Kimkim Trip Reviews for France

4.8
Based on 376 ratings
Read 376 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Justine was amazing...terrific, flexible and ...
France | Mar 29 - Apr 10, 2024

B
Bob S.
Flagami, FL | Reviewed on Apr 18, 2024

Justine was amazing...terrific, flexible and easy to work with. There were some issues with prepayments that we encountered but Justine took care of those for us. I think it would be helpful to have one zoom prior to the start of the trip to understand all of the bookings. We had an issue with Hertz that was due to not understanding what was booked. I'm sure it was in writing somewhere but there was a lot of verbage to go through...sometimes it is easier to discuss the info. Overall, just great!

Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Lacenas | Replied on Apr 25, 2024

Hi Bob,

I hope that you're doing well! Thank you so much for taking the time to make a short review on Kim Kim after your trip ! Your feedback and comments are very important for us to control, maintain or improve the quality of our services.
However, I'm glad to see that you've had a great time in our country !

Best
Justine

Paris: The tour guide of the Gourmet trip, Sa...
France | Apr 1 - Apr 10, 2024

First-of-May
First-of-May G.
Hong Kong SAR China | Reviewed on Apr 15, 2024
Paris: The tour guide of the Gourmet trip, Sarbine Leung was affable, resourceful and professional. The fact that she was from Hong Kong was a pleasant surprise to us. We enjoyed Paris, it is full of heritage and we will go there again in the future. Next time, we would love to explore the local little shops. For the river cruise dinner, we think the atmosphere was good, the food was fair but the service (the waiters) are not polite enough. Amboise: The tour guide Sophie was very... Read more

Paris: The tour guide of the Gourmet trip, Sarbine Leung was affable, resourceful and professional. The fact that she was from Hong Kong was a pleasant surprise to us. We enjoyed Paris, it is full of heritage and we will go there again in the future. Next time, we would love to explore the local little shops. For the river cruise dinner, we think the atmosphere was good, the food was fair but the service (the waiters) are not polite enough.

Amboise: The tour guide Sophie was very pleasant and took good care of everyone. We love the tranquility and the peaceful ambience of Amboise. We particularly love the cottage style hotel in Amboise. The breakfast lady of the hotel made very good fried eggs which us felt at home. The restaurant recommendation was also very good.

Bordeaux: We love Bordeaux a lot, its vibrancy and sunshine (though a little drizzle) made us very joyful. The city tour guide Jessica was very friendly, resourceful and professional. She taught us a lot of Bordeaux history which was very interesting. Another tour guide, Radouane who took us to the oyster farm was also very good. We enjoyed the spectacular view and experience of La Dune du Pilat a lot, we will definitely come with other family members and friends in the future. The trip was followed by a nice seafood lunch in La Co(o)rniche which made our day.

In general, we are 90% satisfied with the arrangement of Mathilde, if we are to name some areas for improvements, it would be better if you can work with the service providers to assign the tour guide/ contact to us a night before so that we can connect with him/her via Whatsapp earlier.

Thanks again, Mathilde (KimKim). We plan to go to Italy in 2025 (probably Easter). Hope that you can help us with the planning and arrangement. This time, we hope that we can pull in one to two pairs of couples to join us so as to make the trip more joyful.

Cheers,
First-of-May

Hotel Reviews
Hôtel Bastille Speria 3*
Paris

The location is very convenient and the breakfast was simple but good

Authenticity & Character
The choice of the yogurt was super good
Location
very central, convenient to get to most destinations
Staff
The reception provided helpful instructions
Cleanliness & Comfort
Hotel Le Clos d'Amboise
Amboise

We love the cottage-style of the hotel, it looks so antique and warm. The room is spacious and well equipped.

Authenticity & Character
I like the color of the decoration and the furniture too, very French to us
Location
Staff
The lady which prepared the breakfast was so nice and proactive in offering more to us
Cleanliness & Comfort
Clean and comfy
La Maison Bord'eaux
Bordeaux

A good hotel for the stay in general

Authenticity & Character
Location
Convenient to get to the pedastrian areas
Staff
very helpful and efficient
Cleanliness & Comfort
Activity Reviews
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris

A must-go in Paris. The view is spectacular.

Quality of Experience
Guides, Drivers and Staff
Hugo was confident and professional in telling us the history
Transport
Paris Dinner Cruise
Paris Dinner Cruise
Paris

It was a nice experience of having dinner in a river cruise, especially you can take some pictures with Eiffel Tower (like a jewel) in the evening

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day Tour to La Vallée Village from Paris
Half-Day Tour to La Vallée Village from Paris
Paris

Most of the shops didn't offer good discounts and the items were still very expensive, however we managed to find a brand which offered nice and reasonable priced suits. We enjoyed a good meal in one of the steak houses in La Vallee Village

Quality of Experience
Guides, Drivers and Staff
Transport
Entrance tickets to the Sainte Chapelle
Entrance tickets to the Sainte Chapelle
Paris

A must-go in Paris if you love history and architecture

Quality of Experience
Latin Quarter Gourmet Tour
Latin Quarter Gourmet Tour
Paris

Love to learn and feel the everyday lives of the Parisiens. We learned a lot from the guide Sarbine and enjoyed the pastries, cheese, ham and wine of the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Villandry Castle, Azay-le-Rideau and Vouvray Vineyards
Villandry Castle, Azay-le-Rideau and Vouvray Vineyards
France

Villandry Castle is super beautiful and eye-opening. It is a must-go! Azay-le-Rideau is so elegant and magnificent, it is also a must-go! Vouvray Vineyards is also a must-go to learn about French grapes and its wine-making.

Quality of Experience
Guides, Drivers and Staff
Sophie + the other colleagues of the service providers were so warm and helpful
Transport
Comfy ride
Landmarks of Bordeaux
Landmarks of Bordeaux
Bordeaux

We learned a lot about the history of Bordeaux from the guide Jessica.

