamaran trip was a chance to be out in the ocean. We didn’t see any dolphins. The crew was friendly. The snorkeling portion was fast and we would have liked more time in the water. The slide in the boat was fun for the kids.

Quality of Experience
More time snorkeling
Guides, Drivers and Staff
Friendly and knowledgeable crew
Transport
Transport via van was efficient, close to our hotel.
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on May 31, 2024

Jen!!! Your trip sounded amazing!!! 🙌

I love that your daughter was able to see so many animals! 🐒 Thank you so much for sharing your wonderful experience! It's great to know that Las Brisas de Arenal and La Mariposa Hotel provided such memorable stays and that you enjoyed the activities and natural beauty.

La Mariposa has some of the best views, and I am so glad you got to experience that! ☀️

I'm happy Kimkim could make this trip special for you. I'm looking forward to helping you plan your next family adventure!

Be well,
Adam

Wonderful Time in Costa Rica
Costa Rica | Apr 4 - Apr 25, 2024

Larry
Larry R.
Newark, NJ | Reviewed on Apr 30, 2024
The Serendipity team of Holden, Nancy and Wilman provided excellent advice and support for our trip to Costa Rica, both before and during our three weeks in CR. They were knowledgeable, friendly and always responsive. The Kimkim website made it easy to plan our visit and communicate. We had to make a few changes ‘in real time’; these were done promptly and professionally. Thanks for helping us have a great experience in Costa Rica! Read more

The Serendipity team of Holden, Nancy and Wilman provided excellent advice and support for our trip to Costa Rica, both before and during our three weeks in CR. They were knowledgeable, friendly and always responsive. The Kimkim website made it easy to plan our visit and communicate. We had to make a few changes ‘in real time’; these were done promptly and professionally. Thanks for helping us have a great experience in Costa Rica!

Hotel Reviews
Rio Celeste Hideaway Resort
Bijagua

Beautiful room, great hotel staff, excellent food, very nice pool, pretty grounds with hiking trails. Saw a sloth when we arrived and colorful birds every day at breakfast!

Authenticity & Character
Design, rooms, staff, common areas, wildlife on grounds
Location
Lots to do and see. Rio Celeste river.
Staff
Very friendly and helpful
Cleanliness & Comfort
Everything!
Arenal Manoa & Hot Springs
Fortuna

Nice room. Friendly, helpful staff.

Authenticity & Character
Location
Off the main road. Pretty grounds.
Staff
Very attentive. Helpful during a temporary illness.
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde

Nice room. Pretty grounds with trails. Comfortable restaurant and pool area.

Authenticity & Character
Natural setting with birds and some small mammals.
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio

Very nice hotel. Beautiful views to the ocean.

Authenticity & Character
Layout of hotel restaurant, pool area and our room.
Location
Staff
Randall in the restaurant was great!
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Very comfortable, clean. Excellent staff. Easy in and out.

Authenticity & Character
Location
Near the airport. A little tricky to find on googlemaps.
Staff
Very helpful and friendly
Cleanliness & Comfort
Grano de Oro Hotel
San José

Very nice hotel. Excellent staff and restaurant.

Authenticity & Character
Charm
Location
Easy to get to; near other restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Arenal/La Fortuna

Excellent guide. Interesting place. Rained all morning!

Quality of Experience
Guides, Drivers and Staff
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

Very cool night hike! Saw tapir and her baby.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste & Tenorio Volcano Private Hike
Rio Celeste & Tenorio Volcano Private Hike
Bijagua / Rio Celeste

A strenuous hike of 3+ hours. Go early!

Quality of Experience
Guides, Drivers and Staff
Guide helped us with trail challenges, shared cultural info., , not much re: flora and fauna.
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Excellent hike with lots to see and learn.

Quality of Experience
Guides, Drivers and Staff
Our guide Andres was great!
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

Excellent variety of plants and animals. Awesome butterfly area. Very good lunch, too.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Apr 30, 2024

Thank you Larry and Ingrid for your kind review. I'm so glad that everything ran smoothly during your trip and we were able to help you in the best way possible for all of your "real time" changes. It was a privilege to help you create such a memorable trip! And I enjoyed seeing all of your amazing pictures!
Thank you
Holden Ketchum
Serendipity Adventures

We had a terrific time on our trip to Costa R...
Costa Rica | Apr 10 - Apr 15, 2024

Catherine
Catherine L.
Seattle, WA | Reviewed on Apr 30, 2024
We had a terrific time on our trip to Costa Rica. Randall was very helpful and everything he organized happened like clockwork. Read more

We had a terrific time on our trip to Costa Rica. Randall was very helpful and everything he organized happened like clockwork.

Hotel Reviews
Arenal Country Inn
Fortuna

Beautiful hotel grounds with individual bungalows for rooms. Loved all the gorgeous plants and flowers. The staff was super nice and friendly. They went out of their way for us. We arrived very late at night, but someone was there to greet us and take us to our room. The front desk staff was very helpful and friendly, too.

Authenticity & Character
Gorgeous plants and flowers and individual bungalow rooms.
Location
Very close to downtown
Staff
Super nice and friendly staff
Cleanliness & Comfort
Very clean and comfortable rooms.
Mar Inn Costa Rica
Monteverde Costa Rica

Great place to stay in Monteverde. Big, clean and comfortable rooms. Balcony with a view. Fun, friendly, informative staff.

Authenticity & Character
Cute place with nice staff. Loved the sister hotel next door where we had breakfast was call Hotel Don Taco and they had a good bar with unique drinks. The resident dogs were the best!
Location
Very close to downtown. Need to climb a hill to get back to hotel, but not a big issue.
Staff
Super friendly staff
Cleanliness & Comfort
Very clean, big and comfortable rooms
Activity Review
Maleku Tribe Village Visit
Maleku Tribe Village Visit
Arenal/La Fortuna

I enjoyed learning about the culture of the tribe. What they eat, how they dressed, their music and their language.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on May 03, 2024

Hi Catherine,

Thank you for your review, I am so glad to hear you had a good time with the people you met and the places and areas that you visited.

