Kimkim Trip Reviews for Iceland

4.8
Based on 867 ratings
Read 867 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Adam was incredibly helpful and the trip he p...
Iceland | Nov 9 - Nov 18, 2024

James
James S.
Los Angeles, CA | Reviewed on Nov 19, 2024
Adam was incredibly helpful and the trip he planned was fantastic. We had some slight changes due to weather-no ones fault. However, Adam was always very quick to reply and provide us with an amazing plan B. He had fantastic communication and set up everything in a way that was convenient, streamlined, and easy to follow. Even in the initial planning stage, he worked very closely with us to provide the best trip possible, providing plenty of opportunities and great advice that was so... Read more

Adam was incredibly helpful and the trip he planned was fantastic. We had some slight changes due to weather-no ones fault. However, Adam was always very quick to reply and provide us with an amazing plan B. He had fantastic communication and set up everything in a way that was convenient, streamlined, and easy to follow. Even in the initial planning stage, he worked very closely with us to provide the best trip possible, providing plenty of opportunities and great advice that was so incredibly helpful. Would love to work with Adam again!

As the other person in this trip I figured I should chime in as well. Adam was fantastic! We committed the cardinal sin of travel and didn’t research very much. It didn’t matter because Adam did that for us. He was on top of everything. Very easy to get a hold of and even helped while we were in our trip and had to make last minute changes due to weather. Adam was great. I’d work with him again! Thanks Adam!

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Nov 20, 2024

Thank you so much for the great review! Maybe you weren't the luckiest when it came to the weather, but I'm glad that despite that, you had a fantastic trip! Thank you for the smooth communication, it was great working with you!

Gummi helped plan our itinerary and he was ve...
Iceland | Nov 11 - Nov 16, 2024

J
Julie M.
Ashburn, VA | Reviewed on Nov 17, 2024
Gummi helped plan our itinerary and he was very helpful. When you book trips for people, it would be helpful to ask their physical condition and capability. I have a balance disorder and osteoporosis (Bad bones, so I don’t want to fall and break anything) and I’m 65 years old. I spoke with Gummi about this and he said bring my walking sticks. The lava cave tour was hundred of steps down and up (a lot of space between each step..easy to trip or fall for me) and once we arrived there, I was... Read more

Gummi helped plan our itinerary and he was very helpful. When you book trips for people, it would be helpful to ask their physical condition and capability. I have a balance disorder and osteoporosis (Bad bones, so I don’t want to fall and break anything) and I’m 65 years old. I spoke with Gummi about this and he said bring my walking sticks.

The lava cave tour was hundred of steps down and up (a lot of space between each step..easy to trip or fall for me) and once we arrived there, I was unable to participate because it was too risky for me. My husband went and enjoyed it and that was fine but I wouldn’t have paid for me to go, so we lost that money.

The glacier and ice cave tour was ridiculous for me to participate. The truck driver to get us there drove like a maniac on the off road terrain to get to the glacier. He drove so fast and my back was smashing up and down and it was very scary too. Once we arrived (it was extremely windy and rainy) and I saw what it would take to participate and once again, I had to wait in the truck for an hour and a half because it was way too dangerous for me to participate. We lost that money for me too.

Our guide, Guttie (I’m sure I misspelled his name) was truly fabulous. His knowledge of Iceland and history facts were wonderful. I give him 10 stars! He made sure we saw the northern lights and spent two late nights with us until we did! He is warm and friendly and took care of everything for us.

So, like going into a restaurant and the server asks you if you have any food allergies, your company should ask the travelers if they have any physical limitations first!

Thank you,
Julie Mandell

Hotel Review
The Reykjavík Edition
Reykjavik
Location
Staff
Cleanliness & Comfort
Activity Review
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland
Quality of Experience
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 20, 2024
Hi Julie
I am happy to read that Gutti took great care of you, he's one of our best guides for sure.
As for the lava cave tour and the ice cave tour, yes we did speak about your osteoporosis, but only a couple of days before your arrival in Iceland when everything had already been booked.
You compare our service to a restaurant, and I can agree with that to a certain degree. The trip plan draft serves as a kind of menu, where you can choose what best suits your needs and capabilities....
Read more

Hi Julie
I am happy to read that Gutti took great care of you, he's one of our best guides for sure.

As for the lava cave tour and the ice cave tour, yes we did speak about your osteoporosis, but only a couple of days before your arrival in Iceland when everything had already been booked.
You compare our service to a restaurant, and I can agree with that to a certain degree. The trip plan draft serves as a kind of menu, where you can choose what best suits your needs and capabilities. When I share trip plan drafts I state very clearly in my text that the draft can easily be amended to fit your needs and wishes. Nobody knows your capabilities better than yourself, especially not someone you've never met. My default mindset is that people are generally healthy and in moderately good shape and if that's not the case I assume people will mention that in the first stages of planning.
I also like to point out that your original request specifically requested a lava cave tour.

As for the driver of the truck driving like a maniac, I am truly sorry to hear about that. Unlike the weather, they can and should control the way their passengers feel in their trucks. I will certainly follow up on this with the ice cave tour operator.

All the best
Gummi

Our second KimKim trip ...
Iceland | Nov 5 - Nov 11, 2024

Susan
Susan M.
Ashburn, VA | Reviewed on Nov 14, 2024
This was our second trip planned through KimKim in 2024. As with the first, it was tailored to our interests and seamless! Working with Eric was again a pleasure, he offered various ideas and options for the itinerary and was responsive to questions and concerns. Read more

This was our second trip planned through KimKim in 2024. As with the first, it was tailored to our interests and seamless! Working with Eric was again a pleasure, he offered various ideas and options for the itinerary and was responsive to questions and concerns.

