Galapagos Islands Travel Agents

Kimkim has selected the best Galapagos Islands travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Galapagos Islands who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
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Chat with a local specialist who can help organize your trip.

Alvaro Pereira

(77 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Alvaro specializes in: Highlands, Coast, Cloud Forest, & Amazon of Ecuador, Colombia and Peru - Galapagos: Island Hopping and Cruises - Self Driving Trips - Inclusive Travel - Family Adventures
Recent traveler reviews for Alvaro:
"Alvaro and Jacquie did an excellent job planning our Galapagos trip." - by Mark, Feb 13, 2025 · see review
"Alvaro was detailed in his planning and offered options when booking accommodations and activities." - by Christine, Feb 12, 2025 · see review
"Shout out to Jacquie and Alvaro!" - by Carey, Feb 11, 2025 · see review

Mathias Onisseit

(61 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Mathias specializes in: Hiking, off the beaten track, cloud forest, rain forest
Recent traveler reviews for Mathias:
"The service that we received from Mathias, our local specialist was nothing short of spectacular." - by Abby, Mar 6, 2025 · see review
"A fantastic tour put together by Mathias!" - by Nihar, Dec 29, 2024 · see review
"This is the third time we worked with Mathias, and it was as always, a great trip." - by Victoria, Aug 10, 2024 · see review

Linda Schulz

(29 reviews)
Galapagos Islands Travel Agent based in Quito
Linda specializes in: Off-the-beaten-track; rainforest; Galápagos; active tours
Recent traveler reviews for Linda:
"This was a great trip Linda did a great job planning everything!" - by Rita, Nov 19, 2024 · see review
"Linda was beyond fabulous- knowledgeable, friendly, accommodating." - by Marcia, Apr 22, 2024 · see review
"Linda and team were amazing in planning our custom trip to Ecuador and the Galapagos!" - by Celia, Mar 1, 2024 · see review

Isabel Pérez

(13 reviews)
Galapagos Islands Travel Agent based in Quito
Isabel specializes in: Trips to the highlands of Ecuador, wildlife, Amazon Rainforest, Galapagos Islands
Recent traveler reviews for Isabel:
"I want to thank our local specialist, Isabel, for the perfect organization of this vacation." - by Tanya, Nov 3, 2024 · see review
"It was an amazing and wonderful experience made easy and worry-free by Isabel Pérez's diligent planning and responsiveness to our requests and force major causes requiring changes in the itinerary." - by Ora, May 1, 2024 · see review
"Isabel was manning the control decks and absolutely nailed it." - by Stuart, Nov 18, 2023 · see review

Nicolas Cadena

(13 reviews)
Galapagos Islands Travel Agent based in Ecuador
Nicolas specializes in: Amazon expeditions, Galapagos Island hopping adventures, Andean highlands exploration
Recent traveler reviews for Nicolas:
"Nicolas did an amazing job of answering my numerous questions." - by Laura, Dec 7, 2024 · see review
"Nicolas arranged special arrangements for us and was great to work with." - by Matt, Dec 3, 2024 · see review
"Nicolas helped me organize a scuba dive for my last day in the Galapagos and stayed in touch throughout the whole trip to check on me which was great." - by Chloe, Jan 28, 2024 · see review

Jacquie Granda

(9 reviews)
Galapagos Islands Travel Agent based in Quito - Ecuador
Jacquie specializes in: Birdwatching, Wellness Experiences, Food Tours, Family trips, Romantic trips, Hikking, Taylor made tours, Mountain Climbing, Historical and Cultural Tours, Regenerative Tours
I am an Ecuadorian woman, born and raised in Quito, totally proud of my cultural background. I was really fortunate to grow up in a green valley surrounded by mountains, snow-capped volcanoes, thermal springs, crystal-clear creeks, and the characteristic charm of the cold wind sweeping down from... read more

