Kimkim Trip Reviews for Italy

Our family of 5 recently embarked on a journey through Italy with the help of Kimkim, and every step of the way was remarkably smooth and enjoyable. From the initial planning stages with Stephania to the seamless adjustments made by Tasos and the meticulous coordination by Klio, our experience was nothing short of top-notch.

**Planning and Coordination**
Stephania meticulously tailored our itinerary to meet our needs and budget, ensuring every detail was thoughtfully considered. Tasos went above and beyond by swiftly accommodating last-minute changes, which enhanced our trip and made it even more memorable. Klio's consistent communication throughout the journey reassured us that every aspect was meticulously planned and executed.

**Elimination of Stress**
Traveling can often be stressful, but Kimkim truly eliminated any anxiety. Private transfers greeted us at every destination, providing a luxurious and hassle-free experience. The detailed itinerary was invaluable, offering insider tips on navigating the Vatican, capturing the best photo opportunities at the Ponte Vecchio, and securing reservations at fantastic restaurants and beach clubs.

**Exceptional Support**
The Kimkim Care Team was readily available for any last-minute questions or concerns, offering peace of mind throughout our travels. Their responsiveness and dedication meant that we could focus entirely on enjoying our trip without worrying about logistics.

**Conclusion**
Kimkim took care of all the heavy lifting, allowing our family to immerse ourselves fully in the beauty of Italy. Thanks to their expertise and impeccable service, our journey was not only stress-free but also filled with unforgettable moments. We cannot recommend Kimkim highly enough for anyone planning their next adventure.

Wonderful trip! Alberto was excellent from KimKim. Couldn’t have been better! Marina, our walking tour guide in Venice was great and so was Chris in Rome and MBS Blu Charter boats was excellent in Sorrento. Hope to plan another trip again soon!

My wife and I just returned from thirteen days in Italy with our two kids, (ages 13 and 10) and had a trip that created memories for a lifetime.

I can’t say enough about Cecilia and how great she was in designing a trip for a family who had never been to Italy before and making sure that our itinerary met our needs. She found us great hotels that were both convenient location wise but also rooms that were comfortable for the whole family. Cecilia was very responsive leading up to our trip and made sure we were well educated on everything we needed to know before we left and provided us all of our necessary travel documents in one easy to use location that made our days travelling easy to follow. While on our trip Cecilia also made herself available for us to ask questions and was quick to respond if we weren’t sure if we were in a proper location for a tour or had a travel question as we moved from one place to the next.

We spent three days in Venice, three in Florence, four in Sorrento and ended with three days in Rome. Sorrento was the highlight destination for the whole family with our boat tour of the Amalfi Coast as our favourite day of the whole trip.

Thank you for everything Cecilia, your talent, your work and your dedication to our happiness is appreciated more than we can tell you!

Hotel Reviews

Hotel Ca' Marinella

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Paris

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Il Faro 3* Sorrento

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

HOTEL CECIL

ROME

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

MURANO, BURANO AND TORCELLO EXCURSION

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Private Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Pizza and gelato making class

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Half day tour Pisa and the leaning tower

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Accademia Gallery Tour

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Truffle hunting and tasting in Valdichiana

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Day at leisure in Sorrento

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

Pompeii Excavations half-day Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

GOLF CART TOUR ROME

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Rome - 2h Gladiator School

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum, Roman Forums and Palatine Hill

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel - Small Group Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

I have to be SUPER honest, I was very skeptical about using a travel agent as I have always researched and booked our trips myself. But this was the first time I was traveling internationally on a mother/daughter trip and wanted everything to go a smooth as possible. I chose kimkim because of all the excellent reviews. From start to finish I have been exceptionally pleased with my entire experience with them.
Kimkim connected me with Chris Leontopoulos who was fantastic! He was very responsive to any and all questions. He helped set up all the excursions we wanted. I loved where all the hotels were located - very central to everything we were wanting to see and easy to walk everywhere. The private transfers from the airport was a nice touch I wouldn’t have originally set up on my own - but arriving at a foreign airport/train station with a driver ready to take us to our next destination without all the hassle? Priceless! And made us feel extra safe traveling on our own.
I also liked the use of the WhatsApp to communicate if any snafus occur during your trip. We had one driver waiting at the wrong location and were able to remedy that within 10 minutes by texting and dropping our location. Very cool!
I will absolutely be using Kimkim in the future! Thank you!

Hotel Reviews

Al Teatro Palace Venice

Venezia VE, Italy

Lovely hotel. Very nice breakfast in the mornings.

