Kimkim Trip Reviews for Italy

From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten path excursion to my family's small ancestral village in the heart of Sicily!

We were a bit nervous about the fact that we didn’t speak Italian, but Jessica made everything so seamless and organized that it never posed a problem for us. She even gave us her contact number to be available to us 24/7 in case we had any questions or issues along the way. She always answered our questions immediately and was able to resolve any miscues on the spot!

Each of the guides Jessica selected for us was knowledgeable and personable, we especially enjoyed the walking tour of Palermo with Marilù, the tour of Pompeii with Ella, the boat trip to Capri with Francesca and Nello, and the wonderful tour of the Vatican (the day before Easter!) with Laura. Also, a special shoutout to ALL our drivers (too many to name) who were all so professional, always on time, and each one so willing to share their own expertise of the area and Italian culture.

We also thoroughly enjoyed the unique hotels and B&Bs that Jessica chose for us: the Hotel Conca Park in Sorrento with the breathtaking view of Vesuvius and Donna Camilla Savelli (a former 17-century monastery) in Rome were personal favorites with their local charm, fantastic locations and wonderful breakfasts!

On a side note, we travelled to Italy in April, which can normally be a rainy time of year, but we were fortunate that it only rained the first day and after that the weather was beautiful. Temps felt perfect in the 60-70s (Fahrenheit) most days, so we highly recommend this as a travel time over the summer months if possible. We hope to come back to Italy very soon to visit new places and return to some of our favorites, especially Sorrento (dinner at la Lanterna is a must!) and spend more time exploring the streets and museums of Florence and Rome.

Jessica definitely went above and beyond with her expert knowledge and detailed planning to make this a memorable once-in-a-lifetime experience. We sincerely appreciated how she was able to personalize the vacation to our specific needs every step of the way.

Grazie mille!

Hotel Review

VOI Donna Camilla Savelli

Rome

Loved the unique charm and luxury of this former monastery! Service was outstanding, and all the staff we encountered were very welcoming. The only drawback for us was the temperature of the room. We were there in April, which is a fairly cool time of year in Rome, but the room still felt a bit too warm for comfort. We're from Texas btw, so we're definitely accustomed to heat! We were told by the management that the hotel doesn't turn on the a/c until summer, so we slept with the window open to try to get it cooler. The staff graciously brought us an oscillating fan that helped tremendously! We enjoyed the hotel's beautiful garden courtyard for drinks, and the hotel is just steps away from a hotspot of streets in Rome with numerous places to eat!

Authenticity & Character

This hotel as an historical location is unique.

Location

Close to multiple places to eat

Staff

They were very accommodating and worked hard to see to our comfort!

Cleanliness & Comfort

Room was very clean

Activity Review

Guided Tour of Palermo

Palermo

My husband and I enjoyed a walking tour of Palermo with our guide, Marilù. Her knowledge of the city and history of Palermo and Sicily was extensive. We learned so much! She kept a perfect pace for us, keeping in mind my husband's mobility issues throughout. She even took us to visit one of the food markets in the city where were able to stop and sample some delicious local favorites for lunch!

Quality of Experience

Guides, Drivers and Staff

Marilù's expertise of the area, and all things Sicilian, was so impressive!

Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we had the perfect itinerary ready to go. He was able to customize different types of tours (Small group vs private group), different classes of train travel, and various transportation options. Each thing he planned for us went so smoothly. Traveling internationally can be intimidating at times when trying to plan certain aspects; but with kimkim and Andrea, it was seamless. Not only was he incredibly responsive during the planning of the trip, but once we arrived, Andrea was always there to answer my questions and concerns through texting and calling. Anything that arose, such as wanting to book extra tours or booking covid tests to get back to America or confirming tour guides' names, Andrea was there to help in an incredibly timely manner. Some of our highlights were all of our guided tours of museums such as the Accademia Gallery, Uffizi Gallery, Vatican city, and our private wine tour through Tuscany. Each of our tour guides was incredibly kind and educated in their respective field of expertise. Our wine tour guide Fillipo was a Sommelier, our Rome city stroll guide Ferdinando was a Ph.D. in Archeology, and all of our art guides were masters or Ph.D.s in Art history. Each one was superb. I often saw many other tourists in large groups of 15+ with microphones and earpieces and they were booked at the same price as some of our tours. Without a doubt, our tours were more personal and better. I could go on for many more paragraphs about how great of a trip this was, how easy it was to book and create my perfect itinerary, and how helpful my local specialist Andrea was, but I will save your eyes! I was unfamiliar with kimkim before this trip, but because of their and Andreas' incredible work and help, I will be booking all my future trips with the company. Do not hesitate to book with them; you will be missing out if you don't!

