PortoBay Marquês, Lisbon

4.7 (21 reviews) · Comfort
Modern Lisbon hotel at the top of Avenida de Liberdade with quiet, comfortable rooms, a rooftop plunge pool, and a popular restaurant

Overview

A traditional facade hides the modern, minimalist charms of Lisbon's PortoBay Marquês. Nestled down a leafy side street off the Avenida de Liberdade, guests are within a 30-minute walk of most city landmarks while feeling removed from the frenetic energy of the historic center. Rooms and larger suites are neutral and comfortable, featuring a restful palette of browns, beiges, and light woods. Other highlights include a heated rooftop plunge pool with views of the Tagus River, a cozy hotel bar, and the Italian-inspired Il Basilico Lisboa restaurant, whose sidewalk tables are perfect for a spot of people-watching.

Kimkim's Take

Adam
Adam Gomez kimkim staff
Based on kimkim staff visit, June 2024 (Learn more)
Pros
  • The location on a quiet side street near the top of Avenida de Liberdade puts you within walking distance of the historic center without the crowds. 
  • A great breakfast buffet and a buzzy Italian-style restaurant mean you won't have to go far for a memorable meal.
  • Rooms have a simple, restful aesthetic, with options ranging from a compact Standard to multi-room Family Suites.
  • The rooftop provides a laid-back spot for relaxing with far-reaching city views, an honesty bar, and a small plunge pool.
Cons
  • It's a solid 20 to 30-minute walk to most central landmarks, though buses and the metro will get you there faster. 
  • The hotel doesn't have much in the way of local character—its aesthetic is neutral and modern.

Authenticity

There's not much distinctive Portuguese character that anchors the PortoBay Marquês to its Lisbon location, but there's still plenty to recommend this minimalist sanctuary just off the Avenida de Liberdade. Common areas have a cozy, welcoming vibe, with plush sofas and soft lighting, and the rooftop plunge pool is a welcome escape after a day of sightseeing. The on-site restaurant draws locals with its Italian-inspired menu, and you can pop into the tucked-away bar for lighter fare. The quality of the service is a particular standout; staff are consistently praised for going the extra mile to provide a perfect Lisbon experience.

Location

Tucked down a leafy side street between Praça Marquês de Pombal and the central boulevard of Avenida da Liberdade, the hotel is perfectly placed if you want to be within a pleasant 30-minute walk of Lisbon's most famous sites but a bit removed from the chaos of the historic center. The Rossio train station is a brisk 20-minute walk south, and it's another 10 minutes to the Praça do Comércio and the waterfront. The airport is just 20 minutes away by taxi.

Rooms & Bathrooms

The hotel's 72 rooms are modern and comfortable, though they lack the more unique character of the common areas. A restful palette of browns, beiges, and light woods prevail throughout, and options range from compact Standard and Classic rooms to two-bedroom Family Rooms. Suites offer plenty of room for families and groups to spread out, with adjoining rooms, seating areas, and mini kitchenettes. Bathrooms are spacious but neutral, with beige tiles, large tubs or walk-in showers, and Rituals toiletries. 

Amenities

A favorite feature of the hotel is its small, heated rooftop plunge pool, accompanied by sun loungers, an honesty bar, and views of the Tagus River in the distance. There's also a compact but well-equipped gym complete with a steam room and sauna. Downstairs, the hotel's Bar de Baixo is a comfy spot for a glass of wine or a cocktail, while the Italian-inspired Il Basilico Lisboa serves a breakfast buffet before transitioning to lunch and dinner at tables that spill out onto the sidewalk. If you're an allergy sufferer, the first-floor rooms are a welcome refuge—complete with fully hypoallergenic linens and wood floors.

Family-Friendliness

PortoBay Marquês welcomes families, though there are no amenities specifically tailored to children. Family rooms sleep up to four, and there are adjoining room options for larger groups. 

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +351 210032700
Hotel address icon Rua Duque de Palmela 32
Free wifi
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Friendly Staff

Multiple reviews praised the hotel staff for being friendly, helpful, and professional. They were noted for going above and beyond to assist guests, including helping with dining suggestions and other needs. (8 mentions)

joe
“Staff was very kind and helpful”  — joe h.
Rick
“the staff were very friendly and helpful”  — Rick J.
Kevin
“The staff was very helpful, suggesting restaurants and helping us access and print all our Covid test results so we could get back to the U.S.”  — Kevin N.
Great Location

The hotel's location was frequently mentioned as a positive feature. It is situated between uptown and older downtown, making it convenient for exploring the city. (7 mentions)

Lesley
“perfect location between uptown and older downtown”  — Lesley S.
Cynthia
“in a good location”  — Cynthia W.
Kevin
“well situated in Lisbon”  — Kevin N.
Clean Rooms

Guests appreciated the cleanliness of the rooms. Multiple reviews mentioned that the rooms were well-maintained and tidy. (3 mentions)

Ashley
“It was clean, quiet and safe with all the normal amenities.”  — Ashley B.
Family Suites

The hotel offers family suites that provide extra space and privacy, which guests found perfect for families or friends traveling together. (3 mentions)

Ashley
“perfect for families or friends traveling together.”  — Ashley B.
Rick
“we appreciated the extra space of a junior suite”  — Rick J.
F
“Amazing family suite rooms.”  — Francis C.