Quality of Experience
Guides, Drivers and Staff
Jessica was awesome
Private day trip to the Atlantic Coast, Arcachon Bay & Dune du Pyla
Private day trip to the Atlantic Coast, Arcachon Bay & Dune du Pyla
Bordeaux

We loved everything about the day trip to Arcachon Bay and Dune Du Pyla. They are all must-go. Spectacular views of Dune du Pyla Interesting to learn how to farm oysters...

Quality of Experience
Guides, Drivers and Staff
Professional guide
Transport
Comfy ride
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Apr 16, 2024

Bonjour!
Thank you for sharing this wonderful review about your trip to France, I'm so glad to read you enjoyed your experience from Paris to London :) I can't wait to hear from you about your Easter trip to Italy! In the meantime, I wish you both all the best!
Best regards,
Mathilde

Our trip to Paris
France | Apr 4 - Apr 12, 2024

T
Tammy S.
Atlanta, GA | Reviewed on Apr 13, 2024
We were extremely impressed how everything went so smoothly. Valentine was extremely helpful and communicative throughout the process. The only complaint was not getting our final itinerary with the final times so close to our departure was concerning since this was the first time we used Kimkim. I like to know everything is set a lot earlier to our trips and this made me uncomfortable, but everything went as planned, so very happy with the service. All the people to pick us up or tours... Read more

We were extremely impressed how everything went so smoothly. Valentine was extremely helpful and communicative throughout the process. The only complaint was not getting our final itinerary with the final times so close to our departure was concerning since this was the first time we used Kimkim. I like to know everything is set a lot earlier to our trips and this made me uncomfortable, but everything went as planned, so very happy with the service.

All the people to pick us up or tours were on time. It was nice to receive messages from the drivers the night before letting us know they would be picking us up and where to meet them. Our drivers Michael and Thomas in Paris were exceptional.

Our guide Celine, for the Louvre and walking tour of Montmarte was excellent. We wished we had her for all our tours, She provided so much details about the paintings, sculptures, and history at both the Louvre and as we walked through the Montmarte area.

Our guide Alex with Alla la France tours in Amboise and Loire Valley was very informative and we really enjoyed the tours of all of the Chateau ‘s.

The Hôtel Le Manoir Les Minimes in Amboise was a beautiful hotel and located close to all the restaurants and shops in Amboise. The woman in the morning at the reception desk, we forgot to get new name, was extremely helpful and made our stay exceptional. We would definitely recommend this hotel.

We would definitely use Kimkim again for other travels.

Hotel Review
Manoir Les Minimes
Amboise

This hotel was perfect. Located closed to restaurants and shops. The woman at the hotel desk was extremely helpful and made our stay exceptional. Breakfast was great. All the staff were friendly and helpful. Highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour of the Louvre
Private tour of the Louvre
Paris

Our guide Celine was amazing and provided such great details that we have never experienced on a museum tour before. She provided so much details about the history and things about the paintings or sculptures that we would have never heard from an audio guide. Highly recommend Celine!! We wished we had her on our tour for Versailles.

Quality of Experience
Guides, Drivers and Staff
Exceptional guide!!
Private Guided tour of Mont-Saint-Michel and entrance tickets to the Abbey
Private Guided tour of Mont-Saint-Michel and entrance tickets to the Abbey
France

This was a great tour. We took a train from Paris to Mont Saint Michel and our driver, Samuel was our guide as well. He communicated with use the night before to let us know where to meet him at the train station and confirmed the time. He was great. He provided information about the towns as we drove through them. Provided great details about the people, island and Abbey. We would not have gotten the same experience from an audio guide. This was probably our favorite place. Wish we could have stayed to see the tide come in. Maybe next time!

Quality of Experience
Guides, Drivers and Staff
Transport
Chambord, Chenonceau & Lunch at the château
Chambord, Chenonceau & Lunch at the château
France

Our guide, Alex was excellent. She was very informative and it was nice the tour was a small group. The lunch at the private Chateau was nice and helped to understand what owners have to go through to live in one. We enjoyed all the chateau’s and all are different. Only complaint was the meeting point information on the vouchers was a little confusing, because it showed two different meeting points on it, because they picked up people at two different locations. I should have confirmed earlier with our agent. Suggestion for Kimkim if the meeting point on the itinerary or vouchers actually said meeting point at the Office of Tourism with the address, instead just a street name.

Quality of Experience
Guides, Drivers and Staff
Alex was awesome!
Transport
Villandry Castle, Azay-le-Rideau and Vouvray Vineyards
Villandry Castle, Azay-le-Rideau and Vouvray Vineyards
France

This tour was ok, probably not the best of all our tours. Kimmy, our guide was good. We were with a small group, all french speaking people, except us, so felt a little left out in conversations. There was a lot of driving, but our guide did not provide information about the towns we were driving through. A lot of quiet time in the van. These chateau’s are beautiful, both Azay-de-Rideau and Villandry Castle. We would have liked to been able to actually toured the inside of the Villandry Castle, not just the gardens. Maybe three hours at this location, since we must do lunch on your own or given the option. The gardens were spectacular and you definitely can spend a hour in the gardens. The Vouvray Vineyards tour was good, we enjoyed the detailed about the winery and how they make their wine. Wine was excellent. We enjoyed this tour except we think driving out to see the grape vines could be skipped.