Pilar Albuja

(7 reviews)
Galapagos Islands Travel Agent based in Ecuador Quito
Recent traveler reviews for Pilar:
"Summary ratings: Travel specialist (Pilar): 5/5 KimKim platform: 4." - by Jerry, Feb 11, 2024 · see review
"Pilar took into account our needs and desire when creating the itinerary." - by lalitha, Jan 2, 2024 · see review
"Pilar Albuja helped plan our itinerary." - by Sejal, Jan 2, 2024 · see review

Paola Vera Feijoo

(5 reviews)
Galapagos Islands Travel Agent based in Quito
Paola specializes in: Tailor made trips, Galapagos Islands (island hopping and cruises), Amazon, Andes, Coast
Recent traveler reviews for Paola:
"would do again, Paola was very informative and made the trip easy" - by Thomas, Mar 8, 2025 · see review
"Paola at Authentic Ecuador executed our 2 weeks flawlessly choosing wonderful hotels (GO Hotel and Kuyana Lodge were particular highlights) and paired us with an exceptional guide (Danny was attentive, knowledgable, friendly and anticipated our every need)." - by Christine, Feb 24, 2025 · see review
"I am a kimkim employee traveling with family, and Paola went out of her way to make sure we were taken care of, and every one of our needs were met!" - by Liz, Dec 3, 2024 · see review

Angie Maldonado

(3 reviews)
Galapagos Islands Travel Agent based in Quito - Ecuador
Angie specializes in: Outdoors, Adventure, Culture, Food, Amazon, The Andes, Galapagos
Recent traveler reviews for Angie:
"Angie Maldonado - Did an excellent job booking all the drivers, local transportation, excursions, hotels, and even dining for Christmas eve, and Christmas Day!" - by Chantal, Jan 1, 2025 · see review
"Angie from KimKim was our Experience Assistant." - by Jim, Dec 31, 2024 · see review
"Angie at KimKim worked closely with my husband and myself both in terms of organising our trip but also keeping in touch during our trip to make sure everything was perfect." - by [email protected], Sep 2, 2024 · see review

Maria Jose Jaramillo

(2 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Maria Jose specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Peru, Hiking, Colombia, Cultural Excurtion, Adventure Excurtion, Senior Travelers
From a young age, I dreamed of flying to every corner of the world, and my grandmother, recognizing my passion, took me on summer adventures to explore the hidden treasures of Ecuador. Those experiences fueled my love for travel and led me to pursue a degree in hospitality, allowing me to see... read more

More in Galapagos Islands


Trip Reviews for Galapagos Islands

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 176 ratings

Once in a lifetime vacation came true
Galapagos Islands | Mar 7 - Mar 14, 2025

mimi
mimi s.
Ashburn, VA | Reviewed on Mar 20, 2025
I must say Maria and her team made this vacation a dream vacation for me. As a solo traveler, it went above and beyond my expectations with making me feel valued and safe in my travels! I have been looking into going to the Galapagos for a few years now for the last couple being serious. I kept reading up reviews on travel companies or looking on sites where they have group tours and reading up information and just became so paralyzed and being able to make a decision because I looked at... Read more

I must say Maria and her team made this vacation a dream vacation for me. As a solo traveler, it went above and beyond my expectations with making me feel valued and safe in my travels!

I have been looking into going to the Galapagos for a few years now for the last couple being serious. I kept reading up reviews on travel companies or looking on sites where they have group tours and reading up information and just became so paralyzed and being able to make a decision because I looked at too much information and overwhelmed myself.

I happen to see an ad for Kim Kim on the internet and email about the possibility of a vacation in the Galapagos. And it was so easy from there. The team of Maria and everyone who helped her asked me lots of questions what I like to do, what time of year I wanted to go ,what my budget look like, the length of time for vacation and took that all into consideration and gave me a different couple of plans to look at to see which one would best fit my needs.

And so after thinking about it for another couple days I pulled the trigger as nervous as I was and I do not regret a second of it.

