Kimkim Trip Reviews for Italy

Trip was amazing, and our local specialist, Elena, was fantastic. We even made some changes mid-trip, and it was not an issue at all. Elena handled it all. 5 stars!

Kim , Kim team was awesome. Martina, Deborah and Valeria made sure everything was on time and as expected. The scheduled drivers were always early for our destinations and were more than happy to communicate with the latest technology if the language barrier was an issue. The scheduled tours and coordination made our vacation truly effortless. We look forward to using them in the future. Thanks for the great memories! Betsy, Marilyn and Danny, Arizona U.S.A.

We loved it all! The drivers were on time and very hospitable. Our planned activities were all memorable. The accommodations were perfect! Ian had outdone herself to make sure that every detail had been tended to which made our trip easy logistically. The support team jumped in when Ian was out of the office. There was a rock slide on the Amalfi Coast so they rearranged our itinerary before we knew that there was an issue. I have been singing your praises to everyone!
We think we are either going to do Greece or another part of Italy next year and can't wait to work with you again!

Hotel Reviews

Grand Hotel De La Ville

Sorrento

We cannot say enough about this hotel. We have traveled alot and this was our absolute favorite hotel!

Authenticity & Character

Ever detailed has been tended to, to create a one of a kind experience.

Location

The rooms are gorgeous! The buffet with the outdoor dining area is amazing! The rooftop pool and bar were the perfect place to grab a drink and watch the sunset.

Staff

Everyone from the front desk staff to the cleaning woman were exceptionally kind and helpful. They went out of their way to ensure that our stay was perfect!

Cleanliness & Comfort

It was impeccably clean!

Hotel Modigliani

Roma

This hotel is located in an area that allows for easy access to the major attractions. The hotel was clean, elegant and hospitable.

Authenticity & Character

Location

You can walk to most tourist destinations.

Staff

They were very receptive to our needs.

Cleanliness & Comfort

The entire hotel is immaculate.

Hotel Orto de' Medici

Florence

We loved the buffet and outdoor dining area. The welcome beverage was a nice perk! We had an issue with our bill and they remedied it quickly. The staff was helpful and very kind!

Authenticity & Character

Location

The hotel was located in an area close to everything! There is no need for a car or driver.

Staff

Cleanliness & Comfort

Royal Continental Hotel Naples

Naples

Upon arrival the front desk upgraded us to an oceanview room. They were helpful answering any questions that we had and were interested in how we enjoyed Naples.

Authenticity & Character

Location

We loved being on the water and across from the marina. This is a lovely place to watch the sunset.

Staff

The woman at the check in desk greeted us with a beautiful smile every time that we had questions.

Cleanliness & Comfort

The bed was extremely comfortable and the facilities were pristine.

Activity Reviews

Florence Food Tour & Dinner

Florence

This one of the highlights of our trip. Our guide, Lorenzo, was animated and so knowledgeable about the local restaurants. He made us feel like we were family. We had a group that bonded and shared an evening of laughter.

Quality of Experience

Lorenzo and our wonderful group. We stayed together until 11:00.

Food

Everything we tasted was amazing and the wine was even better!

Guides, Drivers and Staff

Lorenzo had grown up in Florence so he knew all of the authentic, local places to take us to.

Transport

We could walk everywhere.

Pizza Cooking Class in Napoli

Naples

We just enjoyed learning about the way to make authentic Italian pizza. The chef was friendly and readily answered all of our questions.

Quality of Experience

Our pizzas turned out to be delicious!

Guides, Drivers and Staff

Transport

Private Pompeii Tour & Mount Vesuvius visit with light lunch

Pompeii

Having a private guide is the way to go. The area was extremely crowded and we got to by pass everyone as we toured Pompeii.

Quality of Experience

Our guide was extremely knowledgeable about every aspect of Pompeii and her English was excellent!

Food

The venue was lovely. We got a tour of the vineyard, a wine tasting and a delicious four course meal.

Guides, Drivers and Staff

She could answer any of our questions.

Transport

Our driver was prompt and shared lots of information about the area during our commute.

Private Amalfi Coast Driving Tour

Italy

On the that this was scheduled there was a rock slide blocking the road but our driver did manage to chauffeur us along part of the highway.