We hope to have you again in our country soon.

Best,
Randall

PURA VIDA
Costa Rica | Apr 14 - Apr 22, 2024

K
Kathy B.
Minneapolis, MN | Reviewed on Apr 26, 2024

I feel like I really experienced the pura vida vibe of the Costa Rican people, the exotic wildlife and countryside! Thank you, Olman! The Arenal Observatory Lodge, volcano, and activities in that area were my fave!

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 26, 2024

Hi Kathy,

Thanks for your review.
I am glad to know you experienced the Pura Vida vibe and the activities and regions you visited.

I hope you can visit us once again to continue exploring the tropics.

Pura Vida,
Olman

Costa Rica
Costa Rica | Mar 31 - Apr 10, 2024

M
Meg R.
South Windsor, CT | Reviewed on Apr 23, 2024
Our trip to Costa Rica was amazing! We went for 10 days and spent time in San Jose, La Fortuna, Arenal and Tamarindo. We stayed at Volcano Lodge in Arenal and Wyndham in Tamarindo and both were awesome. The CR travel used for our private transfers were amazing- very personable and allowed us to stop if we needed to and they showed us all around on our drives- stopping for fruit, wildlife. The excursions we booked were also wonderful. I highly recommend the zip line through SkyAdventures. Read more

Our trip to Costa Rica was amazing! We went for 10 days and spent time in San Jose, La Fortuna, Arenal and Tamarindo. We stayed at Volcano Lodge in Arenal and Wyndham in Tamarindo and both were awesome. The CR travel used for our private transfers were amazing- very personable and allowed us to stop if we needed to and they showed us all around on our drives- stopping for fruit, wildlife. The excursions we booked were also wonderful. I highly recommend the zip line through SkyAdventures.

Hotel Reviews
Courtyard by Marriott San Jose Airport Alajuela
Alajuela

This hotel was fine. I wish we only stayed here one night as there is not much to do in this area and it is not a walkable area. The included breakfast was good with an omelet bar but the dinner and lunch we had here was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

We loved staying here! The view of the volcano was incredible. All hotel staff were incredibly friendly. Breakfast and all meals were great as well as drinks at the swim up bar. Not too far from La Fortuna, Ubers were cheap if you don’t have a car. Our only complaint was how uncomfortable the mattresses were in our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very uncomfortable mattress
Wyndham
Tamarindo

This hotel was awesome! We loved that we were in a secluded place with incredible views but also had access to downtown and the beach club for free with the hourly shuttle. Views at the pool can’t be beat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Doka Coffee Tour & Poas Volcano National Park
Doka Coffee Tour & Poas Volcano National Park
Costa Rica

Coffee tour was awesome! Our guide was so thorough and friendly. The volcano tour was not worth it in my opinion. You can only stay at the site for 20 minutes due to the gases and we could no see anything on the day we went. I would have preferred to transfer out of San Jose quicker than staying for this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

Highly recommend this zip line- the views were absolutely stunning and there is a restaurant/bar with amazing views of Arenal Lake and volcano where you can eat after. The hanging bridges were great and our tour guide was awesome however we did not see any wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Paradise Hot Springs & Meal
Paradise Hot Springs & Meal
Arenal/La Fortuna

These hot springs are gorgeous !! When we got to Costa Rica people seemed to recommend Tabacon or Eco Thermales the most for hot springs. We also had hot springs at our hotel (volcano lodge), so I am not sure this was worth it. The dinner included was not good. Food was cold, not many options, it’s buffet style.

Quality of Experience
Food
Good was cold! And there was barely any left when we got there
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure
Catamaran Sailing Adventure
Costa Rica

We loved this! Snorkel was great and so nice To get On the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

This was amazing! One of the best parts of our trips. My partner and I had a blast making homemade tortillas and Casado.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 24, 2024

Hello Meg!

This picture of the sun making the coffee look golden brown is so mellow; I love it! Your casado also looks amazing! 🍛 Now you can include some delicious tortillas in your menus at home :)

Well-organized trip
Costa Rica | Apr 6 - Apr 13, 2024

Marcia
Marcia J.
Redmond, WA | Reviewed on Apr 22, 2024
Well-organized trip. Having the transport arranged for us let us focus on family and CR, not navigating how to get around. Serendipity Adventures, the on-the-ground subcontractor for KimKim, was superb. KimKim found the perfect place for a family of 7 to stay for a week in Manuel Antonio. Read more

Well-organized trip. Having the transport arranged for us let us focus on family and CR, not navigating how to get around. Serendipity Adventures, the on-the-ground subcontractor for KimKim, was superb. KimKim found the perfect place for a family of 7 to stay for a week in Manuel Antonio.

Hotel Reviews
Gran Hotel Costa Rica
San José

Just a Hilton from the Curio Collection. Everything was spectacularly nice (to be expected from a 5 Star hotel), but also quite divorced from a Costa Rican Experience; once inside the hotel, we could have been in almost any country anywhere. Great breakfast. Great location. Interestingly, less-than stellar restaurant staff, some of whom were slow and indifferent. If you value the luxury hotel experience, change this rating to 5 stars.

Authenticity & Character
A luxury hotel that could be transplanted to anywhere in the world. Devoid of authenticity except the building is a bit historic.
Location
Staff
Good front desk, great porters, great room service, and a full sized crib for our toddler, not just a pack-n-play. Restaurant staff a bit indifferent.
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

A wonderful place for families. We were 7 and KimKim found us the perfect house (Casa Quinta) on the property. Multiple great pools. Monkeys everywhere, which we all loved.

Authenticity & Character
Location
It is indeed built on the side of a hill. Plan on uphill hiking or plan on multiple taxi rides (totally worth the extra expense).
Staff
Cleanliness & Comfort
The cleaning staff even washed our dishes!
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Not suited for young children. Mostly we saw small sleeping sloths only viewable through binoculars, which little kids can't easily negotiate. Defiinitely go early in the morning, before the heat sets in. Nice tour with a naturalist for older children and adults, with lots of teaching and explaining that bores the little ones and is great for others.

