Kimkim Trip Reviews for Iceland

However, one detail that would've been nice to have is the suggested resturants closing times so I could have planned dinner better, as I was usually arriving just in time.

Preeti was AMAZING, available everyday until my last day of trip. It made things really flexible as I altered my trip when learning new sites to see as I met fellow travelers.

Really was a great trip. Day 2 needed a bit more instructions on sequence of stops. Food recommendations give were excellent, we could have used more recommended restaurants near we're we were booked to stay each night. Everything was really great and we had an awesome time.

Minor amounts of additional info would have help. Example is one of the guest houses did not serve breakfast. We did not bring food. Minor

Our trip involved the Ring Road and our advisor, Chris timed each day perfectly with the amount of driving and sight-seeing. The majority of the accommodation was wonderful with only two exceptions. The car rental was better than expected and all of the tours we requested were as described.

We had requested the Silfra snorkeling tour in January and received our vouchers from KimKim in March. After being in Iceland for over a week, we received an email from the snorkeling company requesting a medical questionnaire be completed prior to our tour three days hence. 24 hours later, after submitting it back, they "red flagged" me (the mother) because I was 'over 60' which then required a doctor's clearance. We wasted the next full day driving to another town to see a doctor and/or fax our doctor back in Canada (as email was not possible to our doctor's office). We finally solved the problem with many arrangements and long distance telephone calls but it was with great stress as it was our featured tour. This could have been easily solved had Chris and the tour company communicated that age would be an issue so that back in January, we could have seen our doctor *in Canada* to receive clearance prior. My age was known from the beginning of our trip planning. Vouchers should not be issued if a medical clearance has not been signed!

Well, it was between really good and perfect. We had a great time. The itinerary allowed us to see everything without feeling too overwhelmed. We only missed one thing on the super rainy and windy day. We are already planning our return trip! Turns out that where we spent our first night (and also our last) is a great place for seeing the northern lights, we are thinking of coming back for that, hopefully this winter. Thank you for your help in everything, you made our trip trouble free and memorable.

Chris from Kimkim was a tremendous help, from beginning to end. He helped with all kinds of planning, even calling hotels I had booked separately to make sure they had the right kind of beds ready. Kimkim literally made the difference between a high anxiety trip and a relaxed one. Very highly recommended!

Chris went above and beyond what I would have expected. As a result, the trip was both better and easier than it would have been without his help.

Kimkim and Halldor provided a great service for us.

I have planned fairly long international travel before and found it exhausting. It was great to just say what we wanted to do and have it taken care of. Everything worked out great in terms of having the vouchers we needed to do all the excursions we wanted.

Iceland is an incredibly beautiful country. Laugevegur deserves its position as one of the top hikes in the world! It is also totally doable in 2 days (but painful). This was by far the highlight of our trip.

Would definitely use this service again.

We had a great trip to Iceland! Loved the country and expansive and beautiful landscapes. Kimkim (Chris) provided us with the inside knowledge we needed to plan this trip. The accommodations were good. Two weeks was about the right amount of time for this trip, as we covered a lot of miles.

Chris was great to work with and was very patient in answering my numerous questions. Glad that he recommended that we visit the westfjords, as this was one of our favorite parts of the trip. For some of the things that we did it would have been nice to have some more detailed information in our itinerary so that we knew what to expect. For example, the road out to the Latrabjarg bird cliffs was a long, windy dirt road with not much room for vehicles to pass each other - and this whole excursion took us much longer than we expected. But, overall, the trip was a fantastic one and went smoothly!

The team was able to work in my added side trips to the schedule in a very efficient way.

Halldor and the team were great, answering all my "silly" questions about how things work in Iceland.
The communication initiated by the team did stop abruptly once my balance was paid though. It would have been better to at least drop me a line a week or so before my departure to verify everything was arranged.

Probably open by saying that nothing is ever perfect so that's my standard. Overall was very good! Was a little concerned about getting the confirmation that things were booked, etc. until ~60 hours before leaving. That said, the arrangements were 99% there (first night accommodation apparently sent email with instructions - Golden Circle Apartments (a code to access key box for identified apartment) - that I didn't have). Apart from that, the bookings were on the money. The google maps and itineraries were extremely helpful - the pacing seemed right on the money - and the things we discussed were all good additions. A couple of places the roads were unexpectedly bad (from Dettifoss to Horseshoe Canyon on north coast - which threw off our timings - but all other dirt roads were fine. The details for restaurant reservations were good. No, overall is was a good "A" - and I tend to think that nothing is "perfect".