Authenticity & Character

Location

5-10 minute walk from the water taxi drop off. We went to the wrong place 1st - was a little confusing without having the address in our itinerary.

Staff

Cleanliness & Comfort

Maison il Conservatorio

Sorrento

Nice breakfast area

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Air conditioner worked AMAZING

Boutique B&B Torre de' Conti

Florence

We loved the character of the place and having umbrellas for guests was a much needed touch due to a couple rain storms while there. The hosts were great. We couldn’t tell that there was air conditioning - would have been nice to have stronger working air conditioner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Air conditioner was the only negative for us.

Mynavona Hotel Rome

Rome

Nice location for an easy walk to Pantheon, Trevi Fountain, Spanish Steps. Couple minutes away is a Taxi Station which was convenient.

Authenticity & Character

Location

Central to everything we wanted to see

Staff

Very friendly

Cleanliness & Comfort

Activity Reviews

Vatican Guided Tour

Rome

Very happy to skip the long lines on a hot day

Quality of Experience

Guides, Drivers and Staff

Transport

Doge's Palace & St. Mark's Basilica Tour

Venice

I was bored on the tour. Would have preferred to wander on our own. Things I would have looked at longer (like the armory and dungeon) we went through quickly.

Quality of Experience

Guides, Drivers and Staff

Transport

Chianti Wine & Olive Oil Tour from Florence

Florence

Loved our tour guide and the wineries were great!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Florence Highlights Walking Tour

Florence

Of all the excursions I was least excited about it was this one. But we ended up LOVING it due to our fantastic tour guide. Saw things we wouldn’t have found on our own and learned FUN facts about all the different areas of Florence. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Tour

Rome

Very helpful having a tour guide to give facts/history about the Colosseum. I did specifically as for a tour that went below but apparently this was not it so that was a little disappointing.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Pompeii Walking Tour

Italy

Interesting. Glad to have a guide walk us through fairly quickly with great facts.

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

Guide didn’t know anything about the promised itinerary. Enjoyed swimming to escape the heat. We enjoyed the trip to Capri by boat more than going along the Amalfi Coast.

Quality of Experience

Guides, Drivers and Staff

Transport

Everything was truly perfect! Giulia put together a great 15 day trip for us and we truly did not have 1 issue the entire trip. From private transfers on all arrivals, tickets, hotels, etc, etc.....this was a trip of a lifetime for our family. Highly recommend Giulia and the kimkim team for your next or first trip to Italy. I can't believe it is over though! Time to plan a return trip?

Thank you Giulia for all you've done to make this a trip of a lifetime. Florence was magical, and we enjoyed the Sorrento area, especially the nature aspects.

The excursions were great, and the fact that you arranged all the travel logistics throughout the trip removed the stress of traveling! Also, it was very helpful to have a contact in Italy.

I've already told a number of friends about Kimkim, and will continue to!

Our travel specialist Deborah was absolutely AMAZING!!!
I would rate her a 20 on a scale of 1 to 10.
She was very responsive, listened to all our requests and made our trip absolutely memorable.
She was quick to make last minute changes we needed to make due to the weather.
Every detail was carefully planned and executed.
Could not have asked for a better travel specialist.
Thank you, Deborah!!!

Hotel Review

Grand Hotel Des Iles Borromees

Stresa

Absolutely beautiful hotel. Will go back!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private tour of Milan Duomo and La Scala Theatre

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour of lake Maggiore

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Boat Tour of Lake Como with guide

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

First of all Andrea was very knowledgeable and available at anytime I require assistance during the trip and while planning the trip… I could tell through the guided tours that he planned he is well experienced in this issue…
However, I would have liked it better if I was with same guide for all the tours at the same city. Becuase some guides were amazing while other did not seam to know what to do. I especially liked Martina our first guide in Rome .. on the other hand, the guide we had for the walking tour in Venice for three hours was not really sure what to talk about we were supposed to get the Jewish ghettos .. but we’re not able becuase we did it have enough time and it started to rain heavily .. the guide can see that we are a slow group but he did not try to take a shortcut or alter the route to get us there faster… we actually when through the same streets twice … and holestly I was not sure if the guide knew what to talk about .. he was knowledgeable but I had to ask question to get some answers. I feel that this tour was unnecessary at the end .. Also, the Murano Burano tour felt like a sales pitch .. our tour guide was great but really we did lot need him becuase all what he did is ride with us to the glass factory and then a representative from that company took over and was trying to get us to buy glass .. yes the experience was great but I felt it was unnecessary for a tour guide to be provided .. because we took a little bit longer at the glass factory .. our guide has to hand us over to another one since he has another tour planned . He was great at rearranging our water taxi ride and getting us another tour guide to take us to Burano.. however, in Burano we met with a person who worked at the lace shop and she was only there to take to the lace shop to buy from there .. did not explain anything about the island and it’s colorful houses and it history .. all what we did at the island is spend our time in the lace shop. I did not like the fact that this tour was just to take us to specific shop to buy we saw nothing of the islands.. I would definitely advice my friends not to take this tour in Venice …