Quality of Experience
Guides, Drivers and Staff
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

Mangroves are cool for those of us with little experience with them.

Quality of Experience
Food
Simple and authentic dinner at an outdoor cafe afterwards.
Guides, Drivers and Staff
Transport
One of us left a phone on the bus and they brought it back to us almost before we even discovered it missing. Above and beyond service.
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Apr 22, 2024

Hello Marcia, I'm glad that you were able to enjoy the hotel in Manuel Antonio, keeping your whole family together. I'm sorry that the national park tour was a little too much for your little one, but it sounds like everyone was ablet to cool off and enjoy the pools at Costa Verde. I'm also glad to hear that there were lots of monkeys to keep you entertained and that your phone was promptly returned to you.
Thank you
Holden Ketchum
Serendipity Adventures

Amazing Honeymoon in Costa Rica
Costa Rica | May 17 - May 27, 2023

Virginia
Virginia P.
Jurupa Valley, CA | Reviewed on Apr 22, 2024
Booking our Costa Rican honeymoon through Kim Kim and using Nuria was one of the best decisions we made. It wasn’t just a trip; it was an expertly curated adventure. For anyone looking to celebrate Costa Rica, 10 day adventure, which was an unforgettable adventure I cannot recommend Nuria enough. We had day by day itinary with all the information needed, the car rental easy, driving through costa rica was breeze. Customer service was available, ensuring that any questions we had were... Read more

Booking our Costa Rican honeymoon through Kim Kim and using Nuria was one of the best decisions we made. It wasn’t just a trip; it was an expertly curated adventure. For anyone looking to celebrate Costa Rica, 10 day adventure, which was an unforgettable adventure I cannot recommend Nuria enough. We had day by day itinary with all the information needed, the car rental easy, driving through costa rica was breeze. Customer service was available, ensuring that any questions we had were answered promptly and any minor issues were resolved quickly via whatups. This peace of mind was invaluable, especially being in a foreign country and wanting to focus solely on each other. e found ourselves one day zip-lining through the canopy of Monteverde, and the next, snorkeling in the crystal-clear waters of the Gulf of Papagayo. booked us into boutique hotels and secluded lodges that emphasized privacy and romance. Each location offered unique charms surrounded by the rich biodiversity of a rainforest.

Hotel Review
Chachagua Rainforest
La Fortuna

The location was secluded and a little further than other hotels or the city center. Accommodations were nothing short of spectacular, and it felt private, with lots of wildlife.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nuri R

A trip that was perfectly suited to our family.
Costa Rica | Mar 13 - Mar 20, 2024

C
Christa R.
Newark, NJ | Reviewed on Apr 21, 2024

kimkim helped us find a hotel that was perfect for our family and in a great location. The full-day excursion to Rincon de la Vieja booked through our kimkim agent was a highlight of the trip. Our guide was extremely knowledgeable about the area and wildlife. We were able to spot a variety of birds and animals. The entire trip exceeded our expectations.

Local specialist: Erwin Gonzalez
Erwin
Erwin Gonzalez
Local specialist in Cartago Costa Rica | Replied on Apr 24, 2024
Dear Christa, Thank you so much for taking the time to share your review! I'm thrilled to hear that you and your family had such a wonderful experience during your trip. I'm particularly delighted that you enjoyed the hotel we recommended and that it was perfect for your family's needs. It's great to know that the full-day excursion to Rincon de la Vieja was a highlight of your trip. Our team works hard to ensure that our travelers have memorable experiences, and I'm glad to hear that your... Read more

Dear Christa,

Thank you so much for taking the time to share your review! I'm thrilled to hear that you and your family had such a wonderful experience during your trip.

I'm particularly delighted that you enjoyed the hotel we recommended and that it was perfect for your family's needs. It's great to know that the full-day excursion to Rincon de la Vieja was a highlight of your trip. Our team works hard to ensure that our travelers have memorable experiences, and I'm glad to hear that your guide was knowledgeable and that you were able to spot a variety of birds and animals.

Your positive feedback truly means a lot to us, and I'm delighted that we were able to exceed your expectations. It was a pleasure assisting you with your travel plans, and I hope we have the opportunity to welcome you back to Costa Rica in the future!

Pura Vida!
Erwin

Adam was very responsive and made changes at ...
Costa Rica | Apr 1 - Apr 11, 2024

Catherine
Catherine H.
Harrison, NJ | Reviewed on Apr 21, 2024
Adam was very responsive and made changes at our request without missing a beat. Found great options for us. Read more

Adam was very responsive and made changes at our request without missing a beat. Found great options for us.

Hotel Reviews
El Silencio del Campo Hotel
La Fortuna

Very Comfortable with yummy breakfast options. Hot springs were wonderful - very clean! Grounds were lovely and we enjoyed the farm. Great organic vegetable garden and lots of animals visiting children enjoyed including milking one of the cows. Staff was helpful and friendly.

Authenticity & Character
Location
Staff
Friendly and helpful - great suggestions
Cleanliness & Comfort
Arco Iris Lodge
Santa Elena

Very different from our first hotel but comfortable, right in town, nice breakfast options. Pretty quiet for being in town.

Authenticity & Character
Location
Staff
Very accommodating
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas

Very comfortable - nice staff - lovely clean pool - great outside sitting area. Right on a busy road so noisy at times and not able to walk anywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chocolate & Night Hike Experience
Chocolate & Night Hike Experience
Monteverde

Very informative but too much time in the gift shop

Quality of Experience
Too much of a canned tourist tour plus too much time in the gift dhop
Guides, Drivers and Staff
Transport
Self-Guided Arenal Volcano & 1968 Reserve Hike
Self-Guided Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

Nice hike with lovely views of the volcano. Good signage with a comfy cafe at the finish

Quality of Experience
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Wonderful guides, beautiful relaxed float on the river. Great snacks at the end.

