Kimkim Trip Reviews for Italy

4.8
Based on 901 ratings
Read 901 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A vacation like no other
Italy | May 11 - May 20, 2022

Nisah
Nisah M.
Peachtree Corners, GA | Reviewed on May 22, 2022
Our experience with kimkim has once again been nothing but the best. The ability to customize an itinerary to my specific desires is the best part of this service. Once we told Fabio what our interests are and the type of vacation we wanted to experience, Fabio gave us excellent choices and suggestions. Since we are very into experiencing culture through food, we set up a food tour in Sorrento. Now, this food tour was not like ones we have experience before- where you go to local... Read more

Our experience with kimkim has once again been nothing but the best. The ability to customize an itinerary to my specific desires is the best part of this service. Once we told Fabio what our interests are and the type of vacation we wanted to experience, Fabio gave us excellent choices and suggestions.

Since we are very into experiencing culture through food, we set up a food tour in Sorrento. Now, this food tour was not like ones we have experience before- where you go to local restaurants and sample traditional foods. This food tour started on a cheese farm, traveled to a family owned pizza shop where we made our own pizzas, and ended on a lemon farm! It was one of my most memorable days. We learned so much, about the way of the people and how it shaped the food/culture. I highly recommend this tour for those who really want to explore an authentic side of Italy.

Another favorite day was the trip to Ischia to experience a day at the hot springs. We choose to go to the water park Negombo. This park was most breathtaking- the natural beauty of the island was kept intact, well manicured, and the pools were all full of different features. I would recommend a day here to anyone looking to unwind.

We really enjoyed our hiking guide from our Path of Gods hike. It really is a wonderful experience to get to know the history from a local. He was very informative and able to open our eyes to things we would have never known about along that hike.

We loved each hotel that Fabio picked for us. It was only until we stayed at each hotel and experienced the city highlights that we could fully appreciate the optimal locations picked out for us! Thank you for that. Our favorite hotel was Hotel Corallo- the costal views were unbeatable.

Every driver was very punctual, professional, and friendly. A very special thank you to the driver who picked us up on May 13 from the Naples train station to our hotel, (we apologize, we cannot remember their name), they were with Ms. Deborah and while we were reviewing our itinerary details for future drop off/pick ups and excursions, he was very attentative to details and helped point out small tips for us.

It was great having a personal concierge in Italy, having Mrs. Daniela help us through any details that we were unsure of was very reassuring. Her availability and ability to help us at any time was greatly appreciated.

We cannot wait to plan another trip with kimkim! We don’t know where and we don’t know when, but we do know that it will be amazing.

Hotel Reviews
Hotel Corallo
Sorrento

Staff were very friendly and helpful The hotel was very clean, the costal views were unbeatable Even the breakfast buffet was really good, lots of options and very tasty

Authenticity & Character
Location
Staff
Cleanliness & Comfort
47 Boutique Hotel
Rome

Great location to experience so much in Rome, the location makes a lot of highlights walkable. The rooms are very modern and the inside garden/patio is adorable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lemon Grove- Mozzarella Farm in Sorrento area
Lemon Grove- Mozzarella Farm in Sorrento area
Italy

I loved every part of this food tour. The hosts were so charming, so genuine, and fun to be around. Learning about the cheese farm was most enjoyable, and of course eating the best cheese I have ever had was an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta Making Class in Rome ( group tour)
Pasta Making Class in Rome ( group tour)
Rome

Our chef that walked us through how to make traditional pasta was great! Talking about food and tips/tricks in the kitchen was a great experience. She was very patient and helpful. Of course, the best part of this is eating the food that you made!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 15, 2022

Ciao Nisah,
On behalf of everyone, I wanted to thank you for this fantastic review and for having traveled with us. We are very happy our services met your expectations, especially the service of the Concierge who is a great plus and you liked our activities and tours especially the food tour in Sorrento which is a very nice culinary experience I am also happy you liked out hiking guide we strive to provide the best of the best for our travelers. We look forward to welcoming you again to our country to discover some new fascinating areas in the future.
All the best,
Fabio

Our wonderful 8 days in Italy
Italy | May 14 - May 21, 2022

P
Pavithra R.
Newport News, VA | Reviewed on May 22, 2022
My husband and I had a wonderful 8 day tour of Italy. We had excellent communication with our local specialists Barbara during the entire length of the trip. Sonia was extremely helpful in providing various trip options and helping us customize the trip to our liking. Thank you for making each day a highlight and memorable part of our trip. We especially loved hiking up to Lagazuoi, Col de Bos and Tofana di Rozes in Cortina d’Ampezzo . Our local guide
Chiara was exceptional and we now...
Read more

My husband and I had a wonderful 8 day tour of Italy. We had excellent communication with our local specialists Barbara during the entire length of the trip. Sonia was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Thank you for making each day a highlight and memorable part of our trip. We especially loved hiking up to Lagazuoi, Col de Bos and Tofana di Rozes in Cortina d’Ampezzo . Our local guide
Chiara was exceptional and we now have a great understanding of the history behind the Dolomites that we hiked to.

We had high expectations for Chianti - the Tuscany trip, but the actual sights and experience exceeded them! Local expert Jessica was extremely helpful and friendly to have shown us the best of the countryside. We can’t wait to try what we learned in the cooking class!

The Kimkim specialists Sonia and Barbara helped us through some last minute changes in our plans and quickly changed our train reservations, pick up options and guided us on obtaining a covid test prior to leaving.

