Kimkim Trip Reviews for Ecuador

4.8
Based on 275 ratings
Read 275 verified reviews by travelers who booked their trip to Ecuador on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kimkim will be on repeat!
Ecuador | Dec 23 - Dec 30, 2023

lalitha
lalitha t.
Newark, NJ | Reviewed on Jan 02, 2024
I typically create our itineraries and was not sure how it would be using an agency. Booking our trip to Ecuador with Kimkim was a breeze because the communication was clear and timely. Pilar took into account our needs and desire when creating the itinerary. All plans were thoughtful and executed well. Thanks to Pilar, we saw and experienced so much in the time we had in Ecuador. Read more

I typically create our itineraries and was not sure how it would be using an agency. Booking our trip to Ecuador with Kimkim was a breeze because the communication was clear and timely. Pilar took into account our needs and desire when creating the itinerary. All plans were thoughtful and executed well. Thanks to Pilar, we saw and experienced so much in the time we had in Ecuador.

Hotel Review
Kuyana Amazon Lodge
Archidona

Ivan and Lou have created a wonderful space in which to experience the rainforest. Their staff is hospitable, responsive and caring. Leo, our guide for all our adventures was phenomenal. As a vegetarian, I was blown away by the preparation and p\resentation of the meals.

Authenticity & Character
The space was designed to integrate with its natural surroundings and not to dominate it. You can appreciate the respect for the rainforest.
Location
It was accessible (as opposed to the other lodge we considered which required a flight into the jungle)
Staff
Cleanliness & Comfort
Activity Reviews
Kuyana Lodge Day 1- Arrival Day
Kuyana Lodge Day 1- Arrival Day
Archidona

it was so creative - the guests were asked to put on a little holiday show for the other guests. wealso decorated xmas cookies before feasting on an incredible meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day 2 Kuyana Lodge
Day 2 Kuyana Lodge
Archidona

trek ino the jungle to a 2 tier waterfall and lagoon where we could swim

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Pilar Albuja
Pilar
Pilar Albuja
Local specialist in Ecuador Quito | Replied on Jan 03, 2024
Hi Lalitha, I hope this email finds you well!
I'm thrilled to hear that your experience with Kimkim and Link Experiences, was such a positive one. It's always our goal to ensure that our clients have a seamless and enjoyable travel experience.
I'm delighted to hear that I was able to create an itinerary that met your needs and desires. It If there's anything else you'd like to share, please feel free to let us know. We truly appreciate your input as it helps us continually improve our... Read more

Hi Lalitha,

I hope this email finds you well!
I'm thrilled to hear that your experience with Kimkim and Link Experiences, was such a positive one. It's always our goal to ensure that our clients have a seamless and enjoyable travel experience.

I'm delighted to hear that I was able to create an itinerary that met your needs and desires. It

If there's anything else you'd like to share, please feel free to let us know.

We truly appreciate your input as it helps us continually improve our services.

Thank you once again for choosing Kimkim and Link Experiences and we hope to assist you with your future travel plans!

Best regards,
Pilar

We were two families with teenagers traveling...
Ecuador | Dec 23 - Dec 30, 2023

Sejal
Sejal S.
Sudbury, MA | Reviewed on Jan 02, 2024
We were two families with teenagers traveling together from different parts of the USA, so lots of logistics. Pilar Albuja helped plan our itinerary. She was very responsive in drafting it, answering questions and finalizing our plan. We had a really nice mix of locations and activities. At the Amazon, we stayed at Kuyana Lodge which was a wonderful experience. With only 7 jungle huts, it is a really intimate experience. Our guide, Leo, was helpful, full of information and easy to get along... Read more

We were two families with teenagers traveling together from different parts of the USA, so lots of logistics. Pilar Albuja helped plan our itinerary. She was very responsive in drafting it, answering questions and finalizing our plan. We had a really nice mix of locations and activities. At the Amazon, we stayed at Kuyana Lodge which was a wonderful experience. With only 7 jungle huts, it is a really intimate experience. Our guide, Leo, was helpful, full of information and easy to get along with -- which was a good thing because we were with him a lot! The food at the lodge is so amazing. We had several vegetarian and other dietary and allergy restrictions and the lodge was able to accommodate everything and were especially careful with the allergy. Chef prepared the best food, we wanted to bring him home and make him our personal chef! He used many local ingredients from the Amazon and we enjoyed some incredibly tasty meals. The food was also presented really well - felt like Michelin star dining! All the activities were interesting, hikes, night hikes, river tubing or simply listening to the sounds of the jungle in one of the many seating areas around the lodge.
In Quito, we had a guide named Nancy for visits to Quito, Middle of the World, Otavalo, and Cotopaxi. Nancy was full of information about history and culture - we learned so much from her. Nancy was energetic, always accommodating to our requests and provided advice when we felt the effects of altitude sickness. She was very friendly and approachable. Our activities were all wonderful including the Quito old town tour, visit to the equator was super cool, the lake at Otavalo and a hike up a volcano near Cotopaxi to get better views. Nancy's insight definitely made for a better experience. We highly recommend kimkim and will definitely use them again in the future!

Hotel Review
Kuyana Amazon Lodge
Archidona

Lodge is in a beautiful area. The guides are knowledgeable and very caring. The Chef is amazing - most delicious meals! And we loved the pet monkey, Ramona. More details in my main review. The only feedback would be to include a boxed lunch on the visit to the Napo River / indigenous people village / tubing day so that we can eat during the lunch hour.

Authenticity & Character
Wood construction, open air buildings ... just felt reallly one with nature.
Location
surrounded by jungle. I loved my jungle hut sitting on the banks of a creek. Spacious room, beautiful bathroom and a wonderful deck!
Staff
Everyone is so knowledgeable, hospitable ... we were pampered!
Cleanliness & Comfort
Everything . . leave the shoes at the steps is a wonderful requirement!
Activity Reviews
Day 2 Kuyana Lodge
Day 2 Kuyana Lodge
Archidona

Waterfalls were beautiful .. everyone should take a dip! Leo was helpful to us in navigating some tricky areas. We loved that Ramona the monkey came with us!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Quito

Loved that our guide took us to the top of the tower at Basilica del Voto Nacional as we had amazing views. The chocolate tasting at Yumbas was so delicious, and so much variety allowed us to get a better understanding of how flavors of cacao vary. Middle of the World science experiments are super cool ... I learned a lot and it was mind blowing to see!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit  Cuicocha Lake.
Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit Cuicocha Lake.
Ecuador

The Cotacachi Lake is not to be missed. It is stunning. Our guide had lots of information about local plants. If you have traveled to other countries with crafts markets, Otavalo Market is different in that the items are different, but the market itself is not unique.

