Iberostar Selection Lagos Algarve, Lagos (Algarve)

We had a lovely stay here. The staff was extremely friendly and did everything in their power to make us happy. We loved both the indoor and outdoor pool, as well as the location close to the beach.
Another plus is their focus on sustainability: there are water purification stations on every floor and you can refill a glass decanter to your liking with water.
The reason for my lower rating: All extras are extremely overpriced. There is a jacuzzi, but you have to pay 15€ PER PERSON and sign up in advance to use it. There is supposed to be someone near the spa to help with the process, but the desk was almost always unmanned, making the process and the price rather prohibitive to the enjoyment of the spa.
Further, the food was very expensive for its quality. For breakfast, lunch and dinner, there was a large buffet you could use against a flat fee. Dinner was 36€ per person! This did not include beverages. The variety was good, but if you didn’t feel hungry enough to wolf down multiple courses, it was hardly worth the money. We ended up getting groceries from a nearby store instead. We would have liked to take advantage of the snack bar and the cocktail bar but were deterred by their prices as well.
The building was also complicated to navigate: reception, on the fourth floor, was the connecting hub. Even though the restaurant and some rooms were both on the third floor, you couldn’t go directly from your room to the restaurant - you first had to go up a set of stairs / take the elevator to the fourth floor and then descend again. There was plenty of parking, but there were three entrances to two separate parking garages, and two out of the three entrances were always locked.