Overall, we would highly recommend both Italy and the Kimkim team. We are definitely planning to come back!

Hotel Review
HOTEL de LEN
Cortina d'Ampezzo BL

Fantastic service, picturesque location, and comfortable stay with the latest in Scandinavian design! We thoroughly enjoyed our stay at this hotel, especially the luxurious spa experience with Dolomites in the foreground! The staff was especially courteous and ensured our stay was taken care of in every way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private guided hiking: the stunning Tre Cime di Lavaredo loop in the Dolomites
Private guided hiking: the stunning Tre Cime di Lavaredo loop in the Dolomites
Italy
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 24, 2022

Ciao Pavithra and Sathish. It was a pleasure planning your trip and I am glad you had a great time in Italy. Wish you all the best.

A Trip That Lived Up To the Expectations & More!!!!
Italy | Apr 27 - May 10, 2022

R
Richard S.
Highlands Ranch, CO | Reviewed on May 17, 2022
Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at... Read more

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at the Hotel Le Agavi was perfect.   The guided tours, hiking the coast and dinners on the beach capped with a boat small group tour of Capri was just perfect.  Finally a small group cooking class overlooking the town of Sorrento was an excellent way to recover from all the hiking and tours.  Onto Umbria and Tuscany regions,  the magnificent views, wine tasting and visiting the areas of Citta della Pieve and Montepulciano were fascinating .   Our stay at Borgo Dei Conti Resort Relais Chateaux was incedible. Ending with a great stay in Firenze visiting San Gimignano capped off a trip of a lifetime!!   Thanks  Alessandro for pulling this all together and making this trip a perfect memory!! 

Hotel Reviews
Borgo Dei Conti Resort Relais & Chateaux
Perugia

A perfect location to get away! Excellent service a quiet and relaxing atmophere.

Authenticity & Character
Location
out in the country side, beautiful country.
Staff
Excellent xervice, attention to details.
Cleanliness & Comfort
it was perfect!
47 Boutique Hotel
Rome

great location in the center of Rome

Location
center of Rome
Staff
Cleanliness & Comfort
Activity Reviews
LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE
LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE
Rome
CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER
CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER
Positano

The guide was very engaging, friendly and new the area well. All the special spots and even made recommendations to "bet the crowds"

Quality of Experience
Guides, Drivers and Staff
CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT
CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT
Positano

the boat/guide company was excellent. the small group made it very enjoyable

Quality of Experience
Transport
Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on May 17, 2022

Ciao Richard, Ciao Ellen,
thank you so much for your kind review!

It was a great pleasure to work with you on the organization of your trip to Italy.
Thank you for choosing us!

A BIG HUG from Italy!

Alessandro

Thank you Andrea!!
Italy | May 7 - May 15, 2022

M
Maddie H.
Manhattan, NY | Reviewed on May 16, 2022
We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places. We absolutely recommend Andrea and any (or all) of the places we went in... Read more

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in Italy!

Hotel Review
Podere Brizio
Montalcino

Podere Brizio is a peaceful and wonderful place to stay near Montalcino. We loved everything about it and can't recommend it enough.

Tips for future travelers

No, just enjoy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on May 16, 2022

Thank you very much Maddie! We are extremely happy you a had a great time in Italy.
We love travelling and we love hunting for unique places that we can share with travelers from around the world.
All the best and ... a presto.

A great trip to Itlay
Italy | Apr 28 - May 7, 2022

P
Patti B.
Sarasota, FL | Reviewed on May 15, 2022
Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast....
Read more

Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast. Staff very welcoming and friendly.
On to the Amalfi Coast. The hotel Corallo was okay, staff was very good, breakfast was very good ,views were stunning. It is a very attractive hotel, but lacking certain amenities, like a coffee maker, readily available ice, make-up mirror. led to believe that hourly transit to the town was provided, and it was not that often. We also had an issue with noise from the lobby and a bathroom door that was difficult to open.. All of these issues were somewhat handled by the manager, but the issue with the door handle was never really fixed.
However we were lucky enough to have a wonderful driver,
carmine. We kept him for 3 days.
It was a pleasant stay but I would not go back there.

On to Rome. Perfection. HotelMartis Palace location was ideal. Hotel completely charming and the staff most accommodating. We would definitely go back there and recommend it to everyone. Great breakfast also. Lovely rooftop lounge overlooking the entire skyline. Louisa was a lovely guide for Rome . completely knowledgeable and very flexible to our schedule.

The trip was a great success thanks to Kimkim

Hotel Review
Ai Reali Hotel Venice
Venice
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on May 20, 2022
Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for...
Read more

Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for future guests.
I look forward to helping you plan your next trip to Italy and discover different areas.
Ciao
Fabio

Booking was effortless, Harris listened to wh...
Italy | Apr 24 - May 2, 2022

L
Lynn L.
Canada | Reviewed on May 14, 2022
Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very... Read more

Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very knowledgeable! We also enjoyed the Vesuvius wine tasting and lunch! Unfortunately our driver did not know he was also to take us to the crater and instead drive us straight to Sorrento. Loved Sorrento and the boat tours! Again the small boat tours were perfect and definitely the way to go! The location in Sorrento was perfect although we did not need an apartment. Fortunately we had a free day and were able to reschedule the trip to Mount Vesuvius. Thank you for that! We could have saved some travel time taking the train from Naples to Rome for departing rather than driving all the way to Solerno. Not sure why that was recommended? Just a suggestion for the future. It was a great trip with amazing experiences!! Thank you Harris!