Activity Review

Winery and Tuscany day including San Gimignano and Chianti wine

Italy

What an amazing day we had in Tuscany. Our day began with meeting our guide Filippo. We booked it as a small group trip (up to 8 people) but lucked out by being just the three of us and Filippo. He took us first to San Gimignano to have a short time to explore this incredible piece of history. Next, we traveled to two vineyards and were given amazing tours at each. The tasting, the private four-course lunch, and the tours were incredible. Not only were the guides at each vineyard kind and informed, but Fillipo always had more to add to make our experience better. He is a sommelier, training for his level 3 exam, and it showed. He knew so much about tasting and making wine and was able to impart great knowledge to each of us. It was an incredible day and I would highly recommend it.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!!

Hotel Review

Albergo Terminus

Como

Loved this hotel! We had the most amazing view and the food was spectacular. The staff was so friendly and kind. You have to stay here if you are staying in Como.

Tips for future travelers

Possibly my parents. We would love to come back with them!

Authenticity & Character

The paintings and the dining areas.

Location

The view from our room was amazing!

Staff

Cleanliness & Comfort

Activity Review

FIRENZE: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE (MORNING TOUR)

Florence

We loved Ana, she was such a genuine and caring person. It felt like we were seeing the city with a friend. We had the best time and was one of our favorite parts about the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica again that would be amazing! Thank you Jessica for making our trip to Italy unforgettable <3

Hotel Review

Hotel Sanpi

Milano

We love the hotel for it's Boutique look and vintage vibes. The room was very nice, comfortable and does a great job transporting you into the setting. I will say some minor inconvenience will be the light switches which are very unconventional, the switch for the bathroom is outside of the room lol you can't control the AC either. The breakfast is amazing, buffet style, gym is cool and everyone is very nice. I would stay there again.

Tips for future travelers

If you don't like sparkling water, bring water with you, they charge for every bottle they give

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The hotel felt like a vintage 5 Star

Activity Review

Evening Aperitivo - Navigli Street Food Tour

Milan

Francesca was our Tour guide and she was very chill, relaxed and made the food tour very fun! She is very relatable good at what she does. We were with another couple on the tour who were the same age as us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to join us for a meal if possible. They were dressed so professionally and even had bottled water, umbrellas, and sweets for us in the car. They were very knowledgeable and conversed freely with us about the places we were visiting. The hotels Andrea picked were perfect. I especially liked the hotel in Taormina - Hotel Casa Adele; and the Baglio San Nicola farm hotel near Agrigento. Both were family owned and were so unique and friendly. We got to know the families that owned these hotels and therefore got to know more about the Sicilian people. the tour guides were Alessandro Rustico, Lilly Galetta and Maria. Alessandro and Maria had doctorates in Archeology. All three were wonderful tour guides - I feel like I could stay for several hours more with them to learn many interesting facts about Sicily. They were so friendly and passionate about what they were teaching us. Andrea gave us restaurant suggestions and the ones we chose on his list were close to our hotels and had delicious, authentic Sicilian dishes that were not "tourist traps". I could go on and on about how "perfect" this trip was as arranged by Andrea and kimkim. I would choose this travel agency and Andrea for every trip I take in the future if possible.

When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the most detailed trip and took care of everything!
Everyday was planned out from hotels, to drivers, to guides, restaurants, plus travel tips basically everything we never thought of. Andrea took care of everything.
Each day besides arrival day had basically a half day plan or guide. We went from Rome to Naples to Florence and back to Rome. All within 8 days. Everything was planned out - hotels, drivers, trains, taxis etc. The transfer between cities was flawless. Andrea’s drivers were always on time and provided first class service! They were extraordinary. The hotels were each one - everything we wanted. All different and memorable. The staff at each hotel was very attentive and the breakfast at each was excellent.