Quality of Experience
Guides, Drivers and Staff
Knew the animals and plants so answered all our questions. Generally informed regarding the ecology of the area.
Transport
Picked us up on time
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Saw lots of animals and birds but the trail was crowded with other tours. Guide was knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
On time!
Self-Guided Day at the Monteverde Hummingbird Garden
Self-Guided Day at the Monteverde Hummingbird Garden
Monteverde

All kinds of hummingbirds but lots of people and the birds were all brought in to feeders

Quality of Experience
Self-Guided Hiking and Bird-watching at Curi-Cancha Reserve
Self-Guided Hiking and Bird-watching at Curi-Cancha Reserve
Monteverde

Beautiful private reserve with wide paths, a variety of terrains, cultivated flower gardens, nice views, easy walking, quiet and not ctowded

Quality of Experience
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Not good snorkeling but the kayak was nice but short.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

Nice beaches, a little rough for swimming.

Quality of Experience
Organic Spice Farm Experience
Organic Spice Farm Experience
Manuel Antonio

Wonderful experience with lots of information about the spices and growing them plus excellent snacks! Snacks included home made ice cream and they provided vegan options!

Quality of Experience
Guides, Drivers and Staff
The guide was enthusiastic and knowledgeable
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Apr 23, 2024

Hi Catherine,

I loved looking through your photos! Thank you for posting them and thanks for your wonderful review! You made the planning process easy and it was fun working with you to create your perfect itinerary! 😃 Providing excellent service and finding great options for our travelers are top priorities for us, and it's nice to know that your expectations were met! :)

If you ever need assistance with future travel plans or have any questions, please don't hesitate to reach out.

Be well! 🦁

Excellent trip with great guides
Costa Rica | Apr 3 - Apr 17, 2024

K
Ken H.
United Kingdom | Reviewed on Apr 21, 2024
Excellent trip with great guides and efficient comfortable transfers. All local tour operators did a great job. Highlights were Manuel Antonio and La Fortuna. Read more

Excellent trip with great guides and efficient comfortable transfers. All local tour operators did a great job. Highlights were Manuel Antonio and La Fortuna.

Hotel Reviews
Hotel Heliconia
Monteverde Costa Rica

On steep hill out of town, so taxis needed for transfers. Family room was large but had a huge bath in the bedroom itself and nowhere to sit indoors. Wildlife in the gardens a big compensation. Coatis and many birds.

Authenticity & Character
Characterless restaurant
Location
Isolated but great views
Staff
Friendly and helpful
Cleanliness & Comfort
Hotel Kokoro Mineral Hot Springs
La Fortuna

Extensive gardens and birdlife made up for pretty basic accommodation. Restaurant was not Japanese fusion as described. Hot springs uninviting.

Gran Hotel Costa Rica
San José

Good quality Hilton hotel in great central location. Comfortable rooms with all facilities.

Villas Lirio
Manuel Antonio

Good pool surrounded by palms. Our accommodation was a huge apartment on upper floor but we didn't use the dining area or kitchen. Hotel a bit dated with lots of mismatched decor/ornaments. Quirky. Lots of steps everywhere. Staff a bit unapproachable and unhelpful. Restaurant/bar a bit messy and staff appeared particularly unprofessional. Prefer staff who don't sit around on the bar counter area singing along to the piped music, or who clear tables with a lollipop stuck in their mouths. 😯

Authenticity & Character
Dated
Location
Lots of restaurants within 5 minutes walk.
Staff
Unhelpful
Cleanliness & Comfort
Lots of space but also lots of steps and lots of engine noise from the road.
Hotel Presidente San Jose City Center
San José

Great location and helpful cheerful staff. Super open air terrace restaurant/bar on 4th floor. Great food and drinks. Industrial feel of entrance and front desk area, and bare tiled floors in room a bit unwelcoming on late evening arrival, but the whole hotel grew on us. Striking bold murals as decor for our room. No mirror. Quirky.

Authenticity & Character
Location
Close to all downtown landmarks
Staff
Great
Cleanliness & Comfort
Super comfortable bed
Activity Reviews
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

The rain took the gloss of this tour a little. Great views over the rain forest canopy all the same. With guides help spotted poison dart frogs and an eyelash pit viper. Also spider monkeys very high in the canopy. Animals and birds a bit thin on the ground though despite guides efforts to help us find them.

Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

Great visit. Guides were terrific and took good care of us in the dark. Saw loads of tarantulas and other creatures including sleeping birds and butterflies.

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde

Best ow the two hanging bridge tours we took. Maybe the weather helped. Saw plenty of birds but no sloths. Had chance to walk parts of the trail in our own time without group company. More relaxing experience on narrow bouncy bridges.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Kids Saving the Rainforest Wildlife Sanctuary
Visit Kids Saving the Rainforest Wildlife Sanctuary
Manuel Antonio

Great visit. Lovely to talk to people who are so enthusiastic about rescuing and rehabilitating injured wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Excellent guides. Showed us birds and wildlife we could never have spotted alone. Opportunity to relax on the beaches in your own time. Smallish park but with loads to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Waterfall Adventure
Full Day Waterfall Adventure
Costa Rica

Something for everyone but mainly for 15-35 age group and those keen on jumping/diving into pools. Spectacular waterfalls and spacious sandy beach to end with. Lunch included.

Quality of Experience
Spectacular waterfalls
Food
Guides, Drivers and Staff
Very attentive. Made sure no-one slipped on way to/from waterfalls and pools. Informative commentary on bus but a bit like a group outing with obligatory audience participation.
Transport
Doka Coffee Tour & Poas Volcano National Park
Doka Coffee Tour & Poas Volcano National Park
Costa Rica

Cancelled due volcanic activity - sulphurous fumes.

La Fortuna Waterfall Guided Hike
La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Mix up between tour operator and KimKim over pick-up time led to rushed start. Good visit though. Helpful guide. Steps down were were more difficult than up. Not much chance to observe wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Doka Coffee Plantations & La Paz Waterfall Gardens
Day Trip to Doka Coffee Plantations & La Paz Waterfall Gardens
San José

Enjoyed Doka Plantation tour. Gardens not so much. Felt had to move at guide's speed and shere guides personal interest in animals and plants.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

Really enjoyable visit, made all the better by welcoming hosts and really enthusiastic helpful guide. Amazing insight into language, culture and way of life of indigenous people from 300 years ago. Great chance to try skills needed to live to survive by subsistence hunting, fishing and farming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 24, 2024

Hi Ken!

