Kimkim Trip Reviews for Italy

I have a lot to say about the month of July spent in Italy - it has been hard to put into words in my review of the services I received and the coordination that Anita Matijasevic provided. The communication was clear and very suited and tailored to my style - Anita was open to listening, and accommodating to my train of thought, let alone my requests. I revised an itinerary with Anita until it was basically perfect and encapsulated everything I had in mind to do and see. She also arranged with perfect rooms for me as a solo traveler, in great locations either super convenient or in prime locations or, basically always.. Both! All of which was excellent situated into my budget. Everything about the stays had their charm and I appreciated where I stayed in every city I settled down in for adventures and experiences.
In a summary of my travel; I landed in Italy for my first stay in Venice. I traveled onward for Florence where a Cinque Terre day trip was also part of that trip. My next stay was in Rome. And from there I visited Naples which included the Amalfi Coast AND Pompeii! Transportation from city to city was effortless with train tickets all in order prior to travel.
Everything worked out. Everything exceeded my expectations.
That is all due to Kimkim, to Anita, and to being a traveler ready for excitement, adventure, and receptive of everything that comes in being somewhere new.

I have been asked many times now, "what was my favorite part of the trip?"
I do not have a favorite, I have favorited each in my mind and journals each part of my travel having individually and respective appealing aspects. There was literally no complaints I have and that is rare, but genuinely true when I say it here.

10/10 I def recommend using this service for your next Italy vacation! The whole process ran so smooth. The tours, guides, and drivers that they set up for us were amazing and so friendly and kind. Arianna listened to what we wanted and planned a wonderful trip. Jessica and Barbara stayed in touch with us daily to provide reminders for times and meeting points and were available to answer any questions. I couldn’t imagine going back to Italy without using this travel team again! We had such a great time!!

Hotel Reviews

Palazzo delle Grazie

Sorrento

We loved our stay here! It is in the perfect location, easy access to the shops and great restaurants. The breakfast every morning was fabulous. The room was large and the bed was so comfortable. Everyone was so kind. We had an early morning checkout and they prepared us a box of pastries to take on the road! 10/10 would def recommend!

Authenticity & Character

The rooms were beautifully decorated!

Location

Walking distance to everything you want to do!

Staff

They provided us with a box of pastries for the road on our early morning checkout, so kind!

Cleanliness & Comfort

The bed was so comfy and they cleaned daily and provided fresh towels daily, it was awesome!

Salotto Monti Rome

Rome

Def recommend this hotel! It’s in a great location, about a 15 min walk to the Trevi or 20 min walk to the colosseum. The room was cozy and the bed was so comfortable. The breakfast every morning was so good- def recommend taking it on the terrace!

Authenticity & Character

It is situated on a quieter street and is on the third floor of this building, but no fear there are two cute elevators for caring up luggage!

Location

Great location!

Staff

Everyone was so kind!

Cleanliness & Comfort

The rooms were cleaned daily and fresh towels given daily, it was awesome!

Activity Reviews

Colosseum & Ancient Rome Tour with Roman Forum

Rome

This was so fun!! Def would not have been able to take in the full experience without having a fabulous tour guide to lead the way.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica

Rome

I def recommend going in a tour group for this experience! We really were able to enjoy it so much more than if we just walked around by ourselves, the guide was so knowledgeable. It also allowed us to skip a lot of the lines which was fabulous given how busy and hot it was!

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

This was one of our favorites!! It was a private walking tour around Pompeii for 2 hours and it was absolutely fabulous. Our tour guide, Mary, was so knowledgeable and very clearly loved the history, she made it so much fun!

Quality of Experience

Guides, Drivers and Staff

Our driver was amazing. He picked us up from the airport and took us here, and then to our stay in Sorrento. He gave us great recommendations for restaurants!

Transport

Our driver was there waiting for us at the train station, and when we arrived at Pompeii he called our tour guide to let her know we had arrived, and waited until we had finished with our luggage!