Quality of Experience
Guides, Drivers and Staff
Transport
Paris Dinner Cruise
Paris Dinner Cruise
Paris

A little disappointing, not really impressed. We did not get to see all the river scenes due to the river high. Also the dress attire. Everything stated formal attire, not jeans, tennis shoes, base caps, but that was not the case. We were over dressed. Majority of people were wearing tennis shoes, jeans, and baseball caps. It was a very casual dining and not formal. The food was ok, we did not receive what we actually ordered. The music was great. The singer was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
The staff did not check with us that we got what we ordered, just drop it off and then gone.
Transport
Taxis are charged $10 to get in the gate to drop you off and then you have to pay that, which is ridiculous! Should be a place for taxis to drop off or pick up without this additional charge to the people. Our charges with taxi when leaving.
Montmartre Artistic & Picturesque Life (private/2hours)
Montmartre Artistic & Picturesque Life (private/2hours)
Paris

Excellent guide, Celine. Highly recommend her for tours. She provides such insight on the history and art. She was good about making sure we did not over do with the hills, so it was a nice and slow walk through the district to the top to see the Basilica of the Sacred Heart of Paris. We really enjoyed the walk with Celine!

Quality of Experience
Guides, Drivers and Staff
Celine was awesome!!
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris

This tour we were on our own, but the instructions and skip the line was fantastic and everything went smoothly. Definitely recommend the summit to the top and skip the line!!

Quality of Experience
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Apr 23, 2024

Hello Tammy,
Thank you very much for your detailed review.
We noted all your feedbacks on the tours. It will help us to improve our services and refine our selection of activities.
It was a real pleasure to organize your trip to France, we hope that you came back home with a lot of memories in mind.
See you soon in Europe,
Best,
Valentine

The guides were all very friendly and informa...
France | Mar 25 - Apr 12, 2024

D
Diana H.
Canada | Reviewed on Apr 13, 2024

The guides were all very friendly and informative. The chauffeurs were all on time and very helpful aswell."

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Apr 19, 2024

Hi Diana,
I hope that you're doing well ! Thank you so much for having taken the time to make a short review on Kim Kim after your trip ! Your feedback and comments are very important for us to control, maintain or improve the quality of our services. If you have more time in the future for further feedback on the different services (hotels, tours, transfers...), I'll appreciate your comments.
However I'm glad to see that you've spent a great time in our country !
Best
Joël

France fun with the family
France | Apr 1 - Apr 7, 2024

Kate
Kate C.
Denver, CO | Reviewed on Apr 12, 2024
Vaseem was an incredible resource for our trip. As a busy working mom, I did not have the time to research, plan and book activities for our Spring Break trip to France . . . Finding KimKim and their team of experts solved all my problems! And, they curated a more amazing trip than I ever could. He also planned a few days in the south of France to a super fun area I would have never thought to explore. It was a welcome break from the busy cities we explored on the front end of the trip. I... Read more

Vaseem was an incredible resource for our trip. As a busy working mom, I did not have the time to research, plan and book activities for our Spring Break trip to France . . . Finding KimKim and their team of experts solved all my problems! And, they curated a more amazing trip than I ever could. He also planned a few days in the south of France to a super fun area I would have never thought to explore. It was a welcome break from the busy cities we explored on the front end of the trip. I highly recommend Vaseem & KimKim!

Hotel Reviews
Hotel du Jeu de Paume
Paris

The Hotel Jeu de Paume was exquisite! It's in the perfect central location for all fun activities. Furthermore Terry at the front desk had incredible restaurant recommendations. We had a great 2 story room with 2 bathrooms which was a good fit for our family of 4.

Authenticity & Character
Location
Central! Close to metro stops and all the things we want to see.
Staff
Cleanliness & Comfort
Hotel de l'Amphithéâtre

This hotel is difficult to get to if you have a car. You have to park in the central parking and walk with your bags. The breakfast was lovely! Our room was small for 4 people, but the staff was great overall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Discovery tour of Paris by vintage car
Discovery tour of Paris by vintage car
Paris

The discovery tour was so fun - a great way to see all of Paris in a mere 2 hours. The guides were fairly good, but one wasn't totally fluent.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vaseem Akaram
Vaseem
Vaseem Akaram
Local specialist in Montpellier, France | Replied on Apr 15, 2024

Bonjour Kate,

Thank you so much for your lovely feedback, Kate. Thank you for trusting Kimkim and providing us with the opportunity to organize a wonderful trip for you both. It was a great pleasure to organize a trip to France for you & your family and so good to know that you had a great time here.

best wishes!

Vaseem

Clothilde took care of it all
France | Mar 31 - Apr 6, 2024

V
Victor v.
Ashburn, VA | Reviewed on Apr 07, 2024
We had a series of very personal interactions with thoughtful, knowledgeable guides - all effortless, thanks to Clothilde. A very easy way to get introduced to the city. Read more

We had a series of very personal interactions with thoughtful, knowledgeable guides - all effortless, thanks to Clothilde. A very easy way to get introduced to the city.

Hotel Review
Hôtel Parc Saint Séverin
Paris

Great location, wonderful staff. Nice, simple breakfast. Rooms were small, but welcome to Paris!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Apr 08, 2024
Hello Victor, I trust this message reaches you in good spirits! I wanted to express my sincere appreciation for taking the time to share your insightful review of Kim Kim following your recent journey. Your feedback is immensely valuable to us as we continuously work to maintain and improve the quality of our services. I'll ensure that your thoughts are communicated to my team and our collaborators. It fills me with delight to learn that you thoroughly enjoyed your exploration of our... Read more

Hello Victor,

I trust this message reaches you in good spirits! I wanted to express my sincere appreciation for taking the time to share your insightful review of Kim Kim following your recent journey. Your feedback is immensely valuable to us as we continuously work to maintain and improve the quality of our services. I'll ensure that your thoughts are communicated to my team and our collaborators. It fills me with delight to learn that you thoroughly enjoyed your exploration of our country! Thank you for always being so positive no matter what!

Anticipating the possibility of arranging your next adventure,
Warm regards,
Clothilde

A family trip to Paris and Normandy
France | Mar 20 - Mar 28, 2024

R
Richard H.
Canada | Reviewed on Apr 03, 2024
A family trip to Paris and Normandy. The trip went exactly as planned except for some things which were beyond anyone's control. The drivers were on time an professional and accommodations and quick pivots were made when necessary. Vaseem was helpful and responsive during the planning of the trip. We were not easy clients as our dates changed and we were not always quick to respond. During the trip I needed to be in touch with KIMKIM and using the numbers we were given had response back... Read more

A family trip to Paris and Normandy.