Once I selected a plan Maria and her team spent time with me on the phone going detail by detail of the plans even letting me know I never had to worry about setting up my own transportation to and from the airport or with any of my planned excursions which was fantastic because I really needed a vacation where I didn't have to think I just wanted to enjoy it. And removing the barrier of me not having to worry about finding cabs or how do I find cabs how do I get from here to there all that worry and stress was taken away.

The casas and hotels I stayed at were super cute staff was friendly I love that they were nice and small facilities I love the nice breakfast, and especially love that lava house had a house dog ❤️

Oh and my driver in Quito and the hotel in Quito were wonderful as well!!

The area of the casas and hotels were so safe I loved being able to walk around the entire Island and not be worried about anything and I was a standard at how clean the Galapagos was there was not a single speck of trash anywhere on the streets.

The first excursion at lobos island was memorable! The guide was so nice and the other people on the tour as well, it was nice and small! I finally got to see, in real life, blue footed boobies!! The snorkeling in the clear blue water was spectacular!! Some of the guests and I even explored around San Cristobal together and visited the Discovery Center and had a mojito together! The restaurants also had amazing food! The fresh shrimp ceviche was mouthwatering!

I must say kicker rock was my favorite excursion! The people on my excursion were all college students and their professor, the guides kept us all entertained and engaged w us all! We saw and swam w hammerhead sharks, manta rays, seals and sea turtles!

To have my last day on San Cristobal involve that was perfect! I must say how ecologically and forward thinking the Galapagos islands were was quite impressive!

Then I left for Santa Cruz on my second leg of the journey ❤️ another fabulous journey that was seamless!

Lava House was an adorable place to stay! Even had a resident house dog that I got to play with. I also loved the hammock on my balcony!

The first day there was a free day and I wandered to the beautiful Tortuga Beach. Breathtaking in scenery! The swimming iguanas were so cool!

My first adventure there involved visiting the Darwin Station and listening to the guides walk us through the history of Galapagos and how the center came to be, with lots of tortoises to see! There was also a lovely beach not far from their either! thet afternoon a trip into the Highlands to visit another facility with land tortoises and lava caves was great! Ran into more nice people there as well

Floreana Island was the perfect adventure to end my stay at Galapagos 🤩 our guide spent so much time talking w us about his island's history, and took us snorkeling in this wonderful lava rock beach. I had at least ten wild sea turtles just swim right with me and literally looked me in the eye! Tons of gorgeous fish like parrot fish, puffer fish, clown fish, and even saw a shark! It was breathtaking!

Next we went to another part of the island and got to swim at the black sand beaches. A wonderful lunch followed with delicious fresh caught tuna, vegetables and lentils followed. The group was small and we all enjoyed talking to each other and learning about everyone

Then we went to the Highlands of Floreana and learned about their efforts to save the tortoise species endemic to their island, explored lava caverns and enjoyed seeing the gorgeous views!

I really enjoyed walking the town when we got back and went back to my favorite restaurant to indulge in tuna ceviche and mojitos.

I sat back and thought that I'd never had such a phenomenal experience - I literally forgot what day it was! All of the memories I will have and pictures I've shown my friends!

My last day was seamless as well with my guide taking me from my hotel to the water taxi and then the airport. Absolutely nothing went wrong or was uncomfortable this whole trip! Any questions I had throughout my trip was quickly answered by my local guide or Maris!

I cannot state enough how much work this team put in to give me the ultimate dream vacation. 2024 was a very rough year. Kimkim and their wonderful team gave me the most memorable birthday day over ever had along with the most breathtaking of memories.

I will not hesitate to use them again. I cannot wait to go back and explore more of our wonderful world with them !!

Thank you so much for all that you and your team did for me! I wish I could write all of my guides to let them know how much their time truly mattered to me ❤️

Hotel Reviews
Ikala Quito Hotel
Quito

I arrived late at night, and was still welcomed with open arms by the staff. My room was so nice and comfortable. I especially loved the reminders the hotel wrote in regards to conservation and waste. I really loved the gift bag w chocolates too! My breakfast was perfect for the early morning trip!