Activity Reviews
Forest Lagoon
Forest Lagoon
Iceland

The best of all seven great geothermal baths we visited on this trip! Such a beautiful setting and varied options for soaking and sauna.

Quality of Experience
Guides, Drivers and Staff
Krauma
Iceland

Runner up for the best stop. Beautiful setting, multiple pools for soaking, infrared sauna and a steam room.

Quality of Experience
The view, the variety of soaking pool (temperatures), the saunas
Guides, Drivers and Staff
We were able to enter several hours earlier than reservation time, friendly staff
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

The beauty of the baths are best appreciated with a little daylight - we arrived after dark, and were unable to visual the setting very well. This is not a criticism of the facility - we understand the concept of keeping artificial lighting to a minimum!

Quality of Experience
The natural setting, several pools and the quiet - other than a few loud guests, but they were just enjoying themselves.
Guides, Drivers and Staff
Staff were friendly and knowledgeable. Explained the process upon arrival.
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Nov 15, 2024

Hi Susan,

Thank you for trusting us once again to prepare this second trip to Iceland for you and Leo. As always, it was a pleasure working with you on creating this adventure and bringing it to life :-)

All the best,
Èric

Celebration with Fire and Ice
Iceland | Oct 17 - Oct 26, 2024

Arundhati
Arundhati G.
India | Reviewed on Nov 10, 2024
This was a celebration trip – celebration of 25 years of friendship and we - Gail and Aru - picked the land of Fire & Ice! Both of us having experienced Kimkim earlier, decided to go with Kimkim. Our trip to Iceland was planned by Veronika from the Unforgettable Nordic. The initial part of nailing down a broad itinerary was a smooth process. Where it got tedious for us was when it came to planning the details. For example – we were specific in mentioning that we wanted a hotel with an... Read more

This was a celebration trip – celebration of 25 years of friendship and we - Gail and Aru - picked the land of Fire & Ice! Both of us having experienced Kimkim earlier, decided to go with Kimkim.

Our trip to Iceland was planned by Veronika from the Unforgettable Nordic. The initial part of nailing down a broad itinerary was a smooth process. Where it got tedious for us was when it came to planning the details. For example – we were specific in mentioning that we wanted a hotel with an elevator and a room of a particular size. All these details and more were overlooked. Veronika’s attention to detail and responsiveness was poor, at best, and it required a considerable amount of our time to ensure that all details were attended to. Further, we noticed a few planning glitches, information gaps, a general quality of oversight and a lack of regard for our collective & individual budget. She needed to have a far more in-depth knowledge of us, our abilities, our needs and what we want to do before she could fulfill what Kimkim actually promises – a customized trip. The amount of time it took for us to push her to get things done, we would have spent it better if we planned this on our own given that almost all the trips she chose are online anyway for people to make their own choices.

Thankfully, about a month prior to the start of our vacation, we were informed that Veronika is no longer with Unforgettable Nordic and we were assigned to Connor. Connor was an absolute delight to work with. He was informative, responsive, on-the-ball, quick to handle itinerary changes/ requests, clear in his communications, offered an opinion when needed and has a wicked and lively sense of humour! It was an absolute pleasure to have Connor partner us on this critical phase of our vacation and we enjoyed interacting with him. We were both relieved to have ‘on the ball’ Connor, especially since many of our activities were cancelled and needed rescheduling and reshuffling and he handled all these changes efficiently.

In terms of ratings, we would divide it:
For the portion with Veronika, my rating would be 1.5/5
For the portion with Connor, my rating would be 4/5

Some feedback for Unforgettable Nordic & KimKim:
1. Creativity of the itinerary: The portion of the itinerary from Unforgettable Nordic (Veronika) was standard tourist fare. Many of the interesting activities added to the itinerary were a result of our own research. All the tours were available through Viator, Tripadvisor or other such online spaces. We being seasoned travelers know this. Kimkim loses significant for us since it provides nothing new. So to actually have us as customers again Kimkim will need to up their game.
2. An escalation process/request a change of primary contact: Despite our initial discomfort, we had no way to escalate or discuss our issues - we (the customers) had to endure the poor levels of service with no place to complaint. This by any service standard is just poor customer management. Unless Kimkim does some quality control customers will dwindle.
3. More transparency: For a few of the experiences, we were booked for the premium level. We certainly did not mind. But it would have been appropriate to check if we’d prefer a standard or premium ticket for our experiences. The point is we weren’t aware that we had a choice.
4. Our experiences with service on Kimkim for Japan and Vietnam (separate vendors) were awesome. That experience led us to book Iceland with Kimkim. But the standards of service were much, much lower.

Overall, we had a beautiful trip. But it was seamless, primarily due to the level of attention and follow-up we did to the itinerary. If it wasn’t for us being on top of the itinerary, we would have experienced many glitches on our travel. As also, Connor’s contribution at the end – his on-ground coordination really helped us.

Hotel Reviews
Eyja Guldsmeden Hotel
Reykjavik

Great stay and service. Very friendly staff. Small rooms, but beautifully done up.

