Portugal Boutique City Hotel, Lisbon

4.7 (19 reviews) · Comfort
Elegant boutique hotel with historic Pombaline details, spacious, modern rooms, a cozy bar, and an exceptional central location

Overview

Pombaline architecture meets stylish, modern interiors at Lisbon Boutique City Hotel. Located in the central Baixa district, known for its neoclassical facades and grand plazas, travelers are within easy strolling distance to most of the city's prime attractions, and just minutes from the metro and tram 28. Rooms are surprisingly spacious for a city hotel, with sleek, contemporary furnishings that play off the traditional Portuguese tile accents. The lobby's warmly lit bar is a perfect spot for a nightcap, while oenophiles will want to book a tasting in the hotel's renowned wine cellar.

Kimkim's Take

Pros
  • The hotel's location in historic Baixa puts most of Lisbon's most famous sites within easy walking distance or a quick tram ride away.
  • Interiors by architect Cristina Santos Silva blend restored Pombaline architecture with chic modern design to a dramatic effect.
  • The inviting lobby bar serves complimentary breakfast in the morning and a menu of light bites and cocktails later on.
  • Staff are renowned for their attention to detail and extra personal touches, like generous welcome treats, a nightly turndown service, and plenty of helpful recommendations.
Cons
  • The breakfast service can get busy during peak times.
  • Guests have experienced noise from the metro which runs beneath the hotel; ask for an upper-level room for more quiet.

Authenticity

Portugal Boutique City Hotel is a modern tribute to Lisbon's Pombaline era, designed by interior architect Cristina Santos Silva. The hotel's common areas are a particular standout, where the building's historic details have been carefully preserved and blended with contemporary touches like feature walls wrapped in geometric brass panels, warm wood accents, and tiled archways. The personalized service is another standout here—expect a welcome treat of Portuguese cherry liqueur or port, a nightly turndown service, and a generous complimentary breakfast each morning.

Location

Nestled amid the grand plazas and neoclassical architecture of Baixa, you're ideally positioned for exploring Lisbon on foot. Praça do Comércio is an easy 12-minute stroll, while a 15-minute uphill climb takes you to Castelo de São Jorge and neighboring Alfama. You can hop on the famous number 28 tram in under 2 minutes for a break from all the hills, and the Rossio train station is under 10 minutes away. The hotel's address on the pedestrian-only Rua João das Regras means you'll need to get dropped off at the adjoining square if arriving by taxi, while those traveling by rental car can use the small paid car park.

Rooms & Bathrooms

No two rooms are alike here due to the building's historic past, but each has been decorated in a modern, sleek style, with shades of opulent deep purple and bright white accents. Classic Rooms are the snuggest, but large windows with views over Rua João das Regras keep them from feeling cramped. Deluxe and Premium options provide more room to spread out and some include baths, while Suites add a large living area and a round tub complete with chromotherapy light technology. Bathrooms are glossy and spacious with Rituals toiletries and lots of counter space.

Amenities

A highlight of the hotel is its cozy Jony Rules Bar, located in the lobby and opening out into a peaceful courtyard. A complimentary breakfast is served here in the mornings, and it's the perfect spot to enjoy a cocktail or a glass of port come evening. You can also book a visit to the hotel's Premium Wine House to explore some of Portugal's finest wines, accompanied by cheeses and charcuterie, in an intimate cellar space. You'll also have access to the neighboring sister property, Hotel Mundial, where you can enjoy some of the city's best views from the Varanda de Lisboa restaurant and the popular ROOFTOP Bar.

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +351 218842120
Hotel address icon Rua Joao das Regras, 4
Free parking
Free wifi
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Excellent Service

The service at the hotel was frequently praised for its excellence, with the staff described as friendly, helpful, and professional. They were particularly noted for making restaurant recommendations and helping with reservations. (10 mentions)

Jennifer
“The front desk staff was PERFECT at recommending restaurants for us on both occasions we asked; they also made reservations for us and called us to confirm them while we were out touring- highly appreciated.”  — Jennifer H.
Natasha
“amazing staff - friendly and very helpful”  — Natasha G.
Stephany
“Staff were professional and pleasant.”  — Stephany M.
Great Location

The hotel's location is highly appreciated for being central and within walking distance to restaurants, shopping areas, and historical sites. However, some guests noted that the area around the hotel can be a bit shabby and noisy at night. (9 mentions)

Jennifer
“Location is superb if you don't have a car and want to walk to places.”  — Jennifer H.
Jennifer
“Countless awesome restaurants and shopping within walking distance as well as historical sites.”  — Jennifer H.
R
“Very central to all key Lisbon locations”  — Rich E.
Comfortable Rooms

Rooms were often described as large, spacious, well-equipped, and comfortable. Some unique features mentioned include exceptionally large pillows and a bottle of port wine with cookies upon arrival. (6 mentions)

Mark
“Spacious and well-equipped room”  — Mark D.
Patricia
“Great large room with all the comfort of home!”  — Patricia F.
Nancy
“The rooms were very large and comfortable.”  — Nancy L.
Boutique Atmosphere

Several reviews highlighted the boutique nature of the hotel, noting it as charming, clean, and beautiful. Its smaller size compared to larger hotels was seen positively. (4 mentions)

Daniel
“Boutique hotel next to their much larger hotel in the center of Lisbon’s tourist area.”  — Daniel C.
Bao Phuong
“Very nice boutique hotel”  — Bao Phuong L.
Natasha
“Charming, clean centrally located boutique hotel”  — Natasha G.