Authenticity & Character
It stayed true to being uniqu
Location
It was not far from airport, was well lit, felt secure and so clean!
Staff
Very friendly and reminded me about my breakfast and asked about any allergies
Cleanliness & Comfort
I packed way too much as the hotel supplied everything I needed
Casa Pimampiro
Puerto Baquerizo Moreno

This was such a a cute casa with an easy walk down to the town area. It stayed locked and secure, the rooms were super comfortable. I loved that the staff asked each day what time I wanted breakfast as well. The conservation reminders were perfect

Authenticity & Character
Very unique
Location
Easy walking distance, safe
Staff
Everyone was super friendly
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

Loved this hotel! From the feeling of safety, the proximity to everything, walking was super easy to get anywhere. The room was extremely comfortable and loved that they had a water refill station! But I must say the house dog, lava, was truly adorable and I love throwing the ball for her

Authenticity & Character
Beautiful plants and maintenance around the facility I really love the hammock on my balcony
Location
Super easy location to walk anywhere you wanted to and walk back, a feeling of safety whenever you were outside the gates and they locked it to stay secure
Staff
Always very friendly , the lady serving breakfast were very nice
Cleanliness & Comfort
Activity Reviews
Welcome to the Capital of the Andes; Quito!
Welcome to the Capital of the Andes; Quito!
Galapagos Islands

I absolutely love my guy who picked me up. We spent a lot of time talking about Ecuador and keto and other places and he was very friendly and engaging got me to and from the hotel super easy I never had any stress about making it on time to the airport the next morning

Quality of Experience
Guides, Drivers and Staff
My guide was very nice and friendly and made it so easy to get through customs the next morning to get to my plane it would have been confusing had he not been there
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands

I truly love my guides on this trip. It was a nice small group so they made sure we were all safe and had walking sticks to go over the lava rocks which were not very stable. We got to see all the animals and he gave a great explanation for why this habitat why this animal needs to protected what this environment is all about and really made you feel in awe of nature

Quality of Experience
The planning and expectations set by the guide were perfect.
Food
I loved having the nice lunch of fish rice lentils and veggies they also had a chicken option and a vegetarian option too
Guides, Drivers and Staff
My guide on the islands David did a great job making sure that I had all my supplies for this trip it was perfect
Transport
Very easy and smooth and you're on a boat so you may get wet
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

This by far was my favorite adventure! I really love the whole team that helped get us prepared for this from taking us to the initial Beach and explaining to us how this plays a vital role in the galapagosis ecology and then taking us to see the estuary where we got to see baby white tip reef sharks baby manta rays puffer fish all these unique fish and creatures in the mangroves And then our guy spent a lot of time talking to us about safety and expectations when we get to kicker Rock and that rock is even more intense when you see it in person it's like five stories taller if not bigger and just all the time that we spent snorkeling and our guide took wonderful videos and pictures with his camera so that those of us who didn't have them could experience the beauty and the memories of that excursion

Quality of Experience
The guides did a fantastic job just explaining and showing everything they could of their world in that experience I cannot thank them enough
Food
They have a chicken vegetarian and tuna option but if you're in the Galapagos always choose the tuna it was so fresh with the lentils and the vegetables in the rice loved it
Guides, Drivers and Staff
They were so warm and caring and made sure we all had a great experience and they just feel like a team too
Transport
From the moment I was picked up at the hotel to the water taxi to the boat to the excursion was flawless
Welcome to Santa Cruz Island  & Afternoon at Leisure
Welcome to Santa Cruz Island & Afternoon at Leisure
Puerto Ayora

I really enjoyed getting to explore the island by myself for a bit on my own and visit a beach and some restaurants on my first night

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Cruz Island:  Charles Darwin Station, Highlands & Planting a Tree
Santa Cruz Island: Charles Darwin Station, Highlands & Planting a Tree
Puerto Ayora

The Darwin station is amazing. From the little area you can walk without your guide, to the entire tour from the beginning to the end you just fall in love with Galapagos and it's love for its environment whether it be animals or plants or the water.