Quality of Experience

Guides, Drivers and Staff

He told us exactly how much time we had in each location and where to meet him. This young man made every concession to ensure that we had a memorable trip.

Transport

He was just a very kind, dependable person.

Capri Island & Grottos Boat Tour from Sorrento

Sorrento

We loved all of the friends we made on our tour.

Quality of Experience

We enjoyed taking the chairlift up to the top of Anacrapria and hiking down the trail.

Guides, Drivers and Staff

The staff were constantly offering us drinks, hanging out with us and asking for our input to provide the ultimate adventure.

Transport

Overall great experience.
All accommodations for travel, hotel and recommendations were flawless.
Service providers were all great.

Hotel Reviews

Corte di Gabriela

Venice

Air conditioning was a challenge however the service was great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Sabolini Tuscany

Colle di Val d'Elsa

They initially gave us a room that was facing the road and was very noisy. We requested a room change with a view and they accommodate. Overall a central location that allowed us to reach many vineyards and local restaurants

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Capodimonte

Sorrento

Lived up to the 4 star rating. Another perfect location to the center of Sorrento and surrounding sights

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

San Polo Afternoon Food & Wine Tour

Venice

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A terrific trip! We worked closely with Maria to plan an itinerary for a family of 4 (college age kids) that allowed for exploration and activity. Storywalking Italy were extremely helpful. When one person in our group injured their ankle, everyone at kimkim went out of their way to help us figure out where to be seen and get medical supplies, re-organize our trip, and even contacted the hotels they had booked for us to make sure we were in ground floor rooms! And the scheduled activities were wonderful - highlights included a food tour of Bari with Giorgio of Apulia Tours and a day-long bike trip from Lecce with Gonzalo of Salento Bici Tour. Highly recommend!

Our trip was so amazing! Everything was perfectly planned out and went so smoothly. Everyone we worked with was so helpful and we are so happy with our experience. We recommend 100% and will be using Kimkim again for our next trip!

Hotel Reviews

Grand Hotel Cavour

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palazzo delle Grazie

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Florence Walking Tour and Accademia Visit

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Chianti Full Immersive Wine & Olive Oil Experience

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amalfi coast boat tour from Sorrento (Amalfi & Positano)

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking class at farm

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Loved it all: Florence, Sorrento, Rome. The guides were excellent. The children's tour guides did a fantastic job engaging the boys (7 and 5). The drivers were incredibly patient, courteous, and flexible. Francesco saved the day by getting us to a wine tasting when the originally planned event fell through at the last second. Accommodations were top notch. An all around great experience.

Hotel Reviews

Plaza Hotel Lucchesi

Florence

Rooftop pool makes this hotel probably the best option in the center of florence.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lorelei Londres

Sorrento

Loved this place. Restaurant has a Michelin Star! Wish the private balconies were a little more "private" but the oversized jacuzzi was awesome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Martis Palace Hotel Rome

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Tour of the Vineyard and Lunch with Wine Tasting in Furore

Italy

The wine was some of the best we had in Italy. The vines are 200+ years old and producing absolutely stunning quality wine. paired with the local lunch, this was one of our favorite experiences, set above Positano with a view unparalleled.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our KIMKIM travel team was the finest choice I could have made for our 3-generation family's custom vacation to the Cinque Terre this August 2023. From the planning stage to our final day, the expertise of our Italy travel specialists Valeria and Deborah, personal concierge Roberta, private hiking guide Laura, boat skipper Tony, and Milan transfer drivers (with particular shout-out to Andrii who provided my evening transport due to my air travel arrival delay) were all fabulously fun, attentive and accommodating. Until we meet again, "Grazie mille! Carol

Hotel Review

Hotel Porto Roca

Monterosso

Hotel Porto Roca offered all the assets for our multi-generation family, from accommodations, full services, and awesome setting.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hike the Villages of Cinque Terre

Italy

boat trip from Monterosso with lunch

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide, Maria, helped plan every step of the trip. She was responsive and knowledgeable about the different cities we were visiting. She also incorporated activities that we suggested.

KimKim is a fantastic service that takes the guesswork out of booking travel. You get personalized accommodations and the ability to communicate with them during your trip in case you need to make any changes.