Traveler Reviews

19 total ratings, 16 with reviews
4.7
Feature ratings
Authenticity & Character
4.7
Location
4.7
Staff
4.8
Cleanliness & Comfort
4.8
Samantha
Samantha S.
Canada | Reviewed on Nov 20, 2024
Beautiful hotel in an amazing location in Lisbon. We were upgraded to an incredible suite with a sitting area where we could enjoy a nice glass of wine and some pastries - so lovely! Staff were very friendly and helpful. Read more

Beautiful hotel in an amazing location in Lisbon. We were upgraded to an incredible suite with a sitting area where we could enjoy a nice glass of wine and some pastries - so lovely! Staff were very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in November 2024
S
Subhash M.
Lindenwold, NJ | Reviewed on Sep 18, 2024
Great location and very friendly staff. Read more

Great location and very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2024
Duanni
Duanni H.
San Jose, CA | Reviewed on Sep 09, 2024
The front desk staff were excellent in helping me plan dinner, bullfight and fado. My son loved the turndown chocolate and snacks. Bathroom was comfortably sized with nice counter space that I appreciate. Read more

The front desk staff were excellent in helping me plan dinner, bullfight and fado. My son loved the turndown chocolate and snacks. Bathroom was comfortably sized with nice counter space that I appreciate.

Authenticity & Character
Nice sized room
Location
very convenient
Staff
Very friendly and helpful
Cleanliness & Comfort
Stayed in August 2024
A
Alyssa F.
Mundelein, IL | Reviewed on Jul 29, 2024
This hotel was top of the line. The service was excellent, the room impressive. The location was great too. Read more

This hotel was top of the line. The service was excellent, the room impressive. The location was great too.

Location
Staff
Cleanliness & Comfort
Stayed in July 2024
Daniel
Daniel C.
Phoenix, AZ | Reviewed on Jun 16, 2024
Boutique hotel next to their much larger hotel in the center of Lisbon’s tourist area. Great staff. Smallish room without any view. OK breakfast. Read more

Boutique hotel next to their much larger hotel in the center of Lisbon’s tourist area. Great staff. Smallish room without any view. OK breakfast.

Authenticity & Character
Location
Perfect.
Staff
Always helpful.
Cleanliness & Comfort
Stayed in June 2024
Jennifer
Jennifer H.
Richmond, VA | Reviewed on May 31, 2024
Location is superb if you don't have a car and want to walk to places.
Countless awesome restaurants and shopping within walking distance as well as historical sites.
We heard the train much of the time (until midnight and after 5 AM) but we became use to it, and did not find it very bothersome.
The breakfast is a good quality, but it does stay busy much of the time (we often had to wait 5+ minutes for a table), and they put out small quantities of food at a time which makes you feel like you...
Read more

Location is superb if you don't have a car and want to walk to places.
Countless awesome restaurants and shopping within walking distance as well as historical sites.
We heard the train much of the time (until midnight and after 5 AM) but we became use to it, and did not find it very bothersome.
The breakfast is a good quality, but it does stay busy much of the time (we often had to wait 5+ minutes for a table), and they put out small quantities of food at a time which makes you feel like you should limit yourself.
The front desk staff was PERFECT at recommending restaurants for us on both occasions we asked; they also made reservations for us and called us to confirm them while we were out touring- highly appreciated.

Authenticity & Character
Staff
Cleanliness & Comfort
Stayed in May 2024
Mark
Mark D.
Canada | Reviewed on May 25, 2024
Spacious and well-equipped room that was centrally located but quiet. Helpful staff. Read more

Spacious and well-equipped room that was centrally located but quiet. Helpful staff.

Authenticity & Character
Location
Centrally located
Staff
Cleanliness & Comfort
Stayed in May 2024
Nancy
Nancy L.
Newark, NJ | Reviewed on May 15, 2024
Wonderful hotel in the middle of everything. The area around the hotel is a bit shabby, but the hotel itself and the employees are exceptional. The rooms were very large and comfortable. They had the largest pillows I have ever seen! The hotel was the only one that provided us with a small bottle of port wine and cookies when we arrived. Read more

Wonderful hotel in the middle of everything. The area around the hotel is a bit shabby, but the hotel itself and the employees are exceptional. The rooms were very large and comfortable. They had the largest pillows I have ever seen! The hotel was the only one that provided us with a small bottle of port wine and cookies when we arrived.

Authenticity & Character
Location
Easy to walk to restaurants. Other areas in Lisbon were much nicer and cleaner with less graffiti.
Staff
The best staff we had during the trip. The desk employees were friendly and helpful. The man who helped us get our luggage from the car was outstanding! They seemed to know us when they saw us, although we were only there a short time. Leo and Miguel stand out.
Cleanliness & Comfort
The hotel was very nice, but the breakfast was lacking, especially in comparison to the other hotels where we stayed. There was little selection and always the same items. More fruit was needed, but the bread was great!
Stayed in May 2024
A
Andy P.
Milton, GA | Reviewed on May 14, 2024
Not easy to get to by car but a lovely hotel Read more

Not easy to get to by car but a lovely hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was the largest hotel room that I have ever had in Europe, very nice and comfortable
Stayed in May 2024
Bao Phuong
Bao Phuong L.
Canada | Reviewed on Mar 17, 2024
Very nice boutique hotel , well situated Read more

Very nice boutique hotel , well situated

Authenticity & Character
Very modern boutique hotel, room very big with balcony , bed very comfortable
Location
Close to Main Streets, main squares, lots of restaurants around
Staff
All staff from reception to restaurant are very efficient, a bit cold though
Cleanliness & Comfort
Room big , bed comfortable, very nice
Stayed in March 2024

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +351 218842120
Hotel address icon Rua Joao das Regras, 4
Free parking
Free wifi