The trip went exactly as planned except for some things which were beyond anyone's control. The drivers were on time an professional and accommodations and quick pivots were made when necessary.

Vaseem was helpful and responsive during the planning of the trip. We were not easy clients as our dates changed and we were not always quick to respond.

During the trip I needed to be in touch with KIMKIM and using the numbers we were given had response back in very short order and problems solved.

Vaseem recommended a food tour in a part of Paris we had never been. It was a great suggestion. In fact all the guides arranged by Vaseem were top notch.

Well done.

Activity Reviews
Tour of D-Day Sites
Tour of D-Day Sites
France

the Canadian museum at Juno was informative. Our guide was well informed and new how to navigate the sites adn locations.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of the Domaine de Chantilly
Visit of the Domaine de Chantilly
Chantilly

An incredible place with an amazing collection.

Food tour in Belleville
Food tour in Belleville
Paris

The guide was knowledgeable, on time and fun! We learned about cheese , chocolate and the difference between a restaurant and and brasserie.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Mont-Saint-Michel
Day Trip to Mont-Saint-Michel
France

The Abbey was closed! No one knew and no one seemed to know why. Our guide did a quick pivot and the rest of the day was still great.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vaseem Akaram
Vaseem
Vaseem Akaram
Local specialist in Montpellier, France | Replied on Apr 15, 2024

Bonjour Richard,

Thank you so much for your lovely feedback, Kate. Thank you for trusting Kimkim and providing us with the opportunity to organize a wonderful trip for you both. It was a great pleasure to organize a trip to France for you & your family and so good to know that you had a great time here.

best wishes!

Vaseem

Outstanding Planning of Vacation to France, Switzerland, and Bavaria
France | Mar 16 - Mar 24, 2024

Shane
Shane R.
Chicago, IL | Reviewed on Mar 27, 2024
My experience with KimKim and my personal advisor for my trip planning, Maltilde, was outstanding and pleasant. The personalized attention and details of the trip were well organized and thought out for my trip to Europe. Our family had a wonderful and exciting time on the different tours. We had a personal tour of the Latin Quarter and the Churches in Paris. The walking tour of Strasbourg, France with Vincent was informative and beautiful. Using the Best of Switzerland tour group was a great... Read more

My experience with KimKim and my personal advisor for my trip planning, Maltilde, was outstanding and pleasant. The personalized attention and details of the trip were well organized and thought out for my trip to Europe. Our family had a wonderful and exciting time on the different tours. We had a personal tour of the Latin Quarter and the Churches in Paris. The walking tour of Strasbourg, France with Vincent was informative and beautiful. Using the Best of Switzerland tour group was a great idea for our tours in Switzerland. Switzerland was our favorite because of the breathtaking beauty of the Alps, lakes, and countryside. Jungfraujoch and the City of Luzern is a must see in Switzerland. Matilde helped with planning travel by train which was appreciated and a great experience for us. Booking the castle tour for our stay in Munich and Bavaria was a great idea. We had a great time. I would highly recommend KimKim and Matilde for any trip to this region of Europe.

Activity Reviews
Louvre Museum in Paris: entrance tickets & audioguides
Louvre Museum in Paris: entrance tickets & audioguides
Paris

I did not realize how big the Louvre was in reality. You could spend several days and not see everything. I didn’t realize how enormous size of some of the painting. The ceilings were eloquently painted as well. It was a pleasant surprise, seeing such history, and art in one place. I was pleasantly surprised at all the statues, as well as ancient artifacts, that were in the museum. One tip, the large pyramid is the main entrance, but there’s another side entrance that is not utilized and allows quicker access into the museum.

Quality of Experience
Latin Quarter Gourmet Tour
Latin Quarter Gourmet Tour
Paris

This personalized tour was wonderful, diving into the architecture and history of this part of Paris. We enjoyed walking through the market and trying samples of food.

Quality of Experience
Guides, Drivers and Staff
Our tour guide was extremely knowledgeable and relational.
Jungfraujoch, Top of Europe (Group tour/12h)
Jungfraujoch, Top of Europe (Group tour/12h)
France

Wow! Absolutely gorgeous, beautiful and stunning views of creation. The bus ride to Jungfraujoch through the countryside was beautiful. The gondola ride to the train was breathtaking. it is hard to explain how beautiful it was to look upon the enormous glacier surrounded by the snow kept mountains of the Alps.

Quality of Experience
Guides, Drivers and Staff
Transport
Lucerne - Most Charming Swiss Town (group tour/9 hours)
Lucerne - Most Charming Swiss Town (group tour/9 hours)
Zürich

Lucerne was our favorite place to visit during our trip through France, Switzerland, and southern Germany. The historic architecture of buildings and churches was beautiful. The landscape of the town with the backdrop of the Alps and the lake are absolutely stunning and beautiful. Everything is within walking distance. You have so much to do in this town with the transportation museum along with other activities yet it is a small town feel with amazing restaurants and history. My son asked if we would just leave him here instead of going back to the United States.

Quality of Experience
Guides, Drivers and Staff
Transport
Private visit of Notre-Dame and Sainte-Chapelle
Private visit of Notre-Dame and Sainte-Chapelle
Paris

The churches were beautiful and wonderful to view. Our tour guide was relational and informative.

Quality of Experience
Guides, Drivers and Staff
Strasbourg Private Guided Walking Tour
Strasbourg Private Guided Walking Tour
Strasbourg

Strasbourg is such a beautiful and relaxing place. Vincent, our tour guide was relational and informative. This is a European town with lots of charm, bicycles, and amazing architecture and history. This was definitely a highlight for us during our trip.