When I decided to use a tour company to plan my trip is becuase I neede this to
Be tailored to our specific needs . we are bigger group of six and a person in our group can’t walk a long distance and I explained this to Andrea in the beginning..,I also explained to him that we would like to take our time in the morning and not be rushed .. however most of our tours required walking and were quite early in the morning .. even our train rides we always before 10:00… and I neglected to ask for that but I feel that Andrea should have confirmed with me about the shower option in the hotel rooms .. most of the hotel rooms had tubs and I have to request a walk shower room at check in ..
the hotel choices were great.. the location was amazing and they were all high class and clean ..
so to summarize… I feel that booking the hotels and arranging the transfers were arranged great with Kim Kim .. however, the prices are not disclosed so I feel that I over paid for some of the unnecessary tours ..

Hotel Reviews

Palazzo Navona Rome

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Santa Maria Novella

Florence

Authenticity & Character

Location

Right in the center and close to everything

Staff

Cleanliness & Comfort

It is very clean however a little bit old and needs some updating

Park Hotel Argento

Levanto

Authenticity & Character

Very clean but the decor is a little bit too simple for 4 stars hotel

Location

You have to take the shuttle to go anywhere

Staff

Cleanliness & Comfort

Palazzo Veneziano Venice

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The room was not throughly cleaned during our stay and sheets were never changed for three days. Lacks many aminities expected for 4 stars hotel

Activity Reviews

Rome Private Guided Walk

Rome

Martina was great

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum and Roman Forum - Private guide

Rome

Our guide was knowledgeable and very accommodating

Quality of Experience

Quite a lot of walking

Guides, Drivers and Staff

Transport

It was hard to figure out the meeting point

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Uffizi Gallery Guided Visit (private guide)

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museums and Sistine Chapel - private guide

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Accademia Gallery - skip the line entrance

Florence

Quality of Experience

The tour took long at the David statue

Guides, Drivers and Staff

Transport

Florence private guided walk including Accademia Gallery

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Uffizi - skip the line entrance

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class *****

Italy

We loved this experience and the road trip was great

Quality of Experience

Food

Yummy

Guides, Drivers and Staff

The chef was great and the staff at The winery were amazing

Transport

The driver Sauler was great let us take picture a long the road The car is very comfortable

Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Pisa leaning tower and Piazza dei Miracoli monuments entrance

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Hidden Venice and cicchetti experience

Italy

Did not see anything meaningful

Quality of Experience

Guides, Drivers and Staff

The guide was knowledgeable but did not know how to guide the tour I had to ask the question and were did not get to the see the Jewish ghetto becuase we ran out of time

Transport

Walking around in cirlcle and had to pay 80 euro for a water taxi to take us back to the hotel

The Jewels of Venice (St. Mark & Doge Palace)

Venice

Enrique was The guide was great

Quality of Experience

Guides, Drivers and Staff

The guide was great even though we were about 45 mi utes late .. he waited and altered the tour to let us see as much as we can in the time left

Transport

Exclusive Murano & Burano islands visit (private service)

Venice

It is just visit to a glass making factory and a lace shop no tour do the island did lot learn anything about the islands

Quality of Experience

Guides, Drivers and Staff

The guide was great explained about the geography of the islands but really was not needed for the glass place .. he just waited outside .. the guide in Burano was not a tour guide but someone from the lace shop did not learn anything about the island

Transport

Water taxi was planned and altered time to accommodate us and dropped us at a different location because we aske to go to lido island

Fabio - sending a final Note and big thank you for putting together a fabulous trip to the Amalfi Coast for my family!
Your attention to detail, constant communication, and updates along the way were such a comfort as we finalized the itinerary in two weeks!!
Thank you for making this trip memorable and we will be sure to recommend you to our family and friends!
Best - Leslie Ahmad

Hotel Review

Imperial Hotel Tramontano

Sorrento

Best location in Sorrento. Historic hotel, attentive staff, family friendly

Authenticity & Character

Previously a private mansion…

Location

Water views. Close to city center

Staff

Cleanliness & Comfort

Rooms with balconies overlooking water. Rey comfortable beds, showers great.