Thank you so much for your review and for traveling with kimkim.

We hope to join you wherever your next adventure takes you!

We had an amazing trip! The resorts were terr...
Costa Rica | Apr 6 - Apr 13, 2024

Mike
Mike M.
Hartford, CT | Reviewed on Apr 20, 2024
We had an amazing trip! The resorts were terrific. All the activities were fun and exciting and everything went seamlessly. We especially loved the white water rafting in La Fortuna. Kimkim delivered on another amazing and memorable family trip for us! Read more

We had an amazing trip! The resorts were terrific. All the activities were fun and exciting and everything went seamlessly. We especially loved the white water rafting in La Fortuna. Kimkim delivered on another amazing and memorable family trip for us!

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Balsa River, Class II-III
Whitewater Rafting on the Balsa River, Class II-III
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 21, 2024

Hola from Costa Rica, Mike,

That's fantastic to hear! It sounds like you had an incredible time full of adventure and relaxation.

We're thrilled that Serendipity Adventures could help make your family trip unforgettable.

Thank you for sharing your experience with us!

Pura Vida!
Bryan León,
Serendipity Adventures, Costa Rica🌋

Just back from a 9 day trip to Costa Rica (Ar...
Costa Rica | Mar 12 - Mar 20, 2024

Martin
Martin L.
Canada | Reviewed on Apr 17, 2024
Just back from a 9 day trip to Costa Rica (Arenal/La Fortuna, Monteverde, and Manuel Antonio). Loved the guidance that Serendipity Adventures provided us both before our travels (thanks Holden and Nancy )a we trip planned, and appreciated the support locally from Wilman while we were there. The entire experience was both spectacular and seamless, from the rental car agent meeting us at our hotel, to the various guides that met us as planned on the different parts and locations of our... Read more

Just back from a 9 day trip to Costa Rica (Arenal/La Fortuna, Monteverde, and Manuel Antonio). Loved the guidance that Serendipity Adventures provided us both before our travels (thanks Holden and Nancy )a we trip planned, and appreciated the support locally from Wilman while we were there. The entire experience was both spectacular and seamless, from the rental car agent meeting us at our hotel, to the various guides that met us as planned on the different parts and locations of our amazing adventures (wildlife, ziplines, thermal baths, coffee plantations, and Pacific beach time to name a few). We appreciated having the peace of mind of a local contact for the trip as questions arose, as well as an after hours emergency contact number as well (which thankfully we did not have to use). The trip itinerary was detailed, and very easy to follow, and allowed us flexibility as we self drove from various parts of the country. Pure Vida ! Thank you!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Apr 18, 2024

Thank you very much, Martin! I'm so glad that the effort and planning paid off and you and your family had a great time making memories here in Costa Rica. I am happy to hear that you feel everything ran so smoothly and that you had some amazing experiences.
Thank you
Holden Ketchum
Serendipity Adventures

Anniversary Trip to Costa Rica
Costa Rica | Apr 2 - Apr 11, 2024

Ashley
Ashley S.
Los Angeles, CA | Reviewed on Apr 17, 2024
We took a trip to Costa Rica for our 10 year wedding anniversary. Olman did a fantastic job helping us plan the trip of a life time. We didn't have to worry about a single thing. All the confirmations and reservations were available at the tip of our fingers. Everything was arranged and paid for prior to arriving. Our favorite experience was our two day white water rafting trip down the Pacuare River. Our rafting guides, Edwardo and Luis, were hilarious, a fantastic chefs. Very... Read more

We took a trip to Costa Rica for our 10 year wedding anniversary. Olman did a fantastic job helping us plan the trip of a life time. We didn't have to worry about a single thing. All the confirmations and reservations were available at the tip of our fingers. Everything was arranged and paid for prior to arriving. Our favorite experience was our two day white water rafting trip down the Pacuare River. Our rafting guides, Edwardo and Luis, were hilarious, a fantastic chefs. Very knowledgeable and made us feel safe the entire trip. I will definitely be booking our next big trip out of the country with Kim Kim.

Hotel Reviews
Autentico Hotel
San Jose
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacuare River Lodge
Bajo Tigre

What an amazing experience to enjoy the sounds of nature as you fall asleep at night. The beds were not comfortable, but the experience made up for the lack of comfort from the mattresses.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were not comfortable at all. The water from the shower was ice cold.
Hotel Lomas del Volcán
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day 2 Pacuare River Lodge - Rafting Adventure - Transfer Arenal
Day 2 Pacuare River Lodge - Rafting Adventure - Transfer Arenal
Costa Rica

Edwardo and Luis were amazing rafting guides, chefs, and company. I felt so safe as we rafting down the rivers enjoying beautiful sceneries, lots of wildlife and a cool hike to a swimming hole. The guides were very knowledgable and competent in their abilities to lead our group. They made us delicious meals as we arrived at the lodge for the evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding to La Fortuna Waterfall
Horseback Riding to La Fortuna Waterfall
Arenal/La Fortuna

The pineapple treat prepared for us after we completed the long hike to the waterfall and back was a nice treat!

Quality of Experience
Guides, Drivers and Staff
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 17, 2024

Hi Ashley,

Thanks for your review.
It is great to know you had a terrific time in Costa Rica to celebrate your anniversary.

I see you enjoyed every activity and hotel you visited, which makes me so happy.

Let's hope you can visit my country once again to explore more destinations.