Quality of Experience
Guides, Drivers and Staff
Neuschwanstein and Linderhof Premium Tour
Neuschwanstein and Linderhof Premium Tour
Munich

The Palace and the Castle were beautiful and picturesque. Our tour guide, Daisy, was kind, relational, informative and very good at communicating history and where to be and what to do during the tour. The tour inside the castle was interesting and incredible. The architecture and detail were amazing.

Quality of Experience
Guides, Drivers and Staff
Daisy, was an excellent God, who was very relational, good at answering questions, informative, and communicated well throughout the tour. The driver was safe. The bus was new with a restroom and snack bar with big wide seats, and plenty of legroom.
Transport
Day Tour to Salzburg from Munich
Day Tour to Salzburg from Munich
Munich

The tour was canceled due to transportation issues.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Mar 28, 2024

Bonjour Shane, Katrina and Conner,
Thank you so much for this amazing review! I'm glad to read you had such an amazing time in France, Germany and Switzerland!
I wish you all the best for your future travels!
Mathilde

Unforgettable Paris trip!
France | Mar 17 - Mar 23, 2024

C
Carika F.
South Africa | Reviewed on Mar 24, 2024
We had the best time. Firstly Michael, our driver was super. The hotel location was perfect. We were an hours walk from anything we wanted to see and only twice used an uber when it was late at night. The chocolate and pastry tour was lovely as well as the others and Aneta who took us on the fashion tour was outstanding! Loved her.
What an amazing experience! Will use you guys again in future.
Read more

We had the best time. Firstly Michael, our driver was super. The hotel location was perfect. We were an hours walk from anything we wanted to see and only twice used an uber when it was late at night. The chocolate and pastry tour was lovely as well as the others and Aneta who took us on the fashion tour was outstanding! Loved her.
What an amazing experience! Will use you guys again in future.

Hotel Review
Hôtel Lorette—Astotel
Paris
Authenticity & Character
Location
Only an hours walk from all the sights
Staff
Cleanliness & Comfort
Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Marseille | Replied on Mar 25, 2024

Dear Carika,
Thanks a lot for your nice review!
All the team is happy to read that you had a great time in France and enjoyed our activities and guides! We also really have pleasure organizing this sister trip for you :)
Have a safe flight back in South Africa!
Best
Bastien

We had an awesome trip that was planned by Ma...
France | Mar 4 - Mar 13, 2024

Anthony
Anthony K.
Bushnell, FL | Reviewed on Mar 18, 2024
We had an awesome trip that was planned by Mathilde. She was very responsive and met all of our needs. Thank you for your assistance! Read more

We had an awesome trip that was planned by Mathilde. She was very responsive and met all of our needs. Thank you for your assistance!

Hotel Reviews
Le Manoir Saint Thomas
Amboise

Staff was incredibly friendly and helpful. Great location and easy parking. Breakfast was awesome also. Thank you!

Authenticity & Character
Location
Easy to walk to everywhere!
Staff
Super friendly and helpful
Cleanliness & Comfort
Villa Lara Hôtel
Bayeux

First class hotel. Staff was incredible and room was spotless. Perfect location to walk the town or do the D-Day tours.

Location
Staff
Cleanliness & Comfort
Pullman Paris Roissy Cdg Airport
Roissy-en-France

Hotel was nice but very confusing on how to get to the hotel. The other airport hotels have van shuttles that pick you up in front of terminals. Pullmans hotel logo is listed on the airport shuttle sign, but the do NOT offer the shuttles. You have to take the CDGVAL train to their hotel which is very easy. So make sure you know that and dont follow the shuttle sign that has the Pullman hotel logo on it as a pickup spot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Mar 19, 2024

Bonjour Anthony and Barbara,
Thank you so much for sharing your review and your experience, it is so helpful for us :) It was a real pleasure to welcome you here!
I wish you all the best for your future travels!
Best, Matjomde

We had a wonderful time in France. Vaseem, Lu...
France | Mar 4 - Mar 13, 2024

Emily
Emily T.
Deer Valley, AZ | Reviewed on Mar 14, 2024
We had a wonderful time in France. Vaseem, Lucie, and Audrey took good care of us and helped us navigate our first trip abroad as a family of four. The highlight of our trip was Paris. We loved the guided museum tours and especially loved our Pastry Tour of Le Marais with Rachelle! Read more

We had a wonderful time in France. Vaseem, Lucie, and Audrey took good care of us and helped us navigate our first trip abroad as a family of four. The highlight of our trip was Paris. We loved the guided museum tours and especially loved our Pastry Tour of Le Marais with Rachelle!

Hotel Reviews
Hotel de l'Amphithéâtre

It was very quiet and the staff were all friendly. A bit dated but charming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Disney Sequoia Lodge

The lobby and restaurants with breakfast buffet were great. The rooms are very dated and the beds a bit uncomfortable.

Authenticity & Character
Location
Ten minute walk to the parks.
Staff
Cleanliness & Comfort
Activity Reviews
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

The views from the top are incredible!

French macaron bakery class for families
French macaron bakery class for families
Paris

The location of the class was very cool, we had no idea we would be in Les Galeries Lafayette. It was nice and quiet in the baking room but not totally sure it was worth our time if I’m being honest. Not super interactive for our 5 and 7 year old.

Quality of Experience
Guides, Drivers and Staff
Louvre Treasure Hunt
Louvre Treasure Hunt
Paris

The Louvre is overwhelming but we were thankful to have Claire as a guide. She had a fun game for the kids to hunt for specific parts of paintings which kept them engaged. We were not prepared and the kids were thirsty and hungry and water was not easily accessible in the museum. With that aside it was a great time!

Quality of Experience
Guides, Drivers and Staff
Guided visit, wine and olive oil tasting at Chateau Romanin
Guided visit, wine and olive oil tasting at Chateau Romanin
France

Lovely winery, knowledgeable staff and stunning scenery!