Highly recommend this service!

Activity Review

Classic Private Cruise on Lake Como

Italy

Amazing way to see the towns and villas of Lake Como! Well worth it and one of our favorite activities.

Quality of Experience

Guides, Drivers and Staff

Transport

Picked us up from the hotel dock. So convenient.

I would absolutely use them again it was an amazing experience.

Activity Reviews

Private boat tour to Capri

Italy

We enjoyed our guide, it was a beautiful experience

Quality of Experience

Guides, Drivers and Staff

Transport

Lemon Grove- Mozzarella Farm in Sorrento area

Italy

The family was nice, wonderful people I would only suggest something in the city too

Quality of Experience

Guides, Drivers and Staff

Transport

I wanted private transportation because my dad was elderly but our driver was great

Visit of The Amalfi coast Villages Full Day

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

I googled a package trip for Italy and Greece and kimkim came up as a company that could help me. I reached out to kimkim and the company gave me a tour organizer named Tasos. We met on a zoom face to face and discussed what I wanted out of our trip to Europe. We visited Rome, Pompeii, Florence, and Venice in Italy. In Greece we spent time in Santorini, Myknos, and Athens. The hotels were in the center of each city and were walkable distances to places we wanted to visit. We had train rides, flights, and a ferry ride to move from city to city. We had two moments where we needed extra help with reservations that were questionable. Evyenia and Nikos responded immediately when we had questions about a reservation and the problem was fixed right away. We had a marvelous trip!! kimkim is a great company to work with to plan a vacation. I would recommend them to anyone.

Hotel Reviews

Hotel Alexandra Rome

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Pendini

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ca' Pisani Boutique Hotel 

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Greco Resort Hotel Santorini

Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adonis Hotel

Mykonos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sweet Home Hotel

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vatican Guided Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Express Colosseum Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting

Pompeii

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Florence Highlights Walking Tour

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Doge's Palace & St. Mark's Basilica Tour

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Local Transfer in Santorini

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Catamaran Caldera Cruise

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Mykonos Town Walking Tour

Mykonos

Quality of Experience

Guides, Drivers and Staff

Transport

Acropolis & Athens Mythology Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

First time planning a trip with Kim Kim and it was above all my expectations, very easy and friendly service that eased all my trip planning worries. Fabio was great from the start and very responsive during our trip for any questions. From the start with the airport pickup to the airport dropoff our trip went off without any issues. The three days in Rome were the perfect amount of time to see all the sites and Fabio booked us great skip the line tours.
Our Sorrento portion of the trip was great! I appreciate Fabio for suggesting Sorrento over Positano for our trip it was the perfect size town for us to stay in and explore in the middle of everything we wanted to see, between Pompeii, Mt Vesuvius, winery tour, and a trip down the Amalfi Coast. All while having a fantastic car service booked for each excursion booked and private tour guides to really explain to us the history.
Two downsides were our hotel in Sorrento Hotel del Corso was not really up to our standards a bit dated, the AC didn't work and the hotel staff wasn't very helpful and our room was on the main street which was very noisy.
The second downside was our Cooking class at Villa Ida was not up to our expectations it wasn't really a cooking class more so we helped them prep the food while they did the cooking behind the scenes. We were expecting to make either homemade pizza or pasta but instead we made cold salads and filled already cooked pastas. Also Charlie at the cooking class was very pushy for us to buy his wine, ceramics, and music boxes and when we declined buying anything the vibe in the room changed. It left a bad taste in our mouth.
Overall the trip was fantastic and I will definitely be recommending Fabio and Kim Kim to anyone planning a trip to Italy and will also be using them in the future.

Hotel Reviews

Hotel Scalinata di Spagna

Rome

Great hotel in a fantastic location, staff was friendly and helpful the rooms were on the small side but very clean and tastefully decorated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Del Corso

Sorrento

This hotel is extremely dated, other then the location I would not recommend this hotel to anyone. The rooms are extremely dated with uncomfortable old beds, our AC did not work and when we let the staff know they told us it was our fault for having it on to high. Our room was facing the main street and was extremely noisy so between the AC not working and the noise levels we didn't sleep very well. The bathroom amenities are minimal with cheap towels, and the breakfast left much to desire. We only ended up having breakfast one day out of the five.