Quality of Experience
Food
Beautiful 500 year old hacienda ... and food was good too!
Guides, Drivers and Staff
Transport
Conquer the Majestic Cotopaxi: A Thrilling Full-Day Adventure in the Land of Volcanoes- with horseback riding
Conquer the Majestic Cotopaxi: A Thrilling Full-Day Adventure in the Land of Volcanoes- with horseback riding
Cotopaxi

I loved that our guide suggested a hike to a different volcano that has a viewing point to get better views of Cotopaxi. We hiked around a lake and then up to the viewing point. The lake is more like a marsh than a lake due to human consumption of water and climate change. Not sure the 2 hours were worth it for that portion. The hike up the volcano was difficult for altitude, but breathtaking and we did get some glimpses of Cotopaxi! The horseback riding at El Porvenir was surreal. It is such a gorgeous landscape. Even though it rained a bit, they provided us with ponchos and rain ponchos and we stayed toasty warm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Pilar Albuja
Pilar
Pilar Albuja
Local specialist in Ecuador Quito | Replied on Jan 03, 2024
Hi Sejal, I hope this message finds you well! I am absolutely delighted to hear that you and your families had such a fantastic experience during your recent trip to Ecuador. It was truly a pleasure assisting you in planning your itinerary, and I'm thrilled to know that it met your expectations. Your kind words about Kuyana Lodge and the Amazon experience bring a big smile to my face. I'm glad that the intimate setting, guided by Leo, provided a memorable and immersive jungle adventure.
...
Read more

Hi Sejal,

I hope this message finds you well!

I am absolutely delighted to hear that you and your families had such a fantastic experience during your recent trip to Ecuador. It was truly a pleasure assisting you in planning your itinerary, and I'm thrilled to know that it met your expectations.

Your kind words about Kuyana Lodge and the Amazon experience bring a big smile to my face. I'm glad that the intimate setting, guided by Leo, provided a memorable and immersive jungle adventure.
It's fantastic to hear that the lodge's chef could cater to various dietary restrictions and allergies, making your culinary experience as delightful as the rest of your stay. I must admit, the idea of bringing the chef home as a personal chef sounds tempting!

I'm also pleased that Nancy made your time in Quito, Middle of the World, Otavalo, and Cotopaxi so enriching. Her energy, knowledge, and friendly nature certainly add a special touch to the tours. I'm glad she could provide valuable insights and assistance, especially when dealing with altitude sickness.

Your positive feedback is the best reward for the hard work we put into creating memorable travel experiences. Thank you for choosing kimkim, and we look forward to the opportunity to assist you with your future travel plans. If there's anything else you'd like to share or discuss, feel free to reach out.

Wishing you and your families wonderful adventures ahead!

Warm regards,

Pilar Albuja

Perfect 8 night family trip to the Highlands and Galapagos
Ecuador | Dec 23 - Dec 31, 2023

M
Marlene R.
Port Washington, NY | Reviewed on Jan 01, 2024
Our family of 5 (kids ages 23,20,16) enjoyed the most incredible trip to the Highlands and Galapagos. Tamer patiently listened and tweaked our itinerary, which was a wonderful mix of culture, history, adventure, nature, and recharging. It was perfect!
We spent 4 nights in Quito at the lovely Ikala Hotel. We absolutely loved our guide Danny! He took us to the city center on a bustling Christmas Eve day, joined us for an incredible cooking class where we prepared and ate a delicious Ecuadorian...
Read more

Our family of 5 (kids ages 23,20,16) enjoyed the most incredible trip to the Highlands and Galapagos. Tamer patiently listened and tweaked our itinerary, which was a wonderful mix of culture, history, adventure, nature, and recharging. It was perfect!
We spent 4 nights in Quito at the lovely Ikala Hotel. We absolutely loved our guide Danny! He took us to the city center on a bustling Christmas Eve day, joined us for an incredible cooking class where we prepared and ate a delicious Ecuadorian meal, and led us through an exhilarating trek to the magnificent Quilotoa Lake where we kayaked and journeyed back up to the top. We loved experimenting with gravity at the equator and will never forget the many impromptu stops- thanks to Danny!- where we interacted with locals to see a slice of life we’d never before experienced- from farmers to artists to weavers. Our visit to the highlands was perfectly planned and Danny was the ideal guide to lead us.
Next we flew to Santa Cruz for 4 nights at the incredible Hotel
Solymar where iguanas, sea lions, grey pelicans, blue footed boobies, frigate birds, and crabs were mainstays at the beautiful oceanfront restaurant and pool area. Vivian was our fabulous enthusiastic guide to the Darwin Center, giant tortoise preserve, and kayaking in Tortugo Bay. Day trips to Seymour Island on a beautiful sail boat and snorkeling at Le Fe and Pinzon Islands were memorable highlights from this special vacation.
Every step of the way, Alejandra checked in and prepped us for the next morning’s pick up times and itinerary. We never had to worry about timing or where to be. The whole trip we felt like we were in excellent hands.
Thank you Tamer for delivering on your promise of a vacation to remember!!

Hotel Reviews
Ikala Quito Hotel
Quito

We loved the Ikala. The complimentary breakfast buffet was the delicious, as was our dinner at the hotel’s restaurant on Christmas (one of very few restaurants in the area that was open!). Our rooms were beautiful and spacious. The front desk staff was very responsive when we had problems with our safe and the toilet. We highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos

The oceanfront location was incredible! Wildlife was abundant and part of the culture of the hotel. The rooms were small but comfortable.

Authenticity & Character
Location
Oceanfront views and incredible wildlife
Staff
Cleanliness & Comfort
Activity Reviews
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Ecuador

It was an exhilarating climb to the base where we kayaked and then trekked slowly back to the top.

Quality of Experience
Food
We ate lunch after we reached the top at a local restaurant.
Guides, Drivers and Staff
Transport
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Visiting the city center on Christmas Eve Day was a real treat. The cooking class was incredible- we loved the chef and plan to try out the dishes we prepped when we return home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Otavalo and Cuicocha Lake: A Day Trip from Quito
Discover Otavalo and Cuicocha Lake: A Day Trip from Quito
Quito

We especially loved the visit to the local weaver.

Quality of Experience
Food
We enjoyed a delicious lunch in Cotacachi which is a town known for its leather.
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

We loved planting a tree! Our terrific guide Vivian planned for us to wear rubber boots since the ground was wet from recent rainfall. She also tweaked our itinerary and moved our visit to the Darwin Center to the following day once she realized we may feel rushed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Pinzon Island & La Fé
Discover Pinzon Island & La Fé
Puerto Ayora

Our whole trip built up to this most incredible snorkeling experience!! We saw tons of gorgeous fish and swam right up to giant sea turtles, sea lions, sharks, and more!

Quality of Experience
Food
Tuna lunch on board hit the spot!
Guides, Drivers and Staff
Jaime was a fun leader!
Transport
Kayaking Tortuga Bay - Afternoon at leisure
Kayaking Tortuga Bay - Afternoon at leisure
Galapagos Islands

What a beautiful place!! The perfect entry to seeing wildlife up close.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

The boat was absolutely beautful, and the visit to Seymour Island was so cool. We saw different frigate birds and blue footed boobies and iguanas and learned about- and saw firsthand- their mating patterns.