Hotel Reviews
Aenea Superior Inn
Rome

This hotel is great when you don’t spend any time in the room. Too much bread for breakfast everyday! It is actually a condo building with the “Hotel” occupying some space. Interesting concept.

Authenticity & Character
Needs work
Location
We could walk everywhere.
Staff
Gave tips at check-on on what to see, very helpful.
Cleanliness & Comfort
Good for the time we spent there
Musto B&B
Naples

The room and staff are lovely. The ground floor is rough and unfinished. There is an elevator, but it does not stop on the 1st floor which is where the B&B is. Three flights of stairs to the 1st floor! Not great with heavy suitcases and no one to assist. We did have help on the day we left though.

Tips for future travelers

Travel light.

Authenticity & Character
Ground floor and elevator access
Location
Easy to walk everywhere.
Staff
Very friendly
Cleanliness & Comfort
Room was comfortable.
Marina Piccola 73
Sorrento

Loved the location, actually did not need an apartment. It was noisy on that side of the building with traffic. Hard to locate reception as just a door and the Hotel name is nowhere to be found.

Authenticity & Character
The tower where the restaurant is lovely with an amazing view!
Location
Right on the Marina with little shops and restaurants handy. Easy walk to town centre.
Staff
They were all wonderful!
Cleanliness & Comfort
Very clean and had everything we needed.
Activity Reviews
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Small group was perfect!!

Quality of Experience
Very knowledgeable
Guides, Drivers and Staff
Guide only as walked to Collosseum
Transport
N/A
Vatican Guided Tour
Vatican Guided Tour
Rome

Small group was appreciated

Quality of Experience
Amazing!
Guides, Drivers and Staff
Driver was late but we arrived in time.
Transport
Cars clean and driver’s dressed well and know the area
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on May 15, 2022

Hello Lynn,

Thank you very much for taking some time to write a review!

We really appreciate your feedback about this trip and we will try as a team to be better and better every day. I hope that you had a great time in Italy and you enjoyed your trip. We trying our best for your best services so you could take the best memories with you. I will be glad to build together an other trip to Italy or Greece in the future!

Best wishes,
Harris

KimKim was a win win in Italy!
Italy | Apr 26 - May 9, 2022

Margaret
Margaret L.
Canada | Reviewed on May 12, 2022
Our vacation in Italy was well beyond our expectations. All of our requests were met and the guides were very knowledgeable, friendly and professional. Everyone was on time and all drivers and vehicles were top notch. Guides were Suzanne in Rome, Sara in Venice, Cecelia in Cinque Terra, Barbara in Florence. We had private tours on land always in a Mercedes, private cabins on high speed trains, a small group boat trip to Capri, wine tasting, limoncello making, fabulous restaurants,... Read more

Our vacation in Italy was well beyond our expectations. All of our requests were met and the guides were very knowledgeable, friendly and professional. Everyone was on time and all drivers and vehicles were top notch. Guides were Suzanne in Rome, Sara in Venice, Cecelia in Cinque Terra, Barbara in Florence. We had private tours on land always in a Mercedes, private cabins on high speed trains, a small group boat trip to Capri, wine tasting, limoncello making, fabulous restaurants, beautiful 4 star hotels that supplied breakfasts, views of Mt Vesuvius and a 2 hr private tour of Pompeii, a private tour of the Amalfi coast and Tuscany in private cars and so much more. Our planner, Jessica, was constantly checking in with us to ensure everything was perfect. We wish we had experienced this memorable vacation in our youth rather than in or 60s. We gained so much knowledge about engineering, architecture, culture and ancient history that we will be sharing with our family and friends. We will certainly recommend Kimkim to everyone! We enjoyed every moment and will treasure all of our memories we made on this trip.

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on May 13, 2022

Dear Margaret, thank you very much!

It was a pleasure to share our personal insights, thank you for the opportunity you gave me in designing your holiday :)

A Honeymoon trip that will forever be remembered
Italy | Apr 21 - May 4, 2022

Terrence
Terrence H.
West Sacramento, CA | Reviewed on May 11, 2022
Okay, this was the most amazing trip I have had in my entire lifetime. From the transportations to and from the airports and train stations to the fantastic planned activities, everything was tailored to us in the most fantastic way. Tasos planned our honeymoon just perfect, we thoroughly enjoyed ALL of the excursions. We would, without hesitation, recommend Kimkim to our friends and family, thanks.
Terry
Read more

Okay, this was the most amazing trip I have had in my entire lifetime. From the transportations to and from the airports and train stations to the fantastic planned activities, everything was tailored to us in the most fantastic way. Tasos planned our honeymoon just perfect, we thoroughly enjoyed ALL of the excursions. We would, without hesitation, recommend Kimkim to our friends and family, thanks.
Terry

Hotel Reviews
Hotel Olimpia
Venice

The staff was great, especially the breakfast staff, always there to help with our cappuccinos and breakfast items. Great location next to a canal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Prestige Rooms Chiaia Napoli
Napoli