However for us the best experience we had was with the guides! We really didn’t understand what that experience would be like. My wife and I always like the educational aspect and these guides were fantastic. We had the same guide in Rome for two tours - she was so sweet and knowledgeable. We liked her very much. Our guide in Naples was just as charming and knowledgeable. She really made a difference in us getting to know Naples and the people of that city. Again she was excellent. Then we went to Pompeii and that was a highlight of our trip - we were transported into a Roman village. We did not expect Pompeii to have the effect it did on us. Our tour guide brought that Roman village alive. She was amazing. In Florence it was the same experience. Our guide showed up early and she gave us a wonderful tour of Florence and the David statue. She was special in that she gave us so much history around the city Florence. We really didn’t know that much about Florence so it was very memorable.

So what more can I say. The execution of Andrea’s plan was flawless. The people were extraordinary. The trip was amazing and it’s something we will cherish for the rest of our lives.
Thank you Andrea and thank you KimKim!

Hotel Reviews

Hotel Alexandra Rome

Rome

Perfect location! Very attentive staff! The accommodations were very European.

Authenticity & Character

Very European

Location

Perfect Location

Staff

Very attentive

Cleanliness & Comfort

Hotel Piazza Bellini & Apartments

Naples

Very modern hotel! We liked the setup and the atmosphere. Excellent breakfast

Authenticity & Character

Style and service

Location

Good location we had everything we need within walking distance

Staff

Good staff very attentive

Cleanliness & Comfort

Very clean and liked the vibe

Hotel Il Guelfo Bianco

Florence

Great hotel! The hotel really expressed the city of Florence. Excellent service staff! Very attentive and helpful.

Authenticity & Character

Hotel expressed the city of Florence

Location

Perfect location

Staff

Excellent staff very attentive

Cleanliness & Comfort

Beautiful rooms

Activity Reviews

St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide

Rome

Our guide was excellent. She was so very knowledgeable and friendly. They was an almost immediate connection. She brought the history surrounding the Vatican alive. She was patient and allowed us to move at our own pace. Wonderful experience and you could tell she was a wonderful person!

Quality of Experience

The knowledge shared

Guides, Drivers and Staff

Excellent guide very friendly and a lovely oerson

Transport

Naples guided walk

Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Wine tasting in Tuscany countryside (1 winery)

Italy

Great experience, wonderful service, beautiful environment. It was a fantastic day. The wine was excellent and I look forward to drinking the bottles I purchased very soon.

Quality of Experience

Guides, Drivers and Staff

Transport

Naples guided walk

Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience

Excellent tour a side of Naples rarely seen

Guides, Drivers and Staff

Transport

Pompeii ruin visit with a private guide

Italy

Our guide brought the Roman village of 0 Pompeii alive! She was excellent and this was an experience to remember.

Quality of Experience

Brought Pompeii alive!

Guides, Drivers and Staff

Transport

Florence private guided walk including Accademia Gallery

Florence

Our guide was friendly and very knowledgeable! We learned so much about the history of Florence. The guided tour and the history was very memorable. We thoroughly enjoyed ourselves.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum and Roman Forum - Private guide

Rome

We were blessed to have this tour guide twice! Another excellent experience. She knows EVERYTHING about the Colosseum and Roman Forum. We learned so much and she again was very patient and friendly. We really did enjoy her company.

Quality of Experience

Wonderful tour guide

Guides, Drivers and Staff

Transport

Our guides in Matera, Alberobello and Lecce were excellent. Enthusiastic and well informed about the history and other more mundane things we showed interest in.
We loved Matera, Bari, Alberobello and Lecce and we were very happy with our hotels. The stay at the masseria was particularly notable for the wonderful food.

Andrea did a great job helping us plan this trip. He had to endure our frequent changes and our last minute decision to take the tour despite Covid warnings. We managed to get through from Sicily and Puglia without getting sick. It was a most memorable experience.

Hotel Review

Ai Terrazzini

Matera

The site of this hotel was perfect. The view from the windows and the terrace outside our room added to the magic of this amazing town.

Authenticity & Character

The rooms set in the old caves.