Activity Reviews

Full-day Private Tour of Pompeii, Mt. Vesuvius and a Local Winery

Italy

Do not Miss this one! Perfect day…winery lunch awesome! Tours a must do!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking Experience with Donna Rita

Italy

Jacimo and family are the best!!! Informative and fun experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The trip to Italy was amazing. It was stress free knowing all the logistics had already been put into place by KimKim. Chiara was terrific to work with and very dedicated to ensure all details were put in place. The transportation services used made it easy to travel between the multiple cities stress free. The hotels selected were in prime
areas in the center of town, were clean and offered everything we needed. We loved every tour we selected and the guides were all very knowledgable, friendly and made sure we were safe at all times.

We will definitely be using KimKim for our next adventure!! Thank you for everything!!

Hotel Reviews

Hotel Punta Molino

Ischia

Beautiful resort! Friendly staff, clean rooms and first class staff. We loved the breakfast buffet with ocean views!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Rosa dei Venti

Positano

Beautiful hotel rooms, located in a prime area of Positano.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Balestri

Florence

Great location and friendly staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lunetta Hotel & Spa Roma

Rome

Great hotel in the center of town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Downhill To Florence Bike Tour

Italy

Amazing bike tour in the countryside. We loved our guide and the route he selected. We stopped at a lovely Boutique Olive Oil farm for a tour and tasting. The host was knowledgeable and friendly treating us like family.

Quality of Experience

Food

Guides, Drivers and Staff

Friendly, knowledgeable, considerate

Transport

Private Walking tour Path of Gods

Italy

Beautiful hike along the Amalfi Coastline.

Quality of Experience

Guides, Drivers and Staff

Very knowledgeable, friendly and ensured our safety.

Transport

Full Day Tour Amalfi Coast with Lunch

Positano

The full day tour along the Amalfi coast was stunning! The driver customized the tour to our wants and needs and was very knowledgeable about the area. We had a delicious lunch with beautiful ocean views. Best tour of the trip.

Quality of Experience

Food

Guides, Drivers and Staff

The driver Mossimo was friendly, knowledgeable and a great driver!!

Transport

All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour

Rome

Great tour of the city, making it very easy to get around to see as much as we could in one day. Absolutely loved the tour guide. He was knowledgeable, funny and a great navigator around the busy summer traffic and crowds.

Quality of Experience

Guides, Drivers and Staff

Transport

Just got back from a 9 day trip to Italy planned by Tasos Mylonas and his local team. Tasos and his team (Demitris and Christos) put together a customized agenda that was executed without a hitch. We toured Rome and did an amazing cooking class where we met other lovely travelers. We got to see the preserved ruins of Pompeii. We had the most delightful day touring the Amalfie Coast by boat and we did a super fun walking food tour of Naples. Tasos and team provide a personal touch that helped us feel prepared and supported. Our accommodations were luxurious and unique. We loved that they planned days where we could do what we wanted to for half or whole days while providing us with ideas that we could decide to do on the fly/ on our own, based on our energy level and interest. We found an awesome beach club in Sorrento where we totally chilled and spent the day swimming in the sea and relaxing in the sun! We can’t wait to plan our next trip with Tasos!! Thank you to Tasos and his team. Katie Schmidt and family ❤️🇮🇹😎

Hotel Reviews

Casa Montani Hotel

Rome

Such an authentic experience. Felt like our own little apartment in Roma. Great location.

Authenticity & Character

Old building with modern and comfortable amenities

Location

Easy to walk to many attractions and places to eat.

Staff

Great communication.

Cleanliness & Comfort

Very comfortable beds and gorgeous art, bathrooms and the littles touches that made it feel special.

Hotel Villa di Sorrento

Sorrento

Attentive staff. Lovely breakfast included. Great view of the sea from our room.

Authenticity & Character

Special touches in the decor

Location

Great locations. Could walk to the beach area, shops and great restaurants easily.

Staff

Staff helped us figure the technology of the room and was quick to help us with small requests like ice for our room or great places to eat.

Cleanliness & Comfort

Palazzo Alabardieri Hotel Napoli

Naples

We felt fancy in this hotel. Superb location and attentive staff.