Exclusive Capri Boat Tour from Sorrento

Italy

This activity is a MUST. It was phenomenal. We were picked up at our hotel, taken to the marina where us and three other couples got on a boat and were taken to Capri. Our guide was fabulous, the driver was awesome. We got to go around the island by ourselves and then get back on the boat and swim. They provided snacks and sandwiches and wine!

Quality of Experience

Guides, Drivers and Staff

Transport

Pizza School at Agriturismo

Italy

This activity was one of my absolute favorites. We were driven to this beautiful farm up a mountain. The family of the farm was so incredibly charming and funny and very clearly loved what they do. They taught us how to make pizzas like pros, and we had an absolute fantastic time. Anna was incredible!!! I also loved being able to enjoy the pizzas at a communal table and talk to other people in the group who were from all over. Def recommend this to everyone!!

Quality of Experience

Food

Oh my gosh the wine was amazing. The pizza was fabulous. the pana cotta was so good!!

Guides, Drivers and Staff

Transport

Francesco was fantastic in planning and executing our Italy trip. He accommodated our interests in the timeframe we had. Rome was very interesting with all the history. Loved the pizza making in Florence. Venice was little underwhelming.
Francesco and his team were available on WhatsApp as needed. They were proactive about a train strike and made sure our trip went smooth.
Only critical feedback would be to also suggest places other than what client wants.

Hotel Reviews

The Guardian Hotel

Rome

Located somewhat close to city center. Would have preferred closer. Rooms were smaller. Staff was helpful. They packed a takeout breakfast when we needed.

Authenticity & Character

Nothing fancy

Location

Was a good 15-20 min walk for most trips. Would prefer closer.

Staff

Helped pack takeout breakfast

Cleanliness & Comfort

FH55 Hotel Calzaiuoli

Firenze

Fantastic location, minutes from Uffizi gallery. Comfortable room and very friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

VENICE TIME HOTEL

Venice

Close to train station and boat. Small with almost non existent lobby.

Authenticity & Character

Very vanilla

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rome - 2h Gladiator School

Rome

Fun activity for kids. You learn the history and actually get to do some sword techniques.

Quality of Experience

Guides, Drivers and Staff

Transport

Hard to find taxi from the location

GUIDED TOUR OF THE UNESCO WORLD HERITAGE SITE OF ANCIENT POMPEII FROM ROME WITH STOP IN NAPLES

Rome

Very comfortable tour and fantastic tour of Pompeii! It’s very short stop at Naples and so wish was longer. Lunch was delicious but few more options would have been good.

Quality of Experience

Guides, Drivers and Staff

Transport

Comfortable bus

Rome in a Day Tour with Colosseum and Vatican Museums guided tours

Rome

Good tour to finish Colosseum, Forum and Vatican City in a day.

Quality of Experience

Guides, Drivers and Staff

Transport

Have to take taxi

Pizza and gelato making class

Florence

Fantastic activity that is so much fun for adults and kids. Highly recommend. Great instructors. Clean kitchen and good quality ingredients. Best Pizza and gelato we ever made. Highly recommend.

Quality of Experience

Great staff, instruction, small group, quality ingredients and results.

Guides, Drivers and Staff

Fun and knowledgeable staff

Transport

Near city center

Private Gondola Ride

Venice

Very underwhelming experience. Took forever to get there. We got on a Gondola that was very vanilla. The guy rowing wasn’t super friendly. It was just 30min of sitting with not much info.

Quality of Experience

Guides, Drivers and Staff

Transport

A better interactive ride would be ideal.

Half day tour Pisa and the leaning tower

Florence

Very convenient half day tour that takes you to Pisa and even climb on top! Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

All of our guides were amazing and we are pleased we paid the extra for the private guided tours. Lorenza picks for our family hit the mark on our needs and everything was amazing. Lorenza was available when and if needed on our travel days and all the guides and drivers were knowledgeable on our location and needs. We felt like we were taken care of which was amazingly comfortable for family travelling together with various needs.