Quality of Experience
Guides, Drivers and Staff
Self-guided exploration of Aigues-Mortes and Safari in Camargue
Self-guided exploration of Aigues-Mortes and Safari in Camargue
France

While the driver was so sweet and friendly, this tour just missed the mark for us. The advertised photos are a bit misleading. There are no wild horses in France as our guide informed us, we drove around to fenced in horses, a very cool salt marsh, some flamingos, and a fenced in bull pen. There was no tasting of local products, we were late due to an issue with weather, but I don’t believe it would have been included either way.

Quality of Experience
Guides, Drivers and Staff
Day in Disneyland Paris - 2 Parks
Day in Disneyland Paris - 2 Parks
France
Half day visit to the Royal Versailles with transfers
Half day visit to the Royal Versailles with transfers
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Pastry Tour of Le Marais
Pastry Tour of Le Marais
Paris

This was a hit with all four of us, Rachelle was kind, knowledgeable, and a not bit gimmicky. We had a wonderful time with her and didn’t want it to end! Also, the pastries were delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vaseem Akaram
Vaseem
Vaseem Akaram
Local specialist in Montpellier, France | Replied on Apr 15, 2024

Hi Family,

Thank you so much for your lovely feedback, Kate. Thank you for trusting Kimkim and providing us with the opportunity to organize a wonderful trip for you both. It was a great pleasure to organize a trip to France for you & your family and so good to know that you had a great time here.

best wishes!

Vaseem

Margaux was excellent ...
France | Mar 2 - Mar 10, 2024

Jennifer
Jennifer S.
Schulenburg, TX | Reviewed on Mar 11, 2024

Margaux was excellent in planning and helping with any hiccups during the trip. Very impressed with how dedicated Margaux was in ensuring I was had a great experience even when some things didn’t pan out.

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Mar 12, 2024

Bonjour Jennifer,

Thank you so much for your kind words and for taking the time to share your feedback with us, this helps us to improve our services!
I am glad you enjoyed your stay in France and kept nice memories from this amazing adventure in the city of Love.

Thanks again for your trust in Kim Kim and our team,
Take care of yourself, Margaux

Dreamy Paris with responsive specialist!
France | Feb 4 - Feb 8, 2024

Monique
Monique L.
Germany | Reviewed on Feb 13, 2024
Mathilde was super responsive to every request. We had to make changes in our planned tours, and she made sure what we needed happened. Paris is dreamy and fun! Mathilde made it easy to show that side to our teenagers! Read more

Mathilde was super responsive to every request. We had to make changes in our planned tours, and she made sure what we needed happened. Paris is dreamy and fun! Mathilde made it easy to show that side to our teenagers!

Hotel Review
Hôtel Lorette—Astotel
Paris

We had two rooms and one was def better than the other. The smaller had a shower curtain instead of door, which makes for a less enjoyable experience. Otherwise location is perfect!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
French Dessert Cooking Class
French Dessert Cooking Class
Paris

Chef Dominique is easy going and funny! This was the best part of our trip! The desserts were simple but delicious! Will show off to our friends our new baking skills!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Feb 13, 2024

Bonjour Monique,
Thanks for your amazing review! I'm happy to read that you enjoyed the cooking class and had a great trip :)
I wish you and your family all the best!
Mathilde

All the tour guides were VERY knowledgeable a...
France | Jan 16 - Jan 30, 2024

Derina
Derina P.
Ashburn, VA | Reviewed on Feb 06, 2024
All the tour guides were VERY knowledgeable and super friendly.
We especially enjoyed the Nice part of our tour and Xavier as our guide.
Resihome in Nice was not as nice as we hoped.
Marriot was nice and the staff very friendly.
Train ride was ok. Difficult to navigate due to our large luggage and inexperience traveling on trains. Would prob prefer not to travel via train in the future.
Read more

All the tour guides were VERY knowledgeable and super friendly.
We especially enjoyed the Nice part of our tour and Xavier as our guide.
Resihome in Nice was not as nice as we hoped.
Marriot was nice and the staff very friendly.
Train ride was ok. Difficult to navigate due to our large luggage and inexperience traveling on trains. Would prob prefer not to travel via train in the future.

Hotel Reviews
Residence Inn by Marriott Paris Didot Montparnasse
Paris

Very friendly staff. Rooms clean and updated.

Authenticity & Character
Location
Staff
We had a lot of questions in general and everyone very willing to help.
Cleanliness & Comfort
Large Updated TV’s room cleaned daily
Ibis Paris Roissy CDG 3*
Tremblay en France

Very bare bones type hotel. Shower was weird set up. Clean, restaurant and bar very nice option as we got in late and were flying out in the a.m. ok with staying here due to the fact that we really only needed a place to sleep. Would def not to want an extended stay here.

Authenticity & Character
Location
Great location by airport
Staff
Cleanliness & Comfort
Not really comfortable but clean.
Residhome Nice Promenade
Nice

Hotel needs updating. Some cleanliness issues due to mostly age. Sun deck very worn and aged, Not really a nice feature.

Authenticity & Character
Location
Close to beach and street with lots of restaurants.
Staff
Cleanliness & Comfort
Please see comments in the review section.
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Feb 13, 2024
Dear Derina, I would like to thank you for giving us your feedback on your trip to France! Your kind words and positive review are really appreciated. I appreciate your comments on both the highlights and the negative experience. I wanted to let you know that I did follow up on the issue of the hotel in Nice and the hotel assures us they will be renovating soon. I apologize for that inconvenience. I strive to provide the best experience for my travelers and your comments allow us to... Read more

Dear Derina,

I would like to thank you for giving us your feedback on your trip to France! Your kind words and positive review are really appreciated.

I appreciate your comments on both the highlights and the negative experience. I wanted to let you know that I did follow up on the issue of the hotel in Nice and the hotel assures us they will be renovating soon. I apologize for that inconvenience.