Quality of Experience
Food
Delicious tuna lunch and snacks on board.
Guides, Drivers and Staff
Elizabeth our guide was outstanding. It was my first time deep water snorkeling and she helped me get acclimated to the breathing tube and helped me enjoy the experience.
Transport
Beautiful sailboat
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jan 01, 2024
Dear Marlene,
Happy New Year :) May 2024 bring you and the family much joy, blessings, and more incredible travel adventures for you and the family :)
Thank you so much for taking the time to share your wonderful experience with us, and for this valuable and detailed feedback! I'm extremely delighted to hear that you and the family had an incredible trip to Ecuador and the Galapagos Islands and that I and our team, especially Danny, Vivian, and Alejandra, contributed to making it a perfect...
Read more

Dear Marlene,
Happy New Year :) May 2024 bring you and the family much joy, blessings, and more incredible travel adventures for you and the family :)
Thank you so much for taking the time to share your wonderful experience with us, and for this valuable and detailed feedback! I'm extremely delighted to hear that you and the family had an incredible trip to Ecuador and the Galapagos Islands and that I and our team, especially Danny, Vivian, and Alejandra, contributed to making it a perfect vacation for you all. It's great to know that you enjoyed your stay at Hotel Ikala Hotel in Quito and that Danny's guidance during the mainland excursions rose to the occasion. I'm also glad that you had a fantastic stay at the Hotel Solymar in Santa Cruz, and that with Vivian as your guide, you enjoyed the Charles Darwin Station and Tortuga Bay, and to know that we scored complete success with the memorable day trips to Seymour Island, Pinzon Island, and Playa La Fe. I indeed appreciate your kind words about our team's communication and organization. Ensuring a smooth and stress-free experience for our beloved travelers is one of our top priorities. Thank you once again for choosing us for your family vacation and for sharing your feedback. We hope to have the pleasure of organizing future adventures for you and the family soon.
Warmest regards,
Tamer

A great trip!
Ecuador | Dec 16 - Dec 24, 2023

L
Louis B.
Bethesda, MD | Reviewed on Dec 31, 2023
Amanda and I had a wonderful time in Ecuador, and the ease of having KimKim support the planning was super helpful. Our guide Milton in Quito was incredible and so wonderfully kind and supportive. The experiences that were planned for us were amazing. Amanda had a heavy workload on the trip and both Milton and Mathias were incredibly flexible when we needed them to be. The two things that could have gone better were our trip to the Amazon. The lodgings had no Wifi when we had expressed... Read more

Amanda and I had a wonderful time in Ecuador, and the ease of having KimKim support the planning was super helpful.

Our guide Milton in Quito was incredible and so wonderfully kind and supportive. The experiences that were planned for us were amazing.

Amanda had a heavy workload on the trip and both Milton and Mathias were incredibly flexible when we needed them to be.

The two things that could have gone better were our trip to the Amazon. The lodgings had no Wifi when we had expressed that Amanada had very important work to do. In retrospect, it would have been better to do a day trip to the cloud forest and then return to Quito.

The second thing was our trip back- which in total involved over 24 hours of travel. It would have worked much better for us to spend one addtional night in Quito to break up the trip.

Further detaisl and information ahead of time would have helped us to plan through these issues.

Overall, it was a wonderful experience and KimKim (especially Milton) really helpd to improve and support the trip!

Hotel Reviews
Vieja Cuba
Quito

Vieja Cuba were so supportive and helpful during our stay and we loved the area it was in! The room was small but wound up working out very well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakuna Matata Lodge
Archidona

While we asked for 3 star hotels and the food and support was great, it did not have adaquate Wi-Fi and the room was scarily stark and basic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora

It was wonderful and huge and in an amazing location! Just fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Birdwatching & Hot Springs
Birdwatching & Hot Springs
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Travel took a long time and was stressful. We were told there would be an ATM easily accessible on the airpot to get money to pay the $100 entrance fee but it was not easy to access. The airport did not have Wifi, The plane also made a stop which we were not expecting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador

Bartholomay island was truly an unforgettable experience, The guide Phillipe was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jungle Hike
Jungle Hike
Ecuador

We wound up doing it at night because of our travel which was scary. The guide William was lovely but we should not have done a night hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Cotopaxi National Park
Day trip to Cotopaxi National Park
Quito

It was wonderful! The visitor center and lunch was delicious. It was among other most favorite days of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Archidona & free time at the rainforest lodge
Transfer to Archidona & free time at the rainforest lodge
Ecuador

The bridge was closed and we had a long wait time. When we arrived, we had to travel on a motor bike with strangers. The lodge only had wifi in the restaurant. It did not meet our needs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate Session
Chocolate Session
Ecuador

Was wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to another uninhabited island
Visit to another uninhabited island
Ecuador

North Seymour Island was ok, but it as extremely hot and the guide moved very slowly through repetitive information. The scuba diving was a bit challenging.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding at Cotopaxi National Park
Horseback Riding at Cotopaxi National Park
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador

Fantastic. Milton was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 12, 2024
Hi Louis, thank you very much for your review! I'm happy to hear that you and Amanda enjoyed your trip to Ecuador!
Regarding Amanda's work during the trip, I checked again our conversation and it was only after defining the itinerary and activities together that we learned that Amanda would have work to do while here. At that moment, It would have been helpful to know about the type and work hours to be able to adjust the trip accordingly. Unfortunately, it was only while you were already on...
Read more

Hi Louis,

thank you very much for your review! I'm happy to hear that you and Amanda enjoyed your trip to Ecuador!
Regarding Amanda's work during the trip, I checked again our conversation and it was only after defining the itinerary and activities together that we learned that Amanda would have work to do while here. At that moment, It would have been helpful to know about the type and work hours to be able to adjust the trip accordingly. Unfortunately, it was only while you were already on site that her requirements in that regard became clear, but still, we were able to adjust the itinerary last-minute to make it work. My apologies for not requesting in more detail Amanda's exact requirements in order to make her work while traveling a smooth experience right from the start.

I hope Amanda can return someday to Ecuador to see everything she missed out on due to her work this time around!

All the best,
Mathias

Phenomenal experience
Ecuador | Dec 29 - Jan 5, 2022

Lily
Lily N.
Eugene, OR | Reviewed on Dec 29, 2023

Absolutely unreal experience. Daniel was the best planner I used by far for Kimkim. He was so nice, attentive and thorough. I told him what kind of experience I was looking for and he nailed it. He did such a great job of checking in throughout the trip and was always available every step of the way. Highly recommend using him to help plan your trip!!!