Authenticity & Character

Location

One of the most luxurious neighborhoods in the city.

Staff

We had to leave at 5am for the train station and they had a lovely boxed breakfast for us.

Cleanliness & Comfort

Activity Review

Private Rome Walking Tour

Rome

Our guide Franco was friendly and knowledgeable and was sensitive to the things we wanted to see and know more about. He found things of interest for our teenaged sons.

Quality of Experience

Guides, Drivers and Staff

Franco was kind and patient and made us feel comfortable to ask questions.

Transport

Very detailed, tons of auxiliary restaurants, attractions, and points of interest suggested. Constant communication and help during the trip.

It was a great memorable trip to Italy. Fabio managed our booking and helped organize the trip. He was available throughout the trip and kept us updated. Thank you Fabio! The guides were prompt and knowledgeable. The transportation from Rome to Napoli to Sorrento was seamless. The food tour with Mauricio was perfect. Cooking with Anna in Sorrento was a great experience. Looking forward to try the home made pasta with lemon sauce at home. The hotels especially Lorelei in Sorrento was amazing. Great views of sunrise and sunset everyday! We look forward to visit again!

Our guides in Bergamo, Verona/Padua, and Mantua were excellent. Our room at the Hotel Spadari (which we requested)in Milan was great as were the breakfasts and staff. We had some anxiety around making sure the train tickets were validated on the day we used them. A few questions:
1. What would have been the costs of having someone drive us to the cities vs taking trains plus the $40 round trip cab ride to the station?
2. We loved the opera in Verona and glad we asked about it. Paola didn’t suggest it. We wonder if there were other special events we should have known about.
3. The boat ride was nice but we had to ask the guide to translate. He was very accommodating and came to sit with us on the return leg. (It would have been better to have seen Palladian villas but, perhaps, that wasn’t convenient.)
4. The Indigo hotel was fine (they gave us a libretto and lent us cushions for the opera) but the breakfast was just so-so and they don’t greet at the curb to help with luggage.
5. Your write-up mentions a neighborhood in Verona with artisan workshops. No one seemed to know what it was.

We packed in a lot and enjoyed the trip. We especially enjoyed Turandot at the Arena in Verona and the Scrovegni Chapel in Padua. (We also went from Milan to Varenna and St. Moritz with Viator which was excellent and priced reasonably. )

Hotel Reviews

Hotel Spadari Al Duomo

Milan

Superb breakfast, friendly and helpful staff. Well located near the Duomo. 61 was a great room.

Authenticity & Character

Balconies. Decoration.

Location

Near La Scala and the Duomo

Staff

Cleanliness & Comfort

Spotless room.

Hotel Indigo Verona - Grand Hotel Des Arts

Verona

Room a little small. Shower bath a bit hard to get into. No help with luggage at the curb. Hotel was booked by the travel agency so we didn’t get our own IHG points. In addition, we were told breakfast was included and the hotel said we had to pay $12 each for each breakfast. We had to contact Paola to straighten it out. It would have been nice if the hotel had shuttle service to the train station. Taxis are expensive.

Authenticity & Character

Breakfast room was not very elegant.

Location

Pretty near the center of town.

Staff

Cleanliness & Comfort

Activity Reviews

Half Day city tour of Bergamo

Italy

We enjoyed our guide and getting to know the history of Bergamo. The art in the large church was impressive.

Quality of Experience

The guide.

Guides, Drivers and Staff

We took the train ourselves.

Verona Walking Tour

Verona

Roberta was excellent. Very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

No transport.

Half day guided tour of Mantova

Italy

We enjoyed a church (where a choir was signing) and the tremendous ducal palace.

Mini-cruise on the river in Mantova

Italy

Tour was all in Italian until we asked if the guide could tell us in English. He sat with us on the return leg and explained what we were seeing in English. Mostly saw wildlife especially birds.

Quality of Experience

Guide.

Half day guided tour of Padua

Italy

Roberta was excellent again. Loved the Scrovegni Chapel and the traditional elegant coffee shop/cafe.

Quality of Experience

Our guide, Roberta, even in the rain.