Location

The views.

Staff

Friendly, helpful service.

Cleanliness & Comfort

Activity Review

Matera Guided Walk

Italy

A very knowledgeable guide who made occasional stops to talk to us as our older group wound our way up the hills. He also pointed out trips in the town that we should do on our own.

Quality of Experience

The amazing history and the rehabilitation of the town.

Guides, Drivers and Staff

Transport

My mom and I had an amazing time in Sicily! Our trip planner, Andrea, was outstanding. We were definitely in good hands. He was there every step of the way in case we had any troubles or questions at all. Every one of his hotel, restaurant, etc. suggestions were superb. We would have had a lot less enjoyable trip without him.

Andrea arranged the most phenomenal guides on this trip. Lilly showed us around Catania, Taormina, and Ortigia. She's so knowledgeable and incredibly friendly. Also Alessandro was our guide in Siracusa, Noto, and Ragusa. He knows his history! It was like having a college professor taking you around Sicily. We learned so much from him. Lorenzo led us through The Valley of the Temples. His presentation was so inspiring. Maria did a great job as well in Selinunte. She's got so much knowledge as well. I was honestly so impressed by how knowledgeable all of our guides were as well as how incredibly kind and hospitable. I would highly recommend them to anyone who wishes to learn more about the culture and history of Sicily.

Overall this was an outstanding trip that we will never forget.

Andrea was wonderful and patient to work with during these turbulent times. Always responsive and flexible regarding our requests and changes. Our drivers were great except for the one from Ostuni to Lecce who needs to have a hands free visable phone so not to take his eyes off the road. In comparison to our OAT trip in Sicily prior to Puglia the Puglia guides were very knowledgable, but seemed less “into it”/passionate. Overall we were very happy with the trip and really enjoyed Puglia. No reservation about making recommendation for kim kim , Puglia,and especially Andrea.

Hotel Review

Boutique Hotel Palazzo Calo'

Bari

Wonderful location, wish there had been a typical breakfast but breakfast room not open. They left breakfast items in the room (kitchenette) Be aware that our bed was in loft accessed by a flight of stairs- could be an issue for some. No English tv station

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Matera Guided Walk

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Matera Guided Walk

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

We new the company through our search in the internet, and started planning with Jesseca

Our planning although took a long time and emails back and forth, Jessicca provided us with a very detailed plan that reflected what we wanted and more. Her suggestions were really what we wanted and we enjoyed all the activities with no exception.

From day one in all the activities, the services were as she said they would be, all the drivers were on time, professional and extremely nice and helpful. Everything was planned to its every detail except for the meal time, because Italy closes at 2 for the lunch we faced some difficulty planning our lunch in time of the activity and I think this should be taken into consideration when planing the activities.

All the activities were amazing and they provided us with the best services and treatment. The people that we met became our friends from the drivers to the tour guides.

I felt safe with all the tour guides and drivers and they all provided us with information on the places and the history of it.

I did find the prices for the tours higher than the tour’s prices normally when I asked and compared with the local prices around in the country.

Many thanks to Kimkim the company that turn our dreams to reality.

Best wishes

Activity Review

Explore Pompeii Walking Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Simply amazing! Our trip was everything I wished And More. Since I started designing the trip with Andrea he got a quick idea of what I was looking for and given that there were so many possibilities he helped me narrow down ideas and design an amazing experience specially that would cater to our seven and thirteen year old kids.
Even before departing Andrea took care of us and made sure we were set to enter Italy. Once we arrived at the airport in Rome, Mateo received us and took us to our hotel everything went on smoothly and every guide we encountered was incredible. Kiara in Rome was the best Roman guide we could have ever asked for! Then our amazing cooking class in Tuscany was my dream come true. The cooking experience in such an amazing place was a life-changing experience for me and my children.
Lucia in Florence and Enrico y Venice we also great. We enjoyed every detail they had with us specially the scavenger hunt in Venice which was a very different way of learning and touring the city. The hotels we were booked in we’re extremely good and complied with everything I requested I would definitely stay in those places again and recommend them. I wish Andrea could be our travel designer for all our trips!!
Looking forward to our return to Italy❤️❤️