Local specialist: Daniel Larrea

Wonderful Vacation
Ecuador | Mar 10 - Mar 18, 2023

C
Catherine A.
Charlotte, NC | Reviewed on Dec 26, 2023

Had an amazing time in Ecuador and visiting the Galapagos. Alvaro planned an amazing itinerary for us, and we had a great balance of activities and rest.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 27, 2023

Hola Catherine,

I am thrilled to hear you had an amazing time in Ecuador and the Galapagos! The Galapagos is truly special and I am so happy that you enjoyed a one-of-a-kind experience.

If you're planning another adventure, I'm here to help!

All the best!
Alvaro

Ecuador experience -- Amazon, Andes, and Galapagos
Ecuador | Nov 13 - Nov 27, 2023

N
Nathan C.
San Jose, CA | Reviewed on Dec 18, 2023
Fantastic trip to Ecuador. We hadn't heard of KimKim before, but the sample itineraries looked cool and so we inquired. Mathias of Authentic Ecuador responded right away and we evolved an itinerary that covered the major areas of Amazon, Andes, and Galapagos in 15 days. Going with 2 kids, there were a few long travel days, but the itinerary spaced those out with other more-relaxed days. Mathias was great, always responsive and tailoring everything to what we wanted. We preferred... Read more

Fantastic trip to Ecuador. We hadn't heard of KimKim before, but the sample itineraries looked cool and so we inquired. Mathias of Authentic Ecuador responded right away and we evolved an itinerary that covered the major areas of Amazon, Andes, and Galapagos in 15 days. Going with 2 kids, there were a few long travel days, but the itinerary spaced those out with other more-relaxed days. Mathias was great, always responsive and tailoring everything to what we wanted. We preferred accommodation that had "character" and he got us a cool boutique hotel in Quito, a remote Amazon lodge, and a lodge with panoramic windows on a volcano. (Though he of course couldn't control the weather which was cloudy that day).

Local guides and drivers were great. Especially Mishell in Quito & mainland -- very organized and thorough. And Daniela in Galapagos -- very knowledgeable local naturalist with lots of energy. Only hiccup was a date-switch on which island we were doing on a day-trip boat excursion. But not their fault -- boat operator changed the dates with only one day notice and we didn't have cell phones that worked to be contacted. They did send a private driver to get us to the correct place, albeit late.

Overall, very pleased with our trip and experience. Prices were mostly in line with what I had researched, maybe a bit on the high side, but tradeoff is the customization and responsiveness which was top-notch.

Two thumbs up!

Activity Reviews
Hot Springs of Papallacta
Hot Springs of Papallacta
Ecuador

Visited Termas de Papallacta for a few hours. Beautiful location, variety of pools and temperatures. Not crowded when we went. Wish we could have stayed longer!

Quality of Experience
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Our guide Daniela was great, told us a lot about the ecosystem and history of the island. Visited Tortoise Refuge and it was amazing to see these giant animals just wandering around. Darwin research center was interesting, especially the baby turtles.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Dec 27, 2023
Hi Nathan, thanks a lot for this feedback on your family's trip to Ecuador and the Galapagos Islands! It was a real pleasure planning this trip together and I think the outcome was an itinerary that allowed you to see most of the country in just 2 weeks (unavoidably with one or the other longer day on the road): Andes, Amazon, and the Galapagos Islands, and of course the unexpected people and places in between.
I hope you and your family took home many wonderful memories to treasure,...
Read more

Hi Nathan,

thanks a lot for this feedback on your family's trip to Ecuador and the Galapagos Islands! It was a real pleasure planning this trip together and I think the outcome was an itinerary that allowed you to see most of the country in just 2 weeks (unavoidably with one or the other longer day on the road): Andes, Amazon, and the Galapagos Islands, and of course the unexpected people and places in between.
I hope you and your family took home many wonderful memories to treasure, especially your daughter who celebrated her birthday in the enchanted Galapagos Islands.

I wish you and your family many more unforgettable trips together!

All the best,
Mathias

Tamer was really helpful, especially when we ...
Ecuador | Nov 30 - Dec 10, 2023

R
Rhianna W.
Park City, UT | Reviewed on Dec 13, 2023
Tamer was really helpful, especially when we had last minute changes on our trip. We appreciated the hospitality and assistance he provided. He is very knowledgeable and accommodating. The hotels we stayed at were all very lovely. I especially enjoyed the hotel in Cotopaxi and in Quito. We had a handful of guides. Danny was very eager and wanted to give us the best experience. Viví was very knowledgeable and enthusiastic about sharing the Galapagos with us. Read more

Tamer was really helpful, especially when we had last minute changes on our trip. We appreciated the hospitality and assistance he provided. He is very knowledgeable and accommodating.

The hotels we stayed at were all very lovely. I especially enjoyed the hotel in Cotopaxi and in Quito.

We had a handful of guides. Danny was very eager and wanted to give us the best experience. Viví was very knowledgeable and enthusiastic about sharing the Galapagos with us.

Hotel Reviews
Ikala Quito Hotel
Quito

Very clean, breakfast was a delicious continental spread. We had the option for to go breakfast as well and the hotel was accommodating when we didn’t want a sandwich for breakfast. Rooms were very clean. No AC.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chilcabamba Lodge
Machachi

Great food and ambiance. It rained in the evening and we had a lovely lounge room to play board games or watch TV. The room was cozy with its own fireplace. Lots of options for things to do at the resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños

Great location in town, breakfast was yummy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora

Helpful staff and service! Very accommodating and beautiful rooms with great AC.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

Tortoises were very cool to see. The lunch was delicious. The Darwin center wasn’t terribly busy and cool to see baby tortoises and the work that the company is doing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speedboat to San Cristobal Island - Interpretation Center - Tijeretas Hill
Speedboat to San Cristobal Island - Interpretation Center - Tijeretas Hill
Galapagos Islands

We had a modified day to snorkel instead. The snorkeling was alright mainly because it was cloudy and a bit cold. The guide was helpful and interactive with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Expedition to Mindo Cloud Forest
Expedition to Mindo Cloud Forest
Quito

Cool to see the cloud forest and hike. Waterfalls were cool to see. Cable car was slightly terrifying but worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

Beautiful to see when there aren’t a bunch of clouds. Lunch isn’t really an option during their excursion so it would be nice to have a snack or to go lunch option. Lots of hiking options

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cotopaxi National Park - Quilotoa Lagoon - Baños
Cotopaxi National Park - Quilotoa Lagoon - Baños
Ecuador

Beautiful area to see, lots of hiking and photo opportunities. Cute town to visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free morning on San Cristobal until Departure
Free morning on San Cristobal until Departure
Isla San Cristóbal

Walked around town and waited to go to the airport.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Dec 14, 2023
Dear Rhianna,
Thank you so much for your valuable feedback and your kind words, it means a lot to us at Kimkim and to our future fellow travelers. It was such a pleasure meeting you, Alex, Todd, and Lawrence, and having the opportunity to dine together :) I'm glad that your trip to the highlands and the Galapagos islands was to your liking, excursions, services and hotels. I can see that some hotels and excursions didn't score five stars in your feedback, and those are to be examined and...
Read more

