Kimkim Trip Reviews for Italy

We had 4 separate local tours arranged by KimKim for our week long stay in Milan, each one on a different day and with a different local guide. We did the Navigli tour, a day trip to Como, guided Last Supper tour and tour of Brera district. Only one tour was done with a small group of 3 couples, the rest were just us and a dedicated guide. All 4 guides spoke English and only one spoke less fluently. And he was the least 'able' of the 4 guides we had. We just felt that he lacked experience in stewarding a tour group. The other 3 guides were great - they were attentive and pointed out interesting stuff to us. We really like Gianluca who guided us for the Last Supper tour, and for our metro ride to get around Milan; he helped us to be watchful of pickpockets. Also tour of the Pinocoteca with Lorenza was very good. And when the trip ended, she made sure that we got to the taxi rank to get our taxi back to our destination which was very nice of her. While Nicoletta (at KimKim) was our planner before we arrived at Milan, Jessica was our local contact (via WhatsApp) at KimKim and she was ALWAYS online to answer our concerns - like when we couldn't locate our guide at the meeting point for the day etc. So overall, we had a very good experience with KimKim and with the local tours.
However, the tours in total cost quite a bit and we didn't check if we could have gotten a better price had we planned the 4 individual tours ourselves without getting an intermediary like Kimkim to organise for us. The trip to Milan was planned in a rush which was why we decided to use KimKim instead of planning it ourselves. We were very keen to see the LAST SUPPER and that seemed to be the most challenging tour (with a guide) to organise on our own. And we were glad to have Gianluca for that tour. Perhaps that makes it all worthwhile.

Activity Review

Private Last Supper & Highlights

Milan

It's amazing to see this piece of masterwork in its context, even if the piece is so decayed. And then follow up by going to the Pinocoteca to see a little of how old masterpieces are restored.

Quality of Experience

It was an orderly tour, and the it wasn't too crowded in the church.

Guides, Drivers and Staff

Gianluca's English is good and he answers questions confidently.

Transport

We travelled about guided by our guide - so we chose the metro. We would not have opted for public transport without a guide due to pickpocketing concerns.

Our Italy trip was amazing! We had exceptional service from every person we encountered.
It was our first time in Italy and we wanted to visit Venice, Florence, Positano, and Rome. Fabio designed a perfect travel plan and chose top notch hotels and tours. He was happy to make changes and work within the budget we gave him. Alessia, our lead concierge, was attentive to every detail and went above and beyond to help locate and retrieve some lost luggage. She was so kind and communicated with us daily to make sure our vacation was going well and to review our itinerary for the following day. Our transfers from city to city were easy and stress free. Every concierge was pleasant and eager to help. I knew from the moment we arrived that we were in good hands and that I wouldn't have to worry about anything. I highly recommend the kimkim team and will definitely use them again!

First I’ll say that Harris is wonderful. From the beginning he worked so well with me and was so patient during the back and forth planning process. He kept in mind our budget but still was able to fit in everything that we requested.

Florence was the first city we visited. Our day trip to Sienna and the cooking class were the highlights! The city of Florence was beautiful and historic. Highly recommend seeing if you live history and art. Our accommodations at Hotel Ottantotto were not in the city center but for us they were in a perfect location. It was within walking distance to all the main attractions of the city but still in a less busy part of town with wonderful restaurants very close by.

Next we went to Naples by train. We had a seamless day of travel planned by Harris. I will say that Naples was our least favorite city we visited; however, our accommodations at the Amadomus Luxury Suites made up for the city not being our favorite. The city is overwhelming with people and vehicles and so dirty but our suite was our own personal retreat! It was nice to just be able to spend time relaxing in a very high tech and plush hotel suite. The view of Mt. Vesuvius from the room was also a nice perk! The highlight from this part of the trip was our day trip to Pompeii and Herculaneum! Highly recommend seeing those sites with a private knowledgeable guide.

The final part of our trip was spent touring the Amalfi Coast. We stayed in Sorrento at an apartment with Marina Piccola 73 and the view from our balcony was stunning. Perfect location! We spent 4 days exploring and relaxing on the coast. Highly recommend this location. For future travelers we would probably recommend skipping Naples and taking a day trip from Sorrento to Pompeii since it is still very close. You have to take a day trip to Capri and see the blue grotto and jumping in the freezing Mediterranean off of the boat on our final day of the trip is a memory we’ll always cherish.