Hotel Review

Lh Royal Suites

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Rome Private Golf Cart tour

Rome

Chiara was amazing and pleasing! Amazing guide

Quality of Experience

Guides, Drivers and Staff

Transport

Andrea was a pleasure to deal with , no detail was left out and the clients wishes were all taken into account each step of the way.
I would not hesitate to recommend anyone to deal with Andrea no request is too small and he really goes the extra mile for your clients.
I look forward to working with Andrea again in the near future

We figured this might be a once in a lifetime trip so we included as much we could in our 10 day itinerary. Our itinerary included the Amalfi Coast (including Pompeii), Florence, Cinque Terre, Rome, and Venice. These were all great places to visit and we would we would not change a thing with the benefit of hindsight.

The COVID pandemic and Italian rail strikes complicated an ambitious trip that would have been challenging even under ideal conditions, but our local travel contract (Alessandro) expertly handled all of the planning details and dealt with unexpected issues that came up during the trip (such as 3 cancelled trains due to rail strikes). He called or texted us a number of times during the trip to ensure that things were going well and was very responsive to any inquires that we had. It was very comforting for us to know that he was a just call/text away.

The end result is that this was a fantastic trip with many experiences that will last a lifetime. We deeply appreciate the work that Alessandro and his team put into making this such a memorable vacation for us. He was extremely patient and responsive during the planning stage, but perhaps more importantly, was on really on top of things and readily accessible during the trip . I can't say enough about Alessandro and his attention to detail.

This was our first experience with KimKim and we were originally a little nervous about using them for planning and booking our vacation but now that it is over and was a huge success (probably our best vacation ever) we would not hesitate to use KimKim again.

Andrijana made this trip as memorable as possible with careful planning. She was very responsive each time from the beginning of our contact to the end of the trip. The transfers were so easy; the hotels in great locations, the recommendations for dining were exceptional.
Andrijana is the best, and Mariana stepped when needed.
Nice group of people and highly recommended.

Andrea put together a great personalized trip for us to Sicily. We strongly recommend his services. We were very happy with the locations and activities he picked for us and the time he allotted for each location. His advice and suggestions were exactly what we needed and he was always available and very responsive to any challenges or questions along the way. The local guides he selected were fantastic and the accommodations were outstanding. He jumped in quickly to solve COVID testing issues for us and was consistently looking for ways to aid our trip while we were in Sicily.

Hotel Reviews

Asmundo di Gisira

Catania

Wonderful welcoming staff. Glorious location. Room was amazing and breakfast fantastic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa La Lumia B&B Suites & Apartments

Agrigento

Loved the location and views. We recommend taking in the family meal here. The room was fantastic and unique.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Temple valley guided visit

Italy

Lorenzo was wonderful. He is local and really did an amazing job of recreating an image of 460 BC Sicily. We strongly recommend him as a guide.

Quality of Experience

Guides, Drivers and Staff

Lorenzo is amazing.

Cooking Class

Italy

Daniella provided a very special experience for us. She welcomed us to her Baglio (17th century fortified farm house) like family. We had a great time learning about and preparing and eating Sicilian food. WE STRONGLY recommend this experience.

Quality of Experience

Daniella really is fantastic. The whole experience was fantastic.

Food

Guides, Drivers and Staff

Excellent trip. The planning was very smooth and Monica thought of everything. My favourite part was the beautiful hotels and the easy transfers. I highly recommend using KimKim as they've got loal guides who can help with all the planning and then the transfers between cities if that's what you're doing.
Loved every minute!

Hotel Review

Hotel Corona D'oro

Bologna

From the minute I stepped inside I felt like I was a movie star. The staff were incredibly helpful and catered to us the whole time. The room was incredibly lavish and huge and there was a free bar for Spritz's etc. I wanted to stay forever and live there. The breakfast was incredible with cold cuts from Bologna and parmesan cheese. I didn't even think I liked parmesan cheese until Bologna. The location is excellent and you're so close to all the action yet it was quiet in the rooms. The bathrooms were beautiful although the toilet was particularly high (my son even fell off one time). I honestly can't wait to go back and would leave 100 stars if I could!

Tips for future travelers

Definitely stay there if you can!!