Traveler Reviews

21 total ratings, 14 with reviews
4.7
Feature ratings
Authenticity & Character
4.5
Location
4.6
Staff
4.8
Cleanliness & Comfort
4.8
K
Kathryn B.
Newark, NJ | Reviewed on Sep 30, 2024
The staff was so friendly and helpful. Location was perfect Read more

The staff was so friendly and helpful. Location was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2024
Jo Ann
Jo Ann T.
Dallas, TX | Reviewed on Sep 06, 2024
In the heart of everything with excellent amenities. Professional staff and everyone was so welcoming. 10+ Read more

In the heart of everything with excellent amenities. Professional staff and everyone was so welcoming. 10+

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very inviting
Stayed in August 2024
Adam
Adam G.
Boulder, CO | Reviewed on Jul 17, 2024
Friendly, friendly, friendly! The staff is amazing and welcoming, and I felt right at home! My room had a large balcony with views of the city. The room was a good size, with a working space and a modern design with a touch of Portuguese vibes! The breakfast buffet was delicious, with many options- I am a pescatarian and had no issues finding something to eat! The location is in the modern business district, which is further up from the river! It was a nice walk down to the river and main... Read more

Friendly, friendly, friendly! The staff is amazing and welcoming, and I felt right at home!

My room had a large balcony with views of the city. The room was a good size, with a working space and a modern design with a touch of Portuguese vibes!

The breakfast buffet was delicious, with many options- I am a pescatarian and had no issues finding something to eat!

The location is in the modern business district, which is further up from the river! It was a nice walk down to the river and main sites, but keep in mind that walking uphill will take longer. Uber/Bolt are cheap options for returning to the hotel if needed. I liked being a little outside the busyness of Lisbon.

I am a kimkim staff member on a work trip when I stayed here.

Authenticity & Character
Location
It is in the 7th district, which is the highest and furthest district from the river. It is an uphill walk to the hotel.
Staff
The friendliest and most helpful staff I've experienced of all the hotels I stayed at during this trip!
Cleanliness & Comfort
Very clean and the bed was very comfortable!
Ashley
Ashley B.
Harrison, NJ | Reviewed on Mar 17, 2024
It was clean, quiet and safe with all the normal amenities. Staff was friendly. We loved our little “suite” set-up. Had one main shared door and then each room had its own locking door - perfect for families or friends traveling together. Read more

It was clean, quiet and safe with all the normal amenities. Staff was friendly. We loved our little “suite” set-up. Had one main shared door and then each room had its own locking door - perfect for families or friends traveling together.

Authenticity & Character
Let me share that there is nothing wrong with this hotel. The 3 stars is only because it didn’t feel like a special Portuguese hotel. It felt like many American hotels but with a bidet. It was more business like and perhaps that’s the majority of their guests?
Location
It’s a good location for sleeping quietly, we were on the inside walls (so no view, but we didn’t care about that) but because it was on a side street & deadend it was super quiet for sleeping which we appreciated. It’s a little bit of a walk to get to where “downtown” Lisbon is.
Staff
Rating both front desk & restaurant, everyone was professional and helpful. The only reason for dropping a star is that I didn’t really get to know them. The one who was a standout was Katiya, she was incredibly helpful and friendly, she personally gets 5 stars.
Cleanliness & Comfort
Housekeeping did a fantastic job! Beds were comfortable, blackout curtains and really quiet to sleep at night.
Stayed in March 2024
Lesley
Lesley S.
San Diego, CA | Reviewed on Nov 03, 2023
Excellent choice in a perfect location between uptown and older downtown Read more

Excellent choice in a perfect location between uptown and older downtown

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in October 2023
S
Sharon L.
Central Falls, RI | Reviewed on Oct 30, 2023
Great location and an amazing breakfast. The front desk staff was extremely helpful. I would stay there again the next time. Read more

Great location and an amazing breakfast. The front desk staff was extremely helpful. I would stay there again the next time.

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Stayed in October 2023
L
Lin B.
Denver, CO | Reviewed on Sep 29, 2023

It was OK.

Stayed in September 2023
joe
joe h.
Wheeler, WI | Reviewed on Sep 28, 2023
Staff was very kind and helpful Read more

Staff was very kind and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2023
Cynthia
Cynthia W.
Fremont, CA | Reviewed on Sep 24, 2023
They made us feel like family visiting! I was very comfortable, clean, and in a good location. The dining room has the best pizza ever!! Read more

They made us feel like family visiting! I was very comfortable, clean, and in a good location. The dining room has the best pizza ever!!

Authenticity & Character
the views were wonderful
Location
great location! we were quite comfortable going for a hot dog 3 blocks away at 1:30 am!
Staff
they made us feel like family
Cleanliness & Comfort
very clean and comfortable with great views
Stayed in September 2023
Rick
Rick J.
Lansdale, PA | Reviewed on Sep 16, 2023
This hotel was lovely - we appreciated the extra space of a junior suite and the staff were very friendly and helpful. We wish it was located in the historic district instead of the outskirts of that area. Read more

This hotel was lovely - we appreciated the extra space of a junior suite and the staff were very friendly and helpful. We wish it was located in the historic district instead of the outskirts of that area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2023

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +351 210032700
Hotel address icon Rua Duque de Palmela 32
Free wifi