Best,
Olman

Amazing family trip to Costa Rica
Costa Rica | Mar 27 - Apr 6, 2024

B
Ben H.
Columbus, OH | Reviewed on Apr 15, 2024
The team did an amazing job helping us with a fantastic experience. We spent three nights in Monteverde and seven nights in Nosara. Monteverde and the Cloud Forest was unlike anything I have ever seen before. We spent a few days hiking, ziplining and learning how chocolate and coffee is made. I personally loved the cloud forest. My wife loved the chocolate and coffee experience. The kids favorite was the night hike and zip lining. The hotel recommendation was very unique. With nine... Read more

The team did an amazing job helping us with a fantastic experience. We spent three nights in Monteverde and seven nights in Nosara. Monteverde and the Cloud Forest was unlike anything I have ever seen before. We spent a few days hiking, ziplining and learning how chocolate and coffee is made. I personally loved the cloud forest. My wife loved the chocolate and coffee experience. The kids favorite was the night hike and zip lining. The hotel recommendation was very unique. With nine buildings stretching from the bottom of the mountain to the top, the resort felt like it was in the rain forest. Our room was at the very top of the mountain providing us with wonderful views of the golf of Nicoya.

We initially hesitated on planning a trip to Costa Rica. With four young kids, I was concerned that we would have challenges traveling between the airport and differing locations. For those that haven't been to CR, the roads can be a challenge. Gustavo connected us with Ride CR. This took all of the stress out of our trip. I would highly recommend using Ride CR if you are planning to move around the country with smaller kids.

Jessica was wonderful. She helped us schedule all the tours and activities. I really appreciated her responsiveness and ability to accommodate late changes that were needed. I was super surprised at how easy KimKim made this. I would 100% use this group again.

Hotel Review
El Establo Mountain Hotel
Monteverde

Such a unique hotel. The grounds are beautiful. The staff are wonderful. Our room was at the top of the mountain. It is easily a 20 minute walk. The shuttles made getting around the hotel super easy. I would recommend staying as high up as possible. You get a good view and a bit more of a breeze. I can't say enough about the staff. My daughter tripped and was injured and required stiches. The hotel staff offered to have a doctor visit the hotel to have her treated. They could not have been nicer. I would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 24, 2024

Hi Ben!

Monteverde is also easily at the top of my list in Costa Rica. The peace and beautiful views that you get here are hard to beat, and it's such a lovely setting for kids where they can explore safely.

I hope your daughter recovers from her stitches soon so that you can continue exploring the world together.

Until next time 🦥

Great for booking, but very disappointing in country
Costa Rica | Mar 28 - Apr 6, 2024

M
Marc H.
Los Angeles, CA | Reviewed on Apr 13, 2024
Prior to getting to Costa Rica the process with Kim Kim was fantastic. Unfortunately when we got two Costa Rica the whole process fell apart. We were extremely disappointed with the lack of communication and lack of availability of anyone at Kim Kim while we were in country. The number one reason we used a local travel agency was for the in-country support and that completely fell flat. The best support we got was from someone in finance who happened to pick up the phone on Friday when we... Read more

Prior to getting to Costa Rica the process with Kim Kim was fantastic. Unfortunately when we got two Costa Rica the whole process fell apart. We were extremely disappointed with the lack of communication and lack of availability of anyone at Kim Kim while we were in country. The number one reason we used a local travel agency was for the in-country support and that completely fell flat. The best support we got was from someone in finance who happened to pick up the phone on Friday when we were there. She was wonderful but completely under trained in order to actually help us with the concerns that we had. Absolute fail for in-country support. This will be the number one reason we do not use Kim Kim again in the future.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 19, 2024
Hi Marc, Thank you for your feedback. Concerning our after-hours line, we had a technical issue affecting the incoming calls during Easter Week. This was likely the reason why you couldn't reach us initially. Additionally, you spoke with Mrs. Adriana Jimenez, owner and head of finance at Amazilia Travel who kindly explained to you that it was a national holiday and that she would address the issue with our operations department as she was not in front of a computer at that moment. We... Read more

Hi Marc,

Thank you for your feedback.

Concerning our after-hours line, we had a technical issue affecting the incoming calls during Easter Week. This was likely the reason why you couldn't reach us initially.

Additionally, you spoke with Mrs. Adriana Jimenez, owner and head of finance at Amazilia Travel who kindly explained to you that it was a national holiday and that she would address the issue with our operations department as she was not in front of a computer at that moment.

We apologize for any inconvenience this might have caused you and hope to greet you again in Costa Rica in the future.

Best Regards,
Olman

8 day tour to Costa Rica with KimKim ...
Costa Rica | Mar 30 - Apr 6, 2024

Uday
Uday S.
North Atlanta, GA | Reviewed on Apr 10, 2024
We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included... Read more

We did a 8 day tour to Costa Rica and KimKim helped it plan extremely well. The trip went very smooth. It was great to have them in the background, as we navigated the 8 days, every step of the way to include timely intervention with hotels and other services to verify the expected services were being provided. Their communication tool/service worked excellent for us. I am already planning to use their expertise for 3 more trips. Thank you for a memorable trip to Costa Rica that included central area San Jose city tour, Northern area Arenal/LaFortuna, and South west area National park/beaches. Jessica has been our contact who provided excellent timely help.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Apr 12, 2024

Hi Uday,

It is so great to hear you had a great adventure in Costa Rica! 🇨🇷 Jessica is the best and so glad she was able to provide in-trip support!

Your planning three other trips with kimkim!!! That is amazing!! We truly have the best team and platform for our travelers!! I think you need to go back to Costa Rica and explore another eight days!!! 🙌

Have the best time on your other adventures! :)

Adam

Wonderful trip to Costa Rica arranged by Kimkim!
Costa Rica | Mar 30 - Apr 7, 2024

Amy
Amy S.
Dallas, TX | Reviewed on Apr 08, 2024
Kimkim planned the most amazing trip to Costa Rica for us. We first worked with Yenyi, then Jessica, our local specialist in Costa Rica finalized our trip. We provided an initial idea of what we wanted to do and see while in Costa Rica, and gave information on the flights we had reserved. From there, everything on our 9-day trip was planned for us, and communicated on our online itinerary. We had the opportunity to review, and ask questions along the way in the planning. We enjoyed our... Read more