Venice, Florence, Tuscany and Rome were perfect balance for two week trip. Italy is so Beautiful we would definitely return.

Thank you Lorenza!!

We recently returned from a fantastic family trip to Italy, all thanks to the incredible planning by our travel agent, Rita Pagano. Our trip was to visit our ancestral home with 3 generations and 12 family members ages 17 to 84. We started in Milan and ended in Florence, with several stops along the way. Rita efficiently planned everything from booking our hotels, renting cars, and making transfers to organizing tours in Parma and Tuscany. The tours in Parma With Ricardo and wine tasting in Tuscany with Andrea were informative, fun, and delicious, adding a great touch to our Italian adventure.
The hotels we stayed in were not only comfortable but also conveniently located, making it easy for us to explore the cities. Rita was always available when we needed to make additions to our itinerary and handled our needs in a timely fashion, ensuring a smooth and enjoyable trip.
Our family had a fantastic time, and the entire experience exceeded our expectations.
We are deeply grateful for the beautiful memories we made during this trip, and they're all thanks to our travel agent's meticulous and thoughtful planning. We couldn't have asked for a better experience and highly recommend their services to anyone planning a trip.

Hotel Reviews

Maranello Palace

Maranello

The Maranello Palace in Modena was the perfect stop on our way to Florence. The hotel accommodated our large family traveling together. The rooms were clean and comfortable. The buffet breakfast was a great start to the day. The hotel was conveniently located near the Ferrari Museum and the Pagani factory. I highly recommend a visit.

Authenticity & Character

Location

It is a great place to stay to visit the local car museums!

Staff

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Hotel Il Guelfo Bianco was an excellent place to rest our heads when we visited Florence. The hotel is within walking distance to the Piazza Del Duomo, Pitti Place, and the Ponte Vecchio. The hotel had lovely rooms decorated with style and comfort in mind. The daily breakfast included fresh fruits, meats, cheeses, and bread. The staff was eager to make our stay enjoyable and recommended a great restaurant. We will definitely stay again.

Authenticity & Character

Lots of art and antiques!

Location

Close to the center of Florence

Staff

Cleanliness & Comfort

Activity Reviews

Foodie Excursion to Parma

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Excursion to Tuscany: Chianti Winery Visit & San Gimignano

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We truly had such an incredible trip. Thank you to our specialist, Lorenza, for packaging up such an amazing trip!

We started our trip in Milano. We only had a day and a half there, but we were able to see the duomo and shop/eat in the Galleria. The hotel? It was okay and nicely located but the owner of the hotel is not nice.

Our next stop was Siena, as we really wanted to see the Palio. Lorenza arranged a rental car so we could drive to Siena. Siena is such a beautiful, medieval town and the place was hopping since the Palio was happening. We were going to go to the actual race on July 2nd but we didn't get back into town in time. And luckily we didn't. (You have to stand in the sun for 4 to 5 hours the day of the race). After 3 false starts, it started to rain and the race was called off! It didn't happen for another 2 days. We had a nice tour of the town with our guide, Barbara. And we toured a cheese farm outside of Pienza where we had a cheese and wine tasting. It was gorgeous there and the experience was incredible. We stayed at the Hotel Athena within the walls of the town. It was a very nice hotel with very accommodating staff. It was on the edge of town so it wasn't so crazy around the town....and luckily they had parking!

Next stop was Firenze (Florence). We stayed at a very cool (and a little creepy) hotel called Garibaldi Blu. It was in a great location where we could base out of for 4 nights. We had a guided tour of the Uffizi Gallery with our guide, Lucia, who also happened to be our guide for our food tour the next evening. Everything about Florence was stunning. I'm glad we dropped off our rental car in Florence before checking in to the hotel. Florence is NOT a city you want to be driving in!

From Florence we were supposed to take a train to Manarola in the Chinque Terre region. On the day we were scheduled to leave Florence, there was a scheduled train strike in Italy. Lorenza was on top of it and hired us a private transport to Chinque Terre. (Thank you, Lorenza!!). Manarola is a very cute town in the Chinque Terre region and we stayed at this cool little boutique hotel call Marina Piccola (small marina). When we opened our window we were looking at the Mediterranean Sea. Beautiful! We explored 4 of the 5 towns, including a challenging 6 mile hike from Corniglia to Monterroso al Mare. When we arrived in Monterroso we headed straight for the beach. We rented chairs and an umbrella, bought a bottle of white wine from the region, and ended up meeting some really fun people from the US. Lorenza arranged a 2-hour kayak trip that was really fun. When we got back we ended up eating lunch at a little restaurant right on the beach. Mixed salad, bruschetta, and an amazing pesto dish!

We took a train out of Manarola to Genova (Genoa) and stayed at yet another super cool hotel, Hotel Melia. We had a really fun (and fiilling) food tour in Genova with our guide, Valentina. The tour was over 3 hours long and we ate, drank, and learned a lot about Genova. The hotel had a room that had an indoor pool, Turkish bath, tropical shower, and regular shower. You had to make reservations in advance as the capacity was limted to 4 people. It was SO cool!

We traveled by train from Genova back to Milan where we met our driver, who took us to Bellagio on Lake Como. What a way to end the trip. We had a top floor, corner room at the Florence Hotel. Floor to ceiling doors opened up on to small balconies overlooking the lake. We had a private tour with a guide, Robbie, where we took a boat over to Villa Carlotta (beautiful gardens), then over to Varenna, where we had a nice lunch. We visited the gardens at Villa Melzi, and on our last night we went back to Villa Melzi and watched a men's chorale group perform outdoors on their 60th anniversary.

Unfortunately it was back to Milan for 1 night before we flew home. Such a beautiful trip so such a beautiful country. I can't believe I am half Italian and this was my first time there. We will definitely be back. Thank you to Lorenza for such an incredible itinerary with incredible accommodations. Couldn't have done it without her!

Although there were some large gaps in communication during planning and reservation making, Thomas put together a great itinerary for us. We had an amazing trek through two parks in the Dolomites.

Normally I don't write reviews, but I felt that the service I received made my trip 100% more enjoyable.

Starting with the planning of the trip, Andrea was really easy to work with. We went over our price range, the ideal trip (walking tours, food tours, both smaller and larger cities, incorporating some relaxation, experiencing true Italian experiences). We booked 4-5 months in advance of our trip. The booklet we received that outlined the trip had all the details, and went over where to meet each guide at what time, and how long it would take. It had every train, event, and other travel tickets were provided timely. Every hotel they booked was in a really good location in our opinion. Every guide was great and would text us the day before letting us know who they were and where to expect to meet them. The most important aspect of the trip was how they handled our transportation issues that arose.

During our trip, the Italian train companies went on strike midway through our trip. The team at Kimkim communicated that this was going to be an issue the minute they knew and went to work on finding a solution. Within 24 hours they had booked a private transport service that would take us away from the regional trains and booked us on a different train in a different city that was hopefully guaranteed. Everything ended up working out great, the train they booked was not cancelled, and they stayed in constant communication with us the entire time. It truly felt that we were not alone and allowed my wife and I to enjoy our honeymoon instead of stressing about this issue. I will definitely be using Kimkim in the future and recommend their services to any individual.

I cannot recommend KimKim and Melanie enough!!! From our private transportation to our guided tours, everything went smoothly and we learned a lot about Italy and all of it's rich history and beauty!!!

Activity Reviews

Amalfi coast boat tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel Tour

Rome

Historical Rome walking tour and Colosseum guided Tour

Rome

Lake Como Boat tour

Lake Como

Massimo was our boat captain!! He showed us all the sights!!! He was wonderful!! Definitely 5 stars!!