This trip was perfect for us. All of the transitions between cities were seamlessly planned. Our accommodations were all great for the locations we were in. There were plenty of great recommendations for places to visit and eat in our detailed trip plan for each city. And the Kimkim team was super responsive during our trip when we had questions and needed help. We cannot recommend planning your vacation through this site enough and if you get the chance to work with Harris you won’t be disappointed!

Hotel Reviews

Ottantotto Hotel Florence

Florence

Our only complaint from this hotel is that the air conditioner didn’t work. We were able to sleep with the windows open but otherwise it would have been a miserable hot 4 nights sleep. The location was perfect for us and the room was nice and clean.

Authenticity & Character

Location

It was away from the busy city center. Great restaurants within a 5 minute walk. Still close enough to walk to the sites in Florence.

Staff

Cleanliness & Comfort

AC had not been service for the season yet. Very hot and stuffy in our room.

Amadomus Luxury Suites Naples

Naples

This hotel is so plush. Very modern and high tech. We spent several hours watching Netflix from the bathtub on a mirror TV in the bathroom. Our view included Mt. Vesuvius.

Tips for future travelers

Do it!

Authenticity & Character

Very modern.

Location

Easy to walk to the touristy streets.

Staff

Cleanliness & Comfort

Marina Piccola 73

Sorrento

We stayed in the apartment with this hotel. While the room wasn’t the newest and most updated we stayed in, it was clean and the view was amazing. We also appreciated having a washing machine during the final days of our 12 day vacation. Perfect location in the middle of the marina.

Authenticity & Character

Location

Staff

They were so helpful! They even helped coordinate with Kimkim a nurse coming to the hotel to perform a Covid test for us to travel back to the US the day before our departure.

Cleanliness & Comfort

Activity Reviews

Chianti Wine & Olive Oil Tour from Florence

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tuscan Cooking Class

Florence

This was a good experience; however if given the funds, opportunity and time to do again I would choose a different type of experience. This was in a cooking school so the charm of taking a cooking class in Tuscany was missing. We chose this due to our budget and Harris worked with us extensively to pick the perfect menu and stay within our budget.

Quality of Experience

Food

Guides, Drivers and Staff

Pompeii and Herculaneum Tour

Italy

We had a private tour which I highly recommend. He was able to take us to places that weren’t overly populated within Pompeii and he was very knowledgeable about both cities we visited.

Quality of Experience

Guides, Drivers and Staff

Giuseppe was a wonderful guide for the day.

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

This was our favorite day of the trip. We loved the boat ride and being able to swim from the boat! The atmosphere was perfect from the views, to the music on board, to the free flowing Prosecco!

Quality of Experience

Guides, Drivers and Staff

Transport

We walked out of our building and could see the spot where we boarded our boat in the marina.

We had a wonderful tour of Italy. From the start Fabio was responsive, informative, and easy to work with. He helped plan an itinerary that allowed us to visit multiple destinations without feeling like we were rushing from one place to another. He also helped arrange tours and activities for all the members of our party from our youngest (10), to our two teenagers (14), and my wife and I. There was something for everyone and enough time left over for us to do some exploring on our own. Our concierge, Barbara, and local guides were all top notch (professional, informative, and fun). Overall a wonderful experience, with great memories.

Our trip was really amazing and largely because of the Kimkim services. The planning was perfect for us. Hotels were small and unique and so focused on customer service; planned tours and programs were excellent, perfectly matched for us; the transport to and from airports, trains and hotels was just the best. Everything hassle free. We will definitely use kimkim for planning our next trip.

We were pleased with the accommodations and tours suggested for our trip. The hotel locations were great, and the tour guides professional, helpful, knowledgeable, and fun. Our specialist was a wonderful lifeline as we navigated our international travel, available 24/7 and responsive whenever we encountered a challenge. It was wonderful peace of mind to know Andrijana was there for us.

Hotel Review

Palace Hotel Lake Como

Como

Our favorite on our northern Italy trip. Beautiful, spacious room. Amazing view. Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Milano Fashion Tour

Milan

Our guide was gracious and knowledgeable. She helped with our shopping and lunch ideas. It was a beautiful tour, a high point of our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Sigurta Park Bike Rental & Picnic

Italy

Our guide was knowledgeable and fun. What a wonderful way to experience the area. The bikes were high quality. The picnic was lovely, great food. Highly recommend tours with Fabio.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

KimKim did a fabulous job for my sister and me on our Italian Lake Country trip. They arranged everything within the price range we gave them and were with us every step of the way including when we missed our train exit!!! Any time we had a question or issue along the way we received an immediate response and help - I felt we were in very safe and knowledgeble hands.
Highlights were our fashion tour in Milan, our stay in Sirmione which included a fabulous bike trip with Fabio.

