PortoBay Marquês, Lisbon

4.7 (21 reviews) · Comfort
Modern Lisbon hotel with a welcoming atmosphere, diverse rooms, rooftop plunge pool, and a restaurant serving excellent food

Overview

Located close to Lisbon's main avenue, Avenida da Liberdade, this hotel offers a blend of comfort and convenience with a distinct local flair. Despite its location further from the river, guests appreciate the quiet surroundings and the ease of access to downtown Lisbon's attractions. The hotel boasts various room types, including studios and suites suitable for families, all featuring modern bathrooms, comfortable beds, and thoughtful decor—some with the added luxury of balconies. Amenities include a small rooftop plunge pool, sun loungers, a gym with a steam room and sauna, an inviting lobby with Portuguese artwork, and an on-site restaurant known for its great breakfast buffet and friendly waitstaff.

The 72 rooms are standard with muted neutral tones and soft lighting. Interconnecting family rooms can sleep up to four, and the Family Suite sleeps three. Junior Suites include microwaves along with the kettles and coffeemakers found in all rooms. Some bathrooms, such as in the suites, may include bathtubs as well as showers. There are two ADA-compatible rooms for those in wheelchairs.

The hotel shines in its common spaces, which exude a greater sense of warmth and coziness. A small heated plunge pool is available on the roof, and you can relax on sun loungers overlooking the city. The ground floor restaurant is indoor and outdoor, with tables on the street, where you can people-watch and enjoy a tasty Italian menu. The lobby bar offers traditional Portuguese snacks, while the pool bar on the roof is a great place to have a refreshing drink. A bright gym has city views, as well as a sauna and steam room.

Kimkim's Take

Adam
Adam Gomez kimkim staff
Based on kimkim staff visit, June 2024 (Learn more)
Pros
  • Located in Lisbon's modern business district atop the 7 hills, offering a quiet setting away from the bustling riverfront.
  • It offers 72 varied room types, including studios and suites, and is ideal for families or individual stays.
  • Features a welcoming lobby with extensive bookshelves and Portuguese artwork, enhancing the local ambiance.
  • Provides a great breakfast buffet with a wide variety of foods and drinks, served in an on-site restaurant with friendly waitstaff.
  • Rooms have comfortable beds, modern bathrooms, and workspaces, and some have balconies for extra enjoyment.
  • Amenities include a small rooftop plunge pool with sun loungers, a bar, food service, and a gym with a steam room and sauna.
Cons
  • If you're looking to stay in the heart of the historic district, this hotel's location on the outskirts might require more walking or transportation to reach central attractions.
Authenticity
While the hotel prides itself on offering a comfortable and welcoming atmosphere, it seems to lean more towards a contemporary, business-like vibe rather than capturing a distinct Portuguese character. Guests have noted that, aside from a few touches like Portuguese artwork and the inclusion of a bidet, the experience could be likened to that of many American hotels. This isn't to say the hotel lacks charm—it does feature inviting spaces like a lobby adorned with huge bookshelves and local art, creating a cozy nook for relaxation and socializing.

Location
Nestled in Lisbon's modern business district and perched atop one of the city's seven hills, the hotel offers a quieter, more serene setting away from the bustling riverfront. Its location on a side street and dead-end ensure a peaceful night's sleep. For those comfortable with a short walk, the journey towards downtown Lisbon has opportunities to discover and explore.

Rooms & Bathrooms
The hotel boasts 72 rooms, including studios and suites, offering a surprisingly intimate and personal feel despite its size. The rooms are designed with comfort in mind, featuring comfy beds, modern bathrooms, and thoughtful decor that includes smart TVs. The suites, perfect for families or groups, offer extra space and privacy with a shared main door and individual locking doors for each room. Overall, the vibe is modern and inviting, with every amenity needed for a comfortable stay.

Other Highlights
A standout feature of the hotel is its small rooftop plunge pool accompanied by sun loungers, a bar, and food service, providing a perfect escape to relax and unwind. Additionally, the gym, though compact, is well-equipped and includes a steam room and sauna, offering a comprehensive wellness experience. The on-site restaurant is noted for its high-quality food and exceptionally friendly waitstaff, and it serves various dishes, including what some guests have called the best pizza ever. The hotel's breakfast buffet is highly praised for its wide selection of foods and drinks.

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +351 210032700
Hotel address icon Rua Duque de Palmela,32
Free wifi
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Friendly Staff

Multiple reviews praised the hotel staff for being friendly, helpful, and professional. They were noted for going above and beyond to assist guests, including helping with dining suggestions and other needs. (8 mentions)

joe
“Staff was very kind and helpful”  — joe h.
Julie
“the staff were very friendly and helpful”  — Julie C.
Kevin
“The staff was very helpful, suggesting restaurants and helping us access and print all our Covid test results so we could get back to the U.S.”  — Kevin N.
Great Location

The hotel's location was frequently mentioned as a positive feature. It is situated between uptown and older downtown, making it convenient for exploring the city. (7 mentions)

Lesley
“perfect location between uptown and older downtown”  — Lesley S.
Cynthia
“in a good location”  — Cynthia W.
Kevin
“well situated in Lisbon”  — Kevin N.
Clean Rooms

Guests appreciated the cleanliness of the rooms. Multiple reviews mentioned that the rooms were well-maintained and tidy. (3 mentions)

Ashley
“It was clean, quiet and safe with all the normal amenities.”  — Ashley B.
Family Suites

The hotel offers family suites that provide extra space and privacy, which guests found perfect for families or friends traveling together. (3 mentions)

Ashley
“perfect for families or friends traveling together.”  — Ashley B.
Julie
“we appreciated the extra space of a junior suite”  — Julie C.
F
“Amazing family suite rooms.”  — Francis C.