Quality of Experience
Food
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

This day was utterly amazing. The sheer beauty of floriana just really hits you only 150 people live on this island. Yet there conservation efforts out due our large cities. The cleanliness and respects this place has for nature and its land is just awesome inspiring. The beaches are Christine the waters are clear the people are friendly the food is amazing every experience they'll let you see something different of our world

Quality of Experience
The guide was on point. Very passionate about his island and the shear beauty of nature
Food
That restaurant had the most amazing fried tuna, veggies, rice and lentils 🤤
Guides, Drivers and Staff
Transport
Transfer to Airport on Baltra Island - Flight back to Mainland
Transfer to Airport on Baltra Island - Flight back to Mainland
Galapagos Islands

I am so grateful for my guide that picked me up from the hotel and then took me to the water taxi then rode with me and the water taxi then rode with me on the shuttle to the airport as it's the most unique airport I've ever been to and how to get there. It made it stress-free. In the States you have to get to the airport at least 3 hours ahead of time at that airport I was there an hour and 20 minutes ahead of time and there was no problem. Plenty of time to make the plane and he made sure that I had plenty of time I was never worried

Quality of Experience
My driver was more than I could ask for making that sad day of leaving the Galapagos to go home run smooth
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Mar 21, 2025
Hi Mimi, Your review touched our hearts in so many ways. Reading about your journey and how it became the dream trip you’d always hoped for fills us with joy. We know that traveling solo can feel like a big step, and it means the world to us that you felt safe, cared for, and truly special throughout your adventure. This wasn’t just a trip for you, it was the realization of a dream you’d been saving and planning for. That’s exactly what we strive for: to turn those dreams into reality.... Read more

Hi Mimi,

Your review touched our hearts in so many ways. Reading about your journey and how it became the dream trip you’d always hoped for fills us with joy. We know that traveling solo can feel like a big step, and it means the world to us that you felt safe, cared for, and truly special throughout your adventure.

This wasn’t just a trip for you, it was the realization of a dream you’d been saving and planning for. That’s exactly what we strive for: to turn those dreams into reality. Every detail and moment is crafted with love and care because we know how much these experiences mean to people like you. Your story is a perfect example of why we do what we do, and it fills us with pride to know we played a part in making your dream come true.

We’re so happy you loved every part of your journey, from the cozy stays (and that adorable resident dog at Lava House! ❤️) to the unforgettable excursions like Kicker Rock and Floreana. Seeing the blue-footed boobies, exploring lava beaches, and especially swimming with hammerhead sharks, those are once-in-a-lifetime moments! Not everyone gets to experience something so magical, and we’re thrilled you did.

It’s also wonderful to hear how much you appreciated the little things, like not having to worry about transfers or logistics. That’s exactly what we want for you, to relax, enjoy, and soak in every moment without a single care.

Your trip wasn’t just an adventure; it was a celebration of life, a gift to yourself after a tough year. We’re so honored you chose to spend your birthday with us and that this journey left such a beautiful mark on your heart.

The world is full of incredible places waiting to be explored, and we’d love to help you discover more of them. If you ever dream of returning to Ecuador, whether it’s the Andes, the Amazon, or even the Galápagos again. We’re here for you. And if Peru or Colombia are calling your name, we’d be thrilled to create another unforgettable adventure for you.

Thank you for trusting us with your dream trip, Mimi. Your words mean so much to us, and we can’t wait to help you plan your next adventure whenever you’re ready.