Wow, would spend the nights at this hotel in Ravello any time over spending it in a hole in Amalfi. We were treated like royalty from the moment we walked into the spacious lobby until we got picked up 3 days later. There has to be one night of dining on the property at the restaurant, you won't want to miss the food and the service. Go for a specialty drink from the bar before dinner, delicious. As was the food, always delicious, and plenty to eat, so go hungry. The room was overlooking the coast, we woke up to beautiful sunsets from our room with a small terrace to sit and enjoy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tasos Mylonas
Tasos
Tasos Mylonas
Local specialist in Syros, Cyclades islands, Greece | Replied on May 11, 2022

Hello Terry,
Thank you so much for your kind words!
It is so fulfilling to read such reviews, it makes our entire team very proud and of course we'll make sure to pass on the praise to everyone involved.
All the best!
Tasos

Honeymoon / 2nd Anniversary in Italy
Italy | Apr 21 - May 4, 2022

donicastiles@gmail.com
[email protected] S.
West Sacramento, CA | Reviewed on May 10, 2022
My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening... Read more

My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening golf cart tour of Rome with Gianluca, and our private tour of Pompeii and Vesuvius with Giuseppe. The entire trip was truly amazing. I wouldn't change a thing!
As for support during the trip, all questions / assistance were quickly answered / resolved with help from Tasos and the Travel 12 team. I had a special request for ice each night (recovering from ankle surgery) and Tasos worked with each hotel to make sure it was provided for me upon our return to our hotel each night. They even worked with our hotel in Naples to set up our Covid tests to return home. Everything was above and beyond all expectations!

Local specialist: Tasos Mylonas
Tasos
Tasos Mylonas
Local specialist in Syros, Cyclades islands, Greece | Replied on May 10, 2022

Hi Donica and Terry,
Thank you so much for your kind words! It means the world to me and the team to know that we helped make this trip a very special one for the two of you!
I look forward to hearing from you once you plan to visit Greece.
All the best!
Tasos

Venice, Florence, Amalfi Coast & Rome - 14 Days
Italy | Apr 3 - Apr 16, 2022

Tim
Tim Z.
Ellicott City, MD | Reviewed on May 08, 2022
We starting planning this trip in 2019, then Covid. It was a long wait but worth it, we had an amazing time. All of our guides and drivers were incredible. Our personal concierge, Alessia did a great job of answering all of our questions and giving us itinerary updates and reminders each evening. I can't think of a tour or activity that wasn't exceptional. Read more

We starting planning this trip in 2019, then Covid. It was a long wait but worth it, we had an amazing time. All of our guides and drivers were incredible. Our personal concierge, Alessia did a great job of answering all of our questions and giving us itinerary updates and reminders each evening. I can't think of a tour or activity that wasn't exceptional.

Hotel Review
Hotel Ruzzini Palace
Venice

Incredibly friendly, welcoming and helpful staff. Great breakfast and bar area. Rooms well appointed and quiet. Perfect location to be away from the crowds but close to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on May 20, 2022

Ciao Tim and Ronda
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am also happy that you loved our guides and drivers our suppliers have been selected through the years and we strive to provide the best service possible, I am so glad you liked our concierge service and that Alessia was a great help answering all your questions.
I look forward to helping you plan your future trip to Italy and welcoming you again.
Ciao
Fabio

Trip of a Lifetime
Italy | Apr 24 - May 4, 2022

D
David E.
Fort Leonard Wood, MO | Reviewed on May 06, 2022
All of our transfers and meet up with drivers and guides went quite smoothly. Wine tour (Danny), walking tour(Joseph), and boat tour of Amalfi and Capri(Luigi?), All guides were very knowledgeable and entertaining. Each presented options to personalize our tours to our wants and needs and all were quite attentive. The seafood dinner after our tour of Naples was good, but could have been enhanced by better attention by wait staff and possibly a explanation of what we were going to... Read more

All of our transfers and meet up with drivers and guides went quite smoothly. Wine tour (Danny), walking tour(Joseph), and boat tour of Amalfi and Capri(Luigi?), All guides were very knowledgeable and entertaining. Each presented options to personalize our tours to our wants and needs and all were quite attentive. The seafood dinner after our tour of Naples was good, but could have been enhanced by better attention by wait staff and possibly a explanation of what we were going to experience that evening. Accommodations were not your typical lodging, but after recognizing the individual personality and unique location, we began to understand why they were chosen.
Overall, very pleased with the attention to detail by planning staff to accommodate our schedule and insure that all locations and providers were prepared for our out of the ordinary needs in advance.

Hotel Reviews
Casa Howard Firenze
Florence

Very unique with lots of personality. Staff was very attentive and more than willing to do whatever was necessary to make out stay enjoyable. The Oriental Room was comfortable and the open window let the sounds from the street below lull you to sleep.

Authenticity & Character
Location
location was close to lots of attractions but off the beaten path with a good selection of shops and restaurants nearby.
Staff
Cleanliness & Comfort
Hotel Athena Siena
Siena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caruso Place Hotel
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Rosa
Positano

Amazing breakfast. Staff was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Capri Island & Grottos Boat Tour
Private Capri Island & Grottos Boat Tour
Italy

Even after getting off to a bad start being late because of preflight covid testing, our captain never missed a beat and gave us a tour to be remembered. Making sure to show us all the typical sights, he even made sure to give a back story and lots of details to bring details to life in the things we saw.