Traveler Reviews

21 total ratings, 14 with reviews
4.7
Feature ratings
Authenticity & Character
4.5
Location
4.6
Staff
4.8
Cleanliness & Comfort
4.8
K
Kathryn B.
Newark, NJ | Reviewed on Sep 30, 2024
The staff was so friendly and helpful. Location was perfect Read more

The staff was so friendly and helpful. Location was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2024
Jo Ann
Jo Ann T.
Dallas, TX | Reviewed on Sep 06, 2024
In the heart of everything with excellent amenities. Professional staff and everyone was so welcoming. 10+ Read more

In the heart of everything with excellent amenities. Professional staff and everyone was so welcoming. 10+

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very inviting
Stayed in August 2024
Adam
Adam G.
Boulder, CO | Reviewed on Jul 17, 2024
Friendly, friendly, friendly! The staff is amazing and welcoming, and I felt right at home! My room had a large balcony with views of the city. The room was a good size, with a working space and a modern design with a touch of Portuguese vibes! The breakfast buffet was delicious, with many options- I am a pescatarian and had no issues finding something to eat! The location is in the modern business district, which is further up from the river! It was a nice walk down to the river and main... Read more

Friendly, friendly, friendly! The staff is amazing and welcoming, and I felt right at home!

My room had a large balcony with views of the city. The room was a good size, with a working space and a modern design with a touch of Portuguese vibes!

The breakfast buffet was delicious, with many options- I am a pescatarian and had no issues finding something to eat!

The location is in the modern business district, which is further up from the river! It was a nice walk down to the river and main sites, but keep in mind that walking uphill will take longer. Uber/Bolt are cheap options for returning to the hotel if needed. I liked being a little outside the busyness of Lisbon.

I am a kimkim staff member on a work trip when I stayed here.

Authenticity & Character
Location
It is in the 7th district, which is the highest and furthest district from the river. It is an uphill walk to the hotel.
Staff
The friendliest and most helpful staff I've experienced of all the hotels I stayed at during this trip!
Cleanliness & Comfort
Very clean and the bed was very comfortable!
Ashley
Ashley B.
Harrison, NJ | Reviewed on Mar 17, 2024
It was clean, quiet and safe with all the normal amenities. Staff was friendly. We loved our little “suite” set-up. Had one main shared door and then each room had its own locking door - perfect for families or friends traveling together. Read more

It was clean, quiet and safe with all the normal amenities. Staff was friendly. We loved our little “suite” set-up. Had one main shared door and then each room had its own locking door - perfect for families or friends traveling together.

Authenticity & Character
Let me share that there is nothing wrong with this hotel. The 3 stars is only because it didn’t feel like a special Portuguese hotel. It felt like many American hotels but with a bidet. It was more business like and perhaps that’s the majority of their guests?
Location
It’s a good location for sleeping quietly, we were on the inside walls (so no view, but we didn’t care about that) but because it was on a side street & deadend it was super quiet for sleeping which we appreciated. It’s a little bit of a walk to get to where “downtown” Lisbon is.
Staff
Rating both front desk & restaurant, everyone was professional and helpful. The only reason for dropping a star is that I didn’t really get to know them. The one who was a standout was Katiya, she was incredibly helpful and friendly, she personally gets 5 stars.
Cleanliness & Comfort
Housekeeping did a fantastic job! Beds were comfortable, blackout curtains and really quiet to sleep at night.
Stayed in March 2024
Lesley
Lesley S.
San Diego, CA | Reviewed on Nov 03, 2023
Excellent choice in a perfect location between uptown and older downtown Read more

Excellent choice in a perfect location between uptown and older downtown

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in October 2023
S
Sharon L.
Central Falls, RI | Reviewed on Oct 30, 2023
Great location and an amazing breakfast. The front desk staff was extremely helpful. I would stay there again the next time. Read more

Great location and an amazing breakfast. The front desk staff was extremely helpful. I would stay there again the next time.

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Stayed in October 2023
L
Lin B.
Denver, CO | Reviewed on Sep 29, 2023

It was OK.

Stayed in September 2023
joe
joe h.
Wheeler, WI | Reviewed on Sep 28, 2023
Staff was very kind and helpful Read more

Staff was very kind and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2023
Cynthia
Cynthia W.
Fremont, CA | Reviewed on Sep 24, 2023
They made us feel like family visiting! I was very comfortable, clean, and in a good location. The dining room has the best pizza ever!! Read more

They made us feel like family visiting! I was very comfortable, clean, and in a good location. The dining room has the best pizza ever!!

Authenticity & Character
the views were wonderful
Location
great location! we were quite comfortable going for a hot dog 3 blocks away at 1:30 am!
Staff
they made us feel like family
Cleanliness & Comfort
very clean and comfortable with great views
Stayed in September 2023
Julie
Julie C.
Lansdale, PA | Reviewed on Sep 16, 2023
This hotel was lovely - we appreciated the extra space of a junior suite and the staff were very friendly and helpful. We wish it was located in the historic district instead of the outskirts of that area. Read more

This hotel was lovely - we appreciated the extra space of a junior suite and the staff were very friendly and helpful. We wish it was located in the historic district instead of the outskirts of that area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2023

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +351 210032700
Hotel address icon Rua Duque de Palmela,32
Free wifi