Authenticity & Character
Location
Staff
Superb
Cleanliness & Comfort
Gerði Guesthouse
Höfn

Basic. But good. Tiny rooms - ok for a night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dogsledding Mosfellsdalur
Dogsledding Mosfellsdalur
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Icelandic Night—Northern Lights Hunt, Cozy Blankets & Local Treats in Reykjavik
Ultimate Icelandic Night—Northern Lights Hunt, Cozy Blankets & Local Treats in Reykjavik
Reykjavík

We did not see this properly

Quality of Experience
Guides, Drivers and Staff
Transport
2-Day South Coast Tour: Waterfalls, Ice Caves and Glacier Lagoon (Day 1)
2-Day South Coast Tour: Waterfalls, Ice Caves and Glacier Lagoon (Day 1)
Iceland
Reykjavík Food Walk
Reykjavík Food Walk
Iceland
Icelandic Lava Show Reykjavik
Icelandic Lava Show Reykjavik
Iceland
Golden Circle Super Jeep and Snowmobile Tour
Golden Circle Super Jeep and Snowmobile Tour
Iceland
Local specialist: Connor Dempsey
Connor
Connor Dempsey
Local specialist in Umeå, Sweden | Replied on Nov 12, 2024

Aru, thank you for the review. I am very pleased to have had a part in yours & Gail's celebration of 25 years of friendship! As you mentioned, I only jumped in towards the end of your planning process, however the feedback you provided really is useful - I will keep all of these suggestions in mind going forward. Vi hörs, Heyrumst & দেখা হবে! Bahut bahut dhanyavaad, friends.

8 Days in Iceland!
Iceland | Nov 1 - Nov 8, 2024

Linda
Linda W.
Oregon City, OR | Reviewed on Nov 10, 2024
8 Days in Iceland! This was our second trip my husband and I have booked through KimKim and we really enjoyed it! Gummi did a great job planning our itinerary and was extremely responsive when we had questions or needed to tweak our plans. We travel a lot and using Gummi and KimKim really saved us time by booking hotels and activities and planning our route. This was a road trip, starting and ending in Reykjavik. We had a fairly aggressive itinerary and a lot of driving but we were able to... Read more

8 Days in Iceland! This was our second trip my husband and I have booked through KimKim and we really enjoyed it! Gummi did a great job planning our itinerary and was extremely responsive when we had questions or needed to tweak our plans. We travel a lot and using Gummi and KimKim really saved us time by booking hotels and activities and planning our route. This was a road trip, starting and ending in Reykjavik. We had a fairly aggressive itinerary and a lot of driving but we were able to fit everything in and are looking forward to another Iceland adventure. Loved the glacier hike and ice cave adventures, stopping at many beautiful beaches, waterfalls, cliffs and other geologic features of this unique landscape!! We loved riding Icelandic horses on the beach near Vik. We stopped at 3 different geothermal pools -- Sky Lagoon, Secret Lagoon and the Blue Lagoon. Each had its own unique vibe and definitely worth a visit. We were surprised at what an incredible foodie town Reykjavik is - Gummi provided restaurant recommendations for the city and smaller areas as well. The tasting menu at Fish Market in Reykjavik is spendy but not to miss! Our hotels in the outlying areas all had very good restaurants, too. There were a few days when we rolled in late and it was nice to be able to head to the dining room for a great meal - without having to get into the car again in search of dinner. We did have a couple of reservation mixups at two hotels but we called Gummi and he got things sorted out speedy quick. Things happen on trips, I get it, but the key is having a super-responsive travel agent who can fix the problem in a heartbeat.

Activity Reviews
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

What a fun experience! The 7-step ritual was unique! The outdoor setting and infinity pool view was gorgeous. Loved having a swim-up bar!

Quality of Experience
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Beautiful area! We felt safe and well-taken care of. Fun going up and down - the crampons were easier than I expected. The only problem with these types of events is that there are always one or two people who maybe don't have the best fitness level for this type of activity. Our guide really wanted to be accommodating to all the guests but we ended up stopping a lot- and we were a little concerned! It's a good hike just to get to the glacier and then an uphill walk in crampons. The glacier ice was amazing.

Quality of Experience
Icelandic horse riding tour
Icelandic horse riding tour
Iceland

Fun, fun, fun! These shaggy little horses were so cute and friendly and well-mannered. The guides did a thorough demo before we set off. It was fun going along the black sand beach and lots of photo ops. My only wish is that we could've had a longer ride, but we had other sights to stop at and a drive back to Reykjavik that day so it worked out fine.

Quality of Experience
Guides, Drivers and Staff
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Another great glacier walk! Guide was thorough but he could've used a helper as a "tail gunner" to keep an eye on everyone from the rear. As it was, Connelly and I took on that roll. The guide clipped in an older woman in our group to ropes anchored in the ice.

Transport
Phew! Our guide/driver knew the back road but it was rough and he drove (what I thought) was too fast. Lost of turns - i was feeling a little carsick in the back of the van on the way back to the parking lot.
The Secret Lagoon
The Secret Lagoon
Iceland

This was a lower-key outdoor pool experience than Sky or Blue Lagoon but equally enjoyable. Loved the gravel bottom. There were foam pool noodles that were fun to float around on.

Quality of Experience
Lower key than Blue or Sky Lagoon. Enjoyed floating around with the pool noodles - loose gravel bottom felt great under foot.
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 12, 2024

Thank you for the lovely review, it makes me happy to read how happy you were with the trip :)
I do hope we'll see you in Iceland soon again. There's still much to see, do and discover.
All the best
Gummi

It was a fantastic trip.
Iceland | Oct 20 - Oct 25, 2024

Mike
Mike R.
Boston, MA | Reviewed on Oct 31, 2024

It was a fantastic trip. Snorkeling in Silfra was amazing. The itinerary was very good, lodging, food, all great.

Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Nov 08, 2024

Hi Mike, thank you for your feedback! I am glad you had a fantastic trip to Iceland!
Wishing you wonderful future travels,
Hanna

Lisbet planned us an AMAZING Iceland trip!! M...
Iceland | Oct 9 - Oct 17, 2024

Jessica
Jessica Z.
Dallas, TX | Reviewed on Oct 24, 2024
Lisbet planned us an AMAZING Iceland trip!! My family and I made incredible memories driving around Iceland and exploring such a beautiful country. I have absolutely no words for how perfect our trip went. Lisbet went above and beyond in planning our itinerary to specifically cater it to my family and I. She also added such amazing food and activity recommendations for our trip. All of our check ins for hotels and activities were seamless. I couldn’t have asked for a better itinerary than the... Read more

Lisbet planned us an AMAZING Iceland trip!! My family and I made incredible memories driving around Iceland and exploring such a beautiful country. I have absolutely no words for how perfect our trip went. Lisbet went above and beyond in planning our itinerary to specifically cater it to my family and I. She also added such amazing food and activity recommendations for our trip. All of our check ins for hotels and activities were seamless. I couldn’t have asked for a better itinerary than the one Lisbet created for us, especially for our first time visiting Iceland. My family and I definitely have plans to return to Iceland soon and will be using KimKim again to plan our next adventure! Thank you to Lisbet and KimKim team for helping us create lasting memories!!

Activity Reviews
Hvammsvik Hot Springs
Iceland

The Hvammsvik Hot Spring was absolutely BEAUTIFUL! The whole experience was amazing and relaxing. I think the scenery around the hot spring was the best part for my family and I. Seeing the mountains while relaxing in the hot spring was breath taking and very peaceful! Also all the staff here were so kind and nice! Such a great experience and atmosphere to relax and unwind in!

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Tour
Iceland

The whale watching tour in Akureyri was by far our favorite experience! To start, the crew was absolutely amazing and helpful! The boat was incredible, it had a bar within the lower deck and various indoor and outdoor seating areas to view the scenery and whales. While seeing the whales, our guide talked in detail about each species of whale we observed and gave such amazing information about them! They also take pictures during the tour that they send you via email for free! Hands down the best experience we had! Seeing these gentle giants so close was mind blowing. Highly recommend adding whale watching to your trip if you plan on visiting Iceland!!

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Hike
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Oct 26, 2024

Thank you so much for the great review, Jessica!
I am so happy you had an amazing trip! It looks like you had all kinds of weather and got to see the rare red hue of the northern lights!

October Iceland Adventure
Iceland | Sep 27 - Oct 7, 2024

Erica
Erica H.
Denver, CO | Reviewed on Oct 20, 2024
Our trip to Iceland was absolutely amazing, thanks to Adam and the KimKim team, who helped us plan the adventure of a lifetime. We embarked on a clockwise tour around Iceland, beginning with a few nights in Reykjavík. We enjoyed a fantastic food tour and a relaxing visit to the Sky Lagoon before setting off on our journey. As we traveled north, we were in awe of Iceland's stunning landscapes—it's truly beyond words. One of the highlights was our Siberian Husky cart ride in Lake Mývatn with... Read more

Our trip to Iceland was absolutely amazing, thanks to Adam and the KimKim team, who helped us plan the adventure of a lifetime. We embarked on a clockwise tour around Iceland, beginning with a few nights in Reykjavík. We enjoyed a fantastic food tour and a relaxing visit to the Sky Lagoon before setting off on our journey.

As we traveled north, we were in awe of Iceland's stunning landscapes—it's truly beyond words. One of the highlights was our Siberian Husky cart ride in Lake Mývatn with SnowDogs. Learning about the history of the area and the loving care given to these beautiful dogs was an incredible experience.

Continuing north, we loved our time at the Vök Baths and our stay at Hotel 1001 Nótt, which would be an ideal spot for viewing the Northern Lights—unfortunately, it was too overcast during our visit. Black Diamond Beach was an absolute must-see. Adam's recommendation to explore both the beach and the bay was invaluable, and seeing the icebergs on the shore was an unforgettable sight.

Hotel Vík was perfectly located and offered excellent amenities. Our final two excursions were incredible. The Katla Ice Cave Tour with our guide, Frederico, was fantastic—his knowledge of the ice caves, Iceland's history, and glaciers made us feel very comfortable and informed. The final highlight was snorkeling at Silfra. Wow—what a once-in-a-lifetime experience! It took a moment to adjust to the dry suits, but it was worth it.

We also spent a night at the Golden Circle Domes. While we expected a glamping experience, we forgot to inquire about heating and ran out of firewood in the middle of the night. Fortunately, the down comforters provided kept us warm, but if you stay there, be sure to grab extra firewood on your way.

Overall, this trip was a dream come true, and we highly recommend it!

Hotel Reviews
Kvosin Downtown Hotel
Reykjavik
Authenticity & Character
Location
Perfect spot to explore Reykjavík
Staff
Cleanliness & Comfort
Hotel 1001 Nott
Egilsstadir

Amazing gem of a hotel off the beaten path. One of the best hotels during our travel and the food was off the charts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Circle Domes
Authenticity & Character
Location
No signage to get to the domes. Very hard to find.
Staff
Only interaction was by text when we were lost.
Cleanliness & Comfort
More firewood.
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Oct 21, 2024

Thank you for the positive review, Erica! I’m very happy to hear that you had a great trip and that you enjoyed the tours and activities selected for you! I hope you'll remember your Icelandic experience for many years!