Our trip to Italy was a celebration of our granddaughters’ 10 th birthdays. My husband and I, their moms and the two girls traveled from Venice to the Amalfi coast with Florence, Cinque Terre, Pompeii, and Sorrento in between. I have planned many trips before so I know about the mountain of details there are. But with so many stops I felt I needed help with the planning. Tasos was great from the start - patiently fielding all our requests and changes. Also advising us on what was possible and what we should not try to do. Our accommodations were perfect - I know it’s difficult to find family rooms in Europe but we had a suite for the kids and a standard room for my husband and I with hot breakfasts included. The breakfast at the Magi House in Sorrento was exceptional! Every driver, every transfer was at the time and location described in our itinerary. We went by train to each city with reserved seats. The standout part of the trip, though, was the guides and the private tours. I loved the scavenger hunt in the Doges Palace in Venice - geared for kids but excellent for adults! Gondola paddling was a hoot. Pizza and gelato class in Florence was very informative and fun! Our Pompeii guide was excellent even though it was raining and thundering. Cleared out the crowds! The driver for the Amalfi coast, Pasquale, was full of information and stories. We were wishing we had a little more time in Ravello. The highlight of the trip was the private Capri Island & Grottos tour with Tony. He went above and beyond showing us around Capri, arranging a wonderful lunch and of course sailing us all around the island with music, snacks and conversation. I can’t thank Tasos and the Travel 12 group for their attention to detail, the clearness and completeness of our itinerary and the ease with which we could communicate with them before, during and now after the trip as we are struggling with lost luggage and out of pocket expenses for a delayed flight. I will definitely use Kimkim again for our next big trip.

Martina did an excellent job organizing the trip for us. We had a fantastic time! From the hotels to the tours/ day trips, our trip was truly unforgettable. Martina made great recommendations to help us make the right decisions being our first time to Italy. Truly appreciate her advice & guidance during the planning/ booking process.
Also, Gabriel was amazing as our main POC while we were in Italy to make sure everything was perfect. He helped guide us along the way & answered any questions/ concerns that came up. Both Martina & Gabriel were fantastic & we couldn’t have done this trip without them, thank you both!

Hotel Reviews

Sogno di Giulietta e Romeo

Venezia

Great hotel. Excellent food & Located in the center of everything!

Authenticity & Character

Very cute boutique hotel

Location

Staff

Staff was very nice & helpful

Cleanliness & Comfort

Very clean hotel

Hotel Navona Colors

Rome

Great location, excellent food, & located in the center of everything

Authenticity & Character

Super cute hotel

Location

Centralized in the

Staff

Staff was helpful & friendly

Cleanliness & Comfort

Very clean

Hotel Residence

Amalfi

Great location right on the sea, steps from the main strip, also near the ferries, & bus stop. Very nice hotel

Authenticity & Character

Super cute hotel

Location

Right by the main strip, beach, & transportation

Staff

Cleanliness & Comfort

Very clean

Activity Reviews

Welcome to Venice!

Venice

Our tour with Daniela was amazing! Highly recommend

Quality of Experience

Guides, Drivers and Staff

Daniela!

Transport

Our transport was a little delayed in Venice

Guided Walking Tour of Venice

Venice

Daniela was great. She was knowledgeable and gave us an option on what we wanted to see. She took us all throughout Venice.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walking Tour of Rome

Rome

Quality of Experience

Very detailed, knowledgeable

Guides, Drivers and Staff

Very knowledgeable & personable

Transport

Wear good shoes, you will be walking a lot!

Wine Tasting and Lunch in Amalfi Coast

Italy

Alfonso was extremely knowledgeable, beautiful scenery, delicious wine & food!

Quality of Experience

Organic ingredients are used & women owned business

Food

Amazing food! Technically a feast

Guides, Drivers and Staff

Very knowledgeable staff, thanks Alfonso!

Our time in Rome was divided into three guided tour days, and a free day. We had two diifferent guides and stayed in a private apartment. Our overall impression is that the visit was educational and enjoyable. The big disappointment of our time in Rome was the very large crowds. Every location we visited had long lines and we had a hard time taking a photo without numerous other tourists in the scene. That is not something the tour company who scheduled us could have changed, but perhaps we should have been warned when we booked that crowds of tourists were the largest ever, and that it might have been better to book much later in the year.

First, our lodging. The tour company put us in a private apartment that was a ten minute walk from Piazza del Poppolo. We were thus able to walk to all of our tours. At the same time, we had good beds, a large living and diining room, a fully appointed kitchen, and four showers. What a nice place to stay for six days! Thank you for this! We were very happy with it.

For the first two days our guide was Mariapaola. She is a trained archeologist with a graduate degree. And she was able to answer all our questions professionally and put answers in historical context that was very refreshing. Our third guide was not as knowledgeable. We cannot recommend her.