I strive to provide the best experience for my travelers and your comments allow us to improve.
So thank you for taking the time to share your feedback as they are very important to us. You help us to control, maintain, and improve the quality of our services and those of our local partners. I hope you will travel with us again.

Thanks again for your trust in Kim Kim and in our team !

Respectfully,
Josée

Mixed experience with Kim Kim
France | Jan 12 - Jan 18, 2024

jane
jane S.
Chicago, IL | Reviewed on Jan 22, 2024
I have many positive things to say about Kim Kim and some questions about the costs of the trip. Sebastian was very responsive and helped us when we needed it. This was especially true about getting in to our hotel early. It was nice that he was from France and knew Paris. In the beginning he sent several possible trip options. It seemed that the these options were not really what we had in mind. Our primary reason for going to Paris was to see the Mark Rothko show. Sebastian recommended... Read more

I have many positive things to say about Kim Kim and some questions about the costs of the trip. Sebastian was very responsive and helped us when we needed it. This was especially true about getting in to our hotel early. It was nice that he was from France and knew Paris. In the beginning he sent several possible trip options. It seemed that the these options were not really what we had in mind. Our primary reason for going to Paris was to see the Mark Rothko show. Sebastian recommended many other types of activities and we were not interested in them. We like to wander around Paris on our own without many tours. I can imagine that this was frustrating for Sebastian. I wonder if somehow that could have been more clearly stated. I had a friend who contacted Kim Kim recently wanting a trip to Paris. She wanted to wander around without many tours and was told by Kim Kim that it wasn't the type of trip Kim Kim planned.
When I inquired about the price break down I was given a vague response, they said they don't give the actual prices. When I look at the cost and what we actually used from Kim Kim its hard for me to reconcile. Kim Kim provided the cost of the hotel, transportation to and from the airport and tickets to 2 events .I am happy to pay for the all that Sebastian did and yet the price seems very high. The cost differential ( to the best of our abilities) was a several thousand dollars higher. If there is a representative from Kim Kim who would like to discuss tis further, please feel free to contact us.

Hotel Review
My Maison in Paris - Louvre
Paris

This place was great. The location was accessible to many things and the staff was helpful. The place was clesan and had all that we needed. Many conveniences are in the neighborhood. Would highly recommend?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Covered Passageways of Paris
Covered Passageways of Paris
Paris

This tour was long and heavy on the ancient history of Paris.

Exhibition at the Louis Vuitton fondation
Exhibition at the Louis Vuitton fondation
Paris

This exhibit was amazing. Having a ticket was important. We provided our own transportation both ways.

Quality of Experience
Local specialist: Sebastian Prino

Fanstastic Family Trip To France
France | Dec 21 - Dec 30, 2023

Tad
Tad F.
Ashburn, VA | Reviewed on Jan 20, 2024
Our family trip to France was fantastic. Bastien, our local specialist work with my wife, Gina, to customize everything to
us. We have planned tours with guides to amazing Chocolatiers in Paris, Versailles, the Beaches of Normandy , Sainte-Mère-Église, and near by bunkers and other sites of WWII, Mont-Saint-Michel, and Château d'Amboise. All of our Guides deserve their own 5 star ratings. All of our travel, from being picked up at the airport, our tours, the hotels we stayed in were...
Read more

Our family trip to France was fantastic. Bastien, our local specialist work with my wife, Gina, to customize everything to
us. We have planned tours with guides to amazing Chocolatiers in Paris, Versailles, the Beaches of Normandy , Sainte-Mère-Église, and near by bunkers and other sites of WWII, Mont-Saint-Michel, and Château d'Amboise. All of our Guides deserve their own 5 star ratings. All of our travel, from being picked up at the airport, our tours, the hotels we stayed in were all well worked out . And if we had any concerns, even just to verify what we thought we knew, Bastien promptly responded. Even on Christmas Day!

Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Marseille | Replied on Jan 22, 2024

Thank you Tad 🫡
We are super happy that you enjoyed our guide and services.
All the best for 2024!

Great family trip to Paris
France | Jan 2 - Jan 9, 2024

E
Ellen K.
Haverhill, MA | Reviewed on Jan 19, 2024
While they were all good, our tour guides for the marais and the Louvre were exceptional. The cooking class in the chef’s kitchen was also a highlight. The wine tasting was more a history with nice wine and cheese but an interesting evening (next time I would go to a vineyard instead). All in all a great trip. Read more

While they were all good, our tour guides for the marais and the Louvre were exceptional. The cooking class in the chef’s kitchen was also a highlight. The wine tasting was more a history with nice wine and cheese but an interesting evening (next time I would go to a vineyard instead). All in all a great trip.

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

The hotel staff was great. They had hot water issues that required us to move but the hotel made sure we were taken care of and absolutely did their best by us. Great hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jan 31, 2024

Dear Ellen,

Thank you so much for sharing your feedback on the hotel and tours you've experienced during your trip to beautiful France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Sorry again for this "hot water issue" but I understood that you truly appreciated your Paris experience !
Hope to meet you again on Kim Kim !
All the best,
Nathalie

Most amazing French Riviera trip with 4 locations in 10 days!!
France | Dec 30 - Jan 9, 2024

D
Dhritiman D.
Pleasanton, CA | Reviewed on Jan 10, 2024
We had the most amazing trip of the French Riviera thanks to Kimkim team and especially Sarah. Everything from hotel bookings, to car rental, 5-6 trips to various historic locations, food/walking tours, winery/olive oil tasting and tips and adivce were planned flawlessly. Most importantly, Sarah kept helping us with adjustments to the trip based on changes in weather (rain/wind) etc. so were able to enjoy every single day. The choice of hotel locations was very thoughful and we were... Read more

We had the most amazing trip of the French Riviera thanks to Kimkim team and especially Sarah. Everything from hotel bookings, to car rental, 5-6 trips to various historic locations, food/walking tours, winery/olive oil tasting and tips and adivce were planned flawlessly.