Dear Rhianna,
Thank you so much for your valuable feedback and your kind words, it means a lot to us at Kimkim and to our future fellow travelers. It was such a pleasure meeting you, Alex, Todd, and Lawrence, and having the opportunity to dine together :) I'm glad that your trip to the highlands and the Galapagos islands was to your liking, excursions, services and hotels. I can see that some hotels and excursions didn't score five stars in your feedback, and those are to be examined and taken into account. I hope to meet you again soon and I'll be looking forward to helping Lawrence with an Amazon cruise in the near future ;)
Yours,
Tamer

Awe-inspiring nature and wonderful people
Ecuador | Nov 17 - Dec 8, 2023

J
Jamie R.
Chapel Hill, NC | Reviewed on Dec 10, 2023
We just returned from a wonderful 3-week trip in Ecuador that included Quito, Amazon jungle, touring down the Andes to Cuenca, and Galapagos cruise. Our travel agent Alvaro did an excellent job helping us plan our trip - he was very knowledgeable, patient, and kind. All our guides were excellent, special shout-out to Christian, Sergio (aka Mike Tyson), and Pablo. Our favorite experiences were the Napo Cultural Center in the Amazon, biking/hiking at the Cotopaxi and Chimborazo volcanoes, and... Read more

We just returned from a wonderful 3-week trip in Ecuador that included Quito, Amazon jungle, touring down the Andes to Cuenca, and Galapagos cruise. Our travel agent Alvaro did an excellent job helping us plan our trip - he was very knowledgeable, patient, and kind. All our guides were excellent, special shout-out to Christian, Sergio (aka Mike Tyson), and Pablo. Our favorite experiences were the Napo Cultural Center in the Amazon, biking/hiking at the Cotopaxi and Chimborazo volcanoes, and cruising the Galapagos.

Hotel Reviews
Napo Cultural Center
Quito

We loved the setting, excursions, guide, and food. The grounds could use some maintenance. Hot and no AC but lots of fans kept us comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are great with ceiling and 2 standing fans, fridge. No AC
Ikala Quito Hotel
Quito

Staff is really great; standard room was nice but street noise a bit of a problem; the last night we lucked out with a free upgrade to a junior suite which was beautiful and quiet. Breakfast is quite good and includes fresh fruit and some local dishes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

This was our favorite lodging during our entire trip: the location is beautiful (you can take hikes around the property); the rooms comfortable, spacious, and with a lovely local aesthetic (and our own wood stove!); the breakfasts and dinner absolutely delish; the staff wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spa Casa Real
Riobamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoria
Cuenca

Cool old building with lots of character and local flavor; central location; lovely garden behind. Lots of street noise so try to get a room on a higher floor away from the street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lots of street noise
Iguanazú Bed & Breakfast
Guayaquil

Located adjacent to a hillside, so above and beyond the urban noise/traffic/pollution - this was a great relief. Nice, big room; good dinner; great staff; loved being able to cool off in the pool and relax on the terrace; lovely local flavor aesthetic.

Authenticity & Character
Location
For Guayaquil, a great location.
Staff
Cleanliness & Comfort
M/Y Monserrat
Quito

We loved the smaller size of the boat - max 20 passengers - and the variety of excursions (snorkeling 2x per day was awesome). We met the nicest, most interesting people, mostly younger but some older folks (like us) as well. Our guides were great, particularly Pablo, as were the rest of the staff. The boat is pretty basic (older, single hull so rocks, smallish rooms) and the food was pretty good (could use more variety, local flavor, and higher quality).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 11, 2023

Dear Jamie,
I am so happy to take care of you while you explore the treasures of Ecuador.
Christian, Sergio (aka Mike Tyson), and Pablo are absolute stars in our book! Knowing they made your journey extra special warms my heart. The Amazon, the Andes, and the Galapagos—what an adventure!
Thank you so much for choosing us to be part of your adventure. Whenever you're ready for more exploration, count on us at kimkim to create another unforgettable journey!
Hugs from your local friend,
Alvaro

We recently spent 15 days in Ecuador, our son...
Ecuador | Nov 20 - Dec 4, 2023

Mike
Mike B.
Boston, MA | Reviewed on Dec 09, 2023

We recently spent 15 days in Ecuador, our son's country of birth. Tamar went to great lengths to insure that this was an extraordinary experience for our family. We met with Tamar on numerous occasions. He approached each call with enthusiasm and many helpful and informed ideas. Our trip began with 5 magnificent days in the Galapagos, followed by a number of exciting adventures on the mainland. Tamar's attention to detail and love of Ecuador made this a trip we'll always remember. We highly recommend Tamar as a tour consultant and look forward to working with him again.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Dec 10, 2023

Dear Mike, Joannie, and Mike Jr.
I can't tell you enough what a pleasure and a privilege it was/is getting to know you, and being part of this fabulous experience you had here in Ecuador with us. Every detail of it was special, not only to you, but to me as well, and I am extremely glad you've enjoyed it.
We will certainly remain in touch! Let's see what's next; mounting for Mike and the group, or Patagonia! :) I'll keep an eye on Mike Jr.'s show!
Yours,
Tamer

A phenomenal way to experience Ecuador
Ecuador | Nov 9 - Nov 16, 2023

Stuart
Stuart S.
Charleston, SC | Reviewed on Nov 18, 2023
Cristobal was our main guide for our time on mainland Ecuador and he was exceptional; friendly, informative, and thorough. We had a series of help on the Galapagos including Paola, Liz, and the proprietor of our incredible Hotel, Jessica. All of them were wonderful as well.
We shot ourselves in the foot a bit by booking such a short trip and trying to mix evening celebrations with early morning excursions, but we left feeling we had made the most of our time in Ecuador.
Isabel was manning...
Read more

Cristobal was our main guide for our time on mainland Ecuador and he was exceptional; friendly, informative, and thorough. We had a series of help on the Galapagos including Paola, Liz, and the proprietor of our incredible Hotel, Jessica. All of them were wonderful as well.
We shot ourselves in the foot a bit by booking such a short trip and trying to mix evening celebrations with early morning excursions, but we left feeling we had made the most of our time in Ecuador.
Isabel was manning the control decks and absolutely nailed it. We had exceptional guides for every step of our journey and she made sure all of our shuttling throughout Ecuador was adequately chaperoned.
Would emphatically recommend Isabel, Cristobal, and the whole team--but would also encourage anyone using KimKim to book a longer trip than you think you'll need to allow for some R&R (we booked 8 days to hit Quito, Baños, and the Galapagos).