With all our love and gratitude,
Majo and the KimKim team

We thought all of our guides were great! Step...
Galapagos Islands | Mar 8 - Mar 15, 2025

Melissa
Melissa W.
Dallas, TX | Reviewed on Mar 16, 2025
We thought all of our guides were great! Stephano, Alexis, Justin, Azu did a great job teaching us and helping us to have fun! Jacquie was our support person and she made everything run very smoothly. If I had a question, she could confirm the plan or make sure things went as planned. Read more

We thought all of our guides were great! Stephano, Alexis, Justin, Azu did a great job teaching us and helping us to have fun! Jacquie was our support person and she made everything run very smoothly. If I had a question, she could confirm the plan or make sure things went as planned.

Hotel Reviews
EB Hotel by Eurobuilding Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finch Bay Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
You have to take a little walk and free boat (provided by the hotel) to get to town, but it was all part of the experience and we loved the location!
Staff
Cleanliness & Comfort
The room was a bit small, but we didn’t spend much time there! The beds were very comfortable and the room was kept very clean.
Hotel Indigo Galápagos
San Cristóbal

This is a lovely hotel by the water and close to everything. We enjoyed sitting by the pool in the mornings and listening to the sea lions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking Tortuga Bay (by boat) - Afternoon at Leisure
Kayaking Tortuga Bay (by boat) - Afternoon at Leisure
Puerto Ayora

Tortuga Bay was beautiful. We saw so many marine iguanas and learned about the sea turtles nesting. The waves were incredible and made the walk to Mansa beach a lovely one. We kayaked in the calmer water and saw the mangrove and many, many sea turtles. My daughter loved this!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

We had a great time seeing all the different birds and learning how to identify them. We saw iguanas and sea lions as well. The snorkeling was fun too! We saw rays and reef sharks as well as many varieties of fish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
There was a lot of waiting on this tour. We had a great time, but when it was all over we had to wait a long time to leave.
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

We enjoyed talking with our guide, Justin. The Interpretation Center was okay. La Lobería was beautiful and it was cool to see the sea lions. The conditions were a little rough for snorkeling, but we had a good time. There was heavy rain on the way back to our ride.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to the airport for your flight back home (Departure)
Transfer to the airport for your flight back home (Departure)
Galapagos Islands
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

This was a very cool experience. The restaurant was nice, and we were able to watch the tortoises in the rain. They had rain boots and umbrellas for us. We didn’t end up planting a tree, because my daughter got stung by fire ants in that area. My only suggestion would be to find a way to treat for fire ants.

Quality of Experience
The ants made it a little less amazing. But otherwise it was great.
Food
Guides, Drivers and Staff
Stephano was very knowledgeable and his English was great. We learned so much that day!
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands

This was our favorite day! We saw lots of wildlife at Las Lobos Island and enjoyed snorkeling as well. Right after snorkeling we actually followed a pod of Orcas rather than going to the beach. Apparently this is super rare, so maybe don’t expect an orca sighting!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Expedition to El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
Private Expedition to El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
Galapagos Islands
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Galapagos Islands

Marco was so kind. He took us to the hotel and then picked us up early in the morning. The process to fly between Quito and Baltra was not self-explanatory, so it was nice to have his guidance!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 17, 2025
Dear Melissa,
Thank you so much for your kind words!
I'm truly happy to hear that you and your family had such a wonderful experience in the Galápagos. It’s great to know that Stephano, Alexis, Justin, and Azu did a fantastic job teaching you and making sure you all had fun along the way. I’m also glad that Jacquie was able to support you throughout the trip and make everything run smoothly!
I truly appreciate your comments related to hotels, the staff, and the service, it is so important to... Read more

Dear Melissa,
Thank you so much for your kind words!
I'm truly happy to hear that you and your family had such a wonderful experience in the Galápagos. It’s great to know that Stephano, Alexis, Justin, and Azu did a fantastic job teaching you and making sure you all had fun along the way. I’m also glad that Jacquie was able to support you throughout the trip and make everything run smoothly!

I truly appreciate your comments related to hotels, the staff, and the service, it is so important to improve and to share too, with your feedback.