Hotel Review

Rome Apartment Colosseum RIR 11

I have already mentioned our total satisfaction with our lodging. It had all the amenities of home, so we ended up eating breakfast and some dinners inn the apartment and were happy to be able to do so. The apartment had four showers, so each room's occupants had their own shower. The apartment also had a laundry, and we used the washing machine several times. But we could get the clothes drier to work, so that was a problem. We loved the apartment, and want to say thank you for arranging our stay there!

Location

Three blocks from Piazza del Poppolo..

Cleanliness & Comfort

Activity Reviews

Rome Private Guided Walk

Rome

Our guide for this walking tour is a trained archeologist with extensive knowledge of the cultures and civilizations that created the magniicient monuments we were visiting. It would have been hard to find a better, more knowledgeable and qualified guide. We. were very happy with her and recommend her to other visitors.

Quality of Experience

Guides, Drivers and Staff

Pantheon Tickets

Rome

This is where a highly educated guide added a lot to the experience. She was able to describe the architecture of the Pantheon and how it used the natural movement of the sun to illustrate the progression of the seasons. She explained the structure of the building inside and out. As part of this tour, we also visited the Spanish Steps and Trevi Fountain, and she was able to include a lot of history from those fountains in her explanation of their history. We were very pleased with her extensive knowledge and her pleasant demeaor.

Quality of Experience

Guides, Drivers and Staff

Colosseum and Roman Forum - Private guide

Rome

Again, a knowledgeable guide who was able to communicate well in English was an enormous benefit and we got a lot out of the tour.

Guides, Drivers and Staff

Mariapaola was an outstanding guide.

Colosseum & Roman Forum skip the line ticket

Rome

It says a lot about the large number of tourists at the Colosseum that this service is provided, but the truth is you would spend more time standing in ine than seeing the Colosseum and Forum if you did not take this option. By all means, take advantage of this.

Guides, Drivers and Staff

Again, Mariapaola was a knowledgeable guide aand a pleasant person to see the tourist sites of Rome with.

Vatican Museums and Sistine Chapel - private guide

Rome

The Vatican and Sistine Chapel are must-see sites for any visit to Rome. Must-see for tens of thousands of tourists in addition to you, regrettably, so you will spend your entire time shuffling through the museum and chapel dodging other tourists, trying to keep up with your guide, and trying to hear your guide describe what you hope to see through all the other tourists. I don't suppose there is any way to change this situation, but it detracts from the experience.

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Again, the fact that this is offered makes it clear that the number of tourists visiting the Vatican Museum and Sistine Chapel is enormous. You must buy this option if you are going to visit these sites, but the large number of tourists just detracted from the experience for me.

Beatriz and her weekend support were wonderful. She was totally responsive the small things that come up and made sure everything went as planned. This is our second straight year with her and she has always been great. Looking forward to another trip with her in the future.

Bill Moody

Hotel Reviews

Hotel Saturnia

Venice

This hotel had a good location and great people working there. Breakfast was great!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mozart Rome

Roma

The Mozart was and good hotel. We were k no it in the actual hotel as they have some rooms a couple of blocks down the street. No way for the travel company to know this when they booked. Where they had us was under construction so it was a little noisy during the day and construction materials where we had to walkthrough to get to our rooms. Shouldn’t be use for anyone with disabilities, as even though it had an elevator, you had to walk stairs to get to your room. Fine for our group but not for many.

Authenticity & Character

When the construction is done it will probably be fine. The base hotel was great and the breakfast was very good.

Location

In a great location and walking distance to most places you would want to see.

Staff

It depended on the shift. Most or the staff was very helpful.

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

The only reason this isn’t 5 starts is that the breakfast was pretty weak compared to the other hotels and other hotels we have stayed at in italy. Overall it was very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Privately Guided Visit of Pompeii & Naples from Rome by Train

Rome

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Visit of the Colosseum, Palatine Hill & Roman Forum

Rome

The guide was great, very knowledgeable and good with people said all ages. but the directions where to find the guide need to be more specific. Either a transfer needs to be arranged or in the write up it needs to explain where the meeting actually, which was below the coliseum, not at the coliseum. Many taxi drivers don’t speak great English and many of our group had to walk about half a mile from taxi dropoff to the meeting place.

Quality of Experience

Guides, Drivers and Staff

Guide was great.

Transport

Depending on where the hotel is, having transport instead of using a cab would be much easier.

Gelato Making Class

Florence

This class is for a maximum of 7 people at a time and the owner was willing to do 2 sessions once we got there, but we decided not to spend the extra time. This fact should be noted when booking. The owner said the travel company knew and should have told us. Not Kim Kim, their supplier. But the kids, which is who we picked to attend, thought it was great!! The owner was very friendly and very accommodating.

Quality of Experience

Hot Air Ballon Over Florence

Florence

A must for anyone that hasn’t been in a hot air balloon. When I asked our group what was the favorite thing they did, almost all said the hot air balloon.

Quality of Experience

Once in a life experience

Guides, Drivers and Staff

Everyone that worked there were very accommodating, friendly, informational, and very safety conscious.

Transport

The owner actually one of the vans so he could get to know our people better. He was wonderful.

Private Guided Visit of Florence Including Michelangelo's David

Florence

Quality of Experience

The guide was very knowledgeable and great with the whole group.

Guides, Drivers and Staff

Tuscany Day Trip to Siena and San Gimignano

Florence

Both cities were unique so there was no overlap in info. The guide was very good at telling both the historical fact of both places and stories to bring them to life. This was a very good day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Privately Guided Visit of St. Mark's Basilica & Doge's Palace

Venice

Guide was very good and St. Marks was close to our hotel.

Quality of Experience

Guides, Drivers and Staff

Venetian Lagoon Experience: Rowing in Venice

Venice

Once again, this was awesome. We were taught to row the boats, which was like a gondola, but made for two people to row. The operators were all women school teachers also doing this and they could row the boat without you if needed. Everyone got a chance to row both through the back canals in Venice and out in the open water. Everyone truly enjoyed the experience.

Quality of Experience

Guides, Drivers and Staff

This was the second trip we booked with Kimkim and they exceeded our expectations once again!! From my initial call with Valeria who was our travel agent to my last interaction with the driver taking us to the airport everything was fantastic!!!
Valeria took the time to listen and get a sense of what we wanted and a designed a trip based on that. What we decided to move forward with exceeded our expectations. Ilaria handled the logistics once the agenda was decided and she also was fantastic!!! Once we arrived in Rome we were met by our concierge Beatrice who was fantastic. She provided her contact information and was simply a text away for any questions. She was very responsive!! Can’t recommend her enough!! EVERYONE who helped us was fantastic! On the way to where we were staying in Monteroni D’Arbia we stopped in Orvieto for lunch. What a beautiful town! On the way back to Rome, Lucia met us in Florence to ensure we got to our train with no problem. Cristina met us in Rome and accompanied us to our hotel to ensure there our check in was smooth.
While in Rome we did 3 tours; Rome Golf Cart, Colosseum/Forum/Palatine Hill, and Vatican tours. All 3 I highly recommend. All 3 guides were great! Highly recommend Mattia out golf cart guide, and Sylvia who was our Vatican tour guide. She made the tour so enjoyable!!
While in the Siena area KimKim arranged a winery tour to Montepulciano. That was a fantastic tour!! Our driver Leonardo was wealth of information as we drove through the countryside. We visited Boscarelli and Bindella wineries. Both great wineries, Bindella is a must to visit. The town on Montepulciano is also a must visit.
Overall on this trip a lot of beautiful memories were made with family and loved ones that was in large part due to the work Kimkim did in putting this trip together! Thanks for everything!!

Just following up with a review. 15 months in the making. Arianna did an amazing job with everything. We typically don't use travel agencies or even give reviews, but we rolled the dice and took a gamble with KimKim. It paid off, our 1st trip to Europe(Italy)was amazing, and from the time we got off the plane, to the time we got back on. Everything was on point. Private transfers, boat rides, train rides, accomadations, tours etc..
If there was anything to point out, it would be our tour guide Claudia in Pompeii. Pompeii was amazing, but our tour guide was an extreme rush towards the end, and she basically was running out from us at the end. Didn't care to take a good picture of us. But no matter what, everything was still perfect and Pompeii was amazing to see!!
We will definitely be using KimKim in the future on our next trip to Europe, and would recommend KimKim to anyone and everyone!!

Hotel Reviews

Hotel Ala

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Residenza Fiorentina

Firenze

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parlamento Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Tour guide was an extreme rush. Could careless to take a decent picture of us.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome in a Day: Skip the Line Vatican Tour & Colosseum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour by Sorrento

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Walking Tour City Highlights with David & Duomo

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit, Lunch and Wine Tasting

Florence

Quality of Experience

Guides, Drivers and Staff

Transport