Kimkim planned the most amazing trip to Costa Rica for us. We first worked with Yenyi, then Jessica, our local specialist in Costa Rica finalized our trip. We provided an initial idea of what we wanted to do and see while in Costa Rica, and gave information on the flights we had reserved. From there, everything on our 9-day trip was planned for us, and communicated on our online itinerary. We had the opportunity to review, and ask questions along the way in the planning. We enjoyed our accommodations, the activities we had scheduled (lots of eco-tourism, which we LOVED) and the transportation service lined up for us was top-notch. We had the perfect balance of hiking and excursions to down time where we could choose what we wanted to do. Lots of information about what to do in Costa Rica, what to pack, etc. was included. Somewhere in the emails with Jessica, I must have mentioned that this trip was to celebrate our 30th anniversary, because the hotels we stayed in all recognized us with some form of celebration, including a dinner at a nice restaurant (from Kimkim) and a bottle of wine (from the hotel.) We chose Kimkim based on all the positive reviews, having never used an online travel service before. Kimkim totally lived up to their reputation. I would not hesitate to use Kimkim again - it was a fabulous experience.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

This was a wonderful hotel. The rooms all had balconies with views of the Arenal Volcano. The thermal springs were amazing - there are at least a dozen places to enjoy the springs, all with varying temperatures. The morning buffet was extensive, as were both the restaurants in the hotel. The staff were so friendly and helpful. The hotel is located outside town, and there isn't a lot within walking distance, so you need to take a taxi or Uber if you want to explore the area. Would definitely recommend!

Authenticity & Character
Loved the open feel, tiled floors, nice decor.
Location
The only thing to know about the location is that is isn't walking distance to restaurants or shipping. It is a short ride to town, so it wasn't a problem for us.
Staff
Everyone was helpful and friendly.
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

This is a cute hotel, located on the edge of town. There are a few aces to eat and shop nearby. Santa Elena is a few minutes walking distance. The restaurant was nice.

Authenticity & Character
Location
The Monteverde area is amazing. Santa Elena has a small downtown area, mostly filled with souvenir shops and a few restaurants.
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

This hotel sits at the top of a hill, a little outside of town. It has a great view from the restaurant and pool. The rooms were nice, with great views from the patio.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The only "comfort" issue we had was that the light into the bathroom is on a motion detector with a timer (that makes a noise) There isn't a door separating the where the beds and bathroom - if someone needs to use the bathroom in the night, the light goes on with an audible click and stays on for several minutes. It came on by itself once during the night .
Activity Reviews
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

We saw so many animals on this hike. The guide (Jason) was great. He kept the kids in our small group engaged. It was fun crossing the bridges.

Quality of Experience
We learned so much about the area! The guides are knowledgeable and make the trip for for everyone.
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Our guide belonged to an indigenous tribe from Costa Rica, and explained how a lot of the plants in the area have been used for years and years. We did the 3-mile loop, and had a really nice time.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Don't miss this one! On this guided tour, we saw so many types of birds, it was wonderful. We learned all about the cloud forest, the plants that live there, and what makes this area unique.

Quality of Experience
Guides, Drivers and Staff
Our guide was Micheal. In addition to be an highly educated naturalist, we was local to Monteverde and provided insight into what is what like growing up in the mountains.
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

This was a highlight of our time in Monteverde. We were picked up at our hotel and driven to a small coffee farm. We first got to press some sugar cane and a lime, and had some to drink. Then we learned abut how coffee is grown, roasted and what gives it unique qualities. We sampled several roasts of coffee beans. We then ventured out into the forest when it got dark, with flashlights and nerves on edge! We saw a mother and baby sloth, armadillos, tarantula, a couple of snakes, and frogs. We purchased some coffee that had been grown there to bring home. Our guide, Junior, was knowledgeable, entertaining as heck, and passionate about growing coffee. This was one of the best experiences of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

This trip involved a walk into the park, noticing the animals and birds that lived there. We saw sloths, snakes, birds, insects and monkeys. We had time at the beach to swim in the Pacific Ocean before heading back on a different path.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our Costa Rica trip
Costa Rica | Mar 26 - Apr 3, 2024

Zeynep
Zeynep B.
United Kingdom | Reviewed on Apr 08, 2024
My husband and I had a wonderful trip to Costa Rica. We started our journey in San Jose and embarked on an unforgettable adventure, visiting breathtaking destinations such as Tortuguero, Arenal, and Manuel Antonio. Throughout our travels, our guide Priscila played an integral role in ensuring a seamless and enriching experience. Her knowledge of the local culture, wildlife, and history added depth to our excursions, allowing us to truly immerse ourselves in the beauty of Costa... Read more

My husband and I had a wonderful trip to Costa Rica. We started our journey in San Jose and embarked on an unforgettable adventure, visiting breathtaking destinations such as Tortuguero, Arenal, and Manuel Antonio. Throughout our travels, our guide Priscila played an integral role in ensuring a seamless and enriching experience. Her knowledge of the local culture, wildlife, and history added depth to our excursions, allowing us to truly immerse ourselves in the beauty of Costa Rica.

Priscila's dedication and professionalism were evident from the moment we started to talk to her. She took the time to tailor our itinerary to match our interests and preferences, curating a personalized experience that exceeded our expectations.
Her friendly attitude and enthusiasm made every moment of our trip enjoyable and memorable. From recommending restaurants to advising beaches, Priscila ensured that we had an unforgettable experience.

We had a few issues during our trip, but Priscila tried to help us whenever we needed. Also, we would prefer to spend more time in Manuel Antonio and less time in Arenal as we noticed some of the activities in Arenal and the hotel we stayed in there, weren't great for us. But overall it was a great experience.

We look forward to returning to Costa Rica and exploring more of its wonders with you by our side.