Authenticity & Character

Beautiful room and the ceilings were incredible

Location

So close to all the action!

Staff

Lovely check in and check out

Cleanliness & Comfort

The bed could have been softer but it was all so beautiful that I didn't mind

Activity Review

Tour of Pisa

Florence

Our tour guide was fantastic and knowledgeable and spoke perfect English. He made me fall in love with the region and what we saw. The tower of Pisa was quite incredible to see as well. I wanted to stay with the tour guide and have him show me all of Italy!

Quality of Experience

Tour guide!!

Guides, Drivers and Staff

Absolutely excellent

Transport

Loved our driver!! Loved having a private van.

Our family of 5 adults had a terrific trip to Italy with the help of Kimkim and our travel planners Sonia and Barbara. Our trip was very customized to fit everyone's interests. The first part of our trip was hut-to-hut hiking in the Dolomites. We had assistance planning our hiking route, and Sonia arranged for all the lodging and transfer details. After the 4 days of hiking, we spend 4 days in Lake Garda area for wine tasting, cooking class, city tours, and relaxation. It was a perfect trip for our family - a mix of adventure and culture. We had a couple of small glitches and Sonia/Barbara were a phone call away with quick fixes. We are so impressed with Kimkim and plan to use their travel services again.

We really enjoyed the pickup at the airport and delivery to our hotel in Venice at the start of our custom journey to Italy and the pickup and delivery from the hotel to the airport at the end in Rome. Kimkim even had drivers delivered us from hotel to the train station with tickets on time in the morning between all the cities we visited. The hotels were all first rate and either 4-5 star with exceptional free breakfast included. The first hotel Bauer II Palazzo in Venice the was perfectly located and only a few blocks from Saint Marks Square and made it easy to walk everywhere and for us to pick up the water bus system to visit different islands like Murano for glass blowing and Burano for lace making items. Alessia our Concierge in Venice was amazing. She made sure we saw the sites and had a great experience in Venice and made sure of all our other visits to Bologna, Florence and Rome all went with out any problems. Our tour guide Dennis for the Colosseum and Roman Forum in Rome was amazing. His fold out pictures of the Colosseum and Roman Forum before and after and clear explanations made it very interesting. When it is time for us to return to visit Italy with the rest of the family we will be sure to use Kimkim again.

We cannot say enough about Jessica, our local specialist for Italy with Kimkim, and Storywalking. We are seasoned travellers but with this being our first international trip since the pandemic, we decided to use KimKim for the first time. It was wonderful!

With a short interactive questionnaire to start the process, we were able to dialogue back and forth with Jessica including a zoom call, to exchange ideas and options to make our trip perfect. Jessica found the perfect matches for us including private airport transportation, hotel, city tours, excursions outside the city, a trip to a local farmer and formaggio maker, an olive oil tasting, and fine dining.

We hit the streets with a night walking tour with Susanna, a private cooking glass in the Ghetto, and walk with Sarah around Trastervere.

Not only where things organized well, on time and secure, Jessica kept in touch with us throughout the week to see if we wanted any modifications, any additions, etc. She was truly someone we felt we could reach out to in a minute if necessary. We even asked for what seemed like the impossible, a reservation at a fine restaurant that we had not booked in advance and was booked up. Jessica must have good connections because we were in (we were also flexible which is important) and had a wonderful afternoon on an otherwise wet afternoon.

Thank you so much Jessica! We had a wonderful trip thanks to you.

Hotel Review

47 Boutique Hotel

Rome

Great location, staff and hotel rooms!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Michelin restaurant: a day trip from Rome

Italy

This was an amazing day! The visit with local cheese maker and sheep farmer was quite interesting and the couple (3rd generation family owners) were the sweetest! The olive oil tasting was new to us and certainly opened our eyes to another tasting besides food and wine. The restaurant, La Trota, was amazing: we completed a wine pairing of local wines with each course. The staff were great, the atmosphere lovely and we had a wonderful experience. And our driver was very professional and courteous.

Quality of Experience

Guides, Drivers and Staff

Transport

Thank you Eleni! I wrote a review on another email for this, I hope I'm not doubling up, just wanted to make sure you saw it. Our trip was wonderful and we couldn't have done it without your help!