Hotel Balmoral, San José

2.8 (6 reviews) · Standard
Simple downtown San José hotel with a jungle-themed restaurant, shopping arcade, and family suites

Overview


Built in the late 1950s, Hotel Balmoral is a seven-story hotel with 119 guest rooms. It's a standard, budget-friendly property, but the central location in San José makes up for its simplicity. You can easily walk to the main sites, including the Jade Museum, Gold Museum, National Museum of Costa Rica, and Municipal Craft Market. On-site, you'll find a restaurant, café, bar, pizzeria, and wine shop, while other amenities include free parking, complimentary breakfast, a small gym, and a business center. 

Pros
  • The hotel has a central location near many museums and markets for a reasonable price, so it's great for budget travelers who want to explore the city.
  • You'll find a large restaurant on-site, plus a separate café, bar, pizzeria, and wine shop.
  • This is a historic hotel from the 1950s, and many rooms have vintage luggage racks.
Cons
  • The hotel is on a busy boulevard, so street noise can be an issue.
  • Some guests mentioned that housekeeping could be better.
  • The in-room WiFi signal can be weak.
  • Past visitors occasionally reported a lack of hot water.

Kimkim's Take

Brittany
Brittany McNamara kimkim staff
Based on kimkim staff visit, March 2022 (Learn more)

Authenticity

Although renovated, Hotel Balmoral is a historic accommodation from the 1950s. Many rooms still preserve the hotel's heritage with vintage luggage racks; some feature mid-century furniture and decor. As you enter the hotel, you can't help but notice the main restaurant, with lush tropical greenery and skylight ceilings.

Location

Hotel Balmoral is right on Avenida Central, San José's most famous pedestrian street, filled with restaurants, cafés, and shops. Walking just a few blocks, you'll reach sites like the Pre-Columbian Gold Museum, Jade Museum, National Museum of Costa Rica, and National Theater.

Rooms & Bathrooms

Standard rooms are spacious and have colorful accents and artwork, though they lack some standard amenities like coffee machines. Some deluxe rooms and suites have balconies, kitchenettes, and separate bedrooms. The bathrooms are clean but dated.

Sustainability

The Balmoral holds a "4 Leaf" Certification for Sustainable Tourism rating, assessing the property's environmental and social impact.

Wildlife

This hotel is in an urban location, so guests won't see wildlife.

Amenities

The hotel's 24-hour gym has two treadmills, an elliptical machine, and two stationary bikes. A shopping arcade and a wine store are both on-site. The hotel is pet-friendly, and accessibility features include a wheelchair-accessible hotel entrance, well-illuminated entrance pathways, and stairs with handrails. Some rooms have accessibility features. 

Family-Friendliness

Families often stay at the Hotel Balmoral. Children aged seven or younger stay for free, those between 8 and 17 are charged a reduced rate, and adult stay rates apply to children aged 18 and above. Cribs and extra beds are available for free. The hotel's family suite and junior suite are ideal for families with kids. Kids especially like the pizzeria on-site. 

Other Highlights

The hotel has a restaurant, a bar, a pizzeria, a café, and a wine store. The restaurant, El Patio del Balmoral Restaurant, offers international and Costa Rican cuisine in a bright space with live plants and sunlight pouring in through glass panels in the ceiling. Breakfast is served buffet-style, and the restaurant also serves lunch, brunch, and dinner. The attached El Bar del Patio offers wine, beer, and cocktails, while Café El Patio offers gourmet coffees, breads, fresh cakes, and pastries. Guests can enjoy the café between 6:30 am and 8 pm. Pizzería El Patio serves freshly baked pizza, and the on-site wine store, Bodeguita El Patio, stocks wines for all budgets.

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +1-506-2222-5022
Hotel address icon Avenida Central between 7 & 9 Street
Free wifi

Traveler Reviews

6 total ratings, 6 with reviews
2.8
Feature ratings
Authenticity & Character
2.8
Location
3.5
Staff
3.3
Cleanliness & Comfort
2.7
K
Kate R.
Portland, OR | Reviewed on Sep 15, 2024
Worked for what we needed, one night stay prior to going to airport. Read more

Worked for what we needed, one night stay prior to going to airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2024
A
Andrew G.
United Kingdom | Reviewed on Mar 15, 2024
Very disappointed, other than the location it was tired, our room had a window too high to see out of. Very dark and gloomy Read more

Very disappointed, other than the location it was tired, our room had a window too high to see out of. Very dark and gloomy

Authenticity & Character
None
Location
Staff
Cleanliness & Comfort
Stayed in February 2024
C
Cheryl W.
City of Sammamish, WA | Reviewed on Dec 30, 2023
In a very bad part of San Jose, not safe to walk in or at least we did not feel comfortable doing so. No hot water in our two rooms, but staff was nice and restaurant was great! Read more

In a very bad part of San Jose, not safe to walk in or at least we did not feel comfortable doing so. No hot water in our two rooms, but staff was nice and restaurant was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot water, no mildew smell in room
Stayed in December 2023
Alison
Alison C.
Canada | Reviewed on Mar 01, 2023
This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star. Read more

This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in February 2023
Audrea
Audrea H.
Brenham, TX | Reviewed on Dec 02, 2022
Okay hotel but didn't like San Jose. Had free breakfast and staff was friendly. A/C didn't work in our room the first night. Read more

Okay hotel but didn't like San Jose. Had free breakfast and staff was friendly. A/C didn't work in our room the first night.

Location
Staff
Cleanliness & Comfort
Stayed in November 2022
K
Kate R.
Portland, OR | Reviewed on Sep 16, 2022
Worked for what I needed but not worth the money. Location is great, right downtown. Not very clean or comfortable. Lots of people up making noise after the bars. Can hear everything from your room. Didn’t have the food. Read more

Worked for what I needed but not worth the money. Location is great, right downtown. Not very clean or comfortable. Lots of people up making noise after the bars. Can hear everything from your room. Didn’t have the food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2022

Like what you see?

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +1-506-2222-5022
Hotel address icon Avenida Central between 7 & 9 Street
Free wifi