Hotel Reviews
Plaza Luna Suites
Puerto Ayora

Jessica's passion and attention to detail are reflected in every aspect of this absolutely stunning space. I wouldn't stay anywhere else in Puerto Ayora

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viajero Quito Hostel
Quito

Nice hostel in the historic district with engaging and friendly staff

Hostal Ilé
Baños de Agua Santa

Beautiful, centrally located. Proprietor makes better Margaritas than I've found in Mexico.

Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Replied on Nov 23, 2023

Stuart, thank you so much for your kind words! Hearing about your experience in Ecuador is great. I'm happy to know that our entire team made your journey unforgettable.

Balancing fun with early morning excursions is indeed a challenge, especially on a shorter trip. It's wonderful to hear that you felt you made the most of your time in Ecuador!

If you ever decide to return for a longer stay or to explore more of Ecuador's hidden gems, I would be delighted to help you plan another unforgettable adventure.

Best,
Isabel

Linda organised a great trip to the Galápagos...
Ecuador | Oct 29 - Nov 3, 2023

S
Sunita B.
United Kingdom | Reviewed on Nov 14, 2023

Linda organised a great trip to the Galápagos and Quito.. We went back and forth in what would suit us best. Linda was very patient throughout the process and didn’t hesitate to call to discuss queries. It was great that she came to the hotel in Quito to meet us so that we could put a face to the name.
Our guide Sebastian and his father Alexander who picked us up from the airport were fabulous.
They were knowledgeable and went out of their way to make sure everyone in our group was catered for. Our thanks to the whole team for a truly great experience and holiday.
.

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on Nov 14, 2023

Sunita, thank you and your whole family so much for trusting us to organize this trip! I am very happy to hear that you've enjoyed your time on Galapagos and in Quito, it was a pleasure (for me and also for Sebastian and his father) to make this a memorable trip for you.
I hope that you'll get the chance to come back one day, there's still so much more to see here - and maybe your nephew would like to watch another soccer game? :)
All the best and always safe travels,
Linda

We had a few very positive experiences with a...
Ecuador | Oct 17 - Oct 22, 2023

K
Kenneth B.
Newark, NJ | Reviewed on Oct 24, 2023
We had a few very positive experiences with a few of the drivers/guides. Wilson was excellent. He had strong english and was very patient with my 90 year old mother. Although the vehicle was not very fancy, it was clean and he provided water. He showed us many beautiful areas around Cuenca and took us to a fabulous restaurant in Saraguro. High praise for Wilson.
We were also very happy with Fransisco, our guide in Quito. He was very helpful and did and excellent job showing us...
Read more

We had a few very positive experiences with a few of the drivers/guides. Wilson was excellent. He had strong english and was very patient with my 90 year old mother. Although the vehicle was not very fancy, it was clean and he provided water. He showed us many beautiful areas around Cuenca and took us to a fabulous restaurant in Saraguro. High praise for Wilson.
We were also very happy with Fransisco, our guide in Quito. He was very helpful and did and excellent job showing us downtown Quito. The dinner with him on Saturday evening was great.

Hotels: Disappointing
All the hotels were chains without charm. It was clear that there were much better options of boutique hotels in downtown walking regions that I could have booked for less money on hotels.com. The AC at the Royal Sonesta did not work and no effort was made to rebook us where we would be more comfortable. None of the hotels were in neighborhoods that we would consider charming nor were the rates very good.

Planning: Very difficult to work with
Costs were very difficult to control as individual costs of activities, transportation, lodging and food was kept from us. We had an idea of individual costs as we cancelled and added things otherwise it was obscured. We had initially asked for help in planning the part of our trip to Santiago Chili. We request a wine tasting excursion and we were presented with Casablanca a white wine region. I commented that I prefer red wine and instead of booking a different excursion in a red wine region (many close to Santiago) the response was that there would be reds available. We cut Alvaro out of the Santiago portion at that point.

Transportation: Again high praise for Francisco and Wilson. However, our driver to the airport in Catamayo airport spoke almost no English except Twenty dollars. We offered to take us to the wind farm on the way to the airport. We said great and then he said $20. I looked up the cost of admission and it was free. He said it would only take 10 minutes for $20. We used google translate to communicate. Alvaro said we needed to get to the airport 2 hours early. This was not true. It is a tiny airpot and it took 3 minutes to get ticketed and go through security. Since we had 2 hours to wait, I payed for the lounge. This should be refunded. Our tickets were for the wrong flight which I was able to fix on my own. We requested two window seats and I was given a middle seat.
I was hoping, Anthony would just fix our tickets but no. I contacted him which was a waste of time. He did not fix the ticket only asked that after I had already fixed the ticket find a gate agent and hand them my phone to speak to them. There was no gate agent available.
We could not download the pdfs of the itinerary on our phone. We asked for text updates via WhatsApp. These were sparse. I did not know there was a driver hired to take us to the airport on Sunday until Anthony texted on Sunday. I responded to cancel and refund. Anthony waited 4 hours to answer and say at that point it was too late.
All in all, we will not use KimKim, Alvaro, or Responsible travel ever again and will not recommend it to anyone. We did love Ecuador and will return using a different travel company.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Oct 26, 2023
Hello Ken! We truly appreciate the detailed feedback you've provided about your recent travel experience, thank you. It's heartwarming to hear about your highly positive experiences with our guides, Wilson and Francisco. Their dedication to delivering exceptional service, Wilson's patience, and their strong communication skills have clearly left a lasting impression. Regarding the hotels, we sincerely apologize for the disappointment you encountered in the Hotel in Loja. While the time... Read more

Hello Ken!

We truly appreciate the detailed feedback you've provided about your recent travel experience, thank you.

It's heartwarming to hear about your highly positive experiences with our guides, Wilson and Francisco. Their dedication to delivering exceptional service, Wilson's patience, and their strong communication skills have clearly left a lasting impression.

Regarding the hotels, we sincerely apologize for the disappointment you encountered in the Hotel in Loja. While the time of your booking was last minute, all efforts were made to arrange the best accommodation available considering that many options in Cuenca and Loja, the two cities you booked accommodations with us, were already sold out. We understand that the ambiance and uniqueness of the accommodation are pivotal aspects of a memorable trip. It's apparent that the chain hotels didn't align with your preferences. Nevertheless, we carefully choose all accommodations accordingly and advise our traveler to include hotels with their bookings if they are visiting other cities in Ecuador.

About the wine-tasting excursion request in Santiago and the choice of Casablanca, local providers will always provide several options of white and red wines you can choose from. We worked on finding different options following your feedback, trying to convey the most detailed information on the excursion, to find the best option available and adequate to the time and the driving distance restrictions we encountered, but of course you are free to choose the option you consider the best fit.

While Loja Airport has a rather small operation (only one airline is currently flying to/from Catamayo airport in Loja, usually twice a day), national aviation standard rules ask all travelers to arrive 2 hours in advance at local airports, to guarantee a seamless check-in process, baggage inspection, and proper boarding, rules we follow strictly to avoid any inconvenience with, for example, overbooked flights thus making sure all our passengers board their flights, which you too did. Although the Airline printed out the incorrect boarding pass, their staff properly handled the issue and you boarded safely.