Thanks KimKim for a wonderful trip!

Nancy Douglas

Hotel Review

Olivi Thermae & Natural Spa

Sirmione

I loved everything about this hotel. The only problem was the bed and pillows were just a bit too hard. The spa experience was great and location was perfect. I loved being able to stroll down to the village in five minutes and then get out of the fray on top of the hill with a gorgeous view. I especially loved their big dog that hung out at the entrance to greet you!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Spa pool and hotel grounds.

Activity Review

Sigurta Park Bike Rental & Picnic

Italy

Fabio was fantastic! He was very patient with me as I am not an avid bike rider. He was very knowledgeable about the region and just a fun person to be around.

Quality of Experience

Food

The picnic at the park was wonderful.

Guides, Drivers and Staff

Transport

Our experience with kimkim has once again been nothing but the best. The ability to customize an itinerary to my specific desires is the best part of this service. Once we told Fabio what our interests are and the type of vacation we wanted to experience, Fabio gave us excellent choices and suggestions.

Since we are very into experiencing culture through food, we set up a food tour in Sorrento. Now, this food tour was not like ones we have experience before- where you go to local restaurants and sample traditional foods. This food tour started on a cheese farm, traveled to a family owned pizza shop where we made our own pizzas, and ended on a lemon farm! It was one of my most memorable days. We learned so much, about the way of the people and how it shaped the food/culture. I highly recommend this tour for those who really want to explore an authentic side of Italy.

Another favorite day was the trip to Ischia to experience a day at the hot springs. We choose to go to the water park Negombo. This park was most breathtaking- the natural beauty of the island was kept intact, well manicured, and the pools were all full of different features. I would recommend a day here to anyone looking to unwind.

We really enjoyed our hiking guide from our Path of Gods hike. It really is a wonderful experience to get to know the history from a local. He was very informative and able to open our eyes to things we would have never known about along that hike.

We loved each hotel that Fabio picked for us. It was only until we stayed at each hotel and experienced the city highlights that we could fully appreciate the optimal locations picked out for us! Thank you for that. Our favorite hotel was Hotel Corallo- the costal views were unbeatable.

Every driver was very punctual, professional, and friendly. A very special thank you to the driver who picked us up on May 13 from the Naples train station to our hotel, (we apologize, we cannot remember their name), they were with Ms. Deborah and while we were reviewing our itinerary details for future drop off/pick ups and excursions, he was very attentative to details and helped point out small tips for us.

It was great having a personal concierge in Italy, having Mrs. Daniela help us through any details that we were unsure of was very reassuring. Her availability and ability to help us at any time was greatly appreciated.

We cannot wait to plan another trip with kimkim! We don’t know where and we don’t know when, but we do know that it will be amazing.

Hotel Reviews

Hotel Corallo

Sorrento

Staff were very friendly and helpful The hotel was very clean, the costal views were unbeatable Even the breakfast buffet was really good, lots of options and very tasty

Authenticity & Character

Location

Staff

Cleanliness & Comfort

47 Boutique Hotel

Rome

Great location to experience so much in Rome, the location makes a lot of highlights walkable. The rooms are very modern and the inside garden/patio is adorable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lemon Grove- Mozzarella Farm in Sorrento area

Italy

I loved every part of this food tour. The hosts were so charming, so genuine, and fun to be around. Learning about the cheese farm was most enjoyable, and of course eating the best cheese I have ever had was an amazing experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Pasta Making Class in Rome ( group tour)

Rome

Our chef that walked us through how to make traditional pasta was great! Talking about food and tips/tricks in the kitchen was a great experience. She was very patient and helpful. Of course, the best part of this is eating the food that you made!

Quality of Experience

Guides, Drivers and Staff

Transport

My husband and I had a wonderful 8 day tour of Italy. We had excellent communication with our local specialists Barbara during the entire length of the trip. Sonia was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Thank you for making each day a highlight and memorable part of our trip. We especially loved hiking up to Lagazuoi, Col de Bos and Tofana di Rozes in Cortina d’Ampezzo . Our local guide
Chiara was exceptional and we now have a great understanding of the history behind the Dolomites that we hiked to.