Quality of Experience
Guides, Drivers and Staff
wish we could give more than 5 stars
Private Val D’ Orcia Wine Tasting
Private Val D’ Orcia Wine Tasting
Italy

Danny was an excellent guide. We truly enjoyed this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Naples Walking Tour & Seafood Dinner
Afternoon Naples Walking Tour & Seafood Dinner
Naples
Quality of Experience
Food
We didnt know what to expect and after wait staff got busy with other tables we didnt know what was next?, if we were done? Maybe they could have given us a breif explaination of what we were going to experience.
Guides, Drivers and Staff
Transport
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrijana Kovacevic

Amazing Trip to Venice, Florence, Cinque Terre and Milan
Italy | Apr 19 - Apr 28, 2022

M
Martha M.
| Reviewed on May 06, 2022
We were extremely pleased with the overall experience we had with KimKim. Our local specialist, Monica took our ideas and provided us an itinerary that was specific to us. She offered excellent ideas and options and promptly answered any questions we had.
Alessia, our overall coordinator was excellent. From the first time we met her we felt a connection with her. She was warm, welcoming, so very knowledgeable and a joy to be with. Her command of the English language was comforting and...
Read more

We were extremely pleased with the overall experience we had with KimKim. Our local specialist, Monica took our ideas and provided us an itinerary that was specific to us. She offered excellent ideas and options and promptly answered any questions we had.
Alessia, our overall coordinator was excellent. From the first time we met her we felt a connection with her. She was warm, welcoming, so very knowledgeable and a joy to be with. Her command of the English language was comforting and just made everything easy. Alessia was precise in her coordination of our activities. She arranged every appointment with guides, drivers, etc. so that everything ran smoothly. She provided an updated itinerary every night for the next day.
In Venice, in addition to Alessia, Sylvia provided a guided tour to St Mark’s Cathedral and Doge’s Palace. She was knowledgeable, informative and cordial. We especially enjoyed the uniqueness of Venice. For the next several days, Simone was our driver. He was friendly, helpful and his good English was appreciated. Simona, our city guide in Florence did an excellent job of informing us of the depth of history, culture and arts in Florence. We were especially amazed that the church of Santa Croce was the burial place of so many famous Italians and there is a statute in there that may have inspired the Statue of Liberty in New York harbor. Our day in the Tuscan countryside was my favorite. The stop in Sienna was fun and the wine tasting and lunch at Casa Emma in San Donato was a fitting celebration for 50 years of marriage. Our guide in Pisa, Vincenzo, was also knowledgeable and friendly. We were surprised at actually how much the leaning tower is actually leaning and what has been done to stabilize it. Our last few days were spent in the amazing Cinque Terre. Chiara was our guide of the five lands. Again, she was pleasant, knowledgeable and seemed to enjoy the day with us. We were disappointed that because of the weather we couldn’t enjoy the lands from the boat, but Chiara adjusted the schedule so that we still had a fun day. Two other drivers took us to Milan and then to the airport. They were both prompt and did an excellent job of delivering us to our designated places. Of everything, the planning and attention to detail was evident to us and very much appreciated.

Hotel Review
Santa Croce Boutique Hotel
Venezia

The friendliness and helpfulness of the staff at Santa Croce Boutiques Hotel was above and beyond our expectations. The room was clean and convenient to surrounding areas.

Authenticity & Character
Location
Staff
The friendliness of the staff and their desire to meet our every need.
Cleanliness & Comfort
Activity Review
Full-Day Private Excursion to Siena & Chianti Wine Region
Full-Day Private Excursion to Siena & Chianti Wine Region
Florence

We enjoyed seeing the countryside. The lunch and wine tasting in the beautiful surroundings was a memory we won’t forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monica Pellizzari
Monica
Monica Pellizzari
Local specialist in Florence and Venice | Replied on May 15, 2022

Ciao Martha,

thank you for your wonderful review.
I am so happy that we've been able to make you feel "at home", always surrounded by not only professional but also passionate people. This is the "extra" that we always try to add to our tailor-made trips. It was a pleasure planning together your trip Martha, and I am delighted you'll have beautiful memories of Italy. Thank you very much for sharing your feedback. It's telling us that we're going in the right direction.

I wish you all the best and I'm looking forward to welcoming you again.
Ciao!
Monica

Kimkim planned a very special trip itinerary ...
Italy | Apr 5 - Apr 14, 2022

Beatrix
Beatrix P.
Loveland, CO | Reviewed on May 05, 2022
Kimkim planned a very special trip itinerary for us to Italy complete with lodging, tours, transfers, transportation (excluding air), insider tips, etc. It was all made very easy! Very organized and thoughtful. Read more

Kimkim planned a very special trip itinerary for us to Italy complete with lodging, tours, transfers, transportation (excluding air), insider tips, etc. It was all made very easy! Very organized and thoughtful.

Hotel Review
Casa Howard Firenze
Florence

This place was so incredible! Like a boutique hotel meets bed and breakfast. No detail was missed. Beautifully decorated, comfortable and charming! Excellent service.

Tips for future travelers

Stay! You can’t go wrong. Cute neighborhood full of great shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Sunset & Aperitivo Gondola Ride
Private Sunset & Aperitivo Gondola Ride
Venice

The most romantic, authentic way to see the beautiful water canals of Venice! The Prosecco Champagne during the gondola ride was the perfect touch.

Quality of Experience
We loved the gondola staff that sung through the canals.
Guides, Drivers and Staff
Friendly. Answered all of our questions about everything we were passing
Transport
Local specialist: Andrijana Kovacevic

Service that's miles above!
Italy | Apr 5 - Apr 18, 2022

C
Cicely H.
Tuscaloosa, AL | Reviewed on Apr 30, 2022
From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten... Read more

From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten path excursion to my family's small ancestral village in the heart of Sicily!