Again, good - trip was good; see earlier page for comments about being a little late with getting confirmations. I would have been happy even if i got just more of an update and a bit of dialogue to provide reassurance. I would suggest a little more proactive communication. BUT, the trip was very good; the pacing was right; the content was right; the accomodations all worked; and the day to day itineraries were very good to follow. Evidenced by "when we tried to add things - that's when we started to push timings, etc. I think some general remarks could help at the beginning - e.g. "you might be tempted to try and drive around some of the early fjords for a view but given them a pass - we've got some great ones to see later" - the itinerary was very good and covered all of the bases. It is easy to try and add - and we tried - and usually we saw something better later that was on the itinerary already..

The written itinerary and maps didn't match exactly which caused us some confusion a couple of times - nothing too major but when you can't understand the place names, it added some challenges.

Same as above - but by and large everything went really smoothly. For those days where we needed to arrive somewhere at a specific time (ie to catch a ferry), it would have helped if the itinerary had said we would need to leave our hotel by a certain time to view the suggested stop along the way - it was only when we plugged the map in that morning that we realized we wouldn't have time to go to one of the stops we would have liked to make. All the reservations and vouchers worked well so we really appreciated that.

It was very close to perfect. But, instead of sending a series of emails with the rental car, accommodation, and activities information, it would be better if all that information was accessible from the kimkim website so everything would be in one place.

Chris planned great activities, and he did a wonderful job with the accommodations. I wish there was more detail in his itinerary, though. Maybe he could include the price range for recommended restaurants and/or a warning that certain places had very limited restaurant options.

Fantastic everything - thank you

Amazing specialist helping us out and made it a really special and exciting trip tailored just the way we wanted. Thank you to his dedication!

Again, fantastic specialist and was 100% the reason our trip was so perfect. Big thanks to him in particular. Chris is who really made the trip awesome and ensured that personally.

Chris was outstanding. He always responded in an expeditious manner, his advice was excellent and his level of expertise on Iceland was high. Well done!

The accommodation near Vik, Sólheimahjáleiga Guesthouse , was outrageously expensive for what it was , and compared with the proper hotel the next night, Litli Geysir Hotel

You should add the Lava Centre to your itinerary. http://www.lavacentre.is/ We enjoyed a hour or two there and it provided some useful information about the thermal region. One of the useful titbit was to watch for the dome to form in the geyser before it erupts:

Chris planned a perfect itinerary for us. We only a long weekend to spend in Iceland and we felt that we got to see a lot in a little time. Additionally, Chris encouraged us to stay away from tourist traps and instead explore an area that we might not have thought of on our own. Our activities were a great balance of active and relaxing. Looking forward to going back another time to explore a different area.

Our trip to Iceland was great! I had no idea that the landscape would vary so much in the different regions - it is amazing. I loved the fact that every day we would have different experiences - waterfalls, glaciers, geysers, geothermal pools, cliffs, beaches, whales, birds, horses, I could go on... We really enjoyed trying to find all the "hidden" nature baths too.

My only complaint was that a more detailed printed itinerary would have been useful (or at least a more detailed paper map in the booklet). Our GPS wasn't working properly so we ended up not using it. Since all of the stops were marked on the GPS, it was hard to plan our days without having to look up all of the sights listed briefly in the itinerary to see where they were on the map and how to get there (the detours etc). Otherwise, we had a splendid time bouncing along in our Defender ;-).

Everyone was terrific!

Thank you for connecting us with Inga. She planned every detail perfectly including the weather. The trekking was incredible!

Inga was patient, kind and very knowledgeable. And she was quite an inspiration to my daughter and niece. To top it all off the food was fantastic and exceeded all our expectations.

Overall, the experience with KimKim was quite good. Need to check the rules about the car rentals. We were shocked by the massive deposit required by Sixt Car Rental in Iceland. Nowhere on our paperwork did it denote that they wanted a $2000 hold on our card for 20 days. We were forced to buy added insurance to get the deposit down. Also, need to be careful about where you book people based on their 'lifestyle'. Our second stay was at a hostel which was very inappropriate for who we were. It was adequate but the beds were very uncomfortable.

A few more details on a couple of things and more appropriate accommodations would have helped.