Although we are saddened that you found your interactions with Responsible Travel unsatisfactory, we are profoundly appreciative that you enjoyed your time in Ecuador and will visit our wonderful country again in the future. Our extensive experience has been instrumental in building a good reputation for quality service and quick response time before during and even after the travel including contacts through WhatsApp, as evidenced by the positive reviews from our travelers. Nonetheless, your feedback is of immense value to us, and we remain steadfast in our commitment to address the concerns raised to provide a more seamless and enjoyable experience for our travelers.

Best regards,
Alvaro and the Responsible Travel Team!

Fantastic trip
Ecuador | Sep 23 - Oct 22, 2023

A
Amy S.
Spring Valley, NV | Reviewed on Oct 23, 2023
Thanks to Tamer and the guides he recruited, I had an amazing trip that exceeded my expectations. Tamer really listened to what I wanted, and with very little back-and-forth put together an itinerary that was perfect for me. My guides, David and Sebastian, were very knowledgeable and taught me a lot about Ecuadorian culture, history, as well as flora and fauna. The Napo Wildlife Center is a gem, and was a fantastic experience as well. Read more

Thanks to Tamer and the guides he recruited, I had an amazing trip that exceeded my expectations. Tamer really listened to what I wanted, and with very little back-and-forth put together an itinerary that was perfect for me. My guides, David and Sebastian, were very knowledgeable and taught me a lot about Ecuadorian culture, history, as well as flora and fauna. The Napo Wildlife Center is a gem, and was a fantastic experience as well.

Hotel Reviews
Chilcabamba Lodge
Machachi
Napo Wildlife Center
Quito
Ikala Quito Hotel
Quito

The Ikala Quito Hotel was clean, comfortable, and met all my expectations. The service was good, and it had everything I needed, including a hot shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Rucu Pichincha Volcano
Hiking Rucu Pichincha Volcano
Quito

This was a fun experience and one of the highlights of my trip. The hike was challenging but very rewarding with stunning views. I felt a sense of accomplishment after completing it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highland Adventure: Exploring Cotopaxi and Return to Quito
Highland Adventure: Exploring Cotopaxi and Return to Quito
Ecuador

Going up to Cotopaxi and getting a clear view of the volcano was impressive. We went past the refuge and got closer to 5000 meters, which was exciting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Napo River Canoeing Excursion
Napo River Canoeing Excursion
Yasuni National Park

This was a packed three-day itinerary at the Napo Wildlife Center. Despite the heat, we saw some amazing wildlife and had a great time. The guides were fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quilotoa Loop 1st day Quito - Sigchos - Chugchilán
Quilotoa Loop 1st day Quito - Sigchos - Chugchilán
Ecuador

The Quilotoa Loop hike was a memorable experience. It was unique and different. The two days of hiking were the right choice. It was fun and I enjoyed it a lot.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Baños & Pailón del Diablo Waterfall
Visit Baños & Pailón del Diablo Waterfall
Baños

Baños was a blast. It was packed with Ecuadorian families celebrating a holiday, adding a festive atmosphere. We visited the waterfall and even crawled through a small opening to get a breathtaking view of the waterfall. Although we didn't visit the hot spring, I enjoyed the town's nightlife and overall festive energy.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Oct 24, 2023

Dear Amy,
It was such a privilege working with you on this exceptional itinerary and meeting you in person here in Quito, you are indeed a very special person and I am extremely glad that you've enjoyed your one-month trip with us. I will make sure to convey your kind words to David and Sebastian, as well as to our friends at Napo Wildlife Center. Your feedback is of great value to us and I thank you so much for that!
I hope to see you again, maybe we can plan a more adventurous trip for you next time.
Stay blessed :)
Yours,
Tamer

A perfect honeymoon!
Ecuador | Oct 4 - Oct 17, 2023

Jasmine
Jasmine P.
Canada | Reviewed on Oct 18, 2023
Our guide Wellington was simply the best! He was very knowledgeable and understood what was important for us. He made our trip feel personalised and took us to places we would have never visited on our own. Also special thanks to Lucia for the perfect planning ahead of the trip. She answered all our questions very quickly. Not to mention Gaby who checked up on us during the trip to make sure everything was going according to plan. A big thank you to the whole team for making our honeymoon... Read more

Our guide Wellington was simply the best! He was very knowledgeable and understood what was important for us. He made our trip feel personalised and took us to places we would have never visited on our own. Also special thanks to Lucia for the perfect planning ahead of the trip. She answered all our questions very quickly. Not to mention Gaby who checked up on us during the trip to make sure everything was going according to plan. A big thank you to the whole team for making our honeymoon unforgetable!
Best regards,
Jasmine and Augustine

Hotel Review
Casa de Piedra
Mindo

The best breakfast we had in our trip by far! The owners are very polite and helpfull. The rooms are clean and are surrounded by very well maintained garden. Would definetly recommand.

Authenticity & Character
You can hear the birds sing in the morning :)
Location
Walking distance to the center of mindo.
Staff
Very helpfull, suggest great activities, restaurants, etc
Cleanliness & Comfort
No hot water in the shower, otherwise perfect.
Activity Review
Laguna San Pablo -Cotacachi - Otavalo
Laguna San Pablo -Cotacachi - Otavalo
Ecuador

Our stop by Pijal was our favorite activity ! Emmersing ourselves in the indegenous culture where we visited their village, crops, rose garden and were treated to a delicious lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great vehicule and great driving by our guide Wellington
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Oct 18, 2023

Dear Jasmine and Augustine,
Thank you very much for your feedback, it was our pleasure to have you here in this megadiverse Country, I want to thank you for trusting us to plan such a special journey as your honeymoon we are glad we got to reach your expectations we will be very happy to keep planning new adventures for you both.
Warm hugs from the Middle of the World,
Lucia Gaby

Quito and the Galapagos
Ecuador | Mar 10 - Mar 18, 2023

E
Eric A.
Charlotte, NC | Reviewed on Oct 11, 2023

The trip my daughter and I had to Ecuador was wonderful. We spent 4 days on a cruise and saw all the wildlife you would expect but one surprise was penguins. The guides were super knowledgeable and the beaches pristine. One of the highlights in Quito was a cooking lesson with a chef where we made Ecuadorian biche. I will absolutely use Kim Kim again!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Oct 12, 2023

Hola Eric!

We're so glad to have been a part of your travel plans, and we can't wait to help you create even more wonderful memories on your next family adventure. Feel free to reach out whenever you're ready for your next trip. Safe travels and take care!