We were a bit nervous about the fact that we didn’t speak Italian, but Jessica made everything so seamless and organized that it never posed a problem for us. She even gave us her contact number to be available to us 24/7 in case we had any questions or issues along the way. She always answered our questions immediately and was able to resolve any miscues on the spot!

Each of the guides Jessica selected for us was knowledgeable and personable, we especially enjoyed the walking tour of Palermo with Marilù, the tour of Pompeii with Ella, the boat trip to Capri with Francesca and Nello, and the wonderful tour of the Vatican (the day before Easter!) with Laura. Also, a special shoutout to ALL our drivers (too many to name) who were all so professional, always on time, and each one so willing to share their own expertise of the area and Italian culture.

We also thoroughly enjoyed the unique hotels and B&Bs that Jessica chose for us: the Hotel Conca Park in Sorrento with the breathtaking view of Vesuvius and Donna Camilla Savelli (a former 17-century monastery) in Rome were personal favorites with their local charm, fantastic locations and wonderful breakfasts!

On a side note, we travelled to Italy in April, which can normally be a rainy time of year, but we were fortunate that it only rained the first day and after that the weather was beautiful. Temps felt perfect in the 60-70s (Fahrenheit) most days, so we highly recommend this as a travel time over the summer months if possible. We hope to come back to Italy very soon to visit new places and return to some of our favorites, especially Sorrento (dinner at la Lanterna is a must!) and spend more time exploring the streets and museums of Florence and Rome.

Jessica definitely went above and beyond with her expert knowledge and detailed planning to make this a memorable once-in-a-lifetime experience. We sincerely appreciated how she was able to personalize the vacation to our specific needs every step of the way.

Grazie mille!

Hotel Review
VOI Donna Camilla Savelli
Rome

Loved the unique charm and luxury of this former monastery! Service was outstanding, and all the staff we encountered were very welcoming. The only drawback for us was the temperature of the room. We were there in April, which is a fairly cool time of year in Rome, but the room still felt a bit too warm for comfort. We're from Texas btw, so we're definitely accustomed to heat! We were told by the management that the hotel doesn't turn on the a/c until summer, so we slept with the window open to try to get it cooler. The staff graciously brought us an oscillating fan that helped tremendously! We enjoyed the hotel's beautiful garden courtyard for drinks, and the hotel is just steps away from a hotspot of streets in Rome with numerous places to eat!

Authenticity & Character
This hotel as an historical location is unique.
Location
Close to multiple places to eat
Staff
They were very accommodating and worked hard to see to our comfort!
Cleanliness & Comfort
Room was very clean
Activity Review
Guided Tour of Palermo
Guided Tour of Palermo
Palermo

My husband and I enjoyed a walking tour of Palermo with our guide, Marilù. Her knowledge of the city and history of Palermo and Sicily was extensive. We learned so much! She kept a perfect pace for us, keeping in mind my husband's mobility issues throughout. She even took us to visit one of the food markets in the city where were able to stop and sample some delicious local favorites for lunch!

Quality of Experience
Guides, Drivers and Staff
Marilù's expertise of the area, and all things Sicilian, was so impressive!
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on May 02, 2022

Dear Cicely, thank you very much for your kind words!

It was a pleasure and I'm glad to know you enjoyed your trip, especially in Sicily where you discovered your roots. We will be waiting for you in Italy to share other beautiful corners of our beloved country.

Arrivederci! :)

12 Days in Italy (Venice, Florence, Rome)
Italy | Apr 17 - Apr 28, 2022

A
Alec R.
Roswell, GA | Reviewed on Apr 29, 2022
Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we... Read more

Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we had the perfect itinerary ready to go. He was able to customize different types of tours (Small group vs private group), different classes of train travel, and various transportation options. Each thing he planned for us went so smoothly. Traveling internationally can be intimidating at times when trying to plan certain aspects; but with kimkim and Andrea, it was seamless. Not only was he incredibly responsive during the planning of the trip, but once we arrived, Andrea was always there to answer my questions and concerns through texting and calling. Anything that arose, such as wanting to book extra tours or booking covid tests to get back to America or confirming tour guides' names, Andrea was there to help in an incredibly timely manner. Some of our highlights were all of our guided tours of museums such as the Accademia Gallery, Uffizi Gallery, Vatican city, and our private wine tour through Tuscany. Each of our tour guides was incredibly kind and educated in their respective field of expertise. Our wine tour guide Fillipo was a Sommelier, our Rome city stroll guide Ferdinando was a Ph.D. in Archeology, and all of our art guides were masters or Ph.D.s in Art history. Each one was superb. I often saw many other tourists in large groups of 15+ with microphones and earpieces and they were booked at the same price as some of our tours. Without a doubt, our tours were more personal and better. I could go on for many more paragraphs about how great of a trip this was, how easy it was to book and create my perfect itinerary, and how helpful my local specialist Andrea was, but I will save your eyes! I was unfamiliar with kimkim before this trip, but because of their and Andreas' incredible work and help, I will be booking all my future trips with the company. Do not hesitate to book with them; you will be missing out if you don't!