We are glad you had such a great trip, and I’d be delighted to help you plan an even more personalized and exclusive experience in the future!
We wish you many more amazing adventures together!

All the best,
Alvaro and Jacquie

great trip
Galapagos Islands | Feb 5 - Feb 15, 2025

Thomas
Thomas L.
Palm Coast, FL | Reviewed on Mar 08, 2025
would do again, Paola was very informative and made the trip easy Read more

would do again, Paola was very informative and made the trip easy

Hotel Reviews
Ibis Styles El Malecón
Guayaquil

excellent service and room perfect great restaurants near by and boardwalk

Authenticity & Character
Location
location was perfect
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno

not the best

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

this was a beautiful place clean great breakfast and staff were amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Galapaguera Tortoise Reserve
Galapaguera Tortoise Reserve
Galapagos Islands
Local specialist: Paola Vera Feijoo

Outstanding Service
Galapagos Islands | Feb 25 - Mar 3, 2025

A
Abby S.
New Orleans, LA | Reviewed on Mar 06, 2025
The service that we received from Mathias, our local specialist was nothing short of spectacular. We had to abort a previous trip due to illness. Mathias worked with us for 2 years, assisting us in getting our travel insurance money and rebooking our trip. He stayed in contact with us over the course of the booking process and also once we were in country. He even made a special trip to take us for dinner at the airport during a long layover. I would strongly recommend him for any travel you... Read more

The service that we received from Mathias, our local specialist was nothing short of spectacular. We had to abort a previous trip due to illness. Mathias worked with us for 2 years, assisting us in getting our travel insurance money and rebooking our trip. He stayed in contact with us over the course of the booking process and also once we were in country. He even made a special trip to take us for dinner at the airport during a long layover. I would strongly recommend him for any travel you are considering!

Hotel Reviews
La Casona de La Ronda
Quito

Lovely hotel. Lots of old city charm. Excellent service. Delicious omelette for breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Archipel I
Guayaquil - Ecuador

We were happy to go on a small ship so that we would not be overrun with people. The ship has a nice layout with plenty of room to roam about. The food was good with many different choices. The only negative would be the intermittent hot water for showers.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 16, 2025
Dear Abby, Thank you so much for your kind words! I'm truly happy that you were finally able to come to Ecuador this year for your Galapagos cruise and that you had such a great experience. It was a pleasure assisting you throughout the process, and I’m glad everything worked out in the end after almost two years of trip interruption. It was also wonderful to finally meet you and Steve in person—I really enjoyed our dinner together! I just wish Steve could have tried more of the local... Read more

Dear Abby,

Thank you so much for your kind words! I'm truly happy that you were finally able to come to Ecuador this year for your Galapagos cruise and that you had such a great experience. It was a pleasure assisting you throughout the process, and I’m glad everything worked out in the end after almost two years of trip interruption.

It was also wonderful to finally meet you and Steve in person—I really enjoyed our dinner together! I just wish Steve could have tried more of the local specialties, but I’m sure he made up for it on board the ship. Thanks as well for pointing out the issue with the intermittent hot water; I’ll be forwarding your remarks to the cruise operator.

I truly appreciate your recommendation and wish you many more amazing travels ahead!

All the best,
Mathias & the Authentic Ecuador Team

Very Well-planned Trip
Galapagos Islands | Feb 6 - Feb 21, 2025

J
Joseph P.
Chicago, IL | Reviewed on Mar 03, 2025

Very well-planned trip. KimKim allows you to easily tailor your holidays to your tastes. We have done three trips with KimKim, and we have been very satisfied with each of them. Also, they seem to have a knack for finding very good guides.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 05, 2025

Dear Joseph, Thanks so much for the awesome review! I'm so glad to hear that you’ve had such great experiences with us. It’s always a pleasure helping tailor your trips to your tastes, and I’m happy the guides have been a standout for you. May your next adventures be just as amazing and memorable as the ones you've had so far. Best wishes, Paola