We had high expectations for Chianti - the Tuscany trip, but the actual sights and experience exceeded them! Local expert Jessica was extremely helpful and friendly to have shown us the best of the countryside. We can’t wait to try what we learned in the cooking class!

The Kimkim specialists Sonia and Barbara helped us through some last minute changes in our plans and quickly changed our train reservations, pick up options and guided us on obtaining a covid test prior to leaving.

Overall, we would highly recommend both Italy and the Kimkim team. We are definitely planning to come back!

Hotel Review

HOTEL de LEN

Cortina d'Ampezzo BL

Fantastic service, picturesque location, and comfortable stay with the latest in Scandinavian design! We thoroughly enjoyed our stay at this hotel, especially the luxurious spa experience with Dolomites in the foreground! The staff was especially courteous and ensured our stay was taken care of in every way.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private guided hiking: the stunning Tre Cime di Lavaredo loop in the Dolomites

Italy

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at the Hotel Le Agavi was perfect.   The guided tours, hiking the coast and dinners on the beach capped with a boat small group tour of Capri was just perfect.  Finally a small group cooking class overlooking the town of Sorrento was an excellent way to recover from all the hiking and tours.  Onto Umbria and Tuscany regions,  the magnificent views, wine tasting and visiting the areas of Citta della Pieve and Montepulciano were fascinating .   Our stay at Borgo Dei Conti Resort Relais Chateaux was incedible. Ending with a great stay in Firenze visiting San Gimignano capped off a trip of a lifetime!!   Thanks  Alessandro for pulling this all together and making this trip a perfect memory!! 

Hotel Reviews

Borgo Dei Conti Resort Relais & Chateaux

Perugia

A perfect location to get away! Excellent service a quiet and relaxing atmophere.

Authenticity & Character

Location

out in the country side, beautiful country.

Staff

Excellent xervice, attention to details.

Cleanliness & Comfort

it was perfect!

47 Boutique Hotel

Rome

great location in the center of Rome

Location

center of Rome

Staff

Cleanliness & Comfort

Activity Reviews

LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE

Rome

CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER

Positano

The guide was very engaging, friendly and new the area well. All the special spots and even made recommendations to "bet the crowds"

Quality of Experience

Guides, Drivers and Staff

CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT

Positano

the boat/guide company was excellent. the small group made it very enjoyable

Quality of Experience

Transport

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in Italy!

Hotel Review

Podere Brizio

Montalcino

Podere Brizio is a peaceful and wonderful place to stay near Montalcino. We loved everything about it and can't recommend it enough.

Tips for future travelers

No, just enjoy!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Wine tasting in Tuscany countryside (1 winery)

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast. Staff very welcoming and friendly.
On to the Amalfi Coast. The hotel Corallo was okay, staff was very good, breakfast was very good ,views were stunning. It is a very attractive hotel, but lacking certain amenities, like a coffee maker, readily available ice, make-up mirror. led to believe that hourly transit to the town was provided, and it was not that often. We also had an issue with noise from the lobby and a bathroom door that was difficult to open.. All of these issues were somewhat handled by the manager, but the issue with the door handle was never really fixed.
However we were lucky enough to have a wonderful driver,
carmine. We kept him for 3 days.
It was a pleasant stay but I would not go back there.

On to Rome. Perfection. HotelMartis Palace location was ideal. Hotel completely charming and the staff most accommodating. We would definitely go back there and recommend it to everyone. Great breakfast also. Lovely rooftop lounge overlooking the entire skyline. Louisa was a lovely guide for Rome . completely knowledgeable and very flexible to our schedule.

The trip was a great success thanks to Kimkim

Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very knowledgeable! We also enjoyed the Vesuvius wine tasting and lunch! Unfortunately our driver did not know he was also to take us to the crater and instead drive us straight to Sorrento. Loved Sorrento and the boat tours! Again the small boat tours were perfect and definitely the way to go! The location in Sorrento was perfect although we did not need an apartment. Fortunately we had a free day and were able to reschedule the trip to Mount Vesuvius. Thank you for that! We could have saved some travel time taking the train from Naples to Rome for departing rather than driving all the way to Solerno. Not sure why that was recommended? Just a suggestion for the future. It was a great trip with amazing experiences!! Thank you Harris!

Hotel Reviews

Aenea Superior Inn

Rome

This hotel is great when you don’t spend any time in the room. Too much bread for breakfast everyday! It is actually a condo building with the “Hotel” occupying some space. Interesting concept.

Authenticity & Character

Needs work

Location

We could walk everywhere.

Staff

Gave tips at check-on on what to see, very helpful.

Cleanliness & Comfort

Good for the time we spent there

Musto B&B

Naples

The room and staff are lovely. The ground floor is rough and unfinished. There is an elevator, but it does not stop on the 1st floor which is where the B&B is. Three flights of stairs to the 1st floor! Not great with heavy suitcases and no one to assist. We did have help on the day we left though.

Tips for future travelers

Travel light.

Authenticity & Character

Ground floor and elevator access

Location

Easy to walk everywhere.

Staff

Very friendly

Cleanliness & Comfort

Room was comfortable.

Marina Piccola 73

Sorrento

Loved the location, actually did not need an apartment. It was noisy on that side of the building with traffic. Hard to locate reception as just a door and the Hotel name is nowhere to be found.

Authenticity & Character

The tower where the restaurant is lovely with an amazing view!

Location

Right on the Marina with little shops and restaurants handy. Easy walk to town centre.

Staff

They were all wonderful!

Cleanliness & Comfort

Very clean and had everything we needed.

Activity Reviews

Colosseum & Roman Forum Tour

Rome

Small group was perfect!!

Quality of Experience

Very knowledgeable

Guides, Drivers and Staff

Guide only as walked to Collosseum

Transport

N/A

Vatican Guided Tour

Rome

Small group was appreciated

Quality of Experience

Amazing!

Guides, Drivers and Staff

Driver was late but we arrived in time.

Transport

Cars clean and driver’s dressed well and know the area

Our vacation in Italy was well beyond our expectations. All of our requests were met and the guides were very knowledgeable, friendly and professional. Everyone was on time and all drivers and vehicles were top notch. Guides were Suzanne in Rome, Sara in Venice, Cecelia in Cinque Terra, Barbara in Florence. We had private tours on land always in a Mercedes, private cabins on high speed trains, a small group boat trip to Capri, wine tasting, limoncello making, fabulous restaurants, beautiful 4 star hotels that supplied breakfasts, views of Mt Vesuvius and a 2 hr private tour of Pompeii, a private tour of the Amalfi coast and Tuscany in private cars and so much more. Our planner, Jessica, was constantly checking in with us to ensure everything was perfect. We wish we had experienced this memorable vacation in our youth rather than in or 60s. We gained so much knowledge about engineering, architecture, culture and ancient history that we will be sharing with our family and friends. We will certainly recommend Kimkim to everyone! We enjoyed every moment and will treasure all of our memories we made on this trip.

Okay, this was the most amazing trip I have had in my entire lifetime. From the transportations to and from the airports and train stations to the fantastic planned activities, everything was tailored to us in the most fantastic way. Tasos planned our honeymoon just perfect, we thoroughly enjoyed ALL of the excursions. We would, without hesitation, recommend Kimkim to our friends and family, thanks.
Terry

My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening golf cart tour of Rome with Gianluca, and our private tour of Pompeii and Vesuvius with Giuseppe. The entire trip was truly amazing. I wouldn't change a thing!
As for support during the trip, all questions / assistance were quickly answered / resolved with help from Tasos and the Travel 12 team. I had a special request for ice each night (recovering from ankle surgery) and Tasos worked with each hotel to make sure it was provided for me upon our return to our hotel each night. They even worked with our hotel in Naples to set up our Covid tests to return home. Everything was above and beyond all expectations!

We starting planning this trip in 2019, then Covid. It was a long wait but worth it, we had an amazing time. All of our guides and drivers were incredible. Our personal concierge, Alessia did a great job of answering all of our questions and giving us itinerary updates and reminders each evening. I can't think of a tour or activity that wasn't exceptional.

All of our transfers and meet up with drivers and guides went quite smoothly. Wine tour (Danny), walking tour(Joseph), and boat tour of Amalfi and Capri(Luigi?), All guides were very knowledgeable and entertaining. Each presented options to personalize our tours to our wants and needs and all were quite attentive. The seafood dinner after our tour of Naples was good, but could have been enhanced by better attention by wait staff and possibly a explanation of what we were going to experience that evening. Accommodations were not your typical lodging, but after recognizing the individual personality and unique location, we began to understand why they were chosen.
Overall, very pleased with the attention to detail by planning staff to accommodate our schedule and insure that all locations and providers were prepared for our out of the ordinary needs in advance.

Hotel Reviews

Casa Howard Firenze

Florence

Very unique with lots of personality. Staff was very attentive and more than willing to do whatever was necessary to make out stay enjoyable. The Oriental Room was comfortable and the open window let the sounds from the street below lull you to sleep.

Authenticity & Character

Location

location was close to lots of attractions but off the beaten path with a good selection of shops and restaurants nearby.

Staff

Cleanliness & Comfort

Hotel Athena Siena

Siena

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Caruso Place Hotel

Naples

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Rosa

Positano

Amazing breakfast. Staff was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Capri Island & Grottos Boat Tour

Italy

Even after getting off to a bad start being late because of preflight covid testing, our captain never missed a beat and gave us a tour to be remembered. Making sure to show us all the typical sights, he even made sure to give a back story and lots of details to bring details to life in the things we saw.

Quality of Experience

Guides, Drivers and Staff

wish we could give more than 5 stars

Private Val D’ Orcia Wine Tasting

Italy

Danny was an excellent guide. We truly enjoyed this experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon Naples Walking Tour & Seafood Dinner

Naples

Quality of Experience

Food

We didnt know what to expect and after wait staff got busy with other tables we didnt know what was next?, if we were done? Maybe they could have given us a breif explaination of what we were going to experience.

Guides, Drivers and Staff

Transport

Private Amalfi Coast Driving Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

We were extremely pleased with the overall experience we had with KimKim. Our local specialist, Monica took our ideas and provided us an itinerary that was specific to us. She offered excellent ideas and options and promptly answered any questions we had.
Alessia, our overall coordinator was excellent. From the first time we met her we felt a connection with her. She was warm, welcoming, so very knowledgeable and a joy to be with. Her command of the English language was comforting and just made everything easy. Alessia was precise in her coordination of our activities. She arranged every appointment with guides, drivers, etc. so that everything ran smoothly. She provided an updated itinerary every night for the next day.
In Venice, in addition to Alessia, Sylvia provided a guided tour to St Mark’s Cathedral and Doge’s Palace. She was knowledgeable, informative and cordial. We especially enjoyed the uniqueness of Venice. For the next several days, Simone was our driver. He was friendly, helpful and his good English was appreciated. Simona, our city guide in Florence did an excellent job of informing us of the depth of history, culture and arts in Florence. We were especially amazed that the church of Santa Croce was the burial place of so many famous Italians and there is a statute in there that may have inspired the Statue of Liberty in New York harbor. Our day in the Tuscan countryside was my favorite. The stop in Sienna was fun and the wine tasting and lunch at Casa Emma in San Donato was a fitting celebration for 50 years of marriage. Our guide in Pisa, Vincenzo, was also knowledgeable and friendly. We were surprised at actually how much the leaning tower is actually leaning and what has been done to stabilize it. Our last few days were spent in the amazing Cinque Terre. Chiara was our guide of the five lands. Again, she was pleasant, knowledgeable and seemed to enjoy the day with us. We were disappointed that because of the weather we couldn’t enjoy the lands from the boat, but Chiara adjusted the schedule so that we still had a fun day. Two other drivers took us to Milan and then to the airport. They were both prompt and did an excellent job of delivering us to our designated places. Of everything, the planning and attention to detail was evident to us and very much appreciated.

Hotel Review

Santa Croce Boutique Hotel

Venezia

The friendliness and helpfulness of the staff at Santa Croce Boutiques Hotel was above and beyond our expectations. The room was clean and convenient to surrounding areas.

Authenticity & Character

Location

Staff

The friendliness of the staff and their desire to meet our every need.

Cleanliness & Comfort

Activity Review

Full-Day Private Excursion to Siena & Chianti Wine Region

Florence

We enjoyed seeing the countryside. The lunch and wine tasting in the beautiful surroundings was a memory we won’t forget.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kimkim planned a very special trip itinerary for us to Italy complete with lodging, tours, transfers, transportation (excluding air), insider tips, etc. It was all made very easy! Very organized and thoughtful.

Hotel Review

Casa Howard Firenze

Florence

This place was so incredible! Like a boutique hotel meets bed and breakfast. No detail was missed. Beautifully decorated, comfortable and charming! Excellent service.

Tips for future travelers

Stay! You can’t go wrong. Cute neighborhood full of great shops and restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private Sunset & Aperitivo Gondola Ride

Venice

The most romantic, authentic way to see the beautiful water canals of Venice! The Prosecco Champagne during the gondola ride was the perfect touch.

Quality of Experience

We loved the gondola staff that sung through the canals.

Guides, Drivers and Staff

Friendly. Answered all of our questions about everything we were passing

Transport