Activity Review
Winery and Tuscany day including San Gimignano and Chianti wine
Winery and Tuscany day including San Gimignano and Chianti wine
Italy

What an amazing day we had in Tuscany. Our day began with meeting our guide Filippo. We booked it as a small group trip (up to 8 people) but lucked out by being just the three of us and Filippo. He took us first to San Gimignano to have a short time to explore this incredible piece of history. Next, we traveled to two vineyards and were given amazing tours at each. The tasting, the private four-course lunch, and the tours were incredible. Not only were the guides at each vineyard kind and informed, but Fillipo always had more to add to make our experience better. He is a sommelier, training for his level 3 exam, and it showed. He knew so much about tasting and making wine and was able to impart great knowledge to each of us. It was an incredible day and I would highly recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 30, 2022

Hi Alec, it was a pleasure having you as traveler and thank you very much for your kind words.
We took special care in choosing guides, drivers and in designing trips that are well balanced and fully enjoyable. I am very glad you had good time and looking forward to assisting you with your next trip.

Alessandro was amazing!! We had the most wond...
Italy | Apr 2 - Apr 11, 2022

Jake
Jake T.
Highland Springs, VA | Reviewed on Apr 14, 2022
Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!! Read more

Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!!

Hotel Review
Albergo Terminus
Como

Loved this hotel! We had the most amazing view and the food was spectacular. The staff was so friendly and kind. You have to stay here if you are staying in Como.

Tips for future travelers

Possibly my parents. We would love to come back with them!

Authenticity & Character
The paintings and the dining areas.
Location
The view from our room was amazing!
Staff
Cleanliness & Comfort
Activity Review
FIRENZE: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE (MORNING TOUR)
FIRENZE: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE (MORNING TOUR)
Florence

We loved Ana, she was such a genuine and caring person. It felt like we were seeing the city with a friend. We had the best time and was one of our favorite parts about the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on Apr 14, 2022

Dear Jake and Shannon,
thank you very much for this review!
It was a great pleasure to work with you!

Thank you so much for choosing Italy for your honeymoon trip!

My best regards

Alessandro

Jessica made our experience the most memorabl...
Italy | Apr 5 - Apr 11, 2022

R
Roanne D.
Pooler, GA | Reviewed on Apr 13, 2022
Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica... Read more

Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica again that would be amazing! Thank you Jessica for making our trip to Italy unforgettable <3

Hotel Review
Hotel Sanpi
Milano

We love the hotel for it's Boutique look and vintage vibes. The room was very nice, comfortable and does a great job transporting you into the setting. I will say some minor inconvenience will be the light switches which are very unconventional, the switch for the bathroom is outside of the room lol you can't control the AC either. The breakfast is amazing, buffet style, gym is cool and everyone is very nice. I would stay there again.

Tips for future travelers

If you don't like sparkling water, bring water with you, they charge for every bottle they give

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hotel felt like a vintage 5 Star
Activity Review
Evening Aperitivo - Navigli Street Food Tour
Evening Aperitivo - Navigli Street Food Tour
Milan

Francesca was our Tour guide and she was very chill, relaxed and made the food tour very fun! She is very relatable good at what she does. We were with another couple on the tour who were the same age as us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Apr 13, 2022

Thank you very much Michael!! It was a pleasure to design your trip for your Honeymoon! I will wait for you for your next trip!!

Ciao :)

Wonderful "first" International Trip to Sicily
Italy | Mar 20 - Apr 2, 2022

K
Karen R.
Castle Rock, CO | Reviewed on Apr 12, 2022
This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to... Read more

This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to join us for a meal if possible. They were dressed so professionally and even had bottled water, umbrellas, and sweets for us in the car. They were very knowledgeable and conversed freely with us about the places we were visiting. The hotels Andrea picked were perfect. I especially liked the hotel in Taormina - Hotel Casa Adele; and the Baglio San Nicola farm hotel near Agrigento. Both were family owned and were so unique and friendly. We got to know the families that owned these hotels and therefore got to know more about the Sicilian people. the tour guides were Alessandro Rustico, Lilly Galetta and Maria. Alessandro and Maria had doctorates in Archeology. All three were wonderful tour guides - I feel like I could stay for several hours more with them to learn many interesting facts about Sicily. They were so friendly and passionate about what they were teaching us. Andrea gave us restaurant suggestions and the ones we chose on his list were close to our hotels and had delicious, authentic Sicilian dishes that were not "tourist traps". I could go on and on about how "perfect" this trip was as arranged by Andrea and kimkim. I would choose this travel agency and Andrea for every trip I take in the future if possible.

Hotel Review
Hotel Casa Adele
Taormina

This was a wonderful - family owned hotel- in Taormina. I will always come back to stay here when I am in Taormina. The owner was so friendly and gave us personal service at all times. He recommended restaurants and answered all questions. The rooms were very clean and beautiful. This was an amazing hotel - perfect location for sight seeing around Taormina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 13, 2022

Thank you very much for your wonderful words! We do our best so that a trip can be a unique experience, that you will enjoy again and again with the good memories you take back home.

Clueless Travelers had the trip of a lifetime!
Italy | Apr 3 - Apr 10, 2022

R
Rob F.
Lansdale, PA | Reviewed on Apr 12, 2022
When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the...
Read more

When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the most detailed trip and took care of everything!
Everyday was planned out from hotels, to drivers, to guides, restaurants, plus travel tips basically everything we never thought of. Andrea took care of everything.
Each day besides arrival day had basically a half day plan or guide. We went from Rome to Naples to Florence and back to Rome. All within 8 days. Everything was planned out - hotels, drivers, trains, taxis etc. The transfer between cities was flawless. Andrea’s drivers were always on time and provided first class service! They were extraordinary. The hotels were each one - everything we wanted. All different and memorable. The staff at each hotel was very attentive and the breakfast at each was excellent.