Authenticity & Character

Location

Great location right on corso de italia close to the square.

Staff

Cleanliness & Comfort

Activity Reviews

Rome Food Tour

Rome

Loved this tour so much! Simone was the best tour guide, very personable, knowledgeable and easy to talk too. He took us to great food spots including trying things we never would of tried and giving us a real roman food experience while also explaining to us roman history.

Quality of Experience

Guides, Drivers and Staff

Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano

Italy

Loved all three aspects of this tour. Only negative is that doing all three activities in the August heat was very exhausting. We especially loved the Cantina winery tour and lunch, such a beautiful winery and unique experience that we got to check off our bucket list. The private tour of Pompeii was great, our tour guide was engaging and made the tour interesting and fun while learning aspects of Pompeii I never heard of before. Toninio our car driver was fantastic the whole day had the car cool and ready for us at all times.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amalfi Coast Road Trip - Visit Amalfi & Positano | Private Tour

Sorrento

The best way to see the Amalfi coast! Tonino our driver was great with explaining the area to us and what to see all while being very comfortable on the beautiful ride through the Amalfi coast highway.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Experience with Donna Rita

Italy

Villa Ida cooking class was not up to our expectations, we were disappointed that there was not much cooking done on our side instead we actually prepped cold salads, filled already cooked pasta, and put together the layers of eggplant parmigiana. We were hoping that we would learn how to make either homemade pasta or pizza and sauce. The class was just extremely elementary level. In addition Charlie gives you a tour of his "wine cellar" where they make you watch a video on his homemade wine making process and history of the family. The whole time it is a pitch for you to buy his wine. While we were eating our dinner he constantly came our to walk more about the wine and let us know we can ship it to the US. At the end of the dinner they have us go back inside and see his ceramics, and music boxes he makes again trying to sell them to us. We sit down and he hands us a form and goes so how many bottle do you want to buy. When we informed him we wouldn't be buying any bottles he was clearly upset and shutdown ruining the vibe of the evening. We did not appreciate how pushy he was on selling his products. We were expecting a cooking class, not a wine tour and salesman pitch for 3 hours.

Quality of Experience

Food

Not the cooking class we expected and also had food pensioning afterwards.

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

Loved this tour, the guides knew what they were doing and talking about. It was a skip-the-line tour, so there was no waiting around. Definitely recommended.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museums & Sistine Chapel Tour

Rome

Another great guided tour, very informative and well-organized. It was a small group, so it felt personal.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Day in Capri Island | Ferry Tickets Included

Italy

We enjoyed this self-guided tour. It was a nice break from the guided tours and allowed us to explore at our own pace. Would highly recommend it for a relaxing day.

Quality of Experience

Guides, Drivers and Staff

Transport

Daniela was amazing-so communicative and made us feel so comfortable in Italy with our two girls. Our trip was truly seamless-from pick up at the airport, to every train transfer or booked full day excursion, we were NEVER waiting for transportation. We had wonderful tour guides and just an overall stellar experience.

Working with Fabio was very easy. He was always quick to respond and helped us plan a great trip to Italy that we will always remember. The private tours with Daniela and Elenora were particular highlights. They were so friendly and knowledgeable and felt like friends by the time the tour was over. Our tour guide for the Vatican (Guida? whose name I am not sure of ) was also friendly helpful and knowledgeable. Our guide Jessica in Florence was great as well. We will always remember the cooking class at Villa Ida with Roberta and her dad Carlo (Charlie). This was the best time we had on the trip. What a wonderful family!! I can’t say enough about this perfect experience. The boat ride to the blue grotto was also a highlight. We met such nice people on our tour and the young guide on the boat was fantastic. The hotel transferred worked out perfect. Everyone was friendly and always early which we liked because we are early people too! We would 100% use Kim Kim to book another trip in the future!

Hotel Reviews

HT6 Hotel Roma

Rome

This hotel was located within easy access to everything in Rome. It was well equipped and the staff was friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Antiche Mura Sorrento

Sorrento

We enjoyed that this hotel had a pool. Our room was located in a quiet space behind the main hotel. This made it feel like we were living within the city! It was quiet and well equipped.