Most importantly, Sarah kept helping us with adjustments to the trip based on changes in weather (rain/wind) etc. so were able to enjoy every single day. The choice of hotel locations was very thoughful and we were always close to transportation and food. the plan included driving directions, local events (like Christmas markets etc) - it just made our trip hassle free and truly memorable!

Hotel Reviews
Palais Saleya Boutique Hôtel
Nice
Le Mas des Tourterelles
Sheraton Nice Airport
Hôtel Capucines
Hotel de Cambis
Avignon
Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Jan 11, 2024
Hi Dhritiman! Thanks so much for this amazing review. I'm really glad to see that we've managed to help you enjoy this fantastic winter trip. It's another way to discover the French Riviera, with a different atmosphere, a bit slower than usual, but with the right tips and addresses, you can still have a great time! My team and I were delighted to assist you, and we can't wait to organize your next trip! We also operate in the UK, so don't hesitate to reach out if you need any assistance... Read more

Hi Dhritiman!

Thanks so much for this amazing review. I'm really glad to see that we've managed to help you enjoy this fantastic winter trip. It's another way to discover the French Riviera, with a different atmosphere, a bit slower than usual, but with the right tips and addresses, you can still have a great time! My team and I were delighted to assist you, and we can't wait to organize your next trip! We also operate in the UK, so don't hesitate to reach out if you need any assistance there! If you have some pictures to share, that would be amazing, send me a message so I can see your family in action ;)

Thanks again to the 4 of you for your trust!
Sarah & The High Point Holidays Team

Matthew at Mont Saint Michele, Roberto for No...
France | Dec 16 - Dec 23, 2023

Tracy
Tracy N.
Little Rock, AR | Reviewed on Jan 06, 2024
Matthew at Mont Saint Michele, Roberto for Notre Dame and Saint Chapelle, David on the chocolate and pastry tour, Celine at the Louvre tour were all very pleasant and very knowledgeable! I would give a word on the fashion tour...it was more of the education on history of fashion and not quite what we expected. Overall the tours were very enjoyable and informative. Read more

Matthew at Mont Saint Michele, Roberto for Notre Dame and Saint Chapelle, David on the chocolate and pastry tour, Celine at the Louvre tour were all very pleasant and very knowledgeable! I would give a word on the fashion tour...it was more of the education on history of fashion and not quite what we expected. Overall the tours were very enjoyable and informative.

Activity Reviews
Treasure Hunt at the Louvre
Treasure Hunt at the Louvre
Paris

We all enjoyed this activity very much and Celine was a delight, however, we did not do a treasure hunt.

Arc de Triomphe - Skip the line ticket
Arc de Triomphe - Skip the line ticket
Paris

Wonderful view from the summit! Our first view the day we arrived...perfect!

Paris Dinner Cruise
Paris Dinner Cruise
Paris

Such a fun way to see some of the city from the River Siene. Food was ok, but the Eiffel Tower was worth seeing from the boat.

Saint-Germain-des-Prés Pastry and Chocolate Tour
Saint-Germain-des-Prés Pastry and Chocolate Tour
Paris

David was very helpful and the tastings were over the top. However, it should be advised to eat before...it was a lot of sugar for an empty stomach.

Cheesemaking workshop and cheeses and wine tasting (small group/2hours)
Cheesemaking workshop and cheeses and wine tasting (small group/2hours)
Paris

This was a very interesting and scientific experience making butter, cheese and then sampling! We enjoyed this a lot.

French Fashion, Fragrance and Fun in the Marais
French Fashion, Fragrance and Fun in the Marais
Paris

This was not what we expected for this tour. We assumed we would see some fashion, maybe a small fashion show, however it was more of an overview of the fashion through history. Very interesting, but not as much fun as informative.

Palace of Versailles Half-Day Trip including transportation from Paris, Skip-the-Line Access and Audio-Guide
Palace of Versailles Half-Day Trip including transportation from Paris, Skip-the-Line Access and Audio-Guide
Paris

Cool tour, but limited information on the self guided tour. I have been before and there is so much more information that was not disseminated on the app we were given. Still a very good tour and Versailles is always beautiful despite the rainy cold weather.

Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris

The summit of the tower was amazing! We climbed some of the stairs but opted for the elevator to the top! Amazing views! Worth the tour for sure!

Mont Saint-Michel Tour and Abbey visit with Cider Tasting
Mont Saint-Michel Tour and Abbey visit with Cider Tasting
Paris

This tour was great and Matthew was a very informative guide. Long day but totally worth it!

Private visit of Notre-Dame and Sainte-Chapelle
Private visit of Notre-Dame and Sainte-Chapelle
Paris

Unfortunately, Notre Dame was not ready to tour, still surrounded by scaffolding, but Saint Chapelle was beautiful. Roberto was very knowledgeable and informative.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jan 29, 2024

Bonjour Tracy ! Thank you very much for sharing your thoughts about all the tours you did during your wintertime in Paris.
Your feedback is very important for us, I have noted all your comments to improve the quality of our services.
Thanks again to the 4 of you for your trust in Kim Kim and our team, it was a pleasure to work together :)
I wish you all the best in your future travels! Take care,
Amandine

Thumbs up for our local specialist and guides!
France | Dec 21 - Dec 30, 2023

R
Regina F.
Ashburn, VA | Reviewed on Jan 01, 2024

Bastien did a great job with the planning and communication throughout our trip. We loved all of our guides and the personalization they provided. I'm glad we used this service for our international trip which made everything go smoothly.

Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Marseille | Replied on Jan 02, 2024

Greetings Regina to you and the family,
Thank you for choosing us, and for being such keen explorers. I can see that the different legs of the trip pleased you a lot. We also love our guides and partners!
I also want to say that I thoroughly enjoyed your attitude before during and after the trip! You are a real pleasure to work with as well.
sincerely, do take care and stay in touch!
Bastien & the whole team at Serenji Travel