However for us the best experience we had was with the guides! We really didn’t understand what that experience would be like. My wife and I always like the educational aspect and these guides were fantastic. We had the same guide in Rome for two tours - she was so sweet and knowledgeable. We liked her very much. Our guide in Naples was just as charming and knowledgeable. She really made a difference in us getting to know Naples and the people of that city. Again she was excellent. Then we went to Pompeii and that was a highlight of our trip - we were transported into a Roman village. We did not expect Pompeii to have the effect it did on us. Our tour guide brought that Roman village alive. She was amazing. In Florence it was the same experience. Our guide showed up early and she gave us a wonderful tour of Florence and the David statue. She was special in that she gave us so much history around the city Florence. We really didn’t know that much about Florence so it was very memorable.

So what more can I say. The execution of Andrea’s plan was flawless. The people were extraordinary. The trip was amazing and it’s something we will cherish for the rest of our lives.
Thank you Andrea and thank you KimKim!

Hotel Reviews
Hotel Alexandra Rome
Rome

Perfect location! Very attentive staff! The accommodations were very European.

Authenticity & Character
Very European
Location
Perfect Location
Staff
Very attentive
Cleanliness & Comfort
Hotel Piazza Bellini & Apartments
Naples

Very modern hotel! We liked the setup and the atmosphere. Excellent breakfast

Authenticity & Character
Style and service
Location
Good location we had everything we need within walking distance
Staff
Good staff very attentive
Cleanliness & Comfort
Very clean and liked the vibe
Hotel Il Guelfo Bianco
Florence

Great hotel! The hotel really expressed the city of Florence. Excellent service staff! Very attentive and helpful.

Authenticity & Character
Hotel expressed the city of Florence
Location
Perfect location
Staff
Excellent staff very attentive
Cleanliness & Comfort
Beautiful rooms
Activity Reviews
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome

Our guide was excellent. She was so very knowledgeable and friendly. They was an almost immediate connection. She brought the history surrounding the Vatican alive. She was patient and allowed us to move at our own pace. Wonderful experience and you could tell she was a wonderful person!

Quality of Experience
The knowledge shared
Guides, Drivers and Staff
Excellent guide very friendly and a lovely oerson
Transport
Naples guided walk
Naples guided walk
Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy

Great experience, wonderful service, beautiful environment. It was a fantastic day. The wine was excellent and I look forward to drinking the bottles I purchased very soon.

Quality of Experience
Guides, Drivers and Staff
Transport
Naples guided walk
Naples guided walk
Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience
Excellent tour a side of Naples rarely seen
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Our guide brought the Roman village of 0 Pompeii alive! She was excellent and this was an experience to remember.

Quality of Experience
Brought Pompeii alive!
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence

Our guide was friendly and very knowledgeable! We learned so much about the history of Florence. The guided tour and the history was very memorable. We thoroughly enjoyed ourselves.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

We were blessed to have this tour guide twice! Another excellent experience. She knows EVERYTHING about the Colosseum and Roman Forum. We learned so much and she again was very patient and friendly. We really did enjoy her company.

Quality of Experience
Wonderful tour guide
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 12, 2022

Rob you cannot even imagine how happy I was readying your review. I do appreciate all the kind words and the feedback you shared. This is job and passion for me. I am a traveler as well and I know how much each traveler dream about his trip and that a trip can be a life time memory.
Any time you want, I will be happy to welcome you again in my beautiful country.

Take this trip before you see the more famous parts of Italy.
Italy | Mar 23 - Apr 1, 2022

J
Joan W.
East Wareham, MA | Reviewed on Apr 11, 2022
Our guides in Matera, Alberobello and Lecce were excellent. Enthusiastic and well informed about the history and other more mundane things we showed interest in.
We loved Matera, Bari, Alberobello and Lecce and we were very happy with our hotels. The stay at the masseria was particularly notable for the wonderful food.
Andrea did a great job helping us plan this trip. He had to endure our frequent changes and our last minute decision to take the tour despite Covid warnings. We managed... Read more

Our guides in Matera, Alberobello and Lecce were excellent. Enthusiastic and well informed about the history and other more mundane things we showed interest in.
We loved Matera, Bari, Alberobello and Lecce and we were very happy with our hotels. The stay at the masseria was particularly notable for the wonderful food.

Andrea did a great job helping us plan this trip. He had to endure our frequent changes and our last minute decision to take the tour despite Covid warnings. We managed to get through from Sicily and Puglia without getting sick. It was a most memorable experience.

Hotel Review
Ai Terrazzini
Matera

The site of this hotel was perfect. The view from the windows and the terrace outside our room added to the magic of this amazing town.

Authenticity & Character
The rooms set in the old caves.
Location
The views.
Staff
Friendly, helpful service.
Cleanliness & Comfort
Activity Review
Matera Guided Walk
Matera Guided Walk
Italy

A very knowledgeable guide who made occasional stops to talk to us as our older group wound our way up the hills. He also pointed out trips in the town that we should do on our own.

Quality of Experience
The amazing history and the rehabilitation of the town.
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 11, 2022

Thank you very much Joan, very glad you enjoyed your trip and the Puglia experience.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.