Authenticity & Character

Location

Close to everything

Staff

Cleanliness & Comfort

Hotel Renaissance

Florence

This hotel was close to everything. Upon arrival with your luggage you need to climb up a set of cement stairs with no access to an elevator until you get there. We are able bodied people but certainly would be a huge issue if you had any trouble navigating stairs and also the fact that you required to get your luggage up on your own. It was over 100 degrees in Florence when we were there and the Air conditioner did nothing to cool the room and was also restricted to a certain temperature. We were told breakfast was included and it was not. We also were told there was a view and there certainly was not. There weren’t even any windows looking out side. The staff however was nice.

Authenticity & Character

Location

Staff

Friendly

Cleanliness & Comfort

It was clean but we were. It comfortable due to the fact that the AC was restricted and it was never cool.

Activity Reviews

Best of Florence and David by Michelangelo | Small Group

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights & Hidden Gems of Rome | Walking Tour

Rome

We learned so many things on this private tour that we would never have learned or explored on our own. The tour guide was fantastic and felt like a friend when the tour was over.

Quality of Experience

Guides, Drivers and Staff

Daniela was friendly and knowledgeable

Transport

N/A

Rome Food Tour

Rome

Elenora was so fun and friendly. We were completely full after this tour! We enjoyed it immensely and she felt like our friend by the end!

Quality of Experience

Guides, Drivers and Staff

Private Tour of the Vatican Museums & Sistine Chapel

Rome

Quality of Experience

Guides, Drivers and Staff

Guida was knowledgeable and friendly

Transport

Sorrento Coast, Capri & Blue Grotto Boat Tour | From Sorrento

Italy

This tour was great fun! We met such nice people on the boat and enjoyed talking with them! The blue Groto was beautiful if a bit of a tourist trap.

Quality of Experience

Guides, Drivers and Staff

The young tour guide was friendly and knowledgeable.

Transport

Cooking Experience with Donna Rita

Italy

This was the highlight of the trip. The family was so friendly and we can’t say enough about our time there!

Quality of Experience

I

Food

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

The tour guide was friendly but we found it difficult to learn and pay attention with so many people in the group

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip thanks to Alberto! We enjoyed all the activities he planned for us, especially the private tours in Florence and Rome and the amazing boating excursion in the Amalfi coast. We also had a magical day in Tivoli visiting the Villa Adriana and Villa d’Este. All our travel, including private transfers and high-speed trains, was well-planned and went off without a hitch, and the hotels he chose for us were excellent. We especially loved the Glance hotel in Florence, with a rooftop pool and amazing views of the Duomo and the city, and the Hotel Manfredi, with its lovely rooms and attentive staff (particularly Delalia, who enthusiastically helped us with sightseeing tips and great restaurant reservations) located on one of the prettiest streets in Rome walking distance to the Spanish Steps and the Villa Borghese. As a special treat, Alberto also arranged for a unique dinner for us at Baja Roma, a restaurant on a docked boat on the Tiber, which served delicious contemporary Italian food in a pretty setting complete with a gorgeous sunset over the river. I could go on and on about the high quality of the talented tour guides, especially Giulia and Chiara, who brought Italian history to life in Tivoli, the Colosseum and Forum, and Fabio and Caterina who highlighted the masterpieces of the Uffizi Gallery and Galleria dell’Accademia in Florence, not to mention the early morning tour of the absolutely beautiful Sistine Chapel at the Vatican museum. We also enjoyed an exquisite afternoon visiting a family vineyard in the hills of the Amalfi coast, including a private tour and delicious lunch accompanied by their many wines. In sum. Alberto did a magnificent job and our trip was glorious!

Hotel Reviews

Hotel Glance

Firenze

Beautiful hotel with rooftop pool and amazing views of the city! Lovely breakfast and attentive staff. Great restaurant recommendations.

Authenticity & Character

Location

Right by the Duomo.

Staff

Very friendly and great recommendations for restaurants.

Cleanliness & Comfort

Hotel Manfredi Suite

Rome

Lovely rooms and great location. Super attentive staff.

Authenticity & Character

Lovely and comfortable rooms, beautiful decor.

Location

Great location near Spanish Steps and Villa Borghese.