Best regards from your local friend!
Alvaro

Wow! Tamar was such a pleasure to work with. ...
Ecuador | Sep 17 - Sep 26, 2023

Michael
Michael L.
Moreno Valley, CA | Reviewed on Oct 11, 2023
Wow! Tamar was such a pleasure to work with. I am so happy to have been matched with him. This trip was a once in a lifetime vacation with my 13 year old daughter. From the moment Tamar and I began discussions about this coming of age trip he immediately began designing an itinerary with my daughter in mind. We spent at least 2-3 hours on the phone with my daughter really planning this trip. The kindness Tamar treated both my daughter and I as we planned and tweaked our itinerary was... Read more

Wow! Tamar was such a pleasure to work with. I am so happy to have been matched with him. This trip was a once in a lifetime vacation with my 13 year old daughter. From the moment Tamar and I began discussions about this coming of age trip he immediately began designing an itinerary with my daughter in mind. We spent at least 2-3 hours on the phone with my daughter really planning this trip. The kindness Tamar treated both my daughter and I as we planned and tweaked our itinerary was really special. We were able to do so many amazing things that we honestly would not have been able to accomplish without him. I wish I was a better writer because Tamar was amazing in every way. During the trip he was checking on things often and really going beyond what I expected of him. It is clear Tamar is extremely passionate about his job.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Oct 11, 2023

Hi Mike,
I can't be grateful enough for your kind words! Since we started working together, and since I'm not a father yet, I placed myself in your shoes and it was clear to me that we need to plan an unforgettable trip for Tiffany! I'm incredibly happy to know that mission accomplished :) This is one of the most special trips to my heart! I have to give thanks also to all our guides and service providers, especially Sebastian, who helped make this experience a memorable one.
I hope I get to work with you again and to welcome you either in Ecuador or the neighboring countries!
Yours,
Tamer

Incredible vacation!!
Ecuador | Sep 16 - Sep 28, 2023

Denise
Denise M.
Encinitas, CA | Reviewed on Sep 29, 2023
Everything from start to finish on this trip has been outstanding. From the moment we began planning, Mathias was on point with the experience we were looking for. Our hotels were perfect and each segment of our trip was personalized just for us. Our guide Danny was the best and added so much to everything we did. We loved our Galapagos add on and are so glad we included that portion of the trip! Mathias couldn’t have done better tailoring our excursions. We really appreciated how he kept in... Read more

Everything from start to finish on this trip has been outstanding. From the moment we began planning, Mathias was on point with the experience we were looking for. Our hotels were perfect and each segment of our trip was personalized just for us. Our guide Danny was the best and added so much to everything we did. We loved our Galapagos add on and are so glad we included that portion of the trip! Mathias couldn’t have done better tailoring our excursions. We really appreciated how he kept in contact with us throughout the trip to make sure everything was going well and answer any questions we may have had. This was truly an amazing and unique experience and one we will never forget. Thank you Kimkim, Mathias, and Danny for a great vacation!!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Oct 20, 2023

Hi Denise & Paul,

I would like to thank you again for trusting us with the planning of your trip to Ecuador! I'm happy that the second attempt to visit this country worked out and that you could even add Galapagos to your trip. I enjoyed watching the photos you shared and can see that you and Paul had a wonderful time.

Too bad I wasn't there to visit you in person, but maybe next time, I'm pretty sure you are returning to this beautiful country someday. ;)

Kind regards from Quito,
Mathias

Alvaro did good just had a few times where he...
Ecuador | May 7 - Jun 4, 2023

stacey
stacey s.
Medford, OR | Reviewed on Sep 25, 2023

Alvaro did good just had a few times where he didn't respond right away but we enjoyed our trip very much we love Ecuador very much

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 25, 2023

Hola Stacey!

We're thrilled to hear that you had a great time during your trip to Ecuador. It's clear that you have a genuine love for the country, and that's wonderful to hear.

I look forward to the possibility of welcoming you back for another amazing adventure in the future.

Hugs from your local friend!
Alvaro

Honeymoon adventure in Ecuador
Ecuador | Sep 7 - Sep 19, 2023

Jessica
Jessica S.
Escondido, CA | Reviewed on Sep 25, 2023
Alvaro helped me and my husband plan our honeymoon trip to Ecuador and it was amazing! Our guides were very kind and knowledgeable. We learned not only about the area and history, but also about current events and daily life. We got to see beautiful mountains, the Amazon, artistic murals, and historical landmarks. The food was delicious and healthy. In the Galapagos we learned about wildlife and had many up close experiences with the animals. We felt very welcomed everywhere we went, and we... Read more

Alvaro helped me and my husband plan our honeymoon trip to Ecuador and it was amazing! Our guides were very kind and knowledgeable. We learned not only about the area and history, but also about current events and daily life. We got to see beautiful mountains, the Amazon, artistic murals, and historical landmarks. The food was delicious and healthy. In the Galapagos we learned about wildlife and had many up close experiences with the animals. We felt very welcomed everywhere we went, and we can’t wait to come back for another adventure in Ecuador!

Hotel Reviews
Kitu Hotel
Quito

The staff is very kind! The patio/balcony is really cute and the room was cute and cozy.

Authenticity & Character
Cute decorations
Location
Felt safe and is close to many food options
Staff
Everyone was nice!
Cleanliness & Comfort
Posada del Mar
Santa Cruz

Cute and spacious room. Nice view out the balcony and pretty flowers. The man at the front desk was always very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Loja Galapagos
Puerto Villamil

Cute and spacious room! The pool wad nice and the hammocks were comfy. The boy at the front desk was fun to talk to and very kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Expedition to Mindo Cloud Forest
Expedition to Mindo Cloud Forest
Quito

Mindo was really fun! Francisco was very knowledgeable about the area and was a great guide for this trip. We went ziplining, saw hunmingbirds and butterflies, toured a chocolate place and got lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adventure in the Amazon
Adventure in the Amazon
Cuyabeno Wildlife Reserve

Cuyabeno was beautiful and we saw so many plants and animals! The guides were nice snd knowledgeable and the food throughout the stay was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

Our guide was very knowledgeable and clearly passionate about the tortoises and lizards she wad telling us about! She was really fun to talk to and took pictures for us. There were so many tortoises when we went and we learned a lot.

Quality of Experience
Food
Guides, Drivers and Staff
She was fun to talk to and very passionate! I loved that she was ready to reinforce the rules of the Galapagos to anyone and protect the area. She clearly loves where she lives and works and she was a really great guide.
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 25, 2023

My dear Jessica and Brandon!

I'm thrilled to read about your incredible honeymoon trip to Ecuador! Exploring the beautiful mountains, the Amazon, artistic murals, and historical landmarks, and experiencing the rich culture and cuisine is truly amazing. Your adventures in the Galapagos with the wildlife sound especially fascinating, ps: I love the pictures!

It's wonderful to know that you felt welcomed everywhere you went which is one of the facts that makes Ecuador unique and it’s such an important part of any journey. I hope to be part of your next adventure in Ecuador.

Safe travels! 🌍🌿🐾

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