Hotel Reviews
Park Inn San Jose by Radisson
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

This hotel was above our expectations! The staff, the location, the tour guides, and the facilities were great! If one day I go to Tortuguero again, I would definitely stay in Mawamba Lodge. We saw all the animals we wanted on the first day in their garden.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mountain Paradise
Fortuna

We really think that this was the worst hotel we've ever stayed in our lives. The only good thing is the view from the room but I can make a long list about the negative experience we had in there. We noticed a leak in the toilet the first day, so we called the reception, someone who doesn't speak English came into the room to repair it. He said that it's all good and left. But we found out that he just put a towel on the floor around the toilet for the leak. It was written that they have wireless in the rooms but actually there wasn't. The room location was at the top of the mountain, very dark, and very far from the reception, restaurant and the rest of the facilities. So we could only reach to the room with a golf car. They changed our room on the next day with Priscila's help. The second room was all right but there was still no proper internet inside. We had to dine in the hotel's restaurant because the hotel seemed to be in the middle of nowhere. The food arrived in 1.5 hours and it tasted really bad. They have poor breakfast as well. They offered us a spa to say sorry for the leak in the toilet. So we arranged a time for that with the reception. When we went to the spa area, we had to wait for half an hour for the massage therapist to finish their session with someone else. To summarize, I wouldn't recommend this hotel to anyone!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

Great hotel with great food. The location is close to many beaches and the wifi is great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike to the Summit of Cerro Tortuguero
Guided Hike to the Summit of Cerro Tortuguero
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome To Costa Rica
Welcome To Costa Rica
San José International Airport (SJO)

The driver who picked us up from the hotel to take us to the airport for Tortuguero left us in the international departure building, so we had to walk around 10 minutes with heavy luggage to the domestic airport.

Quality of Experience
Guides, Drivers and Staff
Transport
A Journey into the History and Culture of Tortuguero Village
A Journey into the History and Culture of Tortuguero Village
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Arenal/La Fortuna

This activity was unnecessarily long! 2-2.5 hours would be definitely enough. The restaurant wasn't great either. We didn't know what to do so we waited in the reception for an hour for the time we agreed with the driver and he was late!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The tour guide was late.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

They have the best beach in there! But the time we spent in there wasn't enough. ( 30 minutes)

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

The tour guide gave us a really bad canoe comparing to the other peoples canoe in the tour, so we kept falling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat tour visiting Tortuguero
Boat tour visiting Tortuguero
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Zip Lines & Hanging Bridges Guided Walk
Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Good bye Costa Rica!
Good bye Costa Rica!
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Rainforest Wildlife and Sloth Tour
Rainforest Wildlife and Sloth Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Priscila Mata
Priscila
Priscila Mata
Local specialist in Costa Rica | Replied on Apr 08, 2024
Hola Zeynep, I hope you're doing fantastic. Firstly, I want to express my gratitude for taking the time to write such a detailed review. Each comment is incredibly valuable to us as we strive to continuously improve. Your feedback provides insight into how various operators, hotels, and activities work, and we genuinely appreciate it. Thank you for valuing my work and writing such lovely comments about me. You definitely brought a smile to my face! I'm sorry to read about the... Read more

Hola Zeynep,

I hope you're doing fantastic.

Firstly, I want to express my gratitude for taking the time to write such a detailed review. Each comment is incredibly valuable to us as we strive to continuously improve. Your feedback provides insight into how various operators, hotels, and activities work, and we genuinely appreciate it.

Thank you for valuing my work and writing such lovely comments about me. You definitely brought a smile to my face!

I'm sorry to read about the unfortunate situations you encountered, especially with the hotel in Arenal. It's very disappointing to hear that despite our efforts to provide good service as agents, such situations occur that are beyond our control, especially in a place where everything turned out negative, despite our efforts to promote it positively. However, I'm glad to hear that you were still able to enjoy Tortuguero and Manuel Antonio. You must return and explore more of Costa Rica.

You were truly special and kind travelers and I thoroughly enjoyed our communication!

Best regards and Pura Vida!

Priscila

Costa Rica was indeed pura vida!
Costa Rica | Mar 30 - Apr 7, 2024

Jeremy
Jeremy R.
Harrison, NJ | Reviewed on Apr 08, 2024
Our trip to Costa Rica was so seamless, thanks to the collective efforts of the KimKim and Serendipity team. We had all of our needs met and then some, both with the hotels we stayed at and the activities that they coordinated for us. We couldn't have had the trip we did without their help. Ending our trip in Guanacaste was an incredible recommendation that made our stay so relaxing. I was especially impressed by the quick responsiveness on the ground during our week in Costa Rica, as... Read more

Our trip to Costa Rica was so seamless, thanks to the collective efforts of the KimKim and Serendipity team. We had all of our needs met and then some, both with the hotels we stayed at and the activities that they coordinated for us. We couldn't have had the trip we did without their help. Ending our trip in Guanacaste was an incredible recommendation that made our stay so relaxing.

I was especially impressed by the quick responsiveness on the ground during our week in Costa Rica, as we encountered a few questions along the way that were all immediately addressed. I look forward to planning our next trip, wherever that may be!

Hotel Reviews
Casa Conde Beach Front Hotel
Playa Hermosa

Amazing views, food, drink, and pools. Everything we needed and more.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

The rooms themselves were pretty average but the hot springs were the standout! We spent a ton of time outside and enjoying the proximity to Fortuna.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be prepared for insects and lizards invading your space!
Senda Monteverde Hotel
Monteverde

So peaceful and attentive. Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This was our family's favorite activity!

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Guided Sloth & Bird Hike
Private: Guided Sloth & Bird Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Costa Rica
Quality of Experience
Less animals than anticipated given the hot weather
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

The sloth exhibit was so impressive, as they were very active and right next to us. This was our daughter's favorite part of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Night Walk in Monteverde Cloud Forest Reserve
Private: Night Walk in Monteverde Cloud Forest Reserve
Monteverde

So many wonderful surprises on this first night for us, especially the mother sloth carrying her baby across a power line in the dark. What great luck!

Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Exploration
Palo Verde National Park Boat Exploration
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna
Quality of Experience
The hike was very hot and pretty strenuous but the zip lining was unreal.
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 08, 2024

Hola Jeremy,

It brought us immense joy to hear about your wonderful experience in Costa Rica!

We're absolutely thrilled that your trip was seamless and enjoyable. Knowing that we exceeded your expectations by ensuring your needs were met and by coordinating memorable activities and accommodations warms our hearts.

Addressing your questions promptly was a top priority, and we're delighted that it contributed to the smoothness of your week in Costa Rica.

We're already looking forward to assisting you with your next adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica🌿