Staff

Very attentive and helpful. Delilia (unsure of spelling) was the best and gave us great recommendations for restaurants and sightseeing. My son left his phone in a taxi and she was able to track it down for us.

Cleanliness & Comfort

Everything was pretty and clean.

Hotel Panorama

Maiori

Nice hotel with a beautiful beach view. Very helpful staff, who even found tennis lessons for my son which was absolutely wonderful.

Authenticity & Character

Very welcoming and helpful staff.

Location

Right in center of Maiori and beautiful view.

Staff

All staff very helpful and attentive.?

Cleanliness & Comfort

Our room and bathroom were clean and bright, with nice balcony that afforded a wonderful view.

Activity Reviews

Galleria degli Uffizi private guided tour

Florence

Great guided tour with lots of good information.

Quality of Experience

Guides, Drivers and Staff

Fabio was pleasant and provided great information.

Transport

Guided Walking Tour of Florence

Florence

Quality of Experience

Guides, Drivers and Staff

Galleria dell'Accademia private guided tour

Florence

Wonderful tour!

Quality of Experience

Guides, Drivers and Staff

Caterina was a wonderful guide and provided a lot of great information! We enjoyed meeting her.

Guided Walking Tour of Rome

Rome

Lovely tour!

Quality of Experience

Guides, Drivers and Staff

Giulia was a great guide and provided a wonderful tour!!

Transport

Day Trip to Tivoli

Italy

We had a wonderful day visiting Tivoli! We really enjoyed seeing Villa Adriana and Villa d’Este, and our guide Giulia was the best! She was very detail oriented and provided lots of great information.

Quality of Experience

Food

Our guide Giulia recommended a wonderful restaurant and we really enjoyed the delicious Italian food!

Guides, Drivers and Staff

Giulia was a talented and extremely knowledgeable guide! It was also a pleasure to meet her.

Transport

Rome to Amalfi Coast with visit of Pompeii

Italy

Our visit to Pompeii was amazing! Our guide was also terrific!

Quality of Experience

Guides, Drivers and Staff

Our guide was very knowledgeable and it was a pleasure meeting him.

Transport

Our driver was great and really went the extra mile. We asked if we could make a stop in Positano for the afternoon on the way to Maori and he was so helpful in arranging that and then picking us up. Seeing Positano made a huge difference in our trip. Going that way afforded us amazing views of the Amalfi coast and we were able to have a very pleasant lunch in Positano and walk around.

Wine Tasting and Lunch in Amalfi Coast

Italy

We loved this tour of the vineyards and the delicious lunch! The wines were also terrific. Our host was so welcoming, and it was a pleasure to meet him and his family.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half day boat tour in Amalfi Coast

Italy

Seeing Amalfi from the water was just an incredible experience. Our guides pointed out the highlights of the Amalfi coast, including where various celebrities, writers, and artists had lived. They took us to a cave that we were able to swim in, and it was just magical. This was perhaps one of our favorite experience of our whole trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Early Access Tour of the Vatican Museum and Sistine Chapel

Rome

Skipping the line to the museum was the best. We greatly enjoyed the tour and the Sistine Chapel.

Quality of Experience

Food

The breakfast was great. Future travelers should know that there is a large delicious breakfast at the end of the tour, complete with croissants, bacon, and eggs!

Guides, Drivers and Staff

The guide that we got seemed a little bit rushed. Also, as noted above the tour was only of the museum, and the guide did not provide much information about how to get into Saint Peter’s itself.

Transport

We had an amazing trip to Italy! From start to finish it was so easy working with kimkim! Cecilia was great! She literally took basic information on things we wanted to see/do and areas we thought we'd like to go and she mapped out the entire trip! She sent us a full itinerary including the stops along our trip, area info for each stop, hotel info, transports, train info, all our excursions, and additional recommendations for each location! It was awesome! We made little to no changes in the itinerary. And every step along the way was exactly as described! And we were a group of 10 so not an easy feat to move 10 people around in another country we weren't familiar with at all lol! It all went smoothly. We loved each place, all the hotels, and every excursion! kimkim was knowledgeable on the areas, was in contact with us while in Italy, and responded to us timely before and during the trip. And our guides for each excursion were wonderful~ highly recommend the guided tours :) We have already said we are going to use kimkim again for future trips! And we definitely recommend kimkim to others! Thank you!