Quality of Experience

Guides, Drivers and Staff

Transport

Best of Tuscany

Italy

Rhonda spent the entire day with us with stops in Siena and San Gimignano!! She was very knowledgeable and very professional!

KimKim travel helped put togethet an itinerary just right. We wanted to manage to our budget and have experiences beyond sight seeing. Melanie help us achieve that. The hotel was situated perfectly and wr has a wonderful time.

Hotel Review

43 Station Hotel

Milan

The staff were so helpful. Breakfast was fantastic. And the staff recommended 2 restaurants both perfect and not expensive.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Breakfast is great, rooms comfortable, staff friendly and helpful

Activity Reviews

Gelato and Pizza Making class in Milan

Milan

What a great experience. The class wad fun and well paced. Thete were all levels of experience but the chef kept us all engaged. We made and ate our pizzas, had sip of wine while he talked about gelato, then made our own cones and finished by saviuring fresh made gelato w toppings we chose. Plus! The location is an amaxing foodhall that we visited the next day. This is a do not skip.

Quality of Experience

Guides, Drivers and Staff

Transport

We could walk from the hotel

Street Food Tour

Milan

A wonderful way to see the parts of the city and exolire foods. Our guide Marco made it feel like we were on an afternoon walk with a foidie friend taking us to his favourite spots. The balsamic tour and tasting started us off, but every stop was a highlight.

Quality of Experience

Food

Almost everything but especially tasting some things were would have missed on our own

Guides, Drivers and Staff

Friendly guide, easy peace, interesting stops

Transport

Easy meeting point to get.

I can't speak highly enough about KimKim and their entire team. Our family just returned from an incredible 10 day journey to Italy and we could not have made it all possible without Arianna's amazing planning and Barbara's constant logistical support once we were there. Arianna worked tirelessly in helping us to plan the perfect trip for our crew of 5 (ranging from 10-48 years). We started in Venice (2d) where we had an exceptional guide named Sarah, then moved on to Lake Como (2d) where Barbara helped us figure out how to work around the only rain we had on the trip, allowing us to catch a later tour with Paulo, our wonderful captain. Our next stop was Cinque Terre, (3d) which was beautiful beyond words and our collective family favorite. We ended our trip in the "Eternal City" of Rome (2d), where we were fortunate enough to have Gioia lead us through both the Coliseum and the Vatican. We were all blown away at the amazing beauty and diverse attractions Italy has to offer! My wife and I were especially impressed with the AXIUS app we had access to. It kept us perfectly organized and in constant contact with Barbara, should we need ANYTHING during our stay. Every time, meeting point, document, ticket, hotel, and transportation detail was accounted for and accessible within seconds. Would definitely use KimKim again and recommend to friends/family. Thanks you!!!

We had a fabulous intergenerational vacation to Italy. Eleonora could not have planned a better trip for us. She took care of all the details and chose excellent places for us to stay. One of us needed wheelchair assistance and Eleonora rented us a wheelchair that we picked up at our hotel in Rome and left in our hotel in Milan. Thank you! Every driver was on time and every tour guide in exactly the right spot at the right time. Sarah in Pienza and Eleana in Florence were amazing and so knowledgeable as were all of our other tour guides. Our stay in Tuscany was out of the movies. We had a family pesto making class and have already made it back in the states. Eleonora checked in on us throughout our trip and even managed to get coats back to us that we left in one of the cars. I highly recommend Kim Kim and Eleonora. Thank you for the perfect memorable vacation in Italy.

It's hard to know where to begin, this trip was so well planned for our family! We were a group of six traveling which included my dad who has limited ability to walk any distance. We did not have a clear vision of our itinerary. Eleonora created the perfect plan encompassing Rome with an open air tour, Tuscany which included a breathtaking stay at a farm house with wonderful food and hospitality and the Italian Riviera with just the right amount of planned guided tours as well as open time to relax and explore. All transportation was prearranged and every driver and tour guide were delightful, professional and on time! We were wowed by the level of service and warmth provided throughout the trip. This was a trip of our lifetimes and we are grateful we found kimkim and that we were able to work with Eleonora. kimkim is an excellent resource and portal made communication and transactions very simple with all the details in one place. Our group will all highly recommend! Sincerely, Joan S-C

Eleonora did a fantastic job for us. She put together a trip for us knowing we had one member of our party who had limited mobility, she put together the perfect itinerary for us.

Also we had some needs during the trip and Eleonora was on top of everything, quick communication and took care of our every need.

Not sure how it could have been better.

Thank you Eleonora!

Our family of 5 recently embarked on a journey through Italy with the help of Kimkim, and every step of the way was remarkably smooth and enjoyable. From the initial planning stages with Stephania to the seamless adjustments made by Tasos and the meticulous coordination by Klio, our experience was nothing short of top-notch.

**Planning and Coordination**
Stephania meticulously tailored our itinerary to meet our needs and budget, ensuring every detail was thoughtfully considered. Tasos went above and beyond by swiftly accommodating last-minute changes, which enhanced our trip and made it even more memorable. Klio's consistent communication throughout the journey reassured us that every aspect was meticulously planned and executed.

**Elimination of Stress**
Traveling can often be stressful, but Kimkim truly eliminated any anxiety. Private transfers greeted us at every destination, providing a luxurious and hassle-free experience. The detailed itinerary was invaluable, offering insider tips on navigating the Vatican, capturing the best photo opportunities at the Ponte Vecchio, and securing reservations at fantastic restaurants and beach clubs.

**Exceptional Support**
The Kimkim Care Team was readily available for any last-minute questions or concerns, offering peace of mind throughout our travels. Their responsiveness and dedication meant that we could focus entirely on enjoying our trip without worrying about logistics.

**Conclusion**
Kimkim took care of all the heavy lifting, allowing our family to immerse ourselves fully in the beauty of Italy. Thanks to their expertise and impeccable service, our journey was not only stress-free but also filled with unforgettable moments. We cannot recommend Kimkim highly enough for anyone planning their next adventure.

Wonderful trip! Alberto was excellent from KimKim. Couldn’t have been better! Marina, our walking tour guide in Venice was great and so was Chris in Rome and MBS Blu Charter boats was excellent in Sorrento. Hope to plan another trip again soon!

My wife and I just returned from thirteen days in Italy with our two kids, (ages 13 and 10) and had a trip that created memories for a lifetime.

I can’t say enough about Cecilia and how great she was in designing a trip for a family who had never been to Italy before and making sure that our itinerary met our needs. She found us great hotels that were both convenient location wise but also rooms that were comfortable for the whole family. Cecilia was very responsive leading up to our trip and made sure we were well educated on everything we needed to know before we left and provided us all of our necessary travel documents in one easy to use location that made our days travelling easy to follow. While on our trip Cecilia also made herself available for us to ask questions and was quick to respond if we weren’t sure if we were in a proper location for a tour or had a travel question as we moved from one place to the next.

We spent three days in Venice, three in Florence, four in Sorrento and ended with three days in Rome. Sorrento was the highlight destination for the whole family with our boat tour of the Amalfi Coast as our favourite day of the whole trip.

Thank you for everything Cecilia, your talent, your work and your dedication to our happiness is appreciated more than we can tell you!

Hotel Reviews

Hotel Ca' Marinella

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Paris

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Il Faro 3* Sorrento

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

HOTEL CECIL

ROME

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Murano, Burano and Torcello Excursion

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Private Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Pizza and gelato making class

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Half day tour Pisa and the leaning tower

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Accademia Gallery Tour

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Truffle hunting and tasting in Valdichiana

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Day at leisure in Sorrento

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

Pompeii Excavations half-day Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

GOLF CART TOUR ROME

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Rome - 2h Gladiator School

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum, Roman Forums and Palatine Hill

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel - Small Group Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

I have to be SUPER honest, I was very skeptical about using a travel agent as I have always researched and booked our trips myself. But this was the first time I was traveling internationally on a mother/daughter trip and wanted everything to go a smooth as possible. I chose kimkim because of all the excellent reviews. From start to finish I have been exceptionally pleased with my entire experience with them.
Kimkim connected me with Chris Leontopoulos who was fantastic! He was very responsive to any and all questions. He helped set up all the excursions we wanted. I loved where all the hotels were located - very central to everything we were wanting to see and easy to walk everywhere. The private transfers from the airport was a nice touch I wouldn’t have originally set up on my own - but arriving at a foreign airport/train station with a driver ready to take us to our next destination without all the hassle? Priceless! And made us feel extra safe traveling on our own.
I also liked the use of the WhatsApp to communicate if any snafus occur during your trip. We had one driver waiting at the wrong location and were able to remedy that within 10 minutes by texting and dropping our location. Very cool!
I will absolutely be using Kimkim in the future! Thank you!

Hotel Reviews

Al Teatro Palace Venice

Venezia VE, Italy

Lovely hotel. Very nice breakfast in the mornings.

Authenticity & Character

Location

5-10 minute walk from the water taxi drop off. We went to the wrong place 1st - was a little confusing without having the address in our itinerary.

Staff

Cleanliness & Comfort

Maison il Conservatorio

Sorrento

Nice breakfast area

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Air conditioner worked AMAZING

Boutique B&B Torre de' Conti

Florence

We loved the character of the place and having umbrellas for guests was a much needed touch due to a couple rain storms while there. The hosts were great. We couldn’t tell that there was air conditioning - would have been nice to have stronger working air conditioner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Air conditioner was the only negative for us.

Mynavona Hotel Rome

Rome

Nice location for an easy walk to Pantheon, Trevi Fountain, Spanish Steps. Couple minutes away is a Taxi Station which was convenient.

Authenticity & Character

Location

Central to everything we wanted to see

Staff

Very friendly

Cleanliness & Comfort

Activity Reviews

Vatican Guided Tour

Rome

Very happy to skip the long lines on a hot day

Quality of Experience

Guides, Drivers and Staff

Transport

Doge's Palace & St. Mark's Basilica Tour

Venice

I was bored on the tour. Would have preferred to wander on our own. Things I would have looked at longer (like the armory and dungeon) we went through quickly.

Quality of Experience

Guides, Drivers and Staff

Transport

Chianti Wine & Olive Oil Tour from Florence

Florence

Loved our tour guide and the wineries were great!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Florence Highlights Walking Tour

Florence

Of all the excursions I was least excited about it was this one. But we ended up LOVING it due to our fantastic tour guide. Saw things we wouldn’t have found on our own and learned FUN facts about all the different areas of Florence. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Tour

Rome

Very helpful having a tour guide to give facts/history about the Colosseum. I did specifically as for a tour that went below but apparently this was not it so that was a little disappointing.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Pompeii Walking Tour

Italy

Interesting. Glad to have a guide walk us through fairly quickly with great facts.

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

Guide didn’t know anything about the promised itinerary. Enjoyed swimming to escape the heat. We enjoyed the trip to Capri by boat more than going along the Amalfi Coast.

Quality of Experience

Guides, Drivers and Staff

Transport

Everything was truly perfect! Giulia put together a great 15 day trip for us and we truly did not have 1 issue the entire trip. From private transfers on all arrivals, tickets, hotels, etc, etc.....this was a trip of a lifetime for our family. Highly recommend Giulia and the kimkim team for your next or first trip to Italy. I can't believe it is over though! Time to plan a return trip?

Thank you Giulia for all you've done to make this a trip of a lifetime. Florence was magical, and we enjoyed the Sorrento area, especially the nature aspects.

The excursions were great, and the fact that you arranged all the travel logistics throughout the trip removed the stress of traveling! Also, it was very helpful to have a contact in Italy.

I've already told a number of friends about Kimkim, and will continue to!