General comments on island traverse
Iceland | Sep 27 - Oct 7, 2024

A
Al H.
North Atlanta, GA | Reviewed on Oct 19, 2024
Overall a wonderful experience; but my fun was inhibited by a very sore knee. I would have preferred less stops and staying longer at a destination in order to explore the local area and relax a bit more. Vik was really neat, but windy ! The hotel we stayed at was very nice and the landscape in the area was amazing. The geodesic dome was less than impressive and I would not recommend that. Lack of heat caused me to get the chills several times over the evening, resulting in me... Read more

Overall a wonderful experience; but my fun was inhibited by a very sore knee.

I would have preferred less stops and staying longer at a destination in order to explore the local area and relax a bit more.

Vik was really neat, but windy ! The hotel we stayed at was very nice and the landscape in the area was amazing.

The geodesic dome was less than impressive and I would not recommend that. Lack of heat caused me to get the chills several times over the evening, resulting in me getting a cold. Luckily the end of the trip!

Maybe a better reference for the summer.

The costs of everything was unexpected.; shame on me for not understanding that ahead of the trip. I must say that the food was better than anticipated !

Hotel Reviews
Kvosin Downtown Hotel
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vík í Mýrdal
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Circle Domes
Authenticity & Character
Location
Cleanliness & Comfort
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Reykjanesbær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavik Food Walk
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Hard to rate a walking experience 😝
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Dog Sledding
Iceland

Best experience on trip.

Quality of Experience
Guides, Drivers and Staff
Hosts were outstanding.
Transport
The Geothermal Vok Baths
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Oct 21, 2024

Thank you for your review Al, and it's great to hear that you had a fantastic time in Iceland.

Sorry to hear about the Golden Circle Domes—next time, we'll request additional heating from their staff, if we even decide to book with them again.

Had a fantastic trip. Gummy designed perfect ...
Iceland | Oct 5 - Oct 11, 2024

P
Patrick L.
Los Angeles, CA | Reviewed on Oct 16, 2024
Had a fantastic trip. Gummy designed perfect itinerary. Read more

Had a fantastic trip. Gummy designed perfect itinerary.

Hotel Reviews
The Reykjavík Edition
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Húsafell
Húsafell, Borgarbyggð
Bubble Hotel
Selfoss
Vík Apartments
Vik I Myrdal
Activity Reviews
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Langjokull glacier snowmobiling
Langjokull glacier snowmobiling
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland
ATV to the Black Beach and Plane Wreck
ATV to the Black Beach and Plane Wreck
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland
The Secret Lagoon
The Secret Lagoon
Iceland
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 17, 2024

Thank you for the glowing review Partick!
It makes my day knowing how happy you all were with the trip :)

All the best
Gummi

Kim Kim is the way to go!
Iceland | Oct 4 - Oct 11, 2024

ashlie
ashlie g.
Chicago, IL | Reviewed on Oct 15, 2024
The guide that we worked with for our trip to Iceland was everything I could have hoped for! I gave her a LOT of info on what we wanted to do, and she was able to make it all happen. I love that you can go back and forth, ask questions, make tweaks, etc through the whole process. She gave personal recommendations on sites to see and places to stop for food - all of which were amazing. The handheld guide she put together was easy to understand and very thorough. Even better was that she didn't... Read more

The guide that we worked with for our trip to Iceland was everything I could have hoped for! I gave her a LOT of info on what we wanted to do, and she was able to make it all happen. I love that you can go back and forth, ask questions, make tweaks, etc through the whole process. She gave personal recommendations on sites to see and places to stop for food - all of which were amazing. The handheld guide she put together was easy to understand and very thorough. Even better was that she didn't disappear after sending the guide. She WhatsApp me when we got there, a couple times during the trip, and when we got home. It was very comforting to know I could get help at any time. Plus there's a number for 24/7 help. I never had to worry about anything going wrong, and that was worth every penny. Highly recommend, you won't be disappointed!

Hotel Reviews
ION Adventure Hotel
Nesjavellir

Such a cool hotel! It has a spa pool and a sauna. A bar that stays open until 11. There's room service and a restaurant on site. The rooms are modern but cozy. You can get Netflix on the TV. We saw the northern lights from our walk out. You also get some prosecco when you arrive, which doesn't hurt a bit.

Authenticity & Character
Very unique and cool
Location
Not very far from Selfoss
Staff
Cleanliness & Comfort
Eyja Guldsmeden Hotel
Reykjavik

What a cute hotel! There was breakfast, and a restaurant on site. The rooms were darling and had very comfortable beds. The TVs are not smart tvs so you're limited to like 6 channels. There's a gym, and there's a Bonus grocery store right behind the hotel. Walking distance to a food hall, but it would be a pretty far walk to downtown where the shops and restaurants are.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kría
Vík

Great location in the heart of Vik. There's a bar and restaurant, which have an incredible view. Lots of parking. Rooms were nice, good size bathroom, and smart TVs. The beds were clean and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Silfra Snorkeling From Reykjavík
Silfra Snorkeling From Reykjavík
Reykjavík

Such a neat experience! You have to wear thermal underwear of some sort and warm socks. You put on a suit, and then a dry suit over it. It is tight, and uncomfortable around the neck and wrists - but it's to keep the 2°c water out sooo it's worth it. There's a short walk to the entry point. We had to wait about 20 mins to get into the water because of other groups ahead of us. Once you are in the water, it naturally propels you and the suit loosens up a bit. You barely have to do work. Our guide was funny and nice. At the end we all drank hot chocolate and talked about the experience.

Quality of Experience
Guides, Drivers and Staff
We had James and he was wonderful!
Sky Lagoon
Sky Lagoon
Reykjavík

Wow you will not regret going here!! Pay for the bigger package because it's totally worth it. There's a restaurant inside and a small gift shop. The locker room is private with showers. There's a swim up bar in the lagoon. The seven step rituals were absolutely incredible and not to be missed.

Quality of Experience
Guides, Drivers and Staff
Northern Lights tour with your driver
Northern Lights tour with your driver
Iceland

The super jeep tour was so cool! Picked us up from the hotel and drove us out about an hour and half. They stopped and looked for the lights, then would move us to another location looking for them. We found them! They set up a camera on a tripod and take your pictures with the lights in the background. The guide even had hot chocolate for everyone... And a lil something special to add to it if you liked. Great tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Oct 25, 2024

Hi Ashlie,
Emanuela here. I am very happy to hear you had a memorable time on your Iceland trip. You were blessed with Northern lights from the first night
it was a pleasure for me to stay in touch with you guys while you were traveling and make sure you were happy with everything and I thank you so much for sharing these stunning photos while you were traveling.

Thank you again and I hope to have you back here one day,
Emanuela

Emanuela was excellent and had great personal...
Iceland | Sep 17 - Oct 1, 2024

J
Jennifer D.
Denver, CO | Reviewed on Oct 13, 2024
Emanuela was excellent and had great personal knowledge. The piece of mind of the planned adventure with goals but the ability to detour was awesome and her recommendations were spot on! Read more

Emanuela was excellent and had great personal knowledge. The piece of mind of the planned adventure with goals but the ability to detour was awesome and her recommendations were spot on!

Activity Reviews
Ferry to the Westfjords
Ferry to the Westfjords
Stykkisholmur

Nicer ferry we have been on. There are beds for resting and great coffee with free refills

Quality of Experience
Guides, Drivers and Staff
Transport
Forest Lagoon
Forest Lagoon
Akureyri

Beautiful spot and very peaceful! Wish we could have more time in Akureryi

Quality of Experience
Guides, Drivers and Staff
Get a smoothie
Mývatn Nature Baths
Mývatn Nature Baths
Lake Mývatn

Loved these baths but we were there in a storm so hard to talk about the view, but the pools definitely took the night’s chill off and the staff was wonderful!

Quality of Experience
Guides, Drivers and Staff
Explore Reykjavik and Sky Lagoon
Explore Reykjavik and Sky Lagoon
Reykjavík

Amazing experience and a great way to shed jet lag! Definitely do the 7step ritual.

Quality of Experience
Transport
Blue Car was a great way to personalize our trip and definitely get the car wifi for navigation
Around and about Isafjordur or Hornstrandir
Around and about Isafjordur or Hornstrandir
Ísafjörður

Beautiful area! Peaceful especially in early Autumn. A little foggy so perhaps we missed some of the views, but the area itself was soul healing. Explore the local hot pots and eat with locals at Tjorhusid! What an experience and the food was A-Mazing!! The stop for lunch at LitleBaer Farm- completely worth it!! If you are buying an Icelandic swester - buy from her, her mother and grandmother make them!! And they have gluten free waffles

Quality of Experience
Tjorhusid is 100% worth it!
Guides, Drivers and Staff
Enter the Eastfjords
Enter the Eastfjords
Egilsstadir

Rugged and steep. Complete eye candy. Wish we could have stopped at the reindeer preserve Mud baths were amazing and we loved the lava rock at Dimmuborgir were incredible. Spend enough time to do the larger loop Staying in the hostel that night was our least favorite spot but food at the Nordic Inn was amazing

Quality of Experience
At the feet of the Vatnajokull glacier and snowmobile tour
At the feet of the Vatnajokull glacier and snowmobile tour
Höfn

Different way to see the area and experience the glacier. Might not be for everyone, but if you like a snowmobile its a great experience. Mike was a fantastic guide

Quality of Experience
Guides, Drivers and Staff
Transport
Super jeep was a trip! Sadly missed the reindeer by one day
Enter the South Coast
Enter the South Coast
Höfn

Beautiful area and glad we had tours scheduled but we had to readjust to the crowds :-)

Quality of Experience
Glacier Walk in Solheimansjokull
Glacier Walk in Solheimansjokull
Vík

Great way to experience the glaciers and learn more about their history. Totally worth the experience even with the snowmobile tour Maria was a fantastic guide

Quality of Experience
Guides, Drivers and Staff
Hvamsvik Lagoon
Hvamsvik Lagoon
Iceland

Loved being out on the water. If its cool out its a brave moment to get from pool to pool. Beautiful at sunset. Waterfall nearby also worth a drive

Quality of Experience
 Discover North Iceland
Discover North Iceland
Iceland

Get out at night and look up! Laugerbakki was interesting place to stay. Lamb Inn Guesthouse was nice to be out of the city but the water definitely has an animal odor so that was not great

Vatnshellir Lava Cave Tour
Vatnshellir Lava Cave Tour
Snæfellsnes Peninsula

Not very extensive spaces but very cool to experience

Quality of Experience
Guides, Drivers and Staff
A Day at the Blue Lagoon
A Day at the Blue Lagoon
Grindavík

The Silica hotel was a wonderful way to end our trip and relax for the day. It was wonderful to have an area away from the crowds at the main pools but go to the main pool for the masks!! The water and setting and stunning!

Quality of Experience
Guides, Drivers and Staff
South Coast
South Coast
Vík

Beaches and ice!! Stunning views

Quality of Experience
Buggy tour in the Geyser Area
Buggy tour in the Geyser Area
Golden Circle

So fun for us, but we love buggys. The geyser was nice treat with it. It does become crowded here so be prepared

Quality of Experience
Guides, Drivers and Staff
Snowmobile tour in Vatnajokull
Snowmobile tour in Vatnajokull
Höfn

So fun but bring good gloves and shoes

Quality of Experience
Guides, Drivers and Staff
Mike was fantastic
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Nov 06, 2024

My dear Jen,
it was a pleasure to stay connected with you while you were here in iceland. I loved all the pictures you shared wih me daily and you enthusiasm while you were enjoying a lifetime memorable adventure with your family.
Thank you for the trust and for your lovely words :)
Big hug to the three of you,

Emanuela

The Complete Ring Road plus Northern Lights
Iceland | Sep 30 - Oct 10, 2024

Bob
Bob P.
Chicago, IL | Reviewed on Oct 13, 2024

Our Icelandic guide for our glacier walk was very informative and helpful. That tour was operated by Blue Iceland.
Tomas with City Walk Reykjavík was outstanding.
We were fortunate to see the Northern Lights during a period of high activity! We recommend the Lava Show. There are so many amazing waterfalls, it’s hard to pick a favorite.
Take a dip in the Blue Lagoon.

Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Nov 02, 2024

Hi Bob,
It sounds like you and your family had a great trip and to top it off you saw the Northern Lights too!
The Lava Show in Vik town is a nice place to stop off along the South Coast.
Thank you for the 4.5 stars and happy travels for the future!

Experience of a Lifetime
Iceland | Sep 24 - Oct 3, 2024

Carrie
Carrie A.
Chicago, IL | Reviewed on Oct 09, 2024
This trip was a long overdue senior trip for my now 24-year old son. Let's go on an adventure Mom, he said. Our Travel Planner Gummi curated the perfect adventure for us - seeing Iceland up close and personal, while camping in a van. We had no idea where we were going other that we wanted to see waterfalls, Northern Lights, Hot springs, and Fly Fish. Check, check, check and check! The daily itinerary was spot on with critical tips that kept us on course. Each and every day we... Read more

This trip was a long overdue senior trip for my now 24-year old son. Let's go on an adventure Mom, he said.

Our Travel Planner Gummi curated the perfect adventure for us - seeing Iceland up close and personal, while camping in a van. We had no idea where we were going other that we wanted to see waterfalls, Northern Lights, Hot springs, and Fly Fish. Check, check, check and check!

The daily itinerary was spot on with critical tips that kept us on course. Each and every day we repeatedly were saying "No Way!!" And the perfect trip book ends were the Sky Lagoon on day one to get us grounded and Blue Lagoon on the last day to ease us back into reality.

Not only was the timing and the logistics of the itinerary on point, but each campground recommended had exactly the services we needed.

Hotel Reviews
Landhotel
Hella

It had been a super long day fly fishing when we stayed at Landhotel. It was raining hard, it was dark, and we were quite late arriving. The agent at the front desk was friendly, and accommodating. The hotel is modern and stylish. Great beds, fantastic sauna and hot tup. We liked it so much we stayed a second night.

Authenticity & Character
Modern / minimalist
Location
It felt like it was in the middle of nowhere, but we had a fantastic view of the northern lights because there was no light surrounding the area
Staff
Exemplary hospitality
Cleanliness & Comfort
Beds were fantastic
Courtyard by Marriott Reykjavik Keflavik Airport
Reykjanesbær

So perfectly located for an early morning departure and to return the rental van

Authenticity & Character
Location
Close to airport and van rental company
Staff
Our reservation was difficult to find, but the staff went the extra mile and didn't become annoyed. :-)
Cleanliness & Comfort
Nice breakfast
Activity Reviews
Fly Fishing
Fly Fishing
Iceland

FishPartner guide was professional and skilled at her craft. My son caught a HUGE Arctic Brown trout. Fish of a lifetime. Our guide was knowledgeable on all things Iceland, and all things fly fishing.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

What a unique venue. I didn't know what to expect, but so loved the 7 step ritual. Each of the steps offered artfully designed spaces to enhance the experience. A fantastic way to kick off our trip.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 11, 2024

Thank you for the kind words Carrie. I am so happy you and Ivar enjoyed the trip so much
I hope I'll see you guys in Iceland again soon.
Gummi

The staff at blue car rental were extremely r...
Iceland | Sep 18 - Sep 26, 2024

Neha
Neha D.
Australia | Reviewed on Oct 05, 2024

The staff at blue car rental were extremely rude and we kinda felt stranded in the first day in iceland work no support or help. Would recommend not using them as they created a really bad first impression.

Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Oct 08, 2024

Hi Neha, thank you so much for your feedback. I sent an official complaint against the staff as we agreed. It sounds like other than that you had great weather and some good memories. And it makes me very happy!
Warmest regards,
Hanna

We are so glad that we took the leap to use our first travel agent!
Iceland | Sep 21 - Sep 28, 2024

Katie
Katie B.
Atlanta, GA | Reviewed on Oct 05, 2024
We are so glad that we took the leap to use our very first travel agent! Duncan was so knowledgeable and answered all of our questions even when we were in the midst of our trip. He took our initial itinerary and made it something that was both fun AND intentional. I had done months of research and was met with a busy season of life where I knew I needed someone with experience in Iceland to really nail things down for us. We truly felt like we got the best of both worlds: seeing as many... Read more

We are so glad that we took the leap to use our very first travel agent! Duncan was so knowledgeable and answered all of our questions even when we were in the midst of our trip. He took our initial itinerary and made it something that was both fun AND intentional. I had done months of research and was met with a busy season of life where I knew I needed someone with experience in Iceland to really nail things down for us. We truly felt like we got the best of both worlds: seeing as many amazing sights as possible with out wearing our selves out or spending too much time in the car. The peace of mind knowing that all of our lodging was to our standard and already fully booked added another layer of ease to our travels. If you are on the fence about weather or not this will be worth it I can almost guarantee it will be.

Activity Reviews
Krauma
Iceland

At first I was on the fence about a 6 pm booking but it lined up perfectly with that days drive & check in. We were the most relaxed we had ever been. Getting to watch the sun set while soaking in a geothermal pool was the cherry on top. We spent two hours there and left with dinner to go!

Quality of Experience
Guides, Drivers and Staff
Transport
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

A once in a life time truly breath taking experience! Amazing to be so close to such a unique force of nature. We had a very knowledgeable guide and beautiful weather the day of our hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Tour
Whale Watching Tour
Reykjavík

It was incredible to be so close to such wild and beautiful animals. Even if we hadnt gotten to see any whales- being out on the open water and getting to see the city from a different point of view would have been worth it. The crew were very knowledgeable and had a lot of resources on board. I really appreciated the variety of seating options and look out points both indoor and outdoor.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Oct 05, 2024

Thanks so much for the great review, Katie, I'm so glad your trip was a success and ran smoothly. And congratulations on your engagement, what better place than the Diamond Beach for your and Evan's special moment.
Duncan

Emanuella planned a 5 star trip
Iceland | Sep 25 - Oct 3, 2024

Nikki
Nikki M.
Newark, NJ | Reviewed on Oct 04, 2024
Emanuella planned an amazing trip. Everything was perfect. So organized and professional. It’s amazing how she got our preferences down perfect. We were busy but not too busy. Her food recommendations were incredible. We saw every sight there was to see. I will never go anywhere else to plan a trip. The best trip I’ve ever been on. Thanks to Emanuella it was completely stress free. Read more

Emanuella planned an amazing trip. Everything was perfect. So organized and professional. It’s amazing how she got our preferences down perfect. We were busy but not too busy. Her food recommendations were incredible. We saw every sight there was to see. I will never go anywhere else to plan a trip. The best trip I’ve ever been on. Thanks to Emanuella it was completely stress free.

Activity Reviews
Explore Reykjavik and Sky Lagoon
Explore Reykjavik and Sky Lagoon
Reykjavík

Relaxing and pure bliss. The seven rituals were amazing.

Quality of Experience
Guides, Drivers and Staff
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Oct 09, 2024

My dear Nikki,
thank you for yuor lovely words. It was truly a pleasure to connect with you from the beginning and help you with the planning of such a perfect trip! We made it! :)

Well planned 11 day venture
Iceland | Sep 18 - Sep 29, 2024

Marvin
Marvin S.
Chicago, IL | Reviewed on Oct 03, 2024

Eva planned a very impressive itinerary which we very much enjoyed. The glacier hike was most impressive and our guide was very patient with my wife’s initial hesitation about the venture which she enjoyed and now has a memorable event.

Local specialist: Eva Sigurðardóttir

Dear Kim Kim. Thank you for Emanuela. I have...
Iceland | Sep 19 - Sep 28, 2024

Charles
Charles C.
Newark, NJ | Reviewed on Sep 29, 2024
Dear Kim Kim. Thank you for Emanuela. I have traveled to many countries and iceland has put all doubt to rest on which was my most memorable. From the first phone call with her to all of her updates and check ins during my trip I could not have had a BETTER experience. Every detail was meticulous. Her recommendations where to go and what to see were spot on. If I had a question before and during this trip to heaven she handled it with precision,immediately and well informed knowledge.... Read more

Dear Kim Kim. Thank you for Emanuela. I have traveled to many countries and iceland has put all doubt to rest on which was my most memorable. From the first phone call with her to all of her updates and check ins during my trip I could not have had a BETTER experience. Every detail was meticulous. Her recommendations where to go and what to see were spot on. If I had a question before and during this trip to heaven she handled it with precision,immediately and well informed knowledge. Every mile of this country was awe inspiring. Everything was gorgeous and immense. The sheer beauty was breathtaking and spiritual. I told her I will definitely be returning and was interested in living there as a commercial fisherman. Sure enough, Emanuela sent me all the information to start investigating a possible future there. The residents are all first class ,completely polite and helpful, along with a gratitude towards life I've never experienced anywhere. The entire country is the cleanest place I've ever seen.
Thank you From the bottom of my heart Emanuela. I promise you will be hearing from me again for my return in April and I've already shared your name and the company with everyone I met and will do so with my friends here in America.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Oct 09, 2024

Dear Charles,
so great to hear about your enthusiasm and love for Iceland after your trip!
I am sure I will hear from you again and until then I wish you the best and good luck with your dream to move to Iceland one day!

Thank you so much ,
Emanuela