Hotel Reviews

Liassidi Palace

VENEZIA

Hotel Roma

Florence

La Tonnarella

Sorrento

Absolutely Beautiful~ the views are stunning!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Republic

Roma

Activity Reviews

Private Gondola Ride

Venice

Murano, Burano and Torcello Excursion

Venice

Pasta and Tiramisù lovers workshop

Rome

Chef Jess was awesome! They also accommodated one in our party who needed a meal that was gluten free and vegan... so that person made the pasta and dessert but was able to order something off the menu that they could eat for dinner!

Private tour of the Vatican Museums, Sistine Chapel and Saint Peters Basilica

Rome

Our guide Barbara was great!

Pompeii Excavations half-day Tour

Italy

Our guide Umberto was great!

SMALL GROUP TUSCANY WINE AND OLIVE OIL TOUR

Florence

Our tour guide Antonella was Great! And the girls at the wineries who guided us at each of the 3 wineries we went to were awesome too!

Private tour of Colosseum, Roman Forums and Palatine Hill

Rome

Our tour guide was great~ Her name started with an R... Rosalina maybe? Having a hard time remembering it now as we had lots of different tour guides along the way of our trip, but she was wonderful!

Chris planned a great trip for us including wonderful tour guides in Florence (Allie), Cinque Terra (Nico) and Rome (Bryon and Barbara). The cooking classes in Florence (Maria was so fun and sweet) and Rome (Alex also great) were perfect to help learn about all of the delicious food we ate throughout Italy.
All in all the service was excellent and helpful when needed to call for any help or confirmations while traveling. Highly recommend!

Hotel Review

Imperiale Palace Hotel

Santa Margherita Ligure

Beautiful hotel, wonderful staff, delicious breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Pizza & Gelato Making - Cooking Class

Florence

Transport

The trip was amazing and just what I needed. I love the flexibility and the immediate response from the staff. Harris went above and beyond to ensure the trip was seamless and enjoyable. From having a driver waiting for me right when I got off the tour boat, suggesting yummy places to eat, to the hotel packing me breakfast for my early morning departure. The addition of local help from Evyenia was also excellent! I usually like the process of planning trips but I didn't have the time this go around to do so. They thought of everything and plan on using KimKim again for my next travels.

Sorrento and the VueD Orr were the best, but all the hotels were really good and hospitable. The guide for the bike tour was excellent and the bike tour and catacombs were a real highlight of our trip

What a memorable trip. Valeria and Deborah pulled off a minor miracle in re-organizing almost our entire itinerary at the last minute (like the night before we were to leave the US). They salvaged what otherwise would have been a disaster for our family. Due to unforseen circumstances, dates, places, activities, tours, transportation, pretty much everything, had to be altered. What a relief and thrill it was for us to arrive at last in Rome to find new arrangements had been made.

Our local concierge Daniela was waiting for us at the airport and ushered to our air-conditioned, spacious, and comfortable van. Both she and our driver even helped with our bags. That set the tone for the rest of our incredibly well orchestrated trip. To a person, everyone involved from start to finish was professional, affable, knowledgeable, and eager to help. Can't remember every one's name but Lorenzo (The Colosseum and Forum), Vincenzo (got us to the train on time), Annaelise (Vatican City), Alyssa (Venice - unsure about spellings), Beatrice (Venice) and all of our drivers stand out.

Hotel Reviews

Hotel Della Conciliazione

Rome

Great location and very helpful and friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bonvecchiati Palace

Venice

Wonderful location. Great rooms. Good breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private walking guided tour of Venice highlights and afternoon Bacaro food tour

Venice

Our guide was superb. So knowledgeable, fun, energetic. Really went extra to make it a great experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning private Pizza Making lesson afternoon Small group tour ( max 6 people) of the Vatican Museums and Sistine chapel

Rome

Tony was amazing. He is an incredible teacher - a very patient. We had so much fun as a family making pizza (or at least trying to).

Guides, Drivers and Staff

Transport

Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people) with a private transfer from the hotel to the meeting point

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Trip would not have been complete without this. Beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport