Kimkim Trip Reviews for Portugal

4.9
Based on 505 ratings
Read 505 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip of a Lifetime!
Portugal | Oct 29 - Nov 10, 2022

Athena
Athena N.
South Salt Lake, UT | Reviewed on Nov 17, 2022
Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited! During our... Read more

Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited!

During our stay in Morocco, we had a designated guide/driver with us throughout the trip which was really nice for consistency. Our guide in Marrakesh, Hamid, was fantastic. I was so impressed with his knowledge and ability to help us understand Moroccan culture. He was very kind and helpful. We also had a really great guide in Chefchaouen, also named Hamid. This was my favorite city in Morocco and he really helped us see so much of it's beauty. Overall, just an amazing vacation!

Hotel Reviews
Palais Zahia
Old Medina, Tangier

I really loved this hotel--it's beautifully decorated and well cared for.

Authenticity & Character
Location
Staff
We had booked a twin room and when we checked in there was only one bed but the staff was very kind and accommodating when we asked to switch to a twin room with two beds.
Cleanliness & Comfort
Hotel Dom Henrique Downtown
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olissippo Castelo Hotel
Lisboa

We loved this hotel! On our way back through Lisbon before heading home, we ended up booking here again because we liked it so much. The staff was wonderful. We had some issues with lost luggage and they were so helpful in calling the airport to check on the status of our bags so we could go out and do some sightseeing. The rooms are lovely and it's a great location with a beautiful view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chergui
Marrakech

This was probably my favorite hotel of the trip. It was in the middle of the medina so it was easy to walk to everything and the hotel itself is just gorgeous inside! I could have spent all day sitting in the courtyard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oum Palace Hotel & SPA
Casablanca

Pretty average hotel. It was fine for just one night stay but it was really loud because of the street noise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Beautiful hotel. We only stayed one night but I would definitely go back.

Authenticity & Character
Beautifully decorated rooms and courtyard. Very clean.
Location
Staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

Really nice hotel--very clean and well taken care of. They have a beautiful rooftop deck where they serve breakfast and a lovely sitting area where you can see the entire town.

Authenticity & Character
Location
It was really close to everything. We could easily walk to restaurants and shops. The only downside was the street noise at night, which was really loud.
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

This was one of my favorite days during the whole trip. Our guide, Paulo, was friendly, kind, and knowledgeable. We really appreciated his good recommendations for food during our tour as well as other suggestions for food and sites to see in Lisbon. I really loved the visit to Pena Palace and the beautiful walk through the woods on the way back down.

Quality of Experience
Guides, Drivers and Staff
Our driver and guide, Paulo Pires, was fantastic!
Transport
Privately Guided Tour of Chefchaouen
Privately Guided Tour of Chefchaouen
Chefchaouen

This was my favorite city in Morocco, by far! I couldn't stop taking pictures! We had a really lovely guide, Hamid, who took us on a walking tour of the city. He led us up pretty high in the city so we could get a nice view of the whole area and led us down through all the shops. He was very patient as we stopped all the time to take pictures.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Hot Air Balloon Ride over Marrakech
Sunrise Hot Air Balloon Ride over Marrakech
Marrakesh

Honestly, I was a little disappointed in this experience. We thought it was a sunrise hot air balloon ride but when we got to the area with the balloons they had already taken off with other passengers so we didn't get to watch the sunrise in the balloon. There was a lot of confusion about when we would get to take the balloon ride and, essentially, we spent almost an hour waiting around not knowing what was going on. After about an hour, our driver had us get back in the car and drive to another point to get in the balloon. The ride itself was nice but leading up to it was pretty disorganized and there was a lot of waiting around.

Quality of Experience
Organization and communication
Food
Guides, Drivers and Staff
Transport
Our driver was late picking us up so by the time we got to the balloon field the balloons had already taken off with other passengers. We missed seeing the sunrise in the balloon.
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Beautiful drive and experience. We did a wine tasting and had the entire place to ourselves. We had a wonderful lunch and a scenic boat ride along the river.

Quality of Experience
Gorgeous area
Guides, Drivers and Staff
Our guide, Nelson, was great!
Transport
Privately Guided Visit of Marrakech & Bahia Palace
Privately Guided Visit of Marrakech & Bahia Palace
Marrakesh

Overall, this was a really great tour. Our guide, Hamid, was incredibly knowledgeable and kind. Marrakech is an amazing city and we were able to see quite a bit in just a short time. The only criticism is that we were taken to two places (one that sells creams and perfumes and one that sells rugs) to basically sit for a sales pitch to buy things from these vendors. It was interesting to learn about how these things are made but this cut into our tour time significantly.

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Lisbon is such a beautiful city! We really enjoyed our tour with our guide, Gisela Gouveia. She really helped us get acclimated to the city and taught us a lot about Lisbon in such a short time.

Quality of Experience
Guides, Drivers and Staff
Our guide was fantastic!
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 18, 2022

Hi Athena! Thank you so much for taking the time to write this review and for your feedback, which I will make sure to forward to our team of local guides, who were very happy to show you around Portugal and Morocco! I'm so glad you had an amazing vacation and it was my pleasure to help you with this trip. Best regards, Bea.

Terrific experience in Portugal
Portugal | Oct 11 - Oct 19, 2022

M
marc L.
Gilroy, CA | Reviewed on Nov 14, 2022

Portugal was one of our favorite trips we have taken. Karina was wonderful throughout the process
and it was a long process during the tough covid period. She was always responsive and helpful throughout.
Karina laid out a very good itinerary of Lisbon, Porto, and Algarve region. The hotels were very consistent in quality and
the transportation provided to and from train stations and hotels was very efficient and friendly. We are already
taking about our next trip and thanks to Karina and our amazing Portugal experience we would certainly use KimKim again.

Local specialist: Miriam Martinez

Beautiful Portugal
Portugal | Oct 18 - Nov 2, 2022

Robin
Robin A.
Cloverly, MD | Reviewed on Nov 09, 2022
Tiago incorporated all the places we wanted to see and arranged tours to do all the things we we asked for. All the hotels were wonderful. The port tasting and food tours were great with the best one in being in Lisbon, but the cork farm was a highlight for me. Nothing would have been as seamless, if we didn’t have Diogo taking us all over Portugal and explaining the culture. As a bonus he took us to a bar to see a soccer game. He shared all the history of his beloved country and knew... Read more

Tiago incorporated all the places we wanted to see and arranged tours to do all the things we we asked for. All the hotels were wonderful. The port tasting and food tours were great with the best one in being in Lisbon, but the cork farm was a highlight for me. Nothing would have been as seamless, if we didn’t have Diogo taking us all over Portugal and explaining the culture. As a bonus he took us to a bar to see a soccer game. He shared all the history of his beloved country and knew every building, statue, river, bridge etc. Diogo enhanced the whole experience.

Hotel Reviews
Pousada Porto—Rua das Flores
Porto
The Vintage House
Pinhão

Beautiful setting and view. Nice restaurant.

Authenticity & Character
Location
Beautiful view of the Douro river and vinyards.
Thomar Boutique Hotel
Tomar

The location ended up being good. We had a nice walk to the soccer bar from the hotel and also to another location the next day. They were very welcoming at check in with port.

Location
Staff
Cascade Wellness
Lagos

Beautiful hotel and setting. The nicest room.

Location
Staff
Hotel Britania Art Deco
Lisboa

The art deco features were authentic and well done but the toilets and shower could be updated.

Authenticity & Character
Location
They were doing a big renovation across the street which was very noisy. There was so much traffic in that area it was hard to drive in and out. It was close enough to walk places but it was a long walk.
Staff
All the front desk people were very helpful
Hotel Hospes Puerta de Alcalá
Madrid

Good location and helpful staff. Sweet treats were delivered to the room every afternoon.

Authenticity & Character
Location
Staff
Activity Reviews
Culinary Tour of Porto
Culinary Tour of Porto
Porto

It was just ok. Nothing special. The food market was nice.

Food
Port Wine Cellars & Tasting Experience
Port Wine Cellars & Tasting Experience
Porto

The history was informative. The port was delicious.

Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

Not worth it. Repeat of the same info.

Cork farm visit
Cork farm visit
Portugal

Loved the enthusiasm of our guide. She explained in great detail how the farm worked and all the extra things that were done in addition to the details of cork harvesting and the many ways cork can be used.

Quality of Experience
Guides, Drivers and Staff
Lisbon Market, Food and Cultural Walk (morning)
Lisbon Market, Food and Cultural Walk (morning)
Lisbon

Excellent food in welcoming places

Quality of Experience
Food
Guides, Drivers and Staff
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal
Guides, Drivers and Staff
Lisbon - half day guided visit
Lisbon - half day guided visit
Lisbon

Good overview of Lisbon. Loved seeing the old town and Jewish section, Belem, the Coach museum. Diogo took us to all the mentioned places plus the overlook of the whole multi colored buildings and river.

Guides, Drivers and Staff
Diogo is the best!
Transport
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

The fado was well done but no explanation. The food was terrible.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Nov 11, 2022

Dear Robin,

Thank you so much for your kind words!

I'm glad you enjoyed your tour and that Diogo helped to make it more special. I'll definitely let him know about it!

Please send my regards to the whole group!

Best,

Tiago

This was our first experience with a custom t...
Portugal | Oct 18 - Nov 2, 2022

Lynn
Lynn T.
North Bethesda, MD | Reviewed on Nov 04, 2022
This was our first experience with a custom tour. Usually, we do all the planning ourselves or have relied on a small group tour provider. The plan Tiago put together was well organized logistically, incorporating our specific asks. Hotels were well chosen, in some cases exceeding our expectations. It was our driver/tour guide Diogo that made our trip so fabulous.
Since this was our first time in Portugal, we wanted to get a full sense of the country (as much as possible) in 12 days. ...
Read more

This was our first experience with a custom tour. Usually, we do all the planning ourselves or have relied on a small group tour provider. The plan Tiago put together was well organized logistically, incorporating our specific asks. Hotels were well chosen, in some cases exceeding our expectations. It was our driver/tour guide Diogo that made our trip so fabulous.
Since this was our first time in Portugal, we wanted to get a full sense of the country (as much as possible) in 12 days.
We started in Porto with a Port tasting and excellent food tour. With Diogo as a our driver and guide, we headed to the beautiful Douro Valley for a vineyard tour, staying at an iconic hotel. On following days we visited Obidos for Jinja, Coimbra ostensibly to see the library, which turned out to be a delightful town. As we pulled into Tomar, I had my doubts. Diogo hooked us up at a local bar where we had a great time with the local football fans watching Benfica beat Porto.
Over 3 days in the Algarve we hiked the cliffs, took a boat tour of the caves, went to surfer beaches and ate fresh caught fish along the beach before heading for 4 nights in Lisbon. As part of our excursion to Evora, Tiago arranged for us to tour a cork oak farm which was particularly interesting. We saw all the must-see spots in and around Lisbon - the Pena Palace, a Fado show, the Coach Museum . . .
Having Diogo as driver took the pressure off our group of four- we could easily enjoy the local beverages and take in the views. Plus we got to see/experience things I don't know we would have without him. His knowledge and obvious pride in his country was evident at all the cultural sites and while driving across the country.
Bottom line: we had a great trip!
Tiago provided us with a custom roadbook with local info and suggestions. It would have been nice to receive that info more than 3 days before departure.

Hotel Reviews
Pousada Porto—Rua das Flores
Porto

Pousada Porto-Rua das Flores was very comfortable. Rooms were small but nicely appointed - every bit of space was well utilized. Hotel was well located which made it easy to walk all over the city. The reception staff when we were there let us down a couple times - they were distracted, and made careless restaurant suggestions. Which is a strong reason to get friendly with locals and other travelers.

Authenticity & Character
Location
comfortable, well designed , albeit small rooms
Staff
Cleanliness & Comfort
Hotel Hospes Puerta de Alcalá
Madrid

Great room, candy delivered to the room twice daily. Well located. Excellent staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Culinary Tour of Porto
Culinary Tour of Porto
Porto

Tour guides were enthusiastic, had lots of local community knowledge. Wide ranging selection of foods. Arrive hungry.

Quality of Experience
Food
Guides, Drivers and Staff
Cork farm visit
Cork farm visit
Portugal

This is a small vineyard with cork oaks. Our guide explained the interconnectivity between grapes, cork oaks and Iberian pigs.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Market, Food and Cultural Walk (morning)
Lisbon Market, Food and Cultural Walk (morning)
Lisbon

Food tours in Porto and Lisbon were two of the best we have anywhere - and we do alot of food tours. Great variety of foods and places. Heck, this tour started with the best chocolate cake in the world!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Nov 09, 2022

Dear Lynn,

Thank you for your kind words and for your comprehensive review!! Truly appreciated!!!

I'll let Diogo know about it!!!

I hope that you carry fond memories of Portugal with you!

I'm only sad because you seemed to have become Benfica's fans which are my team's big rivals, but I'll get over it! :D

All the best!!

Tiago

Exploring Portugal
Portugal | Oct 25 - Oct 31, 2022

M
Melody B.
Waitsfield, VT | Reviewed on Nov 02, 2022
Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We... Read more

Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We will certainly use kimkim again and recommend it to friends and family too. Very best, Melody

Hotel Review
Vincci Baixa
Lisbon
Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Activity Review
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Guide was perfect. Hike, picnic, history, nature excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 02, 2022

Hi Mel and Anne Lynne, thank you a million for taking the time to post the review. It was a pleasure to organize all the details for your trip, so you could enjoy the big array of experiences Portugal has to offer in the time you had there. I would be very happy to help you with future trips to Portugal and Spain, and I will make sure the guides know how much you enjoyed your time :) All my best, Marta

30th Anniversary trip
Portugal | Oct 12 - Oct 21, 2022

D
David B.
Rockwall, TX | Reviewed on Oct 31, 2022
Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating. Read more

Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating.

Hotel Reviews
Rossio Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Overall nice hotel
The Editory House Ribeira
Porto

Very friendly and helpful group.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de Casaldronho Wine Hotel
Lamego

Very narrow and winding road to access. Would not really recommend.

Authenticity & Character
Location
Nothing....just difficult to access
Staff
Cleanliness & Comfort
Beautiful views
Sapientia Boutique Hotel
Coimbra

Very nice view and nice room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Okay but the vintage car really did not add anything

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Excursion to Guimarães
Half Day Excursion to Guimarães
Porto

Since the guide just drove you to a location and dropped you off....not really of much value.

Quality of Experience
Guides, Drivers and Staff
Transport
River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley

Guide was not where we were told to meet him and therefore missed tour on boat. As with all guides they should have a KimKim sign or some other way for the traveler to recognize them. We were very vigilant in trying to find guides and did use the phone to locate....this guide did not answer his phone or text.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal

we enjoyed and guide was very informative

Quality of Experience
Guides, Drivers and Staff
Architectural & Historical Highlights of Lisbon
Architectural & Historical Highlights of Lisbon
Lisbon

enjoyed and guide was informative.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Guide was good and informative....but the hype of visiting Sintra was overrated in my opinion.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 03, 2022
Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone... Read more

Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone number to call your guide if you were unable to locate it. It was a pleasure helping you plan your trip to Portugal, warmest regards, Marina.

We continued to be pleasantly surprised throu...
Portugal | Oct 6 - Oct 16, 2022

T
Tom L.
Mamaroneck, NY | Reviewed on Oct 31, 2022
We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very...
Read more

We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very accommodating and managed to make changes to the trip while we were in Portugal which was amazing to be able to do this and allowed us to alter our travel stress-free.
Although the pre-planning and documents provided were amazing and easy to understand. I wish that we organized a call to discuss the trip with Marina, that was an oversight on our end. I think it would have been great to go through each day and be able to ask general questions.
It was amazing to have an App available with all travel information in one place. This is time-saving and made the trip easy to navigate while we were on the go!
I have already recommended Kim Kim to friends who are looking for some help booking their next vacation.

Hotel Reviews
Sapientia Boutique Hotel
Coimbra

Very cool hotel in the perfect location for a trip to Coimbra! The chef and staff very friendly and welcoming. I wish that they had a bellboy service to help with the bags to and from reception to the main streets, it is a little tricky coming in and out of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Douro Vineyards
Armamar

The exterior of the property and view is outstanding! The staff were very nice, friendly, and informative. The food was only OK, I recommend going out to dinner if possible. The rooms also had a great view but were also more on the basic and smaller side. I think it would help if they put less furniture in the rooms, we found it hard for 2 people to put our bags in the room and get ready to go out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Porto Cooking Class & Market Visit
Private Porto Cooking Class & Market Visit
Porto

This was a true highlight of the trip! Our guide and chef were personable and knowledgeable. The food was OUTSTANDING! and tailored to our tastes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide was very knowledgeable and we felt like we learned so much! She had great stories and antidotes of the past and present.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Our guide was so cool and sweet! A local that loved his city and showed us some of the most beautiful beaches and parks in the city, it was a treat to see this on bike.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

We got a great showing of the area and our guide was very personable and knowledgeable! A wonderful day with lots of great spots and yummy food.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in the Douro Valley
Wine Tasting in the Douro Valley
Portugal

Our guide was fantastic! We had the best lunch experience, one of the best of the trip! and we were able to cater the day to our specific needs.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 02, 2022

Hi Tom, Thank you for your wonderful review! It was a true pleasure helping you plan your trip to Portugal and I am happy to hear you enjoyed your trip and guided tours. I'll be sure to pass on your kind words to all the team. I am glad you found the Trip App useful while traveling, it is indeed very helpful to communicate with you and include extra information about the destinations :) I hope to host you again in Portugal very soon! Warmest regards, Marina

Tiago Made it All Happen!
Portugal | Oct 13 - Oct 23, 2022

Carmen
Carmen S.
Keller, TX | Reviewed on Oct 25, 2022
Tiago was an excellent planner who really took the time to understand what we were looking for. No detail was too small for him and he even made a personal apperance at the airport and picked us up, which was a nice touch after corresponding for months over email and phone. His responsiveness was fantastic (before, during, and even after the trip), his suggestions spot on, and his guidance was extremely helpful. Also to be praised are Diogo (our tour guide in Lisbon) and Paula (our guide... Read more

Tiago was an excellent planner who really took the time to understand what we were looking for. No detail was too small for him and he even made a personal apperance at the airport and picked us up, which was a nice touch after corresponding for months over email and phone. His responsiveness was fantastic (before, during, and even after the trip), his suggestions spot on, and his guidance was extremely helpful.

Also to be praised are Diogo (our tour guide in Lisbon) and Paula (our guide in Porto). Both were friendly, patient, professional, knowledagble, and fun to be around. We thoroughly enjoyed their company, all of Portugal, and all of its lovely people (almost all of whom speak some English).

We drove over 700 miles in 10 days and it never seemed tedious or boring. Love the Douro Valley and Porto; Nazaré ansd Obidos are small towns not to be missed. Just surprise yourself sometimes; Portugal is cool everywhere. Wasn't too crazy about the Fado dinner in Lisbon, but 1 event of 50 is a negligible and to be expected on any vacation.

Thanks Tiago; you rock!!!

Hotel Reviews
Memmo Príncipe Real
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sintra Boutique Hotel
Sintra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de la Rosa
Pinhão
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olissippo Oriente
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon - half day guided visit
Lisbon - half day guided visit
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

The host at the restaurant was pretty rude, claiming that we were late when we weren't/ The food, while authentic, was not too good and not generous. I think for $90 one could do much better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Porto (Half-Day Guided Walking Tour)
Explore Porto (Half-Day Guided Walking Tour)
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Oct 26, 2022

Hi Arturo, Michelle,

Thank you very much for your kind words!! I'm truly glad you enjoyed your trip!!

And above all, I'm very happy to understand that you liked the country in general!!!

All the best!!

Tiago

The guides and drivers were amazing. Patrici...
Portugal | Oct 7 - Oct 21, 2022

B
barb F.
Hopkins, MN | Reviewed on Oct 24, 2022

The guides and drivers were amazing. Patricia was always, and easily, accessible both before and during our trip.

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Oct 25, 2022

Hi Barb,
Thank you for your review. It was wonderful talking to you and helping arrange this magnificent trip for you, Ken, Lynn, and Andy!
I will be here ready to help you plan your next trip to Spain this time!

Best regadrs,
Patricia Marqués

My trip, one of 3, to Azores and Portugal wa...
Portugal | Sep 23 - Oct 4, 2022

R
Robin S G.
East Providence, RI | Reviewed on Oct 12, 2022
My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure. Sao Miguel: the town of... Read more

My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure.

Sao Miguel: the town of Furnas, our home base at Terra Nostra, and meanering around the island all magical. Each day brought delights beyond my imagination. Once on the mainland, Coimbra and the Old University and Library brought goose bumps. An amazing octupus lunch in the hills of Nazarene and the intimate Fado experience in Lisbon unique and wonderful.

Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 13, 2022

Thank you for this review and all the nice words in my regards. It was a pleasure to meet you and I'm very happy all went well and you enjoyed the trip!

We were impressed and happy with Pedro's plan
Portugal | Oct 1 - Oct 10, 2022

Michal
Michal N.
Israel | Reviewed on Oct 11, 2022
We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim
Read more

We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim

Hotel Review
Vila Galé Cascais
Cascais
Authenticity & Character
Location
The vicinity to the sea
Staff
The guys at the reception were curt.
Cleanliness & Comfort
The room was clean and the bed spacious
Activity Reviews
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Porto
Quality of Experience
Everything!
Quality of Experience
Everything!
Guides, Drivers and Staff
The drive, the view, the giudance.
Guides, Drivers and Staff
The drive, the view, the giudance.
Transport
The car was clean and comfortable
Transport
The car was clean and comfortable
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
The driver couldn't bring us to the restaurant.Theplace was noisy to the point of disturbing the atmosphere.The acoustic was to intense.The food was not very good.But the music was wonderful and compensated.
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 12, 2022

Hello Michal,
Thank you so much for your feedback!
I am happy to hear that we have exceeded your expectations. It was a pleasure to have you in Portugal and to assist you with the necessary adjustments to accommodate Inbar.
Would love to welcome you in my lovely country once again in the future.
Pedro

The trip was wonderful and the timing each da...
Portugal | Sep 24 - Oct 9, 2022

P
Patrick O.
Deerfield, IL | Reviewed on Oct 10, 2022
The trip was wonderful and the timing each day went off without a hitch. We had good communications with Marina in planning the trip and when we added another couple to the original 6 travelers very late in the process she was able to change things around to accommodate the drivers and the hotels seamlessly.
The tour guides were knowledgeable and flexible when we wanted to deviate from the planned program. Their language skills made us envious, and we were never at a loss to understand what...
Read more

The trip was wonderful and the timing each day went off without a hitch. We had good communications with Marina in planning the trip and when we added another couple to the original 6 travelers very late in the process she was able to change things around to accommodate the drivers and the hotels seamlessly.
The tour guides were knowledgeable and flexible when we wanted to deviate from the planned program. Their language skills made us envious, and we were never at a loss to understand what they were conveying or asking questions to better understand what we were seeing.
The hotels we stayed in were very nice and always located in great areas for restaurants, sightseeing and shopping. All in all, it was a wonderful experience for the four couples, and a memorable experience for four brothers and their wives.

Hotel Review
Singer Palace Hotel
Rome

We originally asked Marina to book us into a hotel in Rome that we had stayed in previously, but she suggested the Singer Palace. I was reluctant to do so, but she assured me that the Singer was equal to or better than the hotel that I was familiar with, and she was correct. The hotel is conveniently located to the historic sites, and to some great shopping and restaurants. It has a nice rooftop bar and a cook to order breakfast that was delicious. At check in, one of the check-in staff accompanied us to our rooms to explain about the hotels history, toured the rooftop and showed everyone how to navigate all the nice touches in the living quarters. All in all, a very good suggestion from our trip advisor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 11, 2022

Hi Patrick, thank you so much for taking the time to write this review! I will pass your kind words to all the team. I am glad to hear that all the family enjoyed the trip and the guided visits, this is what our team always strives for. Singer Palace is certainly a fantastic hotel, this type of hotels makes the stay a totally different experience indeed :) It has been a true pleasure working with you to plan your family trip to Portugal and Sicily and I hope our paths meet again for your next adventures. All my best, Marina

Our trip far surpassed our expectations. Ma...
Portugal | Sep 24 - Oct 9, 2022

B
Barbara O.
Chicago, IL | Reviewed on Oct 10, 2022
Our trip far surpassed our expectations. Marina listened and executed our 2-week adventure. She did an amazing job. She was there all the way from start to finish . I have never used KimKim before, but they are my go to for all my international travels. Read more

Our trip far surpassed our expectations. Marina listened and executed our 2-week adventure. She did an amazing job. She was there all the way from start to finish . I have never used KimKim before, but they are my go to for all my international travels.

Hotel Reviews
Hotel Villa Athena
Agrigento

Thia place is out of this world. This was a highlight hotel of our vacation.

Authenticity & Character
Location
Amazing view. The best view ever.
Staff
Cleanliness & Comfort
Palace Catania | UNA Esperienze
Catania

Hotel is clean but old. Rooftop restaurant very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Hotel Teatro
Porto

This is a great boutique hotel.. Location is perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

Tivoli is a world-class hotel with superb service. The rooftop restaurant is amazing. A definite highlight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Singer Palace Hotel
Rome

The most amazing boutique hotel. The staff is the best I have ever seen. Great location and amazing Rooftop view. Restaurant is wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel et Des Palmes
Palermo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 10, 2022

Hi Barbara, Thank you for your wonderful review! It's been truly a pleasure to work with you helping you plan your family trip to Portugal and Sicily, I am glad all the family could join you :) I am happy to hear you enjoyed your trip! I hope to host you again in Portugal or Italy very soon! Warmest regards, Marina

Great time in Portugal!
Portugal | Sep 26 - Oct 2, 2022

A
Anna D.
Newburgh, NY | Reviewed on Oct 09, 2022
We had a great time in Portugal! The tour was well planned, so we were able to see a lot in a short period of time. Our guide, Diogo, was also fantastic! He was humorous and smart- we learned a lot and felt comfortable with our guide! Read more

We had a great time in Portugal! The tour was well planned, so we were able to see a lot in a short period of time. Our guide, Diogo, was also fantastic! He was humorous and smart- we learned a lot and felt comfortable with our guide!

Hotel Reviews
Mercure Porto Centro Aliados
Porto

Great location! Hotel was clean and breakfast was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HF Fénix Lisboa
Lisbon

Great location and hotel was clean! One staff member, Nelson, was very outgoing and friendly- he greeted us during breakfast, putting our days off to a good start!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 09, 2022

Thank you for your review, it was a pleasure to guide you in Portugal. I'm happy you felt well received, you are always welcome to come back. Enjoy your life!

Primas in Portugal 2022
Portugal | Sep 24 - Oct 1, 2022

Melinda
Melinda L.
Cumberland, RI | Reviewed on Oct 08, 2022

We had great guides and drivers, especially Valter, Francisco, Sophia, Ricardo and Daniel.

The trip was just the right combination of structure and spontaneity, and we didn’t get exhausted from doing too much.

Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 13, 2022

Hi Melinda, many thanks for sharing your comments and that's fantastic you had a great trip! We're thrilled that together, we got the balance right too and the guides and drivers contributed to the experience :) Un abrazo, James and Chaima

An Outstanding Trip from Start to Finish
Portugal | Sep 23 - Oct 4, 2022

DEBORAH
DEBORAH R.
Denver, CO | Reviewed on Oct 06, 2022
Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus... Read more

Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus dishes and the beach town feel. The Peña Palace and surrounding park will never be forgotten. The kind, caring people we met everywhere we went made our trip very special.

Hotel Reviews
Terra Nostra Garden Hotel
Furnas
NH Collection Porto Batalha
Porto
Thomar Boutique Hotel
Tomar
PortoBay Marquês
Lisbon
Activity Reviews
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto
Guided Tour of Lisbon
Guided Tour of Lisbon
Lisbon
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

The location is like being in someone’s kitchen. It is a tiny spot and little space to move around. The food was good. Mostly like small tasting menu. The singers and musicians were excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Évora Guided Day Trip
Évora Guided Day Trip
Portugal

Charming town with a long history. Loved the drive through this area. Stopping to visit the mystery stones, seeing the cork trees, wineries and unique sites in Evora was an unexpected fabulous day. Diogo, our guide , has so much information about everything ! He answered every single question! We had many..

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 07, 2022

Thank you very much, it was a pleasure working with you, Robin and David. You are very kind and easy to work with. It's a pleasure to present our country to people interested on understanding our culture and life!

Portugal
Portugal | Sep 26 - Oct 2, 2022

S
S A.
Manhattan, NY | Reviewed on Oct 03, 2022

My group and I had such an amazing time in Portugal. We visited many places/towns around Lisbon and Porto. We got to see many wonderful local and historical places. The whole experience was memorable including the wine tasting, sunset cruise, and Fado dinner. Diogo very professional, extremely knowledgeable, accommodating, and had a great sense of humor.

Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 03, 2022

Thank you for the kind words. It was a pleasure to be with all of you. Very happy you enjoyed everything and hope you can come back to Portugal one day. Salamat, Obrigado

12 Fantastic Days in Portugal
Portugal | Sep 20 - Oct 1, 2022

G
Gary M.
Lufkin, TX | Reviewed on Oct 03, 2022
I would like to thank Tiago for preparing a amazing road book, there was a lot to see and do but that is exactly what I asked for in my early conversation with Tiago.
Highlights of the trip:
Two fantastic days with Joel guiding us around Lisbon and Sintra and picking incredible lunch restaurants - thank you Joel he was very helpful introducing us to Portugal
Staying at Quinta do Tedo in the Douro Valley, great small hotel and vineyards- amazing views and a great diner Porto- great... Read more

I would like to thank Tiago for preparing a amazing road book, there was a lot to see and do but that is exactly what I asked for in my early conversation with Tiago.
Highlights of the trip:
Two fantastic days with Joel guiding us around Lisbon and Sintra and picking incredible lunch restaurants - thank you Joel he was very helpful introducing us to Portugal

Staying at Quinta do Tedo in the Douro Valley, great small hotel and vineyards- amazing views and a great diner

Porto- great Hotel, Mercure Porto Centro, wonderful location and a very informative 1/2 day walking tour with Debora, she did a great job showing us the city

Probably one of the major highlights of the trip was spending the afternoon at Herdade de Coelheiros, near Evora,touring the cork farm, vineyards, olive trees and walnut orchard , this is a amazing 800 hectares of working farm. We toured the entire property by jeep with a wine tasting afterwards. This place is not to be missed!

Lagos - a very good half day catamaran tour along the coastal cliffs and caves- this was another wonderful day with Discovery Tours.

In general the trip was fantastic due Portugal being such a clean beautiful country with very happy and helpful people. In most cases everyone I met were always happy to help, direct, guide, suggest and always willing to make our stay enjoyable- the people are wonderful! The food was always well prepared and delicious either in a fancy restaurant or a small bar. This was the best seafood I have ever eaten. Tiago had some great recommendations for dining- thank you!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Oct 03, 2022

Dear Gary,

Thank you so very much for your very comprehensive feedback and for your very kind words.

I'm truly happy that you enjoyed your trip, and although we didn't get to meet in person, Joel spoke very highly of you!!!

All the best and please stay in touch!!

Tiago

Lisbon to Porto to Cascais. Sept 2022
Portugal | Sep 24 - Oct 1, 2022

L
Laurie m.
Providence, RI | Reviewed on Oct 02, 2022
Absolutely Perfect! James was spot on with all of our requests and interests in visiting certain spots in Portugal. All of our transfers ran smoothly and the tour guides Frank, Sophia, Daniel, Ricardo, Sonia, Fransisco, Malia and Valter were fantastic! They all were extremely informative, warm, friendly and provided lots of laughs! I would highly recommend Kim Kim's services. Our local contact Chaima, was always available and frequently checked in with us to be sure we were doing well. ... Read more

Absolutely Perfect! James was spot on with all of our requests and interests in visiting certain spots in Portugal. All of our transfers ran smoothly and the tour guides Frank, Sophia, Daniel, Ricardo, Sonia, Fransisco, Malia and Valter were fantastic! They all were extremely informative, warm, friendly and provided lots of laughs! I would highly recommend Kim Kim's services. Our local contact Chaima, was always available and frequently checked in with us to be sure we were doing well. We would not have been able to cover so much had we done this on our own. We enjoyed every highlight from the history in old Lisbon, bakeries, walking tours, Fados, wineries, magnificent views of the Douro Valley, resort town of Cascais...the list is endless! Deepest thanks to James for organizing such a magical, memorable trip!

Hotel Reviews
Pestana Cidadela Cascais
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto—Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Take a Tuk-Tuk Tour to Spectacular Lookout Points
Take a Tuk-Tuk Tour to Spectacular Lookout Points
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Lisbon with a Private Walking Tour
Explore Lisbon with a Private Walking Tour
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Fado & Tapas
Sunset Fado & Tapas
Lisbon
Quality of Experience
Food
more choices for dinner ...we only had 2 choices
Guides, Drivers and Staff
Transport
Half Day Trip to Sintra & Pena Palace
Half Day Trip to Sintra & Pena Palace
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Private Walking Tour of Porto
Enjoy a Private Walking Tour of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Lisbon to Porto
Private Transfer from Lisbon to Porto
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Douro Valley  for a Wine Tour & River Cruise
Day Trip to the Douro Valley for a Wine Tour & River Cruise
Porto

Amazing day with Fransisco! The vineyards and the Douro River cruise were just beautiful. The view were breath taking. The day was magical!

Quality of Experience
Guides, Drivers and Staff
Transport
everything!!!! Trip is a must on your visit to Porto
Day Trip from Porto to Coimbra & Nazaré, End in {{end_location}}
Day Trip from Porto to Coimbra & Nazaré, End in {{end_location}}
Portugal

Spectacular day with Valter! He made the day so much fun with stops in Coimbra, Nazare and then with final stop in Cascais. The views were amazing, the stops were great ...can not say enough !

Quality of Experience
Guides, Drivers and Staff
Melia who gave us the tour in Coimbra was delightful. She knew so much about the university ...it was all so interesting !
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 05, 2022

Hi Laurie! That's so good to hear you had such a great time! It really makes our day to hear comments like this!! It was a delight to plan it out with you and we're so glad it all came together well. All the best to you all and thanks for travelling with us. Un abrazo, James

THE BEST TRIP !! Every aspect was top notch....
Portugal | Sep 16 - Sep 26, 2022

R
robin k.
North Chicopee, MA | Reviewed on Sep 30, 2022

THE BEST TRIP !! Every aspect was top notch. All of our drivers were wonderful very nice, friendly and leaving us with so much information and history. So many great moments.
Thank you!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 02, 2022

Dear Robin,
So happy to receive your positive feedback :)
Very happy to hear that enjoyed every single moment of your trip in my lovely country.
I hope to welcome you in Portugal once again in the future.
Sincerely,
Pedro